[Q] Mobile Data Stopped Working - Nexus 5 Q&A, Help & Troubleshooting

Been using my nexus 5 just fine up until today, no problems to speak of what so ever. And now my mobile data stopped working. So there are two potential things which could have caused this;
1) Switched to a new carrier earlier in the week, mobile data worked fine for a couple days up until today
2) Updated to 4.4.3 the evening before this problem started occuring. I'm thinking this is the cause, but not ruling out a bad simcard or anything.
Now, for all this, calls still work, wifi still works, bluetooth still works, it is just mobile data.
Before I updated I was on 4.4.2 w/ franco's 52 kernel, rooted, xposed installed, no other mods.
After I updated using jd1639's ktu84m UpDater (dirty flash) with xposed uninstalled, and went to bed.
Woke up the next morning, went to work, and data worked for a while, but eventually stopped working for a couple hours, came back for about half an hour, then went back out again. Has said it was connected to HUSPA, HSPA+, or LTE at various times, but when I try to load a webpage or anything else that uses data, it drops the connection and says it is connected again a couple seconds later, but still doesn't work. Tried toggling airplane mode and disabling and reenabling mobile data, not change.
Got home, thought it might be the radio, so I flashed the 4.4.2 radio. Now in the statusbar it shows constant diconnecting and reconnecting to the mobile network, still doesn't work. Flash back to 4.4.3 radio, back to how it was on 4.4.3 originally.
Figured it was time to do a clean flash using Vomer's Stock 4.4.3 KTU84M (flashable), so I open TWRP, do a factory reset in the wipe menu, then flash the zip, flash supersu, and reboot. Still no change.
Double checked my APN settings, all looks to be as it should
Anyone have any ideas what the problem could be?

Related

[Q] Need help with connectivity issues. DESPERATE

Hey guys, quick background. I bricked my SGS3 and had to have it replaced. I think I got a refurb phone because from day one I keep having the same issue. First day I got the replacement phone I rooted it and flashed CleanROM 5.0. Everything was peachy until I noticed that I have no 4G or 3G service. In fact, I had no data connectivity at all. My phone can make calls, receive texts no problem, won't connect to internet. If I restart the phone, I have 4G right away. After a few minutes, the 4G icon is on, but the phone won't has no data connection (when I say data connection I mean it will not go online, no internet, no android market, still have voice and txts). If I attempt to go on internet, I get a message saying "No Signal Found For Mobile Networks". I have installed Network Signal Info and right after a restart it says 4G LTE, data connected, upload+download activity. After a few minutes, it says 4G LTE, data connected, after a little while, it will switch to EHRPD, with data "connecting". Also, in the System tab, it will tell me my IEMI and version of JB running, next to "Radio", it says "unknow". WiFi works perfectly btw. My IEMI is perfectly fine,
I had it backed up. My phone number is still there.
Here is what I had tried so far: Switching into and out of Airplane mode, different programs that reset mobile connection, flashed different custom ROMs, flashed the stock kernel, flashed 3 or 4 verizon Modems, Data wipe, cache, Dalvik wipe, Odin'ed back to stock 4.0.1 ICS and had upgraded it to 4.1.1 via verizon software update, changed the SIM card, and reprovisioned the phone with that *3767*whatever the hell code. I'm out ideas.
If anyone has any other idea that I can try before I take it back to Verizon, please, let me know.
tim.janov said:
Hey guys, quick background. I bricked my SGS3 and had to have it replaced. I think I got a refurb phone because from day one I keep having the same issue. First day I got the replacement phone I rooted it and flashed CleanROM 5.0. Everything was peachy until I noticed that I have no 4G or 3G service. In fact, I had no data connectivity at all. My phone can make calls, receive texts no problem, won't connect to internet. If I restart the phone, I have 4G right away. After a few minutes, the 4G icon is on, but the phone won't has no data connection (when I say data connection I mean it will not go online, no internet, no android market, still have voice and txts). If I attempt to go on internet, I get a message saying "No Signal Found For Mobile Networks". I have installed Network Signal Info and right after a restart it says 4G LTE, data connected, upload+download activity. After a few minutes, it says 4G LTE, data connected, after a little while, it will switch to EHRPD, with data "connecting". Also, in the System tab, it will tell me my IEMI and version of JB running, next to "Radio", it says "unknow". WiFi works perfectly btw. My IEMI is perfectly fine,
I had it backed up. My phone number is still there.
Here is what I had tried so far: Switching into and out of Airplane mode, different programs that reset mobile connection, flashed different custom ROMs, flashed the stock kernel, flashed 3 or 4 verizon Modems, Data wipe, cache, Dalvik wipe, Odin'ed back to stock 4.0.1 ICS and had upgraded it to 4.1.1 via verizon software update, changed the SIM card, and reprovisioned the phone with that *3767*whatever the hell code. I'm out ideas.
If anyone has any other idea that I can try before I take it back to Verizon, please, let me know.
Click to expand...
Click to collapse
Did you go into your mobile data settings to make sure you're on CDMA/LTE? If not I would select and reboot the phone and see if the problem persists. I don't know if you have tried this but it's worth a shot.
I'm having literally the same exact problem with my mom's S3 except for it's not rooted, complete with 'download + upload activity' and 'unknown' radio. I've yet to find anything in my search, but if I do I'll post it here.
sju1fan said:
Did you go into your mobile data settings to make sure you're on CDMA/LTE? If not I would select and reboot the phone and see if the problem persists. I don't know if you have tried this but it's worth a shot.
Click to expand...
Click to collapse
I did try that. Nothing seems to be working.

[Q] Nexus 5 Lollipop Wifi Drops - Major Headache

Ever since I got Lollipop on my Nexus 5, I have had major wifi issues. The wifi will randomly drop and only come back if i switch wifi on and off. Over the course of 2+ months, this has gotten increasingly aggravating. This happens both at work and at home.
Symptoms: while using my phone, all of a sudden the network stops working. This can be in the form of games, web browsing, or anything else. All of a sudden there is just a network timeout. If I disable wifi, the cellular network has always worked fine (so long as I have reception of course).
Things I have tried:
1. Flashing stock with a full wipe
2. Flashing a CM12 nightly with a full wipe - I just tried CM12 in the hopes that they may have had some form of bugfix. I had the same issues.
3. Setting the phone to 2.4ghz only.
4. Disabling PMF setting in WIFI config file.
5. Downgraded to Kitkat. I just flashed CM11. I havent used it too much yet but it seems like it is having the same issue.
I am at my wit's end. Is there anything else I can try? Please help!
At first CM11 seemed to help, but after using it for longer it is exhibiting the same WIFI issues. Any suggestions? My phone is quickly approaching paperweight territory...

WiFi Connection Failure

Hi.
I only have one wifi network around atm. My N5 was working fine with it, and yesterday it started disconnecting from it.
Right now, when I try to connect, it connects for 3 or 4 seconds (it gets an IP address and actually connects to the Internet) before jumping back to data connection. When entering the Wireless menu on my phone it says "WiFi Connection Failure".
I thought I might have tweaked something I shouldn't (since also yesterday I installed Franco kernel and App Ops), so I went back to stock (using the Nexus Toolkit) and in the process I updated to the newest 5.1 release (I had LMY47D version and upgraded to LMY47I).
It didn't help. I also tried changing the router channel and security type to no avail.
Of course, I also tried to turn airplane mode on/off and forgetting network. And I just downgraded to LMY47D to see if that was the problem. But it didn't fix it.
I'm attaching the logcat. I hope I did it properly.
Any suggestions? Thanks!
UPDATE: I noticed it works in Safe Mode. I'll try to find which app is causing it.
I'm having exactly the same problem.
Updated to 5.1, after a run with Nike+ and Runkeeper, with GPS and Cellular Data on, battery drained and phone switched off. After a recharge, this problem emerged, different ROMs, different stock versions, different kernels. Nothing seems to make wi-fi work again.

Signal issues

I've flashed different radios and the oxygen firmware, still my signal fluctuates all without me moving the phone on my desk. Ideas?
Signal also drops out for no reason.
I'm having the same issue with mine as well, bumping your thread to get it noticed. I haven't flashed a different radio, but I'm running the stock COS12.1 ROM, never rooted, and always updated via OTA updates. I think this occured with COS12 as well, but I'm noticing it more with 12.1. I've also noticed that it takes the phone quite a while to switch over from WiFI to LTE when I leave the house...not sure if it's related.
I'm looking to avoid doing any modding to my phone at the moment because I really need to have it active at all times to receive calls, but the fact that it randomly loses signal is frustrating.
I logged the network activity last night over the course of several hours at 10 second intervals. [Edit: Phone was stationary on my nightstand the whole time with the occasional picking it up to look at the time.] There are quite a few points where signal is lost. Usually it's only for a few seconds, but it seems like it's enough to miss calls (what prompted me to log the signal is when I received a voicemail but did not have any missed calls).
Does anyone know if there's a fix for this? The app I used for logging is "Network Monitor" from the Play Store.
Still not convinced after flashing 44s didn't help then flashing the updated Oxygen firmware still nothing. My signal will go from to bars to emergency calls only. Deleted all the Unneeded apns.
Rom: Resurrection Remix.
Service Provider: Net10 using AT&T towers.
When did this start happening: As soon as I updated my firmware to the latest Cm 12.1 per RR thread.
I've tried everything i can think of, even using the hidden phone menu to select LTE/GSM. Still no luck. Every once in a while when i am at a place where i get good signal this isn't an issue. Seems to happen when i get 3 bars or less.
Still not convinced after flashing 44s didn't help then flashing the updated Oxygen firmware still nothing. My signal will go from to bars to emergency calls only. Deleted all the Unneeded apns.
Rom: Resurrection Remix.
Service Provider: Net10 using AT&T towers.
When did this start happening: As soon as I updated my firmware to the latest Cm 12.1 per RR thread.
I've tried everything i can think of, even using the hidden phone menu to select LTE/GSM. Still no luck. Every once in a while when i am at a place where i get good signal this isn't an issue. Seems to happen when i get 3 bars or less.
Just confirming this as an issue on Ting, I was on the 12.1 Nightly's, I also tried Exodus. I can be at close to full service and for some reason signal will drop out constantly, yesterday I had a 22% time without signal according to battery stats.
Clicking on network operators and selecting the correct one only temperately fixes the problem.
Solved the same exact issue on my phone
Had the same issue on mine after updating to 12.1 OTA. Selecting my APN didn't work, my connection kept going in and out to my carrier. It was as though the radio would shut off and then turn back on every 15 seconds or so. I reset default APN's, and all is back to normal T-Mobile, for what it's worth.
GlueSniffined said:
Had the same issue on mine after updating to 12.1 OTA. Selecting my APN didn't work, my connection kept going in and out to my carrier. It was as though the radio would shut off and then turn back on every 15 seconds or so. I reset default APN's, and all is back to normal T-Mobile, for what it's worth.
Click to expand...
Click to collapse
I've tried that no luck.
I fixed this on my phone, I reset to default apns, selected the correct one and then deleted all APNs that weren't mine. According to GSam i'm at 57% in 15h 34m
No luck, tried that.
Should I try to fastboot flash the 44s modem?
I've been using Phil's cwm and I don't think it's flashing right. Because I went back to a May 2015 nightly of cm 12.1 then flashed 44s and nuclearslim 1.3 ,bam everything works perfectly.
coolguy71261 said:
Should I try to fastboot flash the 44s modem?
I've been using Phil's cwm and I don't think it's flashing right. Because I went back to a May 2015 nightly of cm 12.1 then flashed 44s and nuclearslim 1.3 ,bam everything works perfectly.
Click to expand...
Click to collapse
You can't use a KitKat modem with a Lollipop ROM or you'll have prox sensor issues.
I have the proximity fix file, should I fastboot flash though.
I think Ill just fastboot flash the 44s, and why isn't Phil's saving my backups. It wiped them when I wiped the user info. Left my other files.
coolguy71261 said:
I think Ill just fastboot flash the 44s, and why isn't Phil's saving my backups. It wiped them when I wiped the user info. Left my other files.
Click to expand...
Click to collapse
i flashed the 44s modem and then the proximity fix which worked however this then breaks the auto rotation and the screen does not rotate at all. is there a fix for that?
lilzad said:
i flashed the 44s modem and then the proximity fix which worked however this then breaks the auto rotation and the screen does not rotate at all. is there a fix for that?
Click to expand...
Click to collapse
Not sure, I never had that issue. switched to the
XNPH05Q modem after my phone for what ever reason was stuck in a bootloop. I had this problem solved before it bootlooped. Here I am back with the same problem, I even followed the steps that i used to fix it last time. Nope not working this time, Some how Using XenonHd, my signal stength is all over whille sitting in the same place. Starting to think that my sim card may be going downhill. Any ideas?

Lost LTE and internet access on some Wi-Fi networks after flashing Cyanogenmod

This is the first help post for anything tech-related that I've ever posted- I'm usually good enough with Google to fix my own problems, but this one has me flustered.
Until yesterday I was running DigitalHigh's GPE ROM but decided to give Cyanogenmod another try after some persistent lag issues. Everything went fine during the install until I noticed that I was stuck on 3G no matter what I did- airplane mode, reboot, clear the cache, try to update APN settings, etc., nothing helped. Additionally, while the phone will connect to my home wireless network, it has a ! next to the connection symbol despite my being able to use the network with my laptop. The funny thing is, this only happens with some networks. Neither my home network nor the network at work will give me internet access, but if I plug an ethernet cable into my laptop and create an access point that way, I'm fine.
Here's what I've tried so far after scouring these and other forums:
-Reverted back to the previous ROM
-Flashed new firmware
-Flashed two new kernels
-Tried every different APN setting I can think of
-Popped out my sim card, waited a bit, and popped it back in
-Rebooted countless times
-Cleared every cache I can think of
-updated TWRP
There's probably more that I can't think of off the top of my head as well. Does anybody have any idea what on earth has happened to my phone?
LowlifePiano said:
This is the first help post for anything tech-related that I've ever posted- I'm usually good enough with Google to fix my own problems, but this one has me flustered.
Until yesterday I was running DigitalHigh's GPE ROM but decided to give Cyanogenmod another try after some persistent lag issues. Everything went fine during the install until I noticed that I was stuck on 3G no matter what I did- airplane mode, reboot, clear the cache, try to update APN settings, etc., nothing helped. Additionally, while the phone will connect to my home wireless network, it has a ! next to the connection symbol despite my being able to use the network with my laptop. The funny thing is, this only happens with some networks. Neither my home network nor the network at work will give me internet access, but if I plug an ethernet cable into my laptop and create an access point that way, I'm fine.
Here's what I've tried so far after scouring these and other forums:
-Reverted back to the previous ROM
-Flashed new firmware
-Flashed two new kernels
-Tried every different APN setting I can think of
-Popped out my sim card, waited a bit, and popped it back in
-Rebooted countless times
-Cleared every cache I can think of
-updated TWRP
There's probably more that I can't think of off the top of my head as well. Does anybody have any idea what on earth has happened to my phone?
Click to expand...
Click to collapse
I don't see factory reset using stock recovery (not twrp)
Sent from my Nexus 6 using Tapatalk

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