This is a repost of my problem from the old forums which hasn't been solved. Any help is appreciated.
I'm receiving a popup message when I'm not connected to the internet that says: "The purchase history of this product cannot be found. Please check the internet connection and try again. Press the button below to open the product purchase page."
A screenshot can be seen here:
About screen when connected to the internet:
Click to expand...
Click to collapse
Edit 1: Outside links cannot be posted because I have <10 posts, so please go to the old forums and CTRL+F "The purchase history of this product cannot be found. Please check the internet connection and try again." for links to images.
Fusakin said:
This is a repost of my problem from the old forums which hasn't been solved. Any help is appreciated.
Edit 1: Outside links cannot be posted because I have <10 posts, so please go to the old forums and CTRL+F "The purchase history of this product cannot be found. Please check the internet connection and try again." for links to images.
Click to expand...
Click to collapse
how did you purchase the app?
Via Gogle Playstore or from Website?
ktsamy said:
how did you purchase the app?
Via Gogle Playstore or from Website?
Click to expand...
Click to collapse
I purchased via Google Play Store.
Fusakin said:
I purchased via Google Play Store.
Click to expand...
Click to collapse
Try to clear data & uninstall from app manager
Install from google play store and ensure the network connection before the first run.
Let me know whether it's working or not?
ktsamy said:
Try to clear data & uninstall from app manager
Install from google play store and ensure the network connection before the first run.
Let me know whether it's working or not?
Click to expand...
Click to collapse
I followed your instructions - clear data, uninstall, install, run with internet - it works when I'm online, but after I turn off wifi and return into the app, the message appears when I tap to play a video.
Fusakin said:
I followed your instructions - clear data, uninstall, install, run with internet - it works when I'm online, but after I turn off wifi and return into the app, the message appears when I tap to play a video.
Click to expand...
Click to collapse
When you don't have the internet connection check the about screen for activation status.
ktsamy said:
When you don't have the internet connection check the about screen for activation status.
Click to expand...
Click to collapse
I noticed that the popup is now occurring when I start the app with no internet connection.
I managed to go to the about screen and it says activated.
Fusakin said:
I noticed that the popup is now occurring when I start the app with no internet connection.
I managed to go to the about screen and it says activated.
Click to expand...
Click to collapse
Can you post a logcat?
So that the developer can trace the root cause.
Sent from my Micromax A116 using Tapatalk
ktsamy said:
Can you post a logcat?
So that the developer can trace the root cause.
Sent from my Micromax A116 using Tapatalk
Click to expand...
Click to collapse
I'm not sure how, but I'm not getting the popup message any more.
I will update this thread if the message starts to appear again.
Not solved for me with the guidelines above.
Purchased app works fine on my HPtouchpad but not on my S4active. It did work before (also on Kitkat)
I have Kitkat 4.4.4 on both devices and same Google account.
When uninstalling and clearing data it shows in GooglePlay it is purchased and I can install.
But error remains after that and can't use the app.
I have included logfiles from MX .
ZeroZorro said:
Not solved for me with the guidelines above.
Purchased app works fine on my HPtouchpad but not on my S4active. It did work before (also on Kitkat)
I have Kitkat 4.4.4 on both devices and same Google account.
When uninstalling and clearing data it shows in GooglePlay it is purchased and I can install.
But error remains after that and can't use the app.
I have included logfiles from MX .
Click to expand...
Click to collapse
If you have lucky patcher, Kindly uninstall & Try again. It will interrupt our license validation system.
ktsamy said:
If you have lucky patcher, Kindly uninstall & Try again. It will interrupt our license validation system.
Click to expand...
Click to collapse
Well...that worked! Thanks....!
Fusakin said:
Edit 1: Outside links cannot be posted because I have <10 posts, so please go to the old forums and CTRL+F "The purchase history of this product cannot be found. Please check the internet connection and try again." for links to images.
Click to expand...
Click to collapse
Just as an FYI, outside links can be posted if you post them as plaintext. You can force plaintext by disabling the "Automatically parse links in text" option before posting.
Related
Sorry if this is the wrong section to post in, I'm new to xda. So I have been having a problem with aptoide. Everytime I try to download and install an app it gives me "download failed due to network" error. I have unknown sources checked (of course), and no network issues (as I am online right now). it will work one time if I delete and reinstall the app. It just started happening as I always use aptoide. I am running illusion rom on Samsung galaxy note 2 t889 4.2.2 any help would be much appreciated, thanks in advance!
Sent from my SGH-T889 using xda premium
Idem...
EDIT:
This work for me!
(http://forum.xda-developers.com/showthread.php?t=2264582 #5)
"Make sure you've cleared the cache and data of both the Google Play store app and the download manager." eddy4823
LightRider
I have problem whit Aptoides aswell.
Have downloaded the Aptoide Apps Browser from Play Store.
When i go in to Aptoide Apps Browser and want to download a app its say i have to install Aptoide on my phone and have to download Aptoide.apk
But everytime to downloading failed.
And i have checked Installation of unknown sources.
Anybody help me?
Xperia z1 c6903 4.4.2 14.3.A.0.681 Rooted and Unlocked Bootloader.
Found out what to do
The thing was it dident failed to download of some reason. But i had to go inn to a root browser in to Download folder on sdcard. And install it from there.
But i Still have problems whit installing and downloading app from Aptoide.
I've been having the EXACT same problem. Every time I try downloading an app it says failed due to network error or something like that. Basically telling me it won't work because I have no network connection but I do! I haven't been able to figure it out. I tried uninstalling it and reinstalling and changing around my settings but nothing has worked. I haven't added anything or done anything different Before this started happening so I don't know what's going on someone please help!!!
stephnwright21 said:
I've been having the EXACT same problem. Every time I try downloading an app it says failed due to network error or something like that. Basically telling me it won't work because I have no network connection but I do! I haven't been able to figure it out. I tried uninstalling it and reinstalling and changing around my settings but nothing has worked. I haven't added anything or done anything different Before this started happening so I don't know what's going on someone please help!!!
Click to expand...
Click to collapse
Did you bother reading two posts above yours?
LightRider_ said:
Idem...
EDIT:
This work for me!
(http://forum.xda-developers.com/showthread.php?t=2264582 #5)
"Make sure you've cleared the cache and data of both the Google Play store app and the download manager." eddy4823
LightRider
Click to expand...
Click to collapse
This worked for me.
Hi, I'm having a problem with my updates in Aptoide. I give update and says "Error apk Not Found"
try this one Tampermonkey script which allows you to download apk and obb directly to pc.
only chrome, maelstrom and opera browser are supported.
https://openuserjs.org/scripts/FaizanAnwerAli/Aptoide_APK_and_OBB_Online_Downloader
Aptiode is NOT allowed!
It is considerd warez!
Havent you all read the forum rules?!
i had downloaded mspy app from aptoide but dint install it but when ever i connect to internet i receive a popup for installation. how to remove the file from the device.
Can you please help on this
shreyas5389 said:
i had downloaded mspy app from aptoide but dint install it but when ever i connect to internet i receive a popup for installation. how to remove the file from the device.
Can you please help on this
Click to expand...
Click to collapse
A word of advice. Don't download apps from "stores" like Aptoide. Firstly, they're notoriously full of untrustworthy crap. Secondly, it's warez, they allow you to download paid apps for free and that isn't right.
shreyas5389 said:
i had downloaded mspy app from aptoide but dint install it but when ever i connect to internet i receive a popup for installation. how to remove the file from the device.
Can you please help on this
Click to expand...
Click to collapse
Reset your phone.
wipe the whole thing, and never ever install something from any store or website except apk-mirror, those guys are the only honest and trustworthy ones
Deleted due to copyright issue from the author.
They ask to join qq group.
https://forum.xda-developers.com/showpost.php?p=80459747&postcount=44
zhangyang_haha said:
Hello there, as we all know, LZPLAY is not working anymore. Therefore, I'm here to share another way to install google. I 've already confirmed ITS WORKING! Safetynet failed but the whole service works great.
1:
Backup all your files to HiSuite. REMEMBER THIS! And do a factory reset! This is important or there might be some problems.
2:
Download the two files I provided here:
https://drive.google.com/drive/folders/1zQX5Q4w92Jwc2k5iy3QAPVir1qAKuGBe?usp=sharing
3:
Unzip "Google APKs.7z" and install all the apks for your phone that is been factory reset.
4:
Unzip HUAWEI Mate 30 Pro_2019-10-04 17.00.14 to your HiSuite backup folder. Restore it to your phone. Don't restore your own backup yet.
5:
clear all the data for the google apks you just installed and set all the permissions correct. (Simply check all the permissions that the google app need)
6:
reboot and enjoy google service.
Click to expand...
Click to collapse
Trying this tomorrow When I get mine. At what step do you restore the backup of your own phone or is the backup needed if something goes wrong?
Any confirmation or report from anyone who has already tried?
adking123 said:
Any confirmation or report from anyone who has already tried?
Click to expand...
Click to collapse
I tried by my self
danon.brown said:
Trying this tomorrow When I get mine. At what step do you restore the backup of your own phone or is the backup needed if something goes wrong?
Click to expand...
Click to collapse
The backup is needed. Because as said, you need to factory reset your phone before install google
Can I use with other device, such as Huawei M6?
Really need Google service.
Warlord_Link said:
Can I use with other device, such as Huawei M6?
Really need Google service.
Click to expand...
Click to collapse
No. Only for Mate30 series
zhangyang_haha said:
Hello there, as we all know, LZPLAY is not working anymore. Therefore, I'm here to share another way to install google. I 've already confirmed ITS WORKING! Safetynet failed but the whole service works great.
1:
Backup all your files to HiSuite. REMEMBER THIS! And do a factory reset! This is important or there might be some problems.
2:
Download the two files I provided here:
HTML:
https://drive.google.com/drive/folders/1zQX5Q4w92Jwc2k5iy3QAPVir1qAKuGBe?usp=sharing
3:
Unzip "Google APKs.7z" and install all the apks for your phone that is been factory reset.
4:
Unzip HUAWEI Mate 30 Pro_2019-10-04 17.00.14 to your HiSuite backup folder. Restore it to your phone. Don't restore your own backup yet.
5:
clear all the data for the google apks you just installed and set all the permissions correct. (Simply check all the permissions that the google app need)
6:
reboot and enjoy google service.
Click to expand...
Click to collapse
I was successful. Many thanks bro
Not working for me. Tried twice. Unable to add google account, tapping add account does not do anything (via system account, play store account or gmail account). Pitty
gtomig said:
Not working for me. Tried twice. Unable to add google account, tapping add account does not do anything (via system account, play store account or gmail account). Pitty
Click to expand...
Click to collapse
restart the phone, connect to WiFi and wait a few minutes, goto check for the permissions.
Go to settings-> Application -> press the three dots on the upper right corner -> show the system process.
search for ""Google""
make sure all the permissions are granted to Google Play service framework, Google play services, and Google Play store
Anhtran1997 said:
I was successful. Many thanks bro
Click to expand...
Click to collapse
Hi bro..to do this..need hisuite huawei install it on PC's? Like PC suite other brands?
andixxx81 said:
Hi bro..to do this..need hisuite huawei install it on PC's? Like PC suite other brands?
Click to expand...
Click to collapse
you need that, just plug you phone to the PC and there will be a drive contains the HiSuite installer
hokoonho said:
you need that, just plug you phone to the PC and there will be a drive contains the HiSuite installer
Click to expand...
Click to collapse
Ok.time to test it
andixxx81 said:
Ok.time to test it
Click to expand...
Click to collapse
try not to update the HiSuite
hokoonho said:
restart the phone, connect to WiFi and wait a few minutes, goto check for the permissions.
Go to settings-> Application -> press the three dots on the upper right corner -> show the system process.
search for ""Google""
make sure all the permissions are granted to Google Play service framework, Google play services, and Google Play store
Click to expand...
Click to collapse
Thank you, I managed by first restoring the backup and than installing the apps and rebooting.
Google login now works mostly.
The first issue I found is that Whatsapp is unable to use the system google account and requires a google login for Drive backup restore of messages.
It doesn't let me add account to playstore / gmail. i've tried all of these many times and enabled all the permissions to Gapps but nothing seems to work here
gtomig said:
Thank you, I managed by first restoring the backup and than installing the apps and rebooting.
Google login now works mostly.
The first issue I found is that Whatsapp is unable to use the system google account and requires a google login for Drive backup restore of messages.
Click to expand...
Click to collapse
You need to install Google Drive and all Google stuff, launch all these Google Apps and make sure they are all working, then you can try using apps that relying on it like WhatsApp.
sometimes it just need some time to become completely normal since you have clear the cache for all Google apps previously.
Google Apps and services framework need some time to configure theirself.
You may need to wait and restart your phone for a few times
Ok I have a weird issue. When I restore it's asking me for a password?
Password is the hinst below it a1234...
---------- Post added at 11:13 AM ---------- Previous post was at 11:12 AM ----------
Password is the hint below it a12345...
limestar said:
Ok I have a weird issue. When I restore it's asking me for a password?
Click to expand...
Click to collapse
Nevermind I was doing it from usb on my phone! so no hint now I can see the hint on the pc
As of now have started getting Error: "Google Play Services requires Authentication"
Any work around for this
it has also stopped me from signing into Google Apps, anyone facing similar issues
Same for me
hyperX- said:
Same for me
Click to expand...
Click to collapse
Try going into settings and goto Google under the accounts and re sign in! Not sure if it will work but yesterday I got the simple error and it worked for me!
Acidburnsn0w said:
Try going into settings and goto Google under the accounts and re sign in! Not sure if it will work but yesterday I got the simple error and it worked for me!
Click to expand...
Click to collapse
signing in again doesn't resolve
If I delete my account and try to resign in
I can't login anymore ...getting error that this device is not Google protect certified
Go download Device ID apk, look for GMS ID then go to dedicated Google webpage and register it as if you were using a device with custom ROM, should work fine then
nenebear said:
Install Device ID app
https://play.google.com/store/search?q=android id&c=apps
Copy "Google Service Framework ID" (not Device ID)
Register your device
https://www.google.com/android/uncertified/
Click to expand...
Click to collapse
Try thjs. Got it from a different thread.
gsm new
To achieve your goal, simply follow these guidelines:
Download the Chat Partner APK file directly from your smartphone. It is an application that allows you to easily install Google Services on your smartphone
Once the download is complete, click on the file directly from the notification drop-down and proceed with the installation following the instructions on the screen (or use a common File Manager to proceed)
Once installation is complete, start the newly installed program. DO NOT login when requested, but click on the Detect device item
At this point, click on Repair Now and automatically you will be sent back to the Google page where you will have to enter your credentials with email and password
Following these steps, you will need to restart your smartphone
Upon restart, you can open the Play Store and access your Google account: from now on you can download all the Google apps directly from the Play Store.
eligio1975 said:
To achieve your goal, simply follow these guidelines:
Download the Chat Partner APK file directly from your smartphone. It is an application that allows you to easily install Google Services on your smartphone
Once the download is complete, click on the file directly from the notification drop-down and proceed with the installation following the instructions on the screen (or use a common File Manager to proceed)
Once installation is complete, start the newly installed program. DO NOT login when requested, but click on the Detect device item
At this point, click on Repair Now and automatically you will be sent back to the Google page where you will have to enter your credentials with email and password
Following these steps, you will need to restart your smartphone
Upon restart, you can open the Play Store and access your Google account: from now on you can download all the Google apps directly from the Play Store.
Click to expand...
Click to collapse
Installing is not the issue, google has started asking for permissions for play store
most installed apps have become unresponsive
neversayoceans said:
Try thjs. Got it from a different thread.
Click to expand...
Click to collapse
this worked for the moment
Mate 30 Pro latest version LIO-N29
guyluvsgals said:
this worked for the moment
Click to expand...
Click to collapse
Hello, I have a Mate 30 Pro latest version LIO-N29 10.0.0.192 that is having the same issue (Device is not play protect Certified) I also used device info app and copied Google Service Framework ID (GSF) and then registered on the google site for uncertified devices but it is still throwing up the same error. Can you please share your method. Thanks
All my apps are still working under google and updating fine.
Could it be that they are "targeting" the Chinese versions. Mine is an international model...or do we receive this error only when trying to register a new installation?
It is absolutely necessary in order to install right Google services that the Mate 30 Pro has had a factory reset before.
And when they are going to be installed, follow the steps without failures.
luisvalino said:
It is absolutely necessary in order to install right Google services that the Mate 30 Pro has had a factory reset before.
And when they are going to be installed, follow the steps without failures.
Click to expand...
Click to collapse
Started with a fresh device but still the same @not certified keeps popping up
rabunz1105 said:
Started with a fresh device but still the same @not certified keeps popping up
Click to expand...
Click to collapse
If you make a factory reset and then you install GMS files right, there should be no error. I have a Chinese Mate 30 Pro 5G and the Play Store works perfectly.
luisvalino said:
If you make a factory reset and then you install GMS files right, there should be no error. I have a Chinese Mate 30 Pro 5G and the Play Store works perfectly.
Click to expand...
Click to collapse
As i said before, Fresh Device, everything installs properly, google uncertified page shows registered but still popping up. Some one on another forum mentioned that new devices that haven`t had GMS prior to the popup issue are the ones that can`t get certified. Mate 30 pro`s that already had GMS installed are able to get certified and hence not have the popup certification issue anymore.
luisvalino said:
If you make a factory reset and then you install GMS files right, there should be no error. I have a Chinese Mate 30 Pro 5G and the Play Store works perfectly.
Click to expand...
Click to collapse
Nope, I did try multiple times but it didn't work
rabunz1105 said:
Hello, I have a Mate 30 Pro latest version LIO-N29 10.0.0.192 that is having the same issue (Device is not play protect Certified) I also used device info app and copied Google Service Framework ID (GSF) and then registered on the google site for uncertified devices but it is still throwing up the same error. Can you please share your method. Thanks
Click to expand...
Click to collapse
I followed steps as per the links and rebooted my phone, the error message stopped popping up
Install Device ID app
https://play.google.com/store/search...id id&c=apps
Copy "Google Service Framework ID" (not Device ID)
Register your device
https://www.google.com/android/uncertified/
luisvalino said:
If you make a factory reset and then you install GMS files right, there should be no error. I have a Chinese Mate 30 Pro 5G and the Play Store works perfectly.
Click to expand...
Click to collapse
I am using International Mate 30 Pro since last 4 months, GMS was working fine but all of a sudden the error message started popping up, even after factory reset the issue was not resolved...followed the GSF ID registration and issue was resolved
It complately worked..! (In my second tried)
Thanks a million for that guy.
I have problem same like you.but i have mate 30 pro.can i used this methode sir
I have Mate 30 Pro too. I have using 2 days with no problem. So, you can try
it is working for the play protect notification but you lose push notification, that's what happened with me so far on China model of mate30pro.
PLEASE HELP! I cannot install the first Google Play Services app downloaded from the link after I uninstalled existing Google Play Services app. Installation of Google Play Services always failed because (it says) my device has newer version even after I uninstalled it.
Now my device does not have Google Play Services but I can't install the version downloaded from the link.
My phone suddenly gave me tge play protect cerification error and could not access playstore, youtube, google maps, chrome,... Etc.
However, i tried the googlifier method and i have everything working fine yet the google play services is not updated and thus Android auto does not work and requires me to update Google play services and when i did i got the certification error again.
Any solution?
Problem solved finally.
ahassouna said:
Problem solved finally.
Click to expand...
Click to collapse
I have the same problem. How did you solve it please ?
Ok if u only have the errors like in the pictures for the play protect and cannot access the google apps like maps, youtube.. Etc.
Then check this video which was just posted today, and download the file from description in video wbich has the link.
Pls post back if it worked for you
PPFix
MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.
www.mediafire.com
ahassouna said:
Pls post back if it worked for you
Click to expand...
Click to collapse
It worked, thank you very much.
Had to do it today too, but I skipped all the app activities, just uninstalled the Google Play services, and installed the older one, posted in this thread.
Worked like a charm.
I can open again Google apps without error messages, but Android Auto still does not work, because the fixed installed Google play services is an older version. Any solution for Android Auto?
I have tried a few options out there, however despite un-installing the GPS when I go to install the 1st pkg it returns with a message to say I already have a 'newer' version installed.
I have rebooted the phone to see if that would clear it however nothing.
Force stop GPS & clear Data before uninstall. Afterwards, install the GPS fix from the video link. It should work.
cotiga_m said:
Force stop GPS & clear Data before uninstall. Afterwards, install the GPS fix from the video link. It should work.
Click to expand...
Click to collapse
Unfortunately having un-installed GPS already I do not have the option to do the above. Tried downloading the same version via APK however that is also noting that I am using the latest version.
cotiga_m said:
I can open again Google apps without error messages, but Android Auto still does not work, because the fixed installed Google play services is an older version. Any solution for Android Auto?
Click to expand...
Click to collapse
Managed to find a workaround for Android Auto. I've installed Virtual Android from Google Play, I've installed latest Google services & Android Auto on it and it works perfectly
BoSelecta said:
Unfortunately having un-installed GPS already I do not have the option to do the above. Tried downloading the same version via APK however that is also noting that I am using the latest version.
Click to expand...
Click to collapse
Try manually uninstall using adb. Tutorial here: how-to-uninstall-google-play-services
cotiga_m said:
Try manually uninstall using adb. Tutorial here: how-to-uninstall-google-play-services
Click to expand...
Click to collapse
Thank you shall have a look and advise.
namek09 said:
it is working for the play protect notification but you lose push notification, that's what happened with me so far on China model of mate30pro.
Click to expand...
Click to collapse
Yeah this is the same problem from years. Push notifications are broken with these kind of method.
Is this method working? I can't downgrade and I feel bad about my fiancée for recommending this camera phone to her. I would like to find a way to allow you to use at least contacts and mail. Can you help me?