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hello guys,
i am planning to order the captivate through the premier website
when i check out, i didn't have to add data plan to my account, but if i add the iphone, i have to add the data plan.
does this mean at&t will not add the data plan even after i activate my phone?
anyone ordered through premier and able to use it without at&t forcing a data plan into your account?
no, eventually you'll get a text saying they've added a data plan so you can avoid large charges.
their system got smart, if they have you imei, they know what model phone you have and they can dole things out accordingly
V DidDy 210 said:
no, eventually you'll get a text saying they've added a data plan so you can avoid large charges.
their system got smart, if they have you imei, they know what model phone you have and they can dole things out accordingly
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i switched from touch pro to pure last year in november( not upgrade, got it somewhere else), and i didn't get any text nor any data plan even though they recognize my phone in the system
It was just made mandatory sometime in November or December of 2009. I believe people that had smart phones before then are still allowed to stay on the pay per use(.02 per kb). Although when they upgrade their phone they will be forced into a data plan.
fsrkewd said:
hello guys,
i am planning to order the captivate through the premier website
when i check out, i didn't have to add data plan to my account, but if i add the iphone, i have to add the data plan.
does this mean at&t will not add the data plan even after i activate my phone?
anyone ordered through premier and able to use it without at&t forcing a data plan into your account?
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Did you order from Premier without data plan? I am in the same boat and would like to know about this as well. I am eligible for an upgrade in Sep and would like to get a Captivate (or any other Smartphone) to replace my Fuze (no data plan currently). Thanks.
As I said in the post before you, the data plan is added for you automatically. I went round and round with at&t when they added it to one of my lines(in december). I was even able to get the data plan turned off, just to be enabled again only an hour later. Moral of the story is if you want the phone you have to have data (with at&t atleast). Even if you have a phone that currently does not have data and you upgrade. The primary account holder will receive an email addressing this once a smart phone is detected.
Sent from my SAMSUNG-SGH-I897 using XDA App
I think they can override it if they want to. I lost my SIM during an overseas travel and got a new one for the same old number last month from AT&T.
After I put that in my Fuze and activated it, I got a text saying an "appropriate" data plan has been added for this smartphone.
I didn't contact them, just waited to see what happens in the bill, it still came just for the voice. No data plan. So it might be possible if one can convince them. $15 plan is not a biggie but I work from home so even that would be a waste.
Does anyone know if you have the $30 data and text plan, will that be changed if I order through the premeir website? I tried to upgrade at a corporate store and was told since my phone of record was a Samsung Eternity, I did not have a smartphone plan and would therefore have to upgrade to the new data plans. I refused the upgrade. When I first got the Eternity, I had a $35 data plan. A couple of months before the change to the data plans, I changed the data plan to the $30 a month smartphone plan, saving $5 a month. Does anyone know how this would go? Thanks.
specularius said:
Does anyone know if you have the $30 data and text plan, will that be changed if I order through the premeir website? I tried to upgrade at a corporate store and was told since my phone of record was a Samsung Eternity, I did not have a smartphone plan and would therefore have to upgrade to the new data plans. I refused the upgrade. When I first got the Eternity, I had a $35 data plan. A couple of months before the change to the data plans, I changed the data plan to the $30 a month smartphone plan, saving $5 a month. Does anyone know how this would go? Thanks.
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Your Eternity is not a smartphone. And smartphone data plan does not include any texting. $30/m is for data only. Texting is extra.
So, whatever your current plan is, it won't carry over to a smartphone. And since you don't have any unlimited smartphone data plan, you will only get the 2GB data plan if you buy a smartphone now.
i have the medianet unlimited data for $10 (with family txting), and i bought my captivate from ebay..is ATT gonna figure out that i need to change data plans?
SiL3nTKiLL said:
i have the medianet unlimited data for $10 (with family txting), and i bought my captivate from ebay..is ATT gonna figure out that i need to change data plans?
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Yes it is highly likely. I called AT&T a while back when I got my Nexus and told them I got a "new generic phone" and that I wanted Media Net. They asked me for the IMEI and said "Thats a Nexus One, thats not a generic phone!" and forced me to get the $30/mo plan. Basically they have the IMEI ranges for nearly every device out there and if its a smartphone they will charge you for the smartphone data package.
I would say yes, because it is a ATT branded phone. I had G1 and used their $10 data package without a problem. I did have a pantech matrix when I got the data package though, just didn't tell them about the G1.
sent from a 42 node T.I. 89 cluster
You guys are all asking the same exact question. No one, but AT&T knows.
I have had a Sony Ericsson XPERIA X1 on my AT&T account with the $30 unlimited data/txt package from Nov 2008 - January 2010. I wasn't switched over at all. But this was an unbranded unlocked smartphone.
Then I had a AT&T branded Motorola Q9h smartphone on the same $30 plan from January until I got my Captivate on the 18th. I wasn't switched over at all while using the Q9h even though, the online account manager recognized by phone.
It's going to be hit or miss. Just use your phone and if you aren't caught, well congrats. If you are, just pay or switch carriers.
I put my old tilt on my wife's line and she used it for about 5 months without a data plan. AT&T says in their ToS they have the right to add a data plan to your line if they find you are using a smartphone without one, but they never added it to her account.
Most likely because she had 0 data usage. When I upgraded through At&T to the captivate I was forced to add it.
AT&T only recently started adding the data plans automatically for smartphones. The system can now detect and add the service to your plan without your approval or interaction. The data service CAN be removed and blocked from ever being added to your plan again by a manager, but if you have a new phone that you bought at the subsidy price (read: with contract) then you will probably have to either pony up for the non-contract price or keep the data plan.
If you already had a data plan your service will remain unchanged if you upgrade your phone wether a data plan is required or not.
In 07-08 my wife and I both had Blackberry Pearl 8110's, hers was just the standard was AT&T locked and had been given to her by her mother, mine was purchased unlocked and unbranded. I dropped mine and the screen broke, but I kept it around. In April her phone started to act up ... so I took her phone apart and put the screen on my old unlocked BB inserted her SIM and she was back in business like nothing ever happened. 2 days later she recieved a text that an "appropriate" data plan had been added. She never wanted a dataAT&T only recently started adding the data plans automatically for smartphones. The system can now detect and add the service to your plan without your approval or interaction. The data service CAN be removed and blocked from ever being added to your plan again by a manager, but if you have a new phone that you bought at the subsidy price (read: with contract) then you will probably have to either pony up for the non-contract price or keep the data plan.
I have a Premier account with unlimited talk, text and data on my and my son's lines and unlimited talk and text on my wife and daughters lines.
When I contacted AT&T they informed me that unless the service has a block put on it by a manager that the data plan will indeed re-add itself.
EDIT: IDK WTH happened here .... it was like 3 posts in one, hopefully fixed!!!
have been using the phone for two days
no message about the data plan
i will keep you guys posted
2) WIRELESS DATA SERVICE TERMS AND CONDITIONS (applies to all customers)
I. GENERAL TERMS AND CONDITIONS APPLICABLE TO AT&T'S WIRELESS DATA SERVICES, INCLUDING BUT NOT LIMITED TO, FEATURES THAT MAY BE USED WITH WIRELESS DATA SERVICES AND WIRELESS CONTENT.
General Requirements: AT&T provides wireless data services, including but not limited to, features that may be used with wireless data services and wireless content and applications ("Services"). The absolute capacity of the wireless data network is limited. Accordingly, service is only provided for prescribed purposes and pricing for Data Services is device dependent and based on the transmit and receive capacity of each device. A pricing plan designated for one type of device may not be used with another device. Some devices or plans may require you to subscribe to data plan. If AT&T determines that you are not subscribed to the required plan(s), AT&T reserves the right to switch you to the required plan or plans and bill you the appropriate monthly fee. The Services may be subject to credit approval. An activation fee of up to $36 may apply to each new data line. Compatible data-enabled wireless device required.
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Source: AT&T TOS
Hi all,
If my question is not in the appropriate forum please move it. I can also see this question in the general section.
Situation & Question below:
Today AT&T just changed my unlimited media net data plan ($15) to the 2gb capped data pro2 plan ($25). When I first signed up for AT&T over a year ago I got the unlimited medianet plan with a normal 3g flip phone. I quickly took the 3g sim from the flip phone and began using my medianet dataplan with an Xperia x1 smartphone. Last March I replaced the Xperia x1 with an AT&T branded Backflip I purchased off of ebay. Since the beginning of my plan I have had no problems with using the medianet dataplan with my smartphones. Even when AT&T changed their data plans this summer I assumed I would be "grandfathered" in with my current plan.
Since AT&T changed my plan am I able to leave AT&T without suffering an ETF or is it within my contract that AT&T can make a change and not allow me to opt out if they notice a "mistake" on my account?
Also, how exactly would you suggest going about it if I can use this as an excuse to break my contract. I've read several articles online about it, but I would appreciate any extra experience.
1. I know I was kind of abusing a loop hole, so please spare me the lecture.
2. The 2gb plan won't work for me because I tether my netbook to my phone at least twice a day on a 1 hour train ride. (I usually use 1.5-3GB a month)
Thanks in advanced.
You might be able to get your unlimited plan back if you complain to an AT&T rep about the change of terms of service. But I suspect they finally caught on to your tethering
Dropped from my smoking fast Captivate (Darky's Raw Steel v3.0)
I got that text msg also on the 21st. It looks like tethering has nothing to do with it since I didn't even bother to tether. I see some folks are able to get their grandfathered plans back and some can't. It is up to the service rep. As soon as I find a couple of hours to call ATT service, I will be trying to get my grandfathered data plan back.
Good luck on your try.
I was a QA Supervisor in a call center with Cingular and then AT&T for years.
First thing, anytime you change phones you need to call AT&T and change the IMEI number on that line number. If you do not do this, you can have problems with your service and it CAN cause problems with billing some of the time. Not saying that has ANYTHING to do with your current issue, I'm just sharing that information with you. People think they can just jump the SIM card from one phone to the next without an issue but it CAN cause a problem. AGAIN, not saying that has ANYTHING to do with your problem and this is just a SIDE NOTE.
As far as you trying to get out of your contract without an ETF, it is not going to happen. AT&T reserves the right to change your service at anytime. This is the policy with 98% of companies these days. NOW, depending on where you are in your contract, you could be subject to a lower ETF here. I know that AT&T raised the ETF a few months ago but as it has always been, the farther along you are in your contract, the lower the fee will be. I would call them and ask how much the ETF would be right now. Also get the ETF for each month for the next say, 6 months. (just looked back at your post again and noticed that you have had service for over a year now). Since you are over one year into your contract, you MIGHT be able to get something out of this if you do not want to cancel and just pay the lower fee. Get a supervisor on the phone and BE NICE. Do NOT try to quote any laws, policies or TOS to the person you speak to. You do not work for AT&T, THEY DO. Just let them know that you are not happy with the new data plan and have been looking into changing to a different company so that you can use the unlimited data. I myself have the unlimited data plan and it is still on $15 a month. I've had it for over 3 years and have upgraded within that time. All of the phones on my account have the unlimited data @ $15 a month and all have been upgraded while using the plan. I have a feeling that they got you because of the tethering OR you have somehow allowed this change to happen while on the phone with one of the CSRs. I've seen where plans have been changed on accounts and the customer was on the phone when it happened and agreed to it. I've also seen these same customers call back later and claim they never agreed to anything. It is VERY easy to get lost in the conversation with some of these CSRs and have things changed on your account, not saying it is right for them to do , just saying it happens.
Talk to a supervisor and go from there with it. Make sure you let him know you have had the UDP for the life of the account and without it, you will be looking at a different company. He will check your account and see when, why and how the plan was changed and he MIGHT allow you to have it back. AT&T is not in the business of losing customers, use that to get what you want. Just remember, BE NICE and do not try to act like you know more than the person you are talking to (i don't care if you're talking to one of the idiots on the call floor)
You cancel your service, you are going to pay an ETF. There is no way around that. Like I said, you are far along in your contract so it will not cost you as much. I believe there is at least one company out there right now that will pay your ETF with AT&T if you switch service and use them. I can't remember which company it is but you can google search or call the different companies and ask just ask well as I can.
thanks for the great reply. I myself don't want to leave, I am going to call them to get my grandfathered data plan back if I can. I usually do call them to change the IMEI but just plum forgot to with this phone.
Thanks again
jumpdawg said:
thanks for the great reply. I myself don't want to leave, I am going to call them to get my grandfathered data plan back if I can. I usually do call them to change the IMEI but just plum forgot to with this phone.
Thanks again
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You could have told me you also worked for them before I typed all of that to you as if I was talking to a rookie..lmfaooooooo I got your PM
Hope you get everything worked up man...but again..lmfaooooooo. You got me good on that one
jagpoag
Your info is on the spot for anyone reading this. I followed it to a tee and I now have my old dataplan back. So your post was not wasted on me. It had all the info I needed to get my plan back. It took no where near two hours (actually only about 20 minutes). CSR was pleasent and knew exactly what to do.
Thanks again
Before everyone flips out on me... give me a second. So I told my dad he was going to lose his unlimited data if he didn't upgrade his phone by today. Which of course he ends up waiting until today to do. Come to find out that he had to upgrade before today in order to keep his unlimited data. We are on a family share plan and only me and my dad have unlimited data, but my brother and sister, who are also on it, have the 2GB data cap.
So I told him to try to transfer his upgrade to one of them and get the subsidized price and just upgrade it on his line. So he tries to pre-order the SGSIII on my brother's line and this pops up.
"The existing plan Nationwide Account Level Talk & Text Family Share 2000, is not compatible with the new device." So it either chooses new individual plan or new share voice and data plan.
What's confusing though is that under smartphone data packages, it doesn't have the new family data plan pricing. It still has 2 GB for $30, 5GB for $50, and 10GB for $80 and under plan shares summary on the left side where the totals are, it does say "Nationwide Account Level Talk & Text Family Share 2000". So I'm confused as F*CK right now and I want my dad to keep his unlimited for at least another 2 years, but I also don't want to lose mine and get screwed over with this new family data share plan. Not to mention that fact that I'm not sure whether they are actually forcing us into this new data share plan or not.
Thoughts? Can anyone who has a family plan with an upgrade vouch?
If I may interject, this is why I'm on Straight Talk AT&T. I can't deal with confusing carrier pricing schemes. I know it doesn't help your situation, but thought it would be worth mentioning. Same service, lower price, none of the confusion. Anyways, I hope you get your answer bud.
Alright I have a situation for you guys. Hopefully someone out there is familiar with Verizon's ways and has an answer for me.
I have an upgrade available on my line. My Mom wants a new phone and does not want to pay full price for a phone. We both have unlimited data and plan to keep it that way. My brother has a 4GB Double Data plan. We're all on the same family plan.
I was thinking we could use my available upgrade on my brother's 4GB line, thus extending it 2 more years, take the new phone and activate it on my Mom's unlimited line. Since it's my brother's contract being altered, this should not affect her unlimited line. Also, I did some research and found that customers can retain Double Data plans when upgrading, so there would be no loss in this situation. Am I correct with this line of thinking?
I read that Verizon tracks subsidized phone purchases and will actually downgrade a line to tiered data if the above (or similar) is performed. I have not found any official statements regarding this and hoped someone who went through a similar situation could confirm/deny that this would work.
Thanks!
Edit: Upon further research I've found that the simple act of using an upgrade associated with my line on any other line will transform my unlimited data into a 2GB plan. Lame.
Edit 2: Apparently you can get away with it online! See the post right below this one.
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I did something similar to this a few days ago on our corporate account, but I would assume it would work the same way on a regular consumer account.
I had an upgrade available on my line (bought a S3 outright about a month ago to keep my unlimited data), and used it to get a subsidized upgrade for our controller at work. I used the web control panel to do the upgrade, and as long as you start the process on the number you want the contract to change on (your brothers in your case), it shouldn't affect either of the 2 unlimited accounts. Also, it doesn't extend HIS contract another 2 years, it extends YOUR contract another 2 years, since it was your upgrade that was used (I confirmed this twice before the upgrade and once after it was done).
I also just checked on my account, and it's STILL unlimited, so your information in your edit doesn't appear to be correct (remember though I'm using a corporate account so it may be SLIGHTLY different).
Div033 said:
Alright I have a situation for you guys. Hopefully someone out there is familiar with Verizon's ways and has an answer for me.
I have an upgrade available on my line. My Mom wants a new phone and does not want to pay full price for a phone. We both have unlimited data and plan to keep it that way. My brother has a 4GB Double Data plan. We're all on the same family plan.
I was thinking we could use my available upgrade on my brother's 4GB line, thus extending it 2 more years, take the new phone and activate it on my Mom's unlimited line. Since it's my brother's contract being altered, this should not affect her unlimited line. Also, I did some research and found that customers can retain Double Data plans when upgrading, so there would be no loss in this situation. Am I correct with this line of thinking?
I read that Verizon tracks subsidized phone purchases and will actually downgrade a line to tiered data if the above (or similar) is performed. I have not found any official statements regarding this and hoped someone who went through a similar situation could confirm/deny that this would work.
Thanks!
Edit: Upon further research I've found that the simple act of using an upgrade associated with my line on any other line will transform my unlimited data into a 2GB plan. Lame.
Sent from my SCH-I535 using Tapatalk 2
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I upgraded to this phone and lost unlimited but my wife's line is still showing unlimited. Not sure if it will stay that way but mine shows 4gb.
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Interesting... thanks for the experiences guys.
I did read that doing the upgrade online is one way to work around it and retain unlimited data, but this confirms it. I'm apprehensive still, as I use quite a bit of data and would be very sad to lose my unlimited. I'll give it some thought and edit the post.
I'm not sure I want to extend my contract because Verizon WILL pull the plug on unlimited plans in the future. When that happens I want to be out of contract so I can choose a new carrier.
Sent from my SCH-I535 using Tapatalk 2
They absolutely will drop the unlimited on whatever number you do the initial upgrade on (if you use your brothers for instance, and he had unlimited, he'd loose it). Since you're still getting a contract extension, they shouldn't really care that you're not activating it on the number you bought it for. Just don't go through the automatic activation or you'll have some additional steps to get it all done (although if you DO go through the automatic activation, then go on the webpage and change his phone back to his old IMEI on his existing phone, it should free up the new phone's IMEI to be used wherever you want it, we've done that at work several times in the past, and our rep has done it for us before as well).
I signed up with verizon two years ago with HTC thunderbolt with a 4G Unlimited data plan. After that I have been just buying secondhand phones. Now I am up for an upgrade, but I know if you upgrade through verizon they will strip you of your unlimited plan. But I also heard that they are doing this to customers who have 3G smartphones, in order to get everyone to 4G. But if you have been grandfathered into a 4G unlimited plan, can you upgrade and still keep your unlimited plan.
I am not able to get a correct answer from anyone. Has anyone recently, who has 4G unlimited plan been able to upgrade and keep their plan.
Thank you in advance.
diljosh said:
I signed up with verizon two years ago with HTC thunderbolt with a 4G Unlimited data plan. After that I have been just buying secondhand phones. Now I am up for an upgrade, but I know if you upgrade through verizon they will strip you of your unlimited plan. But I also heard that they are doing this to customers who have 3G smartphones, in order to get everyone to 4G. But if you have been grandfathered into a 4G unlimited plan, can you upgrade and still keep your unlimited plan.
I am not able to get a correct answer from anyone. Has anyone recently, who has 4G unlimited plan been able to upgrade and keep their plan.
Thank you in advance.
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As of right now, Verizon is making everyone go to a share everything or tiered data plan. Those of us who are grandfathered in will have to switch to one those plans. But here's the kicker. This is only if we want to take advantage of subsidized phone options. For those of us who want to continue to have unlimited data will have to pay for our phones outright. So either we can enjoy phones at a cheaper pace (at least until VZW gets rid of subsidized phone options) or we can pay the 4-700 dollars for a new phone and keep our unlimited plan.
I'm keeping my plan on principle.
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looks like no upgrading for me , just keep buying second hand phones.
I upgraded from an Incredible2 3g phone to the GN2 keeping my unlimited data by adding the new phone to one of my 2 "dumb phone" lines, then moved the GN2 to my line. The Verizon store Rep offered to do this for me knowing that it is a loophole to keep your unlimited data. I'm sure eventually that loophole will be closed, by I can speak from personal experience that it works. Several others have done the same thing. Hope this helps.
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I upgraded and kept my unlimited data as well, there's three lines on my account and as long as I always transfer the upgrade to the line that doesn't have data, then after the upgrade switching phones with that line I still keep my unlimited. So in summary as long as you have a line without data in your account you can keep unlimited by doing an alternative upgrade.
Pro-tip:
Ask for an "A-List" device at the Verizon store. A-list devices are devices returned within the first 14 days they allow exchange. Mine was from someone who could not handle the power of Android and had to dumb it down to iOS, saved me a couple hundred bucks to let them borrow it and I still got a warranty :laugh:
I payed $640 out the door (Accessories+Tax) months ago for my S3. 16GB White, Car Charger, Screen Protector 3pk, UAG case, new SIM (Do not pay for sim or activation corporate stores do it free, private will too if you mention this).