Water damage conundrum - Nexus 5 Q&A, Help & Troubleshooting

I was pushed into a pool with my Nexus 5 on me. I took my phone out of my pocket right away but it was submerged in water of course. I was not able to put it in rice or silica until the next day. I took apart the phone, removed the battery, cleaned lightly with 99% alcohol and put the phone in silica gel packs for 4 days. I am able to turn on the phone and boot into Android KitKat, but it shuts down immediately.
I am able to boot into recovery and flash and it stays on indefinitely. I tried wiping the phone, do a restore from backup, etc. While all the tasks of the recovery work, the phone will boot up and immediately shut down. I don't understand why the phone will work in recovery and is able to perform heavy tasks like backup and restore, but will not stay powered on in Android.
Is it possible my battery is at fault here? I noticed that even though I have it plugged into the charger, it doesn't seem to be replenishing. Or at least the is what the indicator tells me.
Any thoughts? Thanks.

rldev said:
I was pushed into a pool with my Nexus 5 on me. I took my phone out of my pocket right away but it was submerged in water of course. I was not able to put it in rice or silica until the next day. I took apart the phone, removed the battery, cleaned lightly with 99% alcohol and put the phone in silica gel packs for 4 days. I am able to turn on the phone and boot into Android KitKat, but it shuts down immediately.
I am able to boot into recovery and flash and it stays on indefinitely. I tried wiping the phone, do a restore from backup, etc. While all the tasks of the recovery work, the phone will boot up and immediately shut down. I don't understand why the phone will work in recovery and is able to perform heavy tasks like backup and restore, but will not stay powered on in Android.
Is it possible my battery is at fault here? I noticed that even though I have it plugged into the charger, it doesn't seem to be replenishing. Or at least the is what the indicator tells me.
Any thoughts? Thanks.
Click to expand...
Click to collapse
Did you try to flash 4.4.4 stock via fastboot?
https://developers.google.com/android/nexus/images
Do you have the warranty?

t-shock said:
Did you try to flash 4.4.4 stock via fastboot?
https://developers.google.com/android/nexus/images
Do you have the warranty?
Click to expand...
Click to collapse
No I didn't. Don't know why that would make a difference, but I will try it since I can do it. I have no warranty that covers water damage.

Related

Power issue

I went kayaking yesterday and got some water on the phone. The zip lock bag I had it in opened up somehow. I turned the phone off and it wouldnt turn back on. It vibrated 3 times and then kept blinking a orange LED. I left it in the sun for about an hr and then it worked again. Today I am having the same issue. I rebooted my phone because the touch screen wasn't being responsive and it won't boot up. 3 vibrates and then orange led keep blinking. I tried booting into recovery and no luck. Any tips?
vandeec5 said:
I went kayaking yesterday and got some water on the phone. The zip lock bag I had it in opened up somehow. I turned the phone off and it wouldnt turn back on. It vibrated 3 times and then kept blinking a orange LED. I left it in the sun for about an hr and then it worked again. Today I am having the same issue. I rebooted my phone because the touch screen wasn't being responsive and it won't boot up. 3 vibrates and then orange led keep blinking. I tried booting into recovery and no luck. Any tips?
Click to expand...
Click to collapse
try to leave it in a bag of rice overnight? is your battery alright? not shorted or anything? other than that i got nothing. sorry
nhshah7 said:
try to leave it in a bag of rice overnight? is your battery alright? not shorted or anything? other than that i got nothing. sorry
Click to expand...
Click to collapse
Do i need to keep all the covers on and leave it in a bag of rice? do I keep keep the battery in? The battery is fine. I just rebooted the phone and was able to get into recovery but I noticed the Volume up key was not functional. I rebooted again and it did the same 3 vibrate and orange led
vandeec5 said:
Do i need to keep all the covers on and leave it in a bag of rice? do I keep keep the battery in? The battery is fine. I just rebooted the phone and was able to get into recovery but I noticed the Volume up key was not functional. I rebooted again and it did the same 3 vibrate and orange led
Click to expand...
Click to collapse
Open everything up and take it all apart. Rice absorbs moisture so you want it to be able to absorb from inside as well. Make sure it's in a ziplock so it absorbs from inside the bag and not outside
Sent from my Inspire 4G using XDA Premium App
I got the phone up and running, the volume up key does not work. Now I gotta return things back to stock and get a replacement.
Ok here is my situation.
1. Everytime I restart my phone, the phone vibrates 3x with flashing orange. I have to wait like an hour or so then I can turn on my phone and it will boot normally.
2. The Volume up key does not work
3. This is a work phone, I need to get back to stock
4. I can boot into bootloader and recovery
My question is, how do I go back completely to stock through the bootloader?, so that I can send my phone back to ATT for warranty. Having to wait an hr before I my phone will load is a pain...Can I put an image on the SD card and flash it through bootloader to go back to stock?
Before you go through all that trouble, verify that the water indicator isn't red/pink. It's located under teh sim/micro SD cover, look for the FC and Bluetooth symbols then look through the opaque plastic for a white rectangle.
I have personally had my first inspire go down due to water damage. My inspire did the same thing of vibrating 3x and flashing the led. I'm pretty sure that this also indicates water damage. They have ways of identifying water damage, so its just best to be honest about that, because when they find out that it is water damage, they will be charging you full price of the phone because water damage is not covered by warranty....should have bought insurance. My advice to you is, see if you can buy insurance. And then wait a week or two, and then file a claim. You will have to pay the deductible though. When I filed, the deductible was $125, but I've heard that they are bumping it up. Best of luck.
To get back to stock, go here:
http://forum.xda-developers.com/showthread.php?t=1033353
Scroll down to MISCELLANEOUS: > Returning to Stock:
I checked the back and it's not red so I am in good shape.
This phone was issued from my work so I get it for free, I just want to return it to stock so that my company won't know that I rooted my phone.
I just tried to downgrade and I was unable to, the RUU will try to boot into bootloader but my phone wont boot into it, I have to give it maybe 5 minutes before it will boot into boot loader. It will just keep vibrating. Is there a stock Rom that I can flash through recovery and somehow remove the superuser icon?
As far as I know, the only way to install true unrooted stock roms are either by the RUU or by flashing a zip file in the bootloader. Either way, you will have to get into bootloader. Anything else will be custom roms. You can install a custom stock rom and try uninstalling superuser, but it will reflect custom software in software information. Going about it this way, may apear to be unrooted/purely stock initially, but anyone with general android knowledge will be able to tell that its been fooled with. Especially if they try to perform an OTA software update from AT&T and it won't work because it's been rooted. And then, of course, you can't forget about your phone being s-off.
I went into recovery and restored a backup I did right before I installed a custom rom which I remember I always do in case stuff like this happens. I then installed root explorer and removed super user and rom manager then removed root explorer itself. I went and try to do an OTA update and it did allow me to but I didn't do it. Right now S is off but my phone is looking as stock as it can be for now. At least I tried...
Your water indicator is on the side of the battery, pink indicates water damage which can only be replaced through insurance. What I did when I took a spill into a pond while fishing with my phone in my pocket was remove the battery, both covers, sim card & memory card. Took the phone & submerged it in a bowl of rice overnight. Put the battery, sim card & memory card in it's own bowl of rice over night. Next day I was able to use the hack kit to get s-on then plugged it into the pc & run the stock ruu before I sent it back to the insurance company. If you send it & they discover that it's still s-off they will charge you full price for the phone.
Sent from my Inspire 4G using XDA Premium App
stryfe2010 said:
Your water indicator is on the side of the battery, pink indicates water damage which can only be replaced through insurance. What I did when I took a spill into a pond while fishing with my phone in my pocket was remove the battery, both covers, sim card & memory card. Took the phone & submerged it in a bowl of rice overnight. Put the battery, sim card & memory card in it's own bowl of rice over night. Next day I was able to use the hack kit to get s-on then plugged it into the pc & run the stock ruu before I sent it back to the insurance company. If you send it & they discover that it's still s-off they will charge you full price for the phone.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
Yea i'm pretty much screwed because I can't run the RUU or the hack kit, if it's anything dealing with the phone having to reboot, I can't do it. If i restart my phone, I have to take the battery out for about 30 minutes before It will boot again. If I can get S-On somehow either through boot loader or anything that doesn't require reboot then I will be fine....

[Q] Spilled beer on phone - now it doesn't boot all the way into the OS

So my friend spilled beer on his girlfriends MyTouch 4G Slide. The water-indicator is still white though.
It still powers on and CyanogenMOD 9 starts to load. But as soon as it finishes loading, it reboots just before it gets to the desktop screen.
I did a total wipe in CWM and re-installed CM9 and it boots and says it's preparing files, then CM9 starts to load, but boom.... soon as it gets to the point where it normally shows you the desktop, it powers off instead.
Any ideas I can try before giving it an alcohol bath?
Also, I tried flashing the TWRP img file via ADB but it still loads CWM for some reason.
CZ Eddie said:
So my friend spilled beer on his girlfriends MyTouch 4G Slide. The water-indicator is still white though.
It still powers on and CyanogenMOD 9 starts to load. But as soon as it finishes loading, it reboots just before it gets to the desktop screen.
I did a total wipe in CWM and re-installed CM9 and it boots and says it's preparing files, then CM9 starts to load, but boom.... soon as it gets to the point where it normally shows you the desktop, it powers off instead.
Any ideas I can try before giving it an alcohol bath?
Also, I tried flashing the TWRP img file via ADB but it still loads CWM for some reason.
Click to expand...
Click to collapse
You should have soaked it in rice or something before powering it on. Never power on a wet electronic your just looking for something to short out. Maybe that's why it won't let you flash a new recovery, you done shorted something on the board out
Sent From a Freaked out Nexus 4
strapped365 said:
You should have soaked it in rice or something before powering it on.
Click to expand...
Click to collapse
It was placed in a bag of rice for 24 hours. Battery was removed immediately after it got beer on it. Thanks though.
I come from the Samsung side of things where we Odin or ADB recoveries. Looks like you guys use fastboot. Which is something I'm having driver problems with. So that could be my recovery issues.
I've now tried to flash a MikeMik ROM and it never gets to the desktop. Just keeps showing that Mikroms roadrunner boot-up process.
I'm going to keep working on getting a different recovery on there.
Btw, Radio Shack was useless. They didn't have any of the iso alcohol to sell.
edit: I finally got TWRP installed by using the all-in-one-toolkit on this forum.
Don't drink and flash.
24 hours is not enough drying time. You should've bagged it for at least 3 days before going anywhere near it.
It's rice people. Not a Dyson for liquid particles.
It's very hard salvage a phone with liquid damage if the proper precautions aren't taken.
Your best bet now is an alcohol bath or tearing down the phone entirely and figuring out which individual part is kaput. Depending on the extent, I'm sure most parts are still ok.

[Q] Nexus 5 won't turn on or show battery icon while charging

Hello,
Today I tried to sideload the OTA update to Android 5.0.1 (because my Nexus is root and it would not let me update normally), but there was an error saying missing file in system.img. So, after that, I got stuck at Google logo screen. I entered stock recovery (I never installed a custom recovery) and wiped cache, with no luck. Did a data wipe. No luck. So I tried flashing the factory image for Android 5.0, but right after flashing the bootloader, the device turned off (or it appeared to), the script showed "waiting for device", and the phone never came back. Now it won't turn on at all. I don't know what to do
Thank you for your help
cool1007 said:
Hello,
Today I tried to sideload the OTA update to Android 5.0.1 (because my Nexus is root and it would not let me update normally), but there was an error saying missing file in system.img. So, after that, I got stuck at Google logo screen. I entered stock recovery (I never installed a custom recovery) and wiped cache, with no luck. Did a data wipe. No luck. So I tried flashing the factory image for Android 5.0, but right after flashing the bootloader, the device turned off (or it appeared to), the script showed "waiting for device", and the phone never came back. Now it won't turn on at all. I don't know what to do
Thank you for your help
Click to expand...
Click to collapse
I had the same problem today and i thought that i'll post how i fixed it.
My wife left her N5 charging overnight, this morning the phone was dead, kaput, it won't turn on or show the battery icon. I ended up opening the phone and disconnecting the motherboard and battery following the "Nexus 5 Battery Replacement howto" from ifixit.com.
Long story made short, open the phone, remove the 6 screws holding the motherboard, disconnect the daughterboard and battery connector, wait a few minutes and reconnect them again (Steps 1 to 4, no need to continue), the phone should power on now, if it does, put everything back together and keep enjoying your N5.
The only trick is opening the case , use your nails or a plastic opener tool to pry open the latches then carefully pull out the case, in my N5 there was some light glue applied on the lower part of the case, not a showstopper at all.
Necrosis
works for me too
elfarto said:
I had the same problem today and i thought that i'll post how i fixed it.
My wife left her N5 charging overnight, this morning the phone was dead, kaput, it won't turn on or show the battery icon. I ended up opening the phone and disconnecting the motherboard and battery following the from ifixit.com.
Long story made short, open the phone, remove the 6 screws holding the motherboard, disconnect the daughterboard and battery connector, wait a few minutes and reconnect them again (Steps 1 to 4, no need to continue), the phone should power on now, if it does, put everything back together and keep enjoying your N5.
The only trick is opening the case , use your nails or a plastic opener tool to pry open the latches then carefully pull out the case, in my N5 there was some light glue applied on the lower part of the case, not a showstopper at all.
Click to expand...
Click to collapse
i had some similar experience this morning, phone wont turn on, no charging notifications nothing, and i followed ur instructions and its works fine now, no idea how it happens, but when i open the back i got some burning smell too, anyway the device is working fine now!
anyways thanks

Oneplus One stuck in twrp(can flash roms/factory reset/reboot but only boots to twrp)

Hello,
My oneplus one stayed overnight in the rain 5 days ago and after I booted it up(with still water inside, just a test) it worked perfectly. There was only water in the camera and that's why I put the phone in a bag of rice to suck out the water. After about 10 hours I opened it and noticed that there was still water inside, so I let it stay in the rice for the night and opened it the next day. Apparantly the device turned itself on in the rice, so I had to turn it off. Still water inside... opened up the back and wiped the water with a cloth. In the rice again this time for a longer time, about 16 hours. Booted the device and it started with twrp. Reflashed the rom and it booted perfectly fine. Just to be sure I put it turned off back into the rice for another day and after that the problems began: the camera's were cleaned, but the device only boots to twrp now. How do I fix this issue? It has been laying in the rice ever since.(about 72 hours.)
Shurikan said:
Hello,
My oneplus one stayed overnight in the rain 5 days ago and after I booted it up(with still water inside, just a test) it worked perfectly. There was only water in the camera and that's why I put the phone in a bag of rice to suck out the water. After about 10 hours I opened it and noticed that there was still water inside, so I let it stay in the rice for the night and opened it the next day. Apparantly the device turned itself on in the rice, so I had to turn it off. Still water inside... opened up the back and wiped the water with a cloth. In the rice again this time for a longer time, about 16 hours. Booted the device and it started with twrp. Reflashed the rom and it booted perfectly fine. Just to be sure I put it turned off back into the rice for another day and after that the problems began: the camera's were cleaned, but the device only boots to twrp now. How do I fix this issue? It has been laying in the rice ever since.(about 72 hours.)
Click to expand...
Click to collapse
You should have never turned the device on when it still had water inside, that's asking for trouble, and inviting short-circuits and the like. The second mistake was not leaving it in the rice for long enough in the first place, it should be left in rice for at least two days after doing an initial wipe down. Who knows what's wrong now, probably hardware failure due to those two points.
Well, everything on the device itself seems to work fine. CPU works, Ram works, memory works(can access it from the computer). Recovery works. Someone argued that it might be a sensor that causes the problem.. Any advise?
i am in the exactly same boat but no water damage or anything.
You shouldn't have turned on the device especially when you knew it was still infected you should have allowed it to dry ... Try taking it to a. Oneplus service center ..
DARK SIDEā„¢
I suggest fully wiping the device. I'm talking everything but internal memory (If you can get data off with USB, do that an internal mem also) then flash a full rom on it. After that, in TWRP, use the reboot to system. If that fails, maybe check to see if you damaged your volume down button. After some research, it's typically full format, though some it worked with a factory reset, and others had their volume down shorted, stuck in or in your case, may be water shorting it, which would make it want to boot recovery. If that fails, then there's not much else that I can suggest. Best of luck to you.
Same Problem (Solved)
I had the same problem, got it wet in a storm and all. I tried everything everyone and has been saying and i finally got it, i believe for me it was a stuck volume down. So i mashed the button then did the restart to system, it took about three tries but finally got it. Once in the system it kept automatically turning down volume all the time. I found a file, can't remember which one, but i edited out the line of code for the volume down function so now it takes no effect.
Hope this helps.

Water Damaged S6 Battery Dead + Recovery Loop

OK so my mother dropped her phone in the toilet and it died basically. I left it to dry then tried it again. It came on but the battery said 0% and it powered back off. When I plugged it in the icon came up and said 99% but it wouldn't come on without being plugged in so I assume it fried the battery when it got wet with power in it. I tried to reset it by holding the buttons but then it got stuck in download mode and wouldn't start up anymore for some reason, so I tried installing TWRP which failed. I assume with no battery power the device is just losing power and causing it to fail. So basically now I'm stuck on a screen when I plug it in that just says it needs to be recovered.
I took it apart but managed to damage the screen (like an idiot) so I bought a new screen. Basically she didn't want to lose the pictures from the phone so I have a new battery ordered to try power the board and at least get the data from it if it has a charging problem before replacing the board. I'm hoping it's only the battery that's damaged but I doubt she'd be that lucky. If it does need a new board then I'll get her one but I was just hoping to at least get the data back if possible.
Anyway my whole point is since it's not starting up, if I flash TWRP the data is encrypted and inaccessible right? Is there even a way to use a HOME_CSC or something or is the data just done for?
EDIT: As far as I'm aware it was just on the latest stock ROM before doing anything.

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