[Q] Bootloot and power problem - Nexus 5 - Nexus 5 Q&A, Help & Troubleshooting

EDIT: PROBLEM FIXED, changed the power button at a mobile producer. Thanks for the help
Hi XDA's!
My nexus 5 is in bootloop, with endless on and offs. Whenever the phone was on it tries to open up the "turn off-menu" and spams that command over and over again till it just turns off. And then granted there is power in it it turns back on, and during the boot just kills off again and restarts (the fact that it starts itself over again without any input from me is confusing to understand). Im guilty of installing Cryogenmod, and now something is wrong with the installation (even though i installed like 6 months ago, just randomly occured when i popped it in the power socket, without any like installation of any patches).
At the moment it only shows the google popup, and soon after starts to load the cryogen, but thats usually where its killed off, much like when im in the process of going to bootloader to factory reset (there isnt enough time). I did get a signal about the system (android) had temporarly stopped working when i one time managed to come through the loop, but not anymore. The lack of bootloader optionality makes it a lot harder, and thats why id love descriptive guides!
thanks for helping me unbrick my phone! Kitten for those who read the whole post ,
Carl

It sounds like it could be a stuck power button but your description is a little confusing to me. Try mashing the power button a number of times to see if you can get it to unstick. If you have a case on, take it off.
Sent from my Nexus 5 using XDA Free mobile app

jd1639 said:
It sounds like it could be a stuck power button but your description is a little confusing to me. Try mashing the power button a number of times to see if you can get it to unstick. If you have a case on, take it off.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
No case, no stuck power button from what i perceive/feel. Still i tried to see if it was stuck, but i wouldnt be so sure of it-. The fact that i did get a crash about the operating system when the problems culminated steered me towards believing it is a software problem, but that wouldnt describe the automatic turn on whenever i supply it with power? Your suggestion makes most sense tbh.
The problem is that it automatic goes on whenever it has power, and crashes 5 seconds later, just to resume the pattern, Im NOT turning it on by myself, it does it itself, meaning there most be some problem with the power button?

Related

[Q] Power Button Not Working

Hi guys,
I have a little problem where my phone's power button will not function in any way, long presses, short, almost embedding my thumb in it, all to no avail. This is doubly dissapointing as I have just installed the latest dexter plus patch to fix the problem. I still had the problem on the previous version and I thought a clean start may fix it. The only way I can get the screen on is to press the media play button! Which of course isn't doing anything on dexter.
Hunches:
I have been playing with a light sensor program and using a 3 second press to turn the phone off, I am only thinking this is related as when I re-installed then turned off the phone using a battery pull, that now the media gallery button will now not work at all, so that is a change.
Second, the power button is buggered. Seems unlikely as everthing feels normal, no big drops have occurred from heights, and the button is travelling in and out as usual.
I have also noticed that as soon as I re-insert a battery that the phone starts immediately, the M pops up as if it is already posting. So maybe it is stuck down?? Again, I don't think so, as the mechanism is working per usual.
If anyone can help it would be fantastic, you guys haven't let me down yet, and this thing is purring, but unfortunately I cannot use it lol. Just my luck.
Thanks in advance
another thing, still not solved
Another thing is happening, the phone screen turns on "after" pressing the power button, it may be once or a few times, and then pressing the gallery button.?!?!
Also, at random times it plays a podcast on my phone, the exact same podcast, and from the start, though the duration may be a few seconds then repeat, or it may go for ages, its quite a rude podcast too which has caused me to throw my phone under the car seat to shut it up when people have been trying to talk to me, as you can imagine its quite embarassing.
There are no services or apps running that I can find related to music, it may happen after pressing the camera button, or opening a website.
It is still going really fast though. And I have also reinstalled the light sensor program so I can turn it on and off without causing damage to the power button.
Thanks again everyone.
pisceanblue said:
Another thing is happening, the phone screen turns on "after" pressing the power button, it may be once or a few times, and then pressing the gallery button.?!?!
Click to expand...
Click to collapse
please clarify
sure, so the only way I can get the screen to turn back on, after turning off as per display power saving preferences, is by pressing the power button, maybe a couple of times, then following that up by pressing the gallery button next to the shutter button, pressing the gallery button doesn't seem to be working to turn the screen on now, but this combo is.
I hope that helped.
Cheers.
EDIT:::
The gallery button alone is working again. sorry guys.
You might just want to reflash it to stock to see if this resolves the problem.
Yeah I think I may have to.
Before I do., I was reading a post on a different forum where another person was having a similar issue. They seemed to solve the problem by using rom manager to boot to a manual restore menu where there was a button tester section, after using it the power button worked for them. I tried but after resetting it displayed a triangle graphic then rebooted.
Is there any way to do this with our open recovery program or any other utility to test the functionality or maybe reset the button or apply a patch etc.
Thanks again :-D
Sent from my XT720 using XDA App
Getting Frustrating
Alright so I followed your advice on your videos on how to reflash to stock, so of course my bootloader does not show up the same as yours on the video. I can get to the bootloader fine, using the button combo or by using quick boot > bootloader, both have the exact same result, the boot loader screens as follows:
Bootloader Fastboot mode
80.89
and that is it....
Also, my computer using rsdlite does not acknowledge the phone, not omap drivers loading etc. Followed your instructions exactly.
This is frustrating me to no end lol.
I am guessing that because I can get to the bootloader with combo no problem, that the buttons physical connections are working.. At least thats a positive.
Can I flash to stock with openrecovery? Or maybe to an earlier version of Dexters froyo? Other ideas?
Any help would be much appreciated guys, trying to use this phone at work with light sensors to turn off screen is not as easy as they say. OMG....
Thanks so much
pisceanblue said:
Bootloader Fastboot mode
80.89
Click to expand...
Click to collapse
The fastboot bootloader isn't the right one. So... if you hold volume up + camera shutter while powering on you end up in fastboot? That's really weird.
Maybe your keys have been remapped somehow? Does anyone know a chord to boot fastboot? Perhaps check to see if your USB port is clean?
Lmao
Just my luck to have a weird problem. I thought it may have been remapped so I have been trying the program buttonremap. It doesn't seem to let me do anything except stop the buttons I re assign doing anything :'(
Does anyone have a proper key mapping file that I can replace with my faulty one to hopefully fix it?
Or any other ideas?
Cheers everyone
Sent from my XT720 using XDA App
Just checked my system / user / keylayout folder. How many files are supposed to be inside, there are a few. I checked the contents of some and they seemed to be the same. Just an idea.... thanks again.
Sent from my XT720 using XDA App
Ok installed anyunlock it allows you to use any physical button to unlock the screen. It doesn't respond when the Power button is pressed, it responded fine to volume rockers, gallery and shutter though.
Anyone know if this would mean for sure its a physical problem before I crack it open and try and fix it.
Thanks guys.
Sent from my XT720 using XDA App
No one has any solutions for me? Come on guys.
Sent from my XT720 using XDA App
Breakthrough!
I am pretty sure I have fixed the problem, I tapped the phone fairly hard on its sides and back, and lo and behold after a battery pull and replacement it didn't turn itself on, I waited, nothing, so then I held the power button and it started up!!!!
But....I have another problem that happened before that, I am stuck in the boot animation that open recovery uses before going into its program (i.e. where you can load nandroid, wipe dalvik cache etc).
I was about to load a new rom, and was in open recovery, had installed it and about to do the reset and the phone turned itself off, and thats when I got the problem with the sticking boot animation.
So just to be clear, I am stuck in a boot loop, but not with the M logo, the restore logo.
I hope the power button solution can help someone else, as random as it is.
If anyone could help me get out of this boot loop without flashing stock that would be great. ( i can get to the real bootloader now btw)
Thanks again everyone.
Solved it all
Just took the sd card out and rebooted. And the power is getting better after banging it.
Thanks to all.
Sent from my XT720 using XDA App
pisceanblue said:
Solved it all
Just took the sd card out and rebooted. And the power is getting better after banging it.
Thanks to all.
Click to expand...
Click to collapse
So, is your conclusion is that the button was stuck and the banging freed it? It doesn't restick?
The Button is not perfect still. Sometimes over sensitive Occasionally it will not even work but it works most of the time. I am just wondering what cleaning solution I could use to free it some more.
It has certainly been a trying problem. Cheers for the help.
Now I need to figure out why I have this strange ghosting on the top of my screen.....
Sent from my XT720 using XDA App
Samsung Galaxy S2 Power Button Not Working
Hi Guys,
Any solution for the power button problem? Current latest Android 2.3.3 Samsung Galaxy S2 also having the same power button problem. Most of the time I can't use my power button to turn on/off the screen (wake/sleep) and there's no menu for long tap as well. Luckily it does wake when i press the only physical Samsung center button.
What i have already tried: Factory Reset, disable Power Saving Mode, Spare Part+ (apps), Screen Off and Lock (apps), and all won't help.
Is there any current updates or patches to allow the power button to work as usual?
Thank you.
take it to the samsung technical centre
Thats if you still have warranty
archer88 said:
take it to the samsung technical centre
Click to expand...
Click to collapse
won't help because this is the 3rd phone replacement from the shop with the same problem. 100% Android software problem.

Nexus 5 Keeps restarting

Hey guys,
I've found others complaining about the same issues but no resolutions. My phone constantly restarts itself after updating to 5.0
Attached is a video of my phone constantly looping: never mind I can't attach the link because i'm a new user. If you search nexus 5 keeps restarting on youtube you'll see it
Someone posted a trick where if you constantly tap the power button it'll turn on. It works for me, but it only delays the restarts, as soon I stop it turns off. I seriously need some help this is getting out of control. I've tried booting it in safe mode and no luck either, it still restarts itself. I've restored the phone as well, no luck. Hoping for a magic trick or something.
alexkarim said:
Hey guys,
I've found others complaining about the same issues but no resolutions. My phone constantly restarts itself after updating to 5.0
Attached is a video of my phone constantly looping: never mind I can't attach the link because i'm a new user. If you search nexus 5 keeps restarting on youtube you'll see it
Someone posted a trick where if you constantly tap the power button it'll turn on. It works for me, but it only delays the restarts, as soon I stop it turns off. I seriously need some help this is getting out of control. I've tried booting it in safe mode and no luck either, it still restarts itself. I've restored the phone as well, no luck. Hoping for a magic trick or something.
Click to expand...
Click to collapse
How did you solve this problem ? i have the same problem.
Sounds like the power button is stuck. It is not a software issue.
I had the exact problem yesterday. I fixed it by pressing the power button a bit harder than normal (you may have to disassemble the device as I did), and the button works normally again.

Can't boot, restarts constantly

Bought a Nexus 5 about 6 months ago USED. It has been amazing. I got the latest OTA a week ago or so, not sure if that has anything to do with current issues.
About 2 days ago started randomly restarting. Today, it shut down and has been in continuous loop restarting. I see "Google" and maybe even the boot dots loading, then it is off. Three seconds later, starts again and repeats. Never makes it all the way into Android system. I let it sit for a while and when I pick it up, without touching any buttons, it repeats all of this. I suppose it is probably dead in general, but I don't know. Do you guys have any ideas? Again, I bought it used and from a ma/pap store who said they buy 100 in bulk, which made me skeptical, but they also had a 60 day guarantee and it was amazing the first 60 days and even after. It has been error free for 6 months, so I don't know if this is just a random issue or if the previous owner dropped it in a lake and I got lucky, or what. FWIW the damn thing has been in a case and never dropped, so it isn't anything that I have done I don't think. Thanks for any help.
edit: never rooted, never messed with, always been stock
Another user reported some instability since the last OTA update.
Flashing the full factory images did the trick.
a friend of mine gave me his nexus 5 to repair and its doing something similar. He had ir rooted and on latest 5.1.1 (i think). Either way, he said it was randomly locking up and rebooting. When i got it it had the red blinking light when plugged so i got a new battery. That got fixed but then the constant bootloop showed itself. I flashed TWRP (many versions, 2.6.3.1; 2.7.1.1; 2.8.7.1; the one that worked best was 2.7.1.1). So, once in twrp wiped, pushed cm 12 snapshot, flashed it, pushed gapps, falshed, pushe supersu flashed. Started the system. That precise order of things (ie: pushing flashing, then pushing something new and flashing it) was what gave me best results to actually boot up at least once. Once booted up and logging in and everything to cm i had some sort of stability (even rebooting and powering off) but i think that everything went wrong when i plugged the phone to the computer and it was back to bootloops and not even getting to the recovery. Flashed everything again. Didnt work. Had to leave the phone sit for a while (without the back casing) before trying again, in order, before getting any success. Im starting to think of ovrheating but it doesnt even get that hot...
Dunno if you guys have any ideas on this. Or if i can give you mor details to help us out.
Regards!
Looks like I'm having a similar problem to what is described here, as well as http://forum.xda-developers.com/google-nexus-5/help/bootlooped-dont-how-to-enable-debugging-t3215951
I've had one of my Nexus 5 phones running OmniROM 5.1.1 for some time now, very stably. After trying out the Marshmallow preview and going back to that ROM, I started having spontaneous hard reboots and hard crashes. The phone would often boot loop before even getting to the OmniROM boot animation. It was also very recalcitrant about entering and staying in the boot loader, rebooting spontaneously shortly after rendering the boot loader screen. I was occasionally able to "grab" control long enough to get it to boot into TWRP, from which a boot to Android seemed to usually get it out of the loop and into running Android.
I've flashed back the boot loader and baseband from factory-stock 5.1.1 LMY48M (HHZ12h and 2.0.50.2.26) using the flash-base.sh script from a freshly downloaded and extracted hammerhead-lmy48m. Things appeared to be OK last evening and this morning, but things got worse today.
Now the phone is in a state where it is not responsive to the power button when unplugged. I can hold it down for 30 seconds with no response.
If I plug in USB, it spontaneously starts rebooting, not showing more than about two seconds of the Google boot loader screen. If I hold the down-volume button, I can get the boot-loader screen, but no matter how fast I try to be, I can't select anything more than "Restart bootloader" (or "Power off") option before it spontaneously reboots (to boot loader).
As far as I know, the battery had a significant charge before this started happening.
I see the same behavior if the phone is connected to a USB charging source, rather than a USB port.
I've tried pulling the SIM, but that doesn't change the behavior.
adb wait-for-device never returns, so poking it over adb doesn't seem to be an option.
fastboot devices also doesn't see the phone, for the brief time the boot loader is running.
Any suggestions on how to get this into the boot loader so I can at least re-flash it?
Nexus 5 D820(E) 32 GB
Edit:
WaxLarry said:
In my opinion your problems seems power button's related.
Click to expand...
Click to collapse
Trying to see how I can "clean" or "clear" the power button now.
Edit:
Paul22000 said:
This morning my Nexus 5 was turned off all of a sudden after not having used it for 20-30 minutes. I held the power button and nothing. I plugged it into power and the "Google" screen appeared. It then went into a reboot loop on and off, on and off, on and off. I held the Volume Buttons and it went into fastboot, but then boot looped out again and again. Searching on Google yielded that this was indeed a common problem. [...]
Click to expand...
Click to collapse
Edit: Repeatedly pressing the power button seems to have temporarily allowed a boot to Android.
In retrospect, I had noticed over the last few days that the phone didn't seem to respond properly to the power button, either "ignoring" it, or when a second press got things started, it would unexpectedly come up with the long-press-volume menu.
One link on how to replace the power switch yourself is http://protyposis.net/blog/replacing-the-nexus-5-power-button/
Ok @jeffsf keep going on this thread. I had the same damn experience, that ended with RMA. LG said that the problem is related to some tension change in the power button. After the RMA I used the phone totally stock and never had a problem. Two months ago I switched to blu_spark kernel and some weeks after i noticed some problem. When I pressed the button to lock the screen, phone locked itself and then screen turned on, sometimes showing the shutdown option. So i understood that something was happening to the power button. I tried to overvolt with a +5mV on general offset and since then i never had problem. If you can enter recovery or bootloader i suggest you to flash some kernel with volt change support and then overvolt the general offset... and keep finger crossed
jeffsf said:
Looks like I'm having a similar problem to what is described here, as well as http://forum.xda-developers.com/google-nexus-5/help/bootlooped-dont-how-to-enable-debugging-t3215951
I've had one of my Nexus 5 phones running OmniROM 5.1.1 for some time now, very stably. After trying out the Marshmallow preview and going back to that ROM, I started having spontaneous hard reboots and hard crashes. The phone would often boot loop before even getting to the OmniROM boot animation. It was also very recalcitrant about entering and staying in the boot loader, rebooting spontaneously shortly after rendering the boot loader screen. I was occasionally able to "grab" control long enough to get it to boot into TWRP, from which a boot to Android seemed to usually get it out of the loop and into running Android.
I've flashed back the boot loader and baseband from factory-stock 5.1.1 LMY48M (HHZ12h and 2.0.50.2.26) using the flash-base.sh script from a freshly downloaded and extracted hammerhead-lmy48m. Things appeared to be OK last evening and this morning, but things got worse today.
Now the phone is in a state where it is not responsive to the power button when unplugged. I can hold it down for 30 seconds with no response.
If I plug in USB, it spontaneously starts rebooting, not showing more than about two seconds of the Google boot loader screen. If I hold the down-volume button, I can get the boot-loader screen, but no matter how fast I try to be, I can't select anything more than "Restart bootloader" (or "Power off") option before it spontaneously reboots (to boot loader).
As far as I know, the battery had a significant charge before this started happening.
I see the same behavior if the phone is connected to a USB charging source, rather than a USB port.
I've tried pulling the SIM, but that doesn't change the behavior.
adb wait-for-device never returns, so poking it over adb doesn't seem to be an option.
fastboot devices also doesn't see the phone, for the brief time the boot loader is running.
Any suggestions on how to get this into the boot loader so I can at least re-flash it?
Nexus 5 D820(E) 32 GB
Edit:
Trying to see how I can "clean" or "clear" the power button now.
Edit:
Edit: Repeatedly pressing the power button seems to have temporarily allowed a boot to Android.
In retrospect, I had noticed over the last few days that the phone didn't seem to respond properly to the power button, either "ignoring" it, or when a second press got things started, it would unexpectedly come up with the long-press-volume menu.
One link on how to replace the power switch yourself is http://protyposis.net/blog/replacing-the-nexus-5-power-button/
Click to expand...
Click to collapse
I got a notification for this post since you quoted me. I'm not sure if you're having the same problem but I'll tell you what happened to me, just in case. I called T-Mobile and they referred me to the nearest 3rd party phone repair shop. I went there and after an evaluation, the repairman told me the power button on my phone was indeed broken. They replaced it for $55.
The story doesn't end there though. I took my phone home and a few hours later I tried to use bluetooth and it didn't work. I took it back and found out that unfortunately, when the guy replaced the power button, he inadvertently broke the bluetooth. There's no way to fix bluetooth without replacing the motherboard entirely, which would cost $200. I'd rather buy a new phone at that point since my Nexus 5 was getting old. He refunded me, which was nice. At least the power button worked so I could use my phone. Bluetooth isn't as valuable as being able to you know, turn on the phone, so at least it was a net gain.
After that, I purchased a Nexus 6 and rooted it so I could use double-tap-to-wake (along with the automatic screen on when you pick up the Nexus 6). I also use the following app in order to turn off the screen by swiping up from the home button (I don't care about losing the shortcut to Google Now): Screen Off and Lock
I can now literally go weeks without using the power button on my Nexus 6. (I literally only use it when tap to wake sometimes becomes unresponsive which is rare.)
Bottom line: I will never buy another phone without tap to wake functionality! :good:
A local repair shop here indicated that one sometimes does changing the power switch resolve the issue. They have seen situations where the issue appears to be one of the power-management ICs. Just something to be aware of when examining the potential cost of a repair and who you would have do the work.

Please help me with my phone.

Hey everyone who reads this.
I'd like to start my topic with apologising if I post this in the wrong section.
So, I have a LG Spirit H440N LTE for about 3 years now, maybe a little less. I've always taken good care of it, both physically and in updates / security wise aswell.
My phone has been working flawlessly until the last 2 days. 2 days ago i was charging my phone, and when it vibrated (meaning its 100%) I pulled the cable off, and pressed the power button (power button locks - unlocks the screen) the screen didn't turn on. I was like "wow that's strange" but didn't care much, i just kept pressing the button every 5-6 seconds, nothing.
At that point I pulled the battery out, let it sit for a short time and then put it back, start the phone, I felt the vibration (meaning it's starting up) but no screen, so my first idea was that I need to get a new firmware and completely reinstall my phone, as it seems like it got bricked.. for no reason, by itself ? Strange thing but I accepted it and literally been googling for 9 hours now and I find more and more issues.
After I got LG FlashTool, drivers, and even 3 different firmwares, I wanted to start the phone in download mode to start upgrading, but even though I held down "volume up for 5 seconds and then put the usb cable in" nothing happened, no screen, my PC didn't recognise the phone either.
So I got a little bit mad and pulled the cable out from the phone, I wanted to remove the battery, but out of nowhere the phone suddenly started loading in, screen working completely fine, i could do whatever i want, so my first thing was to do a hard reset. After the hard reset I set up my usual stuff (important apps etc) and I locked the screen so my battery won't go down. Little did I know, I ****ed up again, because ever since that happened, I can't get my screen to work again. I tried everything I could but my PC still doesn't recognise the phone (even after a LOT of drivers being installed), charging the phone doesn't do anything. Regardless if I remove - put back the battery no screen, no screen in download - hard reset mode either, it's just completely black.
I'd like to have some sort of help, because I am just completely out of ideas, I really feel like a firmware change could fix the phone, but if the computer doesn't recognise it, I have no idea what to do.
rawon3 said:
Hey everyone who reads this.
I'd like to start my topic with apologising if I post this in the wrong section.
So, I have a LG Spirit H440N LTE for about 3 years now, maybe a little less. I've always taken good care of it, both physically and in updates / security wise aswell.
My phone has been working flawlessly until the last 2 days. 2 days ago i was charging my phone, and when it vibrated (meaning its 100%) I pulled the cable off, and pressed the power button (power button locks - unlocks the screen) the screen didn't turn on. I was like "wow that's strange" but didn't care much, i just kept pressing the button every 5-6 seconds, nothing.
At that point I pulled the battery out, let it sit for a short time and then put it back, start the phone, I felt the vibration (meaning it's starting up) but no screen, so my first idea was that I need to get a new firmware and completely reinstall my phone, as it seems like it got bricked.. for no reason, by itself ? Strange thing but I accepted it and literally been googling for 9 hours now and I find more and more issues.
After I got LG FlashTool, drivers, and even 3 different firmwares, I wanted to start the phone in download mode to start upgrading, but even though I held down "volume up for 5 seconds and then put the usb cable in" nothing happened, no screen, my PC didn't recognise the phone either.
So I got a little bit mad and pulled the cable out from the phone, I wanted to remove the battery, but out of nowhere the phone suddenly started loading in, screen working completely fine, i could do whatever i want, so my first thing was to do a hard reset. After the hard reset I set up my usual stuff (important apps etc) and I locked the screen so my battery won't go down. Little did I know, I ****ed up again, because ever since that happened, I can't get my screen to work again. I tried everything I could but my PC still doesn't recognise the phone (even after a LOT of drivers being installed), charging the phone doesn't do anything. Regardless if I remove - put back the battery no screen, no screen in download - hard reset mode either, it's just completely black.
I'd like to have some sort of help, because I am just completely out of ideas, I really feel like a firmware change could fix the phone, but if the computer doesn't recognise it, I have no idea what to do.
Click to expand...
Click to collapse
You might be having hardware issues, such as a faulty power button. If you are the type of user that frequently presses the power button to lock/unlock the screen, this leads to excessive wear on the button components, this is why some users prefer to use the "tap to sleep" and "tap to wake" feature, to avoid wearing the power button out. On my LG, this feature is called "KnockOn", it's located in Accessibility settings.
Sent from my LGL84VL using Tapatalk

u12+ black screen after PIN unlock / Device unusable

Hi everyone, I'm throwing this out there because I've run out of ideas about what has just happened to my U12+ (64gb) today.
I woke up and used my phone as normal, caught up on Twitter and the news, the usual apps etc. nothing untoward. The same routine I've had with my phone for the past 18 months of owning it with zero issues. My handset is stock OS (Android 9) and so not rooted or anything like that. Virtually all the apps I use are standard issue from the Play Store, nothing really "out there" and I have BitDefender installed to look after security. Same setup I've had for over a year. The battery was around 35% so I plugged it into my wall charger while I went off to grab some breakfast. When I returned a couple of hours later the light on the handset was green, I unplugged the charger and attempted to unlock it with my fingerprint.
The phone asked for my PIN, no big deal so I entered it. Black screen. Tapped the power button again, it requested my PIN again, I entered and... black screen. Okay, I was a little bit concerned now. I held down the power button so the haptic buzz occurred, held for 10/20/30 seconds, a minute... nothing, no restart. Tap the power button and it asks me for my PIN again and shows yet another black screen. I held down Power + Volume Down but again, nothing and no restart.
I asked someone to call me, the screen came to life and I could take the call but each time I tried to pull down the system tray in order to try and reach Settings to restart it asked me for my PIN, I entered it = black screen. The call was unaffected.
I removed my SIM + microSD card tray = same deal as above.
The phone is clearly responsive in some way and the screen does display to ask for my PIN but I can't get into it in order to reboot it. Extremely worrying.
Does anyone have any advice? At the moment I am faced with the prospect of simply allowing the battery to run out so the phone shuts down naturally but that is going to take the best part of 2 days.
I'm really disappointed because I was planning another 1-2 years use for this handset as I just bought a 1TB microSD card which has been fine in the phone for weeks so I don't think that's the cause. It is also genuine SanDisk.
Any suggestions or advice? Thanks in advance.
Hello, I hope you have made a backup with google backup recently... This does not happen often on android, but sometimes the system could have a problem. You can try this go the bootloader with the power and volume buttons , after recovery.. after apply a wipe data/ factory reset.. is will make a factory reset of your phone except the sd card. You should by fine after that and profit again.
Thanks, I appreciate your reply.
At the moment I am running the battery down until the handset switches off naturally. When it comes back on I will try to launch the phone normally, if that doesn't work I'll run the battery down again and attempt to reach the bootloader.
My photos are backed up to the cloud, I may lose some text messages but I managed to transfer the majority of my 2FA over to another Android device bar one.
At the end of the day if it's a choice between wiping it or a bricked/unusable handset then I don't really have one. What a pain.
Magimix^ said:
Thanks, I appreciate your reply.
At the moment I am running the battery down until the handset switches off naturally. When it comes back on I will try to launch the phone normally, if that doesn't work I'll run the battery down again and attempt to reach the bootloader.
My photos are backed up to the cloud, I may lose some text messages but I managed to transfer the majority of my 2FA over to another Android device bar one.
At the end of the day if it's a choice between wiping it or a bricked/unusable handset then I don't really have one. What a pain.
Click to expand...
Click to collapse
At the moment I am running the battery down until the handset switches off naturally <----- why that??? Even on a bootloop or a black screen you can reset it hold the buttons power and the volume, you can go on the bootloader.
Max128 said:
At the moment I am running the battery down until the handset switches off naturally <----- why that??? Even on a bootloop or a black screen you can reset it hold the buttons power and the volume, you can go on the bootloader.
Click to expand...
Click to collapse
The first thing I tried to do was hold down the power button or the power button in tandem with the volume buttons but the handset won't restart. I tried loads of times holding it for different amounts of time and... nothing.
Trust me, I tried.
The only way I can get the device to switch off is by draining the battery. I'm almost at 20% so it shouldn't be too much longer.
Well I already got a black screen after flashing a module magisk.. I have holding the power button and the phone have restart no problem, same thing on bootloop. You need to be sure to hold the button correctly.
Max128 said:
You need to be sure to hold the button correctly.
Click to expand...
Click to collapse
Yeah, I'm certain I was holding the buttons correctly. I tried about 20 times using different combinations just to be sure but the device would not restart. The haptic shock buttons are one of my least favourite features of the u12+, it's got to be said.
Anyway, the phone ran out of battery about 15 minutes ago. I left it alone for few minutes and switched it back on. It allowed me back in and the device appears to be fully functional again. I can unlock by thumb print, face or PIN without issue.
Basically, it's fixed. My only concern is I have no idea what caused it or if it will happen again.
Thanks for offering help though, I appreciate it. I'm not sure if this thread can be closed/locked now? I'll look into that.
Cheers.
Yes.. i love the buttons too i never got a problem with this. Great if is fixed! Maybe make a factory reset the next time.
I am wondering if the new flagship have haptic buttons too.. htc will announce it Tuesday.

Categories

Resources