"Master sync has been turned off" and I can't turn it on - Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting

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I'm having trouble with the push service for the stock email. I use the stock email app for my work email which requires exchange, and use dog mail for all my other emails. However I recently lost the push service for some reason (I don't know why). It says the "master sync has been turned off" but I can't find a way to turn it on. In the accounts if I go to them in settings there is a sync icon with a "!" and the message "Sync is currently experiencing problems. It will be back shortly." Does anyone know how to fix this?
I had the same problem on my GS4 a while back, but it spontaneously resolved after a couple months. I don't currently have that problem on the GS4.
The only thing I've done in the time period where this started happening (it was working fine on the 12.2) is that I installed MyPhoneExplorer Client and updated my contacts, but I did this on my GS4 too and sync is fine on the GS4 still.
Both the 12.2 and GS4 are rooted and have no operating system updates.
Thanks for any help you can offer.

Check in your toggles. Should be a sync toggle that is unchecked
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Did you use Titanium or some other app to freeze any apps or services?
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wingdo said:
Did you use Titanium or some other app to freeze any apps or services?
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Checked toggles and I don't think that is it
Yes on TB
I froze:
Business week
Cisco Web ex
e meeting
Internet
klms agent
Knox
Knox notification mgr
Knox store
myfiles Netflix
NYT
I don't know for sure but I think I had all these frozen without issue
Thank you for the help and suggestions. I'll try unfreezing them tonight and see what happens.

minionhunter said:
Checked toggles and I don't think that is it
Yes on TB
I froze:
Business week
Cisco Web ex
e meeting
Internet
klms agent
Knox
Knox notification mgr
Knox store
myfiles Netflix
NYT
I don't know for sure but I think I had all these frozen without issue
Thank you for the help and suggestions. I'll try unfreezing them tonight and see what happens.
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Click to collapse
Did you check the extended toggles?
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wingdo said:
Did you use Titanium or some other app to freeze any apps or services?
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Click to collapse
Sent from my C6806_GPe using xda app-developers app

souless poet said:
Sent from my C6806_GPe using xda app-developers app
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Thank you, that was it.
Seems like the simplest explanation was lost in my thinking.
I very much appreciate the help.

Related

Facebook app help

No sure if this is the right place for this. If not please move thanks. Facebook app is and has been acting up on me and dont know why. I go to log in everything is good but then a small window pops up and asks for password again. After entering pass again i get an error about not being able to retrive data. And nothing loads. This doesnt happen all the time. I dont know were to start on fixing problem. Thanks
Sent from my SAMSUNG-SGH-I897 using XDA App
1) Clear data on the app and try again.
2) Uninstall app and redownload.
Sent from my Captivate with the awesome Cognition flavor!
cappysw10 said:
1) Clear data on the app and try again.
2) Uninstall app and redownload.
Sent from my Captivate with the awesome Cognition flavor!
Click to expand...
Click to collapse
Did and Did more then one time non of these helped.
try one of the UN official fbook apps.
I am with Trusselo on this - try one of the unofficial apps. I like FB Black personally, but there are a few out there. Also when I have an issue with it not connecting it is usually because I have changed how I am connected since I first open the app. For example we have six wifi points at my work and if I am walking around the building and go off one onto another then it seems to confuse the app. Turning the wifi off and back on again on the phone and restarting the app is the most I have to do to fix it.
Uninstall fb app. Go to accounts and add fb as a account. After that install the official fb app.
Sent from my SAMSUNG-SGH-I897 using XDA App
bobtukin said:
Uninstall fb app. Go to accounts and add fb as a account. After that install the official fb app.
Sent from my SAMSUNG-SGH-I897 using XDA App
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If i do this will facebook add all my friends to my contacts and what not? I don't want everyone on facebook in my phone. Thanks again for the help. Guess i can try and see what happens lol.
Have you tried using the official Facebook app again since when you were having those problems? I have was having that same problem a few days ago too and it went away last night when I gave it a shot again...
I was also having an issue with the official FB app so I uninstalled it, rebooted my phone, re-installed it and now it's working great.

[Q] "Updates available" notification. But there is nothing to update

Since I flashed 2.3.7 and restored my apps with titanium backup, i have been getting a notification from Android Market on my phone saying that I have updates for 3 apps. But when I open android market there is nothing to update. Everything is up to date, and 1 app is "not installed". Is there a solution to this?
Thanks
I too have this issue. And I am on a non rooted phone.
Sent from my Nexus S 4G using xda premium
Have you tried clearing the market cache?
i had this problem before, clearing cache won't work. What i noticed was the i have 3 gmail accounts and for some reason my google market would default to one of my other various accounts. Do menu then accounts, and make sure that its on the right google account you normally download apps on.
applefanboylol said:
i had this problem before, clearing cache won't work. What i noticed was the i have 3 gmail accounts and for some reason my google market would default to one of my other various accounts. Do menu then accounts, and make sure that its on the right google account you normally download apps on.
Click to expand...
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I only have one account and still have the issue. I think its a bug with the market app.
Sent from my Nexus S 4G using xda premium
Check under the "not installed" section one at a time. Once you tap the app, it will either say update or uninstall
Sometimes the updates hide in there
How do you clear the market cache? I will try that.
Sent from my Nexus S using XDA App
Do you have two gmails accounts on the phone? I get that too its usually the market switching the accounts
Sent from my Nexus S 4G using xda premium
mine has switched to one of my other gmail accounts a few times now out of nowhere. Maybe it's doing it when the market app silently updates.
Sent from my Nexus S using Tapatalk
BrianDigital said:
Do you have two gmails accounts on the phone? I get that too its usually the market switching the accounts
Sent from my Nexus S 4G using xda premium
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Click to collapse
I only have 1 google account. no idea why this would happen!
What kind of apps are they, are they google apps?
Sent from my Nexus S 4G using xda premium
snandlal said:
Check under the "not installed" section one at a time. Once you tap the app, it will either say update or uninstall
Click to expand...
Click to collapse
That's what is was for me. Although I had YouTube installed, it was also in the "my apps " section in the market under not installed. I decided to hit youTube, and lo and behold, update.
Definitely a BUG in the Market. Happens to me too.
BrianDigital said:
What kind of apps are they, are they google apps?
Sent from my Nexus S 4G using xda premium
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It doesn't say what apps need updating. Also there are no apps listed under "Not installed"
: (
Ok try this market. The problem u speak of seems to have been squashed in this version
http://forum.xda-developers.com/showthread.php?t=1297322
snandlal said:
Check under the "not installed" section one at a time. Once you tap the app, it will either say update or uninstall
Click to expand...
Click to collapse
This worked for me...stupid Zoompass bloatware hiding in the not installed.
Thanks for the tip!

Email behavior is wierd now

I have 4 email accounts and they all sync 'ed perfectly until this week. Something must have updated, but I cant figure out what. All accounts are POP. Twice, my Gmail and Yahoo email accounts marked 25 emails as Unread. They each are set to load 25 messages, I re-read them and they get set to "read" until I Sync then they get set back to "unread". I deleted the Yahoo email acct & recreated it, and that fixed it, until tonight when it happened again, my unread count is 50 again. I rebooted out of desperation, but I'm still at 50 unread emails. Any ideas?
I sold my iPad for the SGN which was the best techie decision I made in a long time-but that means my support network is not helpful anymore! If the answer to every question is "Buy a Mac/ IPad" I'm going to scream! <sorry for Venting>
k'
Sent from my GT-N8013 using xda app-developers app
Check your tablet email program settings. That's what was wrong when I had a similar issue.
Do you remember the setting you changed to resolve the problem when you had it? The settings on mine look ok and I haven't change anything for a while. Thx.
Sent from my GT-N8013 using xda app-developers app
taylork1 said:
Do you remember the setting you changed to resolve the problem when you had it? The settings on mine look ok and I haven't change anything for a while. Thx.
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Updates change settings without meaning to. What client are you using?
The app info says "email 4.0". I looked at all the settings for both Yahoo and Gmail. Didn't see anything odd.
Sent from my GT-N8013 using xda app-developers app
I use MailDroid. Sorry I can't help.
OK-thx anyway. Has anyone else experienced this?
Sent from my GT-N8013 using xda app-developers app

This my be a dumb.. but spam in the calender...

I recieved a spam messege in the form of an alarm going off and a calender entry on my Galaxy S4's S Planner (I'm running hyperdrive rom). it showed being tied to my gmail account, yet theres absolutely nothing on my gmail account, both mobile and desktop.. I'm guess I'm just curious how this happened and how I can prevent it?
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xXKa0sRa1nsXx said:
I recieved a spam messege in the form of an alarm going off and a calender entry on my Galaxy S4's S Planner (I'm running hyperdrive rom). it showed being tied to my gmail account, yet theres absolutely nothing on my gmail account, both mobile and desktop.. I'm guess I'm just curious how this happened and how I can prevent it?
Sent from my SCH-I545 using xda app-developers app
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Click to collapse
oh wow that really sucks.. do you have "opt out of interest based ads" checked in the google account settings?
otherwise i would say to clean your phone up.. flash a new rom and start of fresh..

Verizon Visual Voicemail Missing After Root and S-OFF

Hello All,
I am having some trouble after I have no rooted and S-Off my M8. Everything else is perfect and I love my phone more than ever, but now when I go to the messages and scroll right, my VVM is gone and I also lost the app for it as well. Strange enough, it still shows in my Titanium backup list but the "service" is missing. I did uninstall some bloatware and languages but definitely not the service. Anyone know how to get it back or where I could find the APK? I would appreciate the help!
Ironkidz said:
Hello All,
I am having some trouble after I have no rooted and S-Off my M8. Everything else is perfect and I love my phone more than ever, but now when I go to the messages and scroll right, my VVM is gone and I also lost the app for it as well. Strange enough, it still shows in my Titanium backup list but the "service" is missing. I did uninstall some bloatware and languages but definitely not the service. Anyone know how to get it back or where I could find the APK? I would appreciate the help!
Click to expand...
Click to collapse
Are you running a custom ROM?
xRogerxC said:
Are you running a custom ROM?
Click to expand...
Click to collapse
No. Stock rom. Just permanent root and s-off.
Sent from my HTC6525LVW using Tapatalk
Ironkidz said:
No. Stock rom. Just permanent root and s-off.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Ok, which messaging app are you using, stock or the verizon messaging app? Also, did you uninstall any Verizon apps, and if so, which ones?
xRogerxC said:
Ok, which messaging app are you using, stock or the verizon messaging app? Also, did you uninstall any Verizon apps, and if so, which ones?
Click to expand...
Click to collapse
I am using the stock messaging app. I Uninstaller the vzw messaging app, NFL network, Polaris, Verizon tones, Verizon mobile security, Navigator, cloud, accessories, isis, support and protection, infozone. Also installed all keyboard language packs except for Spanish and English.
Sent from my HTC6525LVW using Tapatalk
Probably has something to do with the Verizon apps you uninstalled. Happened to me too but with the regular voice mail app. When I try to open a it, it force closes. Even when I try to access it via messages on the right.
Only way to go to voice mail now is by dialing my number
ReyStunner said:
Probably has something to do with the Verizon apps you uninstalled. Happened to me too but with the regular voice mail app. When I try to open a it, it force closes. Even when I try to access it via messages on the right.
Only way to go to voice mail now is by dialing my number
Click to expand...
Click to collapse
I think you may be right. I'm a little stumped now, other than OP flashing a stock ROM again. To the OP, you might want to try a stock/debloated ROM, which you can find here. I would recommend SKYFALL or Bonestock, both great ROM's, and Verizon Visual Voicemail should work just fine. Hope that helps you!
So no one had the apk or service zip to correct this?
Sent from my HTC6525LVW using Tapatalk
Ironkidz said:
I am using the stock messaging app. I Uninstaller the vzw messaging app, NFL network, Polaris, Verizon tones, Verizon mobile security, Navigator, cloud, accessories, isis, support and protection, infozone. Also installed all keyboard language packs except for Spanish and English.
Sent from my HTC6525LVW using Tapatalk
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Click to collapse
Usually is tied to messaging. I would be surprised if that was it. If you haven't heard it before...switch to Google voice for voicemail!
Sent from my HTC6525LVW using Tapatalk
dottat said:
Usually is tied to messaging. I would be surprised if that was it. If you haven't heard it before...switch to Google voice for voicemail!
Sent from my HTC6525LVW using Tapatalk
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Yeah, I tried Google voice but it was a nightmare trying to set it up on a VZW device. I swear, if it wasnt for their reception I would leave them so fast.
Ironkidz said:
Yeah, I tried Google voice but it was a nightmare trying to set it up on a VZW device. I swear, if it wasnt for their reception I would leave them so fast.
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I have it on my vzw devices. Wife, kid, parents included. What issue did you have?
Sent from my HTC6525LVW using Tapatalk
dottat said:
I have it on my vzw devices. Wife, kid, parents included. What issue did you have?
Sent from my HTC6525LVW using Tapatalk
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It says " Unfortunately your network carrier is currently not supported for automatic voicemail configuration." When I try to set it up. I tried to follow the manual steps but no joy. Mind sharing how you set it up on your m8?
Sent from my HTC6525LVW using XDA Free mobile app
Ironkidz said:
It says " Unfortunately your network carrier is currently not supported for automatic voicemail configuration." When I try to set it up. I tried to follow the manual steps but no joy. Mind sharing how you set it up on your m8?
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
OK... so the first time setup I usually do from a PC while logged into google voice. There's a first time setup page there that tells you to complete a step you would likely miss otherwise. From memory... you have to enter *71 [Your GV #] and hit send on your phone. This sets up the voice mail forwarding for no answer/busy. You then open and install the google voice app and open it. ?It will ask you to login and then you hit next. I chose the option to NOT use google voice to make any calls. Click next on the setup voicemail page (you will get the unfortunately error. Hit configure. Select google voice. Hit OK on the carrier configuration prompt.
If you land at the voicemail settings screen (which is under phone settings->call) you want to see the voice mail service set to Google voice and when you click on the Voicemail Settings for google voice there you should see your google voice number there. After that, go back to the google voice app and it will sync your new mail box. Make a test voicemail call from a different phone and see what happens.
Hardest thing is getting the forwarding number setup on each phone which only needs to happen one time.... regardless of swapping phones. After that you will only ever need to run through the app setup
Try installing this, http://forum.xda-developers.com/showthread.php?t=2721582
Turns out it was extreme power saving mode that broke it.

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