Hi my SGS III apparently had a sudden death issue. The phone turned off out of nowhere and has not turned on. I have tried another charged battery to see if the battery was the issue but it did not work. I also notice that when I attempt to charge the phone it doesn't respond in any way (lights, vibration, led, or screen). However my phone does begin to heat up within about a minute of me connecting the charger.
Some one mentioned that my charging habits caused this. I leave the phone charging all night while I sleep. I did not know if this caused it, but someone told me its a bad habit to have.
Anyways my real question is: If I activate a new phone on verizon can I still at some future point turn on my phone (if I get it repaired) and recover my data from it? In other words if data recovery was a possibility, would me activating a new phone with the same number as this phone prevent me from recovering data from my phone (pictures, documents)?
I am not sure how phone activation affects a phone. Also sorry as English is not my first language.
universem2 said:
Hi my SGS III apparently had a sudden death issue. The phone turned off out of nowhere and has not turned on. I have tried another charged battery to see if the battery was the issue but it did not work. I also notice that when I attempt to charge the phone it doesn't respond in any way (lights, vibration, led, or screen). However my phone does begin to heat up within about a minute of me connecting the charger.
Some one mentioned that my charging habits caused this. I leave the phone charging all night while I sleep. I did not know if this caused it, but someone told me its a bad habit to have.
Anyways my real question is: If I activate a new phone on verizon can I still at some future point turn on my phone (if I get it repaired) and recover my data from it? In other words if data recovery was a possibility, would me activating a new phone with the same number as this phone prevent me from recovering data from my phone (pictures, documents)?
I am not sure how phone activation affects a phone. Also sorry as English is not my first language.
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No, this would not cause any issues with data recovery.
Related
Hey all,
My wife and I both have Nexus S phones bought together sometime in Jan. Both phones are running stock Android 2.3.2, no rooting or anything done yet.
Right now her phone is behaving weirdly, while mine is perfectly normal. I suspect that her battery is messed up somehow, but I can't figure out what to do.
For the last day or so, when her phone hits <15% battery, the low battery warning pop-up appears.. and just keeps reappearing. No matter how many times the pop-up is acknowledged, the pop-up just does *not* go away until we connect the phone to a charger. Sort of an aggressive warning
This means that the phone won't let itself be put to sleep, keep the screen turned off or anything -- unless we connect the phone to a charger. I feel as though the battery is charging slowly, but I can't be sure.
Another weird thing we're just noticing is that when we lock the phone by pressing the power button, the screen goes off and comes back on immediately. We have to press the power button a second time for it to actually switch off the display. This behavior goes away if the phone is connected to the charger. My phone does not show this behaviour - display goes off the moment I press the power button, regardless of charging status.
Any thoughts?
Alternatively, could anyone point me to how to recalibrate the battery on the Nexus S? We removed the battery and put it back in (which is basically a soft reset apparently) and now it seems as though the battery has lost calibration or something. Have not done a hard reset yet -- should I go ahead and try that too?
Thoughts/help much appreciated. This is very worrisome!
satishev said:
Another weird thing we're just noticing is that when we lock the phone by pressing the power button, the screen goes off and comes back on immediately. We have to press the power button a second time for it to actually switch off the display.
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Sounds like it has a glitch in the software. Try wiping everything. Go into settings, unmount the USB memory, erase the USB memory, then do a factory reset. That will reload the firmware back into active memory for the phone and wipe anything out of the USB memory that might be causing this issue. I usually do a factory reset with a new phone after I play with it for a while anyway, and it doesn't hurt the phone at all. You simply lose your texts, contacts, photos, etc. Just copy or backup anything you need to keep and wipe it clean.
If that doesn't fix it, then you need to get it replaced.
Alternatively, could anyone point me to how to recalibrate the battery on the Nexus S?
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Click to collapse
Once you do a factory reset, turn off the phone and fully charge it using the supplied AC charger (don't use the computer port to charge), unplug it and wait a minute then re-connect the charger again for another hour, unplug it, turn on the phone and start using it.
Let us know if the reset fixes the issue.
I was hoping to get away without a factory reset, but I guess we have no choice. Will give it a shot later today, and let you know how it goes. Thanks.
satishev said:
I was hoping to get away without a factory reset, but I guess we have no choice. Will give it a shot later today, and let you know how it goes. Thanks.
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Well a factory reset is a lot easier and faster than a return/exchange and accomplishes the same thing.
A new symptom has just surfaced -- right now, when my wife tries to lock the phone, it locks the screen but won't switch off the display. No matter how many times the phone is restarted, or the lock button is pressed, the display never actually goes off (timeout has been varied from 15 secs to 1 minute, to no avail). Phone was completely charged as of today morning, so its not popping any low battery warnings.. just not switching off display.
It definitely seems like a battery/software glitch of some kind. We've not done the factory reset yet (she's at work, and this just started happening). Just thought I'd keep the thread updated.
I went ahead and factory reset the phone, as well as manually installed the 2.3.3 update. Figured between the system reset and the update, something should get fixed
Restoring settings was relatively painless (love how everything just gets set up the way it was due to backing up everything with Google). We have the phone charging now (overnight), will update again tomorrow morning once its full charged and my wife is using it as normal.
Fixed?
Hey @satishev
I have the exact same problem, did yours get fixed?
thanks
Hey crobbie, sorry I forgot to update the thread.
After factory reset and update to 2.3.3, the phone has been working normally (so far). All issues related to battery/display are gone! Looks like it was some kind of software glitch that was causing it to read battery state incorrectly (Another symptom I had noticed was that on alarm/dock mode it would keep flashing a charging icon, despite no charger being connected). Initially after reset, the battery usage was acting wonky, but that worked itself out and everything is showing what I expect.
If interested, a blog post summarizing process/ZIPs for all updates to date can be found here.
Thanks, bfksc for all your help
Heya! Im new on this site, but i got it recommended by a friend of mine. I have this mindbreaking problem. The thing is, a couple of nights ago, i came home from this party, and i was, very tired. To this party, i had brought my old phone instead of my brand new Desire S, so that no damage would be inflicted. So i removed the battery, to put my sim card in, while it was charging. The charging light was green tho' (dont know if that makes any difference). Now, the next morning, my phone went crazy, saying the sim card was full. And the phone was just generally really slow, not really responding and stuff. I restarted it, and then it said it had recovered from a system breakdown. Now my phone seems normal, but it brings me in such pain, not knowing wether my phone works as it should, or not. I could possibly know this since i only had my Desire S one day before the incident.
What to do?
Could anyone help me?
BTW i would've lovede og someone answered
willi0201 said:
BTW i would've lovede og someone answered
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The green light indicated that the battery was charged to 100% so therefore didn't need further charging.
The error message that you received comes as a result of you removing the battery while the phone was party operational, in deep sleep mode. You need to disable the fast boot option (within Settings->power->Fast boot) in order to fully power it off.
I can't explain the phone slow behavior but unless the same thing has happened again since, I don't believe that this is anything to worry about.
I don't really understand the SIM card full comment, has the limit of SIM card contacts possibly been reached? Check the number of ocntacts that are stored on the SIM. Although with a phone like this contacts should ideally be stored in the cloud ie, Google/Facebook etc and not directly on the SIM, so I'd suggest moving them.
So, I'd do nothing and see what happens if anything again.
However if it continues, a factory reset would be my next move.
Sent from my HTC Desire S using XDA Premium App
Hi,
My girlfriend has Desire S, from today's morning, when I call her or she calls me, she cannot hear anything, and neither do I, its completely dead, no answer... She said, that she cannot even hear an ringing, when my phone is ringing, so thats weird, and looks completely gone.
Today morning, when I took my phone(SGSII) off charger, it was dead and not turning on, for some reason, so I had to pull battery out and back, and then my SGSII started working again.
Thinking of this, I am afraid, that the speaker and microphone on her phone got permanently damaged by some overcharge during the night while it was on charger, since my phone got some issues at the morning too...
Any ideas? Her phone is nonrooted and in warranty, so we'll get that exchanged within warranty, if this proves to be the cause, but I am not really certain of it, would anyone here have similar experience?
Zheiko said:
Hi,
My girlfriend has Desire S, from today's morning, when I call her or she calls me, she cannot hear anything, and neither do I, its completely dead, no answer... She said, that she cannot even hear an ringing, when my phone is ringing, so thats weird, and looks completely gone.
Today morning, when I took my phone(SGSII) off charger, it was dead and not turning on, for some reason, so I had to pull battery out and back, and then my SGSII started working again.
Thinking of this, I am afraid, that the speaker and microphone on her phone got permanently damaged by some overcharge during the night while it was on charger, since my phone got some issues at the morning too...
Any ideas? Her phone is nonrooted and in warranty, so we'll get that exchanged within warranty, if this proves to be the cause, but I am not really certain of it, would anyone here have similar experience?
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Have you tried a normal restart of your wife's phone (the Desire S) to see if the problem still persists?
Not that I can see it would help, but the next step would be to perform a full factory reset before testing again and then if no joy, returning the device under warranty for service with what sounds like a hardware problem.
Leaving these devices on charge all night is not ideal as it's a waste of electricity and risks over heating the device, you should only need a few hours to full charge the device.
Care should be taken not to remove the battery while the Desire S is running, unless you ultimately have to (ensure that Settings->Power->Fast Boot =OFF)
ben_pyett said:
Have you tried a normal restart of your wife's phone (the Desire S) to see if the problem still persists?
Not that I can see it would help, but the next step would be to perform a full factory reset before testing again and then if no joy, returning the device under warranty for service with what sounds like a hardware problem.
Leaving these devices on charge all night is not ideal as it's a waste of electricity and risks over heating the device, you should only need a few hours to full charge the device.
Care should be taken not to remove the battery while the Desire S is running, unless you ultimately have to (ensure that Settings->Power->Fast Boot =OFF)
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Well, we are at work atm, so I was trying to guide her turning off the phone via SMS, she said she have done it. after arival home, I'll take a closer look on the phone, trying to remove battery completely and checking the FW status. I'll do factory reset using hboot, and check for updates... hopefuly this might help... If not, I'll probably be forced giving her my old Desire to play with till she gets back her beauty
Zheiko said:
Well, we are at work atm, so I was trying to guide her turning off the phone via SMS, she said she have done it. after arival home, I'll take a closer look on the phone, trying to remove battery completely and checking the FW status. I'll do factory reset using hboot, and check for updates... hopefuly this might help... If not, I'll probably be forced giving her my old Desire to play with till she gets back her beauty
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Click to collapse
(sorry to repeat)
Although, before you power down the Desire S do ensure that Settings->Power->Fast Boot =OFF
Hi everyone,
I have several problems with my AT&T 8X. First, the screen keeps on cycling through the brightness level non stop, so its constantly changing the brightness. I've tried to turn off the auto-brightness but that doesnt seem to help and this only happen after the phone booted up and I touch the screen so Im thinking it's a software issue. ANother one is that when the phone is one, the computer wont recognize the phone and it won't charge, both AC and PC charging. To charge the phone I would have to power it off and plug it in. It wouldn;t have been so bad if it wasnt for the fact that whenever the phone is power on again, there's a high chance that it will boot loop and I'll have to do a hard reset to fix it. All of these looks to be software problem to me. Hard reset doesnt seem to fix them though, does anyone has any idea?
super114 said:
Hi everyone,
I have several problems with my AT&T 8X. First, the screen keeps on cycling through the brightness level non stop, so its constantly changing the brightness. I've tried to turn off the auto-brightness but that doesnt seem to help and this only happen after the phone booted up and I touch the screen so Im thinking it's a software issue. ANother one is that when the phone is one, the computer wont recognize the phone and it won't charge, both AC and PC charging. To charge the phone I would have to power it off and plug it in. It wouldn;t have been so bad if it wasnt for the fact that whenever the phone is power on again, there's a high chance that it will boot loop and I'll have to do a hard reset to fix it. All of these looks to be software problem to me. Hard reset doesnt seem to fix them though, does anyone has any idea?
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Never faced any such problem till now Try visiting htc service centre Or try draining the battery completely and charge it completely before using Sometimes solves my screen related issues
Bhupi7411 said:
Never faced any such problem till now Try visiting htc service centre Or try draining the battery completely and charge it completely before using Sometimes solves my screen related issues
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I actually did drain the battery and charge it up again. I had to remove the screen though since it wont charge keep keep boot loop every 3 seconds. so I had to take out the screen and charge the battery separately by manually hook up the wires to it. And htc service center is no longer an option since it is no longer under warranty, which is why I opened it up in the first place lol.
super114 said:
I actually did drain the battery and charge it up again. I had to remove the screen though since it wont charge keep keep boot loop every 3 seconds. so I had to take out the screen and charge the battery separately by manually hook up the wires to it. And htc service center is no longer an option since it is no longer under warranty, which is why I opened it up in the first place lol.
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You'd taken out the battery?? Thats a really hard work!! Battery is hidden inside right? and we'll have to remove everything just to reach the battery!! Did you do it on your own? I'd actually heard removing battery is very dangerous and we should be very careful since it's behind the screen and the connecting wires are too thin :silly:
If you take off the screen, there's a cable that connect the screen and the components to the battery, all you have to do is unclip the cable and hook the wire to the battery correctly (positive and negative side) and just plug it in to charge for 30 mins. Since the phone won't turn on, the battery left to be charged fully rather than keeping going into bootloop.
You don't actually have to remove the battery, just need to separate the screen from the back.
Hi, My s21+ was fine last night, but when i removed it from my wireless charger this morning the screen is completely black and un-responsive. The ringtone was sounding when someone called me earlier but following troubleshooting from samsung its no longer responsive at all - its no as if the phone isnt even turning on anymore.
I am eager to get the data from the handset, and am willing to take whatever steps neccessary to recover as much a I can. I have tried samsung smart switch PC but the phone is not recognised. I also looked (briefly) into wondershare mobiletrans, but that requires me to activate USB Debugging, which is impossible with a non responsive handset.
What are the best steps for me to take? I am not bothered if the handset works or not, i just want my SMS and Gallery saving if at all possible? There are some SMS's on there from my mum before she passed away that are quite sentimental to me.
All advice gratefully received.
Thanks in advance.
If you can't access the boot menu, there's nothing you can do without repairing the hardware failure first*. If it's the mobo only a data recovery specialist will be able to retrieve it.
If it's a battery failure, replacing the battery should put you in the pink again. Li's can fail completely with no warning but usually it's the degraded ones that fail ie less than 80% of original capacity. Any battery swelling is a failure.
This exactly one the reasons I always use a SD card as a data drive and back that up redundantly. With no data drive regular backup of critical data is mandatory. Phones with no expandable storage put you at a disadvantage in more ways than one. Regardless without redundant backup data lose becomes a question of not if it will happen only when it will happen.
*Try this to fix the black screen of death.
The phone is basically faulty right out of the factory: your screen has a bit that's either torn or disconnected from where it should be. I'd wager if you charged your phone suddenly it went dark its the black screen of death. In my case the screen was off but touch still worked. Left the phone alone for half a year, picked it up and suddenly it worked again. Brainless Samsung.
You should be able to recover your data probably easily. What happens when you connect the phone via USB to the PC? Or when you just charge it? Can you try charging it for a while, booting it up and then if you remember to, unlock it blindly (treat the screen as if it wasn't off)