[Q] How to reset PRL and carrier settings? - Nexus 5 Q&A, Help & Troubleshooting

I've used DFS CDMA Tools and Nexus Field Test to modify some settings on my Nexus 5 (Including LTE settings and NV/RUIM, NAM and PRL stuff), but now the communications are having problems. So I'd like to know how to reset all these settings. (I thought factory reset would do the trick, but in fact it didn't.)
I've seen lots of posts telling me doing a PRL update, but I didn't find "Carrier Settings" under "Mobile Networks".
BTW, is there any difference between simply using "Factory data reset" and flashing ROM downloaded from Google?

I also tweaked some now don't get gsm data working. Rest s fine. Dint know how to restore it. Did some with dfs ****. Had u been successful ?
Sent from my Nexus 5 using Tapatalk

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[q] help mobile network

So i was in the phone settings (*#*#4636#*#*) and i accidentally hit gsm only and no w i can't get my mobile carrier connection back....i tried re entering smsc inhex format and rebooting but no dice. I can do emergency calls only. Any suggestions?
Update profile under settings.
Sent from my Nexus S 4G using XDA App
update profile? are u talking about hte wcdma only page (*#*#4636#*#*)? or another profile update
can someone tell me what this update profile is plz?
Menu, settings, about phone, sprint system updates
i don't have the option for sprint system updates....im on mts its a canadian carrier for the province of manitoba if this helps anythign
Sorry I was looking at my phone... what about regular "system updates"
the only thing in the about phone page is status battery use and legal info...the rest is just info.....might i add im on oxygen rom
ok so i went back to stock rom and there were system updates however when i clicked on it...it says system up to date. Im starting to get worried here.

[Q] 3g issue

Hello there, i just got this phone 3 weeks ago and since i have wifi i didnt test the 3g conection before. i activated a data pack and i just realized that my 3g doesnt come on at all. the screen shows 4g left side of the signal strengh but it doesnt work at all. i got at&t version. i confirmed with my carrier and i did activate data, they even helped me to set up the apn but is still not working. can you helpe me? thanks!
PD: they said they couldnt have done more because they dont support that type of device
Does it say 4G or 4G LTE? The at&t icons are a bit different I'd you're not used to them.
4G = hspa
4G LTE = LTE
So if you're getting the 4G icon you are actually getting 3G hspa speeds.
Sent from my Evita
If another carrier besides AT&T, you will need to find the APN settings for your carrier and manually enter it into Settings>Mobile network settings>Access point names. Select "New APN" and enter the correct settings for your manufacturer.
The 4G icon simply means a network is present, it doesn't mean you are connected to it.
thank you for helping people. whel actualy i wouldnt mind getting 3g network access, the point is that i dont have internet access at all. i called my carrier (Claro - El salvador) and they helped me to set up the apt but is still not working. i was wondering if there is something else i could try to fix this
nevermind, i finally fixed it
Please share the fix so the information is available for anyone who might have the same problem in the future.
Sent from my Evita
Please share the fix so the information is available for anyone who might have the same problem in the future.
Click to expand...
Click to collapse
sorry. well, first i did master reset, once done i set up an apn (carrier provides you with this info), then went to mobile network > network operators > select automatically. once the device found the "CLARO" network i turned data on and got internet service.
Thankyou, these threads live on long after we're finished with them so it's important to have the information readily available for future troubleshooters.
Sent from my Evita
tolonuia said:
sorry. well, first i did master reset, once done i set up an apn (carrier provides you with this info), then went to mobile network > network operators > select automatically. once the device found the "CLARO" network i turned data on and got internet service.
Click to expand...
Click to collapse
I'm guessing you either had not entered the APN info exactly correctly the first time. Or also, after entering the APN you actually have to select it as the "active" one on the list of APNs (making sure it has the colored dot next to it). Maybe it did need a factory reset, but this shouldn't be necessary just to change APN.
Happy you got it figured out.

Factory Settings usings DFS

Don't ask how, I'm not sure myself....
I somehow messed up the programming on my Boost Moto G. The NAM setting, SPC and whatever low level CDMA settings are wrong.
I would like to get the phone back to factory settings using the DFS CDMA Tool. Does anyone know the correct settings for the phone?
The reason for the question is I performed a Cellular Data reset (SCRTN)
After the reset I cannot active on RingPlus anymore. It says it takes the PRL and Profile update, but after reboot my number stay 000-000-3644.
My MIN is 0000003644 as well. How can I reactivate on RingPlus?

[Q] No data after 5.0.1

I flashed the factory images for 5.0.1 and now have no mobile data. Can make and revieve calls as well as text messages but thats it. Tried fixing permissions through twrp and got a boot loop. Reatored back.... Dont have an option to change apn settings. Go to cellular network settings and no option there for apn. Thinking ill have to reflash factory images but hoping there was another option.
I have an option for APN. I click settings, more, cellular networks, access point names.
Sent from my Nexus 5 using XDA Free mobile app
I have checked there and there is no option in the list for apn. Not sure why it isnt but other places i have looked on the internet said it should be in the same place you said.

Help request: LTE Data works,"no service" otherwise. IMEI/number, but no texts/calls.

Help request: LTE Data works,"no service" otherwise. IMEI/number, but no texts/calls.
Software: Android 5.0.1 Skydragon M8 v2.0 Sense 7
Many people have posted issues with LTE where their cellular signal was fine for "2G" functions like calls and texts.
I'm having the opposite problem. After leaving airplane mode (landing at an airport today), I have a "No Service" message in the status bar drop down (notification tray), and the Settings>Network information page shows "Not Registered." However, I do have an IMEI (see details below). However, LTE data works perfectly fine.
I've obviously tried changing the settings in Settings>Mobile Data (preferred network to Global / LTE / LTE/legacy 3GPP mode) connection type global/auto/LTE/etc), to no avail. If LTE is connected it works flawlessly, but I cannot make calls or texts, and show not registered on the network. Data roaming is set to deny, but even allowing roaming does not change the situation.
Before this happened, I HAD gone through all the XTended Settings, and even 'looked' at (but did NOT change) some advanced settings pages, including the 'hidden' HTC network info page ( *#*#4636#*#* ). Again, however, I didn't change anything -- unless by accident?!
Does this sound familiar to anyone? Anyone know if I may have inadvertently changed something and can change it back (a setting that would persist in the hardware through NANDROID restores and factory resets...). Or, any other advice to restore the cellular service connection to normal?
I've tried a full NANDROID restore (multiple times) to a working copy, and a factory reset. I have limited access to a PC since I'm traveling, so re-flashing the VZW firmware or stock recovery or lollipop/verizon RUU would be challenging.
I did spend a good 45 minutes (at a library, my only PC access!) searching the forums and web, but to no avail.
Settings information:
OPperator Name: Verizon
Signal Strength -114 (I've had better but still have the same issues)
Mobile Network type: LTE
Service state: In service
IMS service state: Not Registered
Roaming: Not Roaming
Phone Identity page:
IMEI shows up (15-digit number...how can I verify I didn't mess this up?)
Phone Number is correct
IP Address: 100.66..... (looks good)
Any help is GREATLY appreciated!
Same here
I'm having the same issue. When i try to make a call my LTE bars drop to nothing and it says call failed no network available. Any ideas or help would be nice. I was using venom rom as well. I'm currently trying to flash the newest RRU to see if that resets things. I'm wondering if it somehow my sim card. I took it from my droid turbo. I've made sure to turn off advanced calling on my VZW account though.
Drhoot said:
I'm having the same issue. When i try to make a call my LTE bars drop to nothing and it says call failed no network available. Any ideas or help would be nice. I was using venom rom as well. I'm currently trying to flash the newest RRU to see if that resets things. I'm wondering if it somehow my sim card. I took it from my droid turbo. I've made sure to turn off advanced calling on my VZW account though.
Click to expand...
Click to collapse
I had this same issue, running from ruu then rooted. I didn't noticed until I started seeing voice mail notifications but never heard the phone ring. When I tried to dial out I got the immediate call lost message. I couldn't figure what was causing it so I just did a reset. I made sure not to restore any systems data from prior to the Lollipop upgrade. At this point everything is working, the only thing I haven't installed yet is the xposed framework and sense 6 toolbox.
mc_365 said:
I had this same issue, running from ruu then rooted. I didn't noticed until I started seeing voice mail notifications but never heard the phone ring. When I tried to dial out I got the immediate call lost message. I couldn't figure what was causing it so I just did a reset. I made sure not to restore any systems data from prior to the Lollipop upgrade. At this point everything is working, the only thing I haven't installed yet is the xposed framework and sense 6 toolbox.
Click to expand...
Click to collapse
What kind of reset did you do? I know my issue is slightly different, but I did a full RUU-flash yesterday (latest lollipop version) and still no luck. Unfortunately I'm out of the country now and access to a computer is limited, and I don't even have a SIM card yet to check if cellular service would work anyway.
I do intend to do a flash of the stock recovery and radios once I have the time and access, but that may be a while...
Still, I'll keep checking this thread to see if anyone posts any other options
lifebringer123 said:
What kind of reset did you do? I know my issue is slightly different, but I did a full RUU-flash yesterday (latest lollipop version) and still no luck. Unfortunately I'm out of the country now and access to a computer is limited, and I don't even have a SIM card yet to check if cellular service would work anyway.
I do intend to do a flash of the stock recovery and radios once I have the time and access, but that may be a while...
Still, I'll keep checking this thread to see if anyone posts any other options
Click to expand...
Click to collapse
Just go into settings and to Backup & Reset , this will return your phone to a fresh install and remove all non bundled apps.
Before doing the reset try going into Settings then Call then change Preferred Network to Global, or toggle from LTE then back to Global.

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