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Hi, I've been fighting this problem for about a month. I'm certainly really frustrated.
I detected some time ago that, when someone tries to make a voice call yo my number, my phone seems not to receive the call (or the sequence required for the phone app to show the incomming call is broken at some point, beginning at the radio fw). I've tried many things, like flashing other radios, installing rils, reinstalling the rom (I'm using Revolution HD 7.0.4). The problem still happends every time.
Of course the first step I took was make a complaint to the phone company (Movistar Argentina); they make several tests, and finally change the sim card for a new one. Same as before.
The sim card and the company service seems to work fine, since when I put the same sim card in another phone, I had no problem to receive calls.
I thought full stock restore may be helpful, but I really don't know how to do that since I suspect not everything is placed back as it was OTB. For instance, I don't know how can be the radio+ril can be restored to factory defaults.
Any suggestions will be very appreciated.
Best regards,
Dario
If you can find access to the ruu for your region then you can just run that and it will restore everything to default. I'm not sure if since you are in a different country that you need a different ruu. If you can use the the American 2.47.502.7, I can provide a link. Also have you tried backing up just stuff you need from your sd card and wiping it. Sometimes there can be a file there that will cause issues.
Sent from my Inspire 4G using xda premium
Gizmoe said:
If you can find access to the ruu for your region then you can just run that and it will restore everything to default. I'm not sure if since you are in a different country that you need a different ruu. If you can use the the American 2.47.502.7, I can provide a link. Also have you tried backing up just stuff you need from your sd card and wiping it. Sometimes there can be a file there that will cause issues.
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
Thanks four your reply.
I actually used the stock rom (I bought the device in America) for several months until change to Revolution ROM, so if you can provide me with a link I'll be grateful. I tried downloading the update from HTC official site, but seems to be an upgrade only application, I cant really tell. It ended up stopping with an error code.
I'll try also completely formatting the sd card.
Here you go. Make sure to install HTC sync on pc and leave it running in background. Then just plug in phone and run from pc
Ruu US 2.47.502.7
Sent from my Inspire 4G using xda premium
Gizmoe said:
Here you go. Make sure to install HTC sync on pc and leave it running in background. Then just plug in phone and run from pc
Ruu US 2.47.502.7
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
Thanks a lot, start downloading right now.
I've just installed Revolution 6.3.3, since I read in some other post that it comes with a RIL, and there's a suggestion about which radio version to use with it. So, after formatting every partition, sd card included, I flashed the proper radio and RHD. For the moment, it seems the phone is working fine, but can't be sure about ir since previously it also had some "god moments". Anyway, I'll keep watching how it behaves for a couple of days.
As a measure of last resort I'll install the stock rom Gizmoe kindly provided.
Thanks again, I'll report back with the results!
tripero78 said:
I'll report back with the results!
Click to expand...
Click to collapse
So far, so good
After a while, even with a clean RHD 6.3.3 installation, I'm not receiving calls again.
I'm able to make a call, receive sms, use data connection (wifi and 3g), pretty much everything but receive a voice call.
Don't really what to do anymore, I'm considering a hw problem now...
tripero78 said:
After a while, even with a clean RHD 6.3.3 installation, I'm not receiving calls again.
I'm able to make a call, receive sms, use data connection (wifi and 3g), pretty much everything but receive a voice call.
Don't really what to do anymore, I'm considering a hw problem now...
Click to expand...
Click to collapse
Have you tried reversing to s on. Wiping SD card and then running the ruu I provided. If it still happens with complete stock then I would agree its a hardware or sim card issue.
Sent from my Inspire 4G using xda premium
Gizmoe said:
Have you tried reversing to s on. Wiping SD card and then running the ruu I provided. If it still happens with complete stock then I would agree its a hardware or sim card issue.
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
Ok I've just reversed to s-on with aahk-13012012. The scripts automatically downloaded HTC ATT stock rom, and it seems to be the same version you provided me earlier.
Then, updated to the latest rom published in HTC support site.
Again, as under a clean RHD rom, the first couple of hours everything works fine. So I'm gonna test it every day for 3 days in a row and see what happends.
Thanks again!
tripero78 said:
Ok I've just reversed to s-on with aahk-13012012. The scripts automatically downloaded HTC ATT stock rom, and it seems to be the same version you provided me earlier.
Then, updated to the latest rom published in HTC support site.
Again, as under a clean RHD rom, the first couple of hours everything works fine. So I'm gonna test it every day for 3 days in a row and see what happends.
Thanks again!
Click to expand...
Click to collapse
Nope, sadly not so many hours later, same problem as before.
I'm going back to RHD, s-off and root, an run an app I found in this forum that allows me to check some system logs. I'm interesting in monitoring the radio log.
Ask your carrier for a new sim. They should just give you one. That's what I would try next.
Sent from my Inspire 4G using xda premium
Gizmoe said:
Ask your carrier for a new sim. They should just give you one. That's what I would try next.
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
Actually, before trying flashing new roms or downgrading to previous versions, I asked for a new simcard. I'm using the new one now for about a week
tripero78 said:
Actually, before trying flashing new roms or downgrading to previous versions, I asked for a new simcard. I'm using the new one now for about a week
Click to expand...
Click to collapse
Ok. I assume you have tried different radios and even probably switched when ruu was flashed.
Sent from my Inspire 4G using xda premium
Gizmoe said:
Ok. I assume you have tried different radios and even probably switched when ruu was flashed.
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
Yes, I've tried many radios and rils.
I can't really tell when exactly the incomming calls problem started, but since the last time I remember not having the problem, I changed the service provider and tried installing AOSP (aospX-1.0.0-BR4-DHD), with the corresponding radio and ril. I didn't liked it, so I went back to RHD (again, with the proper radio). That's why I thought reversing to stock sw could reverse the problems, if any of them were caused by rom/radio installations.
Now I'm back to RHD 7.0.3, and don't really thing flashing some other radio will help at all, but is there some recommendation about it I'll certainly consider it.
As allways, I'm receiving calls again. That could last for several hours.
It would be very useful if there is any script or app to debug real-time events related to incomming calls, so I can figure out what is really happening.
Thanks in advance, once again
Yeah it seems something in the hardware is malfunctioning. You have ruled out the software.
Sent from my Inspire 4G using xda premium
Gizmoe said:
Yeah it seems something in the hardware is malfunctioning. You have ruled out the software.
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
Yeap, sadly there is no support in my country
Thanks for all your help!
Something strange (at least for me) happend.. Before flashing back RHD, I formatted all partitions (even made a new sd partition and formatted it). So, as far as I know, that completely wipes every peace of data.
But... my home wireless connected automatically!! no need to enter password or select it from the list of available wifi networks. Don't know where that configurations are stored, but it seems something is not being wiped up as I expected...
tripero78 said:
Something strange (at least for me) happend.. Before flashing back RHD, I formatted all partitions (even made a new sd partition and formatted it). So, as far as I know, that completely wipes every peace of data.
But... my home wireless connected automatically!! no need to enter password or select it from the list of available wifi networks. Don't know where that configurations are stored, but it seems something is not being wiped up as I expected...
Click to expand...
Click to collapse
WiFi settings are synced with google account. Tripped me out the first time too.
Sent from my Inspire 4G using xda premium
Gizmoe said:
WiFi settings are synced with google account. Tripped me out the first time too.
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
Can't beleive it!
I did a full wipe and flashed the CM10.1 nightly released for the d2vzw this morning. When it rebooted I had no cell service. Looking in settings i have the proper IMEI number but my cell number is listed as 000-000-1361, MIN is 1361, PRL is 1. what can I do to fix it? I tried restoring a nandroid but the result is the same. Any help would be greatly appreciated!
RESOLVED
james3kral said:
I did a full wipe and flashed the CM10.1 nightly released for the d2vzw this morning. When it rebooted I had no cell service. Looking in settings i have the proper IMEI number but my cell number is listed as 000-000-1361, MIN is 1361, PRL is 1. what can I do to fix it? I tried restoring a nandroid but the result is the same. Any help would be greatly appreciated!
Click to expand...
Click to collapse
Okay so i believe this was my fault for flashing the latest cm 10.1 nightly with my build.prop edited to galaxy nexus values to allow google wallet functionality. removing sim card, starting phone, shutting down phone, inserting sim card, and starting phone fixed the problem
james3kral said:
Okay so i believe this was my fault for flashing the latest cm 10.1 nightly with my build.prop edited to galaxy nexus values to allow google wallet functionality. removing sim card, starting phone, shutting down phone, inserting sim card, and starting phone fixed the problem
Click to expand...
Click to collapse
I ran into the same problem but after trying you fix I still have no service. ?????
TheBurgh said:
I ran into the same problem but after trying you fix I still have no service. ?????
Click to expand...
Click to collapse
I am having the same problem. The phone wont still activate. Please help!!
james3kral said:
Okay so i believe this was my fault for flashing the latest cm 10.1 nightly with my build.prop edited to galaxy nexus values to allow google wallet functionality. removing sim card, starting phone, shutting down phone, inserting sim card, and starting phone fixed the problem
Click to expand...
Click to collapse
Any one try Odin back to stock?
I have a similar issue and I have been going around and around with it without any luck. I restored my latest backup and I still have 000-000-3257 with a PRL of 1. I will try the ops recommendation and will report back.
Odin to stock is my next move unless someone else can think of something else to try.
Try clearing dalvik cache in recovery. Fixed it for me on AOKP. Had the exact same thing where my phone number was a bunch of zeroes. Still had service though when I hit the home button to bypass the activation screen.
Sent from my SCH-I535 using Tapatalk 2
I tried to remove the sim, and boot, and readd the sim and boot but no go. I will try it again but then I think I am going back to stock to see if that works.
Everything still works fine. No need to get worried......it just doesn't report your phone number accurately. Its not like it actually effects functionality. I ran it with an f'ed phone number for 3 days. Everything ran fine. Don't sweat it. If its a problem, wait until tomorrows official nightly comes out tonight and you'll be set.
TechSavvy2 said:
Everything still works fine. No need to get worried......it just doesn't report your phone number accurately. Its not like it actually effects functionality. I ran it with an f'ed phone number for 3 days. Everything ran fine. Don't sweat it. If its a problem, wait until tomorrows official nightly comes out tonight and you'll be set.
Click to expand...
Click to collapse
My issue is it is affecting my functionality. My phone is not working and whenever I call out I get a generic message saying my phone is not active.
I restored a backup from when I first rooted. Now my phone number is listed properly and when I get into a 4G coverage area I can get data, but I still can't call out and it shows I am roaming when I am in a 3G area.
OP on CM10.1 says that dirty flashing Unofficial 10.1 build 12/17/12 will restore data. Any luck with this fix?
Sent from my SCH-I535 using xda app-developers app
dknell said:
OP on CM10.1 says that dirty flashing Unofficial 10.1 build 12/17/12 will restore data. Any luck with this fix?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
you can try that or mastamoons both have been reported to work
mastamoon said:
Here is my unofficial 10.1 build as of 3:00pm EST.
Has working data and increased MMS picture size mod. Otherwise is stock CM10.1
http://bit.ly/12yrtcw
Click to expand...
Click to collapse
Droosh said:
Thanks for sharing! I did a full data wipe and installed this and it activated right away.
Click to expand...
Click to collapse
I was very unlucky and the dirty flash didnt work for me. However, I did have a backup of my IMEI and was able to flash it back to my phone.
I ran into the same problem after flashing 10.1... lost IMEI and stuck on roaming, had no backup.
To fix it i did the following
1) Odin back to stock
2) use this tool http://forum.xda-developers.com/showthread.php?t=1867442
3) reprovish the phone using this code in the dialer *2767*3855#
IMEI restored and no longer on roaming
brandao.gabe said:
I ran into the same problem after flashing 10.1... lost IMEI and stuck on roaming, had no backup.
To fix it i did the following
1) Odin back to stock
2) use this tool http://forum.xda-developers.com/showthread.php?t=1867442
3) reprovish the phone using this code in the dialer *2767*3855#
IMEI restored and no longer on roaming
Click to expand...
Click to collapse
THANK YOU!. I could not get the IMEI/ERI tool to work, but I did get *2767*3855# code to work. I had to roll back to a older version of the official rom (I think rolling back the radio would have been OK) but I am not up and working.
fowen said:
THANK YOU!. I could not get the IMEI/ERI tool to work, but I did get *2767*3855# code to work. I had to roll back to a older version of the official rom (I think rolling back the radio would have been OK) but I am not up and working.
Click to expand...
Click to collapse
I flashed back to stock as well and then used the same number to reprovision. After that everything worked fine it fixed the roaming, incorrect number, PRL, and all. I never lost my IMEI so I didnt do that step. but if you flash back to the cm 10.1 before they fix the data it will happen again :laugh:
Please read forum rules before posting
Questions go in Q&A
Thread moved
Just change CDMA subscription to ruim/sim and toggle airplane mode...
I've never found a reason to have to Odin to anything.
Sent from my SCH-I535 using xda app-developers app
ajrty33 said:
Just change CDMA subscription to ruim/sim and toggle airplane mode...
I've never found a reason to have to Odin to anything.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I can't remember for sure, but I think that is something that the VZW tech had me do, and it didn't work. Maybe someone else who is having the issue can test and comment.
ajrty33 said:
Just change CDMA subscription to ruim/sim and toggle airplane mode...
I've never found a reason to have to Odin to anything.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
This fixed it for me! Thank you very much!
Sent from an unlocked Galaxy S 3! Screw you Verizon!
I had my phone rooted with viper mod installed and being the dumbass i was because the camera no longer worked decided to change it to the pacman mod. In the process of doing so i now have no OS and i cannot mount the sdcard. Have tried using adb to push to the sdcard but 0 (unable to find device)
Currently i have clockworkmod recovery on it. Someone please lend a helping hand , after reading for hours on end and trying different ideas i am at my wits end. phone is an htc one s through virginmobile.
update
Finally got access to the sdcard returned, tried to re-install the viper mod and only tries to boot recovery, but now it hangs on the htc recovery loading screen.
Did you flash boot.img?
Sent from my HTC VLE_U using xda app-developers app
Thank you for the boot flash info, i'm stunned it seems. Well i did get the phone completely up and running (txt,calls etc.), then today i noticed it says no signal limited service emergency calls only.
So i figured service was down to virginmobile.
Checked later still down , checked the apn and there wasn't one anymore.
So searched for the right info for virginmobile when entering APN it states no simcard found.
So now i can't enter any info to use the phone. Only wifi works
Have you restarted the phone?
Tatatoker said:
Thank you for the boot flash info, i'm stunned it seems. Well i did get the phone completely up and running (txt,calls etc.), then today i noticed it says no signal limited service emergency calls only.
So i figured service was down to virginmobile.
Checked later still down , checked the apn and there wasn't one anymore.
So searched for the right info for virginmobile when entering APN it states no simcard found.
So now i can't enter any info to use the phone. Only wifi works
Click to expand...
Click to collapse
Goatshocker said:
Have you restarted the phone?
Click to expand...
Click to collapse
I have seen this but on another rom and the only way I could fix it was a reflash even factory reset in TWRP didn't work.
Hey guys... I recently encountered a problem with my nexus 5. Suddenly my phone lost signal and it won't receive any more signal.I was on the latest version of PA on 4.4.2 ...... Now I factory reset my phone and it's stuck on phone setup... What do I do?? I'll try flashing back to stock later and I'll see if it's fixed... Also, before factory resetting my phone, I checked my IMEI and it isnt gone.... It was still there.. Strange... Any suggestions on what I should do? Also, I don't have a nandroid backup....
mathew1234 said:
Hey guys... I recently encountered a problem with my nexus 5. Suddenly my phone lost signal and it won't receive any more signal.I was on the latest version of PA on 4.4.2 ...... Now I factory reset my phone and it's stuck on phone setup... What do I do?? I'll try flashing back to stock later and I'll see if it's fixed... Also, before factory resetting my phone, I checked my IMEI and it isnt gone.... It was still there.. Strange... Any suggestions on what I should do? Also, I don't have a nandroid backup....
Click to expand...
Click to collapse
this is what happened to my phone a couple days ago
haven't found a fix.
out of the blue, my phone just dropped its signal and refuses to connect.
flash stock images including cache.img
samersh72 said:
flash stock images including cache.img
Click to expand...
Click to collapse
had no effect, done this 3 times now.
Pr0meth3us said:
had no effect, done this 3 times now.
Click to expand...
Click to collapse
You have, yes. This advice is for the OP. Your advice is to RMA as per your thread
Sent from my Nexus 5 using Tapatalk
rootSU said:
You have, yes. This advice is for the OP. Your advice is to RMA as per your thread
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
totally sorry for thread hijack, just frustrating.
hope that works for you OP.
Still no luck
Guys... Returning to stock didn't do anything... Still the same problem... Now I'm stuck in setting up the phone since it shows that my sim is inserted and it's trying to activate the sim... But it stays there forever ... I'm pretty sure it's a problem with the sim holder... When I tried removing the SIM card for the phone, it failed to eject my SIM card... Now I have to find a way to get my sim out... When I use the pin, it only opens 1/8.. It's too small to fit anything in it... What do I do?? Running out of ideas...
I could give my phone for repair but I live in Dubai and I don't think there are any service centers here...
mathew1234 said:
Guys... Returning to stock didn't do anything... Still the same problem... Now I'm stuck in setting up the phone since it shows that my sim is inserted and it's trying to activate the sim... But it stays there forever ... I'm pretty sure it's a problem with the sim holder... When I tried removing the SIM card for the phone, it failed to eject my SIM card... Now I have to find a way to get my sim out... When I use the pin, it only opens 1/8.. It's too small to fit anything in it... What do I do?? Running out of ideas...
I could give my phone for repair but I live in Dubai and I don't think there are any service centers here...
Click to expand...
Click to collapse
Yeah definitely sounds like you need a repair. Contact google initially and sew what they say
Sent from my Nexus 5 using Tapatalk
My opo fell in water so its screen was not working. My father gave it to a mobile repair shop who repaired it for 4k. When he checked the phone everything seemed alright.He was able to call me etc etc. Then he couriered me the phone. When I got It... It had cos13 latest version. I checked everything except calling. Then I rooted my phone. Flashed oreo. I inserted my sim. It was able to detect that it was an idea sim and import contacts from it but it showed no service. I thought it was the rom. I flashed Tugapower N49. Same problem. So I thought restoring it to stock might solve the problem. Used oneplus one recovery tool to restore it to 4.4 . Still the same problem. It can detect the sim but can not catch any signal. I check my Imei number. Its still there. But I was not able to run the ping test. Then I thought of using this phone for checking roms only and use my Lumia(I hate Lumia) for calling. Rooted it again. Flashed oreo. Flashed its gapps. It show installation complete but its stuck there...... Waited for half an hour. Forced restart. oreo opened but It was nt factory reset although I had wiped it and it shut down after some time. after that my phone reached the android screen only and cant proceed further. I thought maybe force closing my phone during gapps installation did this. Tried to install tuga power.. error executing update binary. Had one more nougat rom. Installed it. Again it didn't show that starting google screen which u see when ever u open a new phone. Basically It was again not factory reset, Wiped everything except system. still this happened. Returned back to stock using recovery tool. Now I tried to install multirom so that I can install the oreo rom. after rooting multirom wasn't able to download anything. Downloaded it manualy. Flashed multirom twrp using fastboot. opened recovery . Not working. phone rebooting. Flashed the previous recovery which I was using before multirom one, That one is working properly!!! What is wrong with my phone???!!!!!
Ritvikx1998 said:
My opo fell in water so its screen was not working. My father gave it to a mobile repair shop who repaired it for 4k. When he checked the phone everything seemed alright.He was able to call me etc etc. Then he couriered me the phone. When I got It... It had cos13 latest version. I checked everything except calling. Then I rooted my phone. Flashed oreo. I inserted my sim. It was able to detect that it was an idea sim and import contacts from it but it showed no service. I thought it was the rom. I flashed Tugapower N49. Same problem. So I thought restoring it to stock might solve the problem. Used oneplus one recovery tool to restore it to 4.4 . Still the same problem. It can detect the sim but can not catch any signal. I check my Imei number. Its still there. But I was not able to run the ping test. Then I thought of using this phone for checking roms only and use my Lumia(I hate Lumia) for calling. Rooted it again. Flashed oreo. Flashed its gapps. It show installation complete but its stuck there...... Waited for half an hour. Forced restart. oreo opened but It was nt factory reset although I had wiped it and it shut down after some time. after that my phone reached the android screen only and cant proceed further. I thought maybe force closing my phone during gapps installation did this. Tried to install tuga power.. error executing update binary. Had one more nougat rom. Installed it. Again it didn't show that starting google screen which u see when ever u open a new phone. Basically It was again not factory reset, Wiped everything except system. still this happened. Returned back to stock using recovery tool. Now I tried to install multirom so that I can install the oreo rom. after rooting multirom wasn't able to download anything. Downloaded it manualy. Flashed multirom twrp using fastboot. opened recovery . Not working. phone rebooting. Flashed the previous recovery which I was using before multirom one, That one is working properly!!! What is wrong with my phone???!!!!!
Click to expand...
Click to collapse
I understand the frustation,but two threads on same topic gonna make any good?
From what I can see,you basically messed up.
You need this:https://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
Mr.Ak said:
I understand the frustation,but two threads on same topic gonna make any good?
From what I can see,you basically messed up.
You need this:https://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
Click to expand...
Click to collapse
Thanks.. it worked..my still the Sim problem persists. My
Imei number is still there.. whenever i insert my idea sim it recognizes it but shows no service. I can import contact from sims. If i goto mobile networks and search for connection it displays error.I tried changing apn too. Also running the ping test displayed error.
Ritvikx1998 said:
Thanks.. it worked..my still the Sim problem persists. My
Imei number is still there.. whenever i insert my idea sim it recognizes it but shows no service. I can import contact from sims. If i goto mobile networks and search for connection it displays error.I tried changing apn too. Also running the ping test displayed error.
Click to expand...
Click to collapse
What does it say in baseband in about phone?
Mr.Ak said:
What does it say in baseband in about phone?
Click to expand...
Click to collapse
Screenshot
Ritvikx1998 said:
Screenshot
Click to expand...
Click to collapse
Okay,so both baseband and imei are there and still network doesn't work.Did you try using carriers other than idea?
Mr.Ak said:
I understand the frustation,but two threads on same topic gonna make any good?
From what I can see,you basically messed up.
You need this:https://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
Click to expand...
Click to collapse
Mr.Ak said:
Okay,so both baseband and imei are there and still network doesn't work.Did you try using carriers other than idea?
Click to expand...
Click to collapse
Yeah
Ritvikx1998 said:
Yeah
Click to expand...
Click to collapse
It must be something with the hardware then.You've to disassemble your device and check if network antenna's broken.Follow the tutorial on YouTube.