First off I am doing this on behalf of my friend, I don't own a moto G but he does and and so I knew this could be a good place to get help.
Also some crucial information is that the phone is completely stock, not even rooted, and he has had the phone just over a month, so it still has warranty but it would be easier to get it fixed at home then going to a repair centre.
Basically, his phone froze from typing a message, so he held the power button for numerous seconds before it force turned off. He then turned it on, and from what he has told me it seems it did the boot up animation and then gives a black screen, and he can't do anything from there but force turn off. He tried using the 'factory' and 'recovery' buttons in the recovery menu (he pressed power+volume down which I suppose is recovery menu) and they brought him back to a black screen.
Through my knowledge I don't know what could have caused this, or how to fix this, so I've come on the one place that would be able to give help
Sorry if the details are a bit vague but that's all I know, and my friend would appreciate some sort of help to fix.
Thanks in advance
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pinhead97 said:
[...]he pressed power+volume down which I suppose is recovery menu) and they brought him back to a black screen[..]
Click to expand...
Click to collapse
You will enter fastboot mode with power+volume down. Once in fastboot mode you can navigate through the menu using volume down and you can choose an option while pressing volume up.
EDIT: Oh im read somehow that he pressed Volume up. I was wrong with that.
If the problem persists after the recovery/factory reset (if possible) i would recomend you to give that phone to the repair center.
Related
I have a DOPO T708 7" tablet and it used rootchecker when I got it. Rootcheccker said it was rooted. So I installed the usual (busybox etc...) The tablet started randomly rebooting a lot, and not it's stuck in a bootloop. I don't care about data or anything, I just want it working again. HELP!!!
Try this...
Found this thread while looking for a way to root the T708 I bought today. Don't know if this is still an issue for you, but if so, maybe I can help. The one I bought today would load to the Android screen, then hang there. The person couldn't figure it out, but after much searching, I did...
Try this... Power down the device fully. Press and hold MENU hard key, and power on the device. Hold both the MENU key and the POWER button until the device boots and loads into a screen with an Android picture. From here press and hold the volume down key and the deveice should load up the standard Android recovery menu with a factory restore option. Should get you back on your feet...
NOTE: I BELIEVE it's the volume down key at the part I mentioned. If that doesn't work, try it with the volume up key. This is my first experience with these devices, so bear with me...
Hope this helps you, or some other poor soul that's found themselves in need...
Still stayed in the boot loop but thanks anyway. Glad someone's is working haha
I had to send my dopo tablet to the company in ontario california.they will fix it for free even if you are rooted.But you have to have your reciept.And within one year of purchase.
Sent from my D7015 using xda app-developers app
Got it to work!
Let it completely die. Then plug it in via mini usb. Hold menu, then power. Android logo appears, let go of the buttons. Android on back appears, press volume up. Menu appears. Factory reset, working, yay!
[Q]Can't get into Recovery Mode,possibly due 2 "sticky" power button.It got worse
Couple of things first to lay down the situation.
I'm on BEAN Builds 19,
http://forum.xda-developers.com/showthread.php?t=1973982
I'm also using ClockworkMod Recovery. Not sure what version.
Now my power button is one of those "sticky" ones, where it's not springy. This has caused me a few problems in which I can't seem to use the button to turn on my phone anymore. If the phone is off, I have to pull the battery, and then re=insert it to turn the phone back on. Also I'm not sure if button is "being held down", since it's so sticky, but the quick toggle options in the ROM for Restart and Recovery don't work. When I use the quick toggle for restart, my phone just turns off, and doesn't restart. As for recovery, I'll touch on that below.
Today I wanted to flash myself a new modem. So I tried to get into Recovery mode. I go into there once after a couple of tries, but the Power Button , being in the down position from the "sticky button", hit the option to restart the phone before I could flash anything/do anything. After a couple of tries of unsuccessfully getting into Recovery Mode the normal holding down buttons way, I decided to try the quick toggle in the rom to get into Recovery mode.
But just like hitting the restart option, it didn't do what I wanted it to do. My phone shut off, but that was it. Now when I try to battery pull and reinsert to get the phone to turn back on, all it does is show the Samsung Logo, turn black, and that's it. I'm assuming that it's trying to boot into Recovery Mode since that's what it was last told to do before I shut off my phone, and I also think that the "sticky power button" is throwing off the phone's attempts to do that.
Any help or direction would be great and much appreciated. Thank you for your time you took to read this.
Bang ur fone on a table. Seriously ppl been doing that on ur situation to pop out the power button. Try to cover ur fone or put a cloth on table so ur fone wont get scratch and stuff
Sent from my d2lte using Tapatalk
VigilanteM2 said:
Couple of things first to lay down the situation.
I'm on BEAN Builds 19,
http://forum.xda-developers.com/showthread.php?t=1973982
I'm also using ClockworkMod Recovery. Not sure what version.
Now my power button is one of those "sticky" ones, where it's not springy. This has caused me a few problems in which I can't seem to use the button to turn on my phone anymore. If the phone is off, I have to pull the battery, and then re=insert it to turn the phone back on. Also I'm not sure if button is "being held down", since it's so sticky, but the quick toggle options in the ROM for Restart and Recovery don't work. When I use the quick toggle for restart, my phone just turns off, and doesn't restart. As for recovery, I'll touch on that below.
Today I wanted to flash myself a new modem. So I tried to get into Recovery mode. I go into there once after a couple of tries, but the Power Button , being in the down position from the "sticky button", hit the option to restart the phone before I could flash anything/do anything. After a couple of tries of unsuccessfully getting into Recovery Mode the normal holding down buttons way, I decided to try the quick toggle in the rom to get into Recovery mode.
But just like hitting the restart option, it didn't do what I wanted it to do. My phone shut off, but that was it. Now when I try to battery pull and reinsert to get the phone to turn back on, all it does is show the Samsung Logo, turn black, and that's it. I'm assuming that it's trying to boot into Recovery Mode since that's what it was last told to do before I shut off my phone, and I also think that the "sticky power button" is throwing off the phone's attempts to do that.
Any help or direction would be great and much appreciated. Thank you for your time you took to read this.
Click to expand...
Click to collapse
I've got a very similar issue. Only difference is my power button is not stuck at all. However regardless of how I try to enter recovery/Download/ or simply to restart my phone I often times have to try 10 - 15 times before anything other than the Samsung splash screen into black screen of ??? Happens. Up until 5 minutes ago and hopefully for good something somehow decides to let the phone do as I had asked(told) it to do. Wish I had an answer or some help for you instead of reporting the same problem. Hopefully someone out there does.
Sent from my unknown using XDA Premium 4 mobile app
johnsgone said:
I've got a very similar issue. Only difference is my power button is not stuck at all. However regardless of how I try to enter recovery/Download/ or simply to restart my phone I often times have to try 10 - 15 times before anything other than the Samsung splash screen into black screen of ??? Happens. Up until 5 minutes ago and hopefully for good something somehow decides to let the phone do as I had asked(told) it to do. Wish I had an answer or some help for you instead of reporting the same problem. Hopefully someone out there does.
Sent from my unknown using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Did you open up your phone and meter the button? If not its probably sticking. The button you see on the outside is just a contact not the actual button so it won't look compressed. Sounds like your problem is super sensitive button which is related to the sticking button in fact it was what happened to me beforeit started sticking.
ThePagel said:
Did you open up your phone and meter the button? If not its probably sticking. The button you see on the outside is just a contact not the actual button so it won't look compressed. Sounds like your problem is super sensitive button which is related to the sticking button in fact it was what happened to me beforeit started sticking.
Click to expand...
Click to collapse
No sir, I've not looked into that. Indeed I will now, and I thank you for your response.
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I have a tablet that I am repairing for a friend, trying the usual combo for putting into recovery, it only has a home button, a power button and the volume up and down I believe, it also has a reset button. It gets stuck on the following screen in picture and when I try the recovery mode options that I've read this happens.. Any help would be great :/ (ps I know second picture is bad. It's back lit screen and when touched a white line goes across it)
Sent from my LG-E425f using xda app-developers app
This might be the stupidest quetsion ever but, I'm totally helpless.
I need to access the recovery, I flashed a rom which stucks at the boot screen, I need to flash another yet I cannot shut this thing of. I keep pressing the power button for 10secs, 3buttons starts to flash and screen goes dark. When I let it go, it restarts.
How can I power of this device without accessing the OS?
Desefun said:
This might be the stupidest quetsion ever but, I'm totally helpless.
I need to access the recovery, I flashed a rom which stucks at the boot screen, I need to flash another yet I cannot shut this thing of. I keep pressing the power button for 10secs, 3buttons starts to flash and screen goes dark. When I let it go, it restarts.
How can I power of this device without accessing the OS?
Click to expand...
Click to collapse
Hold it until the buttons stop flashing, about 20 seconds.
Sent from my Nexus 4 using Tapatalk
I keep pushing the button for way longer than that. Still it reboots.
Take a look
watch?v=EQL-IvTZoUk
Originally Posted by no99sqrd View Post
Little late to the party, but I've found the best way to get into boot loader wiht any consistency is to hold the volume down and power button for five seconds or so, then let go of the power button (while holding volume down), then tapping the power button. Boot loader should pop up
Hope this helps!
Click to expand...
Click to collapse
This solves it all!
Sorry, i am really new to this site, and never had a problem like this with a previous phone.
I get home from the grocery store and my phone is off, so it seems, plugged in it, got the M to pop up do the little world thing, then the screen goes to black,
i leave it to charge a little while, come back, and everthing on my phone is working , except for the actual display{now i know its not the display or screen because when i boot it there are no problems with the boot/restart} and if i touch around the screen it lightly vibrates, weird,
i put it to boot menu and my first time trying a normal restart nothing, so i go to motorolas website to get an application to back up my data or something get the motorola device manager and its useless, all it does is tell me my drivers are up to date, look around some more for an easy backup program can't find any except one that won't connect because i can't see where to press ok on the screen
just ended up copy pasting over all 5 gigs of hardrive space
i try to do factory reset, but if i click factory on the boot menu it just restarts it, if i go into recovery it pops up the picture of the opened android robot, and says no command, i have tried pressing volume up for 15 seconds, and then taping the power button to no avail,
interestingly enough once i managed to get the screen on for the phone then it faded to black like a screen saver never to come back.
Anyone know what i can do to unbrick the phone?a program that i can go in and restore it back to factory settings?
i recently updated to 5.0 maybe on friday, haven't had problems, or dropped phone since then
just extremely frustrating,
Recovery key combination was changed after lollipop. Press and hold power button for few seconds and then tap vol up (when you see android robot and no command)
Sent from my XT1033 using XDA Free mobile app
U can flash stock firmware also from your pc..press vol down + power button for fastbootmod then press vol down and then vol up and power button for recovery mod