[Q] Moto G wont respond after switching ON - Moto G Q&A, Help & Troubleshooting

Hi people
I need some serious help!!
I bought Moto G from US which was working fine until now. I played rip tide and the phone got struck when i pressed home button in the middle of the game. So i restarted the phone.
Now, after restarting the phone boots up normally and comes to home screen (Smart Launcher). But, if i press anywhere in the screen, phone hangs and there is no response.
Actually, after booting i am able to go to settings from lock screen and work on settings. However, when i go to homescreen phone freezes.
The same thing happened last month and I did a factory reset and everything worked fine.
This time i dont want to do that as I lost all my contacts. photos,videos after factory resetting.
Please help me on this.
You may reply to my mail iD: [email protected]
Note: I am NOT rooted and using Kitkat latest version

Srini2308 said:
Hi people
I need some serious help!!
I bought Moto G from US which was working fine until now. I played rip tide and the phone got struck when i pressed home button in the middle of the game. So i restarted the phone.
Now, after restarting the phone boots up normally and comes to home screen (Smart Launcher). But, if i press anywhere in the screen, phone hangs and there is no response.
Actually, after booting i am able to go to settings from lock screen and work on settings. However, when i go to homescreen phone freezes.
The same thing happened last month and I did a factory reset and everything worked fine.
This time i dont want to do that as I lost all my contacts. photos,videos after factory resetting.
Please help me on this.
You may reply to my mail iD: [email protected]
Note: I am NOT rooted and using Kitkat latest version
Click to expand...
Click to collapse
Please help me on this!!!

If you can access the settings menu, go in and delete Smart Launcher, then reboot.
See if thats the issue.

Related

Desperately need help with my LG GW620!!

So i bought a used LG GW620 online and when i got it, it still had its gmail account on it, which basically screwed me over. I was wondering if there was anyway to factory reset the phone if unable to do so in the settings menu
moisey said:
So i bought a used LG GW620 online and when i got it, it still had its gmail account on it, which basically screwed me over. I was wondering if there was anyway to factory reset the phone if unable to do so in the settings menu
Click to expand...
Click to collapse
Unfortunately this site only deals with HTC phones, not LG. So I doubt that you will get much help here, sorry.
dang. since it's an android phone i thought this place would be a good place for help. any suggestions on where i could get help?
i called lg and rogers and none of them were any help
I will get mine in a couple days (running HTC Dream right now).
I guess if your goal is to just reset the gmail account, you can do so by reseting the google apps setting.
Go to Menu|Settings|Applications|Manage applications
Look for “Google Apps“. Select it.
Press “clear data“
next time you launch the market or gmail, it will prompt for your gmail account again.
I wish I could do that, but the phone won’t even let me go to home screen. Once I turn on the phone it asks for the gmail to get past security. The only access I have on the phone is Emergency Dial
On the EVE to do a FACTORY RESET or DATA RESET
enter in 3845#*620# in the dialer to get in to LG’s hidden menu.
DO THE FOLLOWING TO RESET LG GW620 TO FACTORY SETTINGS.
Hold down the VOLUME DOWN button, MENU button (the one on the keyboard), and CAMERA button for about 5-10 seconds, and a message will come up asking if you want to factory reset the phone.
Important : all data will be lost
GW620 Factory reset
Hi every one
Should the phone be on, or we start it with the three buttons holded?
I've tried but don't work...
many tanks
GW620 Factory Reset
Hi, Just to let you all know that I been stuck with a home page that would not load properly but would not close either for the last 24 hours before finding this page! No calls, texts or anything!! I was starting to have withdrawal symptoms. LOL However as long as I got my phone on, & with a little manoeuvring, I managed to get all three of these buttons pressed together & my GW620 did indeed go to the Factory Reset message! Thank you Davy.d
carlfil said:
Hi every one
Should the phone be on, or we start it with the three buttons holded?
I've tried but don't work...
many tanks
Click to expand...
Click to collapse
Just to clarify it.. Phone should be ON when you use that key combination. Will work. Tested.
the combinations don't work...the only thing you can do is flashing another firmware it resets the phone

[Q] Galaxy Nexus Boot Loop (stock)

I have an unlocked HSPA+ Galaxy Nexus imported from the UK to the US. Ordered from Negri Electronics.
It's not rooted or modded in any way.. Mainly because I don't know how to. As far as I know, it's running stock ICS.
I was using it normally, (using the fb messenger app if it makes any difference) when it suddenly rebooted by itself. The Google logo comes up, then the start up animation, and sometimes the home screen will appear but is not touch sensitive (i cannot slide it to unlock), and then it 'hangs' and the screen goes black. Repeat.
I've tried to fix this by myself and there's a video on youtube (sorry, noob here. can't post links. video is by robbidwv and title is "my galaxy nexus won't boot..") of the same problem that I have, but the posted solution doesn't work for me.
So far, I have entered Coin Mode and pressed Start. Entered Fastboot mode and gone into Recovery Mode (no options appear after that. it just starts booting up and the loop begins), and I've also tried Restart Bootloader.
I've almost given up. Now all I want is to extract my SMS, if they're still on my phone. I can't access the folders on my computer because it won't boot up and connect. Is there a way that I can extract my SMS by using DOS in either Coin Mode or Fastboot mode?
Or even better, does anyone have a solution to this boot loop problem? I'll contact Negri Electronics tomorrow and hopefully they can send me a replacement.
Please help!! Thanks
that problem just started happening with me an hour ago!!
i hate this!!
we need a solution please!
Hey guys, sorry about the issue.the major problem I see here is you wanting to retrieve your txt messages, which might be possible with a little Modding, but if yourwilling to lose them to get a working phone back, then this is what your going to have to do. Make sure your phone is completely off. Hold the 2 volume buttons and the power button together. You will get into a mode with an android Guy. Press the volume button up or down until it says reboot recovery at the top. Press the power button. It will rebootand come to a screen with an android. Hold volume up,down and power at the same time. A menu will come up. Go down to wipe data. Click it, and after it is done reboot. Your phone should work now.
If this helped you, or you simply appreciate me taking the time to write this out then please press the thanks button
Hey!
Thanks. Yeah I 'fixed' it already. I was just about to post something similar. After a while I just gave up on trying to recover my data. Good thing that Google syncs everything so the only issue would be recovering my messages, which I decided weren't worth sending it in for a repair which would probably not be able to recover anything anyway.
The thing I didn't know about was to press power + volume up WHILE on the recovery screen. I thought navigating to the recovery screen was it!
Still, this kind of sucks. I love my GNex, but I can't help but be slightly pissed seeing that my crappy iPhone 3GS never did this in the 2 years I had it. Oh well, hope it doesn't happen again!
hey guys! i also did a complete wipe on my phone and got it working again!
but i wonder why this happened in the first place?
last application i installed before the crash was double twist, i dunno why but i feel that it was the reason behind the boot loop!
Sorry for reviving this thread, but I just had this happen to me TWICE!
It happened to me first last Monday, the 23rd - the phone crashed when trying to send an email with an attachment - and went into a boot loop - Google logo would appear, no make it to the animation, and reboot....
I performed a full reset and things worked again. I didn't install all the apps I had before - figuring it must have been due to some app messing with the OS.
Well, it happened again to me yesterday! I was connecting to my bluetooth headset when the phone crashed and went into the boot loop. Full reset worked again, and I've installed even fewer apps - essentially only those that I use on a daily basis.
My phone is still on 4.0.1 and I'm hoping once 4.0.4 is pushed this may get resolved? I have a canadian GNex from Negri. I will call them again (I called the first time, but when the full reset worked I never contacted them again).
I would like to this this is a software issues, and not hardware.
I have the same problem. If you figure it out let me know.
Today my phone also entered a boot loop: [Google logo]->[black screen]->[vibration]->[Repeat]
I tried Recovery Mode, but this is what happens: (sorry for the link but I am not trusted with powerful tools such as outside links apparently, as I have not yet reached the maturity of a person with eight posts... )
dl(dot)dropbox(dot)com/u/53568097/Android.jpg
This is what I see when I navigate to Recovery Mode
For a split second I can see an image of an Android with spinning cogs in his innards, but then this little sad fellow appears. WTF is this?
EDIT:
Oh, and I'm running Android stock 4.0.2, never rooted or unlocked, Swedish. At the time when the phone started doing this, I was using Endomondo, and was about to set off on my bike when it died on me.
Stock ROM galaxy nexus bootlooping after wiping data also.
Hi,
My GNex went into a bootloop so i searched xda and found that factory reseting would be helping my prob. But after wiping the data also its still in going through the loop . Please help .:crying:

[Q] Virus or Bricked it ?

Hey Guys, I'd Like to ask a question , very weird going on about my device... Only one time I got that Lovely Icon (exclamation mark) with a phone sign followed by a computer, yes that means that i am in download mode, i fixed it but once i got passed that small error my phone has been acting up.. I've tried CM10 keeps restarting by itself once in a while, I had tried going COMPLETELY going to stuck by using a Youtube video on how to unbrick it... NO luck. This time it freezes up and all applications become unresponsive, Facebook FORCECLOSE and other apps& and restarts, once is in the home screen i hold the power button and i only get one option "POWER OFF" its very weird because I remeber there was "DATA IS SET "ON" ETC, other settings in the phone had been re-enabled for ex. haptic feedback vibration. i had that turned off and it came back on by itself, second setting is the lock screen i cant set up a lock setting because once i press the unlock button and wait about 5 seconds it would go directly to the home screen W/O asking to enter to any patter. I tried gingerbread 2.3.6, with this rom all apps are UNAVAILABLE.. YES they dont open up.. EVEN facebok.. I took out the battery, turned it back on, and once it gets to the "rethink possible" keeps restarting the att motion until it finally restarts the whole phone and it keeps doing this.. I wanted to ask you guys if my phone is bricked or something because is really annoying. Thanks !
A brick would be where you wouldn't be able to boot up. A virus would be wiped out when flashing a new rom. When installing a new rom, did you also format /system? Sometimes that irons out some bugs. Maybe doing a wipe on your dalvik and cache seperatly could help.
Sent from my MB300 using xda app-developers app
Yea, once i last flashed CM10 yeah i did and the problem persits... Right Now im in stock FROYO 2.2 with no luck... I had to switch to my old Mytouch 3G Slide until i fix this issue...

[Completed] Problems with LG Sunrise

Hey guys, I'm having some serious issues with a stock LG Sunrise (LGL15G). My phone was working perfectly fine last night right before I went to bed, however, when I woke up this morning it started to lock up and wasn't responding so I did what any normal person would do and I went to power off and restart. Now when the phone restarted I got an error message saying "Unfortunately, the process com.android.systemui has stopped." I clicked the OK button however the message kept coming back no matter how many times I clicked it. I them proceeded to pull the battery out (the phone was not allowing me to select my power off option while holding the power button) and replace it and start up the phone. This time I got a black background and the same message and if I press it through about 20-30 times it finally disappears however, I can not do anything with the phone none of the options work except for the power option when i hold the power button. I've tried booting into safe mode and was able to work around the error (with extremely quick timing and proper clicking of the setting button and tried to do a reset however it's blacked out according to server policy. This phone is completely stock with no root/custom recovery, and I can not seem to find a way to boot into a stock recovery for this phone. I know that some of the LG phone did not come with a stock recovery installed but I have no idea how I can fix this issue. I know this isn't a support group but I've been having a close to impossible time trying to find information on the LG Sunrise since it's not a popular phone, I just need guidance to anyone who has any information on this and any possible solutions.
XDA Visitor said:
Hey guys, I'm having some serious issues with a stock LG Sunrise (LGL15G). My phone was working perfectly fine last night right before I went to bed, however, when I woke up this morning it started to lock up and wasn't responding so I did what any normal person would do and I went to power off and restart. Now when the phone restarted I got an error message saying "Unfortunately, the process com.android.systemui has stopped." I clicked the OK button however the message kept coming back no matter how many times I clicked it. I them proceeded to pull the battery out (the phone was not allowing me to select my power off option while holding the power button) and replace it and start up the phone. This time I got a black background and the same message and if I press it through about 20-30 times it finally disappears however, I can not do anything with the phone none of the options work except for the power option when i hold the power button. I've tried booting into safe mode and was able to work around the error (with extremely quick timing and proper clicking of the setting button and tried to do a reset however it's blacked out according to server policy. This phone is completely stock with no root/custom recovery, and I can not seem to find a way to boot into a stock recovery for this phone. I know that some of the LG phone did not come with a stock recovery installed but I have no idea how I can fix this issue. I know this isn't a support group but I've been having a close to impossible time trying to find information on the LG Sunrise since it's not a popular phone, I just need guidance to anyone who has any information on this and any possible solutions.
Click to expand...
Click to collapse
Hi, thanks for using XDA assist!
First, please create an account so you can post in other forums.
It sounds as if you may need to boot to recovery, and preform a factory reset.
After creating your account, you can ask for more help here:
http://forum.xda-developers.com/showthread.php?t=2259645
Good luck!
I forgot that I had an account on this site however never used it. However I have posted in that forum and like stated above I can not get the device to boot into a recovery mode what so ever/
Smartbox11 said:
I forgot that I had an account on this site however never used it. However I have posted in that forum and like stated above I can not get the device to boot into a recovery mode what so ever/
Click to expand...
Click to collapse
Thank you for responding. Please wait for a response in the other thread.
Thread closed.

Need Help With my D800 Please

I do not normally post on here, just read and learn =) However, I'm having an issue with my G2 for AT&T. I have a Nexus 6 and cracked the screen, I was trying to get my G2 up and running until my replacement gets in. I had CyanogenMod on it but did not turn on the phone in quite a while. Got an update, did that and nothing was working. Could not even get Google Play services working at all. Flashed a random ROM to see if it would help and now I cannot even get into recovery. The phone operates fine, however if I try to do the power button + volume down button to reset the phone, I get to the point where I hit the power button twice and the phone resets. I've selected rebooting into recover a hundred times with no luck, it will get to recovery and before I can hit anything....reboot. Last night I tried to go back to stock with LG Flash Tool (after downloading everything I need to download) but keep getting Fail after unplugging my phone and plugging it back in download mode. I know long paragraphs are not well liked here but i feel i'm sort of o ut of options other than reaching out to you awesome people! Just wanna go back to stock at this point. I've never had this issue where I cannot even get into recovery but the phone work perfectly fine! grrrrrr

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