[Q] Whatsapp bug. Please help. - General Questions and Answers

Hello All,
Ever since the last update a couple of days ago Whatsapp has a new bug on my phone (SG S5), the phone will vibrate on all messages even when global phone setting is set to no vibrate. I read many users are having the same issue.
Beside waiting for them to fix this, my only solution is to downgrade Whatsapp. Can I downgrade it without being removed from the groups I'm in and I have created?
Any other solution?
Thank you kindly.

The-CROW said:
Hello All,
Ever since the last update a couple of days ago Whatsapp has a new bug on my phone (SG S5), the phone will vibrate on all messages even when global phone setting is set to no vibrate. I read many users are having the same issue.
Beside waiting for them to fix this, my only solution is to downgrade Whatsapp. Can I downgrade it without being removed from the groups I'm in and I have created?
Any other solution?
Thank you kindly.
Click to expand...
Click to collapse
From my understanding, your issue is that your phone vibrates when you receive messages even though your global settings are set to: "no vibration".
You can do this: Go into WhatsApp settings (the 3 dots in top right corner), then go to Notifications and for Vibrate select Off option on both Message notifications and Group notifications.

Thank you for your reply.
By global sttings i mean my phone ringtone settings. I have my phone to never vibrate on anything but whatsapp still vibrates on incoming messages even when its notification setting is set to "Default".
I already tried what you suggested but when I do it whatsapp will not vibrate when I set my phone on vibrate mode. Everything else will vibrate except Whatsapp. I set my phone to vibrate in my pocket when I'm working.
I have read on google play store that many users started having the problem after the last update.
I can downgrade Whatsapp by uninstalling and reinstalling the previous version via Aptoide but I'm afraid to be removed from the Whatsapp groups I have created and those I'm in.
Thank you kindly.

Any idea guys?

The-CROW said:
Any idea guys?
Click to expand...
Click to collapse
It probably is a bug. You should report it. Not much else you can do
Sent from my GT-I9505

Related

No more sms notifications!

The name of the thread says it all, i'm not getting any more notification for the sms i get.
No sound, no icon in the notification bar, nothing...
I'm just able to see that i have a new message because i set Handcent to display the number of unread sms on the Launcher Pro dock.
Yes, i have checked all the settings, yes, i have tried other application, yes i have tried to change my rom (tried the stock 2.3.4 , reseted it, didn't work, so i installed the CM 7.1 RC...).
It's kind of annoying, i have to wake up the phone now to check the new sms, it's killing the fun!
Anyone has had the same problem? Anyone knows what could have caused it? I didn't change anything at all, it started with no reason.
FYI i'm french, living in france, Nexus S i9023, and getting pissed off because of that thing XD
Thanks for you help guys!
Come on mates, don't tell me i'm the only one having this issue???
Even on the french forums nobody's ever had it, i can't have that much bad luck! XD
ok, one more try.
My provider kept the phone for one month trying to fix the problem, which they did by "updating the software"... bulls**t as it was already the latest version of anything available on my phone. The problem is still here, i can't get any notification for my SMS!!
The thing is, while they had my phone repaired, i used my old HTC Hero... And i got the same trouble! It seems the problem is my google account! BUT i tried with a new adress i created just to check it out... And i had the same problem...
To be honest, i'm fed up having to wake up the phone to check the sms!
I can't find a reason why my notifications are off now!
I tried a non-android phone (samsung player one) and i got all the notifications!
It's driving me crazy, does anyone have a clue???
i had the same issue ever since I bought my Nexus S but the setting for vibrating when you receive a text message is in the Messaging app after you press the menu key and go into settings
Messaging App --> Menu Key --> Settings --> Notification Settings
Hope this helps!!
Helped on JB4.1.2 by turning SMS notification off (yes, it was on by default, but no Notification) and then on again after exiting the sms app.
I had the same problem...
fullwiped, reflashed gapps, worked again.
If you're not willing to wipe, I remember that Go SMS was the only sms.apk able to notify me of incomming text at the time. You may give it a try
chem_gt said:
The name of the thread says it all, i'm not getting any more notification for the sms i get.
No sound, no icon in the notification bar, nothing...
I'm just able to see that i have a new message because i set Handcent to display the number of unread sms on the Launcher Pro dock.
Yes, i have checked all the settings, yes, i have tried other application, yes i have tried to change my rom (tried the stock 2.3.4 , reseted it, didn't work, so i installed the CM 7.1 RC...).
It's kind of annoying, i have to wake up the phone now to check the new sms, it's killing the fun!
Anyone has had the same problem? Anyone knows what could have caused it? I didn't change anything at all, it started with no reason.
FYI i'm french, living in france, Nexus S i9023, and getting pissed off because of that thing XD
Thanks for you help guys!
Click to expand...
Click to collapse
with android 4.1.2 this problem is solved

[Q] No push notification on data screen off

Hello everyone,
I have my Huawei Ascend Mate 7 for two months now and I noticed a strange problem : Push notifications of certain apps not working. Only on data while screen is off. Apps like Whatsapp for exemple. If I turn on the screen on or if I press a button (even just "volume up") the notification arrives. Whatsapp is set as "authorized" in the notifications manager. The app is also checked in "protected apps". I use "Normal" mode as Energy profile. Data is set to "always on" in Network menu.
Gmail seems to work correctly on data. Everything works absolutely fine on Wi-Fi.
It seems like certain push notifications "fall aslepp" immediately after the screen has turned off and arrive if I wake the phone up by simply press a button.
Any ideas on what is going on ? It's a very annoying problem. I had an HTC One M8 before and everything worked fine...
Thanks in advance for your help. I precise that I am french, I do my best in English !
microdog said:
Hello everyone,
I have my Huawei Ascend Mate 7 for two months now and I noticed a strange problem : Push notifications of certain apps not working. Only on data while screen is off. Apps like Whatsapp for exemple. If I turn on the screen on or if I press a button (even just "volume up") the notification arrives. Whatsapp is set as "authorized" in the notifications manager. The app is also checked in "protected apps". I use "Normal" mode as Energy profile. Data is set to "always on" in Network menu.
Gmail seems to work correctly on data. Everything works absolutely fine on Wi-Fi.
It seems like certain push notifications "fall aslepp" immediately after the screen has turned off and arrive if I wake the phone up by simply press a button.
Any ideas on what is going on ? It's a very annoying problem. I had an HTC One M8 before and everything worked fine...
Thanks in advance for your help. I precise that I am french, I do my best in English !
Click to expand...
Click to collapse
Can you be specific which apps not coming through ? Check what apps you have and you want to enable..
Do you have apps which will OVERRIDE your phone settings? And you have no idea what those apps enabling and putting in sleep..
microdog said:
Hello everyone,
I have my Huawei Ascend Mate 7 for two months now and I noticed a strange problem : Push notifications of certain apps not working. Only on data while screen is off. Apps like Whatsapp for exemple. If I turn on the screen on or if I press a button (even just "volume up") the notification arrives. Whatsapp is set as "authorized" in the notifications manager. The app is also checked in "protected apps". I use "Normal" mode as Energy profile. Data is set to "always on" in Network menu.
Gmail seems to work correctly on data. Everything works absolutely fine on Wi-Fi.
It seems like certain push notifications "fall aslepp" immediately after the screen has turned off and arrive if I wake the phone up by simply press a button.
Any ideas on what is going on ? It's a very annoying problem. I had an HTC One M8 before and everything worked fine...
Thanks in advance for your help. I precise that I am french, I do my best in English !
Click to expand...
Click to collapse
The same problem happend for my,
Also the gmail app working good when turn screen off.
no push Notifications for certain app's like WhatsApp, Instgram, and others apps.
what is the best way to contect with Huawei?
Could this be because the apps are set to sleep when the screen is off (I.e. protected apps)?
Thus they fire into action as soon as the screen is on?
Guys check in actual app or in settings / manage apps and check individual app if notifications are ticked/on ..
Hello everyone,
Simona Simmy said:
Can you be specific which apps not coming through ? Check what apps you have and you want to enable..
Do you have apps which will OVERRIDE your phone settings? And you have no idea what those apps enabling and putting in sleep..
Click to expand...
Click to collapse
Thank you for your answer Simona Simmy. Apps like WhatsApp, Facebook Messenger or Telegram for exemple. Gmail works fine.
To answer your second question. I tried to factory reset the phone and install those apps in first place to make sure that there are not other apps causing problem.
technogeek said:
Could this be because the apps are set to sleep when the screen is off (I.e. protected apps)?
Thus they fire into action as soon as the screen is on?
Click to expand...
Click to collapse
Thanks for your answer. Apps are set as «*protected apps*» . Indeed, as soon as the screen is on, bam, notifications arrive !
Simona Simmy said:
Guys check in actual app or in settings / manage apps and check individual app if notifications are ticked/on ..
Click to expand...
Click to collapse
They are ticked /on.
I made some screenshots attached to this post to show you the different settings I have.
I precise again that all these apps have completely normal behavior on Wifi. The problem only occurs on data. I didn’t have this problem on my HTC One M8, Nexus 5 and Samsung Galaxy S4.
It’s very annoying because Huawei Ascend Mate 7 is an excellent smartphone !
I don’t know what to do…
Thanks for your help.
microdog said:
Hello everyone,
Thank you for your answer Simona Simmy. Apps like WhatsApp, Facebook Messenger or Telegram for exemple. Gmail works fine.
To answer your second question. I tried to factory reset the phone and install those apps in first place to make sure that there are not other apps causing problem.
Thanks for your answer. Apps are set as «*protected apps*» . Indeed, as soon as the screen is on, bam, notifications arrive !
They are ticked /on.
I made some screenshots attached to this post to show you the different settings I have.
I precise again that all these apps have completely normal behavior on Wifi. The problem only occurs on data. I didn’t have this problem on my HTC One M8, Nexus 5 and Samsung Galaxy S4.
It’s very annoying because Huawei Ascend Mate 7 is an excellent smartphone !
I don’t know what to do…
Thanks for your help.
Click to expand...
Click to collapse
I knew you have one thing wrong ...
You in your 4th picture u have all apps set to notify .. that is WRONG ....
The notify in this case doesn't mean that they will notify you but it will notify pop up if u want allow app push notifications ..
So change desired apps from notify to allow .. ! that is why you not receiving them ..
Check which apps u want 100% allow and the res you trust less select notify ..
In fact, I tried both. "Notify" and "Allow". Beside, the system asked if I wanted to authorize the app to display messages, so I tried that but nothing has changed. I tried to return to "notify" just to see, that's why it's set like that on my screenshots.
Thank you for your help !
microdog said:
In fact, I tried both. "Notify" and "Allow". Beside, the system asked if I wanted to authorize the app to display messages, so I tried that but nothing has changed. I tried to return to "notify" just to see, that's why it's set like that on my screenshots.
Thank you for your help !
Click to expand...
Click to collapse
Leave it to allow and restart phone ..
I set Whatsapp as "Allowed" and restarted the phone. I waited a few seconds till the screen turn off. I send a message to myself with another phone & another account. Nothing happens. The screen stays off. I wait a few minutes, I turn on the screen and bam, the message appears ! This is the behavior on data.
On Wi-fi, when I do the exact same thing, the screen wakes up and I receive the message immediately .
So the problem is still here... Very strange...
microdog said:
I set Whatsapp as "Allowed" and restarted the phone. I waited a few seconds till the screen turn off. I send a message to myself with another phone & another account. Nothing happens. The screen stays off. I wait a few minutes, I turn on the screen and bam, the message appears ! This is the behavior on data.
On Wi-fi, when I do the exact same thing, the screen wakes up and I receive the message immediately .
So the problem is still here... Very strange...
Click to expand...
Click to collapse
which rom u using ?
Yesterday I updated to a more recent ROM that is : MT7-L09V100R001C00B121SP05 via USB (nothing was proposed via OTA)
I just saw that the MT7-L09V100R001C00B127 exists and it appears to be the most recent rom. I could try to install it.
microdog said:
Yesterday I updated to a more recent ROM that is : MT7-L09V100R001C00B121SP05 via USB (nothing was proposed via OTA)
I just saw that the MT7-L09V100R001C00B127 exists and it appears to be the most recent rom. I could try to install it.
Click to expand...
Click to collapse
SP05 is beta dwngr. to B120SP04 try again ..
i am using 127 is beta too and have feeling same behavior as sp05
Applying an update via USB works even when I downgrade ? Is it the way I have to do it ?
Edit : I can't find the option to update via USB anymore.. I have just the local update option...
microdog said:
Applying an update via USB works even when I downgrade ? Is it the way I have to do it ?
Edit : I can't find the option to update via USB anymore.. I have just the local update option...
Click to expand...
Click to collapse
yeah flash it locally
Okay so I'm back to B120SP04 rom as you can see on the screenshot, the flash has factory reseted my phone. So I download and install Whatsapp for a try, I applied the good settings again as you can also see on the screenshots (Protected app, Authorized). The problem is still here : on data, nothing until I put the screen on. On wifi, the notifications arrive each time immediately.
It's very annoying cause I love this phone but I have a lot of foreign contacts who use WhatsApp and I can't be on Wifi all the time...
Your help and your time are very appreciated though !
microdog said:
Okay so I'm back to B120SP04 rom as you can see on the screenshot, the flash has factory reseted my phone. So I download and install Whatsapp for a try, I applied the good settings again as you can also see on the screenshots (Protected app, Authorized). The problem is still here : on data, nothing until I put the screen on. On wifi, the notifications arrive each time immediately.
It's very annoying cause I love this phone but I have a lot of foreign contacts who use WhatsApp and I can't be on Wifi all the time...
Your help and your time are very appreciated though !
Click to expand...
Click to collapse
Going flashing 127 would result same thing.. so u can stay on official 120.. there is no diff. and wait for january update..
last thing you could try to clear cache and clear data on particular app .. but don't think will help..
EDIT ; I can see you have still kernel dirty .. try flash this kernel ..http://en.ui.vmall.com/plugin.php?id=hwdownload&mod=detail&mid=74
EDIT 2 ; just checked that there are problems on whats app in other mobiles .. is the problem only with whats app ?
or some other apps ?
http://forums.androidcentral.com/samsung-galaxy-s5/391426-whatsapp-instant-notification-problem.html
http://forums.androidcentral.com/ge...ini-only-getting-notifications-over-wifi.html
https://www.whatsapp.com/faq/en/wp/21073483
Try this : https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
I had a similar problem a long time ago on one of my samsung devices. It took me days to solve it, and finally i found one tiny setting was not correct.
I'm using my Note 3 settings and translating from dutch to english so it might be different for you, but nevertheless it could help:
settings> data usage (the one where you can set a limit for mobile data)> menu button > allow data to be synchronized automatically/in background
That's when my push messages started coming in again.
Just hope it helps.
Just stumbled on this thread:
http://forum.xda-developers.com/showthread.php?t=2516849
maybe that could help you to
Simona Simmy said:
Going flashing 127 would result same thing.. so u can stay on official 120.. there is no diff. and wait for january update..
last thing you could try to clear cache and clear data on particular app .. but don't think will help..
EDIT ; I can see you have still kernel dirty .. try flash this kernel ..http://en.ui.vmall.com/plugin.php?id=hwdownload&mod=detail&mid=74
EDIT 2 ; just checked that there are problems on whats app in other mobiles .. is the problem only with whats app ?
or some other apps ?
http://forums.androidcentral.com/samsung-galaxy-s5/391426-whatsapp-instant-notification-problem.html
http://forums.androidcentral.com/ge...ini-only-getting-notifications-over-wifi.html
https://www.whatsapp.com/faq/en/wp/21073483
Try this : https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
Click to expand...
Click to collapse
What do you mean by "dirty kernel ? And by the way I don't know how to flash one. When I click to "Download" a link error is indicated.
The problem is also on Facebook Messenger or Tapatalk for exemple.
---
Hi Nirak,
Nirak said:
I had a similar problem a long time ago on one of my samsung devices. It took me days to solve it, and finally i found one tiny setting was not correct.
I'm using my Note 3 settings and translating from dutch to english so it might be different for you, but nevertheless it could help:
settings> data usage (the one where you can set a limit for mobile data)> menu button > allow data to be synchronized automatically/in background
That's when my push messages started coming in again.
Just hope it helps.
Just stumbled on this thread:
http://forum.xda-developers.com/showthread.php?t=2516849
maybe that could help you to
Click to expand...
Click to collapse
Thanks for your help.
I don't know if the exact same option exist on Huawei phones, but it could be this : "Enable always-on mobile data" in the Mobile Network Settings menu as shown on the attached screenshot...
I tried Push Notification Fixer (non-root version cause my phone is not rooted) and it doesn't solve the issue. But I don't think it could cause it's not about disconnection after some time like the problem that PNF fixes, it occurs as soon as the screen is off.
I'm not quite sure if it is an Android/Huawei issue or a WhatsApp issue. But this strange behavior occurs with at least 3 other apps so I think it's rather a system issue.
It's a bit confusing. Anyway, thank you all for your contribution !
If you can find this settings page in your phone try the 'menu' button to look if there's something similar i described (always synchronize etc...)

Nougat update still does not fix notifications

Hi, I have an unlocked s7 and the latest update still hasnt fixed notifications. I don't get led notifications from whatsapp, and even worse, it now vibrates even if vibrate is off and whatsapp is set to silent. Help please! Thanks
Guiyoforward said:
Hi, I have an unlocked s7 and the latest update still hasnt fixed notifications. I don't get led notifications from whatsapp, and even worse, it now vibrates even if vibrate is off and whatsapp is set to silent. Help please! Thanks
Click to expand...
Click to collapse
Sounds familiar. Google or search for another thread here on xda about the notifications and download the file '1 second of silence'. Put that file in your notifications folder in the phone's memory and select it in whatsapp. And your led notifications will be back.
Thanks. Clever hack. I'll try it, though my main problem now is that i get VIBRATION notifications even when vibrate is off...
Now just how useless have samsung developers have to be NOT to fix such glaring flaws?

unread messages will not shown on tizen 4

After updating to Tizen 4, unread messages are not stored on S3. I get a message and can view it ad hoc on the watch. So far so good. But if I can't read the message right now, it won't be saved. On Tizen 3 I could swipe to the right and there were all accumulated messages, mails etc.. With Tizen 4 there is - despite received messages - "no notifications...choose apps you want to notify".
The fact that unread messages are no longer stored is a deal breaker for me. It's a bug or feature?
I noticed this before Tizen 4.
In the messages and email apps you can see all your phone's messages and emails, however, not just notifications. I guess none from other apps, though.
For sure. If you use the standard apps the message is saved. But the yellow point which shows you missed notifications is not there anymore and the leftside notifications menu is still empty. So i've got no chance to read missed insta, fb, wa, twitter notifications anymore. That ist anoying. Can i switch back to tizen 3? Cause with this issue the watch is useless for me.
I have the same problem, is this a tizen 4 issue or a muss configuration on the user?
For me the notifications just popping up on the watch for 1sec and the watch vibrates, than it's gone and I don't have this orange dot anymore from tizen 3.
Same problem ...
Hello!
I have the exact same problem. Did one of you find a solution?
Regards
DarkKnight1977 said:
Hello!
I have the exact same problem. Did one of you find a solution?
Regards
Click to expand...
Click to collapse
Did not find a solution.... I have reseted the watch x times, deleted data from the phone app, synct my settings with one of my colleagues, but it's not working for me. My colleague has tizen 4 as well, but it's working for him.
I found a very simple solution, and surprisingly it worked!
You just have to reboot the watch (lower button pressed until you see the message "reboot").
I just don't understand why a simple reboot does the work and a full reset of both the watch and the phone app doesn't .....
Please let me know if it also works for you!
tobiasth said:
Did not find a solution.... I have reseted the watch x times, deleted data from the phone app, synct my settings with one of my colleagues, but it's not working for me. My colleague has tizen 4 as well, but it's working for him.
Click to expand...
Click to collapse
DarkKnight1977 said:
I found a very simple solution, and surprisingly it worked!
You just have to reboot the watch (lower button pressed until you see the message "reboot").
Click to expand...
Click to collapse
LOL, that's the worst moment of my life, hahaa.
Rebooting fixed it for me too..... ? :highfive:

Messenger sound notification keeps resetting when I disable it

When I disable sound notification for messenger ( set it for none in OxygenOS notification settings), it keeps reseting every time I receive a message. Its annoying because I want to have ringtone enabled and other notifications enabled but I dont want any sound from messenger. How Can I fix that? I also tried to download a few seconds no sound file and set it as a notification, but it still resets.
Strange... Have you tried choose None shown in the photo for all types of notifications in Messenger?
Otherwise i guess you could change the priority of the notifications from Messenger from "important" to "other"...
I had the same problem and I found out thats a common problem on OOS since years. The only working solution is setting the prority to other.
aivovamma said:
I had the same problem and I found out thats a common problem on OOS since years. The only working solution is setting the prority to other.
Click to expand...
Click to collapse
Its annoying that you cant manage your sound notification like you want. Oneplus comoany just doesnt care about it
Bastienhere said:
Strange... Have you tried choose None shown in the photo for all types of notifications in Messenger?
Otherwise i guess you could change the priority of the notifications from Messenger from "important" to "other"...
Click to expand...
Click to collapse
I tried everything , I set it to "none" and It keeps restarting when im getting message, and I hear the notification.
I can't see how this is an OP problem. I just go into the Messenger settings, not the OP settings, and and set the notofication options for Messenger to what I want them to be and that's it, no problem on my OP8 (EU).
gerhard_wa said:
I can't see how this is an OP problem. I just go into the Messenger settings, not the OP settings, and and set the notofication options for Messenger to what I want them to be and that's it, no problem on my OP8 (EU).
Click to expand...
Click to collapse
Notification settings are integrated in android 10/11 hence leading you to the OP settings. Maybe the OP can try uninstall messenger and re-install... I think i came accross a similar problem before
Bastienhere said:
Notification settings are integrated in android 10/11 hence leading you to the OP settings. Maybe the OP can try uninstall messenger and re-install... I think i came accross a similar problem before
Click to expand...
Click to collapse
My friends have xiaomi,samsung, Motorola and they dont have problem like that. You can find similar threads on oneplus forum, reddit or facebook groups. I can change notification sound for any stock sound and system saves that, but when I choose "none" it is just resetting and Im getting sound notification when someone send me message or If I close app. The problem is also when I download and set my own notification sound. Previously I had 10.5.10.IN21BA and after turning off the sound for the messenger, there was no sound for 1 hour or 3 hours and suddenly after some time the notification sound turned on again.
kubatbg11 said:
Its annoying that you cant manage your sound notification like you want. Oneplus comoany just doesnt care about it
Click to expand...
Click to collapse
Sorry I forgot to mention you also have to set every notification type "Minimize" to off, then it would be OK.

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