[Q] Battery crash? - Moto G Q&A, Help & Troubleshooting

Hello,
I bought this phone a month ago. At first the battery lasted quite well, I got around 5 hours of screen time with battery life to spare. Unfortunately, about 2 weeks ago I accidentally left the phone under my pillow and fell asleep on it- causing it to overheat a tad bit (I woke up 3 hours later and it was very warm to the touch and had turned off). After charging it up, I continued to use it normally but noticed that the battery would drain a little bit quicker than normal. Before I could easily go around 10 hours with heavy use and have 40% battery left, now after 10 hours it's left with about 15-20%. I am a heavy user but I haven't properly checked how much screen time I'm getting now, however I'll update that later.
As for the main problem- last night I charged my phone before sleeping (100%) and when I woke up in the morning it was turned off. I turned it on only to see that my battery had drained to 0% while on standby all night- whereas overnight I usually only lose around 2-3% battery.
After charging my phone up for 15 minutes- the battery level again returned to 100%. I only charge my phone through my laptop via USB. What happened here? Is my battery deteriorating? Should I get the phone replaced? I would appreciate any input on the matter. Thanks.
Also I've attached the screenshots showing how my battery died and how it was quickly restored. Can someone explain this occurrence?

h4rsheys said:
Hello,
I bought this phone a month ago. At first the battery lasted quite well, I got around 5 hours of screen time with battery life to spare. Unfortunately, about 2 weeks ago I accidentally left the phone under my pillow and fell asleep on it- causing it to overheat a tad bit (I woke up 3 hours later and it was very warm to the touch and had turned off). After charging it up, I continued to use it normally but noticed that the battery would drain a little bit quicker than normal. Before I could easily go around 10 hours with heavy use and have 40% battery left, now after 10 hours it's left with about 15-20%. I am a heavy user but I haven't properly checked how much screen time I'm getting now, however I'll update that later.
As for the main problem- last night I charged my phone before sleeping (100%) and when I woke up in the morning it was turned off. I turned it on only to see that my battery had drained to 0% while on standby all night- whereas overnight I usually only lose around 2-3% battery.
After charging my phone up for 15 minutes- the battery level again returned to 100%. I only charge my phone through my laptop via USB. What happened here? Is my battery deteriorating? Should I get the phone replaced? I would appreciate any input on the matter. Thanks.
Also I've attached the screenshots showing how my battery died and how it was quickly restored. Can someone explain this occurrence?
Click to expand...
Click to collapse
Your sudden battery drop has nothing to do with what happened before.
Several people already mentioned this sudden battery drop as you can read in this thread, http://forum.xda-developers.com/showthread.php?t=2545553 and http://forum.xda-developers.com/showthread.php?t=2678909
No reason to return your device, its a know issue.

Drain your battery completly then charge your phone to 100%, turn the phone one and leave it to charge a hour more. Essentialy you have to recalibrate your battery.

So a brief update regarding SOT.
I left home with 90% charge this morning. Used the phone for 8 hours and it went down to 20% - granted, with heavy use.
Got 4.5 hours of SOT. Is this about average? imo I feel like this falls a bit below average. Ill check other threads as well and compare, but as far as I know, I feel like I should be getting a *little* more juice out of my phone. Data connection was on throughout, and some games were played and pictures taken.
Anyone else feel like they're getting sub-par use out of their battery?
*screenshots provided.
- checked the other threads, looks like ~5 hrs SOT is the most this phone puts out?

Same here.
Are there any news from Motorola?
Sent from my Commodore 64 using Videotel

Related

battery acting weird or is it normal??

ok so i basically went 2 days with no charge on my TP
first day i used it and it held the charge of 100%, while i was at school i send a couple of sms messages and checked my phone every 30 mins to an hour and it still shows full charge then at the end of school(7 hours) i started using SMS again and it went down to 99%, it started to drop every time i text someone or just browse my phone, then it stopped at 92% for at least an hour then as i recieved twitter and weather updates it never moved then when i shut off data connection, everytime i check my phone battery keeps dropping constantly until 85% then it was stuck
at the end of the day my battery was at 75%, woke up 6 hours later and it was at 69%
on day 2 i started to use my music player for like one song which was about 6 mins with screen off, battery dropped from 69% to 56%
used opera browser on EDGE(since its got the best reception in the area) used it for at least 30 mins and it dropped from 56% to 32%
does this show my battery is not calibrated?? is it time to get a new battery?? or is this a normal behavior??
plz help
btw i was on EDGE Network the whole 2 days
and info is on my signature
Its not ideal, and letting it have a couple of full charge/discharge cycles might help it read slightly more consistantly. But other than that its doesnt seem too abnormal for a battery discharge. I guess its not showing you a linear discharge as you are spiking the load for a short(ish) period of time, then allowing the battery to basically rest between "hits".
As for a new battery - you got 2 days usage out of it, so unless these days were unusually light usage, i wouldnt worry about a new battery.
I think it's normal, i use wifi and music player allot so i charge it everyday just to be sure i have enough, internet is really eating battery. even if only updating still takes much. i figured out that if u r not using those 2 functions battery keeps full MUCH longer.

Battery life?

I just got the Captivate on Sunday so maybe it needs some time to settle in or whatnot, but I thought I'd make a post about its battery life. How's everyones experience with the battery so far? I love this phone to death, but it seems like the battery life sucks so far. It also seems to take a really really long time to charge up.
I have the display at 11% and haven't done anything with the phone at all today and I'm already at 80%.
3h 12m since unplugged. Says what's using my battery is:
Display: 35%
Cell Standby: 22%
Phone Idle: 15%
Bezier - Live Wallpaper: 7%
Android System: 6%
Advanced Taskkiller Free: 5%
Alarm Clock Plus: 4%
Android OS: 3%
I have GPS, Wifi, Bluetooth all off. Autobrightness is off, I just have it set to 11%.
80% after 3 hours of doing absolutely nothing to the phone doesn't seem right. I'm killing apps I'm not using and the only thing more I could really do is kill the live wall paper but it doesn't seem to be taking that much battery life and I really like it.
Any thoughts?
Also it seems to take like an hour and a half to get like 15% charge when plugged into an outlet. It just takes absolutely forever to charge it.
Yea my battery life is also draining really fast. It tells me that the screen is using 73% of the battery though....
Any thoughts?
Sent from my SAMSUNG-SGH-I897 using XDA App
bb12489 said:
Yea my battery life is also draining really fast. It tells me that the screen is using 73% of the battery though....
Any thoughts?
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
When I first got it I used it till it died pretty much and then charged it all the way back to full. Wasn't sure if this was necessary or not, but I'm just pointing out that I did it. I have obviously been using it a bunch when I first got it, but now I'm not, trying to see what kind of battery life I have. I haven't done anything except look at the phone a couple times this morning. Haven't even run an app.
Yea same here. Im doing the exact Same thing. I unplugged at like 8am and right now im at 80%
Sent from my SAMSUNG-SGH-I897 using XDA App
I unplugged my phone about 3 hours ago and I am at 93% battery life.
I am using Juice Defender, and I kill all apps that I don't want open.
I actually think this phone has great battery life. It typically takes a few charge cycles for the battery to settle in. I abuse the phone a lot and it lasts all day for me. Compared to my tilt2 this thing has much better battery. I would suggest that you guys run the battery all the way down, and let it charge fully overnight a few days in a row, and you should see and increase in performance.
Current Battery: 74% Unplugged for 5hrs 14 minutes
Display: 41%
voice calls: 37%
standby:11%
Idle:7%
android system: 3%
madjsp said:
I unplugged my phone about 3 hours ago and I am at 93% battery life.
I am using Juice Defender, and I kill all apps that I don't want open.
Click to expand...
Click to collapse
I just installed juicedefender. Looks interesting. We'll see if it makes a difference.
Running down the battery to about 5 or 10 percent and then charging all the way up several times definitely helps. Its been almost eleven hrs since I unplugged and I'm at 73%
Let it run down and then charge all the way up several times. Worked with my phone.
Sent from my SAMSUNG-SGH-I897 using XDA App
My Battery Life on my bold was better but then it is a different phone and the battery was almost 2 years old but still worked great. Now my battery is at 22% and when I left a 8:50 am PDT, I pulled it off of charge, and I am playing music to intentionally get the battery down to 5% or less before I charge it. Not bad considering, I am constantly doing a ton of stuff, browsing, playing games, playing music the first time, and running google earth/maps as well as you tube videos.
Cheers,
Charlie
ive been unplugged for 2 hours and 27 minutes and im down to 67%
Haven't done much with the phone all day. Installed juicedefender. Left it on easy settings. Not sure how much it's helping so far, if anything. This is my current breakdown: 8h, 48m since unplugged... 35% battery remaining. Display: 45%, cell standby: 16%, phone idle: 10%, Live Wallpaper: 7%, android system: 5%, beautiful widgets, maps, speed test, android OS and advanced task killer 3%, 3%, 3%, 3%, 2% respectively. Still think it's not doing what it should. A good majority of the day I've left it in the off position, not messing with it. 30% by the time I leave work really kind of sucks.
I got the phone Sunday. Used the crap out of it Sunday and Monday and let it run almost down to 0% (it was warning me to plug it in) then let it charge to 100% which took hours and hours and hours. I remember when I had my Iphone down to like 60% when I left work I'd enable pandora streaming and plug it into the car charger and be back up to 85% by the time I got home at least, and it's a half hour drive.
When I plug it into the car charger or a regular outlet I'm lucky if it goes up 2% after a half hour. I'm starting to wonder if this thing has a bad battery.
cachookaman said:
ive been unplugged for 2 hours and 27 minutes and im down to 67%
Click to expand...
Click to collapse
What is your phone's uptime?
I've been unplugged since 6:45am this morning.. its about 2:40 now and I am at 73%.
I've been downloading apps, playing with androidVNC and just continually tinkering with settings.
My uptime is 111:40:00 and its been 7h 50m since unplugged.
I'm using launcher pro.
I have a bit of speculation that Touchwiz has something to do with it including its special widgets.
Something isn't right with that.
brandonb81 said:
Haven't done much with the phone all day. Installed juicedefender. Left it on easy settings. Not sure how much it's helping so far, if anything. This is my current breakdown: 8h, 48m since unplugged... 35% battery remaining. Display: 45%, cell standby: 16%, phone idle: 10%, Live Wallpaper: 7%, android system: 5%, beautiful widgets, maps, speed test, android OS and advanced task killer 3%, 3%, 3%, 3%, 2% respectively. Still think it's not doing what it should. A good majority of the day I've left it in the off position, not messing with it. 30% by the time I leave work really kind of sucks.
I got the phone Sunday. Used the crap out of it Sunday and Monday and let it run almost down to 0% (it was warning me to plug it in) then let it charge to 100% which took hours and hours and hours. I remember when I had my Iphone down to like 60% when I left work I'd enable pandora streaming and plug it into the car charger and be back up to 85% by the time I got home at least, and it's a half hour drive.
When I plug it into the car charger or a regular outlet I'm lucky if it goes up 2% after a half hour. I'm starting to wonder if this thing has a bad battery.
Click to expand...
Click to collapse
What the iPhone was doing is called a rapid charge. That 85% is not equivalent to an 85% charge that you would get from discharging from 100%
You should read this article.
hxxp://geekfor.me/faq/you-shouldnt-be-using-a-task-killer-with-android/
(replace xx's with tt)
mymansionisabox said:
What the iPhone was doing is called a rapid charge. That 85% is not equivalent to an 85% charge that you would get from discharging from 100%
You should read this article.
hxxp://geekfor.me/faq/you-shouldnt-be-using-a-task-killer-with-android/
(replace xx's with tt)
Click to expand...
Click to collapse
Fair enough. I'm very interested in checking out this article, but I've gotta run now. I was going to give the GPS one more shot on the way home. If I can't get a lock and the battery doesn't get much of a charge being plugged in the whole way I think I may take it back to the AT&T store and see if they'll swap it out or even give me a battery replacement.
Should I reverse the root before I do that, if I do? I know that's entirely off topic. Should I just remove the superuser permission app (if I even can)?
Additionally, just throwing this out there anyway, according to this review: http://www.boygeniusreport.com/2010/07/23/att-samsung-captivate-review/ their camera is awesome without any settings changes.. I find the regular camera kind of blows. I'll upload some pictures if anyone wants to see em, but I used my phone, on the basic settings, to take pictures of my Iphone which I was selling on ebay and the pictures came out kind of crappy, especially for being 5mega pixel. The video camera looks great, but the picture part of it I am really surprised at. My overarching point is I think there might just be some lemon phones out there possibly, and I think I might have gotten one. I'm running into all the major problems that some people are complaining about. Camera, GPS locking, battery, lagginess of the UI, etc. I think I'm gonna try to get AT&T to swap my phone out.
LIke said in other threads, mine just draining like crazy before but now it seems to be pretty bearable. Here are the things that REALLY helped me:
1.Completely drain the phone till its dead.
2.Fully Charge the phone with it off! Yes you can live without it for a little while
3.Disable the live wallpaper,
4.Use Launchpro and heaurisitc which is the vibration when the 4 buttons at the bottom are used.
5.Reduce vibration overall
6.Dim Screen
7.Turn off everything except I run wireless and fring 24/7 basically
AND this phone is fast,
I dunno if its available through the free launchpro, but I paid for the plus and its sooo fast.
1.I just disable all the animation crap and everything and make everything level 8 on speed of opening up
2.Disable the elastic animation when moving from screen to screen....
3. I would really suggest people pay for launchpro plus, cause its cheap and the work is almost gods gift to cell phones ahahhaa....
Hope this helps....
7am and now its 1PM with Wifi and Fring on since 10am and last checked its at 80% with a 15 minute phone call. and messaging probably 30 messages.
I am going to drain it till its dead tonight again and fully charge with phone off again. I think this helps a lot.
I unplugged my phone at 8:30...listened to an hour of Pandora, checked email, and was on Twitter...down to 85% at 10:30 which is pretty good to me. I also don't have a task killer installed for what its worth.
Sent from my SAMSUNG-SGH-I897 using XDA App
Well Update around 30 minuets my phone completely died for the first time so I am charging it now, and I am hopeful that it will get better soon.
HTH,
Charlie
Get rid of the live wallpaper, that uses quite a bit of battery
Sent from my SAMSUNG-SGH-I897 using XDA App
I just want to mention that I swapped out my captivate at the AT&T store yesterday. I let it almost die, then charged it to full, unplugged it for 5 minutes, charged it to full again, unplugged it for 5 minutes and charged it to full again and left it connected over night.
I've been using the phone all day today, changed settings, texted, generally used it, since about 6:45AM and I'm at 71% battery at 11:35. Insanely better. By a lot. With the old phone I'd be at 30 or 40% by now, honestly.
Additionally, the screen seems much brighter, even at the lowest setting. The camera seems to take better pictures and everything seems much snappier and quicker on the phone, by a lot.
I got the GPS to lock on once, and while it wasn't perfect, it followed me, and then I couldn't get it to lock again unfortunately, but I'll keep messing with it. I think it's a samsung update issue anyway, with regards to the GPS.
I really and truly believe that I got a lemon phone. I know that the AT&T store by me sold out on the first day so I definitely got this one from a different batch. This is like a totally different phone. If anyone else is having these kinds of problems with lag and battery life and things, try getting the AT&T store to swap out your phone. You have 30 days.
The iPhone and many other phones like the Droid charge faster for some reason.
From my Samsung Captivate

[Q] Sensation battery problem - rapid battery drain

I have this phone for two months, stock rom, not rooted, don't use mobile internet, only wi-fi, not always on, I would say a moderate usage.
The last week I am experiencing big battery problems, it drains in half a day. Nothing new installed in the last week that could be a problem, I think I had only few app updates from the market, but am not sure if the time is the same as the beginning of battery problems.
The first time I have charged the battery in the evening, disconected the charger after the light turned green, it was about 10pm, the next morning at 6 am the battery was at 4%?! The second time the battery was charged from 15% to 65% (I had no time to full carge), from 4pm to 10 pm it went down to 3% again.
Last night I made a full charge, disconected the charger at 6am this morning, now at 8 am the battery is at 75%, I don't understand...
I don't let the apps sync automatically and I use wifi only, everything is setup not to drain the battery, no problems till the last few days...I have installed GO launcer a month ago but I don't think it could be a problem, it worked all well till now.
Any thoughts or suggestions what to do?
When you go to settings,about phone, battery usage, what does the statistic point out as the biggest user? You can also download battery monitor widget to see what is usung what.
Goodluck
It says display 58%, cell standby 15%, voice calls 14% (3 voice calls), phone idle 13% (for 4 hours after disconnecting the charger), this last one, phone idle, seems to much considering others?
Anyway, I have powered off the phone, pulled the battery out and put it back in, seems the situation is better, I will see later on.
Now I remember that few days ago the phone got frozen and I had to pull the battery out to restart it because I couldn't restart it regularly. I think it is after that the battery draining problem has begun, is it possible?

Battery draining super-fast, on an irregular basis: How to check real battery health?

Hi everyone,
I have a Leagoo T5c with a more-or-less 3,000 mAh non-removable battery, and for the past few month, battery life has been somewhat erratic. The phone would go from, say, 50% to 10% battery in no time, and I would get the low battery warning, but at other times it could hold at around 45% for a while before really going down for good.
Last night around 8pm my time, the phone went completely dead while the battery indicator in the task bar said I still had about 65% left.
I tried what's described here and there as battery calibration: I left the phone turned off, patiently waited a couple hours (yes, yes, that long) for the battery to reach 100%, then left the phone off for another hour before turning it on.
In a matter of minutes doing nothing more than checking my Twitter TL, the battery went from 100% to around 85%, and was still there went I tucked in for the night, leaving the phone in Airplane mode as I always do at night.
This morning, I turned Airplane mode off and the battery said it still had 82%, which means minimal drain during the night, with all radio off.
Just a few minutes ago, the phone went completely dead after the low battery warning, and the battery held less than 10% charge.
WiFi is off, cellular reception is very good where I live, and anyway, I don't see how LTE could kill 70% of the battery charge in less than half an hour, even if reception was spotty, which it's not.
I plugged the phone into the charger it came with, put it in Airplane mode again, and it went from 10% to 70% just now in less than 30 minutes.
I know for a fact that fast charge isn't supported on this phone, at least not with the OEM charger, plus it has micro-USB, so I doubt the charger can feed it that much juice in so little time.
The charger itself seems to work fine: It never gets hot while charging, not the Leagoo, nor my old iPhone 6, since I use it for both devices.
So, long story short, is there a way or tool to ***really*** know what state that battery is in? I've tried both DevCheck and CPU-Z, and both say that the battery is in good health, and still retains its nominal capacity of more or less 3,000 mAh, but I have my doubts about that.
I think the battery capacity is reduced somewhat, and I need to know by how much.
Any help and input would be much appreciated!
I must add that I flashed a stock ROM on this phone (yeah, again...) a few days ago, so maybe it's the ART cache being replenished that's causing my battery issues, but still, the problem is so inconsistant that I don't know anything anymore...
I had to flash the stock ROM again after trying (again...) to root the device (successful, but doesn't bring anything of value) and finding it barely responsive.
I'm gonna leave the phone as is, ROM-wise, but my battery is still a matter of concern, because it dies on me at the 60-65% mark more often than not, though two days ago I let it drop to 30% without the phone shutting down.
Like I said, it comes and goes. I really need to know if that battery still retains its nominal capacity or not. Any help in that regard would be most welcome...

Battery Just Dropped from 75% to 32%. In About Half an Hour.

According to the battery usage screen, about 15% of the battery has been used. And yet, it's in freefall. At 34% I got a low battery warning saying the battery would only last another three hours, even though it was dropping about 1% a minute.
Just randomly happened today. Left it unplugged overnight with Sleep as Android running, woke up to about 70% battery, started browsing on Chrome and Talon for Twitter, and 15 minutes later I had 20% battery. Plugged it in, got it back up to 75%, had to go out. Felt it get hot, checked, saw it was still dropping dramatically. Turned it off, left it to cool, turned it back on, and it continued dropping.
I had it turned off for a while to cool down after I'd plugged it in, as well.
Battery Usage does list Sleep as using 22% battery, but that's since the last full charge so I assume includes what it did overnight, which jives with having a percentage in the 70s when I awoke. Talon, Chrome, Facebook, TiBu, and a couple of other apps are listed as using 1-2% of the battery. That's it.
WTF is going on?
koberulz said:
According to the battery usage screen, about 15% of the battery has been used. And yet, it's in freefall. At 34% I got a low battery warning saying the battery would only last another three hours, even though it was dropping about 1% a minute.
Just randomly happened today. Left it unplugged overnight with Sleep as Android running, woke up to about 70% battery, started browsing on Chrome and Talon for Twitter, and 15 minutes later I had 20% battery. Plugged it in, got it back up to 75%, had to go out. Felt it get hot, checked, saw it was still dropping dramatically. Turned it off, left it to cool, turned it back on, and it continued dropping.
I had it turned off for a while to cool down after I'd plugged it in, as well.
Battery Usage does list Sleep as using 22% battery, but that's since the last full charge so I assume includes what it did overnight, which jives with having a percentage in the 70s when I awoke. Talon, Chrome, Facebook, TiBu, and a couple of other apps are listed as using 1-2% of the battery. That's it.
WTF is going on?
Click to expand...
Click to collapse
I think the battery might need to be replaced...after I charged my phone to 100% and then reboot, it will show 69% or 70% after the reboot -_-|. Also when the battery % drops down below 50%, my phone could switch off anytime - and then when I switch it on again, the battery is like 1%. I am using this phone as a backup just to receive messages so I don't mind it too much. If you use it as a main phone maybe it is time to upgrade to a newer model...the battery on regular Pixels were not so good even when new...
When the phone is off charge it to 100% then use it until it dies completly, then try to start it couple of times(it should just show a battery low icon or turn off while booting). Then charge it to 100% again while turned off.
This should pretty much reset the electronics in the phone. If it still does it replace the battery.
P.S.: Also look at the phone from the sides to see if you notice any glass poping (just in case the battery has started to expand)

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