[Q] galaxy note 10.1 suddenly stopped charging - Galaxy Note 10.1 Q&A, Help & Troubleshooting

title should read: galaxy note 10.1 losing battery while charging
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I got a galaxy note 10.1 this past January(purchased new in box). It has been working fine up until today. When its plugged in now, it shows the indicator that its plugged in/charging... but the battery drains.
I tried cleaning the USB port with a brush & even used a q-tip with a dash of alcohol(no luck). I then decided to do a factory reset & wiped the cache. Afterwards, it started charging properly again. At least, it did once... now its not charging again.
So to clarify, it was purchased brand new less then 3 months ago & am using the included(stock) charger. Tablet is not rooted either.
Anyone know how to fix this?

Are you also using the supplied cable? I have found some third-party cables only allow a very slow charge even with stock charger. As the cable can make a difference, it may be you just have a fault with the cable.

There are several reason that causing charging problem:
Broken Cable
Broken Charger
Wattage usage is larger than wattage charging
Broken charging port
Broken battery (rare)
Check which one is your problem
Use Battery Monitor Widget to monitor Wattage / Amperage.
Usually correct Amperage is around 1000 - 1600 mAh (factory Cable+charger)
It depends on usage.

I'm using both the cable and wall adapter/charger that came with the Note.
I did notice that the wall adapter that came with my Galaxy Tab 3 7.0 is also 2A 5W so I give it a try for the heck of it. Still no luck.
I could disassemble the Note no problem, would just suck if I had to buy a new battery as they're $70.

Related

[Solved] USB only charging with third-party chargers

[Solution if you are facing USB-only charging with third-party AC chargers on your Nexus 5]
Hi Guys,
Initially, my Nexus 5 ONLY charged at USB mode with any other charger than the one supplied. I tried 5 chargers including the Trent 2.1A car charger and BB PlayBook high-speed charger. I also tries using the supplied USB cable with another charger but it was a slow-go.
Then, I noticed my buddy's N5 did not exhibit this problem.
My only solution was to reset the phone, log back in and charge with the supplied charger to 100%. Then, it magically started to show AC charging with other charges.
I wanted to share this with others in case they faced the same situation and were considering RMA due to hardware.
Kit Kat still have way too many bugs. (Settings is constantly crashing in the battery menu when I plug the charge in and out on two of our N5s.)
dextroz said:
[Solution if you are facing USB-only charging with third-party AC chargers on your Nexus 5]
Hi Guys,
Initially, my Nexus 5 ONLY charged at USB mode with any other charger than the one supplied. I tried 5 chargers including the Trent 2.1A car charger and BB PlayBook high-speed charger. I also tries using the supplied USB cable with another charger but it was a slow-go.
Then, I noticed my buddy's N5 did not exhibit this problem.
My only solution was to reset the phone, log back in and charge with the supplied charger to 100%. Then, it magically started to show AC charging with other charges.
I wanted to share this with others in case they faced the same situation and were considering RMA due to hardware.
Kit Kat still have way too many bugs. (Settings is constantly crashing in the battery menu when I plug the charge in and out on two of our N5s.)
Click to expand...
Click to collapse
Thanks, I'll try reseting my Nexus 5 when I get home. Although, I havent been able to charge it using any charger not sure if the battery life is reporting correctly too. When you first saw the issue with yours not charging using the cable and ac adapter that came with your Nexus 5 did you happen to notice if your device was still asking you to connect the charger or not? Mine is still telling me I need to connect the charger or cable, even though I have my USB plugged into the device. I can send commands to the phone fine using adb or fastboot, just wont charge.
Unfortunately your trick didn't work for me with my N5. My N5 charges off of SOME chargers (The N4, N5, N7 2012, and Samsung 2.1 Chargers, as well as my EasyACC 1200 battery pack, only port 1.3 volt, all others show as USB.) My car charger fails, Duracell 2 USB port with 2A output, and so does every other battery pack that I own fail with charging. All report USB Mode. I think it has to do with the Quickcharge 2.0 or possibly the fact that this has G2 innards to an extent. The G2 has quite a few chargers reporting as "Slow Charge" rather than "Fast Charge." Quite Irksome but I suspect it will be resolved with an update soon.
To confirm that it wasn't a hardware problem of my N5, I borrowed a Coworker's N5 and experienced the same thing on my chargers.
dextroz said:
[Solution if you are facing USB-only charging with third-party AC chargers on your Nexus 5]
Hi Guys,
Initially, my Nexus 5 ONLY charged at USB mode with any other charger than the one supplied. I tried 5 chargers including the Trent 2.1A car charger and BB PlayBook high-speed charger. I also tries using the supplied USB cable with another charger but it was a slow-go.
Then, I noticed my buddy's N5 did not exhibit this problem.
My only solution was to reset the phone, log back in and charge with the supplied charger to 100%. Then, it magically started to show AC charging with other charges.
I wanted to share this with others in case they faced the same situation and were considering RMA due to hardware.
Kit Kat still have way too many bugs. (Settings is constantly crashing in the battery menu when I plug the charge in and out on two of our N5s.)
Click to expand...
Click to collapse
dextroz said:
[Solution if you are facing USB-only charging with third-party AC chargers on your Nexus 5]
Hi Guys,
Initially, my Nexus 5 ONLY charged at USB mode with any other charger than the one supplied. I tried 5 chargers including the Trent 2.1A car charger and BB PlayBook high-speed charger. I also tries using the supplied USB cable with another charger but it was a slow-go.
Then, I noticed my buddy's N5 did not exhibit this problem.
My only solution was to reset the phone, log back in and charge with the supplied charger to 100%. Then, it magically started to show AC charging with other charges.
I wanted to share this with others in case they faced the same situation and were considering RMA due to hardware.
Kit Kat still have way too many bugs. (Settings is constantly crashing in the battery menu when I plug the charge in and out on two of our N5s.)
Click to expand...
Click to collapse
I returned my first nexus 5 to google because it did not charge unless it was with the original charger. I tried it with the USB charging port on my radio and also a sony USB cable + plug combo and the charge was terribly slow. I have a nexus 4 and 7 and they had no issues charging this way so thought it was a fault with the handset.
When I received my replacement I was really hoping this issue was resolved but sadly not. The second handset had the same issue. I then researched online and came across this forum post. I reset the handset, charged it to 100% with the cable and plug provided with the phone. Just to be on the safe side I discharged the handset fully and charged it to 100% again. The same fault reoccured. I then compared my nexus 5 to my 4 and 7. When charging the 4 and 7 through my radio, it showed charging via AC on the battery properties on the handset. The 5 in the same situation showed charging via USB. I then tried to charge my 5 using an emergency charger I had lying about and to my surprise, that charged fine showing as AC charging. I then took the USB cable from the emergency charger and plugged it into my radio's charged port. It showed AC again and charged as normal. I then used the original USB cable I always plug into the radio into the outlet of emergency charger too and that showed AC on the phone too.
I don't really have a conclusion to why this it charges fine with one power source and cable and not another as there seems to be no logic to this. I think the nexus 5 is really picky how it likes to be charged. I can't see why this phone is soo finiky charging when all my other devices charge fine regardless where and how. I am now worried that if I'm at work or out and about and need an emergency top up my handset won't charge. I really hope this is a software fix

Discharging while using Navigation

Hey Guys,
So I was recently on a trip this weekend and was using Navigation on my Nexus 5 for a 4 hour drive. I had noticed though after a short while that while I had my Nexus 5 plugged into a charger it was still continuing to drain battery.
With my Galaxy Nexus in the past I was able to run Navigation / Music / Etc.. all whilst still charging so it came as a disappointment when I saw this.
I made sure that I was charging on (AC) mode and it still continued to fall, albeit a little slower than (USB) mode though. When I went to the battery usage navigation had taken up about 59% of the battery drain, I was surprised because I though it would have been the screen but that was only like 14% of the battery drain.
Anyone else run into this issue?
Check the Amp output on the charger. Anything less than 1A will not charge the phone while in use.
I had the exact opposite issue with my G-Nex, the "rapid" charger I was using only output 550mAh as opposed to the 1A that is required to charge while in use. I don't believe it is an issue with the phone, it's probably just the charger. $10 to $20 will get you a nice, reliable one with the proper output, and possibly an additional USB port.
Hopefully this helps
Don't buy cheap car chargers, just not enough power. I use a Verizon car charger that has an extra USB port for charging another device and it charges while the device is in use.
Thanks for the input guys, unfortunately the charger was 1 amp that I was using. I do have another car charger that I use and none of them are the cheap USB ones. I guess I'll have to do some more testing with the other car charger that I have.
I was just mainly concerned, not if there was something wrong with the phone, but with the fact that even when charging in AC it wouldn't keep up with navigation's wear on the battery usage.
Thought I would update to confirm that my Galaxy Nexus car dock charger charged it extremely well after testing while navigating.
Definitely was the other one I was using.
When you switched chargers did you happen to also use a different cable? I couldn't get any of three different chargers that I tried to keep up with the GPS battery drain. Then I realized I was using the same cable with all 3 chargers. The problem was that the cable kept the phone in DC charging mode at nothing more than 0.5 amps. I bought this fast charging cable on Amazon and now I actually gain battery percentage even while using my GPS full time.
http://www.amazon.com/gp/aw/d/B0088HTYUE/ref=ya_aw_oh_pit
jalanjkcarp said:
When you switched chargers did you happen to also use a different cable? I couldn't get any of three different chargers that I tried to keep up with the GPS battery drain. Then I realized I was using the same cable with all 3 chargers. The problem was that the cable kept the phone in DC charging mode at nothing more than 0.5 amps. I bought this fast charging cable on Amazon and now I actually gain battery percentage even while using my GPS full time.
http://www.amazon.com/gp/aw/d/B0088HTYUE/ref=ya_aw_oh_pit
Click to expand...
Click to collapse
I had exactly the same thing with my old phone and discovered it was the cable not letting more than 380 ma pass through it.
There are apps like this https://play.google.com/store/apps/details?id=ccc71.bmw that let you monitor mah in and out etc so you can test out different leads and chargers
Sent from my Nexus 5 using Tapatalk

[Q] Charging Too Slow Now

I have had my Verizon Galaxy S4 since February of this year. I've been using the stock Samsung AC charger that came with it. It's always charged the phone pretty fast if I wasn't using the phone. It would charge about 15% in 20 minutes. Now it's only charging about 3 or 4% in 20 or 30 minutes. Now I didn't do anything different to my phone. I've been on this same ROM for over a month and this is just now a problem in the last week. My wife has the exact phone and charger that I have and when I use her charger it charges just as rapidly as mine used to, so I know it's not the usb port on my phone itself. I haven't dropped or damaged my charger at all in any way either.
Does anyone have any ideas about why this is happening?
If it charges fast on you wife's charger you've pretty much answered your own question.
Try using her cable with your charger, if it still charges slow then get a new charger.
gadget! said:
If it charges fast on you wife's charger you've pretty much answered your own question.
Try using her cable with your charger, if it still charges slow then get a new charger.
Click to expand...
Click to collapse
Ok, I'll give that a shot. Thanks.
I had the same problem too ! Did a full battery reset and everything is going good now !
You have to charge it for 12 hours and drain your battery until your phone don't boot. Charge it and here you are !
Yeah these devices act funky every blue moon. My wifes didn't even recognize ANY oem charger for a week. Only detected others as USB devices causing slow charge rate. Removing dust, component cleaner, fresh install, all did no good. Eventually it just resolved the issue itself. All chargers work normally again.
change the usb cables
I also had the same problem before. I'd been using the original charger and usb cable and noticed that charging takes a lot of time than normal.
I found that it's on the usb cable. I accidentally found it when I used gsam battery monitor. It displays the current being received by your phone when charging. Using the original usb cable, it only gets around 600mah. I tried another usb cable (from a previous Samsung device) and now my phone gets 1,900mah (closed to the charger output of 2,000 mah).
Every since I changed the usb cable, my charging is fast now. Hope this helps.
I would try a new cable and Charger that is rated 2.1 amps or better if will be charged real quick
elchingon said:
I would try a new cable and Charger that is rated 2.1 amps or better if will be charged real quick
Click to expand...
Click to collapse
I noticed that using the Pure Nexus rom my charging time became significantly faster. In fact I can get a full charge from nearly dead in just over an hour. This is using the charger and cable that came with the phone.
I had the same problem too ! Did a full battery reset and everything is going good now !
MT tenso
How do you make full battery reset?
The charging rate is based on the output rating of the charger, which is determined by the resistance value between the Data+ and Data- USB pins. If you use a cheap cable with high(er) internal cabling resistance, that will throw off the detected charger output capacity rating, and knock you down to a lower charging current and longer charging time.
Also, one time, even with the original charger and original cable, I couldn't charge at anything more than the default USB 500mA. I ended up having to power off the phone, and power it on again, which fixed the charging current and speed problem.
Install this app & check if it is getting charged at max current; anything less than 1200 mA when screen on & 1900 mA when screen off, you need to change your cable or charger
https://play.google.com/store/apps/details?id=com.abmantis.galaxychargingcurrent.free
Sent from my GT-I9500 using Tapatalk
I read somewhere that if you activate airplane mode the battery is charging faster.

[Q] Charging w/ alternate chargers... a risk?

I bought a brand-new Nexus 5 a few weeks ago. However it came with a 0.85A wall charger which is LG branded... and some 'generic' cable that was included too. Used it twice, but it took around 8-10 hours just to charge 80% of it. I plugged my old Galaxy Ace USB cable to the LG charger and it reduced to two and a half hours, same with my alternate charger from the aforementioned phone (5.0V + 0.7A).
But this led me to a question: Is using alternate chargers with < 1.2A of output a risky way to charge my Nexus 5 battery? I saw somewhere that it might even damage the circuit board (a rare case) and I'm a bit worried about it.
Using a charger with a lower amperage output will take longer for the phone to charge. Also, using a cheaper cable will also lengthen the charge time as the cable can pass the full amount of power to the phone. This has been my experience with using oem cables vs dolls store cables me chargers.
audit13 said:
Using a charger with a lower amperage output will take longer for the phone to charge. Also, using a cheaper cable will also lengthen the charge time as the cable can pass the full amount of power to the phone. This has been my experience with using oem cables vs dolls store cables me chargers.
Click to expand...
Click to collapse
But... Will a Samsung wall charger with 0.7A of output damage my phone if I use it as my main charger? Because I also have a chinaphone which came with a bad charger and the Samsung one works fine.
No, the Samsung charger @ 0.7A will not damage the phone. I use a 1.0 A and 2.0 A Samsung charger with my N5 and it has been fine for months and months.
With the Samsung 0.7A charger, battery gets charged in 2:10 hours. I still don't understand it since I came from a low-end Samsung device which could complete its charge in about three hours (and that one had a 1500mAh battery...)
This is a tricky question, no doubt about it.
IMO, the cable quality is way more important than the current output (0.7 A, 0.85 A, etc).
I have a Samsung S4 charger with its cable (it seems very well built and it's thicker than other cables) and my N5 goes from 10% to fully charged in less than 3 hours.
Funny facts - happened to me:
- I had a very cheap cable (probably from China) that came with a battery bank. Surprisingly, it was the fastest way to charge my phone - reached almost 2.0 A. Later I found the trick: this cable doesn't have all the four wires, it only had two (positive and negative, without the data wires). I believe the data wires is used to perform some kind of amperage control; without it, no control was done and led to a very fast (probably dangerous) charging. I don't use this cable anymore, chances are that this nasty cable screwed up my notebook battery
- My N5 is almost two years old. Recently I had a problem with the Power button, the internal contact of the switch on the board was stuck 'pressed' and this led my phone to an endlessly force-reboot. I discovered this behavior after some google search and one of the possible causes of it is exactly the usage of a non-default / faster charger, it said that this could melt something - SOURCE
It makes sense, but I can't confirm this. I was able to fix this by smashing the phone on a table a few times (lol) and I'm still using a non-default charger
Can anyone confirm / say something about these facts?
For those who wants to see the diference between cables and chargers, give this app a try:
Play Store - Ampere
This app is a current meter, I use it on a regular basis and it is pretty reliable - the dev it's a XDA member and this app can be discussed here
Hope this helps!
You can not harm a phone with a 5 volt charger. The phone takes the amps it needs. More is better than less. I use 2 amp, 5 volt ones. As has been said the usb cable is the key thing. The better quality the better charge.

Help!! Note Pro P900 only limits charging to 0.5A! :(

Hello,
I have a weird problem. I ROOTED my Note Pro P900 last year and everything went smoothly. I did not install custom ROM, it was still running stock ROM.
I barely use it and so a year later, I decided to sell it. Charging has been fine and battery is excellent because I haven't used my tablet much. I charge it to 100%, uninstall my apps and factory reset my tablet. When I plugged in the factory charger and cable in to charge, I get red x on the battery icon and battery settings in settings app says not charging.
I tried various chargers and my USB charging HUB that can output up to 3A per port. I still get red x on battery. When I bought a current/volts measuring device and plugged it in, I only get 0.48A when for charging.
I tried different cables and different Samsung factory cables (I bought 3) but I only get 0.48A.
What did I do wrong that my tablet is limiting the current it needs to charge? Please help! I'm scratching my head around this one.
The first one to try is USB charging port
http://www.ebay.com/itm/new-USB-Cha...844366?hash=item1c62a1a28e:g:~6gAAOSwmmxW2V3w
If new USB charging port won't change anything, then the next one is battery connectors: common problem of this tablet as well as other models.
Read the threat: " Flickering Screen", you will see all information related to battery connectors.
Such a coincidence
Thank you for reply. It just seems so coincidental that I reset to factory settings and next thing you knownitnosnlimiting the input current to requires to charge battery.
If there an app or play store or a tweak that I can install to set the voltage/current to my standard (i.e., Deathly Audiotr)?

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