[Q] Stock Verizon M8 stuck in bootloop - help! - Verizon HTC One (M8)

Hello!
I purchased my HTC One M8 from Verizon about a month and a half ago. I love the phone, and it hasn't caused me any issues at all - until a few days ago. I went to pick up my phone and the screen was off; I couldn't turn the phone on.
After fidgeting with the power/up+down buttons, I got it to load the boot loader. I tried almost every option on the menu in there, and I seem to be stuck in a boot loop. When I try hooking up my phone to my PC, HTC Sync loads but says there is no device connected. My PC doesn't recognize the device, either. I've never tried to root the device or anything, so it's "Locked" with S-ON.
I am trying to figure out if I can get my photos off of the device before I send it into Verizon for a replacement. I (stupidly) thought that the photos were being automatically backed up on Google, and I never put my SD card into the phone.
Does anyone know if or how I can do this? I'm not a developer, but I'm pretty technical, so any step-by-step advice would help!
Thank you!

You may be able to issue an "adb pull" of the data partition if you have adb setup on a computer. You should Google it and see if you can get adb up and running.

cntryby429 said:
You may be able to issue an "adb pull" of the data partition if you have adb setup on a computer. You should Google it and see if you can get adb up and running.
Click to expand...
Click to collapse
Thank you! I'll let you know if I can get in that way.

Related

RUU Error 171 Stuck on waiting for boot loader

As the title says, RUU attempts booting my phone but it never comes back on. Even selecting restart boot loader in fastboot or a command it doesn't power itself back on. I have read through other forums and nothing has worked for me yet.
EDIT: I should probably clarify fastboot usb WORKS. Ruu must see my phone considering it detects the ROM version and turns the phone off in attempt to reboot. Anything that I do that requires a reboot doesn't work. I have tried unlocking the bootloader again, everything is fine until it comes to rebooting then I must turn the phone on myself and nothing changes...... IT DOESN'T REBOOT ITSELF therefore seemingly nothing wants to work. And the HTC boot screen is gone??
More background information: http://forum.xda-developers.com/showthread.php?p=39046436#post39046436
What we're your steps exactly? Did you relock your bootloader
a box of kittens said:
What we're your steps exactly? Did you relock your bootloader
Click to expand...
Click to collapse
Yes I did through fast boot with the oem lock command. I've tried installing RUU with a Windows 7 laptop (has HTC sync software) and Windows 8 desktop (basic drivers). Both failed, tried using Windows XP/Vista in compatibility modes and running as an admin with the same results.
Error 171 is a connection error, meaning the RUU can't connect to/find your phone.
Try uninstalling HTC Sync, rebooting your pc, and installing it again. If you've got the Android SDK installed, be sure it's also fully updated.
iElvis said:
Error 171 is a connection error, meaning the RUU can't connect to/find your phone.
Try uninstalling HTC Sync, rebooting your pc, and installing it again. If you've got the Android SDK installed, be sure it's also fully updated.
Click to expand...
Click to collapse
No luck. And I believe it does see the phone in the beginning of the installation. It makes it reboot to the boot loader and that's where it loses the connection. The phone just isn't booting itself back up. I appreciate the reply, if you have anymore ideas please let me know.
Could be something got corrupted. Try redownloading the ruu. Does adb see the phone?
iElvis said:
Could be something got corrupted. Try redownloading the ruu. Does adb see the phone?
Click to expand...
Click to collapse
Re-downloaded RUU and still no go. And adb doesn't see my phone, will it on the fastboot menu? I'm not to familiar with it.
Does anybody else have some more ideas?
Okkoto said:
And adb doesn't see my phone, will it on the fastboot menu? I'm not to familiar with it.
Click to expand...
Click to collapse
No. If adb doesn't see it, fastboot won't either. Does the command "adb devices" (no quotes) show the device as connected?
It sounds like the connection might be working for a few things (like rebooting the phone, as you mentioned). But I still think a connection issue is the main problem.
redpoint73 said:
No. If adb doesn't see it, fastboot won't either. Does the command "adb devices" (no quotes) show the device as connected?
It sounds like the connection might be working for a few things (like rebooting the phone, as you mentioned). But I still think a connection issue is the main problem.
Click to expand...
Click to collapse
Fastboot does see it but adb does not. And what I mean by rebooting the phone in my last post is RUU attempts rebooting it from the boot loader which does turn the phone off but it stays turned off. I've used other commands to reboot the phone from the fastboot screen and those too turn off the phone then again it doesn't come back on like a reboot should do.
I have about completely gave up and going back to using a regular feature phone. I have watched a video about a jtag repair service and was wondering about that or just selling the phone as bricked on ebay.
Okkoto said:
I have about completely gave up and going back to using a regular feature phone. I have watched a video about a jtag repair service and was wondering about that or just selling the phone as bricked on ebay.
Click to expand...
Click to collapse
don't sell it as bricked since it is obviously not bricked. you could get more money just saying you dont wtf your doing and gave up on it. but ill buy it as a bricked phone =) ill give you 50 bucks.
DvineLord said:
don't sell it as bricked since it is obviously not bricked. you could get more money just saying you dont wtf your doing and gave up on it. but ill buy it as a bricked phone =) ill give you 50 bucks.
Click to expand...
Click to collapse
Well if it's not bricked then I sure wish somebody would lead me to the right direction. I have tried 5 different PCs (which all show as connected through fastboot) and they all came with the same error. I've tried everything I could possibly think of and I haven't seen anyone else with quite the same problem I'm having.
I still have not completely gave up and have already decided against selling it as "bricked". The bootloader still comes up so there is at least some hope.
i just had the same problem. the solution was simple - i switch usb-port from front one to the backside one which is directly on motherboard.
Okkoto said:
Well if it's not bricked then I sure wish somebody would lead me to the right direction. I have tried 5 different PCs (which all show as connected through fastboot) and they all came with the same error. I've tried everything I could possibly think of and I haven't seen anyone else with quite the same problem I'm having.
I still have not completely gave up and have already decided against selling it as "bricked". The bootloader still comes up so there is at least some hope.
Click to expand...
Click to collapse
when you say it shows connected through fastboot what do you mean?
how are you getting the device into fastboot - through recovery??
oh, and what was on your device before you tried loading the RUU?
kkm68 said:
i just had the same problem. the solution was simple - i switch usb-port from front one to the backside one which is directly on motherboard.
Click to expand...
Click to collapse
Yes this + if you're on a usb3 port try usb2. Also make sure you're using the cable that came with the phone as I understand other cables may cause issues like this. Also, avoid using a hub or usb extension.
Solution to error 171
I had the same problem and after many attempts I finally got it to work!
-Uninstall anything HTC related from your computer such as HTC Sync Manager and Drivers. Also delete any HTC folders from your program files.
-Make sure you leave the sdk and adb stuff that you downloaded.
-Connect your device via USB to your computer and let it recognize it. It will automatically install default drivers.
-A pop-up asking to install HTC Sync will appear, just ignore it.
-Make sure you set Fast Boot OFF on your phone, and Debugging ON.
-Leave your phone ON and run the RUU set up.
-Then follow the steps on the wizard and everything should work just fine!
diegoyabishh said:
I had the same problem and after many attempts I finally got it to work!
-Uninstall anything HTC related from your computer such as HTC Sync Manager and Drivers. Also delete any HTC folders from your program files.
-Make sure you leave the sdk and adb stuff that you downloaded.
-Connect your device via USB to your computer and let it recognize it. It will automatically install default drivers.
-A pop-up asking to install HTC Sync will appear, just ignore it.
-Make sure you set Fast Boot OFF on your phone, and Debugging ON.
-Leave your phone ON and run the RUU set up.
-Then follow the steps on the wizard and everything should work just fine!
Click to expand...
Click to collapse
I have a similar problem with my HTC One. I am stuck in the bootloader and any action I take leads straight into a boot loop. If I try to reboot, reboot-bootloader, go into recovery (twrp), or factory reset it goes into a boot loop. Also I can't lock the bootloader and flashing my recovery doesn't help, even though it says its a success. I've tried three computers and deleted and reinstalled drivers but still the computers only find my phone in fastboot usb and can't find it using adb.
This solution above won't help me since I can't get my phone on for the life of me. I tried running RUU and All-in-One Toolkit but no luck. RUU fails finding the bootloader since my phone gets stuck in its boot loop. I am fresh out of ideas so any other ways to fix this issue would be greatly appreciated.
BTW I found my phone is this condition when I pulled it out of my pocket. I never installed custom ROMs on it. It is unlocked and rooted though running 4.2.2 (3.05.651.6) hoot 1.55. The only thing I can think of is that an OTA update got pushed to my phone and bricked it. That or for some strange reason something went wrong with phone from the rooting process after two weeks of it working perfectly.
jondon156 said:
I have a similar problem with my HTC One. I am stuck in the bootloader and any action I take leads straight into a boot loop. If I try to reboot, reboot-bootloader, go into recovery (twrp), or factory reset it goes into a boot loop. Also I can't lock the bootloader and flashing my recovery doesn't help, even though it says its a success. I've tried three computers and deleted and reinstalled drivers but still the computers only find my phone in fastboot usb and can't find it using adb.
This solution above won't help me since I can't get my phone on for the life of me. I tried running RUU and All-in-One Toolkit but no luck. RUU fails finding the bootloader since my phone gets stuck in its boot loop. I am fresh out of ideas so any other ways to fix this issue would be greatly appreciated.
BTW I found my phone is this condition when I pulled it out of my pocket. I never installed custom ROMs on it. It is unlocked and rooted though running 4.2.2 (3.05.651.6) hoot 1.55. The only thing I can think of is that an OTA update got pushed to my phone and bricked it. That or for some strange reason something went wrong with phone from the rooting process after two weeks of it working perfectly.
Click to expand...
Click to collapse
Nobody here can help you as we don't have any experience with your device. You'd be much better off asking in the HTC One forum which you'll find here:
http://forum.xda-developers.com/htc-one
Sent from my Evita
Heisenberg said:
Nobody here can help you as we don't have any experience with your device. You'd be much better off asking in the HTC One forum which you'll find here:
http://forum.xda-developers.com/htc-one
Sent from my Evita
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Click to collapse
hi all..
facing same problem with HTC Desire 816 n 4g... have anyone got any solution??
plz pass it..
thank you

[Q] KFHD7 Bootloop with pc not recognizing device

Any help appreciated. I was trying to install second bootloader to my kfhd7 and HAD twrp working and when trying to complete the process upon reboot when the red triangle recovery screen showed up(i thought nothing of it) and it asked to restore device or something else, i believe i chose the restore option. ever since i have been stuck at the splash screen with orange kindle fire replaying over and over. I made a flimsy fastboot cable(which is now broke, I ordered a skorpn one) and was able to get into fastboot but i absolutely cannot get the device recognized in fastboot or adb. Mind you i had the drivers/adb working previously. I fear that without FB recognition on my pc I will be SOL... running windows 8 and FB cable should be here tomorrow or next day. wanna be prepared when they arrive. In advance thank anyone who helps for your help.
psver the last week im pretty sure i've read almost every kfhd7 post out there and haven't found one exactly like this. do not seem to find anyone else having some much trouble getting ADB/Fastboot to see device as me when in this situation(used to be the easiest part for me).

HTC One X stuck at bootloader screen

Hello everyone,
I own an HTC One X without contract. I recently unlocked the bootloader and was going to root the phone. But during the process, there was a power outage and the computer turned off (yup. no UPS.). So the phone restarted and now only the bootloader screen is available. If I reboot it, it goes back to the bootloader screen. Same with recovery and factory reset. I can fastboot from the pc but nothing more than that. I tried installing other ROMs and images but they all require you to copy some or the other files to your phone's sd card and my computer doesn't recognize it so I can't. I can access the phone via my pc's command prompt but don't really know what all I can do from there. I really want some help. Any suggestions are appreciated.
Thank You

Cannot boot in any mode

I might have completely bricked Desire S, so I need some expert advice.
Long story short. Rooted phone long ago, but I cannot remember if it was S on or off. I was running Cyanogenmod 10 I think, with no problems.
However, I thought I would check for an update from settings, choosing any. So it found a nightly update and I said why not. It downloaded the update, restarted and nothing happened.
Since that moment, I cannot start the phone in any mode, normal, recovery or bootloader. I just get the HTC logo then the screen goes black.
I tried plugging it in the laptop, installed adb drivers and everything, thinking that I might be able to flash from Windows. The phone is seen while on with that black screen, however, cannot send any command as it says is offline.
So I am stuck but refuse to think that it might be gone forever
Any ideas would be much appreciated.
foxthemad said:
I might have completely bricked Desire S, so I need some expert advice.
Long story short. Rooted phone long ago, but I cannot remember if it was S on or off. I was running Cyanogenmod 10 I think, with no problems.
However, I thought I would check for an update from settings, choosing any. So it found a nightly update and I said why not. It downloaded the update, restarted and nothing happened.
Since that moment, I cannot start the phone in any mode, normal, recovery or bootloader. I just get the HTC logo then the screen goes black.
I tried plugging it in the laptop, installed adb drivers and everything, thinking that I might be able to flash from Windows. The phone is seen while on with that black screen, however, cannot send any command as it says is offline.
So I am stuck but refuse to think that it might be gone forever
Any ideas would be much appreciated.
Click to expand...
Click to collapse
Pull the battery out try going into bootloader again.
Sent from my HTC Desire S using XDA Free mobile app
You have no idea how many times I did that. The only way to switch off the phone at this state is to take out the battery.

Help : Images stuck on phone bootlooping.

My Mother in law, ended up with her phone going through a bootloop.
She could not start anything and just kept showing google screen and restarting.
Then ended getting one of our backup phones to use.
Well as some people with technology she never ended up backing up any of her pictures that she has on her phone..
I myself have rebooted into bootloader and still cannot get anything off phone.
My windows pc does not see the nexus device, except my Honor 8 program , but that doesnt let me connect to it.
Adb sees the phone as well.
When looking at fastboot mode, it says secure boot enabled, and devices state locked.
Anyone have a good idea how to get the internal SD data ?
Thank you,
I was able to somehow get the phone to boot. Really not sure how.
Either way I ended up getting developer option up and connected PC,
Moved all the video and pictures to the PC.
Now on to seeing what I have to do to repair the phone, possibly custom recovery .
The boot loop could be due to a power button problem.

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