[Q] Update oneplus one - ONE Q&A, Help & Troubleshooting

Im rying to install the firt update in my OnePlus one XNPH25R INCREMENTAL and when i press to instal it gets in recovery mode and it doesnt install anything even if i try to install it from the download folder. I tryed to wipe the cash partition and still nothing.
And i know that there are more updates for this phone.. I need help! Step by step if possible..
Thank you

Have you removed system apps, what error message do you get. Is your phone rooted. Provide more info on what you have done to you phone already and we can help!

Provide more information, exactly what error message are you getting?
Transmitted via Bacon

Related

Tried to install 38R

I tried to install 38R, but now my phone won't boot. I tried to flash it from a page on the oneplus forums. HelP!
Download the zip from this thread and install it through custom recovery! http://forum.xda-developers.com/showthread.php?t=2898098
I would love to, but it doesn't show up when it is stuck at the screen with the 1+ in a box logo. What do I do?
shiboby said:
I would love to, but it doesn't show up when it is stuck at the screen with the 1+ in a box logo. What do I do?
Click to expand...
Click to collapse
Maybe this could help !
http://forum.xda-developers.com/showpost.php?p=54705363&postcount=4
shiboby said:
I tried to install 38R, but now my phone won't boot. I tried to flash it from a page on the oneplus forums. HelP!
Click to expand...
Click to collapse
You haven't provided anywhere near enough information. What's the zip you flashed? What version were you on previously? What recovery are you using?
Transmitted via Bacon
I have had tons on trouble trying to update today. The error message that I keep getting is "Unfortunately, the process com.android.systemui has stopped" This makes the phone unusable because the message keeps popping up even after I click "OK". I was linked to Calkulins file from another thread. I have factory reset phone, deleted data, and wiped cache. I have copied the zip to the phone and tried to load from CM Recovery [Volume Down and Power] with no success. I get the following messages in Recovery:
Finding update package
Opening update package
Verifying update package
E: footer is wrong
E: signature verification failed
Installation aborted
Anyone have advise on how I can fix this. Thanks in advance.
timmaaa said:
You haven't provided anywhere near enough information. What's the zip you flashed? What version were you on previously? What recovery are you using?
Transmitted via Bacon
Click to expand...
Click to collapse
OK, so I downloaded the two zips from here and followed these instructions https://forums.oneplus.net/threads/...and-modded-device-without-losing-data.137908/
I was on 33R with sensei kernel using TWRP as the recovery
Go back to stock and then update.
Transmitted via Bacon
Worked for me too. Thx a lot
Some questions:
In order to clean up some stuff I never use, I removed some useless apps (Play Games, Play Books, Play Music, …). After flashing the ROM, those apps were installed again.
Was that the reason, why the update failed?
Is it for some stability / update / security fact useful, to keep those apps installed?
timmaaa said:
Go back to stock and then update.
Transmitted via Bacon
Click to expand...
Click to collapse
I just did that again. still can't change the lock screen from swipe. ahh!!!!!!!!

how to update r7 rooted with OPPO tools? (I did unroot but didn't work?)

hello everyone, I've r7plus rooted with OPPO tools and I decided to finally update with latest coloros OTA! so I first unrooted the R7 and then downloaded the Ota..
it does start the update.. reboot start to install(takes about 4 minutes..) but at less than half of the process it reboots and then tells me "update failed"!
I tried also with the Ota downloaded in my SD card.. with local update but same failure!
any idea how can I do this update? thanks
Sent from my R7plusf using Tapatalk
Just so everyone knows, it is best to not unroot the phone to install the OTA updates. Of all the times I've done it (total of 5), I had to rely on a previous version or completely reinstall the OS. The best way to go about installing the newest version would be flashing the color OS rom through the SD card. This only works if you can still access Recovery on your phone.
You'll want to go to coloros.com/rom and select on what I believe is the OPPO R7 Plus S, the versions with chinese characters should only be for the R7+ M.
Download the rom and drag it onto your SD card or phone.
Backup the phone!
Enter recovery
Select install from SD card
Select the ROM
Install the ROM
I believe the R7+ S version should be standard for all non Chinese phones, if it is not tell me so I can dig through the OPPO archives a little more. If it is not the right phone OS it will say installation failed which should not change anything.
jinix1 said:
Just so everyone knows, it is best to not unroot the phone to install the OTA updates. Of all the times I've done it (total of 5), I had to rely on a previous version or completely reinstall the OS. The best way to go about installing the newest version would be flashing the color OS rom through the SD card. This only works if you can still access Recovery on your phone.
You'll want to go to coloros.com/rom and select on what I believe is the OPPO R7 Plus S, the versions with chinese characters should only be for the R7+ M.
Download the rom and drag it onto your SD card or phone.
Backup the phone!
Enter recovery
Select install from SD card
Select the ROM
Install the ROM
I believe the R7+ S version should be standard for all non Chinese phones, if it is not tell me so I can dig through the OPPO archives a little more. If it is not the right phone OS it will say installation failed which should not change anything.
Click to expand...
Click to collapse
thanks i tried but didn't work! i went in recory and tried to install the OTA from there " installation failed " !
Btq mine is R7plusF (european)
well anyway.. if there is not solution beside WIPE all .. i'll wait some more after all smartphone is working well like this as well!
thank you
simika said:
thanks i tried but didn't work! i went in recory and tried to install the OTA from there " installation failed " !
Btq mine is R7plusF (european)
well anyway.. if there is not solution beside WIPE all .. i'll wait some more after all smartphone is working well like this as well!
thank you
Click to expand...
Click to collapse
If you download the rom, even if it wipes all the data clean you can still restore it with Color OS's backup/restore function. As for a site dedicated to R7+ f ROMs I have had little luck locating one. I'm sorry I could not be of more help.
guys i found solution to my problem.. i write it here , it might help some of you!
so what i did was WIPE all factory reset
DOWNLOAD full ROM from oppo forum and copy it into a folder in storage !
go to system update and do LOCAL UPDATE and select the entire rom(1,39GB..)
let it install , reboot and then ROOT it with oppo tools!
so basically the only thing that did not work for me was the OTA update of 135mb done with system update!
i hope it helps
simika said:
guys i found solution to my problem.. i write it here , it might help some of you!
so what i did was WIPE all factory reset
DOWNLOAD full ROM from oppo forum and copy it into a folder in storage !
go to system update and do LOCAL UPDATE and select the entire rom(1,39GB..)
let it install , reboot and then ROOT it with oppo tools!
so basically the only thing that did not work for me was the OTA update of 135mb done with system update!
i hope it helps
Click to expand...
Click to collapse
I rooted my phone (chinese without snapdragon) awith oppotools 1.6.5 but now its stuck in bootloop. I tried to factory rest and then cleared cache and data but still no luck. My phone doesnt go into fastboot, only recovery mode is accesible. Can you please help me getting back my phone in normal condition?
yes I'd love.. but.. not sure I can directly point you! u should at least get in fastboot or even better in oppo recovery.. are u sure u tried in the right way to enter in fastboot /recovery?
Sent from my R7plusf using Tapatalk
asakshatshukla said:
I rooted my phone (chinese without snapdragon) awith oppotools 1.6.5 but now its stuck in bootloop. I tried to factory rest and then cleared cache and data but still no luck. My phone doesnt go into fastboot, only recovery mode is accesible. Can you please help me getting back my phone in normal condition?
Click to expand...
Click to collapse
Do a full wipe, data+cache, download the stock rom for your model on the computer. Move it to the sdcard and flash it using Oppo Recovery.

[HELP] HTC on e8sd MM update install ERROR

hey guys, yesterdy I got a notification for android 6.0 upgrade and it was a ~100mb file for preparation so i downloaded it and charged my battery and tapped to install it, it reboots and wants to start installing but then goes to recovery menu and gives an error
the phone is all stock, no root or bl unlock or anything
I attached the error msg below:
it's m8sd not e8sd, mistyped in topic
Might be due to bad zip file! Download the update again and try!
Kianush said:
hey guys, yesterdy I got a notification for android 6.0 upgrade and it was a ~100mb file for preparation so i downloaded it and charged my battery and tapped to install it, it reboots and wants to start installing but then goes to recovery menu and gives an error
the phone is all stock, no root or bl unlock or anything
I attached the error msg below:
it's m8sd not e8sd, mistyped in topic
Click to expand...
Click to collapse
I had a similar error as yours doing exactly the same thing but mine was a e8sw running LP5 Sense6 rooted stock with xposed.
Even when I uninstalled xposed and disabled supersu, I still could not install the upgrade.
Finally managed to get the upgrade by going all the way back to stock and allow the OTA updates all the way up the MM6 update. Took me nearly 2 days to do that.
I have taken clean twrp backups of all the stock updates and will try and post them here soon.
generalugh28 said:
I had a similar error as yours doing exactly the same thing but mine was a e8sw running LP5 Sense6 rooted stock with xposed.
Even when I uninstalled xposed and disabled supersu, I still could not install the upgrade.
Finally managed to get the upgrade by going all the way back to stock and allow the OTA updates all the way up the MM6 update. Took me nearly 2 days to do that.
I have taken clean twrp backups of all the stock updates and will try and post them here soon.
Click to expand...
Click to collapse
thank you for the information, but as I mentioned in op my phone is already all stock, I havent ever moded or rooted or anything, it's stock locked bootloader
Have the exact same issue. My device is compelitely stock. Tried flashing the recovery from the downloaded OTA but still got the sama error. Hopefully someone will be able to resolve the issue.
if you have problems in installing OTA updates, follow these steps
1. check if your CID and MID are matching each other. they should be both for same region. mine are for vietnam. mec_dugl / HTC__057
2.Flash an stock RUU from http://forum.xda-developers.com/one-e8/help/htc-one-e8-mid-cid-ruu-ota-twrp-t2903210
3.Skip all registeration process and directly go to update menu.
4.this is a 3 stage update process: a small update for some applications/another 100 MB update for making device ready for main update!! / at last 1 GB main update . each one should be downloaded and installed separately.
5. after downloading 100MB update, DO NOT restart. coneect your phone to PC and go to download folder on phone internal memory, there should be a zip file containing updates(sadly I forgot file name), copy it on your PC and extract recovery.img from it.
6. boot your phone into bootloader and flash stock recovery you've extracted using fastboot.
7. now you have complete stock ROM. go to setting/update again and follow update process.
8.after updating you may flash twrp and supersu.
9. I don't know why, but there is a good chance that after messing with system files in MM you get stuck in several kinds of bootloops and soft-breaks. Don't worry; all you should do is going to recovery and wiping caches. sometimes you need a factory reset too. also have in mind that a complete boot after changing system files may take up to 15 minutes even without wipes.
@sam5154 well thank you for the info, Im gonna try these steps except, I will try to download again and flash recovery and try it before flashing a RUU and lose everything
but I hope it works anyway, btw mine is also vietnam region.
sam5154 said:
if you have problems in installing OTA updates, follow these steps
1. check if your CID and MID are matching each other. they should be both for same region. mine are for vietnam. mec_dugl / HTC__057
2.Flash an stock RUU from http://forum.xda-developers.com/one-e8/help/htc-one-e8-mid-cid-ruu-ota-twrp-t2903210
3.Skip all registeration process and directly go to update menu.
4.this is a 3 stage update process: a small update for some applications/another 100 MB update for making device ready for main update!! / at last 1 GB main update . each one should be downloaded and installed separately.
5. after downloading 100MB update, DO NOT restart. coneect your phone to PC and go to download folder on phone internal memory, there should be a zip file containing updates(sadly I forgot file name), copy it on your PC and extract recovery.img from it.
6. boot your phone into bootloader and flash stock recovery you've extracted using fastboot.
7. now you have complete stock ROM. go to setting/update again and follow update process.
8.after updating you may flash twrp and supersu.
9. I don't know why, but there is a good chance that after messing with system files in MM you get stuck in several kinds of bootloops and soft-breaks. Don't worry; all you should do is going to recovery and wiping caches. sometimes you need a factory reset too. also have in mind that a complete boot after changing system files may take up to 15 minutes even without wipes.
Click to expand...
Click to collapse
Hi, thanks for this. I will try this once i got home.
But i have one questions, mine is Vietnam MEC_DUGL with stock lollipop 5.0.2. The RUU only available for stock lollipop 5.0.1. Can I use this RUU or should I look for specific RUU for lollipop 5.02?
Thanks!
Kianush said:
@sam5154 well thank you for the info, Im gonna try these steps except, I will try to download again and flash recovery and try it before flashing a RUU and lose everything
but I hope it works anyway, btw mine is also vietnam region.
Click to expand...
Click to collapse
If you gonaa try that, then remeber to unroot and uninstall xposed, and you can use titanium backup for restoring your apps and data of course.
sam5154 said:
If you gonaa try that, then remeber to unroot and uninstall xposed, and you can use titanium backup for restoring your apps and data of course.
Click to expand...
Click to collapse
in op I already told that I dont have root or anything and the phone is all stock and it was like this from the begining, that means no xposed or anything else
Kianush said:
in op I already told that I dont have root or anything and the phone is all stock and it was like this from the begining, that means no xposed or anything else
Click to expand...
Click to collapse
Have you tried the suggestion above? Let me know the result! Thanks man
sam5154 said:
If you gonaa try that, then remeber to unroot and uninstall xposed, and you can use titanium backup for restoring your apps and data of course.
Click to expand...
Click to collapse
and how to check for this mec_dugl / HTC__057?
the first part is ok it shows that in booloader menu, but how to check for HTC__057??
Kianush said:
in op I already told that I dont have root or anything and the phone is all stock and it was like this from the begining, that means no xposed or anything else
Click to expand...
Click to collapse
Kianush said:
and how to check for this mec_dugl / HTC__057?
the first part is ok it shows that in booloader menu, but how to check for HTC__057??
Click to expand...
Click to collapse
Here you go :
If you want more information, use ADB (if you don't how to get it going, use the search on the forum or Google about it).
While you phone is connected to your PC, type adb reboot bootloader and wait for your phone to reboot into bootloader mode. Once there, you can perform fastboot commands like getvar. Type fastboot getvar all and you will see all the information about the phone, including the product variable which lists the model you have.
Source : http://forums.androidcentral.com/htc-one-m7/320871-how-check-htc-one-variant-model.html
bataskhayal said:
Here you go :
If you want more information, use ADB (if you don't how to get it going, use the search on the forum or Google about it).
While you phone is connected to your PC, type adb reboot bootloader and wait for your phone to reboot into bootloader mode. Once there, you can perform fastboot commands like getvar. Type fastboot getvar all and you will see all the information about the phone, including the product variable which lists the model you have.
Source : http://forums.androidcentral.com/htc-one-m7/320871-how-check-htc-one-variant-model.html
Click to expand...
Click to collapse
Thank you for the info
btw I did go through the steps of downloading the 110mb update and flashing its recovery before pressing install and that didnt work and still gives OP error
so I guess I have to use RUU but not gonna do that for a while and also Im not so sure it'll work because the phone is already factory stock!
Kianush said:
Thank you for the info
btw I did go through the steps of downloading the 110mb update and flashing its recovery before pressing install and that didnt work and still gives OP error
so I guess I have to use RUU but not gonna do that for a while and also Im not so sure it'll work because the phone is already factory stock!
Click to expand...
Click to collapse
Yes bos, i also did the recovery trick but still cant make it work. So the only solution we havent try is to flash RUU which i doubt also will make it work since my phone also factory stock. So i guess will stay in 5.0.2 for a while.
Kianush said:
Thank you for the info
btw I did go through the steps of downloading the 110mb update and flashing its recovery before pressing install and that didnt work and still gives OP error
so I guess I have to use RUU but not gonna do that for a while and also Im not so sure it'll work because the phone is already factory stock!
Click to expand...
Click to collapse
Hi, I have managed to finally update my Vietnam HTC One E8 dual SIM (MEC_DUGL) to Android 6.0. The problem that cause the error is the error recovery file, hence I re-install the RUU to get the correct recovery.img file. Below are the steps :
Note : Try with your own risk
1. My device is currently stock 5.0.2 no root and locked. Before starting the update process please make sure to backup all of your important data. Im using the stock HTC backup software, when you restore your device after you finished your update process, it will re-install your currently installed apps , contacts, settings, etc.
2. Download RUU for your device here : http://forum.xda-developers.com/one-e8/help/htc-one-e8-mid-cid-ruu-ota-twrp-t2903210
I downloaded :
[Vietnam][DUAL][M8sd][mec_dugl][CID HTC__059][OPAJ20000] :
[Lollipop 5.0.1][2.35.425.2] : LINK
Seems not match with my current software (5.0.2), but eventually it will do the magic.
3. Flash RUU. NOTE : You will lose all of your data in your internal phone memory. Make sure to backup all of your important files.
Steps:
1) Download RUU.
2) Rename RUU to 0PAJIMG.zip (the first character is a zero, NOT A LETTER O)
3) Put renamed 0PAJIMG.zip on your external_SD
4) Boot into your bootloader and make sure your in hboot and let it update its RUU.
5) No PC, no adb, no fastboot, no terminal is needed, just a root explorer to rename and transfer the renamed RUU file to external_sd
6) After you have updated your RUU, make sure to remove the 0PAJIMG.zip from your external_sd because it will ask to update your RUU everytime your reboot to your bootloader which it is technically supposed to do but its unnecessary after you have done it once (unless you are planning on flashing RUU again).
7) Done!
Source : http://forum.xda-developers.com/one-e8/help/htc-one-e8-mid-cid-ruu-ota-twrp-t2903210
4. Reboot your phone, now your phone is back to factory stock, connect it to wifi, no need to set up any account, just go directly to software update from Settings > About > Software Updates. Just install all the available software updates (5.0.2 > 6.0 part 1 > 6.0 part 2).
5. BOOM! Your HTC One E8 now runs Android 6.0.1 Marshmallow.
6. Restore your phone from the stock HTC Backup Software.
7. Done

Issues updating OTA - Rooted + TWRP

Hi Everyone
Can anyone please stop my suffering? I tried everything and I am lost...
My phone kept asking me to update to KAS254 which I finally managed to do by flashing stock recovery...but now it is giving me another OTA, some weird alphanumeric combination, around 60MB.
Thing is I cannot update it and the update keeps popping up and I am going crazy already.
TWRP returns this log:
Code:
...
....
Source: oneplus/bacon/A0001: 6.0.1/MHC19Q/ZNH2KAS254 : user/release-keys
Target: oneplus/bacon/A0001: 6.0.1/MHC19Q/ZNH2KAS2X1 : user/release-keys
Verifying current system...
Package expects build fingerprint of oneplus/bacon/A0001/6.0.1/MHC19Q/ZNHKAS254 : user/release-keys or oneplus/bacon/A0001: 6.0.1/MHC19Q/ZNH2KAS2X1 : user/release-keys;
this device has oneplus/bacon/A0001: 5.1.1/LMY48B/YOG4PAS1NO: user/release-keys
Updater process ended with ERROR: 7
Error installing zip file '@/cache/recovery/block.map
...
...
So appearently, I still have some Android L leftovers, but I don't know what that is.
Could anyone please help? I am going nuts!!
Thanks XDA!!!
Sopis said:
Hi Everyone
Can anyone please stop my suffering? I tried everything and I am lost...
My phone kept asking me to update to KAS254 which I finally managed to do by flashing stock recovery...but now it is giving me another OTA, some weird alphanumeric combination, around 60MB.
Thing is I cannot update it and the update keeps popping up and I am going crazy already.
TWRP returns this log:
So appearently, I still have some Android L leftovers, but I don't know what that is.
Could anyone please help? I am going nuts!!
Thanks XDA!!!
Click to expand...
Click to collapse
You can not do OTA with a customer recovery like TWRP. If you want the latest stock firmware you will need to download the latest from https://cyngn.com/support and flash all the files via fastboot then reinstall TWRP and SuperSU for root.
Durso81 said:
You can not do OTA with a customer recovery like TWRP. If you want the latest stock firmware you will need to download the latest from https://cyngn.com/support and flash all the files via fastboot then reinstall TWRP and SuperSU for root.
Click to expand...
Click to collapse
hi, thanks for your reply..I did that but it did not work
Sopis said:
hi, thanks for your reply..I did that but it did not work
Click to expand...
Click to collapse
What do you mean did not work? What happen when you flashed all the stock files via fastboot?
are you saying that I should apply the downloaded file via fastboot?
what I did is downloaded the recovery and updated to KAS54, then another update popped up and again I cannot update...no I get the same error, but this time it says I have KAS254 and the package expects something newer..
Sopis said:
are you saying that I should apply the downloaded file via fastboot?
what I did is downloaded the recovery and updated to KAS54, then another update popped up and again I cannot update...no I get the same error, but this time it says I have KAS254 and the package expects something newer..
Click to expand...
Click to collapse
Are you running stock recovery or twrp? Cause your title says twrp.
hey, I got it finally..thanks for the effort...thread can be deleted

Question Does anyone know what is this error means;;

Is that normal Error messge after formatting data from recovery;
What is happening;
Noexcusses said:
Is that normal Error messge after formatting data from recovery
Click to expand...
Click to collapse
When booting into Android, do you still have any of your data? If not, then I wouldn't worry too much about the error message.
Lada333 said:
When booting into Android, do you still have any of your data? If not, then I wouldn't worry too much about the error message.
Click to expand...
Click to collapse
my phone cant download december update via ota... i tried with factory images on Google site but when i flashed finish my device pops up another update on update status witch at the end i cant downlod it
Another problem is that my phone cant update automatically from ota update.. im still at November patch. If I try to flash December patch flash ends successfully but at update menu pop up another update witch doesn't exist normally
Have you tried using the Android Flash Tool?
You could install the latest update using this.

Categories

Resources