Can't hear what callers say when dialing! - Nexus 5 Q&A, Help & Troubleshooting

Yesterday I bought a second hand N5 phone and I can't hear much when dialing other persons. The sound is too low...someone around here with same problem and maybe a fix? Thanks.

You have to be very precise with the placing of the ear speaker because it is round, it is easily covered by your ear, making it seem quiet.
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cmay1 said:
Yesterday I bought a second hand N5 phone and I can't hear much when dialing other persons. The sound is too low...someone around here with same problem and maybe a fix? Thanks.
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Hi,
You can try this: [MOD][GUIDE][4.4.2] Headphone, Speaker and In-call Volume Boost for the Nexus 5.

Related

[Q] Weird hearing problems during a call

Please Help!! idk what to do!!...
Hello.
Device (Nexus s) began making noises during a call, kind of like really loud knocking.
At first I thought something was wrong with the apraxia, but when I plugged in the headset only the noises there were on the right side and on the left side there was not noises.
It is important to note that I have full reception and Sim supports 3G.
Then when I turned the conversation there were not to speaker noises.
If someone could help me I would appreciate it very much!!
Or Sharon.
please HELP!!!!!!!!
orSharon said:
Please Help!! idk what to do!!...
Hello.
Device (Nexus s) began making noises during a call, kind of like really loud knocking.
At first I thought something was wrong with the apraxia, but when I plugged in the headset only the noises there were on the right side and on the left side there was not noises.
It is important to note that I have full reception and Sim supports 3G.
Then when I turned the conversation there were not to speaker noises.
If someone could help me I would appreciate it very much!!
Or Sharon.
Click to expand...
Click to collapse
Come on!! I cant find answers...

Nexus 5: Making-Receiving calls (Microphone and Speaker) problem

Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.
Idem for me !
Hi,
I've the same problem with my Nexus 5. I think that it's a software problem because, when I put the speaker on, the problem is resolved. I think that it's due to 2 microphones and noise cancelation... Our voice is canceled ! I hope that Google is awared of that problem and will delivered a fix quickely. Specially that there is another problem with speaker that sometimes sizzles a lot ! I think that i'm going to buy a headset in the meantime. That's really a shame : a new phone that we cannot use to phone ! Even if yes for the other thinks Nexus 5 is great.
Are they other people that are the same problem ? How can we open a case in Google ? How they know that there is really something to fix ?
Thanks,
imjimmy said:
Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.
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Click to collapse
imjimmy said:
Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.
Click to expand...
Click to collapse
Did you ask for an RMA? If so, what is the status?
I have the same issue and google has promised an RMA.
Its quite a pain not to have a phone for a week.
shrek8421 said:
Did you ask for an RMA? If so, what is the status?
I have the same issue and google has promised an RMA.
Its quite a pain not to have a phone for a week.
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Click to collapse
I don't think a replacement will help.
There are several other threads already
http://forum.xda-developers.com/showthread.php?t=2518840
exactly the same here... already some news what to do?
This issue seems to have become worse with the 4.2.2 update. The in-call volume is very very low. It's impossible for me to hear other people unless I am in a quiet room (the volume is maxed out). I recall with the stock 4.4.0 - the call volume was not that low.
For whatever reason, using a headset everything is fine. So for phone calls, Nexus 5 is only usable if I use a headset. It's impossible with the earpiece.
Anyone else having a problem with low in call volume? I'm wondering whether it's my specific phone. Everything else is perfect, and the battery life is insanely good. Wondering whether I should RMA.
I too am having this problem. It wasn't like this before the update but outside I can barely hear the other side. I don't make a lot of calls tbh but I remember shortly after I bought it making a call to another N5 and thinking how great it sounded.
Now it's hard to use.
I am having the same issue some days back. They Have replaced with new one..No issues so far..
Sent from my Nexus 5 using Tapatalk
Elemetrix said:
I too am having this problem. It wasn't like this before the update but outside I can barely hear the other side. I don't make a lot of calls tbh but I remember shortly after I bought it making a call to another N5 and thinking how great it sounded.
Now it's hard to use.
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Click to collapse
Hi - did you do anything. I am wondering whether RMA helps in such a case.
I haven't done anything with mine yet I was hoping to compare it to a friends N5 first.
I might try and contact Google.
Sent from my Nexus 5 using Tapatalk

[Q] Earpiece problem

Hi,
I've noticed a "crackling" noise in ear speaker. My ear speaker started crackling very bad and it was hard to hear the person I was on the phone with. Even with the volume turned down about half way, I could still hear a little crackling sound but could barely hear the other person.
Does anybody have the same issue?
I do
rols2014 said:
Hi,
I've noticed a "crackling" noise in ear speaker. My ear speaker started crackling very bad and it was hard to hear the person I was on the phone with. Even with the volume turned down about half way, I could still hear a little crackling sound but could barely hear the other person.
Does anybody have the same issue?
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Click to collapse
I do, i would love to see if its the phone its self or another issue.
rols2014 said:
Hi,
I've noticed a "crackling" noise in ear speaker. My ear speaker started crackling very bad and it was hard to hear the person I was on the phone with. Even with the volume turned down about half way, I could still hear a little crackling sound but could barely hear the other person.
Does anybody have the same issue?
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Click to collapse
Make a warranty replacement for the headphones
Sent from my Nexus 5 using Tapatalk
Fingledobe said:
I do, i would love to see if its the phone its self or another issue.
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Click to collapse
It's a phone issue (EarPiece), just replace it.
I've ordered (price ~ 1 USD + delivery ~ 2 USD) an Earpiece in China and successfully replaced it (it took me about 10 mins to replace by myself). Now everything is fine.
:laugh:
The some problem with my Nexus 5X.
Ear speaker during calls crackling very bad.
I will send it back.
Hope the new one don't have this issue.

[Q] In call speaker broken

So my cousin bought this phone yesterday and during his first phone call noticed that he could only hear the other end of the call thru headphones or speaker. Verizon replaced it without question and there was no issue there. Was just wondering if anybody else got a defective device.
billard412 said:
So my cousin bought this phone yesterday and during his first phone call noticed that he could only hear the other end of the call thru headphones or speaker. Verizon replaced it without question and there was no issue there. Was just wondering if anybody else got a defective device.
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My first replacement had a bad ear piece. Cracking when turned up during a call.
My volume is low on earpiece during calls. I can't hear much unless I am in a quiet room. In my car with road noise (New B'Mer not very loud) I can hardly here other party
Sent from my HTC6525LVW using Tapatalk
skinnytoo2 said:
My volume is low on earpiece during calls. I can't hear much unless I am in a quiet room. In my car with road noise (New B'Mer not very loud) I can hardly here other party
Sent from my HTC6525LVW using Tapatalk
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If you're talking about using ur phone up to your ear, speaker by front camera, I would say replace it! Mine is very loud on full volume, honestly the loudest cell phone speaker I've ever had for the regular speaker, not talking about speaker phone here.

[Q] Need confirmation on headset call performance

If you use a headset/earbuds with an in-line mic to handle calls, I would appreciate it if you could confirm one thing for me.
During a call, do you hear your own voice (and surrounding noise) through your own headset?
I've never had a smartphone send the audio picked up by my own mic straight back to my own ears during calls. I'm trying to figure out if this is normal behavior for this device or if I have a problem.
u can try turning on microphone noise suppression... i bet its the other side using hands free where his/her mic picks up the loudspeaker and sends it back to you... did happen to me a couple of times and was fixed by the other side switching back to earpiece/headset instead of handsfree loudspeaker.. anyways if the problem still exists try upgrading/downgrading F/W .. if that didnt help simply take it back using the warranty
o and might wanna try a different headset if yours could be the culprit
mazroui said:
u can try turning on microphone noise suppression... i bet its the other side using hands free where his/her mic picks up the loudspeaker and sends it back to you... did happen to me a couple of times and was fixed by the other side switching back to earpiece/headset instead of handsfree loudspeaker.. anyways if the problem still exists try upgrading/downgrading F/W .. if that didnt help simply take it back using the warranty
o and might wanna try a different headset if yours could be the culprit
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Click to collapse
Hi Mazroui, thanks for the response. I'm certain it's my own mic and not the other end. Here's how I tested - Bring up dialer, dial any number, hit call. As soon as I hit call, I can hear all the noise coming in from my own mic into my ears, no one is even on the other end of the line yet as the phone is still ringing. If I rub my finger across the in-line mic of my headset, all the rustling noise is sent right back to myself.
I wish I could say it was the other person on the other end of the line, but I'm definitely hearing the noise from my own mic during calls for some reason.
So I take it your phone doesn't do this?
whoaboy said:
Hi Mazroui, thanks for the response. I'm certain it's my own mic and not the other end. Here's how I tested - Bring up dialer, dial any number, hit call. As soon as I hit call, I can hear all the noise coming in from my own mic into my ears, no one is even on the other end of the line yet as the phone is still ringing. If I rub my finger across the in-line mic of my headset, all the rustling noise is sent right back to myself.
I wish I could say it was the other person on the other end of the line, but I'm definitely hearing the noise from my own mic during calls for some reason.
So I take it your phone doesn't do this?
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Click to collapse
wow.. definitely not... im using my dead lg g2 headset with 2 in ear plugs.. did u test with a different headset ? im guessing yours is a mono headset like my old blackberry phone 1 ear style... i remember it did that a lot.. although was very clear and loud but simply too irritating
I don't hear my own voice through the microphone on my Bower & Wilkins p5.
mazroui said:
wow.. definitely not... im using my dead lg g2 headset with 2 in ear plugs.. did u test with a different headset ? im guessing yours is a mono headset like my old blackberry phone 1 ear style... i remember it did that a lot.. although was very clear and loud but simply too irritating
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Yeah, I tested with 4 or 5 different headsets, all stereo. A basic Panasonic set, Apple EarPods, Bose QC20 (Android version), Bose QC25, and I even have the Sony Active Noise Cancelling earbuds which only function with the Xperia devices, and even those send the audio from the mics back into my ears.
Each of these headsets work perfectly fine in other devices I have such as Google Nexus 5, Motorola Moto X 2014, iPhone 5S, and others.
whoaboy said:
Yeah, I tested with 4 or 5 different headsets, all stereo. A basic Panasonic set, Apple EarPods, Bose QC20 (Android version), Bose QC25, and I even have the Sony Active Noise Cancelling earbuds which only function with the Xperia devices, and even those send the audio from the mics back into my ears.
Each of these headsets work perfectly fine in other devices I have such as Google Nexus 5, Motorola Moto X 2014, iPhone 5S, and others.
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did u test if the phone was water proof XD maybe got something in the jack ? anyways with a problem like that id definitely use that warranty and save my self the hassle..
phone isn't supposed to do such a thing and with that many headsets tested u can prove it to the service center and ask for a replacement with no questions asked
Android404 - Thank you for the confirmation!
mazroui said:
did u test if the phone was water proof XD maybe got something in the jack ? anyways with a problem like that id definitely use that warranty and save my self the hassle
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Click to collapse
Yeah, I did a check to make sure the phone was waterproof using the service menu to test the phone pressure. It's never been in any water at all, closest it has ever been is on the bathroom sink while I'm taking a shower.
Yeah, I'm going to have to go down the warranty route I think.
wish u all the best
Thank you sir!

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