updated 30o and lost handset sound on calls - ONE Q&A, Help & Troubleshooting

I applied the update and I lost sound on calls both incoming and outgoing. A reboot seemed to fix it for now, but I'm concerned it will crop up again.
Anyone else experience this or have an answer?

It happened to me this morning. Had to reboot to get it working again.

greystealth said:
It happened to me this morning. Had to reboot to get it working again.
Click to expand...
Click to collapse
Was that right after the update too, or did it happen more than once?

Also happend to me now, fortunately reboot helped.

Related

Treo is suddenly silent --> needs to restart

hi,
today it happened for the second time: my 750v completely went silent. there was no sound although i had sounds turned on.
the startmenu and all other sounds where completely muted.
i needed to restart my device and the sounds were back again.
strange.
does anyone have the same problem?
Hi, this is a know issue of the Treo. There will be an update available soon
ah, ok. didnt know that
Yeah I have had this issue too. I hard-reset my device and it hasn't happened again. Not sure if it is to do with some application I had installed, but it hasn't happened since.
If there is an update coming I am looking forward to it
Same here
Yeah I have had this a few times before! Oh well I'll just keep an eye on the old updates page on the palm site!
Ho Hum
i had this problem as well... and mine a little bit different, the sound is mute for the ringtone only. it happened for few times. it cant be solve even i soft reset the device! have to hard reset
i use the ringer switch very frequent...
Had the same problem, no sound at all.
Solved: disabled all voice commands, never happened again.
Am on my 3rd Treo as even hard restetting was not solving the problem!
Craig
rmaat said:
Hi, this is a know issue of the Treo. There will be an update available soon
Click to expand...
Click to collapse
Did they fix this problem with the sound? I just got my 750 (unlocked in US - T-Mobile) and the sound is a pain in the nec. Please let me know where I can find the solution. Thank you.
Idem i need to do a soft reset to get sound.
postbus31 said:
Had the same problem, no sound at all.
Solved: disabled all voice commands, never happened again.
Click to expand...
Click to collapse
Same solution worked for me, disable (and stop using. unfortunately) voice command.
I disabled it. Been using it like this for the past 2-3 weeks and the sound issue has not come back.
I have disabled voice command but it doesn't fix the problem, today i missed 7 calls
Palm please fix it with a rom update with wm6 !
How to REMOVE Voice Command from the 750
http://discussion.treocentral.com/showthread.php?t=138317
Disable all voice command settings and that should fix the problem until the WM6 upgrade is available...

[Q] CM10 Phone App Issue

Hello, I did some searching and couldn't seem to find anyone else with this issue so I figured I would post. I just installed the latest CM10 Nightly (20120825). Everything went fine phone booted up seemed to be working great (was super responsive). Then I made a call, the call will go through however the "Phone" app basically locks up. And I can't talk, and I can't hear the other end of the call. Oddly enough if I pickup the call on my other phone and hangup the app displays this but still no voices can be heard. Anyone else had this odd behavior? I did do a full factory reset / wiped cache before installing.
Thanks in advance.
clcrawl said:
Hello, I did some searching and couldn't seem to find anyone else with this issue so I figured I would post. I just installed the latest CM10 Nightly (20120825). Everything went fine phone booted up seemed to be working great (was super responsive). Then I made a call, the call will go through however the "Phone" app basically locks up. And I can't talk, and I can't hear the other end of the call. Oddly enough if I pickup the call on my other phone and hangup the app displays this but still no voices can be heard. Anyone else had this odd behavior? I did do a full factory reset / wiped cache before installing.
Thanks in advance.
Click to expand...
Click to collapse
This is a known issue with the 08/25 build. Try using 08/23, a lot of people have been having success with it.
Thank you very much, I am going to give this a try shortly.
scarroll825 said:
This is a known issue with the 08/25 build. Try using 08/23, a lot of people have been having success with it.
Click to expand...
Click to collapse
The 8/26 nightly fixes this issue and was just posted to get.cm.

[Q] Problems receiving calls and sms on CM12 nightly

Hey guys,
So I'm experiencing issues receiving calls and SMS on my OPO ever since I flashed a CM12 nightly in early February. I don't know for sure that CM12 is the issue because I can't find anyone that has a similar problem, but since the problem didn't start until after the initial clean install of CM12, I'd say this is a good place to start.
I'm currently running CM 12-20150223-NIGHTLY-bacon and have not changed anything else (kernal, xposed, etc...). I use AT&T and am located in the US.
SMS Problem: First off, I use Hangouts as my SMS application. Sometimes I will go hours without receiving any text messages, only to have a dozen of them all come flooding in at once. Usually this is prompted by me sending myself an SMS. I also occasionally have trouble downloading group MMS.
Call Problem: About 80% of the time, calls do not come through to me. My wife tells me the phone rings twice and then goes to voicemail. I do not receive any notifications of missed calls but if the caller leaves a voice mail, then I do get notified of that most of the time.
Does anyone know if this is strictly a CM12 nightly issue, or is something else going on? If the answer is just a full wipe and clean install of another ROM I'm ok with that, just wanted to get opinions from the community before I proceed.
Thanks in advance!
I am having the same issue with SMS. I am running the 20150225 nightly.
Bump.
Still having this problem. Is the only way to fix it to go back to KitKat?
You have described my exact problem to a T. Any updates on this issue? I am thinking about going back to CM11. Every nightly I update in hopes that it resolves this issue but it hasn't yet.
Zurtri said:
You have described my exact problem to a T. Any updates on this issue? I am thinking about going back to CM11. Every nightly I update in hopes that it resolves this issue but it hasn't yet.
Click to expand...
Click to collapse
No fix that I've found yet. Here is another thread on the issue that has seen more interaction than mine. http://forum.xda-developers.com/oneplus-one/help/cm12-delayed-messages-missed-calls-t3049583
Have you come across any fix yet?
Yesterday there were several updates related to mms..if you still use cm12...then install cynadelta app select last bacon zip. Then click on refresh, it will check the latest bacon file and update only incremental data..means you dont have to download entire rom. Saves your time and data package.
Once you see all the components are working.. Take backup using twrp and keep it in USB.. Incase you need to restore.
Click like if its helpful:thumbup:
Sent from my A0001 using XDA Free mobile app
solution?
NikoStone said:
Hey guys,
So I'm experiencing issues receiving calls and SMS on my OPO ever since I flashed a CM12 nightly in early February. I don't know for sure that CM12 is the issue because I can't find anyone that has a similar problem, but since the problem didn't start until after the initial clean install of CM12, I'd say this is a good place to start.
I'm currently running CM 12-20150223-NIGHTLY-bacon and have not changed anything else (kernal, xposed, etc...). I use AT&T and am located in the US.
SMS Problem: First off, I use Hangouts as my SMS application. Sometimes I will go hours without receiving any text messages, only to have a dozen of them all come flooding in at once. Usually this is prompted by me sending myself an SMS. I also occasionally have trouble downloading group MMS.
Call Problem: About 80% of the time, calls do not come through to me. My wife tells me the phone rings twice and then goes to voicemail. I do not receive any notifications of missed calls but if the caller leaves a voice mail, then I do get notified of that most of the time.
Does anyone know if this is strictly a CM12 nightly issue, or is something else going on? If the answer is just a full wipe and clean install of another ROM I'm ok with that, just wanted to get opinions from the community before I proceed.
Thanks in advance!
Click to expand...
Click to collapse
Hi! I har the same problem after updating to cm12. I solved it by go to settings/ mobile network/ preffered network and chose 3g. That worked for me. Much longer batterylife too.
Setting connection to 3g is not a solution, but a workaround. For those of use who actually use LTE/4G, that's not really an option.
I have this same issue, but I'm using Carbon ROM. So it would appear it is a CM-based issue that has carried over.
Edit: I was just in contact with my carrier Tele2, and this is a known issue with 4G/LTE systems. If you have this issue, contact your carrier, and they can likely help you sort it out.
cyruskane said:
I am having the same issue with SMS. I am running the 20150225 nightly.
Click to expand...
Click to collapse
NikoStone said:
Bump.
Still having this problem. Is the only way to fix it to go back to KitKat?
Click to expand...
Click to collapse
Zurtri said:
You have described my exact problem to a T. Any updates on this issue? I am thinking about going back to CM11. Every nightly I update in hopes that it resolves this issue but it hasn't yet.
Click to expand...
Click to collapse
NikoStone said:
No fix that I've found yet. Here is another thread on the issue that has seen more interaction than mine. http://forum.xda-developers.com/oneplus-one/help/cm12-delayed-messages-missed-calls-t3049583
Have you come across any fix yet?
Click to expand...
Click to collapse
nadeem.patel said:
Yesterday there were several updates related to mms..if you still use cm12...then install cynadelta app select last bacon zip. Then click on refresh, it will check the latest bacon file and update only incremental data..means you dont have to download entire rom. Saves your time and data package.
Once you see all the components are working.. Take backup using twrp and keep it in USB.. Incase you need to restore.
Click like if its helpful:thumbup:
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
lillsmartdude said:
Hi! I har the same problem after updating to cm12. I solved it by go to settings/ mobile network/ preffered network and chose 3g. That worked for me. Much longer batterylife too.
Click to expand...
Click to collapse
SweStag said:
Setting connection to 3g is not a solution, but a workaround. For those of use who actually use LTE/4G, that's not really an option.
I have this same issue, but I'm using Carbon ROM. So it would appear it is a CM-based issue that has carried over.
Edit: I was just in contact with my carrier Tele2, and this is a known issue with 4G/LTE systems. If you have this issue, contact your carrier, and they can likely help you sort it out.
Click to expand...
Click to collapse
Anyone that is still experiencing the issue please follow this link and vote this subject up.
https://jira.cyanogenmod.org/browse/BACON-3371
This is the bug log for Cyanogen and they just escalated the issue to critical.

[Q] big Call volume issue

I purchased my OPO two months ago and it was fine even in the call section. I love this phone but recently i have been facing a problem. When i place a call or recieve one then the person om the reciever's end is not able to hear my voice clearly. It's too low and sometimes my voice is also distorted. I have tried flashing various radio zip and also updated my phone to 05q, i came back to 44s and still i am having the same problem. I Googled it and i saw that some of the users are also having the same problem. When i reset my phone this problem gets solved but as soon as i download some apps.. I again start facing the same problem. It is quite frustrating.. Other than this.. This phone is too good. Please guys can u help me. Is there a way i can get rid of this?
flameonfzn said:
I purchased my OPO two months ago and it was fine even in the call section. I love this phone but recently i have been facing a problem. When i place a call or recieve one then the person om the reciever's end is not able to hear my voice clearly. It's too low and sometimes my voice is also distorted. I have tried flashing various radio zip and also updated my phone to 05q, i came back to 44s and still i am having the same problem. I Googled it and i saw that some of the users are also having the same problem. When i reset my phone this problem gets solved but as soon as i download some apps.. I again start facing the same problem. It is quite frustrating.. Other than this.. This phone is too good. Please guys can u help me. Is there a way i can get rid of this?
Click to expand...
Click to collapse
hmm no replies. anyways i fixed this .. it seems it is really a big issue for oneplus one, they call it "robotic voice" and the fix is really simple. disable the "ok google" feature and delete your voice recording on it as well.

CM13.0 Problem

After last update ( Build cm-13.0-20160110-UNOFFICIAL-skyrocket ) i can't make calls
the device reboots when i do this and this problem was in ( Build cm-13.0-20151219-UNOFFICIAL-skyrocket )
so what i can do ??!
M7mD.Sa3eD said:
After last update ( Build cm-13.0-20160110-UNOFFICIAL-skyrocket ) i can't make calls
the device reboots when i do this and this problem was in ( Build cm-13.0-20151219-UNOFFICIAL-skyrocket )
so what i can do ??!
Click to expand...
Click to collapse
Flash something else more stable that better suits your needs for now. This rom is still a work in progress. There will be a few hiccups from time to time. Wait for the next update
Sent from my SAMSUNG-SM-G890A
M7mD.Sa3eD said:
After last update ( Build cm-13.0-20160110-UNOFFICIAL-skyrocket ) i can't make calls
the device reboots when i do this and this problem was in ( Build cm-13.0-20151219-UNOFFICIAL-skyrocket )
so what i can do ??!
Click to expand...
Click to collapse
Yeah me too, I'm in the process of sending logs to developer. So I went back to 20151222 until problem analysed/resolved.
spacebar208 said:
Yeah me too, I'm in the process of sending logs to developer. So I went back to 20151222 until problem analysed/resolved.
Click to expand...
Click to collapse
I'm on 20151222 right now until the problem be solve
Sent from my SGH-I727 using Tapatalk
Bumping the **** outta this. Same issue on a build one year later (Cm13 Oct 01/2016 Celox). Contacts and phone stopped working. So I replaced them with Google's AOSP variants from the play store. At that point, the phone reboots when I try to call. The 3g works wtf...
Edit:
Yes, this was sent from my SGH-I727R by I'd rather be making calls with this. Also, incoming calls work. Just outgoing is the issue. Can't be my radio, right? Cm11 or 10 whatever it was worked flawlessly on the same one.
Edit2:
Ok, so after jerking around the apps, disabling/re-enabling the system dialer, etc., I received a call from my friend. At the point, all four soft keys stopped working while the calling issue completely fixed itself. After a reboot, the soft keys and the calling work flawlessly 0.0
Typical Android issues...
Although my friend is complaining about some beeping noise coming from my end during a call. Will look into it.
So current fix (for now): disable/re-enable the inbuilt contacts and dialer apps, reboot, enable them, clear their data, cache, whatever it takes, etc. Keep doing so until it magically fixes itself. Maybe try getting a buddy to call you and pick up. That is all I can think of in order to reproduce such weirdness :/
Cyanogen Mod is dead
dimapoter said:
Bumping the **** outta this. Same issue on a build one year later (Cm13 Oct 01/2016 Celox). Contacts and phone stopped working. So I replaced them with Google's AOSP variants from the play store. At that point, the phone reboots when I try to call. The 3g works wtf...
Edit:
Yes, this was sent from my SGH-I727R by I'd rather be making calls with this. Also, incoming calls work. Just outgoing is the issue. Can't be my radio, right? Cm11 or 10 whatever it was worked flawlessly on the same one.
Edit2:
Ok, so after jerking around the apps, disabling/re-enabling the system dialer, etc., I received a call from my friend. At the point, all four soft keys stopped working while the calling issue completely fixed itself. After a reboot, the soft keys and the calling work flawlessly 0.0
Typical Android issues...
Although my friend is complaining about some beeping noise coming from my end during a call. Will look into it.
So current fix (for now): disable/re-enable the inbuilt contacts and dialer apps, reboot, enable them, clear their data, cache, whatever it takes, etc. Keep doing so until it magically fixes itself. Maybe try getting a buddy to call you and pick up. That is all I can think of in order to reproduce such weirdness :/
Click to expand...
Click to collapse
I don't think anything will really work in cm now because it's now discontinued and function will not work Cyanogen Account, etc. I also think it's modems stopped working... see here:Click Here

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