External SD card and SMS split - AirDroid

I've been playing with AirDroid on an Xperia Z2 (4.4.2, KitKat) and have a couple of problems to report:
1) AirDroid fails to detect an external SD card. Adding a path to it in Files works for that one session, but the path is not stored anywhere and neither does the SD card show up in the summary of free space on the desktop. This makes it clunky and difficult for getting files to and from the device. I appreciate that full access to the SD card (as of KitKat) requires root - are there any plans for a version of AirDroid for rooted phones?
2) SMS messages via the web interface are broken into (and sent as) messages of 160 characters; sending a 200-character message results in 2 messages of 160 chars and 40 chars. This is a show-stopper as far as I am concerned - the whole reason to use a computer for SMS is for typing longer messages. I have tried the "Fix SMS" option in the app, but this made no difference.
Further, I was unable to delete SMS messages - the app reported this as a known error with Android 4.4, so not a bug, but still another key feature that doesn't actually work for me. Can't respond properly to SMS, can't browse and delete SMS... nice idea, but it needs to work with Android 4.4.x and/or to take advantage of superuser privileges on rooted phones.
Other features (camera, find phone) seem to work as advertised, but I have relatively few uses for them as compared with files and/or SMS.

magick777 said:
I've been playing with AirDroid on an Xperia Z2 (4.4.2, KitKat) and have a couple of problems to report:
1) AirDroid fails to detect an external SD card. Adding a path to it in Files works for that one session, but the path is not stored anywhere and neither does the SD card show up in the summary of free space on the desktop. This makes it clunky and difficult for getting files to and from the device. I appreciate that full access to the SD card (as of KitKat) requires root - are there any plans for a version of AirDroid for rooted phones?
2) SMS messages via the web interface are broken into (and sent as) messages of 160 characters; sending a 200-character message results in 2 messages of 160 chars and 40 chars. This is a show-stopper as far as I am concerned - the whole reason to use a computer for SMS is for typing longer messages. I have tried the "Fix SMS" option in the app, but this made no difference.
Further, I was unable to delete SMS messages - the app reported this as a known error with Android 4.4, so not a bug, but still another key feature that doesn't actually work for me. Can't respond properly to SMS, can't browse and delete SMS... nice idea, but it needs to work with Android 4.4.x and/or to take advantage of superuser privileges on rooted phones.
Other features (camera, find phone) seem to work as advertised, but I have relatively few uses for them as compared with files and/or SMS.
Click to expand...
Click to collapse
Hi, I am working in AirDroid team now, and here are our solutions to your question
1) If you know the SD card path, you may set the external SD card manually: http://help.airdroid.com/customer/portal/articles/1411365 Try if this helps
However, Google has blocked write access to external SD card in Android 4.4. So you can only view and download from external SD card even when it's detected. We're trying to get a workaround. If your device has been rooted, you may edit the permission on the device: http://forum.airdroid.com/discussion/12206/
2) Google added many constraint in KitKat so some SMS feature can't work well on your device. To fix the long message broken issue, you'll need to set AirDroid as the default SMS app. Since there's no SMS function in AirDroid app, you have to change the default SMS every time when you switch from sending SMS via web.airdroid.com to sending SMS directly via your device. Considering the inconvenience this may have caused, this will not be fixed soon.
And deleting SMS is not supported for KitKat by the current version. Our developers will take it into consideration and make improvements in the future.
Sorry for inconvenience we may cause. Thank you for your feedback

I've moved your post to this new thread.

Related

G1 Cyanogenmod SMS issues & Storage warning

Hi --
I've had a read through a few posts and couldn't see anything that directly addresses this so following the advise on the wiki and not t-mobiles to remove the battery I'm posting here.
Phone:
G1
Firmware 1.6
Kernel 2.6.29.6-cm42
Mod version Cyanogenmod-4.2.7.1
Build DRC83
Astro File Manager tells me:
SD Card Usage
Capacity: 968.2M
Used:379.44M
Free: 588.81M
Troubles:
1. The 'low storage' warning appears to be permanently on, it seemed to be tied to having just installed (now uninstalled) the dolphin browser but with the app now off my phone the warning is still there. Using less than 50% doesn't seem like it should trigger a Low Storage warning to me?
2. No SMS's coming in.. I've sat with a friend, watched them text me and someone else on a group text and I've received nothing. I read on a few forum posts that storage issues can impact the SMS service but given the free storage on the phone...
Any advice, ideas or more information needed to help me get this little fella working again would be great
Alex
Some exact problems here. I would to respectfully bump this.
I have the same problem, same phone but version 4.2.13
Have tried uninstalling Dolphin Browser and some other apps to try to free up some space
after freeing up about 8MB and a reboot my phone started syncronising and getting notifications again, not had any text messages yet.
Have just received some text messages so problem seems to be either Dolphin Browser or a lack of memory.

Mysteries To Science

I've tried and tried to get a number of questions answered here and on the Cyanogenmod forum, but either my questions are extremely advanced and esoteric, or everyone here is just users and developers are somewhere else.
So I'm creating this thread of Mysteries To Science, for all those questions you have which no one is able to answer. I've run Debian exclusively for 14 years and am used to having total control, and the lack of knowledge on Android here is perplexing. I have the Nexus One, but I think these questions apply to essentially all Android phones.
Here are my Mysteries:
Messaging Problem - I use ChompSMS. A couple weeks ago I stopped receiving text messages, about the time I removed the stock Messaging app using Titanium. I can send just fine, but I never receive them.
Anyone seen this problem? Does Chomp use its own system, or does it depend on Messaging? I reinstalled GApps thinking Messaging is there, but it's not. Is it a dependency, and if so where is it? If not, why do I no longer receive and what can I do about it?
App Shortcuts - I created a desktop direct messaging shortcut to call my boss, with a pic of an angry boxer dog. Made the pic as a gif and png with transparent background, although it is ending up as black on the desktop for some reason.
I assigned the pic as the shortcut's icon using Gallery, and I suspect that Gallery is converting the background to black, but I cannot find where app pics are stored either on the SD or /system.
App Sorting - Also like so many others, I have many many apps. I have always categorized my apps, since I started using Debian exclusively 14 years ago. To have all my apps dumped into a giant pile as they are in the N1, is irritating. I installed Apps Organizer, but it seems to want me to tag each app with a category, rather than basically making folders with categories such as Utilities, System, Multimedia, etc.
Is there any way to make folders for the apps?
Calendars - I am not sharing my personal information with That-Search-Engine-Everyone-Uses. (Yes, I've deinstalled all GApps except Market, and use exclusively AppBrain's app to install apps, but still haven't found a way to buy apps in a way I trust) Can anyone recommend a calendar app which is compatible with Linux and M$ calendars, yet doesn't sync with some Outside Authority?
Compass - The magnetometer in this phone is completely unreliable in my experience. Any stray magnetic field throws it off by 18 degrees permanently. The only way I've found to almost calibrate it is with the Compass app Calibrate function, but to run that before any other app which requires a compass is a headache. Is there something I'm doing wrong?
SD Card - What relation does the SD card have to the system? Why is it that when I install an app to the SD card, its widget is no longer available and its daemon will not run? Is there some way to add the SD card to the kernel's awareness for these purposes?
Factory Reset - If I back up system and apps using Titanium, and desktop and ADW settings using ADW, and export contacts, is that enough?
What are the data structures in Android? I know there's the kernel, and ADW is the full user interface, but where are contacts stored? Where are apps, /system/apps?, and if so where are their config files? Where are the desktops configured, and where are the shortcuts+icons stored? I can't find any such config files, and the only one I know of is the central system config file /system/build.prop.
How to recover my contacts? Apps installed in phone memory? Would a restore, restore whatever is ostensibly messing up the compass?
So given wherever these data structures are, what effect does a factory reset have? Exactly which data structures does it wipe/replace?
Quantumstate said:
Here are my Mysteries:
SD Card - What relation does the SD card have to the system? Why is it that when I install an app to the SD card, its widget is no longer available and its daemon will not run? Is there some way to add the SD card to the kernel's awareness for these purposes?
Click to expand...
Click to collapse
Android seems to boot from ROM before the SD card, once the OS is up and running then it starts to mount the SD card, so any widgets you have installed on homescreens while residing on the SD card won't load when first booting. You need to keep all of your widgets on the phones internal memory to stop this problem recurring. If you are having memory shortages you might want to consider using ROM Manager, partitioning your SD card and using an A2SD (App to SD Card) ROM that will install apps to the SD card instead of internal memory.
App Shortcuts - I created a desktop direct messaging shortcut to call my boss, with a pic of an angry boxer dog. Made the pic as a gif and png with transparent background, although it is ending up as black on the desktop for some reason.
I assigned the pic as the shortcut's icon using Gallery, and I suspect that Gallery is converting the background to black, but I cannot find where app pics are stored either on the SD or /system.
Click to expand...
Click to collapse
I use Gallery in conjunction with Launcher Pro to display my custom dock icons it works just fine. It sounds to me like you're not making one of the layers transparent before saving it as a PNG.
Kalavere said:
Android seems to boot from ROM before the SD card, once the OS is up and running then it starts to mount the SD card, so any widgets you have installed on homescreens while residing on the SD card won't load when first booting. You need to keep all of your widgets on the phones internal memory to stop this problem recurring. If you are having memory shortages you might want to consider using ROM Manager, partitioning your SD card and using an A2SD (App to SD Card) ROM that will install apps to the SD card instead of internal memory.
Click to expand...
Click to collapse
Ya, it -only- boots from the 'ROM' (firmware). Need to keep thos apps that have widgets and daemons installed on the phone, or else they won't work. This is what I'm saying. Am using A2SD as it's built-in to CM6, so must move those apps with widgets and daemons back to the phone. None of this addresses why the system can't load a widget from the SD after boot, nor whether there's a way to tell the kernel about SD widgets.
Kalavere said:
I use Gallery in conjunction with Launcher Pro to display my custom dock icons it works just fine. It sounds to me like you're not making one of the layers transparent before saving it as a PNG.
Click to expand...
Click to collapse
Examining the images in Linux viewers shows the transparency. (checkerboard background) Viewing it in Gallery does not. gif and png both support transparent background, but it appears to me that Gallery does not.
Quantumstate said:
Messaging Problem - I use ChompSMS. A couple weeks ago I stopped receiving text messages, about the time I removed the stock Messaging app using Titanium. I can send just fine, but I never receive them.
Anyone seen this problem? Does Chomp use its own system, or does it depend on Messaging? I reinstalled GApps thinking Messaging is there, but it's not. Is it a dependency, and if so where is it? If not, why do I no longer receive and what can I do about it?
Click to expand...
Click to collapse
I suggest you break down the Mms.apk and look in there. It does have dependencies, they're written into a file inside the apk telling it where to send the message and where to check for messages. It also contains the user agent information. If you could some how pack that into chomp or another mms/sms app then you might be able to delete the stock app and push/install your choice messaging app to the system.
You no longer get messages (I assume) because when you're sent an sms/mms it sits on your carriers server while it sends a message to your phone (you don't see it) telling it that there's a message waiting to be retrieved. It's expecting a certain response about the phones state and type. If the format is incorrect or it doesn't get a response then the message just sits on the server. To send a message I believe it just uses apn settings to contact the server with 'wait for message' then the server responds 'ready' the phone sends it and all is well. It doesn't request the phones state and type and therefor the lack of a UA has no effect. Of course that's my understanding of how it works but I could be a little off here or there
Thanks KCRic. I did a factory reset and installed CM6.1-RC1, and now I'm getting texts. I find that this has happened to others too. I expected to get an avalanche of texts when I factory reset, but nothing. At least I'm receiving them now.
I'm surprised to read that files are actually modified on-the-fly inside apk's. This would explain alot of things. Is there a way to manually modify those files using some sort of apk tool?
Quantumstate said:
App Sorting - Also like so many others, I have many many apps. I have always categorized my apps, since I started using Debian exclusively 14 years ago. To have all my apps dumped into a giant pile as they are in the N1, is irritating. I installed Apps Organizer, but it seems to want me to tag each app with a category, rather than basically making folders with categories such as Utilities, System, Multimedia, etc.
Is there any way to make folders for the apps?
Click to expand...
Click to collapse
If you are using adw you can set up groups in the app drawer. Not quite the same as folders but pretty useful
Quantumstate said:
Factory Reset - If I back up system and apps using Titanium, and desktop and ADW settings using ADW, and export contacts, is that enough?
What are the data structures in Android? I know there's the kernel, and ADW is the full user interface, but where are contacts stored? Where are apps, /system/apps?, and if so where are their config files? Where are the desktops configured, and where are the shortcuts+icons stored? I can't find any such config files, and the only one I know of is the central system config file /system/build.prop.
How to recover my contacts? Apps installed in phone memory? Would a restore, restore whatever is ostensibly messing up the compass?
So given wherever these data structures are, what effect does a factory reset have? Exactly which data structures does it wipe/replace?
Click to expand...
Click to collapse
Have you tried my backuppro for backing up your contacts and apps. There is a free version that will work for 30days. I personally never restore anything with TB, as it causes me no end of headaches. I use my backup pro to backup my personal data, ( contacts, sms, mms, dictionary, calendar etc ) I use applist to save a txt file with a list of apps i have installed. Then just reinstall the apps via market or diect push. This is just my personal o
I do this on a fairly regular basis ( trying different roms ) and can do it about 15mins

Good For Enterprise

Has anyone been able to get this working with Root? I install fine, enter my pin and it goes through but since I have root it doesnt sync. Im running liberty, any suggestions
matt1313 said:
Has anyone been able to get this working with Root? I install fine, enter my pin and it goes through but since I have root it doesnt sync. Im running liberty, any suggestions
Click to expand...
Click to collapse
Checking for root is configurable by your IT area. My account is not setup to check for root but I have had other problems. Can you easily unroot and reroot your device so Good would work except for the rare times that you actually need root? One problem I have had is the initial setup would never complete (stops at retrieving policies) unless I go back to stock eclair, get it working and back it up via Titanium backup, then upgrade to Froyo or GB, and then restore it. Mine continues to work via root though. The other problem I have had is if I ever restore to an earlier state (using the same PIN), it will stop syncing. I need a new PIN issued to get it working again.
I'm reading that IT admins can lock your phone camera, wipe SD card, etc.
What other kinds of things can they do once "Good for Enterprise" is installed on your personal phone?
Nate2 said:
I'm reading that IT admins can lock your phone camera, wipe SD card, etc.
What other kinds of things can they do once "Good for Enterprise" is installed on your personal phone?
Click to expand...
Click to collapse
I was involved in piloting "Good for Enterprise" for my company. I do know that the possible "controls" vary depending on the platform. Good for Enterprise on the IPhone will have much more control because the devices (hardware) and OS are very limited compared to Android. Keep that in mind as you read some of these items if they don't mention which platform. Also, the Good application would have to be granted root access to your phone "I believe" in order to do any of the items you mentioned. If you are running a custom ROM and have the "SuperUser" app, you would see if it had that access. I "think" it will be very hard for Good to implement some of those controls unless the Android OS provides an API for it because the underlying hardware can vary so much. I'm not a developer but I think that is correct.
Also, if you work for any decent sized company, they will be very concerned about the legal aspects of company provided software deleting (or even reading) personal information outside the "Good container". I mention the word container because Good provides encryption of everything within the app so it can not be read by anything outside the app (such as root explorer). I have successfully backed up and restored the encrypted data to another ROM but it is just bits to Titanium Backup or anything else. Feel free to PM me if you have any other questions on it that I might be able to answer. I know the admin for Good for our company that I could ask other questions.
I'm reading that the installation can detect jailbroken iPhones and rooted Android devices, and if the IT admins decide, they can configure it to refuse installation on such devices to prevent compromising Good's security/integrity of its resources.
(I'm not rooted, and don't plan to root my DroidX, so it is a moot point for me)
I heard from Verizon that IT admins can remotely control hardware components, including cameras, Bluetooth and IR ports, SD Cards, and more.
Things I'd like to know... can IT admins:
Track/monitor internet usage on the device?
Track/monitor GPS usage?
Copy non-Good related resources (e.g. files) from the device or SD card?
Lock the device?
Locate the device?
Wipe non-Good related resources?
Does the Good app send device System Logs to the IT folks?
Phone call logs?
App Permissions:
YOUR ACCOUNTS
ACT AS AN ACCOUNT AUTHENTICATOR Allows an application to use the account authenticator capabilities of the AccountManager, including creating accounts and getting and setting their passwords.
MANAGE THE ACCOUNTS LIST Allows an application to perform operations like adding, and removing accounts and deleting their password.
SERVICES THAT COST YOU MONEY
DIRECTLY CALL PHONE NUMBERS Allows the application to call phone numbers without your intervention. Malicious applications may cause unexpected calls on your phone bill. Note that this does not allow the application to call emergency numbers.
NETWORK COMMUNICATION
FULL INTERNET ACCESS Allows an application to create network sockets.
YOUR PERSONAL INFORMATION
READ CONTACT DATA Allows an application to read all of the contact (address) data stored on your device. Malicious applications can use this to send your data to other people.
READ SENSITIVE LOG DATA Allows an application to read from the system's various log files. This allows it to discover general information about what you are doing with the device, potentially including personal or private information.
WRITE CONTACT DATA Allows an application to modify the contact (address) data stored on your device. Malicious applications can use this to erase or modify your contact data.
PHONE CALLS
READ PHONE STATE AND IDENTITY Allows the application to access the phone features of the device. An application with this permission can determine the phone number and serial number of this phone, whether a call is active, the number that call is connected to and the like.
STORAGE
MODIFY/DELETE USB STORAGE CONTENTS
MODIFY/DELETE SD CARD CONTENTS Allows an application to write to the USB storage. Allows an application to write to the SD card.
SYSTEM TOOLS
RETRIEVE RUNNING APPLICATIONS Allows application to retrieve information about currently and recently running tasks. May allow malicious applications to discover private information about other applications.
PREVENT DEVICE FROM SLEEPING Allows an application to prevent the device from going to sleep.
YOUR ACCOUNTS
DISCOVER KNOWN ACCOUNTS Allows an application to get the list of accounts known by the device.
HARDWARE CONTROLS
CONTROL VIBRATOR Allows the application to control the vibrator.
NETWORK COMMUNICATION
VIEW NETWORK STATE Allows an application to view the state of all networks.
VIEW WI-FI STATE Allows an application to view the information about the state of Wi-Fi.
SYSTEM TOOLS
READ SYNC STATISTICS Allows an application to read the sync stats; e.g., the history of syncs that have occurred.
AUTOMATICALLY START AT BOOT Allows an application to have itself started as soon as the system has finished booting. This can make it take longer to start the device and allow the application to slow down the overall device by always running.
KILL BACKGROUND PROCESSES Allows an application to kill background processes of other applications, even if memory isn't low.
Sent from my unrooted DroidX using XDA App
I've been using EVO CM7 nightlies for quite a while now and never had issues with Good for Enterprise. With last 3 versions of nightlies, Good hasn't worked. When trying to reinstall Good, it says there is no phone network when trying to register. When looking at Device Info in Good setup screen, it doesn't have a phone number. Tried clearing, data, all cache, etc.
Is anyone else having this issue? It's like CM7 is not sending the phone string to Good when calling it.
A coworker also uses CM7 (not nightlies) and has no issues with Good on EVO. The phone number shows up in Good device info on his EVO.
I had the same problem, but I'm luckily an admin at our company on the good software. After messing around with it... this is what I had to do.
1. Uninstall Good from your phone on CM7 (Must be uninstalled at first for this to work....)
2. Reboot into Recovery and make a Nandroid Backup
3. Wipe the both Caches and Data, Install a Sense Rom
4. Install Good Mobile and have you admin resend you the email to enroll your phone
5. After entering the code and entering a password.. the Good will try to pull emails... kill the good app before this.
6. With Titinium Backup, backup Good and its Data.
7. Reboot into recovery.
8. Wipe the both Caches and the Data... Recover your previous CM7 Nandroid backup.
9. In CM7 launch Titanium backup and restore Good Mobile and its Data.
Worked after that... this way Good would communicate with the phone during the enrollment... which for some reason with CM7 it doesn't work... and just complains about not being connected to your mobile network.
Coincidentally I've just put up another post relating to IMSI numbers which was prompted by Good refusing to activate as some devices are reporting the same 1st 6 digits of their IMSI rather than the full 15 that Good uses to authenticate the license relative to the specific SIM card the license is for. Has anyone else come across this issue with Good?
matt1313 said:
Has anyone been able to get this working with Root? I install fine, enter my pin and it goes through but since I have root it doesnt sync. Im running liberty, any suggestions
Click to expand...
Click to collapse
Mine quit syncing after the first day. I had to upgrade my personal unlimited data plan to a corporate/enterprise data plan for an additional $15/month with Verizon, and reinstall Good.
Sent from my unrooted DroidX using XDA App
Sievers said:
I had the same problem, but I'm luckily an admin at our company on the good software. After messing around with it... this is what I had to do.
1. Uninstall Good from your phone on CM7 (Must be uninstalled at first for this to work....)
2. Reboot into Recovery and make a Nandroid Backup
3. Wipe the both Caches and Data, Install a Sense Rom
4. Install Good Mobile and have you admin resend you the email to enroll your phone
5. After entering the code and entering a password.. the Good will try to pull emails... kill the good app before this.
6. With Titinium Backup, backup Good and its Data.
7. Reboot into recovery.
8. Wipe the both Caches and the Data... Recover your previous CM7 Nandroid backup.
9. In CM7 launch Titanium backup and restore Good Mobile and its Data.
Worked after that... this way Good would communicate with the phone during the enrollment... which for some reason with CM7 it doesn't work... and just complains about not being connected to your mobile network.
Click to expand...
Click to collapse
I previously had a similar problem that I mentioned above - on custom FROYO ROMs it would stop at retrieving policies but flashing to stock eclair, I could finish the setup (and let all current emails come in) and then backup via TB, flash to custom FROYO, then restore and it would be all set. However, when I recently reinstalled Good on Continuum 5.5, I decided to try to let it complete the setup and it did with no problem. I only tried that since my IT admin setup "self-service" for me. I can access a link where I can send a new PIN for my account since it can easily stop syncing. The PIN goes to your corporate email so it is safe to allow.
@Nate2 - sorry I didn't see your post previously. Yes, there are Good policies that can be setup to detect "jailbroken" IPhones, etc. At my company, Good on Android is still not a standard offering because corporate policies are limited to what they can do on Android due to the numerous OS and hardware combinations. However, I have been pushing simply putting trust in the Good encryption (AES 256 if I remember right). Looking at the permissions of the app makes it look at first glance like it can do anything. However, I don't think it is as extensive as it seems. The only "data" outside the Good container that can be read by the app "to my knowledge" is the contact info. This is because your IT administrator can allow Good to sync corporate contact info (in Good) to your phone's contact info. This allows you to easily see who is calling (rather than a phone #) if it is one of your corporate contacts. Although it can access (modify/delete) SD contents, it doesn't say "Read". I don't think I am "reading" too much into that... For internet access, I know Good is working on adding in internet access (from inside the Good container) so browser access is allowed. I am "guessing" this is mostly for IPhones, etc. where the IT admin could stop internet access outside the Good container. That way they could control internet access on a "corporate" device. This is speculation on my part, though. I do think it can send device logs which is required "I think" to detect root access. Look over all the permissions listed keeping in mind READ access to system logs and contact info only and it seems to fit. Therefore, I think they probably can detect that you enabled/disabled GPS but I "doubt" they can detect where you went since I don't "think" that goes in system logs that they pull. If you still have any question, send me a PM since I don't frequently check this thread.
Thanks RichMD.
I once worked in a large company where a sysadmin was fired for accessing the corporate e-mail of an employee (his ex-girlfriend). She reported the incident to HR. Possible access to additional sensitive resources on the phone makes these kinds of incidents worse, and that's why we should be cautious.
Sent from my unrooted DroidX using XDA App

Privacy concern with a dubious app

Any help will be much appreciated.
I have to install an app which I don't trust, but which requires too many permissions, which obviously I am not keen on giving the app. For reasons beyond my control, I can't name the app (it's a work thing).
My idea is to create a new user on the phone, (OnePlus2) and install the app for that user only. Would this stop it from being able to access the data under my own user, and restrict it to only read the data available for the new user for which it is installed?
It requires permission to: (just incase this info helps)
Draw over other apps
Take pictures and videos
Find accounts on the device
Approximate location, precise location
Read SMS/MMS, Send & View SMS/MMS
Modify or delete contents of USB storage
Read contents of USB storage
Read phone status and Identity
Any other solution I should look at? Or will this work just fine?
Cheers!
No way I would install that. Not on a device I use. Unless I had full control over the source code for the apks. I could see some uses.
But to answer your question, I think that should work. I don't have much experience with the details of extra users on the device bit you can look it up on the Google developer site.
That should be enough.
For good measure, I Tried Doing this on my Moto G4 Plus. I created a new user and installed Drupe and Textra. And here is what happened.
1. The New User did not have access to my contacts, call records or SMS
2. The old user could not see these two apps.
since the gallery is tied to photos on the Moto, the users could not see each other's photos.
UPDATE: I just saw an app on another thread that may work for you. - https://forum.xda-developers.com/android/apps-games/closed-beta-test-incoming-companion-app-t3366295

[HELP THREAD] export Whatsapp Key crypt14 Android 11 - decrypting database

Hello dear xda users,
I wanted to transfer my WhatsApp to a new phone. I have created a local backup and transferred it to the new phone. Though WhatsApp doesn't want to recognize it and just prompts me for the google drive backup. The number stayed the same and in the past I never had problems with that. The same things happens on my old phone. So now I have all the data, but I cannot use it. It would be sad for me to lose all my chatlogs (6 years). So I wanted to decrypt the database with the help of https://andreas-mausch.de/whatsapp-viewer/. Though I haven't found a recent and decent manual on how to get the WhatsApp Encryption Key from the newest app version and newest Android (crypt 14). I can root my phone if necessary. So if someone knows how to do that, may you please provide a manual or point me in the right direction?
Kind regards,
sollo477
Ordinarily, you should be able to restore WhatsApp chatlog from your local backup.
I have the same problem... i can´t restore from local file, i spent all my SMS verification codes, i have to wait til tomorrow to try again... ;(
James_Watson said:
Ordinarily, you should be able to restore WhatsApp chatlog from your local backup.
Click to expand...
Click to collapse
I know, it always worked before. But now WhatsApp is just stupid. I also contacted the WhatsApp Support. They were like: "Well...tough luck. We can't help you." Maybe they should just give people an easy way to make an unencrypted export of all chats. I did everything according to the manuals and then the restore of the backup doesn't work. You don't even get any pop up, if something was wrong with the backup file or that WhatsApp cannot find any back ups on the phone. I have Threema as well, but most people I know don't use it.
I am also facing the same problems since yesterday.. And i am losing almost 3 yrs of my important chats due to this careless whatsapp bug. Anyone please help me in this..
mayur9890 said:
I am also facing the same problems since yesterday.. And i am losing almost 3 yrs of my important chats due to this careless whatsapp bug. Anyone please help me in this..
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My backup database file is having crypt14 extension.. (usually it was crypt12) i already tried installing older Whatsapp version, rooted my phone and tried getting the key as well but whatsapp viewer saying invalid key as the file got skipped while authentication and activating whatsapp. Now i am stuck with a database file which i cant use and whatsapp is not at all concerned to help me with their system.
That really sounds like a bug. So maybe I should just keep the backups for now till they are old enough to be opened or WhatsApp fixes the problem.
I saw this fix on another thread and it works
Copy the files ("msgstore.db.crypt14", "msgstore-YYYY-MM-DD.1.db.crypt14"...) in "internal storages/WhatsApp/Databases" on your old Android smartphone
Create the path "sdcard/WhatsApp/Databases" on your new Android smartphone and paste the copied files there
Install Whatsapp via Google Play Store on your new smartphone
Open Whatsapp and verify your phone numer (you have to use the same number as on your old smartphone)
When it asked you to grant access to your files for Google drive, ignore the message and instead close the app (press □ and wipe Whatsapp away)
Activate airplane mode
Open Whatsapp again and wait until you see the message that scanning is taking longer than usual. Press "skip" (don't know the English word, I'm also using Whatsapp in german) and in the new message also press "skip"
You should now see your local backup, press "restore backup"
Disable airplane mode and activate Wifi
Ignore the message regarding Google Drive and, when your backup has been restored (look at the progress bar at the bottom in the background), close the app
Open Whatsapp again and you should see now your old and new messages alltogether!
Oddking said:
I saw this fix on another thread and it works
Copy the files ("msgstore.db.crypt14", "msgstore-YYYY-MM-DD.1.db.crypt14"...) in "internal storages/WhatsApp/Databases" on your old Android smartphone
Create the path "sdcard/WhatsApp/Databases" on your new Android smartphone and paste the copied files there
Install Whatsapp via Google Play Store on your new smartphone
Open Whatsapp and verify your phone numer (you have to use the same number as on your old smartphone)
When it asked you to grant access to your files for Google drive, ignore the message and instead close the app (press □ and wipe Whatsapp away)
Activate airplane mode
Open Whatsapp again and wait until you see the message that scanning is taking longer than usual. Press "skip" (don't know the English word, I'm also using Whatsapp in german) and in the new message also press "skip"
You should now see your local backup, press "restore backup"
Disable airplane mode and activate Wifi
Ignore the message regarding Google Drive and, when your backup has been restored (look at the progress bar at the bottom in the background), close the app
Open Whatsapp again and you should see now your old and new messages alltogether!
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Click to collapse
Can u give the thread link to this fix?
hansdok123 said:
Can u give the thread link to this fix?
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Click to collapse
WhatsApp cannot detect local backup file
I did a backup for my messages then uninstalled WhatsApp. The next day, I reinstalled it for a quick thing and it restored locally without problems then I uninstalled it again. 2 weeks later, when I
stackoverflow.com
@sollo47..Did you tried any of the methods above.. My WhatsApp is stuck for verification for next 48 hrs and i wont be getting sms codes to verify.
I just wanted to chip in to say that I am hitting exactly this issue right now. I wonder if it's a new bug in WhatsApp because just a couple of months ago I migrated really smoothly from my old Huawei P10 Lite to Pixel 4a and everything was fine.
Now I'm trying to migrate my wife from her Honor 9 (very similar to the P10) to a second Pixel 4a and WhatApp is being a nightmare! There are successful local and Google Drive backups on the old handset and all the messages are still present on that one, but when the new one restores from Google Drive, it only seems to retrieve the media files and none of the Chat history.
I've copied over the latest msgstore.db.crypt12 file but WhatsApp didn't seem to detect it and went back to Google Drive again. Now I've exhausted my verification options for a couple of hours so will have to wait (seriously! I've used 2-3 SMS codes and about 3 phone verifications trying to sort this out!!)
One thing I've noticed, which I really hope isn't going to be a big problem is that when it creates its own new database when restoring from Google Drive it's got a `crypt14` extension.
When I'm able to retry the verification I am going to try as above and put it into flight mode before attempting a restore so that it is forced to look at the local files for options.
Every other App on the damn planet includes menu options for both Backup and Restore, so what does WhatsApp only have Backup and make it damn near impossible to do a proper restore. :-(
I'll update with any progress.
Well... I'm no further forward :-(
I tried downgrading the App to 2.21.8.17 and then following these instructions: https://stackoverflow.com/a/67756993/4915304
By putting the phone into flight mode and skipping the internet checks the application _did_ then discover a local backup file however it then failed to Restore it :-(
There's a possiblity this failure was my fault... I've discovered that on my wife's phone there's an old Directory from 2020 containin backups, and then the external SD card has more recent ones... I'd accidentally copied the wrong ones, which I realised when it offered to restore the newest backup from nearly a year ago :-( So before accepting, I thought I'd try my luck and I replaced the msgstore.db.crypt12 via adb push to be the up-to-date one. I was hoping that it might not care. The reason for it failing was not displayed but now there's no option to restore unless I reset the app, which means waiting another 4+ hours before they'll give me a new verification code :-(
I also tried purchasing WonderShare MobileTrans as it claimed to be the only option to enable restoration of messages without reinstalling/resetting the installed application. Unfortunately that's of no use to me because it required the Source Phone to have WhatApp verified and active in order to capture the backup that it needs! Under the hood it's entirely reliant upon 'adb' access to the phone and I'm sceptical as to whether it will even work with the newer versions of WhatsApp.
On both the Android 8 source phone and A11 destination phone, it pops up with a warning that the application was built for an older version of Android and might not work ¯\_(ツ)_/¯
I'm sooooo annoyed about this now. If it wasn't for the fact that so many friend and family are only using WhatsApp I'd uninstall it now and use something more open instead.
I had the same problem yesterday! Spent ALL DAY trying to restore my WhatsApp local backup (I've done it before a million times and no problems).
Looks like there is a problem with the latest version (2.21.10.16) restoring local backups.
I downloaded an older version apk (WhatsApp Messenger 2.21.6.17 from apkmirror) and copied to my internal storage.
Went through the normal process of instaling and verifying my number... IT FOUND MY LOCAL BACKUP!!!!
I thought I had lost all my chats from the last 4 years or so!
Try it and good luck!
@groovy909 and all others. Many thanks for help and all the hints here. After 24 hours of using hating speak, I was able to restore least 2 years old back up.
- the downgrade of Facebook Whats-app helped and I have least something.
Many thank for awesome community and please keep the great work.
sollo477 said:
Hello dear xda users,
I wanted to transfer my WhatsApp to a new phone. I have created a local backup and transferred it to the new phone. Though WhatsApp doesn't want to recognize it and just prompts me for the google drive backup. The number stayed the same and in the past I never had problems with that. The same things happens on my old phone. So now I have all the data, but I cannot use it. It would be sad for me to lose all my chatlogs (6 years). So I wanted to decrypt the database with the help of https://andreas-mausch.de/whatsapp-viewer/. Though I haven't found a recent and decent manual on how to get the WhatsApp Encryption Key from the newest app version and newest Android (crypt 14). I can root my phone if necessary. So if someone knows how to do that, may you please provide a manual or point me in the right direction?
Kind regards,
sollo477
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My suggestion is to root your phone...it's way much easier to get the key.
Concerning whatsapp-viewer...I suggest you another parser for crypting/decrypting/viewing whatsapp databases: https://github.com/B16f00t/whapa
It works very nicely...one you have the key of course.
L
Anybody can decrypt msgstore.db.crypt14 ???
Hey guys, I was very busy the last few month and couldn't afford to lock myself out of WhatsApp again due to the limitation on the 2FA. So I have tried it as well with an older WhatsApp version from February 2021 and it still didn't work. I will go for the solution of rooting my phone once get the key and then unroot it again. Then I can use the offered Whapa Extractor to extract the old backup. Although since I can't merge the new database with the old one I will just keep the encrypted old database one for references. It's sad and I wish there would be another solution, since I am now forced to use google drive to backup my data for the future.
Unless you know a better solution to backup Whatsapp locally and can guarantee that a restore will be possible in the future. I would even pay for that.
Certainly, titaniumbackup is the best option.
VD171 said:
Certainly, titaniumbackup is the best option.
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Does it also work when I restore it to a different android phone?

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