[Q] Unexpected mobile data traffic - Moto G Q&A, Help & Troubleshooting

Hello everyone;
I'm using a Moto G, with stock 4.4.2 Android. I don't have a data plan, so my carrier will charge me 1,20€ for 30 MB of mobile data traffic, should I use it. For this reason, and because I have wifi access at work and home, I keep mobile data off at all times.
Despite this, I have been charged twice, in three weeks, for mobile data, even though I have it turned off and wifi on at the time I'm being charged for it. Furthermore, the phone was idle on my desk when I was charged - I can tell because I got an SMS whenever I was charged for mobile data.
Has anyone experienced similar behavior? Is the 'off' switch trustworthy?
Thank you in advance

Related

Data connection timer

Is there an app or something that can shutdown my data connection if it's idle (idle from my perspective) for a number of x minutes? Somehow I forgot to turn it off one day and received a massive bill from my operator.
Hope someone can help me with this problem.
Stock HTC Touch 2
Try BattClock 3.4... it's a great app and it shows allmost everything you want to know about the phone including data conection traffic

Using Juice Defender, can't keep mobile data on

So, I'm using JD Ultimate. It works great and I'm now having 60%+ battery left after 15 hours of moderate usage. I have an issue with some alert SMS messages from work where they're over 1KB, so I get the [DOWNLOAD] button. With mobile data off, you can't download them. I'm assuming its because T-Mobile only allows access to those servers to devices registered on their network as a security thing, and that makes sense. Now, when I try to enable mobile data in order to get the entire message, it turns on, connects and then JD immediately turns it back off.
I can't find anywhere in the settings to fix this. Any ideas?

Data Goes Away / Very Low Sometimes

On certain ROMs, such as Cataclysm, my data signal goes away after disconnecting from the WiFi. But this has been happening on several other ROMs, too, and I can't seem to find the reason behind it. In case it matters, I'm using my phone on Sprint, data works fine with the stock ROM, and problem starting occurring more often after the 4.4.1 update. Any suggestions?
Sent from my Nexus 5 using XDA Premium 4 mobile app
What you described looks similar to my problem.
I’ve been flashing 4.4 and then 4.4.1 ROMs on my Nexus 5 since I’ve got it early November, but I have not updated bootloader and radio up until yesterday. This week being on Slim 4.4.2 beta 1.5 I couldn’t connect to mobile data even though I had 4 bars and it was showing 3G or H (no LTE here yet, at least for me). GPS was fixing my location on Google maps, but navigation was not able to recalculate the route and was not moving my position along the way. Only when I switched from navigation to map, it was showing me as moving accordingly. Maps also couldn’t search for the address I was looking for. Now I realize it was a data connection problem.
So I thought it’s because I’m using 4.4.2 ROM on 4.4 bootloader and radio. Yesterday I downloaded Google 4.4.2 factory image and fastboot flashed all (efrant, your guide is irreplaceable!), formatted cache, did a factory reset and all. I wanted to have 100% factory state device. What a surprise today morning, when I realized I have no mobile data. Orange 4 bars signal with 3G or H. No internet though. Rebooted – the same: max signal, no internet. I turned Airplane mode on and off. Signal is back and I have internet, but bars still stay orange. So I rebooted. No internet on full 4 orange bars. Airplane mode switch on and off – mobile data regained, yet still orange.
When I reached the office I turned on WiFi. Got strong WiFi connection, bars went white, both WiFi bars and mobile bars (in Quick Settings). I switched off WiFi – mobile data is not reconnecting, staying orange, showing 3G or H. Sometimes it’s coming back after few seconds, sometimes it requires switching Airplane mode on and off to bring it back.
WTHell?
I was never putting much attention to mobile data because at home and in office I’m on WiFi, and while driving I’m listening to audiobooks so I don’t see what’s going on with mobile data. Sometimes I take a train, and then I’m browsing xda – I don’t recall having connection issues in train up until recently. But what I recall now, for some time, when coming back home and turning on WiFi, email notifications were popping up immediately. Does it mean I had no mobile data and phone synced only after it had WiFi?
This is annoying and driving me mad. Do I have to fastboot flash 4.4 factory image to see if it’s gone on 4.4?
Any ideas what can I check before going through factory img flash again?
Does your data eventually kick in after a few minutes, or are you without data for an extended time after disconnecting wifi? I know with Cataclysm if you enable Smart Radio it takes some time for data to ramp up after disconnecting wifi, although I'm not sure about how other ROMs handle this.
I'm on full stock 4.4.2 now, just roorted with SuperSU 1.80, no mods at all. I wanted to check if it is related to custom ROMs or general.
It's random, after switching WiFi off, mobile data sometimes comes back after minute (rarely) but more often I need to switch Airplane mode on and off to bring internet back, but even this does not work all the time.
Mobile toogle shows 4 bars with 3G or H in orange colour (screen attached) when there's no data or there is data. Never goes white for mobile data (I remember it used to). Now it becomes white only after I switch on WiFi (2nd screen attached).
Hopefully it's not this but I've been seeing more and more people starting to experience it. Mine started acting up slowly and then now it's having the issue in the thread linked below.
http://forum.xda-developers.com/showthread.php?t=2525583
I've seen this thread, but my problem is different. I'm not getting the "emergency calls only" message. I can call or receive calls without problems. It's mobile data which can't reconect after switching off WiFi, even though mobile signal is strong - 4 bars and it's showing its on 3G or H. And Why it stays orange even after it finaly regains mobile data?

[Q] Turn off Data Roaming - Completely ?

I know how to theoretically shut it off:
Data Usage==>Mobile Data==> "OFF"
AND
More==> "Mobile Networks"==>"CDMA Roaming Settings"==> Int'l & Domestic Data==> UNCHECK
While I never see the 3G/4G, I still use a trickle of Mobile data per day, like 133 KB or 0.005MB, for Google, Motorola, Email, and Android OS. I keep the phone off normally, though turn it on several times a day.
Is it that Apps "don't get it" that they should only grab from Wifi when the indicator turns blue and defaults to 3G/4G for a nanu-second ? Why is my usage not Absolute Zero ?
This is Andorid 4.1.2 on a Moto Photon Q

[Q] Mobile data not connecting

I live in an area where I usually can't use mobile data so I just keep it turned of until I need it. I just use wifi at home as I'm too far out in the country to pick up a data signal. Two to three times a week when I do turn on mobile data it does not connect. I have to restart the phone, and then it connects right away. Not a battery pull. ..just a restart. Anyone else have this issue? I'm on Verizon.

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