Few days back, my phone died even if it showed that battery has about 20%. Since then, my phone dies always near 20% charge state. Before it does, screen is flickering a little bit.
But so far I've observed, my phone runs about 1 hour and it still shows 100%. After that, it starts to drop. I've tried some calibration, but it never worked.
Do you know, how I can repair this or it's a subject for official repair? I would've tried to buy new batteries, but since it's OPO where batteries cannot be changed, or can be, but it brakes warranty so...
Thank you guys, appreciated.
How old is your OPO? What ROM did you use? Any custom kernel / details etc?
My OPO works fine on CM11 nightlies, stock kernel but rooted.
It's max 5 months old and I've never experienced such an issue. Down you have screenshot. I'm running stock ROM and everything. Hope it will help
defect device
korynkaaa said:
It's max 5 months old and I've never experienced such an issue. Down you have screenshot. I'm running stock ROM and everything. Hope it will help
Click to expand...
Click to collapse
I think you have to send it back to 0ne+ and take your warranty claim.
greetings
Same issue Here!
korynkaaa said:
Few days back, my phone died even if it showed that battery has about 20%. Since then, my phone dies always near 20% charge state. Before it does, screen is flickering a little bit.
But so far I've observed, my phone runs about 1 hour and it still shows 100%. After that, it starts to drop. I've tried some calibration, but it never worked.
Do you know, how I can repair this or it's a subject for official repair? I would've tried to buy new batteries, but since it's OPO where batteries cannot be changed, or can be, but it brakes warranty so...
Thank you guys, appreciated.
Click to expand...
Click to collapse
I have the same issue here. Bought my One on August, running stock, suddenly since a few days ago the phone goes dead on 20% or 16%.
I hope there is a solution for this, different from "send it back".
Katra78 said:
I have the same issue here. Bought my One on August, running stock, suddenly since a few days ago the phone goes dead on 20% or 16%.
I hope there is a solution for this, different from "send it back".
Click to expand...
Click to collapse
I think you might get a faulty battery. This happened with my old galaxy note too. Changed battery and every issue is gone.
Got same issue since a few days, how to manage?
has anyone tries this https://forums.oneplus.net/threads/phone-switches-off-when-at-20-low-battery.157075/
27%
Same issue started happening with me too. Phone touched 25-27% mark and goes off suddenly. It was fine from last 3 weeks and from last 2 days, it is giving me this issue. I will try doing factory reset. Hope it works.
PS: I am on stock 38R without root.
has factory reset worked?
Reset doesn't work. It's software problem. A lot people having same issue.
Mine even worst. switched off about 35%. and lasted about 12 hours stuck on 100%.
I've done flash to stock 33R, 38R. clear everything. same. doesn't help.
Open up the phone dialer: type *#*#4636#*#*
This should bring you up to a "secret" settings page. Click on battery information. There you can check battery health!
Replied to a similar thread. I experienced the same issue where it stays at 100% for hours and died around 17%. Happened twice. What I did was turned off the phone and charged it full. Turned it on, waited a couple of minutes or so before unplugging. Had to make sure all apps in the background are up. So far it it fixed the problem for me.
Hope that helps.
Sent from my OnePlus One®
I've tried out an apps call "Easy Battery Calibration" can be downloaded from playstore. for rooted devices only.
After using it. it seems okay right now. 100% no longer holds up few hours. drop 2% about 1.5 hours usage.
Looks neat. still waiting for the battery depleting .
reinerlee said:
I've tried out an apps call "Easy Battery Calibration" can be downloaded from playstore. for rooted devices only.
After using it. it seems okay right now. 100% no longer holds up few hours. drop 2% about 1.5 hours usage.
Looks neat. still waiting for the battery depleting .
Click to expand...
Click to collapse
Sorry, just got down to about 37%. it shuts off.
minicoop7 said:
Replied to a similar thread. I experienced the same issue where it stays at 100% for hours and died around 17%. Happened twice. What I did was turned off the phone and charged it full. Turned it on, waited a couple of minutes or so before unplugging. Had to make sure all apps in the background are up. So far it it fixed the problem for me.
Hope that helps.
Sent from my OnePlus One®
Click to expand...
Click to collapse
This works. But do i have to do that each time for charging?
lp4u said:
This works. But do i have to do that each time for charging?
Click to expand...
Click to collapse
Not really. Only did it when it died at17%. There may be some app updates that causes it. In my case I think the culprit is Gsam. Cause when it updated, it messed up the calibration. But then again, it could've been other apps that updated at that time too ☺
Sent from my OnePlus One®
I faced this previously. Phone died around 40%. Install battery calibration app from play store. Calibrated my batt and all ok till date. Rooted and on fk kernel back then.
here's the fix. no need to install additional app. no root needed.
NOTE: do this at night, just before you decide to go to bed.
1. let the device turns off itself. no matter at which battery level.
2. while the device is powered off, charge it for at least 6 hours. do not interrupt the charging. do not turn on the phone. and do use the original charger and cable.
3. once the phone is charged for at least 6 hours. turn it on and use it as per your usual way.
4. repeat step 1 to 3 for another 2 times. then the phone's battery calibration will be fixed.
I see you are on 38R .. Have you updated to 44?
Sent from my Nexus 4 using XDA Free mobile app
Working. Thabks.
Wondering what caused this nevertheless.
Another issue is that never before when the battery was enpty that i saw that screen with chinese words. Is that new?
Related
Hey all,
About three weeks ago I had a strange problem. I noticed that in two straight charge cycles, my battery life plummeted from about 80% to zero in just a few hours. I'm not sure what the issue was. I hadn't changed settings, installed new apps, etc. My first screenshot shows an example of what happened. 4G and data were off during the entire time.
Since then, things have been okay. I typically get 3 days standby with 4G on and light use, or 4 days with 4G off. That's mostly standby with maybe an hour or so of talking and minimal use.
After those strange battery plummets, I installed and used GSam Battery Monitor to get more details about what processes were running on my phone in case I noticed the sharp drop happening again. Everything had been fine for over two weeks, with me getting expected battery life before this issue and not experiencing any odd, sudden drops (maybe 5 or 6 charge cycles). This lends me to conclude that my battery's charge capacity is okay, and calibration also shouldn't be an issue.
However, the problem arose once again a couple days ago. Went from 75% to nothing in just a few hours. 4G was off during that time. The third and fourth screenshots show the same issue. Charged my phone, and this morning the same thing happened yet again. At about 90% the plummet began, and within an hour or so I was at 75%. At this point I took screenshots of Android's battery status, and I also did the same for GSam to show what apps and processes were running. The phone's temperature seemed fine.
The GSam screenshots taken when the phone was at 75% and dropping are in the next post, since I'm limited to four images in this one. I have no idea what's causing this massive, sudden battery drain. The only thing I can think of is that I've done Verizon's OTA updates, but otherwise pretty much all my settings, apps, and usage are the same. Plus, for two weeks I had normal battery behavior, so I'm completely baffled.
I also know that cell standby is incorrectly reported in the GS3 battery screen, and I'm getting a good signal where I live so that shouldn't be a problem. I forgot to get screen time for the first case (first two images), but it shouldn't be more than 10-15 min there since most of the charge was lost due to the freak plummet.
If anyone may have an idea of what's going on, or if there are some tools/tests I may use to figure this out, I'd really appreciate it. I turned off my phone after taking the screenshots at 75%, so if I need to turn it on and check something for you I can probably do that. Thanks a lot.
FYI, here are GSam screenshots from when the battery was in the process of plummeting this morning.
i think you built in battery status settings are off. i barely get 12 hrs with medium use, so what i think it happens is that the battery monitor is not showing the proper discharge, and then all of a sudden it catches up to the discharge rate.
are you on stock rom, rooted, unlocked bootloader?
wizzardeel said:
i think you built in battery status settings are off. i barely get 12 hrs with medium use, so what i think it happens is that the battery monitor is not showing the proper discharge, and then all of a sudden it catches up to the discharge rate.
are you on stock rom, rooted, unlocked bootloader?
Click to expand...
Click to collapse
I am stock rom. No rooting, no unlocking.
These plunges are definitely an anomaly. Truly, with me barely using the phone and turning off mobile data, I get a few days of standby. I've had the phone since July, and the aberration in battery behavior has been the steep plunges I've shown.
In between these instance of steep plunges, I've had normal use. I really don't think it's an issue of calibration. Please believe me when I say that my normal, light use during the past four months gets me anywhere from 3-5 days with me barely using the phone. When I say barely using it, I mean not even touching it for an entire day if nobody calls me. But now, a sudden plunge in battery life is happening at 80% with no apparent reason.
I think it might be some kind of software or hardware glitch, but it's impossible for this to be normal given the battery life I typically get. Just looking at that steep drop, it's crazy and just happens out of nowhere.
But please trust me when I say that these sudden plunges that have happened a total of 4 or 5 times, causing the battery to drain completely in a few hours when I'm not touching it, are quite a drastic aberration from the normal standby life I get. Something is definitely wrong here, I just don't know what.
And one more thing to add is that after this sudden plunge and rapid drain, charging the battery still takes the normal time it does when I'm not having this issue. That is, about 2.5-3 hours to reach a full charge (and I charge with the phone 'off'). The battery is being completely drained. But this happened twice, then didn't happen for maybe 5-6 charge cycles, then happened again twice.
Before the first instance, I remember an OTA Verizon update around 10/5. My phone was okay for 2-3 charge cycles after that. Then two rapid drains. Then 5-6 normal cycles. Then two more rapid drains. There was a second Verizon OTA update somewhere in there but I can't remember.
and you said it only started once you did the OTA update from verizon right? well you could either try to go back to the stock verizon rom pre-update and see what happens there, or contact verizon and let them know what happens with the new OTA update. they could replace your phone, or it could be a bug of the new OTA update. i am on stock rom and rooted and deleted the apk that kept on trying to push the update. just unlocked by bootloader and so far my battery life has improved compared to previous locked bootloader.
i would take it to a verizon store and show them. They might give you a new battery.
I may have to do that. I'm just not really sure what the issue is.
- The battery can still hold a full charge.
- Based on running services, nothing is causing high CPU usage.
- The sudden plummet almost seems kind of random.
- Since there have been normal charge cycles, it's not an issue of calibration.
I'm not sure if this is a hardware issue or software issue. I'm trying to wrap my brain around what could cause the battery to drain so suddenly and sharply. Could the charge somehow be "leaking"? But in that case I'd expect it to happen all the time. If there's an underlying software issue, is there any other tool I might be able to use to figure it out?
Does the phone get hot?
Sent from my SCH-I535 using xda app-developers app
jhoutz said:
Does the phone get hot?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Not from what I can tell. Note that the first couple plummet drains were overnight.
But today I caught it before noon. The phone wasn't hot, and the GSam screenshots show no CPU stress.
Maybe you can do a factory reset and se if that helps. They will probably do one if you bring it to verizon anyways. It sure sound like a hardware problem. You'd think if the processors are working that hard that the phone would get hot, I know mine gets pretty hot sometimes under heavy use.
Sent from my SCH-I535 using xda app-developers app
Thing is, all indications show the CPU isn't working hard, and the phone wasn't hot.
I'm stumped.
This is a noobish question, but I presume the only way to go back to stock is to factory reset? One thing I might wait for is the Jelly Bean update, presuming this random drain holds off until then.
But yea, I dread going into VZW because they're just going to try to pass this off onto me doing something wrong, or me not knowing how to calibrate the battery, etc. The information I've provided in my OP and in the screenshots would fly over their heads. Maybe I can just do an online chat and tell VZ to send me another battery?
The only other thing I can think of is that sometime before these plummets happened, I went online to MyVerizon and turned off the Backup Assistant for movies/music/etc. so I wouldn't get all those notifications. I don't think this could be the issue, since the plummet happens when data is off. Plus, GSam would show that Backup Assistant is hogging the CPU or forcing a signal.
I doubt swapping batteries will fix it, though. I'm thinking my internal hardware might have a serious problem.
inm8num2 said:
Thing is, all indications show the CPU isn't working hard, and the phone wasn't hot.
I'm stumped.
This is a noobish question, but I presume the only way to go back to stock is to factory reset? One thing I might wait for is the Jelly Bean update, presuming this random drain holds off until then.
But yea, I dread going into VZW because they're just going to try to pass this off onto me doing something wrong, or me not knowing how to calibrate the battery, etc. The information I've provided in my OP and in the screenshots would fly over their heads. Maybe I can just do an online chat and tell VZ to send me another battery?
The only other thing I can think of is that sometime before these plummets happened, I went online to MyVerizon and turned off the Backup Assistant for movies/music/etc. so I wouldn't get all those notifications. I don't think this could be the issue, since the plummet happens when data is off. Plus, GSam would show that Backup Assistant is hogging the CPU or forcing a signal.
I doubt swapping batteries will fix it, though. I'm thinking my internal hardware might have a serious problem.
Click to expand...
Click to collapse
Before the update, was everything normal?
Is the update with the HE base/baseband?
It probably isn't a hardware problem, just a bad base.
I've noticed after updating my GS3 to the HE base and the battery life was just horrid.
It's said that the new HE baseband uses up more battery also
emckai said:
Before the update, was everything normal?
Is the update with the HE base/baseband?
It probably isn't a hardware problem, just a bad base.
I've noticed after updating my GS3 to the HE base and the battery life was just horrid.
It's said that the new HE baseband uses up more battery also
Click to expand...
Click to collapse
Sorry, I don't know what you mean by "HE" base/baseband.
But yea, this problem didn't come up until after an OTA update.
Check your baseband version under Settings -> About and paste it here
Sent from my rooted Verizon Samsung Galaxy SIII
It's I535VRLHE
Kernel version: 3.0.8-1092717
Build number IMM76D.I535VRALHE
I turned on the phone and within 10 min or so the battery life went down by 2-3% without me doing anything. As a test I've put it into Airplane mode, and it's decreased by about 2% in 45 min.
Now I'm wondering if I have a faulty antenna or something.
Yup ive had it drain 90% overnight many times for no reason. Called verizon and my new battery should be here today.
1+ day on battery and only 11 minutes of screen time?!?
inm8num2 said:
It's I535VRLHE
Kernel version: 3.0.8-1092717
Build number IMM76D.I535VRALHE
I turned on the phone and within 10 min or so the battery life went down by 2-3% without me doing anything. As a test I've put it into Airplane mode, and it's decreased by about 2% in 45 min.
Now I'm wondering if I have a faulty antenna or something.
Click to expand...
Click to collapse
HE is the baseband version and the build number. For example I have: Android Version: 4.0.4
Baseband: I535VRLG7
Build: IM76D.I535VRALG7
which is the version before the update.
Like everybody else said, call Verizon or go to a store and let them know about the battery issues and they should send you a new one. Or even call Samsung and tell them you bought an S3 through Verizon and you are having battery hardware issues.
sonser said:
1+ day on battery and only 11 minutes of screen time?!?
Click to expand...
Click to collapse
Well, no calls made or received during that time. No data being used.
So, wasn't really using the phone during that time...
Today I had my AT&T One X at around 40% charge when I went to sleep. After getting up the phone had shut itself down and when I try to turn it on using the power switch nothing happens. I charged it then it starts charging from 0%. I am on stock 4.04 rom and have rooted the phone. This is the third time in a month that this has happened. I am attaching the battery curve that I got after today's incident. Please Help! Thank you very much for any help in advance.
bosskaunhai said:
Today I had my AT&T One X at around 40% charge when I went to sleep. After getting up the phone had shut itself down and when I try to turn it on using the power switch nothing happens. I charged it then it starts charging from 0%. I am on stock 4.04 rom and have rooted the phone. This is the third time in a month that this has happened. I am attaching the battery curve that I got after today's incident. Please Help! Thank you very much for any help in advance.
Click to expand...
Click to collapse
Sounds like bad wakelocks, install Better Battery Stats to find out what is draining your battery.
Crappyvate said:
Sounds like bad wakelocks, install Better Battery Stats to find out what is draining your battery.
Click to expand...
Click to collapse
I have installed betterbatterystats and will update with results next time it happens..
I too am having this problem. Though it started happening after my phone drained and wouldn't restart after charging (boot loop). After I fixed that, it's been dropping dead.
I'm on a stock rom with ElementalX 3.0 kernel. Was v2.0 when it initially started.
Any luck finding information? I still get about the same use out of it (sometimes). I'm thinking that maybe the battery's level is getting reported incorrectly?
This is a known bug, whatever the hell is causing it. Just about everyone has had this happen at least once.
Its Reh said:
I too am having this problem. Though it started happening after my phone drained and wouldn't restart after charging (boot loop). After I fixed that, it's been dropping dead.
I'm on a stock rom with ElementalX 3.0 kernel. Was v2.0 when it initially started.
Any luck finding information? I still get about the same use out of it (sometimes). I'm thinking that maybe the battery's level is getting reported incorrectly?
Click to expand...
Click to collapse
How often are you having this problem. I have had this happen about 3 times in the last three weeks or so. Since my post last week, I haven't had it happen to me yet. I now have the betterbatterystats app installed and will update with results the next time I have battery drain.
bosskaunhai said:
How often are you having this problem. I have had this happen about 3 times in the last three weeks or so. Since my post last week, I haven't had it happen to me yet. I now have the betterbatterystats app installed and will update with results the next time I have battery drain.
Click to expand...
Click to collapse
It happens quite often. Happened today, then three days before that. I really don't have much on this phone either. After the initial bootloop I did a factory reset and didn't really add much.
This happened to me once on stock rom and kernel. I think it has something to do with the network trying repeatedly to connect and draining the battery. But the phone is asleep and not updating the battery percentage. When the phone finally awakes, it instantly updates the batteryfrom whatever it was before to 0. It seems to happen to people in the early morning.
There is a pretty sizable thread on this already.
http://forum.xda-developers.com/showthread.php?t=1881439
I have contacted AT&T and HTC. Neither knows whats up. Went to CM 10 though and haven't seen the issue. Although, the last 2 weeks with CR Dev I didn't see the issue either. It used to happen every night.
Butters619 said:
There is a pretty sizable thread on this already.
http://forum.xda-developers.com/showthread.php?t=1881439
I have contacted AT&T and HTC. Neither knows whats up. Went to CM 10 though and haven't seen the issue. Although, the last 2 weeks with CR Dev I didn't see the issue either. It used to happen every night.
Click to expand...
Click to collapse
Thought I remembered seeing a thread but couldn't find it via search.
I wonder if it's a sense based issue if you haven't seen it with CM 10. Though I didn't have any issues while using the stock kernel. -edit just read flar2's post about using stock and seeing the issue
Most likely something is draining while the phone is asleep and the battery doesn't update. You can see in my history details that when the phone wakes it jumps. Especially the ending death jump lol
I know if I have fast boot enabled and then it off, it'll drain around 10%. It only loses around 3 or 4 if the phone is shut down. I've never left it on overnight, but then again I am an avid task-killer
Sent from my One X using Tapatalk 2
Running kitkat, battery recently replaced. all good for a month.
Yesterday the phone suddenly switched off , i switched it on again and the battery had jumped down about 40%.
It crashed again but then remained stable for the rest of the day.
Tonight (at 50% battery remaining) i got a sudden warning "6% battery remaining" and it crashed again, i switched on again and the battery went back to normal , around 40%, stable since.
Any ideas or is the phone on the way out ?
Did you buy an official N5 battery? It looks like a faulty battery...
This is the one i ordered
https://www.replacebase.co.uk/lg-nexus-5-d820-replacement-battery-bl-t9-original-6818/
Phone seems ok today so far, would wiping the cache be worth a try ?
Thanks for the help.
michaelopolis said:
This is the one i ordered
https://www.replacebase.co.uk/lg-nexus-5-d820-replacement-battery-bl-t9-original-6818/
Phone seems ok today so far, would wiping the cache be worth a try ?
Thanks for the help.
Click to expand...
Click to collapse
It can't do any harm but it won't help in this situation.
Try the following:
1. Let the battery go to 5% then charge your device to 100%
2. Disconnect the cable
3. Reconnect it and check if the battery level is at 100%. If not keep charging. If 100% disconnect and reboot. Then reconnect until 100%
These steps worked for some users (even if steps 1 & 2 should be enough IMHO).
Moreover you can try to remove apps or flash the factory images to check if the problem persists. If nothing works then your last attempt is to send it back to ReplaceBase.
thanks for taking the time to reply, will try your suggestions,
Just had another strange battery drain, captured it on this screenshot.
You can see battery just takes a sudden dive and recovers somewhat.
http://dl-1.va.us.xda-developers.co....png?key=ftn99xdXJLEfZ80y35-hWA&ts=1442328244
michaelopolis said:
Just had another strange battery drain, captured it on this screenshot.
You can see battery just takes a sudden dive and recovers somewhat.
http://dl-1.va.us.xda-developers.co....png?key=ftn99xdXJLEfZ80y35-hWA&ts=1442328244
Click to expand...
Click to collapse
I have just read a nice thread about massive battery drain. Check this out.
His explanations fit with your battery stats.
Thanks for that, will have a browse, but would it explain my phone suddenly dying at 50% ?
michaelopolis said:
Thanks for that, will have a browse, but would it explain my phone suddenly dying at 50% ?
Click to expand...
Click to collapse
I guess. Anyway you should follow the above steps and clean up your device by removing useless apps/features. Finally flashing factory images is sometimes a good thing to start from scratch.
Thanks again
I just tried your first suggestion, charged till 100% then disconnect, it immediately dropped to 99% so i recharged to 100%
Then disconnected and rebooted, weirdly when the phone rebooted it said the battery was now at 19% ,
Back on charge again.
Ugh.... Good luck but I would bet on a faulty battery. You'll probably have to send it back if you can use the warranty.
Did you have the same issue after receiving the new battery? Did you change several things of your setup (kernel, new apps...)?
Going from 100% to 19% can't be explained by the above thread. IMO no apps, no kernel, no software can explain this drop. Some folks say that it can also be caused by the motherboard...
Replacebase have promised to send me out a new battery , they too think its likely a dodgy battery, top customer service so far, hopefully it wont take too long to arrive.
I didnt change anything on my phone, perhaps updated some apps , its stock Kitkat,,, meanwhile Is there any way to check the health of the motherboard ? i don't like the sound of that.
michaelopolis said:
Replacebase have promised to send me out a new battery , they too think its likely a dodgy battery, top customer service so far, hopefully it wont take too long to arrive.
I didnt change anything on my phone, perhaps updated some apps , its stock Kitkat,,, meanwhile Is there any way to check the health of the motherboard ? i don't like the sound of that.
Click to expand...
Click to collapse
Without profesionnal tools we can't check this AFAIK. Don't worry about the motherboard. It was only a suggestion reported by a few users. Chances are your problem will be solved after receiving the new battery.
ok thought as much, battery charged up to 100%, rebooted and now at 60%.
Ill put back in the old battery for now and see how it behaves. thanks for you help
Hi there, I'm new here. I have a HTC one m7. I've had it for over 2 years now. I am running into a problem with the battery life. The phone is not rooted.
Numerous times over the past few months I have taken my phone off the charger and went about my day. I was using it on my break if was at 80% is went to 78 quickly. Then beeped at me flagged the red light and turned off. I couldn't get it to turn on so I plugged the charger in and it light up saying the battery was at 21%. Yesterday it did the same thing from a full charge to 60%. Is there any answer to this issue because trying to use the camera or even look at a any news or face book or game is making the battery just drop and I never know when it is truly fully charged any more.
Thanks
Spineshade said:
Hi there, I'm new here. I have a HTC one m7. I've had it for over 2 years now. I am running into a problem with the battery life. The phone is not rooted.
Numerous times over the past few months I have taken my phone off the charger and went about my day. I was using it on my break if was at 80% is went to 78 quickly. Then beeped at me flagged the red light and turned off. I couldn't get it to turn on so I plugged the charger in and it light up saying the battery was at 21%. Yesterday it did the same thing from a full charge to 60%. Is there any answer to this issue because trying to use the camera or even look at a any news or face book or game is making the battery just drop and I never know when it is truly fully charged any more.
Thanks
Click to expand...
Click to collapse
If ur battery is about 2 years old, it's tym to replace it with a new one
U can simply give a try by calibrating it...
Okay thank you, how do I give calibrating it a try is there a app or something. I hope to upgrade as soon as I'm financially able too.
Spineshade said:
Okay thank you, how do I give calibrating it a try is there a app or something. I hope to upgrade as soon as I'm financially able too.
Click to expand...
Click to collapse
There are simple to use battery calibration apps but that isn't your issue.
I'll go ahead and save you the goose chase, just replace the battery, its cheaper than upgrading to another device. 99% sure that is the problem because of the symptoms you describe.
Okay thank you I'll start researching what I have to do to replace the battery
So I'm having the same fast battery drain that a lot of people are having where I can lose 30-40% in 1 to 2 hours and be completely dead in 6hrs. But here over the past couple of days my watch will shut down like the battery is dead but when I put it on the charger it will read anywhere between 28 and 32% so I will turn it back on and it will last about a minute and then shut down again and when I place it on the charger it still reads the same thing. Has anyone had this issue? Used to go all the way down to 3% and when I would put it on the charger it would read 3% but not now.
Sent from my SM-N960U using Tapatalk
My wife's did this the other day. She just turned it off and left it on the charger for 24 hours. Seems to be working well today.
mattman86 said:
My wife's did this the other day. She just turned it off and left it on the charger for 24 hours. Seems to be working well today.
Click to expand...
Click to collapse
Dis the percent reset?
Sent from my SM-N960U using Tapatalk
Bump
Is there a way to reset the battery status and percentage reading. Having the same issue.
Mine has been doing this for a few weeks now. It would power down as if the battery were depleted. When I put it on the charger, it would show 80%. I just bit the bullet and installed a new battery this morning (after trying everything else) and now it is working fine.
@Illusive Man
1.
Your Model Name... + Firmwareversion?
Example...
SM-R760 DSA1 (Tizen 4)
2.
Own risk!
Code:
*#0228#
You could try this "Quick Button"...
I will try to add Screenshot...
Best Regards
Edit 1.
Screenshots from my SM-R760 with Tizen 4 DSA1 Firmware...
adfree said:
@Illusive Man
1.
Your Model Name... + Firmwareversion?
Example...
SM-R760 DSA1 (Tizen 4)
2.
Own risk!
Code:
*#0228#
You could try this "Quick Button"...
I will try to add Screenshot...
Best Regards
Edit 1.
Screenshots from my SM-R760 with Tizen 4 DSA1 Firmware...
Click to expand...
Click to collapse
I didn't post any screens because after checking, my battery quick check is exactly like yours except L15 instead of L16
I too am having the same battery rapidly draining. I pulled it off the charger today at 1 after letting it fully drain last night. I had to place the watch twice because initially it was charging at a rate of 25/hr. It's 2:30 and I'm down to 76%.
The odd thing is, I got the watch for Christmas, purchased Monday of black Friday week. It was perfect until the first week of January. Then it slugged up. The the following day I started getting the battery drain issue, 10 - 15% an hr. After countless times of rebooting, factory restoring, letting the watch drain entirely and recharging, and messing with notifications and permissions, it started to act normally again. Then I got the Tizen 4 update and I decided to go through the update. I'm back to square one again...
I have no idea what really set it back to normal the first time. Figured I'd reach out again while I mess with it.
Also, I tried flashing the watch, but every time I went too, the software on my laptop would just crash when I hit start.
SM-R798T running Tizen 4. The upgrade to Tizen 4 wasn't done until after the new battery was installed. Now I can easily get 2 days life out of it. The battery was $24 and took about 25 minutes to install (I was being VERY careful since I had never done this before). The watch ran like a champ with good battery life (this was Saturday), Sunday afternoon, I got the notification to update to Tizen 4.
Watch shuts down quickly
I have had similar issues to all here. My watch is fully charged to 100% and removed from the dock and lasts probably an hour and a half, then shuts down without warning, no low battery signal or anything of the sort.
When it is placed back on the dock it reads anywhere between 80 - 90%.
This must be a software problem. I just upgraded to one UI and the issue has recurred.
Has anyone solved this??
vaughnq said:
I have had similar issues to all here. My watch is fully charged to 100% and removed from the dock and lasts probably an hour and a half, then shuts down without warning, no low battery signal or anything of the sort.
When it is placed back on the dock it reads anywhere between 80 - 90%.
This must be a software problem. I just upgraded to one UI and the issue has recurred.
Has anyone solved this??
Click to expand...
Click to collapse
same exact thing happening to my watch since updated One UI, did not have any problem before this update.
so far I could not able to solve the issue, not matter what I tried.
@Illusive Man
can you provide more detail how to get that?
Solved: Watch shuts down quickly
vaughnq said:
I have had similar issues to all here. My watch is fully charged to 100% and removed from the dock and lasts probably an hour and a half, then shuts down without warning, no low battery signal or anything of the sort.
When it is placed back on the dock it reads anywhere between 80 - 90%.
This must be a software problem. I just upgraded to one UI and the issue has recurred.
Has anyone solved this??
Click to expand...
Click to collapse
I have bit the bullet and changed the battery. Samsung repair shop did the install. On pick up at 15:50, the watch reconnected with my phone, did the update and synchronised at which point the battery went to 84%, from startup at 86%.
It then lasted overnight and for the next day, until the morning of the third day on which it died.
Since then it has lasted 2.5 to three days on one single charge.
I will only be charging it once it dies, not preemptively.
I will continue to monitor and update if any negative changes occur.
See people are still trying to insist it's a battery problem. Not true, most of the issues are software problems.
Still have the original battery in mine and two days is not a problem now. Meanwhile a year ago it didn't last 8 hours.
Charging the watch is a pain because the percentage is way out of whack and doesn't work right but once it's charged it works...
Still absolutely unacceptable for a $350 product that has only worked properly for about a year of the 2.5 years I've owned it due to glitchy software.
nascar48 said:
See people are still trying to insist it's a battery problem. Not true, most of the issues are software problems.
Still have the original battery in mine and two days is not a problem now. Meanwhile a year ago it didn't last 8 hours.
Charging the watch is a pain because the percentage is way out of whack and doesn't work right but once it's charged it works...
Still absolutely unacceptable for a $350 product that has only worked properly for about a year of the 2.5 years I've owned it due to glitchy software.
Click to expand...
Click to collapse
My watch now depletes its battery in less than 4 hours. Sometimes if I put it on a charger, the watch would instantly say 64%. I agree with you that it's a software problem. Does it help if I reset the watch? Do I have to replace the battery to solve this problem? Thanks.
I wonder if its a bit of both, battery degrading and the watch failing to reclibrate around it. I actually had a new battery in mine recently (GW42 but some of the same problems) as it was under warranty but if it wasn't I would be tempted to just disconnect the battery for a period of time and then reconnect and see if that is enough to reset the battery usage. Intrigued if anyone has tried this.