[Q] Earphones Right Channel Not Working - Nexus 5 Q&A, Help & Troubleshooting

I've had my Nexus 5 for about 3 months and all of a sudden the right earphone has stopped working. I have tried many other earphones, but all of them fail to work on the right side. However, I find that when I give the plug a push to the left and hold it there, the sound in the right side works again. I am fairly noobish when it comes to these things so please help!

It's possible it's a hardware issue. But it may also be a kernel issue, I had the same problem about three weeks ago, figured it was my earbuds, then I switched to another pair.. And same happened.
Figured both sets were duds, the girlfriend used one of them on her phone and voila worked.
Soon as I switched the kernel, it was fine. I also had the issue if I moved the plug it caught sound briefly which initially lead me to believe it was the ear buds.

radicalisto said:
It's possible it's a hardware issue. But it may also be a kernel issue, I had the same problem about three weeks ago, figured it was my earbuds, then I switched to another pair.. And same happened.
Figured both sets were duds, the girlfriend used one of them on her phone and voila worked.
Soon as I switched the kernel, it was fine. I also had the issue if I moved the plug it caught sound briefly which initially lead me to believe it was the ear buds.
Click to expand...
Click to collapse
I have never changed the kernel though, I'm still running stock. So is it definitely a hardware problem then?

If you haven't changed the kernel then yes, it's a fair chance it'll be a hardware problem.

Related

Internal Speaker Dropping Out

Hi all, hopefully someone might have seen this issue or at least know a way around it.
Basically over the last few days I have noticed that when I am on a call my internal speaker tends to drop out and I hear nothing. It does it constantly, drops out for a second or 2 every 5 - 10 seconds.
If I put the speakerphone on it doesn't drop out at all, so I am thinking it isn't a radio/reception issue.
I have no idea about bluetooth as I don't use it, but I can tell you the wired headset that comes with the phone is fine also.
This problem occurs regardless of which ROM I have installed as I have tested over a few different ROMs.
Any ideas ?
Cheers.
Sounds like an internal hardware problem. I had that speaker go out on a Blackjack 2 and replacing the speaker fixed the problem.
I was thinking the same thing, but obviously I am hoping it isn't. Too lazy to be dealing with hardware issues and sending it away for repairs etc etc.
I have the same problem. I replaced the speaker, I used the phone for 1 day and after that the problem appeared again. I dont know from where the problem is appearing. Maybe some one from here have any idea.
Where did you get hold of a replacement speaker?
speaker problem
I have the same speaker problem. Seems like it happened after I updated to the newest rom. Anyone else notice this?
Same here
I have the same issue. I sent the phone back for repair but they refused due to the rom change.
their OFFICIAL line was that 'due to changing the software on the phone you have used a rom image that has 'OVER POWERED' the speaker and damaged it'.
if you replace the speaker it will happen again.
what you all need to do is clarify which rom was install when the fault occured. Unfortunatley i can't help with that as i have tried several roms since to try and fix the problem hoping it was software.
hope this helps.

3.5mm output requires reboot to work again

Sometimes I get to use my 3.5mm output either with headphones or my stereo and it works fine. Then later in the day it will not output through the jack, only the speakerphone. I have to reboot the phone (soft or hard) to get it working again. I haven't seen a pattern leading up to this.
bump, is anybody else experiencing this?
sounds like a linux bug
email google support
Plus One
I have experienceed this on two occasions as well. I hope it is something that can be easily remedied.
I told HTC about this issue while returning my Nexus One for a faulty power button. I'll report back if they leave me any information on it's return.
I am having this issue as well
i have had the issue, rebooting did not help but it started to work again after a week or 2... lol i don t remember
Update: so I had the phone warrantied for a faulty power button a couple of months ago and when I got the phone back (didn't do an exchange) I had a new IMEI number and the headphone jack worked perfectly, until last week. The headphone jack (3.5mm) stopped working. I have done hard resets and the jack still won't work so I am getting an exchange, arriving today.
New phone works good. Tried the old phone one more time after a hard reset and still nothing.
peliROJO said:
Sometimes I get to use my 3.5mm output either with headphones or my stereo and it works fine. Then later in the day it will not output through the jack, only the speakerphone. I have to reboot the phone (soft or hard) to get it working again. I haven't seen a pattern leading up to this.
Click to expand...
Click to collapse
I had this yesterday - thought I was going crzy.
Couldn't see how to fix this - so I reflashed the rom from my Nandroid backup - and its all working just fine now
Graham
My gf's N1 is doing the exact same thing. She said it started maybe two weeks ago. She has had the phone since July. Has anyone found a resolution for this? She restarts the phone but that obviously can become a nuisance after while.
Do you not read? It's a short thread. "had the phone warrantied" Your girlfriend must be impressed with your resourcefulness.
I had the same problem... except mine was in reverse. My phone thought it was always in headset mode (like a headset was plugged in).
It wouldn't output any sound unless I turned the speaker on. I could remedy the problem by playing a song and playing with the headphone jack, barely making contact with the ports internals until it played through the normal speaker.
This would work until I rebooted, which then it would think the headset is plugged in again. So basically the jack was flaky.
I had some dust under my bottom left screen too, but they did a warranty exchange and the new one is working perfectly.

No phone audio after rooting and new ROM

So I rooted my Skyrocket last week and I screwed something up and since than I've had problems with the audio on the phone part. So I'm running Odin and even after double and triple checking I managed to screw it up by not having Auto Reboot checked. In a panic (and after waiting a long time) I unplugged the phone and powered it down. I booted into Recovery and did a wipe and installed CM 10.1.2 and I swear it worked fine for a week but all of a sudden I started having this weird issue with the phone audio. I'll call a number up and I won't be able to hear anything but I can put it on Speaker and it comes through fine or if I use my Bluetooth Headset it works fine.
I reloaded CM 10.1.2 and still nothing. I tried a nightly, I tried 10.1, I tried Beanstalk, and I now I'm back to stock and no luck on the phone audio. I have no idea what to do. I've tried Google searching and I'm coming up with a bunch of things but not what I'm looking for. I've even found some people having similar problems but they got no answer as well and I'm waiting to hear back from them (I found at least three people reporting the problem over on Cyanogenmod's Skyrocket Forum). I found some reference to it possibly being a Kernel problem. Thoughts?? I'll do some reading up on that tonight.
As a last resort I'm looking into buying a used Skyrocket to replace this one because I'm still 6 or 7 months till I'm eligible for an upgrade. HELP!
Edit, sounds like a hardware problem.
Have you tried to odin back to stock?
jd1639 said:
Edit, sounds like a hardware problem.
Have you tried to odin back to stock?
Click to expand...
Click to collapse
Well I wondered about the hardware problem myself but it was working fine before I flashed everything and was working fine for a while afterwards. But I do have an issue with hardware. A few months ago I ran over the tip of my headphones at work with my chair and broke it off. Without thinking about it I put the tip back and reinserted it back on the phone again. I immediately realized what I had done and when I pulled the headphone jack out the tip remained inside the phone. I'm pretty sure it's caused some odd issues with my phone when trying to play audio using the speaker as sometimes it would play and other times I would hear anything unless I played it through Bluetooth. I took the phone apart thinking I could get to the tip that's inserted in there but it really can't be reached.
With the new phone audio problem I didn't think it was related because it was working fine before and for a little while afterwards. Plus I've seen other people post on the Cyanogenmod Forum about having the same problem so I'm not sure.
So no thoughts on it being a Kernel issue or some other software problem?
jd1639 said:
Edit, sounds like a hardware problem.
Have you tried to odin back to stock?
Click to expand...
Click to collapse
Oh and yes I've tried back to stock with no luck.
dfwjose said:
Oh and yes I've tried back to stock with no luck.
Click to expand...
Click to collapse
Seems like you have your answer then. If the problem persists regardless of which ROM or kernel you're using then logically it would seem that it can't really be software related, right?
Brought to you but time and relative dimensions in space.
dfwjose said:
Well I wondered about the hardware problem myself but it was working fine before I flashed everything and was working fine for a while afterwards. But I do have an issue with hardware. A few months ago I ran over the tip of my headphones at work with my chair and broke it off. Without thinking about it I put the tip back and reinserted it back on the phone again. I immediately realized what I had done and when I pulled the headphone jack out the tip remained inside the phone. I'm pretty sure it's caused some odd issues with my phone when trying to play audio using the speaker as sometimes it would play and other times I would hear anything unless I played it through Bluetooth. I took the phone apart thinking I could get to the tip that's inserted in there but it really can't be reached.
With the new phone audio problem I didn't think it was related because it was working fine before and for a little while afterwards. Plus I've seen other people post on the Cyanogenmod Forum about having the same problem so I'm not sure.
So no thoughts on it being a Kernel issue or some other software problem?
Click to expand...
Click to collapse
You have to get the piece out dude. It's making contact intermittently and killing the audio.
Sent from my HTC One using Tapatalk 4
And just like that I'm up and running again and my phone works. I had given up and was having problems with a CM nightly so I did another wipe and loaded a stockish AT&T ROM that I've installed before and no my phone is working fine. I'm going to leave this thing alone until I pick up a spare phone!!
xcrazydx said:
You have to get the piece out dude. It's making contact intermittently and killing the audio.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
I'm sure it is and that's why I took the phone apart to see if I could get to it. I tried all kinds of things to get that tip out before tearing the phone down and I had no luck. I should have taken some pictures but I've tried tweezers (everything I had was to big or to weak to pull it out) and even glue before resorting to taking the phone apart. Unfortunately with the design it's enclosed all the way around with no way to really get to it. I even thought about replacing it but that piece looks to be soldered on.
In the end, I might just send it back to Samsung and see if they will fix it. Not sure if it's worth it but I never got serious about it because I didn't have a spare smart phone other than my work iPhone.
I shouldn't have spoken so soon. Rebooted the phone and it's locking up now. I give up. I can't find anything that will work. I either have sound with a phone that locks up or have to live with Speakerphone/Bluetooth and be able to reboot.

[Q] nexus 5 jack problem

I bought a nexus 5 like 10 days ago. It was working perfectly fine but recently my earphone jack started giving problem. Whichever earphones i use (and I've tried like 5 different ones) but the right earpiece gives a very faded sound where as left works fine. The phone has not been damaged at all. Can it be a software issue or is it faulty hardware? What should i do?
rohan.10594 said:
I bought a nexus 5 like 10 days ago. It was working perfectly fine but recently my earphone jack started giving problem. Whichever earphones i use (and I've tried like 5 different ones) but the right earpiece gives a very faded sound where as left works fine. The phone has not been damaged at all. Can it be a software issue or is it faulty hardware? What should i do?
Click to expand...
Click to collapse
Faulty hardware. If you bought it new or used from eBay or something, you should be able to return it. If there's no warranty available for it, you can repair it yoursefl. LGs are very modular, and you can pick up the headphone jack module for $7 on eBay. Go to ifixit.com for a teardown tutorial.
rohan.10594 said:
I bought a nexus 5 like 10 days ago. It was working perfectly fine but recently my earphone jack started giving problem. Whichever earphones i use (and I've tried like 5 different ones) but the right earpiece gives a very faded sound where as left works fine. The phone has not been damaged at all. Can it be a software issue or is it faulty hardware? What should i do?
Click to expand...
Click to collapse
It's probably a hardware issue. You might have dropped the phone somewhere or the phone might got damaged while in your pocket by getting in contact with something else which caused pressure on it and the right(clip, in the jack) got damaged. You can go and show it to someone who repair phones and he might help you out with a cheap method(except of doing it yourselve which might creat another problem, but you can always find tutorials and try to do it yourselve which I prefer no to do in this case). Good luck!
If any further help needed or have some other question just go on this thread http://forum.xda-developers.com/showthread.php?t=2911338
Please press the thanks button if you think I helped

Audio Issue Questions?

I'm having a few Issues with audio on my pixel that I'm having a hard time finding answers to.
1. The biggest issue that I'm having the hardest time finding info about is this; when listening to music through my headphones after about 5 seconds there will be a pop, the all the audio on my phone will stop working completely. no, mic, no assistant, no headset, bluetooth, speakerphone, or speaker in general.
2. Often, my pixel will just not detect headphones at all. or detect them, then play no sound.
3 Sometime only the mic stops working. I know this one is common in android in general.
A reboot fixes all these things, but the headphone pop happens every single time. I'm talking with support now and they want me to factory reset the phone, so we'll see what happens after that. My questions are if any of you have found fixes, and if the problems happen on custom ROMs. And Does ROMing void the warranty on this phone?
Did you buy your phone from Verizon or Google? The pop and audio dying compare results of a poorly made headphone plug. Check with another pair of headphones and see if you get the same results unless you already have. If the alignment is slightly off it could be shorting across contacts although I don't understand why would work for a short period of time and then stop.
I had the issue with several pairs of headphones and auxillary cables. I talked with Google support and they had me factory reset the phone, and that seems to have fixed the headphone jack issue. The other issues still persist with the mic and call problems though.
The guy from Google support doesn't seem to be getting it. I told him that I'm still having issues the other stuff, but he keeps asking if I tried other headphones. This is the 5th time he's asked.
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
I'm having an issue from time to time where the phone speaker at the top stops working when taking a call. Only happened twice in 3-4 months. reboot fixed it... ugh..
That's how mine started. Now, o times out of ten I have to restart my phone and pray that my phone likes me that day to make a phone call.
Figured I would pop in here guys. Had a Pixel since launch and have had myriad problems, mic stopped working and couldn't make calls, headphones not being recognized. Factory reset didnt help, safe mode no help, etc. Scoured the net and found on google product forums a possible solution, tried it and so far it has worked.
https://productforums.google.com/forum/#!topic/phone-by-google/4kyIdArEve8
basically go to clock app, find alarms and delete them, then delete data and cache from clock app and reboot. worked a charm for me, try it out.
I'll give this a shot. How long has this been working for you?
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
chadhoard said:
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
Click to expand...
Click to collapse
Occasionally. Typically a reboot fixes it for me.
magicCrazyThing said:
I'll give this a shot. How long has this been working for you?
Click to expand...
Click to collapse
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
CaddymanLNL said:
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
Click to expand...
Click to collapse
I'm just waiting until I get another screen ordered for my MXPE to swap my pixel. If that one has issues too I'll probably just try to get my money back. I love this phone, but that's not an issue I can handle.
magicCrazyThing said:
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
Click to expand...
Click to collapse
I have the exact same issue Are we sure it's a hardware problem?
d3sm0nd said:
I have the exact same issue Are we sure it's a hardware problem?
Click to expand...
Click to collapse
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
magicCrazyThing said:
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
Click to expand...
Click to collapse
Then i'm ****ed because I bought off ebay and I nobody can exchange my phone. I have to send it to Google and wait probably weeks until I get a new one. :crying:

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