[Q] [CARBON ROM] Nexus 5 - Call's Cannot Answer - Nexus 5 Q&A, Help & Troubleshooting

I'm literally at breaking point, I'm waiting for a phone call from a company I've applied to work at, and they've called me six times in the last 3 days, possibly to say that I've got the job. However I'm unable to contact them back, as they're a government group, and I can't answer my phone calls.
I have a Nexus 5, with the Carbon ROM installed.
When I recieve a call, the screen does not turn on, light up, or give me a way to answer the call.
If I press the power button to turn the screen on, it dismisses the call.
If the phone is already on/unlocked or I'm using it, or even staring at the desktop, there's no notification, or pop-up displaying the call.
I've gone through all the settings, and used different apps, and I can't figure it out.
I really like Carbon ROM, and I'd prefer to not have to uninstall it as the others uninterest me (cyanogen, dirty unicorns, and a few others + stock)
Please help me!!!

Curleyyy said:
I'm literally at breaking point, I'm waiting for a phone call from a company I've applied to work at, and they've called me six times in the last 3 days, possibly to say that I've got the job. However I'm unable to contact them back, as they're a government group, and I can't answer my phone calls.
I have a Nexus 5, with the Carbon ROM installed.
When I recieve a call, the screen does not turn on, light up, or give me a way to answer the call.
If I press the power button to turn the screen on, it dismisses the call.
If the phone is already on/unlocked or I'm using it, or even staring at the desktop, there's no notification, or pop-up displaying the call.
I've gone through all the settings, and used different apps, and I can't figure it out.
I really like Carbon ROM, and I'd prefer to not have to uninstall it as the others uninterest me (cyanogen, dirty unicorns, and a few others + stock)
Please help me!!!
Click to expand...
Click to collapse
As it's pretty important, go back to stock until you know about the job, then go back and look at the issues with Carbon. Chances are there are no quick fixes and obviously work is a tad more important than fixing your phone right?

Yeah that's what I've done for now, gonna try to find a fix over the next few days, I can't seem to see any; perhaps I might have changed a setting, so I'll reinstall it soon to see if on default mod settings works.

I have come across this myself once or twice using Liquid and Slim, whatever the issue was a fresh clean install fixed it as I now use Slim without issues. - Random Android anomaly I guess.

Related

Is the RC33 Upgrade responsible for sms/calls Buggy Behavior?

I am in Baltimore Maryland... Ever since i upgraded to jf's rc33 firmware, i get aloooooooooot of " undelivered message" notifications. This never used to happen to me, maybe once a week with 2 messages. In most cases people ask me why the F am i triple texting, and it happens when i try to resend the messages and the phone keeps saying "message cannot be delivered". Is anyone else experiencing this? In maryland only perhaps?
I have tried keeping message count below 100, reseting the phone seems to be the only quick fix. One other thing, when i try to make phonecalls every now and then, the **** just hangs up as soon as the call is placed and when i receive a call sometimes and i press the answer key, it takes about 10 seconds to answer and continues to ring. suggestions buddys?
Make sure you delete your SMS threads if they get too long. Typically once threads get past 150 they are slow and take a while to open. If you are using the stock sms try chomp seems to handle threads better. I have JFRC33 and have not issues.
My wife and I have the exact same problem with the phone hanging up and not picking up a call for while. And dropped calls - almost always. And we live in the heart of Dallas.
yea the g1 is a nice phone, but either android or t-mobile blows..
every now and then people call me, and i get a missed call, but the phone never rings,
and sometimes when i call people, they pick up but one of us cant hear the other,
and sometimes, the g1 will ring, but when i press the green button to anwser, the phone continues to ring
im getting pissed off,
rc29, rc33 both fail to work
I am in Baltimore as well, and I have JF1.42 RC33, without any of the problems you have. Sorry, can't be of more assistance, but maybe your SIM card is old and needs to be replaced? I have heard of them causing issues sometimes.
yup same thing is happening to my phone. it is really starting to piss me off. i thought it was cuz i dropped my phone but i guess others have been getting the same thing. i hope theres a fix for this
I had this happen to me about two days ago. SMS failed to send to anyone. I restarted the phone and havent had a problem since. They are still developing this unit, so try to be patient.
i've had some calling issues recently, both making and receiving.
sometimes when receiving a call, i'll pick up and my phone will reboot, and take absolutely ages to boot up. and when making calls the other end will sometimes go completely dead and it's the same for the other person.
only happens very occasionally but it's happened with a few landline calls and different mobile networks. only been since RC33 too. not saying it's related but it is kinda annoying.
Wipe fixes all
unless the problem's firmware/hardware related, then it does **** all.
Wipe and wait
Could be too many apps eating memory on the G1 and/or buggy apps crashing buggy android. The best you can do is download mybackup from market, back up all data +sms+ageda etc, Wipe the phone. An dont install a single app from the market in 1-3 days and see if problems dissapear.
Personally, i never install any app who claims to "start at boot" Never. MyBackup is one of them and always delete it after backup. i may be wrong but i thing resident in memory apps and apps who starts at boot degrades performance over time, because many of them are buggy so i avoid using them. Well my phone runs fine with this.
buggy behavior
well i think this happen when phone memory is full, try to delete least used applications, clear applications cache like browser and youtube , then do a reset.
Ive had the issue more than a few times where the phone will start ringing but the screen will stay dark, i wait until it turns on to see who is calling after a few rings and then it wont respond to pressing the answer button unless i press it a few times, and even then it takes its sweet time answering. Ive dropped plenty of calls due to this, and yes it has only started happening after the radio firmware/RC33 update.
unrafa said:
Could be too many apps eating memory on the G1 and/or buggy apps crashing buggy android. The best you can do is download mybackup from market, back up all data +sms+ageda etc, Wipe the phone. An dont install a single app from the market in 1-3 days and see if problems dissapear.
Personally, i never install any app who claims to "start at boot" Never. MyBackup is one of them and always delete it after backup. i may be wrong but i thing resident in memory apps and apps who starts at boot degrades performance over time, because many of them are buggy so i avoid using them. Well my phone runs fine with this.
Click to expand...
Click to collapse
Oh... don't even start my on "MyBackup"... I kept trying to figure out why my phone was lagged so much when I was going back to home screen. Uninstalled apps that were running all the time one by one. MyBackup and Phonebook were 2 biggest memory hogs. Phone runs oh so smooth after I unistalled those 2. Backgrounds app still autostarts for some reason but I like that app too much to uninstall and it does not cause as many problems.
bleomycin said:
Ive had the issue more than a few times where the phone will start ringing but the screen will stay dark, i wait until it turns on to see who is calling after a few rings and then it wont respond to pressing the answer button unless i press it a few times, and even then it takes its sweet time answering. Ive dropped plenty of calls due to this, and yes it has only started happening after the radio firmware/RC33 update.
Click to expand...
Click to collapse
I still have this problem after another wipe..
why does android suck...
i wish tmo would come out with a winmo 3g phone, so much more stable and with more features =(.. i miss my shadow now
I started running into the issue of the phone not actually responding to the "answer call" button, but found it was only happening when I had auto-rotate set up with the DroidSans tools and the display had been rotated to landscape. It seemed like it would start trying to switch to portrait, then lock itself up long enough for the call to go to voicemail, then flip to portrait and be responsive again. I haven't had the problem since I disabled auto-rotate.
However, on the "too many apps" thing, I've suddenly started noticing that my phone will start a good 15-20 apps on startup, including things like AK Notepad. I didn't notice if this was something that started with RC33 or if I've done something else to make this happen...does this happen with anyone else?
I have had a similar issue with my g1 dropping calls and will sometimes see a force close while on a call as well. I did a wipe and did not enable auto rotation and so far it seems to be running more smoothly.
Been there done that...I am having the same issues and it is beginning to drive me nuts. I make heavy heavy use of my phone on a daily basis. Dropping calls where they just go to la la land...or the phone rings and I cannot answer for about 10 to 15 seconds, the phone just reboots for no reason... stupid things like that. I have RC33 rooted, radio upgraded with JF 1.41 and this has been happening daily about 3 times or so a day. I love my G1 and I have a hard time parting with it...I am trying to be patient while it develops but...I am about to go get the 8900 curve...
I forgot to mention...I had to do a wipe on my phone also due to a problem with the accelerameter and that did not help this issue either.
-Tonloc69
it seems to me that it is tmob related, since i`ve had that b4 on my lil nokia phone.

SK4G Software FLAWED!

What the hell is going on. I tried resetting and everything, even exchanged the device and the new one is doing the same thing! Also vibrating and force closing it is getting on my nerves! The followig seems to happen after a while I am TIRED of having to turn of my phone and turn it back on! ~ I go to play a .mp3 it says " FIle type not supported"...My .mp3 ringtone does not work the phone just vibrates the selected ringtone doesnt work. I got too take a picture or record video it says "Camera Failed"....I get a visual voicemail....the "play" button is grayed out and I have to turn off phone turn it BACK On just to check my voicemail. Also occassioally my sms wont work either. I turn my phone off and on every morning and throughout day I notice this and its getting REAL annoying !
Well first off, this isn't a software flaw, this is specific to you, as we have many users here including myself who are using these phones daily without the issues you are describing.
You had said that the issue was with an mp3, can you upload that somewhere for us to test on our phones?
As far as the camera and visual voicemail, I've never heard of that issue before, perhaps you ended up with a bad phone again?
I am getting the frequent force close with messaging. I also have had problems with the camera and idk about the mp3 stuff I haven't put any ringtones on the phone yet. This is getting really annoying I agree.
I don't have any issues with mine? Have you guys done anything like rooting or flashing anything?
Nope, completely stock. The most I have done is take a screen shot lol.
hmm maybe some have a defect? It's not all SK4g's though, as some of us have no issues at all. I would suggest getting it replaced by T-Mobile, as this is a factory defect. not sure why that happened to you guys. has anyone else had these issues and found any fixes?
That's kinda tough the hearest t-mobile is like 4 hours from here /:
One of my friends who went with me on the trip to get the SK also got one and he says he's never gotten a force close so you may be right. But could it have anything to do with the amount of texts I send/receive? Because I have to admit it is pretty excessive. The failing to send messages when I am receiving one simultaneously is expected, but not the force closes in my opinion.
It shouldn't force close on you. I know mine fails to send every once in a while too, as I text a lot (kinda the reason I got the phone). failing to send isn't as big of a deal, as it notifies you and you just have to click resend. Not entirely sure why it's force closing though? I wonder if a logcat might help? if you have adb installed, you can try adb logcat and see what shows up when you force close? if we can find the issue there, it might be fixable from our end. all depends on where the flaw lies/if it's just a bad apk somehow or if there's an actual hardware issue or something.
I'll do a log next time there is a fc, I'm having another issue or it may be related, but this one is with WidgetLocker I believe. Sometimes when I go to unlock the phone it'll freeze up and then I dont know how to explain it, but it almost seems like it resets but it really doesnt. The phone will blackout for a little then the homescreen will pop up and service will gone for a while until the cards are read just like if I rebooted.
That might be a function of WidgetLocker, I used it on my old G1 and it always hung and black screened at me.
sduvick said:
That might be a function of WidgetLocker, I used it on my old G1 and it always hung and black screened at me.
Click to expand...
Click to collapse
Yeah I know it does that from time to time, but on my previous phone it wouldn't do that reboot thing where it would lose connection then resend my latest text messages once it reconnected.
I'm not sure why it's doing that. My guess would be that the issues are caused because the SK4G doesn't use a normal lock screen. widgetlocker uses some modification of the system file for the lock screen, and perhaps it's not sure what to modify? just my 2 cents.
sduvick said:
I'm not sure why it's doing that. My guess would be that the issues are caused because the SK4G doesn't use a normal lock screen. widgetlocker uses some modification of the system file for the lock screen, and perhaps it's not sure what to modify? just my 2 cents.
Click to expand...
Click to collapse
That's what I was thinking too, I'm gonna uninstall it for a bit and see if anything changes.
is anyone else having an issue with notification volume? everytime i reboot my SK, my notification volume gets pushed all the way down to nothing, so i don't get a sound notification for texts, emails, etc, until i move the notif. volume back up in my settings. i did root with the one-click for the Epic 4G.
This is a new UI so alot of the apps i.e. widgets you may put on will cause issues. If you like certain apps contact the dev so your device is supported correctly. Still to new to get mad at it till sum of the bugs get worked out. I did notice a couple of times when I left screen on in pocket on accident that when I go to use it again it doesn't respond to any touch but can move courser around till rebooted then its ok. If some don't already know the sk4g is almost the same as the epic. The sk4g is still a badass phone for 100bucks.
Same as the OP
I know this is a little old, but I've experienced the same problem as the OP so it seems they are not alone with this problem.
I actually tried two different newly formatted SD cards (because I thought it may have been the SD card), and still would have the problem. Then I actually did swap phones about a month ago and it seemed the problem would now take several days to resurface instead of several hours. And I could deal with that.
Since the OTA update about 2 weeks ago, the phone has been back on it's original BS as the OP posted and it's driving me nuts. I actually missed some emergency calls last night because the mp3 ringtone didn't work so I'm finding a solution to this issue today or trashing this phone.
My belief is that there is something interfering with the phone's ability to read the SD card for media. Because other apps I have that save to the SD card or read from it work fine. So I'm going to master reset it and not download any of my apps and see what happens when I set an mp3 ringtone. If it makes it through the day with no hiccups, I'll slowly add back one app at a time until hopefully I can find the culprit.
bipoler if you'd like, we can exchange via PM what apps we both have downloaded and see if we have some in common that may be problems.
I'll post back with any progress.
I've been having the problem with ringtones not working, just getting silence when I get a call. for me it seems to happen when I set a ringtone from the app Zedge, I don't think it happens when I use ringtones from the Android System, which would make sense if the issue is related to reading the sdcard. gonna go back to a system ringtone and see what happens today.
Yeah my phone had all those problems, but I installed the Lightning rom and all those problems went away, except for the ones about messages failing...I text A LOT
Lightning ROM
Thanks for that info on the Lightning Rom. I will check that out. Phone has been working flawlessly all day with the mp3 ringtone and no extra apps besides the master reset. I might give it until the morning before I start putting them back on.
On stock id install so many apps that ran on the background that id get delay from opening closing swiping and turning onthe phone.. so I wiped it installed a custom rom and just kept the essentials.. havnt had a problem since... well.. occasionly ill have to odi but that's on purpose
Sent from my SK4G

Screen won't stay off from proximity sensor or using the power button

I have searched and all that came up are a bunch of issues with the screen not coming back on. This is not my issue, I wish mine would stay off. I have tried every method I know and my cheek keeps switching calls, hanging up, and dialing other numbers while I am trying to make a call. I've tried the power button method of hitting the power button and continuing the call, but even that hasn't fixed the issue. For the life of me, does anyone know of a "fix" for this? I'm about ready to break this thing in half. Thanks for any and all help.
One more thing, does anyone here use the google VVM? I had it working at one point on my D2, but ever since I switched to the TB I have had trouble getting it to work. I have tried the *71 or whatever method, but I still can't get it to forward. I can log in and see my old messages fine, but for some reason I can't get this one to forward the calls to GV for a message.
Ok, are you rooted, and of so, what ROM are you using.
I've seen some posts where people have problems with their proximity sensor, and they said blowing compressed air in the speaker (back of phone under kickstand) has helped.
Has far as Google voice goes, I've never had a problem setting it up. Again, what Rom are you running (though I don't think I've tried a Rom that didn't like Google voice.)
Sent from my HTC GingerBolt powered by Gingeritis 1.2.1
Bamf 1.8.6 remix. I'll try that. I just don't understand why it still comes back on after hitting the power button while on a call. I had it set up on my phone before changing roms, and I had it working on the D2. And I'm kinda being misleading by saying that it's not "working". I can connect to GV via the app, but I can't get the settings in the VM menu to "stick" as the GV. It keeps giving me the prompt that it is not supported by the "carrier". So I tried the long method of forwarding my missed calls to GV via *71 and two other * numbers seceded by my GV number. But for some reason the calls still won't forward if sent to VM. The only reason I have it is so that I can delete my messages without having to ever actually listen to them, I hate VM altogether, but verizon keeps giving me those popups when I have a message and they won't go away till they are either listened to, or deleted. And I'm not paying 3 or whatever dollars a month just so I can use something that is free though other methods. Thanks for your help.
My proximity sensor has never been the slightest bit reliable on any rom including stock
The proximity sensor on the Thunderbolt is located on the top front face of the device, inside the "V" of the Verizon logo. It can seen under bright light. It seems to be quite sensitive to dust, which causes the screen to turn on/off unexpectedly.
Carefully blow a bit of compressed air into the earpiece grill, and into the small gap between the glass and plastic housing shown in the circle, and it should clear it up.
I've had problems with my proximity lately as well.. Been hanging up on people (it's very embarassing) during important calls. It's making me almost switch phones. This happens on ANY rom these days so it tells me it's a hardware problem at this point. Also, usually after I get a phone call and hang up afterwards, the entire phone is unresponsive until I hit the power button on top and hit it again to wake up, then everything is functional again. So annoying.
Diversion said:
I've had problems with my proximity lately as well.. Been hanging up on people (it's very embarassing) during important calls. It's making me almost switch phones. This happens on ANY rom these days so it tells me it's a hardware problem at this point. Also, usually after I get a phone call and hang up afterwards, the entire phone is unresponsive until I hit the power button on top and hit it again to wake up, then everything is functional again. So annoying.
Click to expand...
Click to collapse
I've always felt like it was a hardware problem.

No Sound / Freezing Issues

This morning my alarm did not sound. Checked all settings everything was set to on.
Tried to call the phone no sound. Re-booted and everything is now working as it should.
Also 3 times in the last two days the screen has frozen and I have had to reboot the power using the power button.
Has anyone else had these issues?
I am using this as stock with the latest OTA update.
Same issue here.
Everything is working fine, but ~1-2 Times a day the Screen stays black and won't turn on again until a reboot via the power button. But the touch is working, because after the reboot some of the apps on my homescreen are moved (because I moved them while whiping on the black screen). Everything else is fine, CM11S Stock latest, *33R.
Just changed the Gov from "Interactive" to "On Demand", no other Modifications.
Greets, Alex
I'm having problems in this area as well, my notification will not work. I do not get any notification sounds at all even though everything is on. My call ringtone work fine, nut no notifications, not from email, or my third part oultook email app, and neither from my SMS's. It was all finw in the beginning but now it just stopped working. I got the phone with 33r and stock, have not done anything to the phone yet, and don't want to, but i cant figure this issue out.......any help would be greatly appreciated......
Same problem here.
kevace1 said:
I'm having problems in this area as well, my notification will not work. I do not get any notification sounds at all even though everything is on. My call ringtone work fine, nut no notifications, not from email, or my third part oultook email app, and neither from my SMS's. It was all finw in the beginning but now it just stopped working. I got the phone with 33r and stock, have not done anything to the phone yet, and don't want to, but i cant figure this issue out.......any help would be greatly appreciated......
Click to expand...
Click to collapse
I have also same problem... Do you get any solution for this ?
Just realize with your post that I have not posted an update......I like a certified dildo, had my phone in 'night' mode from the advanced power menu.... Put back to normal.....issue resolved......I would prefer more notification choices out the box, but that's easily fixed.....
Sent from my A0001 using XDA Free mobile app
Perhaps related to Quiet Hours getting stuck?
kevace1 said:
Just realize with your post that I have not posted an update......I like a certified dildo, had my phone in 'night' mode from the advanced power menu.... Put back to normal.....issue resolved......I would prefer more notification choices out the box, but that's easily fixed.....
Click to expand...
Click to collapse
Interesting. I've been having the same problem, and this prompted me to take a look at my Quiet Hours setting. On the Quick Settings panel I noticed that the Quiet Hours icon was lit. That was odd, because I was well outside of the quiet hours I had set. When I tapped the icon, it would not change. I had to long press, toggle a setting, and exit back out before the icon started working normally again. Now everything seems to be fine. Hope this helps someone; the problem was driving me nuts!
I too have had this issue! No lights, sound and action
But I solved my problem :=) on my own because I'm Mister Wonderful :>
I reinstalled the quiet hours tile.
Then I went into quiet hours setting and changed hours from 00:00 & 00:00 to 01:00 & 07:00. The latter being outside the current time of day I was working in.
Then I went back to the quiet hours tile and turned it off. Holy Smokes this time it actually worked.
Because the power charger was connected the notification lamp began to burn green again. SMS notification sounds were heard. Even "You got mail" wasn't afairid to stand up to be heard.
Another wonderul day in paradise!

[Q] Nexus 5 stopped being able to vibrate

So I recently bought a Nexus 5. A short time after, I noticed that when I would type on the keyboard, it would sometimes stop vibrating. When this would happen, nothing would make it vibrate. The back and home buttons wouldn't vibrate (yes, they should according to the settings), and my phone wouldn't vibrate when receiving texts or other notifications (again, they should be). It seems the fix was to just turn the screen off and back on. Now however, it seems vibration constantly doesn't work. Nothing that should be vibrating according to the phones settings would vibrate. Occasionally, vibration would randomly start working again, but once I turned the screen off and back on, vibration would stop working again. This was on Android 4.4.4. When the factory images for 5.0 were released yesterday, I installed it on my phone using the android sdk, instead of waiting for the OTA. I figured since this caused a factory reset, that it would fix the vibration issue. Nope, still there. Is there anyway that I can fix this, or is this just a hardware issue and I'm stuck dealing with whether it wants to work or not? Oh, when it does vibrate, it doesn't vibrate weakly. It vibrates as it should.
thexlizardxking said:
So I recently bought a Nexus 5. A short time after, I noticed that when I would type on the keyboard, it would sometimes stop vibrating. When this would happen, nothing would make it vibrate. The back and home buttons wouldn't vibrate (yes, they should according to the settings), and my phone wouldn't vibrate when receiving texts or other notifications (again, they should be). It seems the fix was to just turn the screen off and back on. Now however, it seems vibration constantly doesn't work. Nothing that should be vibrating according to the phones settings would vibrate. Occasionally, vibration would randomly start working again, but once I turned the screen off and back on, vibration would stop working again. This was on Android 4.4.4. When the factory images for 5.0 were released yesterday, I installed it on my phone using the android sdk, instead of waiting for the OTA. I figured since this caused a factory reset, that it would fix the vibration issue. Nope, still there. Is there anyway that I can fix this, or is this just a hardware issue and I'm stuck dealing with whether it wants to work or not? Oh, when it does vibrate, it doesn't vibrate weakly. It vibrates as it should.
Click to expand...
Click to collapse
Hardware. The vibration module is located on the backcover and is attached by a small sticky pad which can become dislodged or loose for various reasons. Some who have the issue have reported success giving the phone a smack, others choose to open it up (careful, lots to damage) while others take the RMA route wanting to keep their warranty intact.
bblzd said:
Hardware. The vibration module is located on the backcover and is attached by a small sticky pad which can become dislodged or loose for various reasons. Some who have the issue have reported success giving the phone a smack, others choose to open it up (careful, lots to damage) while others take the RMA route wanting to keep their warranty intact.
Click to expand...
Click to collapse
Well, I'm going to avoid opening the phone up. Tried smacking it, but that has yet to work. Would Google replace the phone because of this, or am I just stuck with how it is?
thexlizardxking said:
Well, I'm going to avoid opening the phone up. Tried smacking it, but that has yet to work. Would Google replace the phone because of this, or am I just stuck with how it is?
Click to expand...
Click to collapse
Of course. If the vibration module isn't working as intended then they will accept your RMA request and send you a refurbished replacement device.
bblzd said:
Of course. If the vibration module isn't working as intended then they will accept your RMA request and send you a refurbished replacement device.
Click to expand...
Click to collapse
That's good. I hit it a couple more times, and it's working right now. I'll see how it progresses.
Thanks

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