[Q] Nexus 5 won't connect to Google Servers over - Nexus 5 Q&A, Help & Troubleshooting

I have recently been encountering an error on my Stock, 4.4.4, rooted, Nexus 5, in which the phone won't connect to Google servers over cell data (the signal is fine and every thing else works but the signal icon stays orange). I factory reset my phone yesterday and everything was working fine, however today, the problem is recurring. I have restored my apps from a Titanium Backup.
Is it possible that an app is causing this problem? (If so is there a way to figure out what app)
What are some other possible causes and solutions to this problem?
The only reason I want this feature is so I can locate my phone if it goes missing I can locate it, but will this error effect anything else?
Lastly I am very sorry if this is in the wrong topic area, this is my first post on these forums.

Related

I think titanium backup killed my wifi

So I was merrily flashing Liquid Smooth onto my phone, and everything seemed to be working out nicely. Then, all of a sudden this stupid pop up comes up every 10 seconds saying "unfortunately the process android.process.acore has stopped". This seemed to start not long after I tried to restore my backup of the wifi access points. I also cannot seem to connect to any wifi signal (which I had no problems with before) and the wifi seems to be stuck in between on and off.
I would assume that if someone can tell me the database or location of where the access points are saved, I would assume if I were to delete/modify that file it should fix my problem. Can anyone point me in the right direction?
noingwhat said:
So I was merrily flashing Liquid Smooth onto my phone, and everything seemed to be working out nicely. Then, all of a sudden this stupid pop up comes up every 10 seconds saying "unfortunately the process android.process.acore has stopped". This seemed to start not long after I tried to restore my backup of the wifi access points. I also cannot seem to connect to any wifi signal (which I had no problems with before) and the wifi seems to be stuck in between on and off.
I would assume that if someone can tell me the database or location of where the access points are saved, I would assume if I were to delete/modify that file it should fix my problem. Can anyone point me in the right direction?
Click to expand...
Click to collapse
I'm having the same issue. Probably going to have to do a stock restore and re-root
noingwhat said:
So I was merrily flashing Liquid Smooth onto my phone, and everything seemed to be working out nicely. Then, all of a sudden this stupid pop up comes up every 10 seconds saying "unfortunately the process android.process.acore has stopped". This seemed to start not long after I tried to restore my backup of the wifi access points. I also cannot seem to connect to any wifi signal (which I had no problems with before) and the wifi seems to be stuck in between on and off.
I would assume that if someone can tell me the database or location of where the access points are saved, I would assume if I were to delete/modify that file it should fix my problem. Can anyone point me in the right direction?
Click to expand...
Click to collapse
Yeah, lots of warning around, NOT to restore data with Titanium BAckup when going between different ROMs, It will often hose things because data is often not in precisely the same place.
This is strange. I always restore my Wi-Fi access points, call log, and text messages through tibu (only 3 data parts I restore) and have never had an issue. Was your backup from a tw rom initially? That's the only thing I can think of being a culprit. I restore those items across all aosp roms without issue.
WiFi access points are usually stored in your Google account. When I did all my custom stuff on my S3 Google always restored them. Did you have that option enabled on your phone for Google to save your settings?
DarkMenace said:
WiFi access points are usually stored in your Google account. When I did all my custom stuff on my S3 Google always restored them. Did you have that option enabled on your phone for Google to save your settings?
Click to expand...
Click to collapse
Problem is, if you install a custom ROM or different ROM, Google will often think its a different phone and restore nothing but your contacts.

[Q] Location Reporting broken after update.

On the 7th I traded my Nexus 4 into T-Mobile for a Nexus 5. On the 8th, I unlocked the bootloader and sideloaded the stock 4.4.1 OTA file. Today, all of a sudden, my location starts showing 35 miles away without me leaving the house. I turned off and on Location services, and it reset back to my actual location. A short bit later, it did it again to the exact same location.
I called Google, they told me to factory reset. I did. When it was booting up and updating apps, it prompted me to install the 4.4.2 update, which I did. After doing all of that, it repeated the exact issue. I went into my Location History on Google Maps online and deleted all the history for today which fixed it. But it keeps jumping back and forth between my Home location and this other place.
I called Google again liked they asked, and they told me to change my Location setting from High Accuracy to Device Only... and to just keep it that way. But it sucks that way. I asked could it be a hardware problem, if so, I would return it to T-Mobile. She said, "I wouldn't return it just for that issue alone." I also told her I was worried it may be a security issue since I had just handed in my old phone, and she guaranteed me it couldn't be a security issue.
Alright well... I'm lost. Unless someone here has some magic advice, I will return it tomorrow.
The attachment is from my Location History and shows the two locations 1 minute apart.
If you are just using 3G then it might be a IP address change on the towers but if you are also using WIFI for location then yeah something is up. I use High and it only uses GPS when using Maps/Navigation. Otherwise everything such as google now and such uses low power anyways.
shotta35 said:
If you are just using 3G then it might be a IP address change on the towers but if you are also using WIFI for location then yeah something is up. I use High and it only uses GPS when using Maps/Navigation. Otherwise everything such as google now and such uses low power anyways.
Click to expand...
Click to collapse
The entire time I was having the problem, I was at home connected to wifi.
So far today, it has been working like it should and hasn't given me any trouble.
I should probably mention that, along with that problem, the phone was having other issues as well. Google Now wasn't showing me cards, even though my location was working - I was unable to enter my account under the Backup and Reset settings menu - and Sound Search kept giving me syncing errors. Maybe these were all related or caused by the same problem, don't know. After removing my account from Google Now and adding it back as well as some other stuff, I was able to resolve them all.
One other thing I will say is that I was running a sideloaded version of 4.4.1 (unlocked, stock recovery, not rooted) when I did the factory reset, which I thought would reset it back to 4.4. However, when it booted back up, I had a System Update notification telling me to update to 4.4.2, but the file size was only 1.7 mb or so. How did it bypass the size of the 4.4.1 update? Or am I wrong when assuming a factory reset sets it back to its original version?

[Q] No Service SIM on Cyanogenmod 11 (need desperate help)

Hello,
I'm currently facing a problem that i've never faced before in my past 3 Nexus 5 ROMS.
2 days ago i installed Cyanogenmod 11 and it worked perfectly fine, although i cannot recall when or how exactly this SIM problem (with like 3 apps crashing on startup) did start occuring, but i'm more than 80% sure an app or modification is causing this, but not the ROM or IMEI or Radio.
I made a nandroid backup and reinstalled the ROM, to my surprise the SIM card worked perfectly and there was service, this is how i made sure that the problem wasn't caused by the ROM.
but..
the problem still persists on the NAN backed up CM 11 the phone is stuck on No Service (won't even say emergency call , even if the SIM card isn't even there) and whenever i try to enable mobile networks in the settings, the whole settings app crashes instantaneously.
however that NAN back up has ALL my important stuff, there are loads of third party apps that i'll have a pain in the arse trying to re-backup with Titanium.
Is there anyway to fix this having known its not caused by the ROM , IMEI nor Radio? I really can't afford restoring 400 apps :crying:
didn't realize that this issue was so very not common.
help?
Nortabun said:
Hello,
I'm currently facing a problem that i've never faced before in my past 3 Nexus 5 ROMS.
2 days ago i installed Cyanogenmod 11 and it worked perfectly fine, although i cannot recall when or how exactly this SIM problem (with like 3 apps crashing on startup) did start occuring, but i'm more than 80% sure an app or modification is causing this, but not the ROM or IMEI or Radio.
I made a nandroid backup and reinstalled the ROM, to my surprise the SIM card worked perfectly and there was service, this is how i made sure that the problem wasn't caused by the ROM.
but..
the problem still persists on the NAN backed up CM 11 the phone is stuck on No Service (won't even say emergency call , even if the SIM card isn't even there) and whenever i try to enable mobile networks in the settings, the whole settings app crashes instantaneously.
however that NAN back up has ALL my important stuff, there are loads of third party apps that i'll have a pain in the arse trying to re-backup with Titanium.
Is there anyway to fix this having known its not caused by the ROM , IMEI nor Radio? I really can't afford restoring 400 apps :crying:
Click to expand...
Click to collapse
the only suggestion i could make is, go through the trouble of backing up your apps but not system data, then do a wipe and fresh install.

Oh please halp. Peregrine soft bricked

I'm usually able to bodge my way through this sort of thing, but am at a loss here.
Just downloaded and flashed the latest nightly build for my Moto G 4G (Peregrine) direct from the inbuilt updater.
When it boots up i repeatedly get com.android.phone has stopped and it appears that it has no sim installed.
Have tried wiping everything and reinstalling but doesn't seem to have made much difference.
I'm an intermediate n00b - that is, I don't REALLY know what I'm doing but can usually bodge my way along blindly following forum posts to root/unlock/flash roms etc, but am at a loss this time. Can anyone please help?
OK I seem to have been able to bodge myself back to working phone more or less.
Installed Twrp 2.8.7 and CM13.0 20151204
Everything SEEMs to be ok now except that t keeps popping up a message saying my network (3UK ) is unavailable
This MAY be a problem with the network, but seems a bit of a coincidence seeing as I've been buggering about with the phone
Any known issues with network connectivity in CM13
EDIT: Still somehow managed to receive an SMS message when it said network unavaialbe
Try removing /data/data/com.android.providers.telephony/databases/telephony.db when com.android.phone keeps crashing!
Phone seems to be working now. Though not sure what i did to fix it
Now I can't install apps from Google play. Get the error "Chrome Browser - Google" can'r be downloaded. Try again and if the problem continues, get help troubleshooting
error code RPC:S-7:AEC-7 JZLQ-5JDI-W4ZW6
Edit: Also can't open the clock (eg to set an alarm) tap on the widget and it just says unfortunately clock has stopped

Updates stuck at 100%, Gmail does not notify, and other issues.

I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
eatonjb said:
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
Click to expand...
Click to collapse
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Droidriven said:
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Click to expand...
Click to collapse
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
eatonjb said:
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
Click to expand...
Click to collapse
Ok, everything I posted went completely over your head, I'll try again.
If it is working like it is supposed to while in safe mode(which is only loaded with system apps and system settings and not any of your user apps or data) that tells you that the issue is caused by some user app that you have installed or something in your user settings. In other other words, it is very likely something that you, as the user, have installed or setup/selected, it is probably not the device. It keeps happening after resetting because you are not changing what you are doing that it is causing it, it is something that you keep returning to after resetting the device. You just need to figure out which user app is causing the issue or whatever settings are causing the issue.
The way to do that will be trial and error. Uninstall one of the apps that you have installed, then use the device for a few hours, if the issue continues, that wasn't the app causing the issue, reinstall that app then choose another user app to uninstall and then use the device for a few hours, if the issue continues, that is t the app, reinstall that app, and so on and so on, etc... Get the picture? When you uninstall an app and the issue stops, the last app uninstalled is probably the app causing the issue.
I suggest resetting the device again. Then, only install one of your usual apps but don't install any others and don't change any settings, use the device a while, if the issue does not occur, install another one of your usual apps but don't install any others, basically, install one app at a time until the issue occurs, when it does, the last app installed is probably the offending app.
Or, if you don't find it that way and you get all of your usual apps installed without triggering the issue during the trial and error process, then you need to go through settings by trial and error. Changing one setting at a time and using the device a while to see if the issue occurs, if it does, it probably has something to do with the last setting that you changed before the issue occured.
Slowly changing one thing at a time over an extended amount with time between each change, will allow you to isolate exactly which app or setting is causing the issue.
Or maybe you need to flash your stock firmware via PC tools to start over with a clean installation.
Sent from my SM-S767VL using Tapatalk

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