[Q] Sprint Zone needed for good signal? - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

We switched to Spring Sep 3 to get the $100 for 20gb of data plan. It would be great but our coverage/signal is TERRIBLE. We live in Louisville, KY which shows 4G coverage across most of the city. We are lucky to get half bars with 3G 95% of the time. We've even been to a Spark city(St. Louis) over the weekend and our phones were constantly extremely slow loading webpages, Facebook, etc.
I've taken our S5's(wife and I have the same) to a few stores/service centers and no one sees anything wrong. The only thing that any of them told me was that the fact our phones don't have Sprint Zone installed might be the issue. That seemed crazy to me but I tried to find a way to add it to our S5's with no success.
Is there any truth to that? If not, then what can we do to boost signal/reception for data? At this point we're ready to go back to Verizon and start watching our data again even though it costs more. We feel like we've taken a step back into 2008 with our speeds.

wkupike2000 said:
We switched to Spring Sep 3 to get the $100 for 20gb of data plan. It would be great but our coverage/signal is TERRIBLE. We live in Louisville, KY which shows 4G coverage across most of the city. We are lucky to get half bars with 3G 95% of the time. We've even been to a Spark city(St. Louis) over the weekend and our phones were constantly extremely slow loading webpages, Facebook, etc.
I've taken our S5's(wife and I have the same) to a few stores/service centers and no one sees anything wrong. The only thing that any of them told me was that the fact our phones don't have Sprint Zone installed might be the issue. That seemed crazy to me but I tried to find a way to add it to our S5's with no success.
Is there any truth to that? If not, then what can we do to boost signal/reception for data? At this point we're ready to go back to Verizon and start watching our data again even though it costs more. We feel like we've taken a step back into 2008 with our speeds.
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Thats not true sprint zone does not have anything to do woth service..sprint is famous for always workin on towers "so they say' missed calls,drop calls and delaid sms.
They love to feed you lie after lie. But if you climb chain speak with superviser ask for discount they norm comp for your losses...

I figured but just wanted to ask since it was told to me at multiple stores/service centers. I love saving the money ($60 per month) and getting 22GB of data versus 4 with Verizon but that doesn't matter if you can't use it. Any tips on ways to try to increase our signals? Maybe our phones aren't programmed to properly connect to the towers?

wkupike2000 said:
We switched to Spring Sep 3 to get the $100 for 20gb of data plan. It would be great but our coverage/signal is TERRIBLE. We live in Louisville, KY which shows 4G coverage across most of the city. We are lucky to get half bars with 3G 95% of the time. We've even been to a Spark city(St. Louis) over the weekend and our phones were constantly extremely slow loading webpages, Facebook, etc.
I've taken our S5's(wife and I have the same) to a few stores/service centers and no one sees anything wrong. The only thing that any of them told me was that the fact our phones don't have Sprint Zone installed might be the issue. That seemed crazy to me but I tried to find a way to add it to our S5's with no success.
Is there any truth to that? If not, then what can we do to boost signal/reception for data? At this point we're ready to go back to Verizon and start watching our data again even though it costs more. We feel like we've taken a step back into 2008 with our speeds.
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wkupike2000 said:
I figured but just wanted to ask since it was told to me at multiple stores/service centers. I love saving the money ($60 per month) and getting 22GB of data versus 4 with Verizon but that doesn't matter if you can't use it. Any tips on ways to try to increase our signals? Maybe our phones aren't programmed to properly connect to the towers?
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They are prob working in your area i got s5 wife got s5 and a s3 for other use like hotspot games. we do not have issues in our area so check your area for any work.
Tower may also be overloaded if not enough towers around for the amount of users.

I guess I could call support but it's been going on for over a month, that's just terrible to me. And none of the 2 stores and 1 service center I went to locally mentioned that. If they don't know then that's even more of a red flag. But since we traveled to a Spark city I still feel like it's beyond just local towers and maybe settings in our phones. But they were sent in from different Spring stores so it's not like they came from a bad batch. Just very frustrating and we'll probably just go back to Verizon if it doesn't change soon.

Related

my sad experience with my samsung 4g :(

so!
got the samsung galaxy 4g the day it came out. i had actually gotten the g2 originally, and 13 days later, this phone came out and after holding it in my hands i had to have it. it was just... sexy.
so the day i got it i was so happy. i ended up paying nothing for it through a weird fluke situation on tmobiles part, which made it even better.
then the troubles started.
in getting the new phone i knew that although this phone boasts the speeds that it does there was no way i was going to get those speeds. i do a speed test. at the tmobile store (1/4 a mile away from a tower on a tuesday afternoon around 2 pm) i get ..... 0.03 down and 0 up.
....k.
so i give it some time to get used to my sim card and my usage. that's when i notice the battery. i had to charge my phone two times a day on light usage. i turn off all synching, including my google calendar and contacts to see if that helps the battery. meh, a little. but i'm still charging it at least halfway through the day, and i am not able to use my phone at work. that means from the time i unplug it ten minutes before i leave for work until 6 pm (11 hours later) my battery is at roughly 20% ... and i've done nothing on the phone whatsoever. i'm super sad about the battery life and still getting sad speed tests on my "4g".
then about a week after purchase more problems kick in.
pretty soon my picture messages aren't coming through. it's giving me messages i'm used to seeing on my iphone, something about the message size being too big to download (sorry, the wording has left my mind now that i am trying to document it all for you guys).
then i start getting no texts. and sending them is a joke. if i have less than three bars (i usually have two at home and my work building) i am not able to send. it will try and give me a failed message. pulling out the battery will usually fix it, but after a couple of weeks of that it gets used to that fix and doesn't work at all.
i go into the tmobile store.
they switch out my sim (which we had done once before) and at this point my phone doesn't recognize the new sim. the rep tells me i broke my phone (even though my phone at least recognized the previous sim) and tells me that i'll need a new phone, offering to sell me one for cheap. i leave, pretty irritated at the dude.
i go to work, call 611, they tell me my IMEI has never been active on my account. we activate it and lo and behold, my phone recognizes the sim (mmhmm). but still sending messages is still a joke. out of 10 messages i can usually get one to send. it's a sad ratio of sent to failed.
in addition, i am still charging my battery at least once to twice a day with hardly any usage whatsoever (what good is using a phone that never has service anyway?). i've turned off wifi at all times, 4g is off, everything synching is off. i'll take out the sim and put it in my iphone so that it's not constantly searching for service (which texting worked just fine on my iphone) and it STILL dies by the end of my work day - i am lucky if i get 12 hours of standby before having to charge it. i condition my battery with no luck.. it still sucks. i root it and set SetCPU to underclock down to 200mhz when idle just to see if that will help the battery. i get about 14 hours of standby on that.
so, after all of this and about two months later, i finally got a replacement phone today. after looking at the back of the new phone and the old one i discover something interesting...
my sim contacts have been broken this whole time! sad!
( i was going to link to the pic but can't since i'm a new user. )
now, has this new phone fixed my issue? well, for one i'm getting 4g speeds at my place (i live in downtown SLC, i should be getting them here!) for the first time ever and have yet to come across a "failed" message when sending texts. only time will tell but mostly i want to post this to let you know.. if you are having this issue this is NOT normal. talk to tmobile. troubleshoot what you need to and get that mother replaced!
(i'll report back on battery life tomorrow.)
Consider yourself lucky. I live in Murray, phone says 4G but my Vibrant pulls faster speeds on 3g. Lol
Sent from my SGH-T959V using XDA App
Honestly man I was in SLC a couple weeks ago with my 4g and the speed sucked compaired to here in Reno... I get 7mb up and 1.8 up avg with much higher peaks in Reno. Even at the gateway downtown SLC the 4g sucked at about 3mb upload and 750k up.
Sent from my SGH-T959V using XDA App
i need a new city
Vegas here. Even though they say we are one of the new turned up cities I'm still only getting 7mb down and 1.5 up on a typical day.
Here's something interesting though, when I upgraded from my G1 to my SGS4G they were supposed to update my data plan.
Logged into my TMO account and it still shows the G1 Unlimited data. Paying $25 instead of the $30.
My wife has a MT4G and her account did get upgraded to the 4G Unlimited data plan for $30 a month.
Possible my phone isn't going to get higher speeds based on the data plan still in my account? I'm doubting it, but I guess it's possible.
joedeveloper said:
Vegas here. Even though they say we are one of the new turned up cities I'm still only getting 7mb down and 1.5 up on a typical day.
Here's something interesting though, when I upgraded from my G1 to my SGS4G they were supposed to update my data plan.
Logged into my TMO account and it still shows the G1 Unlimited data. Paying $25 instead of the $30.
My wife has a MT4G and her account did get upgraded to the 4G Unlimited data plan for $30 a month.
Possible my phone isn't going to get higher speeds based on the data plan still in my account? I'm doubting it, but I guess it's possible.
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i still have the g1 data plan as well, i wonder if that does have anything to do with it. i kinda don't want to ask though, the 5 bucks a month is small but nice to not pay
p.s. for all interested, my battery is at 48% with pretty consistent usage and synching on all day. schweet!
I would have callers t mobile right away and gotten a new phone overnight. I am not too trusting of in store employees. Most don't know how to troubleshoot a phone.
Sent from my Dell Streak 7 using XDA Premium App
ambeestar said:
i need a new city
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You can have my city.... except I don't have a city.... it's just a trailer park in the middle of nowhere. But then I get better speed here than I can in the nearest two cities, a ripping 16KB/SEC on a good day, on "AMERICAS LARGEST 4G NETWORK" I spend almost as much time downloading as I do talking to tech support. Then that's another story.
Your data plan will not affect your data speeds in any way.
As for the phone showing 4G and having another 3G device pulling better speeds. The cause is that you are not in a true 4G area. The GS4G does not have an icon for 3G, even if it did, the phone cannot distinguish between 3G or 4G due to the fact that HSPA+ is still 3G hardware on the tower, but provides 4G speeds via software in the base station and the backhaul of the network.
I don't see how you are getting such bad speeds. I live in Kaysville, only 20 minutes from SLC and my average DL speed is usually around 5.0mb/s. The fastest I have gotten over 4g so far is 8.8mb/s.
yentlequible said:
I don't see how you are getting such bad speeds. I live in Kaysville, only 20 minutes from SLC and my average DL speed is usually around 5.0mb/s. The fastest I have gotten over 4g so far is 8.8mb/s.
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If you are lucky enough to have a 3 or 4G tower in your area you will likely have good download speed. My download speed sucks. TMO's network is full of holes.... DEAD zones. Even in large areas like Los Angeles, CA. They have a long way to go before their network will catch up with the others.
DelinQuentisDQ said:
Your data plan will not affect your data speeds in any way.
As for the phone showing 4G and having another 3G device pulling better speeds. The cause is that you are not in a true 4G area. The GS4G does not have an icon for 3G, even if it did, the phone cannot distinguish between 3G or 4G due to the fact that HSPA+ is still 3G hardware on the tower, but provides 4G speeds via software in the base station and the backhaul of the network.
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I'm confused by this due to my dell streak 7 actually showing 3g and 4g at different times.
DelinQuentisDQ said:
Your data plan will not affect your data speeds in any way.
As for the phone showing 4G and having another 3G device pulling better speeds. The cause is that you are not in a true 4G area. The GS4G does not have an icon for 3G, even if it did, the phone cannot distinguish between 3G or 4G due to the fact that HSPA+ is still 3G hardware on the tower, but provides 4G speeds via software in the base station and the backhaul of the network.
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I actually get 3g , 4g, edge, and g.
Sent from my SGH-T959V using XDA Premium App
Bl4ckpheniX said:
I actually get 3g , 4g, edge, and g.
Sent from my SGH-T959V using XDA Premium App
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The GS4G does not even have an icon to represent 3G.
Please, if you can, provide a screenshot.
DelinQuentisDQ said:
The GS4G does not even have an icon to represent 3G.
Please, if you can, provide a screenshot.
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Click to collapse
I will have to do it Monday, cause it only happens when I leave my office building. When I am in my office building I will often go into data roaming through at&t. This may have something to do with why it shows up. But it is there.
If you truly doubt it. Go to the market and download ninja morph. Then use it to make a copy of your framework-res.APK. From there open the COPY that you made. Look in framework-res.apk\res\drawable-hdpi-v4
Do not try and look in the actual phones framework-res.apk. Because it will break a couple things and you will have to re-flash. But if you make the copy it will automatically extract the apk and you can view the files with your computer.
DelinQuentisDQ said:
The GS4G does not even have an icon to represent 3G.
Please, if you can, provide a screenshot.
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Click to collapse
that my friend, you are wrong on.
I get the 3G icon on my elevator everyday before and after work.
4g
I always get 4g in the missouri area and I get 13mbps

just got gx2 having some issues

I just got the phone today me and fiance both got same phone we were told our area had 3g coverage i contacted tmobile support and the tech stated it is not availabe he actually suggested we seek another carrier anyone have any suggestions to getting better quality signal and data...
Since you bought it from Tmob you should ask and get the unlock codes for free and also should be opt out of the early contract termination fee as well because it was not your fault about the coverage area. Don't let them push you around. Stick to your guns that the tmob rep said you would have 3G and yet you do not.
Check with ATT and see if they have better coverage in your area. The G2X can work on ATT networks as well but you would have to do some research on the settings and etc.
Thats my two cents if your gonna leave Tmob and keep the phones.
As for getting better reception or data signal theres pretty much nothing you can do to make it better if the towers aren't there.
fabricatedhero said:
Since you bought it.......
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Agree with all that, maybe you can get the phone as a Standard rate plan, which they don't offer with smart phones. You can then use it wifi all over the place. And when the merger hits, you might get better reception if they can share antenna....though some say the G2x will not work on any 3G ATT signals.
thanks for the responses
Yea ive been searching around seeing if there was a fix or noticable difference in rooted pre gb releases for better sig/data strength and such i even caled tmo when i got home and spoke with tech rep and he suggested that i just return devices and go to a diff network I felt that was a horrible way to represent the company. Didnt even try or make a feeble attempt to troubleshoot just blew it off to ah well you dont get 3g in your area so to bad basically.
fabricatedhero said:
Since you bought it from Tmob you should ask and get the unlock codes for free and also should be opt out of the early contract termination fee as well because it was not your fault about the coverage area. Don't let them push you around. Stick to your guns that the tmob rep said you would have 3G and yet you do not.
Check with ATT and see if they have better coverage in your area. The G2X can work on ATT networks as well but you would have to do some research on the settings and etc.
Thats my two cents if your gonna leave Tmob and keep the phones.
As for getting better reception or data signal theres pretty much nothing you can do to make it better if the towers aren't there.
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Correct me if I'm wrong but I believe the G2X only works on the 1700mhz 3G band. ATT does not use this band so he would be stuck on 2g, which is exactly the problem he's having with tmobs now.
well i should have gone further in to detail
The issue is in the store i was told that i would be in a 3g area once i got home i was only staring at the letter G on the highway i had 2G but at home now even outside I am at G and tech on the phone said i was in 2g area then proceeded to tell me i should look in to another company problem is ive tried verizon which is incredible service horrible support and sprint which had great customer service but horrid service I can travel to mount vernon and data roam.
knickfan5745 said:
Correct me if I'm wrong but I believe the G2X only works on the 1700mhz 3G band. ATT does not use this band so he would be stuck on 2g, which is exactly the problem he's having with tmobs now.
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Hmmm you might be right and i have to retract my statement cuz now ever since the phone was released it showed that it was quad band and had both bands for tmob and ATT for 2g/3g/4g bands and now LG says its not.
Even Tmobs site showed it had that capability. I'm reading into it now. Thanks for the refresh course.
No one suggested WiFi Calling? I use it at work and its awesome. Really cuts down on battery usage too. Plus WiFi Calling is now FREE on Tmobile so why WOULDN'T you want to use it at home or at work?
Beats paying AT&T for a $100 WiFi Extender and having it come out of your bank of minutes.
Plus WiFi Calling works over standard WiFi, so even at McDonalds it will work.
Of course this is under the assumption that there IS some coverage around your home. If there was NO service then I would probably just look elsewhere. If you can at least make calls in your neighborhood and calls, text, and surf the web at home (using WiFi Calling and WiFi) then that isn't so bad. Text messages work on any network grade. The only issue you'd have with a slower network is data. But if there is decent service "around" your house, then WiFi calling works wonders to make sure you are online around your home.
It would actually be kinda cool to reply on a WiFi router for service because at 10pm I could just pull the plug and cells go off. No kids texting at 2am.
fabricatedhero said:
Hmmm you might be right and i have to retract my statement cuz now ever since the phone was released it showed that it was quad band and had both bands for tmob and ATT for 2g/3g/4g bands and now LG says its not.
Even Tmobs site showed it had that capability. I'm reading into it now. Thanks for the refresh course.
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No one really knows but Tmobile is releasing lots of "Quad-band" phones in the event the AT&T merger goes through. They've even stated they ONCE the merger goes through, they will unlock the other frequencies.
So while there is no absolute answer whether our phones are truely quad-band until we crack it open and actually test, it would be odd that it passed FCC, had it listed on the website, and touted as one of the biggest features... only to NOT have no such hardware.
Makes more sense that Tmobile just "locked it up" for now.
mikeew83 said:
Yea ive been searching around seeing if there was a fix or noticable difference in rooted pre gb releases for better sig/data strength and such i even caled tmo when i got home and spoke with tech rep and he suggested that i just return devices and go to a diff network I felt that was a horrible way to represent the company. Didnt even try or make a feeble attempt to troubleshoot just blew it off to ah well you dont get 3g in your area so to bad basically.
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There really isn't much the csr over the phone can do. If you don't have service the person on the phone can't magically teleport a tower into your hood.
They offered you the chance to return the phone and get your money back. How else would you like them to proceed when they can't provide you with service?
Thanks all for the responses
Yea thats what ive been doing just got it set up to wifi in the house honestly out and about not that big an issue as i already have everything i need on the phone at that point unless its a game using data based connectivity which i can deal the phone in itself is just to nice for me to let go of and as for the last post honestly youve waited your breathe and I dont appreciate the rudeness really there is no magic tmo fairy to pop out of my ass and stick a new tower in my back yard gosh there goes that idea. but yea def love the phone testing out root lol i couldnt wait day 1 rooted and working on a good rom/kernel combo in the near future you can look forward to me buildling from aosp soon as this has been something i have been nearing for quite a while now just couldnt find a decent enough phone to dev on so be on the look out for the Triumph Rom coming soon to your neck of the woods.
I was rude? I thought I was just being logical and asked what you would have done if you were the csr.
I'm glad you are at least trying the phone out via wifi, 99% of the people here would have ditched it.
well if i mistook you i apologize
But i def would not recommend someone leave my business for another without prior checking thoroughly to see what other options there may be this guy spent 5 minutes on the phone with me he was in tech support and did no do any literally anything to troubleshoot why i was listed in a 2g area but only getting 1g was my big issue but honestly ill take this over sprint any day i cannot leave the house 5 minutes in any direction without data roaming so just pushed over dark and sin with faux kernel going to set it up and test drive I will be working up some gb roms once official release is out which from the reads i have found is only sometime soon. heres to hoping.

Probably leaving T-Mobile.. any suggestions based on rooting options??

So I'm over T-Mobile and their crappy reception in my area.
I've had work tickets opened for trouble-shooting in my area and nothing..
I've written to corporate and was basically told either deal with it or pay the termination fee.. this 2 days after re-newing. Little did I know that you cant cancel as soon as you renew a contract, unlike when you open a new line (Thanks for NOT telling me that T-Mobile).
Anyhow, I'm probably gonna sell my Sensation, my wife's Galaxy S 4G, and our niece's Vibrant to pay the cancellation fees, and look to go elsewhere.
Verizon & Sprint seem to have the best reception in my area, but I like rooting my phones and I'd like to know, what phones or service have the more options when it comes to rooting??
wait... you are not even getting 2G ? as in EDGE?
you can certainly ROAM for free in the USA, back then when i was living there even when i get no 3G i can still roam just fine in 2G and get reception everywhere where 3G did not reach without additional charges
AllGamer said:
wait... you are not even getting 2G ? as in EDGE?
you can certainly ROAM for free in the USA, back then when i was living there even when i get no 3G i can still roam just fine in 2G and get reception everywhere where 3G did not reach without additional charges
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Well the reception is so choppy that in and around my condo, the reception goes from 4G to Edge, to nothing, to edge, and back n forth - ALL DAY around my place! I literally have to cross the street to receive a picture message!!
I've just had it with all that and the fact that I kinda got duped by the freakin Loyalty dept themselves, I'm over T-Mobile.
AllGamer said:
wait... you are not even getting 2G ? as in EDGE?
you can certainly ROAM for free in the USA, back then when i was living there even when i get no 3G i can still roam just fine in 2G and get reception everywhere where 3G did not reach without additional charges
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Before I moved all I got was gprs sometimes. Most times I had to use wifi calling to make a call or stand by the street to talk. People could get 3 bars of AT&T 3G in my house.
Now I've moved and get full T-Mob coverage, but the 3G speeds are worse than Sprint and Verizon.
We plan to drop them soon, especiallyvafter they changed our rate plan and tried to extend our contract another.year.behind our backs and charged us $50 in minutes overages because their MyAccount app shoes the wrong minute used value on every phone.
Then lied about the rate plan change and told me there was a note on the account saying we were notified. After cussing her out for about 5 minutes I hung up in her face and called back. The next person fixed it probably just tobget me off the phone. I was fuming.
I'm going back to AT&T. They had much better customer service and infnitely better coverage. I don't mind paying more for piece of mind. Also, I want true unlimited mobile to mobile calling. Not T-Mobiles gimp version cause no one else except the people on my plan has them, anyways.
Sent from my SGH-T959 using Tapatalk
I would get a Sgs2 of you can (At&T) or the sprint one. If the big (bad) red is your thing then the Razr seems to be the best from my useage. I work near a red store and Have gone to 2 and tryed both the razr and the 720p HTC and the razr seems more use able to me, but the S2 on AT&T H+ was able to = or beat them in loading web and video. The HTC could not even play 1080p video right and the first one I tryed at the store near me booted up and before I could do anything it went off for good.( I have never seen a phone do that in a store.)
I like AT&T now even if my speeds of 3-5mb is not as good as the 2.5-15mbs of LTE. P.S Yes I did a speed test on cnet and my phone got 3.8 and the HTC got 2.5. I don't think was right, but you never know.
Well in your area it could be complicated would not use Sprint their service is unreliable, so pick your poison, ATT and get bumped off alot from over crowding or Verizon and get over charged and deal with cdma
BTW, I have a friend who owns a percentage in the Arsenal team.....
You could get a booster for your house, TMO offers them, or you can buy a grey market one and THAT will solve alot of your problems.
perroh said:
So I'm over T-Mobile and their crappy reception in my area.
I've had work tickets opened for trouble-shooting in my area and nothing..
I've written to corporate and was basically told either deal with it or pay the termination fee.. this 2 days after re-newing. Little did I know that you cant cancel as soon as you renew a contract, unlike when you open a new line (Thanks for NOT telling me that T-Mobile).
Anyhow, I'm probably gonna sell my Sensation, my wife's Galaxy S 4G, and our niece's Vibrant to pay the cancellation fees, and look to go elsewhere.
Verizon & Sprint seem to have the best reception in my area, but I like rooting my phones and I'd like to know, what phones or service have the more options when it comes to rooting??
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Opinions Sought - Stay With Sprint SERO, or Jump to AT&T MVNO

I've had Sprint SERO for years. I live in the SF Bay Area, and even though the coverage is bad (it ALWAYS drops calls on the Bay Bridge), and the data is slow in most place, it's only $59 per month (with taxes, etc.). Of course, I've always had the hope that it will get better. Those hopes have now been bolstered by the Softbank deal.
Now that I have a Nexus 5 that can be used on multiple carriers, as a test, I got an AT&T Straight Talk SIM ($45 per month) and have been using that for a few days. It's night and day - calls go through and don't drop, data is fast - it's RELIABLE! Although Straight Talk has gotten (deservedly) bad rap for throttling, recently they changed their policy and published a 2.5 GB limit at which point you get throttled. That's enough for me, and, in the rare case that I go over before the end of the month, I can pay the next month's $45 early and get a new 2.5 GB. And, if ST goes bad, there's always AIO or other AT&T MVNOs.
But, I'm reluctant to switch. If Sprint really does get a good LTE network going and I can use unlimited data to watch Netflix without worry, that would be a nice thing. And, once I cancel the SERO plan, there's no going back.
Of course I've hung on for years because I thought Sprint would get better, and it never has. But, with my luck, the month after I cancel my SERO plan Sprint will improve 1000%.
Any thoughts? I can't be the only person going through this.
(I use Google Voice so the (perhaps) temporary change of carrier is not notice by people that call me, except there is no MMS.)
I just dumped Sprint and paid a $140 ETF. It was worth it friend. I did not have the SERO deal, but I now know what it's like to have real phone service. I switched to a Go Phone plan and could not be happier. Living in NYC and being with sprint was BEYOND painful. Each morning, I would try to listen to NPR on my way to work. It would take forever for the stream to get going on LTE and when we would reach a spot in my commute where it had to hand off to 3g, the stream would just die. I would then have to toggle airplane mode until I finally found a usable signal. So yeah, now that I have Go Phone as my provider, even on 3G I can stream my liberal news to my hearts content. Not to mention, that I have LTE almost everywhere I go with actual LTE speeds. Dump those suckers.
AliLaPointe said:
I just dumped Sprint and paid a $140 ETF. It was worth it friend. I did not have the SERO deal, but I now know what it's like to have real phone service. I switched to a Go Phone plan and could not be happier. Living in NYC and being with sprint was BEYOND painful. Each morning, I would try to listen to NPR on my way to work. It would take forever for the stream to get going on LTE and when we would reach a spot in my commute where it had to hand off to 3g, the stream would just die. I would then have to toggle airplane mode until I finally found a usable signal. So yeah, now that I have Go Phone as my provider, even on 3G I can stream my liberal news to my hearts content. Not to mention, that I have LTE almost everywhere I go with actual LTE speeds. Dump those suckers.
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No car radio?
More seriously, how many GB do you have from Gophone - and can you listen to NPR and not burn up all your GB?
Go to s4gru, donate a couple bucks and look at the map for your area.
Maybe read a little and educate yourself on how sprint is improving their network.
After you do that you can make an informed decision based on facts rather then asking for opinions here.
---------- Post added at 09:42 PM ---------- Previous post was at 09:39 PM ----------
AliLaPointe said:
I just dumped Sprint and paid a $140 ETF. It was worth it friend. I did not have the SERO deal, but I now know what it's like to have real phone service. I switched to a Go Phone plan and could not be happier. Living in NYC and being with sprint was BEYOND painful. Each morning, I would try to listen to NPR on my way to work. It would take forever for the stream to get going on LTE and when we would reach a spot in my commute where it had to hand off to 3g, the stream would just die. I would then have to toggle airplane mode until I finally found a usable signal. So yeah, now that I have Go Phone as my provider, even on 3G I can stream my liberal news to my hearts content. Not to mention, that I have LTE almost everywhere I go with actual LTE speeds. Dump those suckers.
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no you can only stream 2.5gb worth assuming you do not use data for anything else.
lafester said:
Go to s4gru, donate a couple bucks and look at the map for your area.
Maybe read a little and educate yourself on how sprint is improving their network.
After you do that you can make an informed decision based on facts rather then asking for opinions here.
Click to expand...
Click to collapse
This may sound stupid, but what exactly is the different between s4gru map and the one from Sprint? That said, I look at the Sprint LTE map before and the current Sprint LTE signal is weak. There are many area in LA county(not city) that even though it show LTE on the map but I only have 3G. And yes Sprint 3G is suck. That said, I'm looking forward to try the Spark(tri-band LTE), which as far as I'm concern, most of the place I'll be around had good WiMax. So if things goes smoothly(meaning I'll have LTE signal like I used to have when I got WiMax), I will be happy to stay w/ Sprint SERO-P. Then again, this is my experience. My term w/ Sprint isn't up yet anyway. So, I will use it and try Spark when I have Nexus 5 until the term is over then decide.
I am in the same boat, no LTE in my town but I am supposed to have LTE at work in Midtown Manhattan. I get an LTE signal on my N5 with Sprint at work but when I do a speedtest I am getting .25Mbps down and like .01 up. I hear Verizon is no better in Midtown and now that they have publicly admitted it, they are not even a consideration. So that leaves ATT or Tmobile, I will not go with Tmo so that leaves ATT. Went to an ATT store on Park Ave close to my office and ran a speedtest on one of their display LG G2s and only got between 1-2mbps down.
So none of the carriers are good for me now in Midtown, but ATT and Verizon would be good at my house, but I am on wifi at my house so coverage at work is more important. I have been waiting and waiting for Sprint and I know their LTE network is going to be great when it finally gets here, but when will that be? How long can you wait and keep paying them for crap service, it is very frustrating.
I agree that you should do some research on S4gru, but that will only take you so far. Sprint was promising a great network back in the Wimax days and that stuff fell apart. They then promised LTE and I have been having spotty coverage for more than a year. I'm really happy after my switch to Go Phone. No issues here. Also, nowhere near to close on my data allotment. I dont use a car radio because, well, I live in NYC and take public transit.
AliLaPointe said:
I agree that you should do some research on S4gru, but that will only take you so far. Sprint was promising a great network back in the Wimax days and that stuff fell apart. They then promised LTE and I have been having spotty coverage for more than a year. I'm really happy after my switch to Go Phone. No issues here. Also, nowhere near to close on my data allotment. I dont use a car radio because, well, I live in NYC and take public transit.
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Maps can only take you so far. For example, the maps show a strong signal (Sprint calls it "Best" voice signal at my house, and calls constantly drop. There are other places on the maps where a strong signal is shown and the calls always drop. The fact that in the entire course of its existence Sprint has not been able to figure out (or hasn't bothered to figure out) how to not drop calls consistently for people driving across the Bay Bridge is amazing. There are places on the map where strong data coverage is shown and the data is so slow as to be unusable.
So, the real thrust of my question was whether Sprint is going to change its spots and have consistent and reliable service, not whether it can show a map which covers a large area but in reality is full of holes.
I'm sure there are a lot of us in this position.
I have this n5 with two SIMs two, AT&T works great just about everywhere I go, Sprint , junk. And now that LTE won't work at all until the 3G/4G towers have been fully completed, more bad news, from bad planning by Sprint.
I like the Google voice integration with Sprint, and my number is not eligible to be ported to Google voice.
It seems that Sprint is always promising a better service is just around the corner. They're doing this again with this 'spark' talk, which really won't do much.
They should their time implementing LTE 1900 Mhz, before they get ahead of themselves and offering LTE 2500 Mhz too, they need to walk before they can run.
I was thinking about using net10's 2 line family plan, over Straight talk, not sure of the different between the two, the same company.
If t-moble had coverage, i'd consider them too.
The S4GRU site will show you the Sprint tower locations, not the coverage.
Edit: One blog post here: http://seth.killey.me/?p=1049
I had sero on sprint and just ditched them for tmobile and could not be happier. I have been hanging on to sero for years waiting for coverage to improve and it has only gotten worse. I finally gave up and have not looked back since.
Sent from my GT-P6210 using Tapatalk

Thinking of leaving sprint, would like some opinions.

I have been with sprint for 8 years now. Just got the M8 for the new spark network that according to sprints coverage map, I was fully covered in. We'll, that's not the case. Been having a lot of problems, mainly if I drop to 3g, I actually have no data and no phone calls and can't send texts. Apparently this is a mass problem that could be a while to fix. I still have ten days to return it and reverse my contract. I would like to know from those of you on Verizon, how the service and speeds generally are. Sprint is so bad that if I'm somewhere I don't know where I'm at and try to pull up a route on maps, it will fail to pull anything up, or search for a route until it says no connection, even with 4 bars. It's hard for me to leave since I've been with them for 8 years, but I'm really getting tired of it. Also I would like some opinions on if I should get the phone through Verizon itself or best buy. Reason I ask is when I bought my original HTC one I went through 3 of them, all for different hardware issues. Each time it was a hassle. Had to go to different stores, call sprint, one store even said I was lying about my LTE not working on the phone and that I don't have LTE in my area, even tho the previous one got LTE.
Varekai said:
I have been with sprint for 8 years now. Just got the M8 for the new spark network that according to sprints coverage map, I was fully covered in. We'll, that's not the case. Been having a lot of problems, mainly if I drop to 3g, I actually have no data and no phone calls and can't send texts. Apparently this is a mass problem that could be a while to fix. I still have ten days to return it and reverse my contract. I would like to know from those of you on Verizon, how the service and speeds generally are. Sprint is so bad that if I'm somewhere I don't know where I'm at and try to pull up a route on maps, it will fail to pull anything up, or search for a route until it says no connection, even with 4 bars. It's hard for me to leave since I've been with them for 8 years, but I'm really getting tired of it. Also I would like some opinions on if I should get the phone through Verizon itself or best buy. Reason I ask is when I bought my original HTC one I went through 3 of them, all for different hardware issues. Each time it was a hassle. Had to go to different stores, call sprint, one store even said I was lying about my LTE not working on the phone and that I don't have LTE in my area, even tho the previous one got LTE.
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Click to collapse
Where are you located?
Spring hill, FL
download open signal or sensorly from the market it should give you a idea of the coverage Verizon or hell even sprint offers in your area before you decide
I was in your exact position a week ago. I had been with Sprint for 12 years and it almost felt like cheating on my wife going into a Verizon store. I am in Austin, TX which has been one of the first markets to get network upgrades. When I first got the EVO LTE it was about 6 months before I saw my first LTE signal and it was at work. The speeds were GREAT....for a few months. Once everyone got an LTE capable phone it was all downhill and speeds went to crap. Anytime I traveled I had the same problem with getting maps to work, like you described. I had to pull into a Starbucks or McDonald's to get WiFi to figure out where I was going. I finally had it last weekend when both my wife (iPhone) and I couldn't get any data to find the nearest oil change place while sitting at an intersection of two major highways on a Sunday morning. We could have hoped for better service with the Spark network but it just seemed liked deja vu all over again.
I went into Verizon store that had the phone I wanted (M8) and they would give my wife $210 on her iPhone 4s trade in along with $100 per line activation. I switched over and even though its only been a week I am amazed. I am getting LTE on Verizon where I couldn't even get 3g on sprint. And the LTE speeds are about 3-5 times better than I got on Sprint. I don't have unlimited data anymore but having an unlimited amount of something that never works is worthless. I'm paying the same amount for a 4 GB plan now BUT IT WORKS! Based in the performance I've seen the past week I just feel stupid for not doing this sooner. All my favorite apps that require data just start working immediately (e.g. steaming music or video). I mistakenly thought there was only a subtle difference between carriers but I was wrong. Just check out rootmetrics.com (HUGE help). You won't be sorry you changed.
TLDR: Sprint sucks. Change carriers. Don't look back. M8 rocks.
Sent from my HTC6525LVW using xda premium
I think we all know by now what carriers can deliver. If anyone is traveling in mostly rural areas Verizon or AT&T is your best option. For overall coverage Verizon wins hands down, but you pay more for it. I live in the city of Atlanta and every carriers has great coverage in the heart of the city. Which makes me want to switch T-Mobile because I would save about $40, but whenever I take a road trip I'm reminded why I pay for Verizon and deal with locked bootloaders, and of course my unlimited data. While I love Verizon, I also love flashing ROMS. Verizon doesn't help us at all in that regard and it's something to consider IMO. Most people don't know you get university discounts on carriers and it's usually 15%, which has me looking at AT&T also knowing I'd be giving up unlimited. [emoji30]
Sent from my HTC6525LVW using Tapatalk
I was in the same boat you are. I am in Western NY and had Sprint for almost 12 years and was relatively happy with the service *for the price* until 4G/LTE was being rolled out by all of the carriers and they left Sprint in the dust (in my area). I've had THREE 4G capable phones in the last 5 years (Evo, Evo 3D, Evo 4G LTE) and didn't see any 4G service in my area until late last year. Just last week I started getting a 4G signal at my house - one bar and DL speeds were around 1 Mbps. Furthermore, I was paying the monthly $10 fee for the 'smartphone experience' and never saw any real ROI.
I went to Verizon yesterday and picked up an M8 on the $60/1GB plan. For me, 1GB is just fine as i'm on WiFi 80% of the time and i'm good at monitoring my data usage. Service-wise I get a full signal at my house and 30Mbps DL speeds. I'm not looking back.
Thanks for the replies. I downloaded the apps and will check them out. Bootloader being locked down was mentioned, does this mean you can't unlock it with HTC Dec unlock to s-off and root? I don't know if I can live without rooting. Also does Verizon give a hard time about exchanging a rooted device? I know people at sprint store have always given me a hard time with it.
Well according to those two apps, sprint actually has better 4g from where I live to where I work.
I was with Sprint for 10 years. I live in Naples Florida. About 2 years ago the big news was all the 4G LTE towers that were going up. When they lit ours up, it was spotty at best. My service was always terrible with Sprint. I had the EVO 4G lte when the service went live, but it wouldn't hold a 4g signal. I was due for an upgrade when the M7 came out, so I got one. Same crap. When Verizon came out with the M7, I decided to give Verizon a try. I think I had the phone for about 10 minutes when I decided to cancel my contract with Sprint and go with Verizon. To this day I still cant get over how much better the service, especially the data is. What good is unlimited data if it hardly works?
I also left Sprint for similar reason. It has all been hope and not much to show in the end. I live is the greater Los Angeles area. When I first switch to Sprint was because their family plans were actually priced well and the discount I was getting made my 2-line family plan with unlimited everything for $110 a month, compare to other carriers.
As to.e went by and policies have changed, being that their data plans are $30, I now only get discount on the data (Verizon does the same). I was barely getting a $3 discount.
Their 4G WiMax was good but spotty. Their 4G LTE now was also ok but spotty. And I really didn't want to hope that their spark will be any better in terms of coverage.
My company gives me a Verizon Android base phone. In which it has work so damn great and that's what it made me switch to Verizon now on my personal line.
Sprint 2 lines - employee discount = $155 a month
Verizon 2 lines - employee discount = $147
I do get 22% discount because of my employer.
Sent from my HTC6525LVW using Tapatalk
I've had Sprint for the past 10 years & finally gave them the boot. Well almost, I'm still stuck with them for another week or so since I'm waiting for my M8 to come in. I went thru best buy and they had to order the phone. My wife & kids are on Verizon now and absolutely love it. On Sprint, we have to use an airave just to make calls in the house. On Verizon, they have full bars on 4g lte. Without the airave, I'm lucky to to have 1 bar. It's the same at my work. In fact, I'm better off setting my phone to roam. I get Verizon 3g because of the PRL I use. On Sprints network, maybe a bar. I've complained numerous times to Sprint, and they don't really care. All they kept saying was that lte is right around the corner. They've been saying that for a few years now. If I'm going to spend this kind of money for 4 smartphones I'd like to be able to use them to their fullest.
I loved Sprint when I first had my original EVO. But the WiMax was virtually nonexistent, and when I bought my first LTE phone it was nonexistent for a year but I still had to pay for it. That was the first major strike, and as of the last year with them the LTE coverage was terrible, and due to that and their crappy 3G I couldn't even stream music the whole way home from work, it would drop out. Sooo, me and the wife decided it was time to go. Contracts up this year, and when the M8 was announced we got new phones that day. I'll never look back. LTE all the time with like two exceptions, and I get about 25 Mbs in downtown St Louis. Plus, we paid about $200-210 per month on Sprint and now we pay about $160-170 on Verizon. Well worth it.
Maps rarely tell the store. Why don't you purchase a new verizon line and try it. Don't port your number just yet. All carriers have a 14 day return policy and a 3 day zero cost guarantee. If you cancel within 3 days you pay nothing, between 3 and 14 you only pay for the partial month service and activation fee. If you go through a 3rd party like Best Buy Mobile, there are no restocking fees either.
This way you can see for yourself how it works. If you decided to keep the carrier, call them up and have them port your old number over the top of the new temporary number.
I'm at Ocala Fl, had Sprint for ten yrs no matter how much I tried to ignore the network,it's just too slow. Any emergency I need like us I g Google maps quick, it just took for ever. I've been in Verizon 3 yrs and love it, I hate that they are more strict with rooting and unlocking but their 4g???? Solid every where I go. I have the Dish Network app that I can watch cable anywhere I go and because of 4G, the quality it's awesome
Sent from my HTC6525LVW using Tapatalk
I left sprint also, their LTE speeds where great at first, now the suck.
From West palm beach, Florida
Varekai said:
I have been with sprint for 8 years now. Just got the M8 for the new spark network that according to sprints coverage map, I was fully covered in. We'll, that's not the case. Been having a lot of problems, mainly if I drop to 3g, I actually have no data and no phone calls and can't send texts. Apparently this is a mass problem that could be a while to fix. I still have ten days to return it and reverse my contract. I would like to know from those of you on Verizon, how the service and speeds generally are. Sprint is so bad that if I'm somewhere I don't know where I'm at and try to pull up a route on maps, it will fail to pull anything up, or search for a route until it says no connection, even with 4 bars. It's hard for me to leave since I've been with them for 8 years, but I'm really getting tired of it. Also I would like some opinions on if I should get the phone through Verizon itself or best buy. Reason I ask is when I bought my original HTC one I went through 3 of them, all for different hardware issues. Each time it was a hassle. Had to go to different stores, call sprint, one store even said I was lying about my LTE not working on the phone and that I don't have LTE in my area, even tho the previous one got LTE.
Click to expand...
Click to collapse
I had the exact same problems as you with my Sprint HTC One M7 and switched to Verizon late last year. It's been a WORLD of difference. I too was sick and tired of hearing Sprint talking about launching 14 different 4G networks and getting charged for them only to never receive the service. Verizon's coverage is so much better, I don't drop any calls anymore and my connection is actually usable. Even when I only have a bar or two of service I can still access the data network which I sometimes couldn't do when I had 4 bars on Sprint. It was also a bit cheaper for me to switch as I had two unlimited my way plans on Sprint costing around $180 a month whereas with Verizon I can have two lines with 4G of data (more than enough considering I was used to always connecting to WiFi because Sprint's network was so bad) for $150/mo.
Seriously, make the switch. Sprint is awful.
P.S. I paid TWO large ETFs to get away from Sprint. That's how bad I wanted to get away from them.
The 3 different times I tried Sprint, in 3 different parts of the country, it was so slow I couldn't stand it.
Both AT&T and Verizon are light years ahead of Sprint, based on my experiences.
LPChris said:
I had the exact same problems as you with my Sprint HTC One M7 and switched to Verizon late last year. It's been a WORLD of difference. I too was sick and tired of hearing Sprint talking about launching 14 different 4G networks and getting charged for them only to never receive the service. Verizon's coverage is so much better, I don't drop any calls anymore and my connection is actually usable. Even when I only have a bar or two of service I can still access the data network which I sometimes couldn't do when I had 4 bars on Sprint. It was also a bit cheaper for me to switch as I had two unlimited my way plans on Sprint costing around $180 a month whereas with Verizon I can have two lines with 4G of data (more than enough considering I was used to always connecting to WiFi because Sprint's network was so bad) for $150/mo.
Seriously, make the switch. Sprint is awful.
P.S. I paid TWO large ETFs to get away from Sprint. That's how bad I wanted to get away from them.
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Click to collapse
I did this morning. Went from .03mb to 223mb on speed test at work. Unfortunately I'm having a problem with the phone locking up. Twice I hit the power button abd screen wouldn't turn on I had to hold power ablnd vol buttons to reboot
Oops, double post

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