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Hi,
I recently dropped my i9023 and smashed the glass.
Bought a new screen with digitizer from global direct parts (www globaldirectparts com/Samsung-GT-I9023-LCD-and-Digitizer-Assembly-p/smsng6102150.htm)
Having put the new screen in it boots up fine and displays perfectly but the touch screen is not working at all and I can't do anything. If I put my smashed screen back in touch input works fine.
I've flashed back to stock I9023XXKB3 and I9023XXKB1 firmware, but nothing seems to help.
The ribbon to the screen doesn't appear to be damaged and because global direct parts had a minimum purchase of 2 I have 2 new ones and they are both unresponsive.
Anyone have any ideas?
My first idea would be to have the manufacturer fix it.
Sorry you are having trouble getting the touch screen to respond. I too have cracked my screen and would be very interested in your strip down and replacement steps as I am going to be doing the same. If you get time, could you write down your steps. There is a pretty good teardown at
http://www.ifixit.com/Teardown/Nexus-S-Teardown/4365/1
but I am not confident of the last bit of using a heat gun to separate the screen from the frame. Did yours come off easy ?
Yes I could have sent it to an authorized repairer but I would of been without the phone for a a while and it would cost twice as much. Plus I like pulling things apart.
markread544 - I pretty much followed the ifixit guide. however when pulling out the motherboard make sure the front and rear cameras and speaker are loose as well otherwise it wont come out.
I didn't use a heat gun, I just applied pressure until it started to lift, it would of definitely been easier if it had been warmed up but I didn't want to use a heat gun either. You would want to use an adjustable heat one on low if you did, I think a hair dryer would work as well.
I pulled mine a bit further apart then they did, the grey part in the attached pic comes off as well which makes it easier to get the screen out of the front bezel which it is also glued to.
Phone is back together at the moment with the cracked screen but I'll take some photos if I pull it apart again.
same problem here.
i bought an lcd on ebay for i9023 (slcd)
display OK , but no tactil response.
i had MP the OP but still no answer.
if you have any suggestion
thanks
how much for the screen? seems that 9023 is cheaper than 9020
80 euros for the less expensive , about 120-150 for the others
I ended up returning the screens from global direct parts and after about a month they gave me a refund.
After being quoted AU $250to get the screen replaced by an authorized repairer I decided to try again and bought a replacement screen on eBay from a seller called stream_beautiful for $86.
Got it today, installed and it works perfectly. No idea why the original screens from global direct didn't work.
I'm sorry to bump such an old thread, but I was wondering if there was any more information on this issue... I ordered an i9023 screen to repair a friend's phone about 2 months ago and had the same issue as the OP with it; touch input didn't work. I then contacted the seller (forceviewer on aliexpress) and he told me he'd replace it. After sending it back I then had to contact him again and send him pictures of the back of the old screen (with which touch input still works) because according to him there are 2 versions. Now I received the second screen a week ago and lo and behold, it exhibited the same problems. I noticed a number on the back of the screen is different, and the atmel IC (which I assume handles the digitizer input) has a different number on it too, however the seller has now adopted the position that it is definitely the correct display (quote: "If the pictures is right
The item will be right
I just send you the one same with your picturs
There are only two version.
Thanks")
Can anyone shed some light on what causes this? I know the guy's company tests their displays before sending them out, so that's probably not the problem, and receiving 2 faulty units in a row would be a bit weird, so I guess there's actually multiple versions (with a different digitizer controller IC?) which aren't compatible with each other... How do I make sure I'm getting the right one for my friend's phone? And, optionally, how would I go about convincing the seller to take this one back too and send me one that really works?
I'm having exactly the same issue...two replacement screens and touch input non responsive, re-install original and hey presto no problem...what I have noticed is that the part number on what I assume is the digitizer is different...
original -> KJ00423-101228-P00-7F-1
replacement -> KJ00423-101228-P00-5F-1
Yeah, my replacement says 6F-1 at the end, I can't check the original right now because my friend has his phone, but I'm willing to bet it doesn't say the same. Maybe I can make my case with this with the vendor, I'd really hate to have to buy another one of these displays for nothing
Guys,
It's the third SLCD screen that one of my fried is replacing to my I9023 Nexus S, and none of them is working. Yesterday he told me that when he bough the third one, the seller told him to "reprogram" the phone, because the drivers for new SLCD will be installed only then.
To be honest I didn't quite understood him, so, I though that the seller means to flash with a ROM. I did that, I installed CyanogenMod 9, everything went fine, but the touch still not working .
Does anyone knows how the phone could be completely wiped. Meaning everything what is in it to be reinstalled from the beginning....
I don't know what else to do, besides to buy a new phone
Hi All,
Just want to ask if anyone came to the solution yet ...?
Cheers,
no touch
Hello
i have the same problem:
1. The display works
2. But no touch reaction
i had bought a new screen for my I 9023 .
thanks for solutions
Yep, I have the same problem.
Original: KJ00423-101216-P00-1F-1
Replacement: (Not responding to touch): KJ00423-110207-P00-1F1
eBay Seller: mike410512
Bump - anyone sort this issue out?
I know this is an old thread, but since I have a shattered SLCD screen and i'm willing to replace it, i'd like to know what to do in case there's no touch response...
To get touch input again
Hi all,
I have smashed my phone screen twice on my S3 i9300. The first time I had the issue with the touch screen not detecting input but displaying correctly, I had taken it to an authorised repair centre and initially they did not know what was wrong.
There is only one way to "fix" this situation. You must remove the custom recovery and then reflash your phone with the stock samsung rom. Flashing the stock rom with stock recovery should pose no problem as it will be "official" and thus not blocked by stock recovery.
After reflashing, you must do a factory wipe + data reset. This is where you change your screen, making sure not to boot the phone for "the first time". If it does not work, repeat the reflash + factory wipe and try again.
The samsung rom will register the new hardware profile, and touch input will work. Why it works this way is beyond me, but taking these steps when changing the screen on a custom rom will ensure that the touch input works. Perhaps custom roms "borrow" drivers left over from stock rom? I don't know.
You can back up your current rom and restore after messing around with the samsung stock rom and you have gotten your touch screen working properly.
I have tried a whole heap of different "solutions" with this problem and this is the only one that works, and if you are taking it to a repair centre, make them aware that you have a custom rom installed.
Change screen
sinphild said:
Hi all,
I have smashed my phone screen twice on my S3 i9300. The first time I had the issue with the touch screen not detecting input but displaying correctly, I had taken it to an authorised repair centre and initially they did not know what was wrong.
There is only one way to "fix" this situation. You must remove the custom recovery and then reflash your phone with the stock samsung rom. Flashing the stock rom with stock recovery should pose no problem as it will be "official" and thus not blocked by stock recovery.
After reflashing, you must do a factory wipe + data reset. This is where you change your screen, making sure not to boot the phone for "the first time". If it does not work, repeat the reflash + factory wipe and try again.
The samsung rom will register the new hardware profile, and touch input will work. Why it works this way is beyond me, but taking these steps when changing the screen on a custom rom will ensure that the touch input works. Perhaps custom roms "borrow" drivers left over from stock rom? I don't know.
You can back up your current rom and restore after messing around with the samsung stock rom and you have gotten your touch screen working properly.
I have tried a whole heap of different "solutions" with this problem and this is the only one that works, and if you are taking it to a repair centre, make them aware that you have a custom rom installed.
Click to expand...
Click to collapse
Did anybody else use this way?
spanusorin2005 said:
Did anybody else use this way?
Click to expand...
Click to collapse
UP ..
i'm going to buy a screen + digitizer and i would have some advice about this, what code should i look ??? there are only two kind of screen or more ? what should i ask to the seller ???
I had a faulty digitizer/lcd display and replaced both yesterday. When I first booted up the phone, I was disappointed because I couldn't even unlock the phone. After a few swipes, it unlocked and I checked if my touch screen problems went away. It looked like they did, but every time I tried to unlock my phone, it would still take multiple tries for it to recognize my touch. Very annoying, especially if I get a call. By the time I would get it to recognize my touch the caller would be sent to voicemail, so I tried different lock types but they all had the same problem. The simple solution was to disable the lock screen altogether, but I didn't want my screen to accidentally keep turning on while it's in my pocket so I tried a different rom after backing up. After multiple attempts to install a different rom, I had to use the TMOUS RUU and get back to stock 4.0.3. I'm still having the same problem. I'm pretty sure it's nothing having to do with the digitizer/lcd since they are both brand new and all parts of the screen are responsive once I get past the unlock screen. Anyone else have this problem, and any solutions besides disabling the unlock screen?
where did u get the digitizer/lcd from i had that issue to when i bought a cheap digitiezer with lcd screen from ebay it was low quality.So i ended with buying another one and it worked with that one without issues did u check all connections ? that might be a problem or do u got a screen protector on it i heard about a lot of problems with them too
I don't wan't to discourage you, but when you change displays it's never the same as the original. You've didn't note, if you bought an original HTC Sensation display, but I doubt that it is. Anyway, the problem should be with the micro flat cable connection. I've had the same problem replacing my screen on Samsung Galaxy Ace. You should give it to someone that can try and connect the flat again, but really, don't get your hopes up.
dennis8 said:
where did u get the digitizer/lcd from i had that issue to when i bought a cheap digitiezer with lcd screen from ebay it was low quality.So i ended with buying another one and it worked with that one without issues did u check all connections ? that might be a problem or do u got a screen protector on it i heard about a lot of problems with them too
Click to expand...
Click to collapse
I got it from ebay, it's the one with the HTC logo in the middle and no T-Mobile logo, supposedly brand new and never used except to test if it works. I'll try re-installing it and see if that fixes it.
hey
here try this that might help
just found it and thought about that i answered u yesterday if thatll work i could saved my money hahahahaha might help u to save ur money
http://forum.xda-developers.com/showthread.php?t=1360638
Hi guys, I m new here. Recently, I dropped my phone and it was okay for the day...However, the next day, the screen has a little problem.
The sensitivity is cool, still the same. No crack whatsoever.
However, the screen sometimes become blurred/double image (as shown below) or completely went black.
With "luck", the screen would turn on. If not, it will stay black for most of the time.
I called the service center and was told that my phone was no longer under warranty. Thus, the repairing fee would be quite hefty according to the operator.
Guys, if I may ask, what's the problem with this? How can I solve this and how much would it costs? Would a factory reset be useful under such circumstances?
Thanks in advance.
I don't think a factory reset is going to do any good, it looks to me like a hardware fault. You can try replacing the display yourself, there are guides on YouTube. There are three different types of screens that went into this phone so you need to make sure you get the right one, I believe they're differentiated by colour coding on the connecting flat cable (you might want to check this). You'll need to disassemble the device to identify it. You'll want to get the screen + digitizer as separating the two without breaking either is almost impossible. From memory I think you can pick them up for under $100.
Sent from my Evita
timmaaa said:
I don't think a factory reset is going to do any good, it looks to me like a hardware fault. You can try replacing the display yourself, there are guides on YouTube. There are three different types of screens that went into this phone so you need to make sure you get the right one, I believe they're differentiated by colour coding on the connecting flat cable (you might want to check this). You'll need to disassemble the device to identify it. You'll want to get the screen + digitizer as separating the two without breaking either is almost impossible. From memory I think you can pick them up for under $100.
Sent from my Evita
Click to expand...
Click to collapse
Too bad I have no idea how to fix it myself. The service center is charging me roughly $250-300 (after conversion of my currency)
Thanks tima. Do you happen to know what kind of screen i should get? I heard some screen leaves gap at the top of the phone.
As long as you match the screen to the one I'm your device it should be ok.
Sent from my Evita
When I turn my phone on after a full charge, it shows a solid red light in the LED display and I cannot see anything on the screen? What does this mean and how can I fix this? I am attempting to replace the screen/digitizer on my HTC One X, and I am positive I have connected this display correctly
Are you sure you got the correct screen? There are three different models for this phone and you must ensure you install the right one. Also, did you sync the screen?
Sent from my Evita
Well I purchased the screen off of Ebay and it states "Original OEM Assembly Full LCD Display Screen Touch Digitizer HTC One X OneX". The screen looks to be the right one upon comparison between my old one and new one. I have a telus HTC One X, which is the same as the AT&T version, I am not sure about how to find the version of the screen. I thought that they would just be compatible, otherwise I will be getting a refund. So how can you tell if the screen is the correct one?
Also I am unfamiliar with how to sync the screen. I am following a youtube video which shows you how to test the display by connecting the display. http://www.youtube.com/watch?v=OIeO0DueMcg
You can tell if the screen is the right one by the flex cable connected to it. If it is the same as the old flex cable and the same colour then you have the right screen. To sync the screen you need to remove the old screen and install the new screen while the phone is powered on.
Sent from my Evita
Ok, the cables are the same colour and everything so I think it should be fine. I disconnected the battery and the reconnected it, turned on the phone with the old damaged screen in. It started up and flashed green once briefly (this is normal), and then the LED light went solid red.
I then took the old screen out, and plugged the new one in and still had no activity.
BTW I really appreciate your help. I will definitely do my best to explain what is happening, I can even post pictures or video if necessary.
It's possible you've damaged something during the installation process. It's a bit hard to say. To be honest I'm not much more help other than what I've already posted here, that's about the extent of my knowledge when it comes to replacing the display.
Sent from my Evita
Thats ok, your input was still valuable. I think it might be a battery issue. I don't see anything immediately noticeable that I could have damaged, I was quite careful during the whole process. I bought a new battery for $10 and I will try putting that in when I get it. Before I had charged my old battery fully it was flashing red, which I read meant it was on low battery. So I charged it, and now its solid red even when the charger is not connected. I am not sure what this exactly means but hopefully if people like yourself keep posting suggestions I might just figure this out!
Hi there, i'm French and i bought a motorola photon Q on January 2015. Today, the phone goes into the screen blacklight issue...i ask your help because i don't know what i have to do...a priori it's a well known issue on photon but i didn't success to find a solution...
The phone's screen is black but the phone is in fonction, i can take pictures or receive SMS...just the screen doesn't display anything... i tried to maintain power+vol down buttons but when i reboot i don't have the motorola logo, as instead the screen display a cloud of dots white, black, red during few seconds and turn on black screen again...i can't have the motorola red logo, i don't know what to do...if i have to replace the LCD or not ? re install a ROM by PC or not...the phone is out of order ? that's the flex cable issue ? i don't want to buy a flex cable or a LCD if the problem doesn't come from that...i'm block and i hope you can help me...
Thanks in advance
Did you lose LCD or backlight? I don't know if only backlight could be broken.
If your LCD is completely black and nothing at all, I suspect your flex cable is gone, which is a fairly common problem of this device.
btw, Did you buy a new one? it mostly takes +2 years before you see any problem there, though.
Thanks for the answer,
i lost the LCD, it's completely black...nothing...
i unmounted the phone, check for the plug and i noted that the flex black cable is damaged, the surface becoming bright grey with friction of the keyboard open/close mouvements... Maybe a short-circuit have also damaged the LCD...i'm wondering... i don't know what i have to order... simply the flex cable ? or flex cable + LCD ? i don't want to buy some pieces if they are useless or the phone still goes out of order with...
I used to use all the time, it's my computer, my phone, my organizer... it's maybe the reason that the phone went out of order quickly.
Where can i buy this flex cable for reasonable price in Europe ? with sending and custom fees that cost more than 50€, it's very expensive for an eleven mounths cable lifetime :/
I have to remind you that replacing a flex cable is not easy, unless you are comfortable at these things.
Why don't you get a decent used one from ebay or something? replacing the mainboard will be a lot easier than taking your screen apart.
palmwangja said:
I have to remind you that replacing a flex cable is not easy, unless you are comfortable at these things.
Why don't you get a decent used one from ebay or something? replacing the mainboard will be a lot easier than taking your screen apart.
Click to expand...
Click to collapse
I think i can, i've already repaired hundred times my old droid 2...
i can't buy an other cause it's too expensive...this one already cost me a kidney with sending and custom fees... furthermore in Europe nobody sell this phone... i must replace the flex cable, it's less expansive :s and even like that i think it's too expensive...50€ for a cable it's a power abuse...
Do you know a website that sell spare pieces in Europe ? maybe it will be less expensive to buy it directly here
thanks a lot