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Hello One-S users!
I recently got myself an unbranded One-S here in the Netherlands. I came from the LG 2x that I've had since the day it was available. Been experimenting a lot with different ROM's and BB, with different results across the board. Overall though the 2x has been a very nice phone to have and use, albeit not with the stock ROM's. Reception has been very good, probably the best of all the phones I've owned.
And now there's the new One-s... I've been using it for a few days so I won't go into details on battery life, user experience and all that stuff that needs a few days before making any useful conclusion. Except for reception!
I live in a particular area where there's very bad signal and only two towers in the whole area. The One-S seems to really struggle to get AND keep connection to the network. Actually, when used indoors (at home) it is impossible to get any signal at all, whereas the 2x and my girlfriends iPhone4 have no problems at all. Not great reception, with breakups during calls, but at least the work. The One-S doesn't. I've been seeing this behavior outdoors at other locations as well, around where I work I have had no reception issue's with the 2x, the One-S shows really spotty reception.
I'm on the latest OTA which is 1.78.401.2
What's your take on this, do you have any reception issue's?
involver said:
Hello One-S users!
I recently got myself an unbranded One-S here in the Netherlands. I came from the LG 2x that I've had since the day it was available. Been experimenting a lot with different ROM's and BB, with different results across the board. Overall though the 2x has been a very nice phone to have and use, albeit not with the stock ROM's. Reception has been very good, probably the best of all the phones I've owned.
And now there's the new One-s... I've been using it for a few days so I won't go into details on battery life, user experience and all that stuff that needs a few days before making any useful conclusion. Except for reception!
I live in a particular area where there's very bad signal and only two towers in the whole area. The One-S seems to really struggle to get AND keep connection to the network. Actually, when used indoors (at home) it is impossible to get any signal at all, whereas the 2x and my girlfriends iPhone4 have no problems at all. Not great reception, with breakups during calls, but at least the work. The One-S doesn't. I've been seeing this behavior outdoors at other locations as well, around where I work I have had no reception issue's with the 2x, the One-S shows really spotty reception.
I'm on the latest OTA which is 1.78.401.2
What's your take on this, do you have any reception issue's?
Click to expand...
Click to collapse
I had a T-mobile branded One S (Gradient Blue) and the reception was horrible, so glad I got myself another GS2 (t989)
I'm experiencing same issues of reception on an unbranded EU phone with 1.78. 1.53 was worst!
I tend to have signal but no data, I tend to have signal in the notification bar but no actual signal.
I have many issues which weren't here in my old desire!
MicroSIM was replaced twice with no real help - It's the phone to blame...
Poor reception
I also have same problem. I am in pakistan using Telenor and phone is Tmobile UK unlocked.
It may work to disallow some energy-saving settings(of the ril) in the build.prop, however it brings risk to do so:
You have to know how to tweak the file, and get ready to re-flash the ROM/RUU in case of half-brick caused by bad tweaks.
involver said:
Hello One-S users!
I recently got myself an unbranded One-S here in the Netherlands. I came from the LG 2x that I've had since the day it was available. Been experimenting a lot with different ROM's and BB, with different results across the board. Overall though the 2x has been a very nice phone to have and use, albeit not with the stock ROM's. Reception has been very good, probably the best of all the phones I've owned.
And now there's the new One-s... I've been using it for a few days so I won't go into details on battery life, user experience and all that stuff that needs a few days before making any useful conclusion. Except for reception!
I live in a particular area where there's very bad signal and only two towers in the whole area. The One-S seems to really struggle to get AND keep connection to the network. Actually, when used indoors (at home) it is impossible to get any signal at all, whereas the 2x and my girlfriends iPhone4 have no problems at all. Not great reception, with breakups during calls, but at least the work. The One-S doesn't. I've been seeing this behavior outdoors at other locations as well, around where I work I have had no reception issue's with the 2x, the One-S shows really spotty reception.
I'm on the latest OTA which is 1.78.401.2
What's your take on this, do you have any reception issue's?
Click to expand...
Click to collapse
That sucks! It is a great phone. Reception has been flawless for me. I have a TMOUSA-branded One S.
the worst reception ever...
well I lied a bit - as most of the time I'm getting no reception at all;/
sometimes around 60-70% of the time with no signal (when I click the cell stats in battery meter) and often when picked out of the pocket the phone is showing NO SIGNAL warning for one second...
Unlocked HTC One S, UK version, ceramic black, bought beginning of April
I had this problem from the start, but was hard to prove to get a new phone replacement, as when it does have good reception when signal coverage is great - with 10MBit/s download 3G speed which was amazing compared to my Desire Z (max 4MBit on 3G). The problem is, signal reception fluctuates a lot to a point of loosing it...
Wifi is affected as well, for example after a fresh reboot the Wi-Fi is at full speed, but give it an hour of mobile usage and it is at half of its performance. Wi-Fi isn't that critical (although I do not have signal in my garden where my Desire Z or iPad doesnt have any problem with my home wifi!) but the weak radio is!
I wasn't scared so much as I thought an update will come, and it did, so I have updated radio to 0.16 (1.78 RUU) from 0.15 (1.53 RUU) in a hope things will improve, and they did for 1 day - then I realized it was a placebo effect what I'm seeing.
In network stats I am mostly on -97 to -107 db in signal strength with 0-5 ASU, and when I have -93db I can celebrate! (which is considered pretty weak on my other android phones)
Researching this problem led me to believe it might be a software bug as well, as it varies - when you're doing a phone call, signal strength is simply stronger, you're out of a sudden see more ASUs and are say on -92db. As long as you hang the call, you're at -101 db again, soon after you can loose the signal when you're in placed with weaker coverage (park, too many in London).
Then I have places where I am absolutely unable to make a call, and the other day I do have 2 bars there and I am able to call without a problem.
Then the other day I can try 10 times and no chance - no signal, immediately rejected from a call app, can't even call voicemail.
The top icon notification is 'mad' most of the time - showing full strength from time to time only to fall to 1 bar (or no bar) on 80% of the time.
I would welcome some idea how to prove this thing to a seller to get a replacement, but as I said, if One S sees 20+ more ASUs (city coverage is great), you don't notice this thing and it can work flawlessly.
My conclusion is that HTC One S has only problem when the signal coverage becomes weak and it can't properly get hold of it like other phones do (Samsung Galaxy S Plus, for example, is ten times zillion million better than this - having much stronger signal when covered with pillows closed in a stainless steel box ;-)
Should we start writing the serial numbers here so we can see which batch of HTC One S phones is bad?
P.S. The USA T-Mobile update 1.83 is promising some fix to signal fluctuation - I don't know it this would help european version, even if it would not fluctuate, it would still be weak.
P.P.S. Switching ON the 'best wifi performance' haven't made a single difference for me, neither for radio strength nor in wifi. The only difference was big hit on battery life.
I know exactly what you mean - had it the same!!!
Apparently there is a solution which is not hardware related:
There are network providers that doesn't support the signal fast dormancy as this phone tries to use. As a result, the phone disconnects from the service provider and tries to reconnect which takes several minutes.
In order to solve that until HTC will do it (if at all), you need to root your phone, get into build.prop file and then change the line ro.ril.fast.dormancy.rule=... to be ro.ril.fast.dormancy.rule=#.
This is thanks to jh787!
It seems to help me.
I'm in the Netherlands too, with an unbranded device and facing same troubles. Got my device lately with 1.78.401.2 preinstalled.
The reception is compared to my HTC Incredible S really bad.
I becomes irritated too by the FM Tuner recepetion. If you're moving on bccycle, car, train or bus the volume is getting up and down, up and down. And lot of areas I can't listen at all to the radio stations I could with the Incredible S
don't want to root just yet...
orenfl said:
I know exactly what you mean - had it the same!!!
Apparently there is a solution which is not hardware related:
There are network providers that doesn't support the signal fast dormancy as this phone tries to use. As a result, the phone disconnects from the service provider and tries to reconnect which takes several minutes.
In order to solve that until HTC will do it (if at all), you need to root your phone, get into build.prop file and then change the line ro.ril.fast.dormancy.rule=... to be ro.ril.fast.dormancy.rule=#.
This is thanks to jh787!
It seems to help me.
Click to expand...
Click to collapse
Thank you, you probably mean the thread mentioned by jh787 at the bottom here:
http://forum.xda-developers.com/showthread.php?p=26923454
- it might fix the issue, the problem is I've tried 2 different mobile providers with same results and today I bought O2 PAYG microSIM to try the best (signal wise) London mobile provider to see if the fast dormancy is the problem. I don't want to root the phone yet as if it won't help the warranty is void. I'll report later.
- there's another tip in that thread
jh787 said:
also changing the following line to look as shown solved my no network issues when i was in areas of weak reception
ro.ril.disable.power.collapse = 1
Click to expand...
Click to collapse
I don't have root yet, but just checked /system/build.prop file using Solid Explorer and I have this value already properly set as others have mentioned (1.78) but the phone still has weaker signal when idle and stronger when having a phone call.
Code:
# For HSDPA low throughput
ro.ril.disable.power.collapse = 1
As I understand this should be '#' instead of 1
Code:
ro.ril.fast.dormancy.rule=1
comparing to jh787 build.prop I am no wiser, as he's still at older 1.53 OTA and seems like T-Mobile branded phone.
I'm already on 1.78, checked his 2 comments and also found that the power collapse is 1 already. The fast dormancy I did change to # and believe me, after 6 weeks of screaming on the phone to be a phone, other than a great looking mobile computer, I'm using it flawlessly as a phone too!
Root is reversible via RUU and for me needed until HTC will provide an update which will either disable the fast dormancy or enable a switch to control it...
Ive had 2 One S's since launch and both of them have had appalling signal issues, Im on Vodafone UK and believe its their network at fault.
But i see here a range of providers and still crappy signal. I was thinking of cancelling my Vodafone contract and taking out a new one with another provider, As i really like HTC..... But after reading this thread im having doubts !
Im beginning to think the safe option would be to leave HTC and Go back to Samsung, And try to get the S3 !
azzledazzle said:
Ive had 2 One S's since launch and both of them have had appalling signal issues, Im on Vodafone UK and believe its their network at fault.
But i see here a range of providers and still crappy signal. I was thinking of cancelling my Vodafone contract and taking out a new one with another provider, As i really like HTC..... But after reading this thread im having doubts !
Im beginning to think the safe option would be to leave HTC and Go back to Samsung, And try to get the S3 !
Click to expand...
Click to collapse
Are you rooted already?
If so, try the build.prop change I mentioned before...
Im rooted, Ive ran every custom ROM, Ive flashed every radio, Ive done everything possible, Nothing works.
Ill give the build.prop edit a try later. not expecting much tho.
azzledazzle said:
Im rooted, Ive ran every custom ROM, Ive flashed every radio, Ive done everything possible, Nothing works.
Ill give the build.prop edit a try later. not expecting much tho.
Click to expand...
Click to collapse
Give it a try - it worth it!
For me it solved 6 weeks of frustration w/o one shrink visit
change the line ro.ril.fast.dormancy.rule=... to be ro.ril.fast.dormancy.rule=#.
Click to expand...
Click to collapse
So at the end i have .rule=1 do i change that 1 to a # or put the # after the 1 ?
azzledazzle said:
So at the end i have .rule=1 do i change that 1 to a # or put the # after the 1 ?
Click to expand...
Click to collapse
Replace the 1 by #
azzledazzle said:
So at the end i have .rule=1 do i change that 1 to a # or put the # after the 1 ?
Click to expand...
Click to collapse
Any news?
Sent from my HTC One S using XDA
Hasnt made any difference
azzledazzle said:
Hasnt made any difference
Click to expand...
Click to collapse
Really? disappointing!!!
Then you probably got something else then - is the same carrier different phone have better than you on same locations?
Hi everyone. Please forgive me for oversimplifying things and bear with me a moment. It's been 8 years since I made my own Android ROMs, but I've been thinking on this a lot lately.
I bought my Essential PH-1 about a month ago. Signal problems on Verizon (through MVNO Straight Talk) have plagued me ever since. At the root of the problem, it seems like whenever signal strength for LTE dips below a certain point, it shunts everything over to CDMA. I try to force my phone into LTE only mode, but it still seems to hit a certain threshold where suddenly I have NO service at all, rather than just weak service. Sometimes I end up with NO data even when the phone is in LTE/CDMA mode because, for whatever reason, it doesn't want to switch. And, yes, I've read all the threads, tweaked all the settings, tried just about everything, but I either live with my phone in CDMA ONLY or LTE ONLY mode, depending on where I'm at (and when I'm in LTE only mode, I can't get VoLTE phone calls because Straight Talk doesn't seem to know how to update my account on their end to support "Enhanced 4G LTE Mode" as this phone calls it).
Now, here's my theory. Since it's so close to stock Android, would it be possible to take something, say like AOSP or even LineageOS, create a fork for the Essential Phone, and go in and tweak that setting? In my mind, it's got to be something akin to an "if/then" statement. Again, I'm over simplifying, I know, but there's got to somewhere in there that you can specify signal strength thresholds and then build your own ROM with a higher tolerance for crappy signals. It's at least worth a shot, isn't it?
Discussions? Input from ROM builders?
Just received my Xperia 5 II. I'm enjoying it so far but unfortunately one of the most basic requirements is letting it down, 4G signal strength. I'm on Vodafone and using the SIM in my Mate20 Pro I can gain full bars. However using the same SIM in this phone I barely get one bar with the status showing around 105 - 115 dBm. Out of curiousity I switched to GSM using the test menu and it dropped to 85 dBm. Anyone experiencing similar?
Thanks.
Bugsy46 said:
Just received my Xperia 5 II. I'm enjoying it so far but unfortunately one of the most basic requirements is letting it down, 4G signal strength. I'm on Vodafone and using the SIM in my Mate20 Pro I can gain full bars. However using the same SIM in this phone I barely get one bar with the status showing around 105 - 115 dBm. Out of curiousity I switched to GSM using the test menu and it dropped to 85 dBm. Anyone experiencing similar?
Thanks.
Click to expand...
Click to collapse
Hi!! I have the terminal for about 1 week. I have the same problem. I have Vodafone Spain. I think it is a software problem because I have compared with a Realme x2Pro and the indicator is very good, the values are similar in Xperia. So I think it is an OS problem. Without any coverage bars, the phone makes calls without problems. They are not cut or similar.
That's good to hear thanks! Hopefully Sony can be made aware of this and provide a software update! As I type this it's sat between 0 and 1 bar
Do you have Vodafone ROM? Flashing an original Sony ROM may fix the problem. Can be?
It's pretty much out of the box and updated to the latest software. Interestingly my H+ speed is twice as fast as my 4G speed!
I've just logged in to create a thread about this problem, and I see that I'm not the only one experiencing it. It's really frustrating, my previous device (essential) in the same spot with the same sim card, can achieve 3(!) times faster download speed
Sent from my XQ-AS52 using Tapatalk
Same problem here with wifi and 3g (h).
Waiting fix for this issue..
I want to think that it is a software problem. Seeing that there are many people with the same problem, I do not think that all the devices are bad.
Unless the issue is due to hardware by design. They might've opted for a cheaper antenna system that doesn't get enough signal. In that case we're screwed.
I read quite a few posts regarding the X1ii having the same issue, that doesn't give me much hope! Thankfully I'm in the 14 day return period so I will keep an eye on this thread and also the signal when I'm in the car etc.
I am experiencing the exact same issues on 4G LTE here in canada. And I don't understand what's going on because apart from my home going outside and using data exclusively I'm getting full speeds 4G plus no problem. However certain times of the day primarily during the evening I do have hiccups where I have dropped connection and it takes a while for the phone to just do its thing and then get to have the internet back. With regard to the low signal yeah I'm getting full service my phone calls are working properly text messages are sending but I'm only getting one to two or even zero bars on 4G LTE.
This is all on my brand new Sony Xperia 5 mark ii. I'm hoping the update to Android 11 or a couple of security patches down the line or lifespan of this device will fix this issue. But I'm going to try not to concern myself with it as of yet because again the one place I thought I wouldn't be able to get anything which is my use of the phone outside in public I was able to get full if not better service than anything I did at home. And at home it's not that bad either it's just one point in time the signal will cut off and drop.
thepersona said:
I am experiencing the exact same issues on 4G LTE here in canada. And I don't understand what's going on because apart from my home going outside and using data exclusively I'm getting full speeds 4G plus no problem. However certain times of the day primarily during the evening I do have hiccups where I have dropped connection and it takes a while for the phone to just do its thing and then get to have the internet back. With regard to the low signal yeah I'm getting full service my phone calls are working properly text messages are sending but I'm only getting one to two or even zero bars on 4G LTE.
This is all on my brand new Sony Xperia 5 mark ii. I'm hoping the update to Android 11 or a couple of security patches down the line or lifespan of this device will fix this issue. But I'm going to try not to concern myself with it as of yet because again the one place I thought I wouldn't be able to get anything which is my use of the phone outside in public I was able to get full if not better service than anything I did at home. And at home it's not that bad either it's just one point in time the signal will cut off and drop.
Click to expand...
Click to collapse
You have said it. He receives calls correctly and works perfectly. So I think it is a software bug. It does not mark the coverage well. The values are similar on other devices. At least in my case.
The speeds I tested personally have huge differences, so at least for me, there is a significant difference
Sent from my XQ-AS52 using Tapatalk
Befree197 said:
You have said it. He receives calls correctly and works perfectly. So I think it is a software bug. It does not mark the coverage well. The values are similar on other devices. At least in my case.
Click to expand...
Click to collapse
I am really hoping that it's a software bug and nothing more. Hopefully it will get addressed. it was interesting going into my local Telus having neither of the representatives in store know what VOLTE was. I was baffled I figured people that work there would have an idea of the services involved or bundled with what they're offering LOL but I think I'm better off dealing with tech support hahaha
I was browsing the XP 5 M2 forums here with the intend to import this phone to India as it seemed an excellent buy. Now after seeing the poor signal issue, I have my concerns. However, you can try doing the following and report back
1. Check "mobile network standby" usage under the battery settings. If the signal actually is too low, this value should be in high percentages -maybe above 10% of the overall battery consumption.
2. Download and install GSAM/BBS battery monitor app and check the standby drain per hour on 4G/LTE, keeping the phone idle overnight or not use it for an hour during day time. Ideally it should be less than 1-1.5%/hr during the day on idle and overnight should be less than 1.0%/hr on LTE. If this is the case, its only the signal bars and a software issue. Avoid measuring on WIFI as the drain is usually much less on wifi anyways.
3. Download and install 'Network Cell Info" (https://play.google.com/store/apps/details?id=com.wilysis.cellinfolite) and check the actual strength with different phones at the same spot and same time. Cellphones do switch towers frequently even at the same spot. This app will give detailed info on the signal strength and towers (if your telco provides). It will also show where the towers are located approximately and you can compare phones on how they stack up in a similar setting.
4. Force 4g/LTE mode only under network preferences (if available). Check the dBm and ASU levels in this mode and see if it's any different from 5G/4G mode.
If the standby drain is low and the phone lasts a day or more on normal usage, then no need of worry, its the signal bars that are showing wrong. I'd like to hear back from you all as my purchase decision will be based on your feedback on standby drain.
Ah, finally the same issues as I am experiencing. I also have only one or sometimes zero bars. The people I call also tell me connection is bad. Sounds drop, we can't talk simultaneously and so on. Sometimes I can't even internet with wifi. I also hear people on the phone that sounds drop.
I don't feel comfortable about all the suggestions to enable or disable stuff in the default settings, set preferred network to only 4g or disables 5g;
1- I tried this but doesn't make a difference
2- This should work out of the box. I have several phones (samsung, Iphone, Oneplus) and none of these have these problems.
Sometimes I do have full bars, and the internet is very good. I noticed this yesterday. And once on the other side told me the quality was allright, but almost all the time the strength is zero to one bar and quality is really bad.
I also tried a new simcard, no difference. Vodafone also sent it to repaird and I got a complete boardswap, but no difference.
linom said:
I was browsing the XP 5 M2 forums here with the intend to import this phone to India as it seemed an excellent buy. Now after seeing the poor signal issue, I have my concerns. However, you can try doing the following and report back
1. Check "mobile network standby" usage under the battery settings. If the signal actually is too low, this value should be in high percentages -maybe above 10% of the overall battery consumption.
2. Download and install GSAM/BBS battery monitor app and check the standby drain per hour on 4G/LTE, keeping the phone idle overnight or not use it for an hour during day time. Ideally it should be less than 1-1.5%/hr during the day on idle and overnight should be less than 1.0%/hr on LTE. If this is the case, its only the signal bars and a software issue. Avoid measuring on WIFI as the drain is usually much less on wifi anyways.
3. Download and install 'Network Cell Info" (https://play.google.com/store/apps/details?id=com.wilysis.cellinfolite) and check the actual strength with different phones at the same spot and same time. Cellphones do switch towers frequently even at the same spot. This app will give detailed info on the signal strength and towers (if your telco provides). It will also show where the towers are located approximately and you can compare phones on how they stack up in a similar setting.
4. Force 4g/LTE mode only under network preferences (if available). Check the dBm and ASU levels in this mode and see if it's any different from 5G/4G mode.
If the standby drain is low and the phone lasts a day or more on normal usage, then no need of worry, its the signal bars that are showing wrong. I'd like to hear back from you all as my purchase decision will be based on your feedback on standby drain.
Click to expand...
Click to collapse
Here are some stats
https://i.ibb.co/2SwYRRg/mobile-network-standby.png
https://i.ibb.co/5jmytx3/standby-drain.png
https://i.ibb.co/WpztLJN/signal-strength.png
https://i.ibb.co/hdDg6nL/network-cell-info-xperia.png
https://i.ibb.co/RSQwn3Z/network-cell-info-pocophone.jpg
It's really disappointing for a phone that costs around 900 euros to suck at the most important task that it has to do. Yesterday I was sitting with a friend of mine that has an OnePlus 6T. He had full bars and I was between 1 and 2 bars. I haven't seen full bars ANYWHERE. I don't know what is wrong, I hope it's a software bug or something, but I'm not optimistic about that
Sent from my XQ-AS52 using Tapatalk
to compare signal quality you have to download netmonster, bars are not good to make a comparison, however compared to my old mate 20 pro the signal quality is good despite sometimes i have 1 bar if you open netmonster you can see good value, no complain at all , btw i live in Rome.
But I experience also bad quality. WiFi and cellular. My Samsung, iPhone and OnePlus didn't have problems with my WiFi also it's was weak upstairs, but my Sony has sometimes no WiFi at all.
And when calling, not over WiFi, sounds is bad, is dropping a lot.
Looks like Sony can't handle a weak signal as good as other phones?
Hello, i finally bought a ROG Phone ZS673KS WW from a big electronic store franchise in my country, and the phone is working like a charm, but since the first moments i booted it up, i noticed that the 4G connection works really slow.
I did some tests in places I know for sure that got good band coverage (like at home and at my workplace) using the ROG Phone, my latest phone (a OnePlus 6) and another old smartphone i had laying around at home, and i saw that all the smartphones connect to the same band, and get the same coverage, but the ROG Phone get the download speed decimated for whatever reason (literally, it gets barely 10mbps while the other 2 phones get 100-120mbps).
Online i couldn't find any solution about that beside the suggestion to try and swap the SIM slot, but that didn't help, same results.
What can I do to solve that deal breaking problem?
Thanks in advance for the help, have a nice weekend everyone!!
SottoSopra666 said:
Hello, i finally bought a ROG Phone ZS673KS WW from a big electronic store franchise in my country, and the phone is working like a charm, but since the first moments i booted it up, i noticed that the 4G connection works really slow.
I did some tests in places I know for sure that got good band coverage (like at home and at my workplace) using the ROG Phone, my latest phone (a OnePlus 6) and another old smartphone i had laying around at home, and i saw that all the smartphones connect to the same band, and get the same coverage, but the ROG Phone get the download speed decimated for whatever reason (literally, it gets barely 10mbps while the other 2 phones get 100-120mbps).
Online i couldn't find any solution about that beside the suggestion to try and swap the SIM slot, but that didn't help, same results.
What can I do to solve that deal breaking problem?
Thanks in advance for the help, have a nice weekend everyone!!
Click to expand...
Click to collapse
Have you installed the Sim card, then turn off the phone for 1 minute then turn it back on?
Trash.umu said:
Have you installed the Sim card, then turn off the phone for 1 minute then turn it back on?
Click to expand...
Click to collapse
Yeah, tried also that with no results
SottoSopra666 said:
Yeah, tried also that with no results
Click to expand...
Click to collapse
what happens if you turn off 5G? Unless 5g is already disabled.
I'll look at more info on the hardware specs for the different phones you have. I am not sure if they cheaped out on the antenna or not for the ROG 5 phone or not.
I know if you cover the antenna it messes up the signal.
It could also be the mode you phone is on. If your phone is set to save battery, it might not be using as much power through the antenna. Try messing with the setting and checking to see if any setting or hand placements actually affect the signal strength and data capability of your phone.
I did some test and I think it has to do with how the phone determines which data connection to use, so it is most likely a software issue rather than a hardware one. It does not use the actual fastest connection but rather it uses the highest level of connection.
Ex. If 5g is available even though it is slower, it will choose to run on 5g. If 4g is the highest connection you have, it will attempt to run on 4g. I ran my phone on 3/ 2G and had faster connections than with 4g or 5g.
It could also be based on signal strength rather than signal level. That being said, if the 4g or 5g connection is over crowded by users, using 3g/2g will be faster and more reliable than using 4g or 5g, but due to the signal strength being so high makes the phone chose the slower 4g/5g connection.
Since the volume of phones they create aren't as large as many other companies, I have a feeling they did not put much effort into this area of the phones software as other, more commonly used brands have.
Trash.umu said:
I did some test and I think it has to do with how the phone determines which data connection to use, so it is most likely a software issue rather than a hardware one. It does not use the actual fastest connection but rather it uses the highest level of connection.
Ex. If 5g is available even though it is slower, it will choose to run on 5g. If 4g is the highest connection you have, it will attempt to run on 4g. I ran my phone on 3/ 2G and had faster connections than with 4g or 5g.
It could also be based on signal strength rather than signal level. That being said, if the 4g or 5g connection is over crowded by users, using 3g/2g will be faster and more reliable than using 4g or 5g, but due to the signal strength being so high makes the phone chose the slower 4g/5g connection.
Since the volume of phones they create aren't as large as many other companies, I have a feeling they did not put much effort into this area of the phones software as other, more commonly used brands have.
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Click to collapse
Yeah, tried disabling 5G (since where I live 5G doesn't exist yet) and that didn't change anything. Mmmmh if it's a software problem, sounds like something that could be potentially solved, but how this, if i tested it, and different phones connect to the same 4G band, and give a different result?
SottoSopra666 said:
Yeah, tried disabling 5G (since where I live 5G doesn't exist yet) and that didn't change anything. Mmmmh if it's a software problem, sounds like something that could be potentially solved, but how this, if i tested it, and different phones connect to the same 4G band, and give a different result?
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I assume that using a different phone using the same band and service indicates that either the antenna or the software is the issue.
It could be either the antenna or the software and I don't know a solution for either. It is possible if they did tune the software, they could potentially increase power to the antenna and increase it's output power at the cost of battery. I tried testing having my body close and far from the phone and it look like there wasn't much of a difference in signal strength.
I live in Boston metro area with abundant LTE/5G coverage, but drive through two nearly dead zones, each of them lasts just a few seconds. My previous phone would not stop YouTube playback going through those areas. My Pixel 7 Pro loses connection for ~5 minutes completely and then reconnects via EDGE even though strong 5G is available. I have to toggle the airplane mode for it to connect to the correct network.
I'm on Mint/T-Mobile and this has been happening every day. Is it a software bug or is my Pixel defective? Thanks for any ideas, I still have a week to decide if I should return it
I used to have this same exact issue with my pixel 6 pro and wouldn't be fixed no matter what I did. I traded it in for my p7p and haven't had that issue since. You should replace it while you can and hopefully it won't happen again
I have the same problem. Whenever there's a slight interruption of service the Pixel can't reconnect for minutes. I have to enable and disable airplane mode a couple times.
Bonus, if I just leave it it disconnects from the network randomly. I miss A LOT of calls. And people tell me that the calls take a long time to connect either way.
I'll be returning it if it doesn't get an update in a week or so.
domi_niku said:
I live in Boston metro area with abundant LTE/5G coverage, but drive through two nearly dead zones, each of them lasts just a few seconds. My previous phone would not stop YouTube playback going through those areas. My Pixel 7 Pro loses connection for ~5 minutes completely and then reconnects via EDGE even though strong 5G is available. I have to toggle the airplane mode for it to connect to the correct network.
I'm on Mint/T-Mobile and this has been happening every day. Is it a software bug or is my Pixel defective? Thanks for any ideas, I still have a week to decide if I should return it
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I don't know if this will help, but...
I believe EDGE uses 2G. Maybe turn off "Allow 2G" in Settings>Network & internet>Sims>Allow 2G. Hopefully this will stop it from connecting to EDGE and instead connect back to your strong 5G or LTE.
Thanks, I'll give it a shot.
It still takes a long time before it connects to the 2G network and all I see is an exclamation mark next to zero bars.
If you have taken the .031 update, which fixed that issue for me, then it's possible you may have a defective unit. I have had zero issues with signal handoff and I'm even taxing the modem even more by running dual SIM in DSDS mode. I have been incredibly happy with this device's reception. I would even say it's been better than my OnePlus 9 with the X60 modem as 5G standby drained my battery super fast, about 1.6%/hr in a high signal area, compared to half that on my 7 Pro with dual SIM active.
The system is up to date. Not sure what else I can do. I'm not interested in installing unstable nightly updates.
EtherealRemnant said:
If you have taken the .031 update, which fixed that issue for me, then it's possible you may have a defective unit. I have had zero issues with signal handoff and I'm even taxing the modem even more by running dual SIM in DSDS mode. I have been incredibly happy with this device's reception. I would even say it's been better than my OnePlus 9 with the X60 modem as 5G standby drained my battery super fast, about 1.6%/hr in a high signal area, compared to half that on my 7 Pro with dual SIM active.
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What's this update you're talking about?
z3nith66 said:
What's this update you're talking about?
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I got my phone on release day and there was an update waiting to go to TD1A.220804.031. Until I took that update I was seeing that ! every 10 minutes or so. It was pretty bad. Haven't seen it since unless I'm switching my SIMs around.
EtherealRemnant said:
I got my phone on release day and there was an update waiting to go to TD1A.220804.031. Until I took that update I was seeing that ! every 10 minutes or so. It was pretty bad. Haven't seen it since unless I'm switching my SIMs around.
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Oh I'm on the beta as Android Auto wouldn't work on that one. It got better after I reset Carrier Services but it still has issues.
I'm losing calls, they just don't connect, even on 4G LTE with full bars. A friend has the same thing. These things are not ok.
z3nith66 said:
Oh I'm on the beta as Android Auto wouldn't work on that one. It got better after I reset Carrier Services but it still has issues.
I'm losing calls, they just don't connect, even on 4G LTE with full bars. A friend has the same thing. These things are not ok.
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I'm on the beta as well and still having no connectivity problems so I guess I should consider myself lucky. The worst I have is some outsized drain when I have a weak signal but it's still not terrible (about 2.2%/hr in my partner's basement).
EtherealRemnant said:
I got my phone on release day and there was an update waiting to go to TD1A.220804.031. Until I took that update I was seeing that ! every 10 minutes or so. It was pretty bad. Haven't seen it since unless I'm switching my SIMs around.
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This issue happens to me from time to time too. Weird but mine shipped with .031 (picked up on 10/21 at best buy). But I guess it was worse before that.
Were you able to fix this? I have the same issue, the phone is just unusable. Such a shame as I really like the device...
I came from a OnePlus 8 Pro (what a great phone BTW), and found the Pixel 6 Pro had worse connectivity. The Pixel 7 Pro seems to have fixed all that and some bluetooth issues I was having with certain headsets on the Pixel 6 Pro.
One trick on any modern 5G phone -- if you are having issues -- the switching between 5G, 5G UC, and LTE can be disruptive. If this is constantly happening just switch it to LTE, chances are you'll get better reception and at the same or even faster speeds.
For example, a Six Flags a few weeks ago, 5G was constant problems while forcing LTE worked fine 100% of the time.
I've tried switching off 5g, switching off 2g, switched off adaptive connectivity...no results, still useless
zsguerreiro said:
I've tried switching off 5g, switching off 2g, switched off adaptive connectivity...no results, still useless
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How about your APN settings? Have you tried a network reset? If none of those things helps you may have a defective phone! It can happen with any brand.
jaseman said:
How about your APN settings? Have you tried a network reset? If none of those things helps you may have a defective phone! It can happen with any brand.
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Yes, tried resetting the APN as well, also swapped esim and sim to another phone and works flawlessly...it may be a defective unit but there are many users complaining so there has to be a lot of defective units...
zsguerreiro said:
Yes, tried resetting the APN as well, also swapped esim and sim to another phone and works flawlessly...it may be a defective unit but there are many users complaining so there has to be a lot of defective units...
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Well, I am not using an esim with a psim. Only a psim here and running on Mint (T-Mobile) and I have zero issues. Either some setting, or conflicting network settings between the two sims...OR a defective phone is your issue. I would bet dimes-to-dollars that it is NOT the phone. YMMV
Hmm happy to see i am not alone...... I have already post on this forum for this same pb.
I am full 4G....i try to make a call, instantly when i push call button, lose connection....must wait and maybe 4G and more in EDGE.
When i am in 4G impossible to call or receive....
So i have a phone with impossible to call or receive.......
SO NICE ????
For me, i am sure is the last F/W (31) who suck.
Why ?
Because, my phone work, after upate (31) just after reboot must wait 7 min to have network...never before....
SO last week end, i will downgrade to first F/W (A2)
Problem is solved for me.
I have locked all automatic update in developper menu.
Sometimes i have notification for update, but i don't care..........
Incredible but work for me, i think you must try...i don't see another solution for this ****ing problem
I had use the official tool : https://flash.android.com/
Sounds like a work around, how do you downgrade?