Database Info

locked out of my Samsung Galaxy S3 which doesn't recognize gmail password

Carrier: Verizon
Phone: Samsung Galaxy S3 4gLTE 32gb
Model Number: SCH-I535
OS: stock
My friend entered the pattern-swipe password too many times, which made my GS3 lock up and force me "To unlock, sign in with [my] Google account". So, I did that many times to no avail. I tried all 3 of my gmail accounts even though I know which one specifically that associated with the google play account as I had bought an application a few weeks back and found the receipt of that app in my main email. Next, I changed the passwords to all the accounts and tried them again. Then after that I changed all my passwords to strictly numerical passwords so my passwords had no letters in them as I thought perhaps my phone was auto-capitalizing the first letter of my password -- didn't work. I've turned my phone on and off multiple times, taken out the batter and sim card multiple times as well. Also, it's important to note that I attempted to log in with and without the domain name: "emailaddress" and "[email protected]" and that I assume the Wi-Fi is turned off due to the fact that manually turned it off since I was on a cruise at the time that was charging $23 per every half hour of internet... I also turned off the data inside the scroll down menu and then turned on airplane mode; however, I was able to turn off airplane mode via holding down my power button and clicking on the airplane mode button. I'm pretty sure that the data is on now, at least when I try to type in my password.
I called google: the woman told me to turn my phone on and off and to make sure I had the right password -- she was clueless
I talked to Samsung online: they told me that Verizon had unlock codes...
William: As you are unable to unlock the device with the Google account details , please contact the carrier for assistance
William: As the unlock codes are provided by the carrier
William: You can contact Verizon support at 1-888-466-4646.
I called Verizon and they said they can do a factory reset and don't have any such "unlock codes"
I've tried to access the phone with Samsung Kies, but it says that I need to unlock the phone first.
I tried accessing the phone through the my computer folder, but there's nothing inside the SCH-I535 folder.
I right clicked and looked at the properties of the SCH-I535 folder and there was no information provided (not even the file size of the harddrive).
I right clicked and tried to import movies and photos and I couldn't do that.
I tried having someone call me (I can receive calls) and quickly pressing the menu button to try to get into the phone -- that didn't work.
So yeah, I can't get into my phone.
I want to at least be able to retrieve my photos/videos from the family vacation I just went on. Is there a way to salvage them? (I didn't set up dropbox or any backup service for that matter) Does verizon backup assistant plus backup information on your phone without you having to set it up? Is the password that I need to supply the same one as my gmail password?
How can I fix this?
Someone save me.

not sure if doable, but I'd try booting into the recovery menu. It usually is done by holding a combination "volume-down + home +power" or "v-up+-home+_power". Once you get there, one of the options should be factory reset.

ricecracker96 said:
Carrier: Verizon
Phone: Samsung Galaxy S3
Model Number: SCH-I535
My friend entered the pattern-swipe password too many times, which made my GS3 lock up and force me "To unlock, sign in with [my] Google account". So, I did that many times to no avail. I tried all 3 of my gmail accounts even though I know which one specifically that associated with the google play account as I had bought an application a few weeks back and found the receipt of that app in my main email. Next, I changed the passwords to all the accounts and tried them again. Then after that I changed all my passwords to strictly numerical passwords so my passwords had no letters in them as I thought perhaps my phone was auto-capitalizing the first letter of my password -- didn't work. I've turned my phone on and off multiple times, taken out the batter and sim card multiple times as well. Also, it's important to note that I attempted to log in with and without the domain name: "emailaddress" and "[email protected]" and that I assume the Wi-Fi is turned off due to the fact that manually turned it off since I was on a cruise at the time that was charging $23 per every half hour of internet... I also turned off the data inside the scroll down menu and then turned on airplane mode; however, I was able to turn off airplane mode via holding down my power button and clicking on the airplane mode button. I'm pretty sure that the data is on now, at least when I try to type in my password.
I called google: the woman told me to turn my phone on and off and to make sure I had the right password -- she was clueless
I talked to Samsung online: they told me that Verizon had unlock codes...
William: As you are unable to unlock the device with the Google account details , please contact the carrier for assistance
William: As the unlock codes are provided by the carrier
William: You can contact Verizon support at 1-888-466-4646.
I called Verizon and they said they can do a factory reset and don't have any such "unlock codes"
I've tried to access the phone with Samsung Kies, but it says that I need to unlock the phone first.
I tried accessing the phone through the my computer folder, but there's nothing inside the SCH-I535 folder.
I right clicked and looked at the properties of the SCH-I535 folder and there was no information provided (not even the file size of the harddrive).
I right clicked and tried to import movies and photos and I couldn't do that.
I tried having someone call me (I can receive calls) and quickly pressing the menu button to try to get into the phone -- that didn't work.
So yeah, I can't get into my phone.
I want to at least be able to retrieve my photos/videos from the family vacation I just went on. Is there a way to salvage them? (I didn't set up dropbox or any backup service for that matter) Does verizon backup assistant plus backup information on your phone without you having to set it up? Is the password that I need to supply the same one as my gmail password?
How can I fix this?
Someone save me.
Click to expand...
Click to collapse
Wow! You've done everything. Possibly changing the password made the situation worse? It wasn't letting you in regardless. Wow... sucks about your pictures and videos... god damn thing. God damn friend.
Sent from my SCH-I535 using Tapatalk 2

If you're completely stock, factory reset from settings, privacy should get you back to the set up wizard or whatever its called. If rooted and custom recovery is installed, boot in to recovery and do a restore or data factory reset. Anything on your SD card should be safe.
Sent from my SCH-I535 using xda premium

Also, I should note that my goal here is to recover my pictures/videos. I do know that the factory reset is an option; however, that wouldn't allow me to retrieve my photos/videos as my 32g stock verizon galaxy s3 didn't come with an sd card, nor did I insert one, so all the pictures and videos are saved onto the harddrive.
Do you guys know if the harddrive is partitioned so that photos/videos are saved in the event of a factory reset?

ricecracker96 said:
Also, I should note that my goal here is to recover my pictures/videos. I do know that the factory reset is an option; however, that wouldn't allow me to retrieve my photos/videos as my 32g stock verizon galaxy s3 didn't come with an sd card, nor did I insert one, so all the pictures and videos are saved onto the harddrive.
Do you guys know if the harddrive is partitioned so that photos/videos are saved in the event of a factory reset?
Click to expand...
Click to collapse
When you connect it to your computer it should bring up a "Phone" drive, Inside that there should be a folder with all of your pictures and videos. Are you not seeing that at all?
And no, if you factory reset you will lose everything on the internal sdcard

Check your Google accounts. Every now and then, they get hacked or spammed and Google will lock them. Check the account online and perhaps re-set your password. If that doesn't work... you may be hosed.

Sccrluk9 said:
When you connect it to your computer it should bring up a "Phone" drive, Inside that there should be a folder with all of your pictures and videos. Are you not seeing that at all?
And no, if you factory reset you will lose everything on the internal sdcard
Click to expand...
Click to collapse
There is a "phone" drive that pops up as "SCH-I535", and inside of this drive there are 0 items. When I look at the properties the only info it gives me are:
model name
manufacturer
firmware version
serious number
battery life percentage
Yeah, nothing really useful in there.
Thanks for the clarification on the factory reset; I have a feeling that's what I'll have to end up doing :[

can you odin CWM in then backup stuff through there?

xrock80 said:
Check your Google accounts. Every now and then, they get hacked or spammed and Google will lock them. Check the account online and perhaps re-set your password. If that doesn't work... you may be hosed.
Click to expand...
Click to collapse
I already changed the passwords multiple times to test that out :[

Did you happen start start Google + ? If so, then it should have stored your photos/videos in your Google + account.
Otherwise; I think you have to reset...

con247 said:
can you odin CWM in then backup stuff through there?
Click to expand...
Click to collapse
Looking into it right now. If you have any threads you know about for my phone please let me know. Thanks ^^

con247 said:
can you odin CWM in then backup stuff through there?
Click to expand...
Click to collapse
I can't. For some reason I cannot find 2 files I need:
Blank System.img.tar
or
Rooted System.img.tar
Does anyone know where I can find these files?

ricecracker96 said:
I can't. For some reason I cannot find 2 files I need:
Blank System.img.tar
or
Rooted System.img.tar
Does anyone know where I can find these files?
Click to expand...
Click to collapse
When I originally did my phone I used the rooted stock image image (root66) found here. The original non-rooted images are available in a different thread in the same forum.

Ok just to clarify a few things that have been mentioned in the thread:
If you don't have usb debugging enabled then your phone cannot communicate with your pc so ALWAYS enable that as soon as you get your phone even if you never plan on using it (just in case). Without usb debugging enabled you cannot use any of the backup functions in the S3 ToolKit.
You cannot access internal storage if you are locked out and cannot get past the lock screen for security reasons. If you do not have any security set then you can access internal storage by turning the phone on.
Performing a NAND backup in cwm will not back your data/media folder as it could potentially require a 16/32/64GB backup file if your whole internal storage was used up. For this reason you could not recover any data from internal storage using this method.
Performing a wipe in recovery will NOT format the data/media partition so you will not lose any data on there. I just tried it to make sure and the system is reset but everything on internal storage is still there. This was tested on a custom rom and using cwm recovery 6.0.1.0.
As you dont have usb debugging enabled then your only option to get the phone working again is to wipe from recovery. If it wipes your internal storage then I apologise but there is really nothing else you can do.
Mark.

Just in time, I think this may solve your problem:
http://forum.xda-developers.com/showthread.php?t=1800799

caslca said:
Just in time, I think this may solve your problem:
http://forum.xda-developers.com/showthread.php?t=1800799
Click to expand...
Click to collapse
He has stated that his phone doesn't have usb debugging enabled so adb commands will not work.
Mark.

mskip said:
Ok just to clarify a few things that have been mentioned in the thread:
If you don't have usb debugging enabled then your phone cannot communicate with your pc so ALWAYS enable that as soon as you get your phone even if you never plan on using it (just in case). Without usb debugging enabled you cannot use any of the backup functions in the S3 ToolKit.
You cannot access internal storage if you are locked out and cannot get past the lock screen for security reasons. If you do not have any security set then you can access internal storage by turning the phone on.
Performing a NAND backup in cwm will not back your data/media folder as it could potentially require a 16/32/64GB backup file if your whole internal storage was used up. For this reason you could not recover any data from internal storage using this method.
Performing a wipe in recovery will NOT format the data/media partition so you will not lose any data on there. I just tried it to make sure and the system is reset but everything on internal storage is still there. This was tested on a custom rom and using cwm recovery 6.0.1.0.
As you dont have usb debugging enabled then your only option to get the phone working again is to wipe from recovery. If it wipes your internal storage then I apologise but there is really nothing else you can do.
Mark.
Click to expand...
Click to collapse
Thank you so much for the help, good sir. Yeah, I made a big mistake not turning on usb debugging or setting up dropbox/google+/something of the sort. Though, I guess it's somewhat of a good thing that this happened since I was never interested in understanding how android works before. Now, I'm planning on playing around with it once I wipe it. Hopefully, it'll work. Anyway, thanks again

ricecracker96 said:
Thank you so much for the help, good sir. Yeah, I made a big mistake not turning on usb debugging or setting up dropbox/google+/something of the sort. Though, I guess it's somewhat of a good thing that this happened since I was never interested in understanding how android works before. Now, I'm planning on playing around with it once I wipe it. Hopefully, it'll work. Anyway, thanks again
Click to expand...
Click to collapse
Yeah it always takes a disaster to bring you closer to your phone lol.
Let us know how it goes
Mark.

Won't a stock Odin flash fix this?
Sent from my SGH-T999 using xda premium

[Q] How to access data from locked s6, no wifi, no debugging

Model: SM - G920W8 (Canadian)
I recently purchased an s6 (1 month) and used the fingerprint scanner to secure the device. I made a backup password and made sure it worked and all was well until one day when it all of a sudden stopped working. Normally I leave Wifi on and could solve this issue but as to save battery I had disabled it this time around, silly me. So the fingerprint scanner denied my entry, led me to the backup password which also failed (even though it was correct) and then Wifi was off so Google verification did not work.
Being a new phone, I did not get a chance to turn on USB debugging (this happened 1 week after purchase) so using ADB to turn on wifi was of no use, it did not recognize the device.
Here is what I have tried to do to recover the data up till now:
>I used ODIN to install TWRP on the device.
>With TWRP enabled I made a backup of the data and attempted to connect to adb once again, Using my sisters Galaxy S6 I tested out whether hers worked, just to make sure everything was fine with the drivers and to make sure adb devices recognized her phone: it did.
>I ran ADB devices while in TWRP and it recognized my device, but came back OFFLINE, meaning no commands were able to run.
>I then attempted to run a series of drivers and to access files directly from windows 7 and did not have access permissions to read nor write, thus unsuccessful.
>I went back to ODIN and sought out a stock rom to flash to the partition in order to get access to the backup data i had created using TWRP, as there seems to be methods to flash a rom and maintain the backup data.
> With ODIN i tried this, but was unsuccessful, as it got stuck on "Nand Write start" and would not initialize any transfer with the phone . ( The download mode would not start the progress bar)
>Finally i tried to do it with TWRP but because i have no write permissions, i cannot put anything onto the device for it to run.
I called Samsung about this and they know of the issue and refuse to help me other than a useless factory reset. They knowingly allow users to continue using their fingerprint option for security but do not give warning of its issue, nor do they provide a simple fix like allowing wifi to be turned on from the lock screen. It is a shame that a company like this just allows a known software bug to bother users but doesn't make them aware of it, nor provides a temporary fix while they work on fixing the issue.
I am stuck, and need your help, I have done everything I can think of but can't get anywhere, please help me retrieve my data. Thanks

Wifi is off but how about 4G/LTE data?

If your 4g lte data is working you can use findmymobile(samsung site) and unlock it from there. There's an option to unlock your phone. I came across this issue last month.
Sent from my SM-G920T1 using Tapatalk

Yeah LTE is also off, otherwise google login would have worked.

I can access the WiFi toggle from the lockscreen without having unlocked the phone via FP - although I'm not locked out the phone so wondering if being locked out stops you gaining access to the notification drawer as well

EddyOS said:
I can access the WiFi toggle from the lockscreen without having unlocked the phone via FP - although I'm not locked out the phone so wondering if being locked out stops you gaining access to the notification drawer as well
Click to expand...
Click to collapse
Via FP? well I can indeed access the notification drawer (from the top, right?) but when i enable wifi it asks me to login using the fingerprint.

EddyOS said:
I can access the WiFi toggle from the lockscreen without having unlocked the phone via FP - although I'm not locked out the phone so wondering if being locked out stops you gaining access to the notification drawer as well
Click to expand...
Click to collapse
What does "FP" stand for?

Shady_D said:
Via FP? well I can indeed access the notification drawer (from the top, right?) but when i enable wifi it asks me to login using the fingerprint.
Click to expand...
Click to collapse
sparky2012 said:
What does "FP" stand for?
Click to expand...
Click to collapse
FP - Finger Print

i have the same problem what to do now i dont want to lose data and my s6 edge is not recognising my fingerprint rather asking for a backup password and i forgot the backup password so the wifi or mobile data is switched off and i cant even turn it on what to do now?????

I have the same problem...agree completely "They knowingly allow users to continue using their fingerprint option for security but do not give warning of its issue, nor do they provide a simple fix like allowing wifi to be turned on from the lock screen. It is a shame that a company like this just allows a known software bug to bother users but doesn't make them aware of it, nor provides a temporary fix while they work on fixing the issue."
factory reset is "the only way" to unlock it. Lazy samsung customer service response.
logging in via google is not an option on S6 / new android system anymore so if you forget your pin you're stuffed
this is really poor on samsung behalf to not give warning of the seriousness of using a fingerprint scanner
ha I can't remember (and can't check now) but does it even ask for the pin twice to verify what you entered what was intended?
google use to have a device pin reset but it was removed recently.
I bet heaps of people have this issue.
I am desperate for a solution...

I just registered to help future users having the same problem.
Guys I spent around 15 hours trying to unlock my samsung galaxy s6, and found a solution. You're wellcome because you need google acc+dont need a connection for this to work (worst case scenario).
It didnt recongnize my fingerprints, and my backup password didnt work. I couldnt sign in to my google account since my wifi and mobile data was turned off before the device locked.
This is the solution i found AFTER 15 hours of this madness, you need to be quick:
1) enter wrong backup password 5 times
2) wait 30 secounds countdown
3) enter wrong backup password 5 times
4) wait 30 secounds countdown
5) select sign in with google account
6) enter google account credentials (DONT SIGN IN YET)
7) hold 'wake up button' (home button)
8) press emergency mode and go thru with aggreeing to all it asks you to
9) press TURN ON, and after that press 'sign in' with your google account (where step 6 left off)
If you were quick enough, you will enter emergency mode and you will pass the lock screen, now quit the emergency mode the same way and change your backup password, and write it down this time so this doesnt happen again. You are wellcome.

Thank you, that happened on 4th try, "quick enough" is the key. It appears that it turns on WiFi and mobile data for fraction of a second during the process.

yeah i seen that for a fraction of seconds wifi turns on but how should i unlock i am not done please please help me i dont want to lose my imp data

THANK YOU!!!
Diablola said:
I just registered to help future users having the same problem.
Guys I spent around 15 hours trying to unlock my samsung galaxy s6, and found a solution. You're wellcome because you need google acc+dont need a connection for this to work (worst case scenario).
It didnt recongnize my fingerprints, and my backup password didnt work. I couldnt sign in to my google account since my wifi and mobile data was turned off before the device locked.
This is the solution i found AFTER 15 hours of this madness, you need to be quick:
1) enter wrong backup password 5 times
2) wait 30 secounds countdown
3) enter wrong backup password 5 times
4) wait 30 secounds countdown
5) select sign in with google account
6) enter google account credentials (DONT SIGN IN YET)
7) hold 'wake up button' (home button)
8) press emergency mode and go thru with aggreeing to all it asks you to
9) press TURN ON, and after that press 'sign in' with your google account (where step 6 left off)
If you were quick enough, you will enter emergency mode and you will pass the lock screen, now quit the emergency mode the same way and change your backup password, and write it down this time so this doesnt happen again. You are wellcome.
Click to expand...
Click to collapse
Created an account just so I can thank you :laugh: You've made my night; am so happy and stress-free now!

Bypass setup — is it possible?

I returned my phone to stock UE40. So it's in something like a factory state. I booted up and, as expected, got the language selection screen. After that, I logged into my WiFi network. But I don't want to enter my account info. I just want to get to the home screen. Seems to me I did this very recently, but that may have been on a Nexus device, maybe one with a custom ROM. I don't recall for sure. Anyway, I can't get past that system request for my Google email address. Is there a way to do this where I can just get to the home screen without entering credentials?

maigre said:
I returned my phone to stock UE40. So it's in something like a factory state. I booted up and, as expected, got the language selection screen. After that, I logged into my WiFi network. But I don't want to enter my account info. I just want to get to the home screen. Seems to me I did this very recently, but that may have been on a Nexus device, maybe one with a custom ROM. I don't recall for sure. Anyway, I can't get past that system request for my Google email address. Is there a way to do this where I can just get to the home screen without entering credentials?
Click to expand...
Click to collapse
One method is to NOT enter your wifi...or to tell it to forget it...maybe pull the sim to so no data connection...then it has no option to setup a gmail account and should let you skip it.
Once at home screen you can go into settings,wifi and re-enable your wifi.

famewolf said:
One method is to NOT enter your wifi...or to tell it to forget it...maybe pull the sim to so no data connection...then it has no option to setup a gmail account and should let you skip it.
Once at home screen you can go into settings,wifi and re-enable your wifi.
Click to expand...
Click to collapse
I don't think I was able to get past the wifi request. That's what I tried the first time around. I could reset and try it again. The SIM card is already out.

I reset and tried to bypass the wifi selection. No go. Even if I turned wifi off, the system would just turn it back on and cycle me through language selection and wifi network. Strange. I KNOW I did this recently, but that may have been on a Nexus 6. Probably was.
FWIW, every time I reset the device, it bootloops when I try to boot into the system. Tonight, this happened a few times. First, when I wiped the device, flashed a system image, and tried to boot into it. Then, a few more times when I reset from stock recovery. Each time, I'd power the phone off during the bootloop and then restart. And it would be OK.
No matter. I'm where I need to be. Just wondered if there was a way around wifi selection and and entering an email address.

Sorry to bump this thread,
But I'm having a similar issue. I restored the phone and booted fine. Until I got to the setup page, I couldn't skip it so I login in my credentials and the "protect your phone" prompt appeared and sent me back to the language screen.
I’m restoring it again using the restore software 4.9.2 tool, since I had the 5 percent issue earlier and I’m going to try again and see if I can skip it.
Of course I’m unable to set up usb debugging as I can’t at least accessing the main home screen.
Any advice suggestions are much appreciated.
Thanks.

Never mind got it working and back on Twrp and flashing. Used an old samsung trick and accessed the developer settings that way.

How you did it?

I can tell you what I did to bypass it.
I first got a USB OTG flash drive from the local computer store. I then downloaded an unsigned apk file from any site that has them. Personally I stumbled upon this solution so I had some random "Unlock your phone" APK on the drive. Anyhow, when the phone was on I plugged the flash drive into the phone and tried to open the APK file, it gave me an error message stating that the app was unsigned but then it allowed me to go into security settings, from there I could turn off all of the google verification crap. After I turned off all of the settings, I wiped the cache on the phone, restored it, and it was fixed. No more verification screen.

i HAVE NO ISSUE ON 6045y WITH STOCK FIRMWARE OR WITH DCZ FIRMWARE. I can bypass the setup screen normally.

APN Settings with T-Mobile

Hello Experts
Just received my brand new Xperia XZ Premium international Dual sim on Sunday. I've been with Sprint for twenty years but wanted this phone badly and stepped into a T-Mobile store today.
They inserted SIM card in slot one and proceeded to activate phone. Everything seems to be there under access point except the enable/disable is grayed out even though is says APN enabled.
I contacted seller through Amazon and they said to do a factory reset. I have four times. What am I doing wrong?? Does the SIM card be active before placing it in SIM tray??

daisy192 said:
Everything seems to be there under access point except the enable/disable is grayed out even though is says APN enabled.
Click to expand...
Click to collapse
Um... Where exactly do you see "enable/disable" under APN settings?

Under Access Point Names

You might have to activate the SIM first. Make sure you select "LTE preferred" and when you search for service providers it should automatically choose T Mobile, if not, manually select it. It should also populate the APN settings automatically, but you can enter them manually. Check here:
https://support.t-mobile.com/docs/DOC-2090

Sim Card Working
Yes that was it. The Sim card must be activated first. You would have thought the genius at T-Mobile would have known this. All is well thank you experts. One more thing I updated the phone with the new Oreo and now every time I DL an app from The Play Store it crashes with message com.android. phone has stopped. Then it asks to close the app and takes me out and I have to finger print my way back in. The apps are downloading but this is getting tiresome. I've already factory reset twice so please don't ask me to do that again lol! Any suggestions would be greatly appreciated. I have the International dual Sim model 8142

Yes that was it. The Sim card must be activated first. You would have thought the genius at T-Mobile would have known this. All is well thank you experts. One more thing I updated the phone with the new Oreo and now every time I DL an app from The Play Store it crashes with message com.android. phone has stopped. Then it asks to close the app and takes me out and I have to finger print my way back in. The apps are downloading but this is getting tiresome. I've already factory reset twice so please don't ask me to do that again lol! Any suggestions would be greatly appreciated. I have the International dual Sim model 8142

daisy192 said:
Yes that was it. The Sim card must be activated first. You would have thought the genius at T-Mobile would have known this. All is well thank you experts. One more thing I updated the phone with the new Oreo and now every time I DL an app from The Play Store it crashes with message com.android. phone has stopped. Then it asks to close the app and takes me out and I have to finger print my way back in. The apps are downloading but this is getting tiresome. I've already factory reset twice so please don't ask me to do that again lol! Any suggestions would be greatly appreciated. I have the International dual Sim model 8142
Click to expand...
Click to collapse
Go to apps . Open phone and push on the three dots on top right . Select voicemail and turn off visual voicemail. Now you should be good. Worked for me

Heinous said:
You might have to activate the SIM first. Make sure you select "LTE preferred" and when you search for service providers it should automatically choose T Mobile, if not, manually select it. It should also populate the APN settings automatically, but you can enter them manually. Check here:
https://support.t-mobile.com/docs/DOC-2090
Click to expand...
Click to collapse
pikeylfc said:
Go to apps . Open phone and push on the three dots on top right . Select voicemail and turn off visual voicemail. Now you should be good. Worked for me
Click to expand...
Click to collapse
Yep that did it Thanks

Volume
Can anyone tell me where in the heck are the volume rockers on this phone?? Or must I keep going into settings. Also the phone on this thing is terrible. I can't hardly hear anyone talking even with speakers on. I love the features on this device put it is after all a phone. HELP!!

daisy192 said:
Can anyone tell me where in the heck are the volume rockers on this phone?? Or must I keep going into settings. Also the phone on this thing is terrible. I can't hardly hear anyone talking even with speakers on. I love the features on this device put it is after all a phone. HELP!!
Click to expand...
Click to collapse
Above the power button....

You may want to get the Apn automatically then change the apn type to blank (don't fill in) and the apn protocol to ipv4/ipv6. I had an issue with hotspot until I changed those. The automatic update isn't accurate.

Can anyone assist? I have the international dual sim xperia xz premium. I had been set up an working fine on the T-Mobile network. Fingerprint scanner was working. Everything was working fine. Then problems arose. The phone starting having horrendous signal issues. When you made and received phone calls, you could not hear the other person well at all (to the point people would hang up in frustration). No matter who I call this was happening. I thought it might be a sim issue. I put that same sim in a nexus 6p, and had no problems. I tried factory reset a couple times on the xperia and nothing has helped. Another thing i noted, is there is nothing under APN settings. I alerted T-Mobile of this and they put the settings in, but they dont seem to stick (save). At this point my xperia is an xpensive paper weight. Can anyone guide me in the correct direction. Really in need of help. Everyone has been hounding me to jump to iphone because of this. Not giving up yet.

Stuck on the screen 'Checking for Updates' after hard reset

Hello, I bought my Nokia 7 (6Gb ram and 64Gb memory) on Aliexpress. I was able to activate it at first. However I cannot activate it after hard reset by pressing volume+ button and power button, connected to usb cable. All screens I can see on my phone after hard reset are these:
1. Welcome (choose language and country)
2 Insert SIM card
3. Welcome to your TA-1041 (set up as new or move your data)
4. Allow Setup Wizard to access this device’s location
5. Get Connected (When I use WiFi and When I use cellular network)
6. Possible data charges (when I chose ‘Use cellular network for setup’)
7. Checking for Updates (When I use WiFi and When I use cellular network)
I cannot go over to the next step after the step 7. When I activated it first, I chose the option 'Don't use any network for setup' after the step No. 4. But now I do not see the option after reset. It is so incomprehensible to me. I keep seeing only the last screen ’Checking for Updates’. What should I do? Please help me.

Syngtae said:
Hello, I bought my Nokia 7 (6Gb ram and 64Gb memory) on Aliexpress. I was able to activate it at first. However I cannot activate it after hard reset by pressing volume+ button and power button, connected to usb cable. All screens I can see on my phone after hard reset are these:
1. Welcome (choose language and country)
2 Insert SIM card
3. Welcome to your TA-1041 (set up as new or move your data)
4. Allow Setup Wizard to access this device’s location
5. Get Connected (When I use WiFi and When I use cellular network)
6. Possible data charges (when I chose ‘Use cellular network for setup’)
7. Checking for Updates (When I use WiFi and When I use cellular network)
I cannot go over to the next step after the step 7. When I activated it first, I chose the option 'Don't use any network for setup' after the step No. 4. But now I do not see the option after reset. It is so incomprehensible to me. I keep seeing only the last screen ’Checking for Updates’. What should I do? Please help me.
Click to expand...
Click to collapse
i have similar problem. while there is no solution

I sarted the phone after unlock bootloader.

dear
good morning to everybody. I bought the same phone, nokia 7, from Aliexpress. I tried to activate it but i've exactely the same problem. Misin how did you do the unlock of the bootloader? where did you find the new unlocked launcher?
thankk you very much for your help

i have similar problem but I got through it by using "Don't use any network for setup" and leaving user name blank

950505 said:
i have similar problem but I got through it by using "Don't use any network for setup" and leaving user name blank
Click to expand...
Click to collapse
I really do not see such an option anywhere in the initial setup. Could you elaborate more about the exact steps?

So... your phone is locked from FRP, I see. That's because the seller flashed seriously tampered OS on Nokia 7.
In that case, I strongly recommend you to unlock the bootloader and flash stock firmware by yourself.
To enter the OS: Do not insert SIM and skip the Wi-Fi. If you can't skip Wi-Fi, then your phone is locked from FRP, but I can still provide help.
You can find and repeat the guide to bypass FRP for Nokia phones on YouTube, which should be easy to repeat.

3yourself said:
I really do not see such an option anywhere in the initial setup. Could you elaborate more about the exact steps?
Click to expand...
Click to collapse
Sorry I quickly forgot the details after getting through the initial setup
From what I remember, after selecting language:
Select "Setup as new"
Do not connect to network and select "Don't use any network for setup"
It should then ask for username but just leave that blank.

passing with blank field
thanks 950505, i arrived to skip the "checking for updates" using the offline configuration but in effect the tip is to left blanck the field name.
now the phone seems to work correctly.
thanks again

some aliexpress sellers put malware on the phone, they get money for doing so, read the low star reviews.
better to flash original

ptr1968 said:
some aliexpress sellers put malware on the phone, they get money for doing so, read the low star reviews.
better to flash original
Click to expand...
Click to collapse
Some might do malware. But what is happening with these Nokia 7 units is that. It does not have an official international firmware. The Chinese firmware only has Chinese & English language. So, they flash this unofficial firmware which receives no updates. So, the phone goes crazy checking for updates which it never finds

hikari_calyx said:
So... your phone is locked from FRP, I see. That's because the seller flashed seriously tampered OS on Nokia 7.
In that case, I strongly recommend you to unlock the bootloader and flash stock firmware by yourself.
To enter the OS: Do not insert SIM and skip the Wi-Fi. If you can't skip Wi-Fi, then your phone is locked from FRP, but I can still provide help.
You can find and repeat the guide to bypass FRP for Nokia phones on YouTube, which should be easy to repeat.
Click to expand...
Click to collapse
I too can't choose an option to skip Wi-Fi. Neither seem the bypass FRP guides to be of any help. They point to some trick in the Vision Settings involving TalkBack. Nothing of the sort is present in my Vision Settings.
Does anyone has any suggestions on how to get past setup wizard? Or for that matter to unlock the bootloader or flash the stock rom in some other way?

Bambalam.x said:
I too can't choose an option to skip Wi-Fi. Neither seem the bypass FRP guides to be of any help. They point to some trick in the Vision Settings involving TalkBack. Nothing of the sort is present in my Vision Settings.
Does anyone has any suggestions on how to get past setup wizard? Or for that matter to unlock the bootloader or flash the stock rom in some other way?
Click to expand...
Click to collapse
Okay, I've found a solution to this. It may even be easier than using the TalkBack method.
1. Start the device (into the setup wizard).
2. Take a screenshot and tap the 'share' icon.
3. Share with 'Add to Maps'.
4. Hit 'cancel' at the 'add account' pop-up.
5. Hit the back button on your phone and confirm 'yes' to discard this draft.
6. You will be in 'Google Maps'. Hit the three lines at the top left.
7. Go to 'settings' and choose 'Google location settings'.
8. Your are now in your settings menu and have many options.
(9.) I just copied an apex_launcher.apk to my sd card and opened it from 'Storage' > 'Internal shared storage' > 'Explore'
10. From there is followed this video guide: youtube dot com /watch?v=FAK21pNMZyc
Good luck!

I tried this method and run onto this problem.
1. Select "Setup as new"
2. I get a "Get connected" window and I have to connect to a network to continue setup - I don'y have "Don't use any network for setup".

ockron said:
I tried this method and run onto this problem.
1. Select "Setup as new"
2. I get a "Get connected" window and I have to connect to a network to continue setup - I don'y have "Don't use any network for setup".
Click to expand...
Click to collapse
Try without SIM card inserted. It should work

It worked..amazing! Thank u so much!