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Stripes on Camera

I have got a new touch cruise (polaris) but when I tried to test the camera I noticed one vertical light blue stripe on the screen and also it stays on the photo. One or two days later there appeared three more vertical stripes and one horizontal violet stripe which also appear on the taken photos (see file attached). Those stripes only appears when turning on the main camera, those does not appears when using other features of the smartphone, nor when using the front camera nor when viewing the sample photos (cuz the taken photos are shown with these stripes).
I tried to find if there is any cover on the lens but there is no any one.
I installed the hot fox about blur when zooming but nothing changed.
I did a hard reset but the stripes did not disappear.
Unfortunately I can not use any guarantee for this phone.
My final option is to believe the rom (WM 6.0 spanish) was corrupted for the camera feature and that I could solve the problem reinstalling only the files for the camera (I do not want to reinstall the whole rom). Is that possible ??? Anybody can send me those files or tell me where can I find them ?? Any help ps
thks in advance

it's the same problem with me.. Anybody have a clue for this? The stripes is very annoying.. thanks...

anybody got the solution please?

[Q] [Camera] black screen when i try to open it

Hi,
When i try to open the camera the screen stay black, it happened many times yesterday. Do you think it's a software or Hardware problem?
Anyone else with this issue? (i've put a pin lock and try to open camera from lock screen)
Apart from that i'm very surprised with the low light quality picture.
thanks

sureyoucan said:
Hi,
When i try to open the camera the screen stay black, it happened many times yesterday. Do you think it's a software or Hardware problem?
Anyone else with this issue? (i've put a pin lock and try to open camera from lock screen)
Apart from that i'm very surprised with the low light quality picture.
thanks
Click to expand...
Click to collapse
I've got the same problem,
This is the thread I created;
http://forum.xda-developers.com/showthread.php?t=2514982
Basically the camera will work for a couple of hours and then it just stops working, the screen stays black.
I have Face Unlock enabled and this is a real pain.
I'm tempted to try a factory reset if nobody has any suggestions ?

Primary camera showing sometimes showing this screen

Sometimes showing this screen attached a screenshot for it
Sometimes with skype and sometimes when trying to take a pic , anyone have a solution for this problem ?

camera black horizontal and vertical lines

hey guys, i installed GENISYS XPERIENCE on my j7 2015
and sometimes when i take a picture of a paper with camera using flash, this happens! 4 black lines and the photo is dark.
see attachments, 2 pics of this problem and one shot without flash which is normal.
when this happens i notice that the flash is turned on and off very fast maybe the shot and the flash aren't simultaneously happening?
please help i need this flash cuz it makes the words quality better!

Pixel screen (P8max) ? here is the way to fix it

Sorry for bad english.. just i wish to help u,try to get my idea
First,the problem of pixilated screen's related to Smart cover option in your Smartphone sittings,its sometime happening when we make factory reset .
the method to fix this problem is very easy.. lets start
1- put your device into hot sunlight weather for while of time(1M) is enough.
2-force your device to be restarted and your screen device directly facing the sunlight .. cause we need the light of the sun and temperature of it too.
done
Notce: This method might not be working for 1 time .. just keep trying from 1-5 times

It isnt working.

I am facing the same issue.. Did u solved ur phone problem?

that is about the proximity sensor , It might be covered by something because it happen when you put on the case which cover the phone and the screen to give you weather and time throught mini-hole on the screen cover.. you have to diassemble the phne and check in the phone if the cover is not covered by something and remove it

Is there other way to solve this issue of NA n timer on my screen.
the sun method didn't work.