It took a small fall while charging and the LED turned off. Phone hasn't been able to start since and the computer doesn't recognize it. I'm fairly certain the phone is dead, but I'm worried about the data (pictures, contacts, etc) that were left in the phone. Is it possible to extract this info myself? If not, can people at the T-Mobile do it for me?
Unless you can get adb access working I'm afraid not. Did you happen to enable Dropbox or Google plus photo upload? For contacts they should sync to Google anyway.
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Hi guys,
My Galaxy S3 is completely fried. Verizon is sending me a "new" one. Phone started acting up the past few days and would turn off on me, I would have to take out the battery and put it back in just to start it back up. Yesterday, phone froze and shut off while using it, took the battery out and put it back in... nothing. Couldn't even do a reset.
Is there ANY possible way to recover or save files that were saved on the phone's memory? Pictures and texts are my main thing. I have everything from the SD card of course, however a ton of stuff that I want to save was on the phone memory.
Any advice on how, if at all possible, to recover some of the files?
I tried plugging the charger into the phone without the battery in, and the red LED light came on. I was hoping this meant that only the battery was shot... but tried another battery and still nothing
I have to send the phone to Verizon within 5 days of receiving the "new" one they are sending to me. Should I be concerned about them possibly fixing my phone, and being able to access the files I had saved on the internal phone memory?
Thanks in advance for your help!
Meliette
Have you tried ADB? I'm not sure if the phone has to be on for that though
Edit: first off, are you rooted? Are you on stock or a custom rom? The stock rom has 2 data backups in place I'm aware of; Verizon Backup Assistant and your Google account. The Google account should restore your contacts and your pictures should have uploaded to Google+. What the Backup Assistant does, I don't know, but I'd assume you can check that by logging into your Verizon Account
Edit: After looking around, the consensus seems to be that you are unfortunately out of luck. I think the steps mentioned above are your only options. Hopefully somebody else will reply with more options/better news, but that's the extent of my knowledge in this area.
Hey Guys, I have a weird situation that I can't find much info on (if the info exists, please point me in the right direction).
Recently my screen died on my Nexus 6P, Google sent me a new one under warranty and it will arrive in a few days, however I want to recover my data (particularly text messages, contacts, app data, and settings from the old phone before sending it back in.
As the phone sits now, the screen shows no display, however the digitizer works and I can unlock the phone with the fingerprint reader. The phone is running marshmallow and has not been rooted.
How would I go about either enabling MTP mode so I can transfer the files over USB, or turn on USB debugging without being able to view what I am doing? Is there a way to use voice commands to change settings? Is there any way to change these settings from a computer (doubt it).
Hi,
Try this thread:
http://forum.xda-developers.com/showthread.php?t=2786395
The experts there may be able to help.
Good luck!
I JUST got a replacement LG v20 (like literally sent back my first V20 on thursday) for a v20 that wasn't quick charging. And I left it on top of a car when pulling out of a gas station and it fell off and promptly got run over. First cellphone I've ever actually broken or even cracked a screen on. So annoying.
Anyway, the phone was still working using my bluetooth headset but I didn't realize and the battery died shortly after. I'd like to try and backup a few things on the phone before switching over to my insurance replacement (specifically let Whatsapp backup automatically run at 3am, backup SMS messages and backup call log) but I have the PIN required on restart option set. Everything I find online about getting an android phone unlocked with a broken screen seems to be talking about the screenlock and not the PIN on restart feature. Before I go buy an OTG breakout cable to use a mouse and HDMI monitor will that even work with PIN on restart? Can I connect to the phone with ADB before it actually boots into android (and set the USB connection as something other than only charge; not even sure I've set USB debugging yet since the phone is so new for me)?
It won't be the end of the world if I can't get into the broken phone, my photos are automatically backed up to Google drive, all my contacts, emails, tasks, calendar etc are cloud based (exchange server or gmail). Really the only thing I'd lose would be SMS's since last week, whatsapp since last backup, and my call log. But that would be really annoying to my pseudo OCD; I have an uninterrupted record of every text message I've ever gotten since treo in 2004.
Thanks in advance for any help.
Hello,
The situation is faced by lots of people and this is really very irritating. But I would like to tell you that there are ways to unlock your Android phone with broken screen. Maybe you are not aware of this fact but actually, you can unlock your phone without typing password on phone. The only possible way is by using a professional tool like Android Unlock. This is a great utility that helps to unlock any device whether its dead or broken, whether its locked with PIN, fingerprint, face lock, password etc. This tool is just amazing as it effectively works to unlock Android phone with broken screen.
My brother recently shattered the screen on his s6 active. I was able to remove the bad screen because it was black and nothing on it at all. The phone still functions because the light comes on and changed colors when he got messages. I connected it to Kies and it will not recognize it because it is locked with a pattern. He bought a quick prepaid phone to use for now. His pictures and everything did not sync to his google account so everything is in the phone. I dont think he turned on debugging because he does not even know what it is. Long story short is there a way I can access the files and copy them over with adb or something? Or maybe a prepaid 30 dollar phone that uses the same display connection that I can just rip the screen off and plug it in temporarily? Anyone able to give any advise on this? Thanks in advance.
I am very computer illiterate so I am hoping someone can help me here! My friend has a Galaxy A01 with a broken screen and he needs his contacts off of it. He didn't have it backed up in google or anything. I have his broken phone here. CAnt I just connect his phone to my computer and somehow retrieve his contacts off of it? Any help would be greatly appreciated!
sme3mis said:
I am very computer illiterate so I am hoping someone can help me here! My friend has a Galaxy A01 with a broken screen and he needs his contacts off of it. He didn't have it backed up in google or anything. I have his broken phone here. CAnt I just connect his phone to my computer and somehow retrieve his contacts off of it? Any help would be greatly appreciated!
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No, you have to be able to unlock the screen in order for PC to connect to the device. Your screen is broken which means you can't unlock the screen. If they did not have anything backed up to Google then I'm pretty sure they also did not have USB debugging enabled. Between the screen being broken and USB debugging not being enabled, you are pretty much screwed with no way to retrieve anything from the device.
This is what happens when one takes things for granted or never considers that things can easily go wrong and overlooks the necessity of backing up important data to avoid the situation they are currently in.
Accept your losses and consider it a learning experience. In the future, make certain to back up important data.
Hi, do you mean your computer can detect your friend's phone via USB cable? If yes, try Coolmuster Android Backup Manager. Its free backup function can help you access to contacts on the phone and export them to the computer via USB cable. It's easy and safe. You just need to enable USB debugging on the phone. About the details, please search online. Hope this will be your help.
You may not able to get back contacts if you don't have a backup on Google. You can check the local backup. If you have taken local backup then, you can bring back his contacts.