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[Q] Problem upgrading to OTA 8.6.5.21

Hello,
I have an ASUS Transformer rooted with RazorClaw and i have installed RecoveryInstaller. My actual firmware is an Europeen version v8.6.5.19.
When i want to upgrade firmware with OTA from 8.6.5.19 to 8.6.5.21, the firmware is downloaded, then the device reboot, begin the upgrade then stop with a graphic "!" without error message.
Somebody has an idea about the problem ?
Must i uninstall RecoveryInstaller, and if it's that, how ?
Thank's

The update failed because you have cwm recovery. You can't just deleted RecovryInstaller.
I've heard peoples have success using OTA root keeper to update.
Just be careful or you'll loose root
https://market.android.com/details?id=org.projectvoodoo.otarootkeeper

No sucess with the Voodoo OTA Rootkeeper here.

baseballfanz said:
The update failed because you have cwm recovery. You can't just deleted RecovryInstaller.
I've heard peoples have success using OTA root keeper to update.
Just be careful or you'll loose root
https://market.android.com/details?id=org.projectvoodoo.otarootkeeper
Click to expand...
Click to collapse
OTA rootkeeper will only help for keeping root after OTA update.
It will not help you with succeeding the update.

gls9 said:
OTA rootkeeper will only help for keeping root after OTA update.
It will not help you with succeeding the update.
Click to expand...
Click to collapse
Yes you're correct. For him to successfully get OTA update he need to go back to stock recovery or better yet jsut flash the latest update via CWM recovery.
http://forum.xda-developers.com/showthread.php?t=1409584

The problem is that i'm french.
Do you think that restoring an US stock recovery isn't dangerous for my tablett ?

I think tour Tab will have wrongs parameters...
Why do you want to set an US version ?
And a question more, why did you root your tab and stay with factory ROM ?

jef_k said:
I think tour Tab will have wrongs parameters...
Why do you want to set an US version ?
And a question more, why did you root your tab and stay with factory ROM ?
Click to expand...
Click to collapse
Response n° 1 : I don't want to "set an US version", on the contrary, but i'm not able to find a french version. If you know where i can find the good one, i will be happy !!
response n°2 : I want to stay with factory ROM to have OTA automatically, and also because changing manualy ROM with a custom ROM reset all my device, if i am not wrong, and i don't want to re-install all my programs.

Installing a Custom ROM doesn't wipe your data and apps from the tab. Effectivelly, you're wrong.
Also, Many Custom ROM has OTA.
For example, my Tab run Revolver and with Revolver Parts (from the market) I receive OTA update.
Updated many times, no loss of data or apps.
You should do it, Tab working well... really.

It's a good news for me !! I thought the firmware update with a custom ROM erase all on the device.
Thank's very much !!!

De nada ...
Your nickname make me smile... You're french, did you known "Tchi tchi" ?
http://www.youtube.com/watch?v=nysiqSjpT-0

Yes, i know this joke. This a very old joke.
Hopefully, my nickname is not in relation with this joke !

Easy official FIX from motorola for people who can't upgrade from 2.3.5 to 2.3.6

Here is a link that might help people that can't upgrade from 2.3.5 to 2.3.6 or having some problems with the baseband
Copied from motorola's website
"This software is for Motorola ATRIX™ 2 owners who experienced a failure during last upgrade (View Example) and as a result want to upgrade from Blur_Version.55.13.25.MB865.ATT.en.US, BP Patch 27 (View Example) to Blur_Version.55.13.25.MB865.ATT.en.US, BP Patch 36 (View Example). "
http://www.motorola.com/Support/US-EN/Android_Products/ATRIX-2_Software_Update_workround
it's very simple you just have to copy the files to the SD card ( Don't rename it ) then press About>> System Update
Then press copy then install update . YES QUITE SIMPLE
Hope it can help
Please use the thanks button

alcatel444 said:
Here is a link that might help people that can't upgrade from 2.3.5 to 2.3.6 or having some problems with the baseband
Copied from motorola's website
"This software is for Motorola ATRIX™ 2 owners who experienced a failure during last upgrade (View Example) and as a result want to upgrade from Blur_Version.55.13.25.MB865.ATT.en.US, BP Patch 27 (View Example) to Blur_Version.55.13.25.MB865.ATT.en.US, BP Patch 36 (View Example). "
http://www.motorola.com/Support/US-EN/Android_Products/ATRIX-2_Software_Update_workround
it's very simple you just have to copy the files to the SD card ( Don't rename it ) then press About>> System Update
Then press copy then install update . YES QUITE SIMPLE
Hope it can help
Please use the thanks button
Click to expand...
Click to collapse
So I went to the site. And don't see a download or anything.

Deliberate said:
So I went to the site. And don't see a download or anything.
Click to expand...
Click to collapse
Hit "next"

lilhaiti said:
Hit "next"
Click to expand...
Click to collapse
cool thanks got it workin... didnt need it, just really like to have all updates possible. i fxz'd then updated normally then updated to this then restored my restored v5. and its still there... wierd i thought my restoration would have made it back to the original 2.3.6 but nope, there it is...

Works great! Updated the baseband to the latest one! Boohoo! *homer*

Will this work if my phone's rooted?

Chrisruns said:
Will this work if my phone's rooted?
Click to expand...
Click to collapse
It will work but if it's modified in any other ways then the update might fail.
Updating by this method will remove your root but you can easily regain it, just follow the root thread.

can I run this update from 2.3.5 rooted or I should make 2.3.6 OTA first?

Yes. It is just a modified updater, all the changes are same as in OTA.

Having a problem. When I do the OTA update, it downloads it, restarts, starts to install, then I get a !. When it fully reboots it says, failed to install update. When I tried this method, stated above, I press System Update and it still wants to download, it has no copy option.

Deliberate said:
So I went to the site. And don't see a download or anything.
Click to expand...
Click to collapse
ur awesl\ome

Latest software update fails

Hi guys,
Just like other people I have also rooted my Note 3 and flagged/tripped the KNOX counter...
The issue first appeared when I was trying to upgrade from Android OS, v4.3 (Jelly Bean) to v4.4.2 (KitKat). The update notification popped, it took roughly 40 minutes to download the firmware and I was then prompted to install. The device then restarted automatically as usual and I received the "Failure to update" window. I have tried couple of times more in case something went wrong with the download but it didn't help. So I had to install the update manually from SamMobile, using Odin and wiping my phone data. Everything went well and I am now enjoying the KitKat version.
Today it seems a new update appeared around 26 MB and I am facing the same issue. After I download the update and hit install, the device will restart and then show the "Failure to update" window.
Is there any way to fix this? Does it mean I can never install the updates automatically?
Please advise and thanks in advance.

croussou said:
Hi guys,
Just like other people I have also rooted my Note 3 and flagged/tripped the KNOX counter...
The issue first appeared when I was trying to upgrade from Android OS, v4.3 (Jelly Bean) to v4.4.2 (KitKat). The update notification popped, it took roughly 40 minutes to download the firmware and I was then prompted to install. The device then restarted automatically as usual and I received the "Failure to update" window. I have tried couple of times more in case something went wrong with the download but it didn't help. So I had to install the update manually from SamMobile, using Odin and wiping my phone data. Everything went well and I am now enjoying the KitKat version.
Today it seems a new update appeared around 26 MB and I am facing the same issue. After I download the update and hit install, the device will restart and then show the "Failure to update" window.
Is there any way to fix this? Does it mean I can never install the updates automatically?
Please advise and thanks in advance.
Click to expand...
Click to collapse
Have you at any point tried to downgrade back to 4.3?

gee2012 said:
Have you at any point tried to downgrade back to 4.3?
Click to expand...
Click to collapse
Thanks for your prompt reply.
Why should I downgrade?*
*This is not me being an ass, just really wondering
Thanks again!

croussou said:
Thanks for your prompt reply.
Why should I downgrade?*
*This is not me being an ass, just really wondering
Thanks again!
Click to expand...
Click to collapse
I asked because some users tried to downgrade to 4.3 and now some can`t upgrade at all anymore except manualy You are not rooted atm right? How is your system status?

gee2012 said:
I asked because some users tried to downgrade to 4.3 and now some can`t upgrade at all anymore except manualy You are not rooted right?
Click to expand...
Click to collapse
Aha, interesting No I haven't tried to downgrade, but yes, I am rooted, I mentioned that in the original post

croussou said:
Aha, interesting No I haven't tried to downgrade, but yes, I am rooted, I mentioned that in the original post
Click to expand...
Click to collapse
Oke, well you can`t install official updates when you are rooted (modified the system)! I suggest you download Mobile Odin Pro from Play and flash the whole new rom from www.sammobile.com and keep root.

gee2012 said:
Oke, well you can`t install official updates when you are rooted (modified the system)! I suggest you download Mobile Odin Pro from Play and flash the whole new rom and keep root.
Click to expand...
Click to collapse
Right, so I can just receive the updates but not install them! that's convenient
Do I have to wipe everything again or just install the latest update? Because if I have to wipe everything each time there's an update, I may just cancel the whole update thing until there's something like a major update

croussou said:
Right, so I can just receive the updates but not install them! that's convenient
Do I have to wipe everything again or just install the latest update? Because if I have to wipe everything each time there's an update, I may just cancel the whole update thing until there's something like a major update
Click to expand...
Click to collapse
You don`t have to wipe as the updates atm are mostly bugfixes. Only wipe cache and dalvik cache after the flash.

gee2012 said:
You don`t have wipe as the updates atm are mostly bugfixes. Only wipe cache and dalvik cache after the flash.
Click to expand...
Click to collapse
Awesome then! From the description of Mobile ODIN Pro though it says "throw those firmware files on your SD...", where can I get those minor updates in order to download them?

croussou said:
Awesome then! From the description of Mobile ODIN Pro though it says "throw those firmware files on your SD...", where can I get those minor updates in order to download them?
Click to expand...
Click to collapse
Download the whole rom from here http://www.sammobile.com/firmwares/2/ and follow the instructions of mobile odin. You can`t install OTA`s.

gee2012 said:
Download the whole rom from here http://www.sammobile.com/firmwares/2/ and follow the instructions of mobile odin. You can`t install OTA`s.
Click to expand...
Click to collapse
Okay I think I got it, so each time there's an update I must download the whole ROM and flash it on top of the current? Since it's the same, it only updates the files that are needed while keeping the rest of the system intact.

croussou said:
Okay I think I got it, so each time there's an update I must download the whole ROM and flash it on top of the current? Since it's the same, it only updates the files that are needed while keeping the rest of the system intact.
Click to expand...
Click to collapse
Thats correct

gee2012 said:
Thats correct
Click to expand...
Click to collapse
You've been extremely helpful, thank you for taking the time to explain couple of things
Have a great weekend ahead!

croussou said:
You've been extremely helpful, thank you for taking the time to explain couple of things
Have a great weekend ahead!
Click to expand...
Click to collapse
You`re welcome bro

System update failed: there is no update APP

Hi all,
i am actualy on 137SP03.
Everytime when i want to update software (3 button update),i get an error message
"System update failed: there is no update APP"
Can someone help with this please?

Hi I am the same, how is your problem now? do you have a solution?

What update you are trying to do? What version?

muzammil84 said:
What update you are trying to do? What version?
Click to expand...
Click to collapse
Latest update: all problem solved, please see http://forum.xda-developers.com/show...7&postcount=55

heeelp need the lollipop update

Hi every body, before i begin, sorry if my english is bad and also sorry if i'm a total noob.
Well I tried to update my mate 7 to lollipop but there were no official ROM so I tried the beta. I've read that i must be on b137 then update to b308 and finally update to b317 which is more stable. The problem is I'm rooted so the update don't complete it shows me an error message. I think the only solution is to flash the stock rom but I don't know how. Can somebody help me pleeeease :crying:
thanks

Download and extract the B137 rom from here from http://www.huaweiblog.de/huawei_firmware_downloads/ascend-mate-7-downloads/ and put the dload folder to your external sdcard and go to the Updater app and choose local update, then flash the B308 and B317 OTA update and factory reset. Better unroot before flashing to avoid issues. Good luck mate

gee2012 said:
Download and extract the B137 rom from here from http://www.huaweiblog.de/huawei_firmware_downloads/ascend-mate-7-downloads/ and put the dload folder to your external sdcard and go to the Updater app and choose local update, then flash the B308 and B317 OTA update and factory reset. Better unroot before flashing to avoid issues. Good luck mate
Click to expand...
Click to collapse
Thank you @gee2012 for the URL but when I try to upload the file throught MEGA it says that the file has been removed or inexistent. Can anyone help ?

Piatch said:
Thank you @gee2012 for the URL but when I try to upload the file throught MEGA it says that the file has been removed or inexistent. Can anyone help ?
Click to expand...
Click to collapse
Here is a working link http://download-c.huawei.com/download/downloadCenter?downloadId=38741&version=66869&siteCode=ro. Scource http://forum.xda-developers.com/mate-7/general/firmware-official-t3064550.

gee2012 said:
Here is a working link http://download-c.huawei.com/download/downloadCenter?downloadId=38741&version=66869&siteCode=ro. Scource http://forum.xda-developers.com/mate-7/general/firmware-official-t3064550.
Click to expand...
Click to collapse
@gee2012 I followed your instructions step by step but the message is still the same : software installation failed Whats the problem with my Mate 7 ?

Piatch said:
@gee2012 I followed your instructions step by step but the message is still the same : software installation failed Whats the problem with my Mate 7 ?
Click to expand...
Click to collapse
Did you unroot your phone and do you have a MT7-L09? What message was displayed when you got the `failed`message?

gee2012 said:
Did you unroot your phone and do you have a MT7-L09? What message was displayed when you got the `failed`message?
Click to expand...
Click to collapse
Yes I unroot my mate 7 and yes I have a MT7-L09 that I brought from germany. The lessage is something like ''software installation failed'' with a red ''!'' On the top and an URL emui.com/blabla I dont really remenber. Are these informations useful ?

Piatch said:
Yes I unroot my mate 7 and yes I have a MT7-L09 that I brought from germany. The lessage is something like ''software installation failed'' with a red ''!'' On the top and an URL emui.com/blabla I dont really remenber. Are these informations useful ?
Click to expand...
Click to collapse
Try a data factory reset to get rid of residu files and what rom are you on right now, do you have the stock recovery?

Hi all. I was just wondering if mate 7 gets a lollipop update and EMUI 3.1 will that be worldwide or just for specific countries? I'm in Nz and Huawei Nz tol dme we won't be getting EMUI 3.1 but will get lollipop. if that's the case I wonder how long it'll take to get Marshmallow at all.
Cheers

yudumcan said:
Hi all. I was just wondering if mate 7 gets a lollipop update and EMUI 3.1 will that be worldwide or just for specific countries? I'm in Nz and Huawei Nz tol dme we won't be getting EMUI 3.1 but will get lollipop. if that's the case I wonder how long it'll take to get Marshmallow at all.
Cheers
Click to expand...
Click to collapse
Lets hope they skip Lollipop all together and focus on Marshmellow now, otherwise we`ll get it by the end of next year
But i must say i don`t miss Lollipop to be honest and the B145 KK build is rock solid in batterylife.

gee2012 said:
Lets hope they skip Lollipop all together and focus on Marshmellow now, otherwise we`ll get it by the end of next year
But i must say i don`t miss Lollipop to be honest and the B145 KK build is rock solid in batterylife.
Click to expand...
Click to collapse
Getting Lollipop took ages I worry Marshmallow will take another 3 years!! What abut EMUI? I'm in NZ and I've been told New Zealand won't be getting 3.1

yudumcan said:
Getting Lollipop took ages I worry Marshmallow will take another 3 years!! What abut EMUI? I'm in NZ and I've been told New Zealand won't be getting 3.1
Click to expand...
Click to collapse
Can`t imagine 5.1.1 will not contain EMUI 3.1 on all firmwares all over the world.

gee2012 said:
Try a data factory reset to get rid of residu files and what rom are you on right now, do you have the stock recovery?
Click to expand...
Click to collapse
I've already tried a factory reste and it didn't work. I am on the B137 P03 and I don't think I have another recovery than the stock one because I didn't change anything.
One more thing : after an unsuccessful update when I look to the system infos I found that I have 5.0 in the Android version and EMUI 3.0 not 3.1. But the rom is still B137 :/ I don't understand