Recently I bought Moto -G. It came with 4.4.2 Android Kitkat update. I am facing some serious issues with my phone.
Whenever network is not there than my SIM slot 1 automatically gets disable and to again enable it have to remove the
SIM from slot -1 and again reinsert it than it starts working.:crying: The same is happening with my friend also who is having MOTO-G.
Can you please tell me how to get rid of this problem ?
Related
Hello, just recieved this phone a few days ago and just trying it out but when I insert the SIM card and start the phone i get the following errors
1. A problem has occured with device.exe
2. ARM 9 FATAL ERROR MOD CM 0000 Go to dload mode? if no will break ARM11
Phone then shuts dowm and cannot be restarted until the battery has been removed
If i start it without the sim card everything works okay, the sim card is also okay in other phones with no problem.
any help appreciated
Cheers
Andy
Hi Experts,
Model: Moto G 16G
Android version: 4.4.2
Kernel: 3.4.0-g9f5dcdc
Location: India
Service provider: Vodafone and Aircel
Problem Description: SIMs getting disabled on both the slots intermittently.
To resolve the issue: Either restart the phone or re-seat the SIM on the slots.
Troubleshooting Done:
+ Tried good known SIMs on the phone.
+ Tried doing the factory reset.
+ Tried clearing the cache on the phone from recovery mode.
+ The issue persist.
I don't think that this is a hardware problem, if it is i will get it replaced but need confirmation.
When did i start getting the issues:
+ I received the phone and started it without SIM to check if it's in working condition or not.
+ During setup, My i configured the wireless connection and updated the phone from 4.3 to 4.4.2 (till now i had not tried any SIM)
+ Phone rebooted in process of update and then i connected my SIM. It worked for few about couple of hours.
seems like this would be a known issue soon...
Hi Moto G users,
A colleague has upgraded her Moto G from eBay which was sold with no simlock and just an o2 branding to KitKat 4.4.2 via the WiFi connection until the new microSIM arrived. Then after activating and inserting the SIM there is no network on the phone and we also tried multiple other SIMs already and stopped after the new SIM worked in other phones. The SIM icon in the notification area is just crossed out red when inserted but no service shown in the About dialog. (see attached screenshot)
The only relevant information so far is that the KitKat update caused problems with the dual SIM version of the phone for users in India.
The OTA update installed on this phone is 176.44.1.falcon_umts.O2.en,DE
The Motorola support suggested to re-insert the SIM while the phone was running which did not fix the issue. Also rebooting it several times with SIM inserted and not and a full factory reset did not result in anything.
If you have any input or tips ... please feel free to advise ...
The Fastboot menu shows the line
Device is LOCKED. Status Code: 0
--> Does that mean that just the bootloader is locked or something else ?
Full output of the Fastboot menu:
AP Fastboot Flash Mode (S)
41.05 (sha-f4ab363, 2013-12-06 12:32:04)
CPU: MSM8226 CS
eMMC: 8GB Sandisk RV=06 PV=07 TY=17
DRAM: 1024 Samsung S4 SDRAM DIE=4Gb
Battery OK
Device is LOCKED. Status Code: 0
Connect USB Data Cable
Update:
The symbol and error messages indicate that the SIM is not recognized and even after adding some paper on the back of the SIM it still seems to not get detected.
So currently I am returning it for repairs or replacement.
Same problem
I am facing same problem taught it would go if i install cynoengine mood but boot loader is not unlocked checked the site is not unlockable either... Damn need help.... I am gonna to brake moto
Copro said:
Hi Moto G users,
A colleague has upgraded her Moto G from eBay which was sold with no simlock and just an o2 branding to KitKat 4.4.2 via the WiFi connection until the new microSIM arrived. Then after activating and inserting the SIM there is no network on the phone and we also tried multiple other SIMs already and stopped after the new SIM worked in other phones. The SIM icon in the notification area is just crossed out red when inserted but no service shown in the About dialog. (see attached screenshot)
The only relevant information so far is that the KitKat update caused problems with the dual SIM version of the phone for users in India.
The OTA update installed on this phone is 176.44.1.falcon_umts.O2.en,DE
The Motorola support suggested to re-insert the SIM while the phone was running which did not fix the issue. Also rebooting it several times with SIM inserted and not and a full factory reset did not result in anything.
If you have any input or tips ... please feel free to advise ...
The Fastboot menu shows the line
Device is LOCKED. Status Code: 0
--> Does that mean that just the bootloader is locked or something else ?
Full output of the Fastboot menu:
AP Fastboot Flash Mode (S)
41.05 (sha-f4ab363, 2013-12-06 12:32:04)
CPU: MSM8226 CS
eMMC: 8GB Sandisk RV=06 PV=07 TY=17
DRAM: 1024 Samsung S4 SDRAM DIE=4Gb
Battery OK
Device is LOCKED. Status Code: 0
Connect USB Data Cable
Update:
The symbol and error messages indicate that the SIM is not recognized and even after adding some paper on the back of the SIM it still seems to not get detected.
So currently I am returning it for repairs or replacement.
Click to expand...
Click to collapse
I have a rooted bootloader unlocked xperia tipo dual in which i flashed stock rom through flashtool. But after flashing stock rom ,only sim get detected. if tried to switch phone says cannot switch no sim inserted even if the sim is inserted. Sim is not damaged as it works in others phones. Also the port is not damaged as , if i put sim in second port only, it get detected.
Both sim do not get detected simultaneously.
one more observation when i restart my phone sim status in notification bar say as " no service | airplane mode".. after which first sim signal comes and nothing show of second sim.
please help...
tried repairing phone through PCC but no luck
shabby18 said:
I have a rooted bootloader unlocked xperia tipo dual in which i flashed stock rom through flashtool. But after flashing stock rom ,only sim get detected. if tried to switch phone says cannot switch no sim inserted even if the sim is inserted. Sim is not damaged as it works in others phones. Also the port is not damaged as , if i put sim in second port only, it get detected.
Both sim do not get detected simultaneously.
one more observation when i restart my phone sim status in notification bar say as " no service | airplane mode".. after which first sim signal comes and nothing show of second sim.
please help...
tried repairing phone through PCC but no luck
Click to expand...
Click to collapse
Please Reply ... giv a solution...........
Hello I have installed custom ROM in my moto g3 xt1550. everything work fine but No Sim Card msg is there. I have tried all the things like reinserting card,flight mode but II was unable to see Sim. Also I can't open Sim Card settings in settings menu. No network related settings shown.
Kindly suggest working solution.