My OPO has stopped recognizing the SIM card circa 3 weeks ago, I've tried about a dozen SIM's from different networks, reset the phone, both from software as well as full factory reset/cache wipe to no avail.
The SIM is inserted the correct way. Everything else works (WIFI, bluetooth, camera, etc...).
The software is also up-to-date.
I've tried contacting OPO support but no answer after 3 weeks.
Can suggest some troubleshooting steps that can be done?
Borrow a compatible SIM, try it, to rule out that it's your SIM chip.
reverenddak said:
Borrow a compatible SIM, try it, to rule out that it's your SIM chip.
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I went to two different network shops and we tested about a dozen SIM cards, all working in other phones, also the phone did recognized my SIM for about 1,5 months and then stop doing it.
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Hi guys
my brother bought a brand new galaxy note 10.1 couple a days ago and it worked fine, the day before yesterday he accidently insert a micro sim in the slot..it took his wife quite a while and a hairpin to remove it successfully and then he inserted a normal sim and it worked fine. but yesterday he removed it without turning the device off (tried different one to copy the contacts) and now the device cant read the sim...i tried to factory reset it, code reset and tried new sim but didnt work
can someone please help me
Well some connector must have damaged since its a new note take it to a service center tell them it is not working since day one it will be declared DOA and would be replaced
im done like waht your wife done and i destroy all pin when removing micro sim when i went to service center thay tell me we cant fix it and i go to another small shop i told him this problem and he fix my note ne and working well now he change sim house with him self in 2 hours
first of all thank you all for your quick reply
secondly...i dont think it is a hardware problem since the sim was working perfectly till he removed it accidentally
there is however another point i noticed minutes ago, although there is no sim card the tablet show signal bars beside the "emergency calls only"
thought i mentioned it
Well there is a hardware failiure with the sim module may if you have seen how the sim connect to the connectors in a cell phone u will know that the connectors come out a little while removing the micro sim you must have done some damage what it is we do not either the two connectors have inter connected none the less there is some failiure
samir_a said:
Well there is a hardware failiure with the sim module may if you have seen how the sim connect to the connectors in a cell phone u will know that the connectors come out a little while removing the micro sim you must have done some damage what it is we do not either the two connectors have inter connected none the less there is some failiure
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but the sim worked after the removal of the micro sim for two whole days (calls and data)....it wasnt till the accidental removal that this happened
It appears the problem is that you are not getting the answer you want, however it is the answer.
Sent from my GT-N8000 using xda app-developers app
Only three choices .
One try a new sim
Two factory reset .
Three a service centre .
As number three may be damage not warranty i would try one and two first .
jje
Have you tried another sim card?
If it didn't work your solution is as already told a service center.
Am having the same problem and i didnt hamper the hardware.
it happened after i updated
I got my htc mini a few days ago. worked fine, and then it started to have no signal but data worked. so i got i new sim card from my carrier and all worked for a day.then the same thing happend. and the first sim card was micro sim card and the second was a nano simcard with adapter to micro sim.
I have trayd to put my phone back to factory settings, searched manually for network, trayd to remove and install the sim countless times with no luck. the sim card is trayd in another phone and it dosen't work there neither. and the phone is not rooted or anything like that
So i was wondring if it can be the phone that destroys the sim cards or maby i am unlucky with sim card?
Two months ago my Nexus 5 would start randomly losing signal or say that there was no sim card inserted. After a few reboots it would recognize the sim and let me use it normally, but when the device gets turned off and turned back on again there would be no signal.
More recently my Nexus 5 just says no sim card inserted but when reinserted it gets detected with no signal. Is there anyway i can fix this issue as i got signal yesterday but sadly restarted my phone because of a graphical issue and i lost the signal again. I have also done a factor reset and re-flashed android. Any help would be useful!
(Yes i have tried other sims and same problems)
Current Network: iD
Other Networks Tried: O2,Orange,T-Mobile.
Since the phone behaves the same way with different SIM cards, it could be a hardware failure with the SIM card reader.
audit13 said:
Since the phone behaves the same way with different SIM cards, it could be a hardware failure with the SIM card reader.
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But sometimes it will detect the sim and give me a signal and if i restart the phone it will not detect it again. If it was something wrong with the sim reader wouldn't it just not work at all?
Not necessarily because it should always detect the presence of a SIM card, active or not.
Most likely, there's a bad solder joint somewhere, it would work after a few restarts because the metal would expand as the phone heated up and make contact again. You could try to bake the logic board, might fix it. But, realistically, it's a long shot.
Sent from my Nexus 5 using Tapatalk
Hey there, everyone.
I've had my Z5 for over a year now, it's been running completely fine and have been happy with the phone. However last Wednesday my SIM card doesn't seem to work anymore. Let me rephrase that, the Z5 no longer reads the sim card. I have tested the SIM on two other phones ( one Locked to O2 and one Unlocked) and the SIM does work on both.
I've tried many things such as :
Searching Google + XDA, however the threads seem to be 2-3 years old.
Hard resetting the phone
Taking the SIM card out and gently cleaning it
Upgraded phone to 32.2.A.5.11
Downgraded the phone to 32.1.A.1.163
Tried to turn the Radio ON in the *#*#4636#*#* , didn't do anything, won't turn ON.
doing a factory reset did not work.
I am beginning to think the SIM card slot inside the phone is somehow damaged or moved position.
Any ideas? I'm stuck.
Guess it's an hardware problem, if so, you're screwed but if you have a warranty (seller or Sony) try to use it, I can't help you further sorry mate
HI,
I bought my son A53 in best buy in the United States
my phone version is SM-A536U1/DS I was told the phone is unlocked
I am in Israel now and everything was fine for 5 months and I had no problems
but in the last week the phone cant find my SIM card and I get a message saying
Insert SIM Card and my phone cant find the SIM
What Can I do to fix this Problem?
well either there is hardware fault or maybe the sim cannot be read.
i suggest try cleaning the sim first with a soft sponge or q-tip. If the problem persists try blowing compressed air in the sim slot. If that doesnt work either try your sim in some other working phone. If it works then your phone is faulty.