WiFi problems after 4.4.4 - Droid Ultra Q&A, Help & Troubleshooting

Hey guys and gals. Is anyone else having problems with their WiFi not connecting to certain networks after the 4.4.4 update? My phone will connect to my home WiFi with no problem..but won't connect to any other WiFi source. Any ideas??
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No issues here. Connects at home, work and wifi at other people's houses.
---------- Post added at 05:35 PM ---------- Previous post was at 05:34 PM ----------
Have you tried changing your wifi frequency on your phone?

Yep..it works fine at my house which is a 5gjz wifi network. But won't connect to anything else. Not even the mobile hotspot on my S5
Edit: changed the frequency band on my galaxy s5 mobile hotspot to 5ghz and now my Droid connects to it. It seems the phone will no longer connect to any 2.4 GHz networks
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Can anyone confirm that they have the same radio??
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dano1282 said:
Can anyone confirm that they have the same radio??
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Yes, here's mine.
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Does your phone still connect to 2.4Ghz WiFi networks??
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Yes, it does.
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dano1282 said:
Does your phone still connect to 2.4Ghz WiFi networks??
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Click to collapse
Mine still cooks on 2.4ghz as well.
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I'm at my parents and connected to their WiFi no problem 2.4 GHz. At home I'm connected to 5 GHz no problem. I have experienced no WiFi issues.
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I have this issue with 4.4.2. Its been happening to me for awhile. I recently wiped my phone and started over and thought it was fixed but it can back last night.
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Solo...Verizon sent me a replacement device..and lo and behold..I'm having the exact same issue. I can not connect to any 2.4Ghz WiFi networks. I'm at a total loss as to how to fix this. Verizon replaced the phone with no argument.. Yet my replacement does exactly the same things.

dano1282 said:
Solo...Verizon sent me a replacement device..and lo and behold..I'm having the exact same issue. I can not connect to any 2.4Ghz WiFi networks. I'm at a total loss as to how to fix this. Verizon replaced the phone with no argument.. Yet my replacement does exactly the same things.
Click to expand...
Click to collapse
Go to Settings > WiFI and press the menu icon, choose Advanced > WiFi Frequency Band. Ensure this setting is "Auto"

It is.
P.s. all of a sudden after a few reboots seems to be working.
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ok great!

asuhoops8628 said:
ok great!
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Click to collapse
Now it stopped again...and won't connect to any 2.4ghz wifi again... sooo frustrating. It clearly has to be a bug in 4.4.4

dano1282 said:
Now it stopped again...and won't connect to any 2.4ghz wifi again... sooo frustrating. It clearly has to be a bug in 4.4.4
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Could it be your wifi router is going bad? are you having this problem connecting to networks other than your home network?

Yes. Nothing that runs on 2.4ghz. At my work that's all we have. At home on 5ghz works perfect. Router is dual band..and my S5 connects fine. Also when I turn on my S 5 mobile hotspot and set it to 2.4 gigahertz that doesn't work either
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dano1282 said:
Now it stopped again...and won't connect to any 2.4ghz wifi again... sooo frustrating. It clearly has to be a bug in 4.4.4
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Click to collapse
Given that no one else (from what I saw here) can recreate, I would say it isn't software but hardware. CLNR devices do have issues. Call Verizon again and see what they say

I've contacted both Moto and Verizon. Verizon is sending me another replacement. Hopefully this one works better than the one I have in my hand at the moment. The strange thing is that the phone I had before this one was fine before 4.4.4. Sooo idk. If I don't have any luck with this next replacement then I will call Moto and have them send me a replacement.
Edit: its a shame too..cause this phone is ridiculously smooth
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UPDATE!!!: Soooo after 2 hrs in Verizon...an hour on the phone with customer service..and and hour on the phone with Moto tech support..a chance call from my Motorola rep and she fixed my phone in 2 seconds. Apparently..there is a glitch in 4.4.4 that prevents the lower frequency wifi from working with Bluetooth. Turning off Bluetooth and a quick reboot and WiFi is perfect!!
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Related

Cant find wifi!

HI, we recently bought an 802.11n compatible router called Asus RT-N13U and its visible to every pc in the house inclufing the xbox 360 and the ps3 but its totally invisible to my nexus s its like it doesnt exist. We have tried disconnecting everything but still didnt work. I need help and this phone is not rooted.
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Probably broadcasting on a channel which Android has disabled for your country. Switch to a channel between 1 and 12 on your router, may need to take off auto. An app like Wifi Analyzer should be able to see the network no problems.
Its on channel 11. My old was on 11 too but it worked...
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junibug said:
HI, we recently bought an 802.11n compatible router called Asus RT-N13U and its visible to every pc in the house inclufing the xbox 360 and the ps3 but its totally invisible to my nexus s its like it doesnt exist. We have tried disconnecting everything but still didnt work. I need help and this phone is not rooted.
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Click to expand...
Click to collapse
Make sure you have set your router to use the 2.4GHz band, not 5GHz.
It is set to 2.4 ghz and wifi analyzer cant see it
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My dads x10 and my mothers x10 mini can connect
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Be sure your router was configured to WPA/WPA2 security,not WEP,and that the router is visible (Wireless SSID : ON) .
ICS -802.11n not compatiable..change it to g/n
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Turn off aes encryption
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Remedy, thats it! I didnt realise it was because of that, ill change it to AES/TKIP right away!
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Is there any way to solve this problem, shouldnt it be possible to solve it in the software of android?
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Media Streaming

Anyone else having issues streaming youtube or google play sample tracks over wifi? 3g works fine, wifi connection says "lost connection to server". Works fine w the other phones using wifi in the house. Tried restoring back to my first post root save w the same effect. Any thoughts?
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fallnSaint said:
Anyone else having issues streaming youtube or google play sample tracks over wifi? 3g works fine, wifi connection says "lost connection to server". Works fine w the other phones using wifi in the house. Tried restoring back to my first post root save w the same effect. Any thoughts?
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Click to expand...
Click to collapse
My youtube is touchy over 3G, might just be the connection but it'll play just fine unless I try to skip ahead.
Thanks KP.
I will try a different network today. Odd that the other androids in the house have no problem on the network. Thought it may have had something to do w the "officially unlocked" boot loader. But if no one else is having this problem it must be my network, or my phone. Maybe different protocols are used...?
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For posterity sake, I narrowed this issue down to my network. Specifically the Airave 2.5 that sprint just sent me.
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fallnSaint said:
For posterity sake, I narrowed this issue down to my network. Specifically the Airave 2.5 that sprint just sent me.
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That stupid thing causes my MMS to fail from time to time.
KitsunePaws said:
That stupid thing causes my MMS to fail from time to time.
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Click to collapse
I believe it, pos... put it behind my router & all is well. Never did like the idea of having it between my router & modem anyway.
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Wifi issues please help.

Suddenly my tab is not connecting to my home network, it sees it but I have to reenter the wap password every time. Anyone have this issue? How can I resolve it?
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Send it to me and i will help you fix it
long6688 said:
Send it to me and i will help you fix it
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Haha funny
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Im serious
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adinis78 said:
Suddenly my tab is not connecting to my home network, it sees it but I have to reenter the wap password every time. Anyone have this issue? How can I resolve it?
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Click to collapse
Now to a serious constructive reply...
Please explain what you have exactly done in between working and not working. Anything at all.
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UpInTheAir said:
Now to a serious constructive reply...
Please explain what you have exactly done in between working and not working. Anything at all.
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Click to collapse
Haven't done or changed anything. I have wifi on my tab turned on at all times. When I leave my house the tab disconnects and when I come home it reconnects until yesterday. When I got home yesterday I noticed it wasn't connecting, my tab recognized my home network with no problems but I had to reenter the password. Very inconvenient if I have to enter the password every time I am home.
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Have you tried the obvious, reboot the router, then reconnect?
Also, does it forget the password with any other router?
I have the same problem too. And it doesn't only happen at home but also other networks.
i had noticed since the upgrade (via mobile odin), my tab 7.7 longer see the 5ghz wifi network, however my note 1 and other devices sees the 5ghz network just fine
ioki said:
i had noticed since the upgrade (via mobile odin), my tab 7.7 longer see the 5ghz wifi network, however my note 1 and other devices sees the 5ghz network just fine
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Samsung firmware bug reported in other threads for some certain routers.
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ioki said:
i had noticed since the upgrade (via mobile odin), my tab 7.7 longer see the 5ghz wifi network, however my note 1 and other devices sees the 5ghz network just fine
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a full wipe also fixed this issue..

My wifi keeps disconnecting and reconnecting

Ever since my device got bricked and flashed the the original firmware, my connection on wifi keeps disconnecting and reconnects even though im like 10 feet away from my router. This bothers me because I cant play online games. Is there anyway to fix this?
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I suggest you turn off your router (or also disconnect the cord) for 30 seconds, turn off your WiFi on your phone, then plug it back in and turn on your WiFi again and check. Otherwise it might be a phone problem.
I'll give it a try
...When im connected to other wifi network this doesnt happen.
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new router maybe?
Panzer15 said:
I'll give it a try
...When im connected to other wifi network this doesnt happen.
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You should consider buying a new Wireless Router which is more powerful. As your statement, that this issue doesn't happen in other WiFi network, try to check the speed of your internet, traffic, etc.
My other devices works fine
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try to forget the network, restart your phone and connect again.
Panzer15 said:
My other devices works fine
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So the issue must be the communication between your phone and the device. Try to restart the phone, or remove your wifi, and then enable it again.
try this
go to settings> WiFi > advance > keep WiFi on during sleep > select always on
I tried, the problem is still there
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Panzer15 said:
I tried, the problem is still there
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you should do a data factory reset
This problem happen after flashing my device back to stock when bricked and when i noticed my wifi problem i tried factory reset and the problem still exist.
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problem solved and a question-why does unstable wifi mess with usb?
My phone kept getting disconnected from my computer. This was apparently happening because my wifi was unstable. Not sure why the phone disconnected, I was connected via usb. The wifi was unstable because I was using a proxy. When I use my comcast connection straight through the problems go away. If someone can explain why an unstable wifi can screw up a usb connection I'd be grateful. Windoze issues?

(q) slow wifi om mm

Googled and tried fixes to get wifi working normally after updating to marshmallow but no luck. The speeds are pathetically slow tried clearinh cache, factory rest, tried google DNS settings anybody find a fix ?
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recepo1 said:
Googled and tried fixes to get wifi working normally after updating to marshmallow but no luck. The speeds are pathetically slow tried clearinh cache, factory rest, tried google DNS settings anybody find a fix ?
Sent from my SM-N920W8 using XDA-Developers mobile app
Click to expand...
Click to collapse
Sounds like I've had in the past. Try this:
Turn off VoLTE and wifi calling.
Reboot and test wifi. If your speeds are back then it's because of those things.
I was plagued with the slow wifi issue ever since the Note 4....essentially for two whole years. Finally figured out it was they service being crap in NOCO.
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Jammol said:
Sounds like I've had in the past. Try this:
Turn off VoLTE and wifi calling.
Reboot and test wifi. If your speeds are back then it's because of those things.
I was plagued with the slow wifi issue ever since the Note 4....essentially for two whole years. Finally figured out it was they service being crap in NOCO.
Sent from my SM-N920T using Tapatalk
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Click to collapse
Thanks...i always have volte and WiFi off it just seems to be very slow since i updated to marshmellow
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recepo1 said:
Thanks...i always have volte and WiFi off it just seems to be very slow since i updated to marshmellow
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Oh I'm sorry dude. Other than those "tricks" I have no idea what else it might be. My guess is maybe try fresh start again to see if it gets fixed.
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Since the update I've had bad WiFi too
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