Problem with 3rd party camera apps when flash enabled (cameraNext is ok) - ONE Q&A, Help & Troubleshooting

Hello,
I just noticed really weird effect on photos and it seems to be software issue. Look at this 2 images.
This one was taken using CameraNext, everything is fine:
This one was taken with GoogleCamera:
Most weird everything is ok if I don't use flash. But with flash, only stock camera is ok, any other app will make photo with this effect? Did you noticed the same??

Just to clarify...
I have one (broken screen) oneplus one with the same issue I just order the screen and charger plug, however was thinking about taking the phone to a camera repair center to get the issue fixed because was thinking about a flash sync issue or one of the 2 flashes is lighting more than the other... well, I've always used the default app. What you say is if I install a 3rd party camera app it's going to work fine? Yes, I should try it first before ask but my cell is not ready yet to be used and I just want to make sure. Thanks for advance....
giaur said:
Hello,
I just noticed really weird effect on photos and it seems to be software issue. Look at this 2 images.
Most weird everything is ok if I don't use flash. But with flash, only stock camera is ok, any other app will make photo with this effect? Did you noticed the same??
Click to expand...
Click to collapse

Related

[Q] Front and Back Camera and LED stopped working after screen replacment

Hi, I'm having an issue with my Nexus 5 which is that the front and back cameras as well as the back LED no longer seem to function. This happens in the stock Camera app where as soon as it is opened, an 'Unfortunately, Camera has stopped.' message comes up and blackness is shown. This also happens in third party apps such as Snapchat where the message 'Snapchat was unable to open the camera. You may need to restart your device ' comes up. In addition, upon attempting to use Tesla LED, the back facing LED does not turn on.
The likely cause that I can see is the recent screen replacement that took place. I ordered this[1] online which came with a new set of cameras as well as a new screen. I took the motherboard, battery and rear case from the old phone and attached them to the new set of cameras and the new screen.
After performing the replacement, everything else worked except the cameras and the LED.
Upon seeing the issue, I tried swapping out the new rear facing camera (that came with the screen replacement) for the old rear facing camera that was in the old phone (the camera still worked before the replacement). After swapping the rear camera the issue was unchanged.
I have tried the following in terms of software fixes:
-Other camera applications - they crash or are black
-Clear cache and application data for the stock camera app - no effect
-Change to ART - no effect
I would greatly appreciate any help or advice that you can offer.
I'd reinstall stock rom and gapps, if they still don't work you know it's a hardware problem for sure. Then troubleshoot from there.
Lokke9191 said:
I'd reinstall stock rom and gapps, if they still don't work you know it's a hardware problem for sure. Then troubleshoot from there.
Click to expand...
Click to collapse
I factory reset the device and tried the default Google Apps, still having the same issues.
Any suggestions for hardware trouble shooting?
bhtp said:
I factory reset the device and tried the default Google Apps, still having the same issues.
Any suggestions for hardware trouble shooting?
Click to expand...
Click to collapse
As for hardware trouble shooting, being that you know the original cameras worked, all you can do is check the connections . I'd unplug them and plug them back in.
I'd also try flashing the 4.4 stock camera zip and see if that works.
Lokke9191 said:
As for hardware trouble shooting, being that you know the original cameras worked, all you can do is check the connections . I'd unplug them and plug them back in.
I'd also try flashing the 4.4 stock camera zip and see if that works.
Click to expand...
Click to collapse
I tried reattaching all of the physical connections and that did not seem to make a difference.
In regards to flashing the 4.4 stock camera zip, would you be able to give me a little guidance as to how that process would occur?
Thanks so much for your help so far.
You'd need to root, install a custom recovery (twrp), use titanium backup to uninstall camera. Then boot into your custom recovery and install the camera zip.
Lokke9191 said:
You'd need to root, install a custom recovery (twrp), use titanium backup to uninstall camera. Then boot into your custom recovery and install the camera zip.
Click to expand...
Click to collapse
Sorry for such a long response time.
I updated the phone to 4.4.3.
Interestingly the back facing camera appears to have started working. The default camera application still fails to open, but when I use another application (Snapchat) and have it set to try the backfacing camera first, everything seems to work ok. However, when I switch to front facing the application says that it can't find the camera.
In addition, the back facing LED has begun to work again as well.
Previously, I had switched out the new rear facing camera (that came with the casing) for the old rear facing camera hoping that it might changes things. I recognize retrospectively that my method of testing was flawed as it seems as though regardless of whether one of the cameras is/was working the application would not open.
Hoping that the replacement of the rear facing had caused it to start working, I swapped out the new front facing camera for the old one. Upon testing, the issues with the front facing camera seem to persist.
At this point I'm not sure how to proceed. The lack of functionality of both front facing cameras (the old and the new) would seem to suggest an issue with the connector on the motherboard if the problem were hardware based. I'm not sure, though, if the problem could somehow be in software.
One software phenomenon that I observed is that as soon as I try to use the front facing camera, the back facing camera stops working again requiring the application to be reset. This occurrence has led me to question the causation between the update and the new functionality. It is possible that in my testing of the device before the update, I had simply been opening the front facing camera and upon seeing it fail, and trying the back facing camera and seeing it fail (because I had tried the front facing camera), that I assumed it was not working.
If you have any recommendations on how to proceed I would greatly appreciate hearing them. If not then thanks for all your help.
bhtp said:
Sorry for such a long response time.
I updated the phone to 4.4.3.
Interestingly the back facing camera appears to have started working. The default camera application still fails to open, but when I use another application (Snapchat) and have it set to try the backfacing camera first, everything seems to work ok. However, when I switch to front facing the application says that it can't find the camera.
In addition, the back facing LED has begun to work again as well.
Previously, I had switched out the new rear facing camera (that came with the casing) for the old rear facing camera hoping that it might changes things. I recognize retrospectively that my method of testing was flawed as it seems as though regardless of whether one of the cameras is/was working the application would not open.
Hoping that the replacement of the rear facing had caused it to start working, I swapped out the new front facing camera for the old one. Upon testing, the issues with the front facing camera seem to persist.
At this point I'm not sure how to proceed. The lack of functionality of both front facing cameras (the old and the new) would seem to suggest an issue with the connector on the motherboard if the problem were hardware based. I'm not sure, though, if the problem could somehow be in software.
One software phenomenon that I observed is that as soon as I try to use the front facing camera, the back facing camera stops working again requiring the application to be reset. This occurrence has led me to question the causation between the update and the new functionality. It is possible that in my testing of the device before the update, I had simply been opening the front facing camera and upon seeing it fail, and trying the back facing camera and seeing it fail (because I had tried the front facing camera), that I assumed it was not working.
If you have any recommendations on how to proceed I would greatly appreciate hearing them. If not then thanks for all your help.
Click to expand...
Click to collapse
Any updates mate? Did you made it work ?
I opened my nexus to fix the gps. Everything worked fine, until suddenly gps stopped working. I opened again, remove the fix, still the same.
Then my camera stopped working as well. "Cannot connect to camera" or something like this it gave me.
I've updated from 4.4.4 kitkat to android L latest build, and gps works but the camera app crashes, as well as any other camera on market ( either black screen or crash ).
Any help for me ?
Any answer it will be appreciated.
Same exact issue with front facing camera after glass replacement. Anybody find a fix yet?

[Q] Front camera exposure bug

Hello guys,
I don't know if it happens to you, but I've got some ugly bug on my front camera. Wherether I'm trying to shoot photos, I've some good exposure in preview, but after I shoot a picture, the exposure goes under or over exposure, but never the one I get on a preview screen (before hitting the button). Is this a known bug and is there any way to fix it.
I didn't see anyone complain about it, so I think it's not common. By the way, I tried to use different roms and diferent camera apps, it all the same.
The only thing I found on the internet is this site:
https://community.republicwireless.com/thread/26076
Yea, it's a common bug, that haven't been fixed.
To me it only happens in very good daylight and the photos end up overexposed, HDR doesn't help.
Antique_Angel said:
Hello guys,
I don't know if it happens to you, but I've got some ugly bug on my front camera. Wherether I'm trying to shoot photos, I've some good exposure in preview, but after I shoot a picture, the exposure goes under or over exposure, but never the one I get on a preview screen (before hitting the button). Is this a known bug and is there any way to fix it.
I didn't see anyone complain about it, so I think it's not common. By the way, I tried to use different roms and diferent camera apps, it all the same.
The only thing I found on the internet is this site:
https://community.republicwireless.com/thread/26076
Click to expand...
Click to collapse
In the one plus one camera app this bug is not there! In all others that I have used its there!
liveroy said:
Yea, it's a common bug, that haven't been fixed.
To me it only happens in very good daylight and the photos end up overexposed, HDR doesn't help.
Click to expand...
Click to collapse
So I have this bug too, any pictures taken with the front facing camera outside during the day are almost entirely white, you can just about make out what the picture is of. But the preview and movies taken with the front facing camera are fine suggesting it's software. I have no screen protector, no case, unrooted, KitKat out of the box. Tried different camera apps with no difference.
I know this was posted a while ago but any updates on this? Can lollipop change anything? I have a moto g LTE in the US so no L for me yet. Can I adjust settings in the camera app (I downloaded the apk for the moto camera that has settings access)?
This issue, along with the multitasking problems that mean I can't even listen to music while surfing, have tempted me to give up on this phone entirely.
drrobo said:
So I have this bug too, any pictures taken with the front facing camera outside during the day are almost entirely white, you can just about make out what the picture is of. But the preview and movies taken with the front facing camera are fine suggesting it's software. I have no screen protector, no case, unrooted, KitKat out of the box. Tried different camera apps with no difference.
I know this was posted a while ago but any updates on this? Can lollipop change anything? I have a moto g LTE in the US so no L for me yet. Can I adjust settings in the camera app (I downloaded the apk for the moto camera that has settings access)?
This issue, along with the multitasking problems that mean I can't even listen to music while surfing, have tempted me to give up on this phone entirely.
Click to expand...
Click to collapse
Dunno if it's fixed in Lollipop, but I can test. I just don't use the front camera much.
I got no such problem with multitasking at all, even on Lollipop, let alone KitKat that was way better in the memory management.
liveroy said:
Dunno if it's fixed in Lollipop, but I can test. I just don't use the front camera much.
I got no such problem with multitasking at all, even on Lollipop, let alone KitKat that was way better in the memory management.
Click to expand...
Click to collapse
Thanks for offering to test it - I'd really love to know if L makes a difference. I don't often use my front facing camera either, but just knowing I don't have the option to use it is seriously off putting. Last week I ran into a friend of mine I hadn't seen in years, and after trying to take a picture together you couldn't see either of our faces. It was so disappointing.
As for the multitasking, it seems like some phones have an issue while others don't - all I know is that when I have Google Play open, launching Chrome causes Play to close after 30 seconds, no crash error or anything. Same with the home screen having to redraw after exiting almost every app I use, and Chrome tabs reloading every time I switch between them. I've gone as far as uninstalled the memory hogging facebook and other apps, but the problem persists. Painful is the only word for this phone at the moment.
drrobo said:
Thanks for offering to test it - I'd really love to know if L makes a difference. I don't often use my front facing camera either, but just knowing I don't have the option to use it is seriously off putting. Last week I ran into a friend of mine I hadn't seen in years, and after trying to take a picture together you couldn't see either of our faces. It was so disappointing.
As for the multitasking, it seems like some phones have an issue while others don't - all I know is that when I have Google Play open, launching Chrome causes Play to close after 30 seconds, no crash error or anything. Same with the home screen having to redraw after exiting almost every app I use, and Chrome tabs reloading every time I switch between them. I've gone as far as uninstalled the memory hogging facebook and other apps, but the problem persists. Painful is the only word for this phone at the moment.
Click to expand...
Click to collapse
Tested and I couldn't reproduce the bug on 5.0.2. It takes pretty normal pictures now.
Can you tell me if on KK you can enable HDR? On lollipop this is not accessible at all.
liveroy said:
Tested and I couldn't reproduce the bug on 5.0.2. It takes pretty normal pictures now.
Can you tell me if on KK you can enable HDR? On lollipop this is not accessible at all.
Click to expand...
Click to collapse
I have hope for the lollipop update then! Yes on Kk you have three options for HDR, on, off and auto.

Is burst mode broken?

Hi everyone,
I'm facing an issue with burst shooting.
When I burst-shoot photos in mid to low light conditions using the HTC stock camera app, I can see that most of the photos (except the first 3-5 photos) are filled with colorful noise all over them...
I'm using an EMEA HTC U11 128GB model with 1.27.401.5 software and camera app v9.20.9740975.
Am I the only one that facing this issue?
Please refer to the attachments to see the problem yourself.
Left image is the third burst-shot and looks OK.
Right image is the fifth burst-shot and looks very grainy (all the burst shots from the 5th and on look like that)
There is nothing wrong with it. Burst mode does not have the noise reduction algorithms which are available in hdr auto mode. Therefore these shots are perfectly normal in bad light conditions. Mine does the same.
phylosoph said:
There is nothing wrong with it. Burst mode does not have the noise reduction algorithms which are available in hdr auto mode. Therefore these shots are perfectly normal in bad light conditions. Mine does the same.
Click to expand...
Click to collapse
When I capture burst shots on the ported google camera app, all photos are looking just fine without all that densed noise so I think you are wrong. You can try it yourself.
Something is very wrong with this feature on stock camera app on my side, I'm sure that it doesn't need to look like that at all.
I see a clear difference between the 3 to 5 first shots and all the rest, it's like they were taken by a different sensor!
I thought you were asking if your phone has a problem or not, so I answered according to what I understood.
It's how the stock camera app is. It needs some updates to fix these issues, there is nothing we can do about it except waiting.
I do believe that google camera is superior to stock app with good settings in almost every condition therefore I use google camera.
phylosoph said:
I thought you were asking if your phone has a problem or not, so I answered according to what I understood.
It's how the stock camera app is. It needs some updates to fix these issues, there is nothing we can do about it except waiting.
I do believe that google camera is superior to stock app with good settings in almost every condition therefore I use google camera.
Click to expand...
Click to collapse
Thanks for the clarification.
Meanwhile I will continue to use burst captures only on Google Camera app.
Hope that HTC knows about this issue and trying to fix this as we speak. :fingers-crossed:

Rear camera stopped working randomly

Yesterday, I could use my rear camera normally without problems. Now every app that uses the rear camera (Camera, Snapchat, etc.) crashes instatnly without giving chance to switch to front facing camera. Tried factory reset like a million times without any luck. What could be the possible reason and how can i get it back to work ?
HTC U11 Life Android One 8.1.0 (EU/PL) 32 GB
Same problem here...any fix for this?
same problem here, any solutions?
add another person. My wife's u11 just stopped working no matter the resets, forced RUU updates (stock) and everything.
Spoke to HTC they said they'd fix it but said they have no timetable on when they'd return it! They're falling apart.
4redstars said:
add another person. My wife's u11 just stopped working no matter the resets, forced RUU updates (stock) and everything.
Spoke to HTC they said they'd fix it but said they have no timetable on when they'd return it! They're falling apart.
Click to expand...
Click to collapse
This is U11 life thread and not u11, and its related to a not working camera module and not the whole device. For HTC repair i can tell you it takes something between 3 and 12 months to get the device back. No joke you can read about these long repair times a lot online.
alempije said:
Same problem here...any fix for this?
Click to expand...
Click to collapse
same issue here. No fix but to confirm it's a hardware issue, I use Google voice commands to say "Take a selfie" - which launches the camera app with the front facing camera selected.
If that works fine, then it is likely a hardware issue with the rear camera, you can contact HTC, though your mileage may vary.
If front-facing camera is also not working, that could indicate a software issue you could try resetting the camera settings back to default. Other possible causes might be the disk / sd card where photos are being stored when camera is launched....
Back camera stopped working completely here, no picture, just black and the camera app closes after 5 sec. Resetting camera app did not help. Other camera app (open camera) has the same problem.
Front camera works from “long tap / selfie cam”

Rear camera sluggish

I'm facing an issue with my camera which I couldn't find anything about via a web search. So I would like to know if anyone experienced something similar?
I'm running the stock rom and didn't tinker with the phone.
Since yesterday my rear camera is really slow an only slowing blurred images. The whole phone seems to be running really slow and unable to handle the data. Switching to the front camera takes ages but once it's active it's working normally.
If I try to use the camera several times I end up with a black preview image. A reboot returns the camera to the previous laggy state.
Changing to a different camera app yields the same behavior. Could be an issue with the latest patch for Android 12 I i installed around the same time or my hardware is fried...
stephael said:
I'm facing an issue with my camera which I couldn't find anything about via a web search. So I would like to know if anyone experienced something similar?
I'm running the stock rom and didn't tinker with the phone.
Since yesterday my rear camera is really slow an only slowing blurred images. The whole phone seems to be running really slow and unable to handle the data. Switching to the front camera takes ages but once it's active it's working normally.
If I try to use the camera several times I end up with a black preview image. A reboot returns the camera to the previous laggy state.
Changing to a different camera app yields the same behavior. Could be an issue with the latest patch for Android 12 I i installed around the same time or my hardware is fried...
Click to expand...
Click to collapse
I would try a system reset if possible, I know its a pain but if it works problem solved, You could also try going back to a different build via android flash tool , just a couple of ideas although extreme ,would narrow it down even more to a hardware issue over corrupt software. Hth
hammered58 said:
I would try a system reset if possible, I know its a pain but if it works problem solved, You could also try going back to a different build via android flash tool , just a couple of ideas although extreme ,would narrow it down even more to a hardware issue over corrupt software. Hth
Click to expand...
Click to collapse
I feared that I would have to do this. Factory reset and flashing an older version didn't help.
Now I can hear that something is moving inside when I shake the phone. Time to crack it open and have a look.
Thanks for the suggestions.

Categories

Resources