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I just started having this issue, i can't connect to any data at all, i have tried battery pulls, using restart connection, running different roms, using restores where everything was working, doing a full wipe and then installing a new rom, but still no luck. Should i try just a factory restore? i also read that taking out the battery, then take out the sim card, booting the phone up with out the sim card in, getting errors and then shut it off and then put the sim card back in works, but im not sure which of those to try, any advice?
when that happened to me i did a factory reset and it worked afterward
Check around first, see if Verizon is having problems in your area. I know recently places have been popping up with sporadic outages.
Bigandrewgold said:
when that happened to me i did a factory reset and it worked afterward
Click to expand...
Click to collapse
But isn't installing a rom and wiping the data and cache the same as a factory restore?
I had this happen to me earlier this week. When I called Verizon support they told me that towers were down in my area, they told me the same when I called back the next day. Meanwhile, others who own the TB seemed to be having no issues. Finally I took my phone into a Verizon store and they are shipping me a replacement phone. They would not swap my phone in the store since I was a whopping 4 days beyond the 14 day return window...but, I digress.
The one workaround that I found in the meantime is to switch your modem settings. Dial ##778, select Edit Mode, enter 000000 as the password and select Modem Settings. Select Rev. A and choose Enable. Press your menu button and select Commit Changes. Your phone will reboot and you can use the LTE On/Off App (or just dial *#*#4636#*#* and choose Phone information) and switch the radio to CDMA Auto (PRL). That enabled me to have 3G data, though it seems extremely slow relative to 3G on my OG Droid. But, in a pinch it seems to work.
One additional bit of advice, in case you are running a custom ROM. I was running Virus ROM and ##778 would crash whenever I tried to run it. In order to swap the modem settings, I had to flash back to stock and make the updates, then flash back to Virus. I don't know if this is specific to Virus, but just an FYI.
Just tried on das bamf and worked fine (##778) must just be virus.
Sent from my ADR6400L using XDA App
SmokingPope said:
I had this happen to me earlier this week. When I called Verizon support they told me that towers were down in my area, they told me the same when I called back the next day. Meanwhile, others who own the TB seemed to be having no issues. Finally I took my phone into a Verizon store and they are shipping me a replacement phone. They would not swap my phone in the store since I was a whopping 4 days beyond the 14 day return window...but, I digress.
The one workaround that I found in the meantime is to switch your modem settings. Dial ##778, select Edit Mode, enter 000000 as the password and select Modem Settings. Select Rev. A and choose Enable. Press your menu button and select Commit Changes. Your phone will reboot and you can use the LTE On/Off App (or just dial *#*#4636#*#* and choose Phone information) and switch the radio to CDMA Auto (PRL). That enabled me to have 3G data, though it seems extremely slow relative to 3G on my OG Droid. But, in a pinch it seems to work.
Click to expand...
Click to collapse
Thanks, that got my 3G working, will i still have 4G with it on that setting? or do i need to switch it back to use 4G or do i get the Lte on/off app?
*#*#4636#*#* and tap on phone information and go to the box that says "CDMA+LTE" THATS default 3g and 4g and for only. 3g is auto prl
Sent from my ADR6400L using XDA App
schwab16 said:
Thanks, that got my 3G working, will i still have 4G with it on that setting? or do i need to switch it back to use 4G or do i get the Lte on/off app?
Click to expand...
Click to collapse
You won't get 4G on that setting, it turns the 4G radio off entirely. You would need to switch back to the CDMA + LTE/EvDo auto or LTE mode settings to get 4G. Ultimately, my issue ended up being a defective phone. You can try to wait it out and see if you get 4G back later, but you may just have a faulty device.
If that is the case, just remember to follow the instructions that jcase posted in the development forum to get your phone back to stock with s-on before taking it into a Verizon store. If you bring a rooted device in, I suspect they aren't going to honor any sort of warranty.
My phone had this problem too... turns out when I went into a 4g area the mobile network box got unchecked in the wireless & network settings.
I use the "verify with multiple devices method". I am tired of the standard VZW "towers are down in your area" bs answer.
If another tb, xoom, and bb have service and my tb doesn't, that tells me something is wrong.
I have a feeling that there is something seriously wrong with the network (implementation or backend hardware) that is causing this with 4G devices. Either that or the tb is to blame entirely for Verizon's 4G issues...... /rantoff..... LOL
Sent from my ADR6400L using XDA App
schwab16 said:
I just started having this issue, i can't connect to any data at all, i have tried battery pulls, using restart connection, running different roms, using restores where everything was working, doing a full wipe and then installing a new rom, but still no luck. Should i try just a factory restore? i also read that taking out the battery, then take out the sim card, booting the phone up with out the sim card in, getting errors and then shut it off and then put the sim card back in works, but im not sure which of those to try, any advice?
Click to expand...
Click to collapse
Was having issues earlier today with 4G. The connection and signal were good, but no data would download. The white up arrow would light up, but the down arrow never would. It was like that for about 4 hours. It's working great now and speeds are disgustingly fast.. maybe VZ doing some maintenance?
EDIT: THis is in San Diego.
schwab16 said:
I just started having this issue, i can't connect to any data at all, i have tried battery pulls, using restart connection, running different roms, using restores where everything was working, doing a full wipe and then installing a new rom, but still no luck. Should i try just a factory restore? i also read that taking out the battery, then take out the sim card, booting the phone up with out the sim card in, getting errors and then shut it off and then put the sim card back in works, but im not sure which of those to try, any advice?
Click to expand...
Click to collapse
Factory Reset from bootloader worked for me. I had the exact same problem. Tried everything that was suggested, but no data still. Only enabling Rev. A worked.
Thanks for the help, the problem I'm having now is I got 3g but I can't get 4G back, I have tried to switch my settings back to get 4G using LTE on/off and by dialing the number, and I have had no luck, in those menus it tells me service type LTE but it is disconnected, and I get no data or 4G symbol in the status bar, so I'm confused if I maybe messed up a setting or what, so should I just try a factory restore via the bootloader and see if that works? Any other suggestions ?
Sent from my ADR6400L using XDA Premium App
schwab16 said:
Thanks for the help, the problem I'm having now is I got 3g but I can't get 4G back, I have tried to switch my settings back to get 4G using LTE on/off and by dialing the number, and I have had no luck, in those menus it tells me service type LTE but it is disconnected, and I get no data or 4G symbol in the status bar, so I'm confused if I maybe messed up a setting or what, so should I just try a factory restore via the bootloader and see if that works? Any other suggestions ?
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
I would try the factory reset from bootloader, but I was on the stock ROM when I did it. So I don't know if that would matter or not.
schwab16 said:
Thanks for the help, the problem I'm having now is I got 3g but I can't get 4G back, I have tried to switch my settings back to get 4G using LTE on/off and by dialing the number, and I have had no luck, in those menus it tells me service type LTE but it is disconnected, and I get no data or 4G symbol in the status bar, so I'm confused if I maybe messed up a setting or what, so should I just try a factory restore via the bootloader and see if that works? Any other suggestions ?
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Just to reiterate, my 4G never came back. The phone was just broken. It sounds suspiciously like you are having the same issue. Maybe there is a manufacturing defect that makes this issue more prevalent with this phone right now? If you are in the 14 day return period, set your modem and radio settings back and get into the store ASAP to swap the phone out. Otherwise, call customer service and have them replace the phone. They will overnight you a new phone if you complain enough.
Ok I was looking through my modem settings after dialing ##778 and I had changed the rev a. Setting to enable, that got my 3g working, but what is eHRPD is that would I should have it on too have 3g/4g? But everytime I have tried setting it to that I get no data so is that the setting that is messed up?
Sent from my ADR6400L using XDA Premium App
Just picked up my Nexus 5 and stuck my 3 sim card in it.
I have no internet unless I connect to my wifi. I've checked the APN settings and compared them to what the internet says they should be and found small minor differences so tried to edit it.
When I edited and selected Save, the APN disappeared. I then tried creating one but again when I pressed Save, it vanished.
Help!
chipxtreme said:
Just picked up my Nexus 5 and stuck my 3 sim card in it.
I have no internet unless I connect to my wifi. I've checked the APN settings and compared them to what the internet says they should be and found small minor differences so tried to edit it.
When I edited and selected Save, the APN disappeared. I then tried creating one but again when I pressed Save, it vanished.
Help!
Click to expand...
Click to collapse
Hi
I had a similar problem with mine. Did a full wipe of the phone and started
again from scratch and this has sorted the problem for me.
chipxtreme said:
Just picked up my Nexus 5 and stuck my 3 sim card in it.
I have no internet unless I connect to my wifi. I've checked the APN settings and compared them to what the internet says they should be and found small minor differences so tried to edit it.
When I edited and selected Save, the APN disappeared. I then tried creating one but again when I pressed Save, it vanished.
Help!
Click to expand...
Click to collapse
I'm on 3. Put my sim in, turned the phone on and it's been fine. I can do a screen shot of the apn settings if you like?
Unusual I guess, mine worked out the box. Let us know if the wipe works
Sent from my Nexus 5 using xda app-developers app
When I got it, I switched it on, unlocked bootloader and installed CWM. It didn't boot and for some reason wouldn't wipe through CWM so I downloaded the factory images and re-flashed the phone.
I then entered my details and got the no internet problem. I have done a wipe using the settings menu and now internet works
chipxtreme said:
Just picked up my Nexus 5 and stuck my 3 sim card in it.
I have no internet unless I connect to my wifi. I've checked the APN settings and compared them to what the internet says they should be and found small minor differences so tried to edit it.
When I edited and selected Save, the APN disappeared. I then tried creating one but again when I pressed Save, it vanished.
Help!
Click to expand...
Click to collapse
Hmmm... odd. I just took the 3sim from my SGS3 and put it in the N5 and it just worked.
Well spoke too soon, its not working again. Whenever I go into Mobile network settings, Network mode says Change the network operating mode and if I click it neither 2G, 3G or 4G is selected. Something strange going on.
Mine worked first time, whats your APN settings? if you post them i'll check them against mine
I've just been reading the TWRP thread and it would appear that a few people are having issues once they have installed that on their phone. I've tried re-flashing, wiping, but still not working. Might have to send it back
chipxtreme said:
I've just been reading the TWRP thread and it would appear that a few people are having issues once they have installed that on their phone. I've tried re-flashing, wiping, but still not working. Might have to send it back
Click to expand...
Click to collapse
You could be right. I originally had TWRP but I had a number of problems. I flashed CWM, did everything i needed to and once i was up and running I flashed TWRP back (the added functionality I do like). Since then its been okay. But yes, a number of formats.
Try having CWM?
Now back to stock recovery and tried re-flashing stock image and full wipe and still got no mobile data. Gutted but looks like its going back.
Just tried my o2 sim in which I only get 2G signal with in my house and it works on mobile data so appears to be only a problem connecting to 3G
I'm having the exact same problem..I'm on three too, sometimes I get 3G just for a couple of seconds, but then it vanishes? I don't think it's the phone though since I do get signal when outside the house. I think it has something to do with the signal booster I have?
Well there's a coincidence, I have a Home Signal Box too as get zero signal in my house without one. I do get full mobile phone signal just no internet. I'm sure its something to do with APN settings which do seem to be slightly different to recommended settings but can't change them as when I do the APN vanishes and it won't let me add any either.
chipxtreme said:
Well there's a coincidence, I have a Home Signal Box too as get zero signal in my house without one. I do get full mobile phone signal just no internet. I'm sure its something to do with APN settings which do seem to be slightly different to recommended settings but can't change them as when I do the APN vanishes and it won't let me add any either.
Click to expand...
Click to collapse
Same issue. On 3 with Home Signal Box. Data dies once I hop onto the box's connection.
I'm thinking to get a 3 sim on the one plan this weekend. How is the data speeds looking on the nexus 5. I just saw tesco is doing 4g which is reasonably cheaper than my current 02 even though it runs on their network but i must my 02 speeds are really terrible right now. Cheapest 02 4g deal is like 26 pound with 1gb data. Thats not even an option.
3 uk:
6mb/s hspa
12mb/s dc-hspa
14mb/s lte
-----------------------
Sent via tapatalk.
I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
Thanks. I'm gonna sort it out over the weekend.
Sent from my Nexus 5 using xda app-developers app
A month or so ago I started to get only EDGE signal from my carrier wherever I went , every time, I've been over a month trying every solution and nothing has worked, here's details of my findings and what I've done.
1) I tried to go back to stock firmware, didn't work.
2)I tried flashing different radios from the XDA thread, nothing.
3) I called my carrier and did some tests, checked the APNs and the phone network config, everything was ok and still not working.
4) I tried my girlfriends SIM(from the same carrier) and same result, no H signal anywhere.
5) I opneded the freaking phones back to check the MIMO antenna and it seems alright.
6) I went to another carriers shop and tried their SIM, and boom it worked with H just fine.
I'm very curious on what the probke. May be, I should point out that my carrier uses the 1900mhz band for HSPA, while the other carrier uses the 900mhz band for HSPA, so, somehow the phone isn't able to connect to the 1900 band, but it does connect to the 900 band with no issues, how in hell is this possible? It worked just fine for 3 months until now...
I am overseas so I cannot ask for a replacement from Google, also I don't wanna sell the phone to get another one, and I don't wanna have to switch carriers , I've been with this one for years and I have a great plan and I have tons of services tied to this number, I do t wanna go thru the hassle of changing everything.
So, any recommendations, any technical help? Ideas? Please let me know I really think this is a software issue and I wanna get it fixed!
Sent from my Nexus 5 using Tapatalk
Clearly two things are possible,
1- You messed up by flashing different radio bands, lesslikely.
2- The 1900 band in your phone antenna is damaged, you better do a replacement, i am sure in this one.
---------- Post added at 04:07 PM ---------- Previous post was at 04:01 PM ----------
Fix - forum.xda-developers.com/nexus-4/help/nexus-4-radio-3g-hspa-signal-t2192578
Read the replies and posts carefully and you gonna find a fix.
f_u_006 said:
Clearly two things are possible,
1- You messed up by flashing different radio bands, lesslikely.
2- The 1900 band in your phone antenna is damaged, you better do a replacement, i am sure in this one.
---------- Post added at 04:07 PM ---------- Previous post was at 04:01 PM ----------
Fix - forum.xda-developers.com/nexus-4/help/nexus-4-radio-3g-hspa-signal-t2192578
Read the replies and posts carefully and you gonna find a fix.
Click to expand...
Click to collapse
1) I didn't flash any radios until the problem was already there.
2) where am I supposed to find a replacement?
3) tried all solutions in that post, no luck.
Sent from my Nexus 5 using Tapatalk
i
LRC1710 said:
A month or so ago I started to get only EDGE signal from my carrier wherever I went , every time, I've been over a month trying every solution and nothing has worked, here's details of my findings and what I've done.
1) I tried to go back to stock firmware, didn't work.
2)I tried flashing different radios from the XDA thread, nothing.
3) I called my carrier and did some tests, checked the APNs and the phone network config, everything was ok and still not working.
4) I tried my girlfriends SIM(from the same carrier) and same result, no H signal anywhere.
5) I opneded the freaking phones back to check the MIMO antenna and it seems alright.
6) I went to another carriers shop and tried their SIM, and boom it worked with H just fine.
I'm very curious on what the probke. May be, I should point out that my carrier uses the 1900mhz band for HSPA, while the other carrier uses the 900mhz band for HSPA, so, somehow the phone isn't able to connect to the 1900 band, but it does connect to the 900 band with no issues, how in hell is this possible? It worked just fine for 3 months until now...
I am overseas so I cannot ask for a replacement from Google, also I don't wanna sell the phone to get another one, and I don't wanna have to switch carriers , I've been with this one for years and I have a great plan and I have tons of services tied to this number, I do t wanna go thru the hassle of changing everything.
So, any recommendations, any technical help? Ideas? Please let me know I really think this is a software issue and I wanna get it fixed!
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
But u didn't test ur SIM-card on another Nexus5
If ur sim on another n5 works fine so ur sim-card is ok
but ur phone with another sim-card also works fine
so this is between ur sim-card and ur phone
a compatibility or any damage on sim-card and ... caused these issues
This is not because of ur phone
ur phone hardware and software are fine ur must check operator & etc.
maybe ur operator is not compatible 100% for n5 or KK 4.4.2 !
:good:
x102x96x said:
But u didn't test ur SIM-card on another Nexus5
If ur sim on another n5 works fine so ur sim-card is ok
but ur phone with another sim-card also works fine
so this is between ur sim-card and ur phone
a compatibility or any damage on sim-card and ... caused these issues
This is not because of ur phone
ur phone hardware and software are fine ur must check operator & etc.
maybe ur operator is not compatible 100% for n5 or KK 4.4.2 !
:good:
Click to expand...
Click to collapse
I forgot to say that I did test my SIM card on a Galaxy S4 and it worked just fine, also the Nexus 5 d820 supports the bands of my carrier, and I used it for 3 months no issues so, when the problem started I already had been with 4.4.2 for some time so it is not thay , this is a mistery man I don't know what to do :s
Sent from my Nexus 5 using Tapatalk
LRC1710 said:
I forgot to say that I did test my SIM card on a Galaxy S4 and it worked just fine, also the Nexus 5 d820 supports the bands of my carrier, and I used it for 3 months no issues so, when the problem started I already had been with 4.4.2 for some time so it is not thay , this is a mistery man I don't know what to do :s
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
downgrade to 4.4 !!!
best way;
unlock > root > custom recovery > multiRom > then install any ROM u like, for example stock 4.4
or 4.4 based release of CM
:good:
x102x96x said:
downgrade to 4.4 !!!
best way;
unlock > root > custom recovery > multiRom > then install any ROM u like, for example stock 4.4
or 4.4 based release of CM
:good:
Click to expand...
Click to collapse
As I said, my connection was working fine for weeks with 4.4.2 , hence it is not the cause of the problem, switching it to 4.4 won't make any difference
Sent from my Nexus 5 using Tapatalk
This might sound silly, but you made sure you're not forcing 2G/edge mode, right? Have you tried forcing 3g (WCDMA only) mode from this menu?
frigidazzi said:
This might sound silly, but you made sure you're not forcing 2G/edge mode, right? Have you tried forcing 3g (WCDMA only) mode from this menu?
Click to expand...
Click to collapse
Yes, tried everything in that menu
Sent from my Nexus 5 using Tapatalk
Bump
Sent from my Nexus 7 using Tapatalk
Switched from Nexus 4 to Nexus 5 have the same problem.
I found myself having a very similar problem after flashing CM12 on my nexus 5 (D821). I flashed the 20 jan Nightly and everything was working fine untill i update to the 22nd jan nightly when my 3g simply stopped connecting or had very spotty signal, i didn't give it much thought at first thinking it was a nightly problem but after one week i reflashed stock ics, locked the bootloader, event tried kit-kat and the problem is still there. Before flashing cm 12 2g/3g/lte switching was working perfectly for about one year.
So utill now: i flashed different stock rom's, different kernels, radios, custom roms and nothing worked. When i tried switching the sim with another one from the same network, 3g worked on the other phone so i doubt that the sim is defective, but on my nexus i had the same connectivity issues. I also played with the *#*#4636#*#* menu and managed to get 4G working again but only in CDMA mode and I cannot receive any calls or texts, but the internet connection is working, 3G also connected at some point but the signal was very poor.
I am lost now, and also desperate because edge is too slow for anything, what confuses me though is that this seems to be a software issue since the cause was me flashing a different ROM but all the signs point to a hardware issue.
Can anyone plese give me a second opinion? Is there any fix for this? (Also i recently went to my network's service to replace my screen assembly, could also this be an issue? the issue appeared about 2 days after getting it back from them, also about the same time i flashed cm12)
Thank you for your time.
Hello everybody,
I am using a Nexus 5 for a full year now and I noticed from the beginning that I never can get 3G signal, but when I am in the nearest city I van get 4G/LTE. Last week I wanted tot know more about it so I inserted my sim into another phone and immediately I had full 3G connection. So I updated to 5.1.0 with the new radio for 5.1.0 and I still couldn't get 3G. When I googled for 3g coverance I noticed I shoud've get full 3G. however only 2G and 4G works but the problem is that there is no 4G coverance in my hometown so I am stuck at the slow 2G. I'm in the netherlands and I already tried all options in *#*#4636*#*# but I still dont get 3G. also my apn settings are correct. so my last hope is to ask here if anyone knows what to do. I'll include a picture of my baseband version etc.
Sent from my Nexus 5 using XDA Free mobile app
If it doesn't work after clean flashing factory images and trying different radio versions, it might be a hardware problem.
It's sad because I don't have any warranty anymore because I've opened the device up to replace the screen myself. Do I need to change the whole motherboard?
Sent from my Nexus 5 using XDA Free mobile app
Hello there,
I will try and explain this in the most detail I can.
I own a nexus 5 32gb phone, my wife owns a 16gb nexus 5. I was on prepaid service for the last 2 years with a company that did not offer LTE. I have switched to FIDO and they do have LTE. Her phone works great, texts send/recieve, mms, data all works as it should. My phone does not. it connects then shows LTE but cant do anything not even phone calls, sometimes a reboot works for a time other times not at all.
In comparing the 2 I realized I may have changed something long ago on mine and that is why it wont work right. If I go to the hidden settings page on both phones the difference I notice is that her phone shows ping google.com and mine shows ping google.co.uk.
For some reason I remember changing something that perhaps had to do with the radio way back to boost my service at the time. I have no idea how to change this back as the efs shows the uk ping. I assume this is why I cant have a proper working phone but maybe someone can work that out.
FYI, I have flashed every google version I could find and the same thing happens, tried flashing radios same thing. select USA band in hidden 4636 menu and it wont stay on data.
I am at a standstill now and need help. I hope this explains the problem and someone who knows can help me.
If I put my sim in wife phone it works as it should with no problems, I tired my sim in a phone at FIDO store and it works exactly like it should too so I know it is the phone.
I know the efs is specific for every device and there is no one size fits all for it, but is there a way to return it to true default? If not is there a way to rebuild it?
My phone at the moment is causing me grief I hope the community can figure this one out. I am willing to try anything at all, custom roms, efs wipe whatever makes this work
I have done wiping, roms etc before, it's been awhile but I am ok with doing any procedure you recommend
Thank you for your time, if you need more info, screenshots, etc let me know
data, signal, calls, sms wont stay on, loose signal all over
I think you might have messed with your apn. Go to settings, wireless and networks, more, cellular network settings, access point names. Make sure what's in there is setup the same as your wife's phone.
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
I think you might have messed with your apn. Go to settings, wireless and networks, more, cellular network settings, access point names. Make sure what's in there is setup the same as your wife's phone.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
APN is fine, same as hers. Actually not now since i changed to 3g. But in testing the LTE it was the same
I have reverted to 3G and data seems better, at least stable. Getting lots of service drops though and sms are delayed sometimes dont come at all
jd1639 said:
I think you might have messed with your apn. Go to settings, wireless and networks, more, cellular network settings, access point names. Make sure what's in there is setup the same as your wife's phone.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
FIXED! After 2 months of trying to figure this out it dawned on me. When prying the volume side of the back cover to fix my chargin port I must have inadvertently dislodged the black cable from the motherboard up top. upon first look it seems to be in place, upon further light inspection I could see it was not all the way on. Reconected it and BOOM full signal, full LTE and no other issues!!
I am so happy, lets party!