[Q] Severe lag and battery heat with CM-11 - Motorola Photon Q 4G LTE

Hi all,
I suppose I'm looking for advice on diagnosing the source of my problem, more than asking you to identify the problem specifically.
I'm running CM-11 with the latest nightly. (There's not much point in my pulling up the specific version number, as this problem has been persistent throughout many Nightly and Stable deployments.)
After a reboot, my phone will behave normally for a while, then start behaving very badly. In the past two hours, I've lost 70% of my battery life, while my phone was sitting next to me idle. The phone is very warm to the touch. I have no idea what it's been thinking about.
(This is with LTE off, Wifi on and connected, and a very 3G strong signal because I have a Sprint Airave sitting ten feet away from me. I also have Bluetooth turned on and paired to a laptop, though it isn't doing anything at the moment.)
Often when I receive an incoming call, the phone will ring, but will have so much lag, that the call drops to voicemail before the PQ gets around to displaying the incoming call dialogue and Answer button.
Similarly, when I finish a call, and take the phone away from my head, the screen often won't wake up, thus making it impossible to hang up the call.
Chrome has been crashing. So have various android processes. Maps (Navigation) has been crashing intermittently, which is frustrating when I've missed a turn because I was driving and waiting to hear the next voice direction.
I'm also having trouble keeping my external SD card mounted. I'll occasionally open my podcasting app (DogCatcher) only to be told that it doesn't have any podcasts to play. When I open ES File Explorer, I find that my external storage is unavailable. There's no error indicating that it was unmounted; it's simply not there. Manually ejecting the card and re-inserting causes it to mount, and work fine for a few days, until I discover it missing again.
(Dogcatcher is set to only download episodes when connected to power and wifi.)
This is getting frustrating. (As all of my Android devices eventually become) and I need help figuring out what my phone is hung up on at any given time. Is there a reliable Task Manager/Resource Monitor style app that I should be using? Anything else I can do?
Sorry for the long post; I've been putting up with it for a while hoping that the next CM-11 release will somehow solve the problem.
Thanks for your help.

Have you tried a clean flash lately?
Have you checked which app is keeping your phone awake? WakeLockDetector is a great app to check to see what is killing your battery. Obviously the built-in battery graph tool can be useful as well, but doesn't necessarily show you what is the cause.

arrrghhh said:
Have you tried a clean flash lately?
Have you checked which app is keeping your phone awake? WakeLockDetector is a great app to check to see what is killing your battery. Obviously the built-in battery graph tool can be useful as well, but doesn't necessarily show you what is the cause.
Click to expand...
Click to collapse
It HAS been a while since I've done a clean flash. I'd be happy to try that, but I'd rather figure out if a specific app is causing the problem, so I know not to install it again. I hadn't heard about WakeLockDetector; that sounds like a great start. Thanks.

Related

Gtalk Disconnects, possibly associated with Data dropouts

I use Gtalk a lot and I've noticed that when I leave my phone on standby for more than a few min, my GTalk gets disconnected and then trys to re-connect. I know this happens quite a lot because I get e-mails every now and again from the conversation from the other person because GTalk is disconnected on my end. I'm mobile coverage(2G/3G/4G) whenever this happens and never on Wi-Fi. I'm thinking it's maybe associated with the data disconnects that people are talking about? I do see that in the cell standby, Time without a signal is greater than 0%, meaning it does drop it. Anyone experiencing the same issue?
yeah Im getting the same issues but i was getting the same problem on my G1
I noticed this at work today. Kinda glad to know I'm not alone on this. I use talk to message my ol lady while I'm at work to save texts. I noticed every time I picked my phone up I had to reconnect.
I installed the app "No signal alert" and just sitting at my desk it's been dropping connections constantly as opposed to the N1 where when I changed my sim card to that, it hasn't dropped once in the same spot. Hoping there's a software update that can take care of this. I hope it's not hardware related, this is my 2nd unit already
I have the same poor connection problem. It really sucks compared to my previous phones and my brother's G2. I wanted to exchange it but it looks like it is happening to everyone..
has there been a fix for this because I never faced this issue but now I have started facing the issue.... this doesnt happen on the edge network but this happens on wifi and that too whenever the phone goes in a deep sleep mode. I can say that the wifi is active because when this happens i can browse and my other online stuff is happenning. the gtalk disconnects and cause of that I dont get emails too of gmail. it seems the google account services are the ones which disconnect on sleep

Wifi connection connected but won't load pages

It said connected in the wifi setting and it shows bars but it just won't load any website in the browser .. anyone got a fix for this?
I have the same issue. Tried different combinations of restarting wifi, turning on/off cell data, on/off wifi calling, etc... all with no result. I've also tried on different networks (both public and private)-- it'd start working for a while and then all of a sudden stop and never work again.
Seems similar to the problem here: forums. t-mobile.c om/t5/T-Mobile-G2x/G2x-WiFi-DNS-issue-not-the-4G-switching-one/m-p/831439 (sorry there's a new user no link restriction)
Does anyone have any suggestions?
Thanks
coldest~~~ said:
It said connected in the wifi setting and it shows bars but it just won't load any website in the browser .. anyone got a fix for this?
Click to expand...
Click to collapse
is it specific to the browser or can you not move any data?
Idk, whenever I have had problems connecting to the tmo network, which is a separate issue.. it was always that wifi calling was still on even tho wifi was turned off. Every time I had probs w/ data on tmo network, it's been wifi calling.. Your case seems to be diff tho.
Is it specific to just your network or all other networks? Try shutting off wifi, reboot... then turn it on again? Idk.. just tossing out ideas.
Some found the root cause and I am posting his finding as I do have the same issue and can reproduce the error:
I think I have discovered a new WiFi-related bug in the G2x's software. I have witnessed this occurring on my phone, and have also reproduced it on a store demo unit. I believe it is unrelated to the switching-to-4G problem people are having with the My Account app, since it occurs even if I have set up the Google account on first boot after a factory reset.
The details of the problem are:
- Every so often, the phone randomly gets stuck in a state where it is not able to initiate any new connections that are made using a DNS name. Attempting to navigate to a web site, h**p://w*w.google.c*m for example, will result in a generic failure message.
- However, attempting to connect directly to an IP address instead of a DNS name works perfectly. For example, navigating to 74.125.225.16 will work fine and will load the Google home page.
- When the phone is in this state, using a DNS lookup tool such as "DNS Lookup" from the Marketplace *will* work, even when using the default DNS server address that the DHCP server is giving the phone.
- The problem has occurred for me when data is off and WiFi is on. I do not know if data being off is a requirement, since this is the way I usually run the phone, so this may be coincidental.
- Switching WiFi off and back on again will *sometimes* work to solve the problem, but sometimes will not. When this doesn't work, switching WiFi off, then switching data on, then back off again, and then finally switching WiFi back on again will occasionally correct the problem. However, I have seen situations where none of these things worked, and the only way to get DNS working again was to factory reset the phone.
- I haven't figured out the exact pattern yet, but this issue seems to occur when the phone has been inactive for a certain period of time. I have often discovered that the phone is in this state upon waking up in the morning after leaving the phone on the charger overnight.
- I have, however, found a method to reproduce the problem that seems to work fairly consistently:
1. Turn WiFi on, and data off.
2. Power cycle the phone.
3. When the phone starts up, start the browser and attempt to browse to w*w.google.c*m. It should fail.
4. Try to browse to 74.125.225.16. It should work.
Just wanted to get this issue in the forums to see how many others have been noticing the same thing.
I know that once the device has less than 10% battery it automatically turns the WiFi off to save battery power. Were the devices this was happening on have a low battery?
Fully charged. It even happens when pluged in with the charger.
My Wifi wouldn't even work if I froze it with Bloat Freezer. It has to run in the background for wifi to work. I found that Wifi can get really inconsistent with it disabled.
smartloom said:
Som
- I haven't figured out the exact pattern yet, but this issue seems to occur when the phone has been inactive for a certain period of time. I have often discovered that the phone is in this state upon waking up in the morning after leaving the phone on the charger .
Click to expand...
Click to collapse
Same problem here. After about 30 minutes of being idle, as soon as I pick up the phone it tries to connect 2g/4g. The log are saying theres no connection, so it appears that wifi its going to sleep and not waking up so android is trying to connect 2g/4g
Really starting to be a pain
I have frozen the bloat, and I think the problem is getting worse.
Toggle airplane mode is a quick workaround to get wifi to wake up
Sent from my LG-P999 using XDA App
Same thing happened to me, I did 2 factory resets, and it seems it has been fixed, don't really know what causes it.
Sent from my LG-P999 using XDA App
This may or may not be related, but...
It looks like I found a hacky fix for the dns/wifi/4g bug: install "Set DNS" from the market.
Now when I go into market, and display my downloaded apps, it jumps from wifi to 4g then back to wifi as it should, fast.
Whether or not it should even do go to 4g is debatable, all I can say is my 2 Galaxy Tabs had the same behavior.
If everyones connectivity issues are really due to the DNS settings getting wiped out, then this will work around the problem until I/we find the location of the actual bug.
Would you guys having this problem also post it here?
http://www.lgforum.com/forum/boards/general/lg/topics/g2x-wifi-problems
Thanks.
I figure the more people that post there, the more the chances are of LG fixing it quickly.
Work around:
enable airplane mode
reboot
enable wifi
wait a few seconds after the wifi connects, background crap stops
disable airplane mode.
The set dns app looks like a winner. Haven't tried it but that's what's
wrong.
The freezing and other suggestions are all useless crap.
Updates...
I did a factory reset and installed JuiceDefender (I don't know which one worked) but it seems to be all fine now... will update if things become problematic again
I've been having this problem as well. I've always been able to fix it by toggling WiFi off and back on again. I downloaded SetDNS and when it happened again last night I tried that and it worked great.
Glad to see it's a software problem and not a hardware problem.
same problem here. hopefully it won't happen in cyanogen mod
boylan said:
Work around:
enable airplane mode
reboot
enable wifi
wait a few seconds after the wifi connects, background crap stops
disable airplane mode.
The set dns app looks like a winner. Haven't tried it but that's what's
wrong.
The freezing and other suggestions are all useless crap.
Click to expand...
Click to collapse
This fixed the problem, at least until the next time I reboot my phone
How do you use SetDNS? This software bug in G2X reboots my router (DGL-4500) sometimes.
Question bout SetDNS app
Does the phone have to be rooted to use the setdns app? I try to use it but it says "Cannot get root. App will not function."

Wi-Fi bug on all stock and custom roms

Greetings!
I wanted to share my strange problem and ask if anyboby has and idea on how to solve it.
Recently I have been having trouble with my Wi-Fi. When I leave the phone with Wi-Fi turned on and it falls asleep, or when I push the power button to make the phone fall asleep, Wi-Fi crashes... I can still use the phone, I can still charge it... The Wi-Fi indicator in the status bar is active too... Another thing is, If I leave the phone charging, Wi-Fi never crashes, I can leave it for throughout the night, I usually do that when I watch a Twitch stream and fall asleep, Wi-Fi works perfectly there... Decided to dig around a bit, I read a lot of threads, tried deleting /data/misc/wifi; tried freezing the logic board in the fridge; tried BAKING the logic board (it survived perfectly); tried switching stock roms, custom roms, radios even and a bunch of other things I can't recall now... Then, I decided to look at the logs and there were a lot of errors (log attached below), I looked at dmesg, there was NO problem powering on the Wi-Fi chip at all (as it is with other people having problems)... BUT, I thought of something funny! Why not install Firefox OS, I've never tried it and guess what... Wi-Fi was perfect there, the phone was able to fall asleep, Wi-Fi turns off when the phone falls asleep, then it turns back on perfectly! I don't want to be stuck with Firefox OS though, hence creating my first ever thread in XDA!
What do you guys think, is the logic board screwing around and having fun with me (hw failure) or is it something software-related? I am at a total loss...
Best regards to everybody!

[6039s] Google Play (I think) wakelock issue

I can't figure this out to save my life. 6039s Android 6. No root. No special mods. Nothing. Bone stock.
In the middle of the day today I suddenly started getting a horrendous wakelock. I thought it was a Google Play issue but it turned out that it's some kind of mobile data issue.
My LTE connection isn't working right. It's slow for some apps and non existent for others.
For instance my sports score app loads at 2G speeds. My web browser seems to work okay. But my t mobile tuesday's app gives me a big warning that I'm not connected to the internet at all. And the Google Play app gives me all kinds of warning that I need to have background data enabled to use Play, but background data IS enabled.
Making matters worse, when this issue is happening my phone enters a miserable and unstoppable wake lock that drains the battery so fast it hard to even charge it. And it saps up the system resources to heavily that the phone slows down to a crawl and can't be used for anything else. Not to mention the phone gets insanely hot from the excess processing. Could a tower issue that's causing a connection problem cause such a wakelock?
I tried doing a reset of the radio connections in settings, but I don't think it actually did anything because all my settings and connections were still there. Still had my wifi password, BT connections, etc.
I tried wiping cache in recovery but it didn't work. Says it did it. But on reboot I didn't get the "app 1 of 82 is updating". So I don't think it actually did that either.
I cannot figure this out to save my life.
I thought maybe it was a tower issue. But my wife has the exact same phone and it's working fine. I called T Mobile and they said they are having a tower problem near my house, but still...wife's phone is fine. And I've seen this problem now in 3 different locations across about a 5-6 mile range. So I have to have been on more than 1 tower in that time.
When I turn on wifi and have a wifi connection the problem goes away entirely. That's telling me that the problem is the system getting upset that it doesn't have a solid internet connection. Changing the connection to 3G or 2G does not solve the issue.
The problem lasted the whole second half of yesterday, was fine overnight while I left wifi on, was fine on day 2 when I was back to 4G networks, and then suddenly is back again.
Anyone got any ideas or suggestions?
Is there some server android is trying to stay in constant contact with that I can block the connection to? Perhaps limit background data to something? I can't figure out what.
This update was irrelevant. Turned out to be a red herring. Still having the problem.
Nevermind this update. STill having the problem
I give up. I'm about to throw the phone against a wall to smash it. The system has become totally loused up. Whenever it goes into these goofy wakelock states the system is so overtaxed that everything takes forever to process. Nothing solves it.
And its' getting worse. Now I have oddly limited connectivity.
T Mobile's tech support was useless. They had me thinking it was a tower issue. That was 3 days ago. Now suddenly they have no records of a tower issue in my area over the last week.
I can make voice calls. But I cant' send text messages. I can use my web browser to search the internet, but not SOME apps that need data like a weather app or Google Play. Other apps work fine to pull data.
Yet it says I have an LTE connection the whole time.
This is the single weirdest issue I've ever seen on Android.
What in the hell could have just jumped in out of nowhere and started causing these issues?

Android 10 - wifi sleeping while screen locked

Hi guys!
I did a lot of googling and searching through XDA, but never found a solution for my problem, so I might as well try it here.
Recently I updated my Sony Xperia X Compact to AOSP 10. Now when I am connected to wifi (and it does NOT matter whether it is 2.4/5GHz or IPv4/IPv6, I tried everything) and my screen is locked, my system seems to put the wifi connection into some kind of battery saving mode. Notifications then will hardly come through. You can also see this in WhatsApp Web - every two minutes or so, "Phone not connected" will show up, and messages take up to 2 or 3 mins to get delivered. Then I can use Whatsapp Web normally for 30 secs, after which my phone seems to disconnect again. If I unlock my screen, WhatsApp Web will immediately (!) start working normally again, also missing notifications (e.g. Signal) will then come through.
While of course this might be a ROM bug, I am at least 100% sure it IS ROM-related, as I used exactly the same phone with exactly the same router without any problems while on Android 9 LineageOS.
Another interesting thing - if I charge my phone, during charging WhatsApp Web works completely without problems. The moment i UNPLUG the phone, wifi gets somewhat throttled agian.
Does anybody know a working solution for this? I do not have the option "Disable wifi sleep" or something similar - i believe Google has dropped this option somewhere around Pie.
Thanks in advance!
Spaceoid said:
Hi guys!
I did a lot of googling and searching through XDA, but never found a solution for my problem, so I might as well try it here.
Recently I updated my Sony Xperia X Compact to AOSP 10. Now when I am connected to wifi (and it does NOT matter whether it is 2.4/5GHz or IPv4/IPv6, I tried everything) and my screen is locked, my system seems to put the wifi connection into some kind of battery saving mode. Notifications then will hardly come through. You can also see this in WhatsApp Web - every two minutes or so, "Phone not connected" will show up, and messages take up to 2 or 3 mins to get delivered. Then I can use Whatsapp Web normally for 30 secs, after which my phone seems to disconnect again. If I unlock my screen, WhatsApp Web will immediately (!) start working normally again, also missing notifications (e.g. Signal) will then come through.
While of course this might be a ROM bug, I am at least 100% sure it IS ROM-related, as I used exactly the same phone with exactly the same router without any problems while on Android 9 LineageOS.
Another interesting thing - if I charge my phone, during charging WhatsApp Web works completely without problems. The moment i UNPLUG the phone, wifi gets somewhat throttled agian.
Does anybody know a working solution for this? I do not have the option "Disable wifi sleep" or something similar - i believe Google has dropped this option somewhere around Pie.
Thanks in advance!
Click to expand...
Click to collapse
AFAIK there are kind of wifi energy saving options on some devices. But IDK if you can enable or disable wifi when phone is locked

Categories

Resources