[Q] Note 10.1 touchscreen not working. S-Pen works - Galaxy Note 10.1 Q&A, Help & Troubleshooting

Hi guys
I have a serious problem with my Galaxy Note 10.1 (GT-8010)
After installing wrong stock 4.4. update (for GT-8000) and rooted the device my touchscreen stopped working.
I was able to install the stock firmware (4.1.2. for GT-8010) but still no response from touchscreen. S-pen works though.
Is the anything I can do besides sending the tablet to Samsung?
And how can I know if it is in fact rooted?
Sorry for my inexperience...
Regards
Bernardo

bernasduro said:
Hi guys
I have a serious problem with my Galaxy Note 10.1 (GT-8010)
After installing wrong stock 4.4. update (for GT-8000) and rooted the device my touchscreen stopped working.
I was able to install the stock firmware (4.1.2. for GT-8010) but still no response from touchscreen. S-pen works though.
Is the anything I can do besides sending the tablet to Samsung?
And how can I know if it is in fact rooted?
Sorry for my inexperience...
Regards
Bernardo
Click to expand...
Click to collapse
Have you tried installing stock firmware 4.4.2 for your Device?

RE
filchi756 said:
Have you tried installing stock firmware 4.4.2 for your Device?
Click to expand...
Click to collapse
Hi Filchi
I did but only the GT-8000 one... And had the same problem... I cant know wich zone I should use. Im in Portugal, but I bought it in Redcoon (came from Spain)
The last time I used Heimdall, because Odin not always works...
Am I using the correct ROM? is my tablet really rooted? (When I try an OTA update it says I cant do it because the tablet has been modified...) Maybe if I unrrot it...but dont know how...
KR
Bernardo

bernasduro said:
Hi Filchi
I did but only the GT-8000 one... And had the same problem... I cant know wich zone I should use. Im in Portugal, but I bought it in Redcoon (came from Spain)
The last time I used Heimdall, because Odin not always works...
Am I using the correct ROM? is my tablet really rooted? (When I try an OTA update it says I cant do it because the tablet has been modified...) Maybe if I unrrot it...but dont know how...
KR
Bernardo
Click to expand...
Click to collapse
Try to install any european firmware maybe, there is a spain version for your tablet its N8010XXUDNG1 you can try that. By the way you said you successfully went back to 4.1.2, what is written in download mode is it N8010 or N8000 at the moment? Try pc odin ver.1.85 or 3.07. If you want to know if your tablet is rooted , have install a custom recovery? And also check if you have superuser.apk or su.apk in app drawer if you have then your rooted.

filchi756 said:
Try to install any european firmware maybe. By the way you said you successfully went back to 4.1.2, what is written in download mode is it N8010 or N8000 at the moment? Try pc odin ver.1.85 or 3.07. If you want to know if your tablet is rooted , have install a custom recovery? And also check if you have superuser.apk or su.apk in app drawer if you have then your rooted.
Click to expand...
Click to collapse
Thanks
In download mode I have N-8000 (??)
Do u think this is a hardware problem? Or firmware?
Thank you!

bernasduro said:
Thanks
In download mode I have N-8000 (??)
Do u think this is a hardware problem? Or firmware?
Thank you!
Click to expand...
Click to collapse
Wow this is tricky.An N8010 tablet recognized as N8000. Look in the general section there are threads there with the same problem as yours if I'm not mistaken.If you have guts try installing a 4.4.2 spain for N8010. Or can try a 4.4.2 custom rom to try if that is a hardware or software problem. You have a 4.4.2 bootloader with a 4.1.2 firmware installed now maybe its not compatible?
P.s. try to read here" http://forum.xda-developers.com/galaxy-note-10-1/help/recovering-n8010-leaked-locked-n8000-t2802516 " and here " http://forum.xda-developers.com/showthread.php?t=2780779 "

Two days ago my N8000's touch screen stopped working. It could not detect touches at all. Booting into TWRP recovery which is touch - based gave me the same results. The display still worked perfectly but would not detect touches.
Is this the same problem you're experiencing? If yes then I can share with you what I did to get it to work again.

benjieg said:
Two days ago my N8000's touch screen stopped working. It could not detect touches at all. Booting into TWRP recovery which is touch - based gave me the same results. The display still worked perfectly but would not detect touches.
Is this the same problem you're experiencing? If yes then I can share with you what I did to get it to work again.
Click to expand...
Click to collapse
Kabayan? Mine if you can share your solutions here so others having this problem can fix theirs?

benjieg said:
Two days ago my N8000's touch screen stopped working. It could not detect touches at all. Booting into TWRP recovery which is touch - based gave me the same results. The display still worked perfectly but would not detect touches.
Is this the same problem you're experiencing? If yes then I can share with you what I did to get it to work again.
Click to expand...
Click to collapse
Yes Benjieg
I think it is. But my s-pen still works.
Now I have my N8010 working with stock portuguese 4.1.2., only s-pen, and in download mode it says N8000..... maybe because some months ago I installed N8000 4.4 (early release) by mistake, thinking it was for 8010. But it worked fine...
thanks!

Not sure we have the same case, but in mine, I had to resort to opening up my Note and unplugging the battery for a few seconds, then plugging it back in. Was so relieved the touch screen started responding as normal. Found a video in YouTube on how to open it. Seems like the equivalent of turning it OFF the back ON. But in my case I couldn't turn it off anymore because the touch screen wouldn't respond.
Hope this helps Kabayan.

benjieg said:
Not sure we have the same case, but in mine, I had to resort to opening up my Note and unplugging the battery for a few seconds, then plugging it back in. Was so relieved the touch screen started responding as normal. Found a video in YouTube on how to open it. Seems like the equivalent of turning it OFF the back ON. But in my case I couldn't turn it off anymore because the touch screen wouldn't respond.
Hope this helps Kabayan.
Click to expand...
Click to collapse
Kabayan, thanks for replying.I thought it's software base solution.Anyway maybe you can try pressing the power button for 5 to 7 seconds to restart your device next time.

Thanks for the advice but already tried it and didn't work.

benjieg said:
Thanks for the advice but already tried it and didn't work.
Click to expand...
Click to collapse
thanks
ON and OFF is no solution for me...
maybe is a software problem (if not broken...)
Im going to try an european 4.4.2. install for N-8010 and keep u posted
tks all

confused and need help
i have a n8000 , base band version N8000XXCLL1, my touch screen stoped responding while playing a game , only Spen works , tried resetting , but no help, I'm a no-voice when it comes to programing and need a step by step guide >>>> many thanks in advance for all your help

samsung gt-n8000 s-pen not working while i update my tab in wifi

Related

[Q] downgrade to stock rom from 10.1 (this is not simple)

Hi there
My phone needs to be sent to samsung service to be repaired and it is still covered by the warranty
Obviously before send it I have to revert to a stock rom (one samsung original firmware), but this is not so simple.
Scenario:
1) I am on 10.1 A8
2) I am unable to connect my phone to any computer via USB (hardware issue or rom related???)
3) mobile odin not works with CM and MIUI based rom (due their particular file sistem)
4) because of the different file system I cannot simply use the recovery to flash over cm 10.1A8 a not miui or CM rom (i.e. Frankenstain mod) and then use mobile odin to flash a stock firmware
so I am here trying to find a solution and any suggestion will be really appreciated .
thx
cheers!
What are you saying odin not works? Its not true. Follow my guide in this section entitled "General guide for noobies" there's a guide on how to return to stock.
marshygeek said:
What are you saying odin not works? Its not true. Follow my guide in this section entitled "General guide for noobies" there's a guide on how to return to stock.
Click to expand...
Click to collapse
thank you for your kind answer but that's it.
Odin do not detect the USB com port where my phone is connect and even the computer do not recognize my phone. It is not a driver releted issue (I tried on athor computer and always installed latest sansung mobile usb driver and even latest adb driver)... I guess it is hardware related.
So the question is:
Starting from cm10.1 A8
1) can I inject via cwm a stock rom? (I suspect the answer is "NO")
or
2) there is any injectable rom that is compatible with MOBILE odin? (not CM or MIUI based)?
thx
Hmn thats a problem. You just flash stock rom with Mobile Odin. You tried installing KIES? before doing odin?
rom problem
this is a rom problem u flash alpha rom 9 it should be solved :good:
klliier12 said:
this is a rom problem u flash alpha rom 9 it should be solved :good:
Click to expand...
Click to collapse
NOT ROM RELATED!!! that problem same as with me
MR.Volkf said:
NOT ROM RELATED!!! that problem same as with me
Click to expand...
Click to collapse
it seems to be bootloader corrupted.
MR.Volkf said:
NOT ROM RELATED!!! that problem same as with me
Click to expand...
Click to collapse
yes, I guess it is hardware related... yesterday I bought a new S3mini (which I have already rooted and injected CM10.1 by maclaw and it is fully working except for some minor issues) eheh
I am trying to repair my slc (hoping that it is a problem related to minor device and not the whole matherboard)
but also
eheh cheers!
just to share updates of my phone's problem:
During a call (and only during a call and not all the time) my speakers starts rustling and it stops only when I push or knock on the backpanel near the sim and sd card.
After that I can continue my call... but in a short time my phone freezes.
I guess that is the cause of reboots or SODs. In the last past hours I also notice that After a SOD it didn't boot at all with strange stripes on bootlogo. Even this time pushing an knocking on the back help to make my device boot.
So, tired of this situation and unable to restore original fw to send it to sammy service (I am still under warranty), yesterday I decided bought a new phone (S3mini) and trying to rapair by myself my slc.
That's all.
For me this thread (if is not usefull for other users) could be closed.
Thank you all!
cheers
johnny88 said:
just to share updates of my phone's problem:
During a call (and only during a call and not all the time) my speakers starts rustling and it stops only when I push or knock on the backpanel near the sim and sd card.
After that I can continue my call... but in a short time my phone freezes.
I guess that is the cause of reboots or SODs. In the last past hours I also notice that After a SOD it didn't boot at all with strange stripes on bootlogo. Even this time pushing an knocking on the back help to make my device boot.
So, tired of this situation and unable to restore original fw to send it to sammy service (I am still under warranty), yesterday I decided bought a new phone (S3mini) and trying to rapair by myself my slc.
That's all.
For me this thread (if is not usefull for other users) could be closed.
Thank you all!
cheers
Click to expand...
Click to collapse
Since u have warranty. Make it total corrapted and sent to SC..... would it be the same?
Sent from my Galaxy Nexus using Tapatalk 4
chongns said:
Since u have warranty. Make it total corrapted and sent to SC..... would it be the same?
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
jajaja done my friend

[Q] Problem with touchscreen after unrooting

Hello guys,
So... I have samsung GT-S7710 (Galaxy Xcover2).
I had it rooted with prerooted odexed FW (from this post)
So this is the OK part :laugh: .... everything was working fine.
Then, to claim my waranty, i have unrooted it...so I've reseted the counter and flashed it with FW I've backed up from my phone before rooting.
So now for the wierd part...everything was ok, booted my phone, everything was working, then restarted it, and all of the sudden touchscreen stoped working
I've read about bricked touchscreens, but mine worked for some time..
So I was thinking now...should I try and flash official FW for my phone, rather than backed up one ?
Or is there any thing else to do ? Or even...did maybe touchscreen went to *khm* ?
Thank you guys for your time you spent reading & hopefully anwsering this
Flyzoor said:
Hello guys,
So... I have samsung GT-S7710 (Galaxy Xcover2).
I had it rooted with prerooted odexed FW (from this post)
So this is the OK part :laugh: .... everything was working fine.
Then, to claim my waranty, i have unrooted it...so I've reseted the counter and flashed it with FW I've backed up from my phone before rooting.
So now for the wierd part...everything was ok, booted my phone, everything was working, then restarted it, and all of the sudden touchscreen stoped working
I've read about bricked touchscreens, but mine worked for some time..
So I was thinking now...should I try and flash official FW for my phone, rather than backed up one ?
Or is there any thing else to do ? Or even...did maybe touchscreen went to *khm* ?
Thank you guys for your time you spent reading & hopefully anwsering this
Click to expand...
Click to collapse
i would say try to flash it again with OFFICIAL STOCK ROM and do let me know the results by QUOTING ME!!
pushkardua said:
i would say try to flash it again with OFFICIAL STOCK ROM and do let me know the results by QUOTING ME!!
Click to expand...
Click to collapse
Thanks for your reply, I've tried this right away.
I've tried with official version (from SamMobile)...I've choosen version for Slvoenia (my country) w/o any provider
But still no sucsess...
Odin sucsesfully flashes, phone boots, and touch doesnt work again (I'm stuck at that starting page...to chose language and so on..)
But like I've said everything else works ok, eg.: power btn, wolume up/down,... only touch doesnt work.
pushkardua said:
i would say try to flash it again with OFFICIAL STOCK ROM and do let me know the results by QUOTING ME!!
Click to expand...
Click to collapse
Sorry for the double post..
I've tried to flash ROM that I was using before (rooted one). And now touch even doesnt work in this one.
Is this maybe hardware problem ?
Flyzoor said:
Sorry for the double post..
I've tried to flash ROM that I was using before (rooted one). And now touch even doesnt work in this one.
Is this maybe hardware problem ?
Click to expand...
Click to collapse
i think you should flash stock rom and give it to samsung maybe.. if it's in warrentee they would get it replaced i guess
hope it helps you
pushkardua said:
i think you should flash stock rom and give it to samsung maybe.. if it's in warrentee they would get it replaced i guess
hope it helps you
Click to expand...
Click to collapse
I will do exactly this
One more thing... I've bought my phone in a electronic store (no carier involved). Should I flash it with FW for my country ? What if phone had any other FW on when it was new ?
EDIT:
Just realised....I've flashed rooted FW on my phone...which has increased the counter of custom flashes... To reset the counter I need root permisions...but how if I cant even unlock my phone.
I probably cant use [email protected], because I've hard reseted the phone, which means that Usb debug is disabled (correct me if I'm wrong), so thats of the list..
Do you guys know if any FW has enabled USB debug by default ? Or if there is any other option ?

Flashed wrong recovery, TOUCHSCREEN IS FLIPPEd

Hello, i have a Samsung Galaxy S6 U.S. Cellular. Sm 920R4 i believe. Anyways, i was trying to flash TWRP Recovery. When after i did, my device rebooted and took me to the TWRP recovery screen. Expected. But my Touchscreen wouldnt work. So this happened 2 days ago but im still trying to fix it. i decided to try some different versions of TWRP. Well, one of them worked but it reversed my touchscreen. So i managed to get into my os, BACKWARDS. I have been using everything backwards including the keyboard and its driving me nuts. I attempted to flash my stock recovery and stock firmware via odin. Odin says "failed" every tiume i try to flash it, so i moved the zip to my s6, and it still doesn't work. if fails. I dont know what to do. Someone, anyone, please help me. I recently tried flashing a rom and it turned out to be the rom that makes the s6 look like the s6 edge plus. Well, i didnt copy down my imei or serial number before doing it. So i cant use smart switch. I really need someone to just help me out. Even if its just a tweak or something to flip the screen back to normal. Someone please help me. BTW, the secret codes havent worked for me to update the screen. Maybe im doing something wrong, but at the moment the phone doesnt have service
noah33omro said:
Hello, i have a Samsung Galaxy S6 U.S. Cellular. Sm 920R4 i believe. Anyways, i was trying to flash TWRP Recovery. When after i did, my device rebooted and took me to the TWRP recovery screen. Expected. But my Touchscreen wouldnt work. So this happened 2 days ago but im still trying to fix it. i decided to try some different versions of TWRP. Well, one of them worked but it reversed my touchscreen. So i managed to get into my os, BACKWARDS. I have been using everything backwards including the keyboard and its driving me nuts. I attempted to flash my stock recovery and stock firmware via odin. Odin says "failed" every tiume i try to flash it, so i moved the zip to my s6, and it still doesn't work. if fails. I dont know what to do. Someone, anyone, please help me. I recently tried flashing a rom and it turned out to be the rom that makes the s6 look like the s6 edge plus. Well, i didnt copy down my imei or serial number before doing it. So i cant use smart switch. I really need someone to just help me out. Even if its just a tweak or something to flip the screen back to normal. Someone please help me. BTW, the secret codes havent worked for me to update the screen. Maybe im doing something wrong, but at the moment the phone doesnt have service
Click to expand...
Click to collapse
Try with this - http://forum.xda-developers.com/galaxy-s6/help/reversed-touch-accidentally-falshing-t3091069
Once I had the similar problem this worked!
I hope it help you!
Ninolina said:
Try with this - http://forum.xda-developers.com/galaxy-s6/help/reversed-touch-accidentally-falshing-t3091069
Once I had the similar problem this worked!
I hope it help you!
Click to expand...
Click to collapse
This might not work If you have modified rom, or you will waste a lot of time reverting to stock and back.
Just try flashing a different kernel. I had the same problem and it worked for me.
Zabica said:
This might not work If you have modified rom, or you will waste a lot of time reverting to stock and back.
Just try flashing a different kernel. I had the same problem and it worked for me.
Click to expand...
Click to collapse
I have a Custom ROM and it worked for me. Just flashing another Kernel didn't work for many users who tried that and this (on my link) worked for everybody.
Sam-g920r4
do not tell me where you can take the firmware service (4 files and PIT) for G920R4
Details
What Kernel? and the special codes DO NOT work with the phone at all. Im freaking out. Haven't fixed it. Please reply. Thank you.
noah33omro said:
What Kernel? and the special codes DO NOT work with the phone at all. Im freaking out. Haven't fixed it. Please reply. Thank you.
Click to expand...
Click to collapse
How do you mean that they don't work? Nothing happen when you dial them? Do you have custom ROM or did you unabled or uninstall any of the sistem apps?
How about the twrp app. If you have root access you can change the version of twrp
Did you try reflash the firmware via Smart Switch?
Answer to your questions
forumber2 said:
Did you try reflash the firmware via Smart Switch?
Click to expand...
Click to collapse
So I flashed a rom-upgrade type thing that makes the phone look like an s6 edge plus
If i had my imei i would be fine but i dont have it
The codes dont work, typed and retyped them a million times
What rom could i flash to have access to the codes, and what kernel to fix the x axis did you flash? a quick reply would help a lot. Thanks for your time. I do appreciate a lot. And yes ive tried smart swith and odin with stock firmware. It fails. I only have one file that i was flashing though. Maybe there was more.
noah33omro said:
So I flashed a rom-upgrade type thing that makes the phone look like an s6 edge plus
If i had my imei i would be fine but i dont have it
The codes dont work, typed and retyped them a million times
What rom could i flash to have access to the codes, and what kernel to fix the x axis did you flash? a quick reply would help a lot. Thanks for your time. I do appreciate a lot. And yes ive tried smart swith and odin with stock firmware. It fails. I only have one file that i was flashing though. Maybe there was more.
Click to expand...
Click to collapse
Your S/N and IMEI are written on the back of your phone, barely visible. Nearly at the bottom
- Renolz

Acer iconia A1-830 touchscreen not working after flash

so about a month ago i had my iconia rooted and somehow it got soft bricked (i cant remember how) and ive been trying to reflash to fix it. after a couple weeks i was finally able to make some progress and get it to boot up all the way to the language select BUT the touch screen doesnt work anymore so im stuck again. i know its a software issue because the thing is practically new. doesnt even have a scratch on it and ive been storing it in the original box when i didnt have time to work on it.
Rom i flashed is : Acer_AV052_A1-830_1.014.00_WW_GEN1_FLASHPKG.7z
if more information is needed i can see if i can access it somehow. If anyone knows about something i can try to fix it using fastboot or adb it would be much appreciated. ive tried all the post about soft bricks and the screen not working for this device but unfortunately it isnt that popular so there arent many threads on it.
thanks
No one has any ideas?
CustomStuff said:
No one has any ideas?
Click to expand...
Click to collapse
Have you checked out my stock ROM thread for zip files you might wanna try to flash?
yes i did and i tried reflashing but it fails
CustomStuff said:
yes i did and i tried reflashing but it fails
Click to expand...
Click to collapse
i got it to flash but the touch screen still isnt responding. i know its not a hardware problem since the thing is brand new still and it was working fine before.

How to update an outdated bootloader J710fn?

Hello,
I have two j7 2016 fn. One is mine one for repair. I recognized that there is a bootlogo difference. The onw which works has a thin powered by android line while the one with touch problems has a bold android. So I guess there I have an outdated bootloader on that phone. How can I update?
spirit_of_the_ocean said:
Hello,
I have two j7 2016 fn. One is mine one for repair. I recognized that there is a bootlogo difference. The onw which works has a thin powered by android line while the one with touch problems has a bold android. So I guess there I have an outdated bootloader on that phone. How can I update?
Click to expand...
Click to collapse
Use samsung smart switch
sandeepkumar0153 said:
Use samsung smart switch
Click to expand...
Click to collapse
Yes I already tried
But smartswitch said that the phone does not allow data transfer via usb.
I can't use touch. Every rom I flashed does not make the touchscreen work.
I saw on youtube that some said to get back to marshmallow. But I heard that could lead to loosing the imei.
What should I do?
spirit_of_the_ocean said:
Yes I already tried
But smartswitch said that the phone does not allow data transfer via usb.
I can't use touch. Every rom I flashed does not make the touchscreen work.
I saw on youtube that some said to get back to marshmallow. But I heard that could lead to loosing the imei.
What should I do?
Click to expand...
Click to collapse
Does the touch work in twrp ?? There is a twrp flashable stock rom in here, maybe it helps
sandeepkumar0153 said:
Does the touch work in twrp ?? There is a twrp flashable stock rom in here, maybe it helps
Click to expand...
Click to collapse
Thanks for your help. Since in download mode frp lock shows as on I did not tried to install twrp. I don't know what will happen because my friend gave it with a Factory reset to me.
spirit_of_the_ocean said:
Thanks for your help. Since in download mode frp lock shows as on I did not tried to install twrp. I don't know what will happen because my friend gave it with a Factory reset to me.
Click to expand...
Click to collapse
Out of ideas now, good luck and i hope you get it solved

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