Hey guys...
Kinda ultimate noob here, so I'll start from the beginning because I don't know what information could be pertinent. I don't really know much lingo at all, but I have a completely stock, unrooted HTC Inspire 4G from AT&T that my cousin gave me a few months ago. On and off since then, I've had a few random restarts and crashes, no big deal, always came back up. The other day,about a week ago, the headphone icon started blinking and my sound stopped working, so I restarted the phone and it got stuck on the ATT boot screen, so I took out the battery, let it sit, and when I put it back together, everything was fine. Last night, I was in a meeting and my phone battery was at 2%, so I turned it off so avoid it dying. I got home and plugged it in, and when I went to turn it on, it would not load past the ATT boot screen. I let it sit overnight, and a couple hours ago I tried a factory reset, and tried to boot up again, and it got stuck in what I believe is called a boot cycle, where it would go from the HTC startup screen to the ATT screen, go black, then repeat over and over. I did some research, and tried to use an RUU to set everything back to complete stock, but both of the ones I tried gave me the "Please get the correct RUU and try again" error. I have the 1.03.2011 RUU up right now, and it says that my image version is 3.20.502.52, and gives me that same error. I don't know if I completely effed it up or what, so any possible help would be greatly appreciated. I've been looking through guides and trying things for over 12 hours, but I can't get anything to work, so it would be best to start from the beginning. I tried to get everything I know about the problem in there, but if more information is needed, just let me know and I'll do my best to get it for you. I've heard great things about XDA and did most of my research here, so I'm hoping you can work some of your magic on my phone
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My wife and I both have non-rooted TBs which started experiencing random reboots after the OTA. We went to the store and they ordered us two new ones. They'll be here Tuesday.
Yesterday my wife's TB rebooted, and got stuck at the HTC logo. She was unable to turn it off. I did a battery pull, and again, stuck at the HTC logo. I swapped my battery since hers was low, nothing. It's dead, Jim.
We called the store and they wouldn't swap it since one is already on order. My wife is a doctor, and being without a phone until Tuesday is not an option. So I loaned her mine. (Sigh).
I tried reflashing the latest signed ruu I got from another thread. I downloaded it onto my SD card, swapped cards, and I was able to hboot and the install seemed to go fine. However, it had no effect. It still gets stuck in the same spot.
Tried factory reset, recovery, nothing. Every time I reboot I get stuck at the logo and I need to pull the battery.
Out of curiosity more than anything else, any other things I can try?
Thanks.
ZBoater said:
I tried reflashing the latest signed ruu I got from another thread. I downloaded it onto my SD card, swapped cards, and I was able to hboot and the install seemed to go fine. However, it had no effect. It still gets stuck in the same spot.
Tried factory reset, recovery, nothing. Every time I reboot I get stuck at the logo and I need to pull the battery.
Out of curiosity more than anything else, any other things I can try?
Thanks.
Click to expand...
Click to collapse
Unfortunately, the only thing I would've suggested would be flashing the signed ruu.
You could try reverting to the pre-OTA firmware, but I'm not sure you'll be able to use ADB if you're stuck bootlooping. Check out the "NOT FOR ROOT USERS" section.
ZBoater said:
My wife and I both have non-rooted TBs which started experiencing random reboots after the OTA. We went to the store and they ordered us two new ones. They'll be here Tuesday.
Yesterday my wife's TB rebooted, and got stuck at the HTC logo. She was unable to turn it off. I did a battery pull, and again, stuck at the HTC logo. I swapped my battery since hers was low, nothing. It's dead, Jim.
We called the store and they wouldn't swap it since one is already on order. My wife is a doctor, and being without a phone until Tuesday is not an option. So I loaned her mine. (Sigh).
I tried reflashing the latest signed ruu I got from another thread. I downloaded it onto my SD card, swapped cards, and I was able to hboot and the install seemed to go fine. However, it had no effect. It still gets stuck in the same spot.
Tried factory reset, recovery, nothing. Every time I reboot I get stuck at the logo and I need to pull the battery.
Out of curiosity more than anything else, any other things I can try?
Thanks.
Click to expand...
Click to collapse
RIP poor TB
How long did you wait for the screen to clear?
Just curious because I know usually when I do any type of update or rom change, etc, since you normally wipe the data and cache, the boot up can take quite a long time on the initial boot up.
I know some people report as long as 10 minutes or so to get past the screen. I don't think mine ever took that long, but there have been times I think it's stuck and then a minute or so later, it gets past it.
Just my two cents.
This has happened to a few people already after the update. I don't know what is in this update but HTC screwed up majorly.
Sounds a lot like what happend to mine, but mine was rooted.
See here...http://forum.xda-developers.com/showthread.php?t=1090531
LOL, I welcome the breaks when I can't find my phone for the day.
you should just leave it on the htc logo until the battery dies or until it get wayy to hot.. just to see
will9512 said:
you should just leave it on the htc logo until the battery dies or until it get wayy to hot.. just to see
Click to expand...
Click to collapse
What would that accomplish?
Yeah your lucky you got a guy to order your phone because I wouldn't have because even the new ones are rebooting, when you get it I would suggest postponing the update if it comes without the Mr1 update, as far as your wives phone yeah I would check out the forum uptop on going back to old software other than I have had a few people come into the store with same problem and couldn't do anything( mainly because I have no access to anything), but ship a replacement, oh and one suggestion is if you don't want your wife to borrow your phone your local store does have emergency stock Android loaners that you use until you get your replacement in, and then you just send your phone and the loaner back in the FedEx box so if you really need a phone you can do that.
Sent from my ADR6400L using Tapatalk
I believe your random reboots are due to the new radio which is tied into the OTA. If you apply the OTA again your still going to have random reboots. I ever used the newer radios and have never had a random reboot.
Help guys, I just randomly restarted my TITAN to brag about my startup speed (she has a GS2), luckily she went in to get some water. I had updated it with the most recent HTC update two days ago, no problems there. Was developer unlocked without any hacking. I've tried re-rebooting it. It's not booting to recovery with the camera button down too. Theres an option to factory reset if I hold down the volume buttons on boot, but I really want that to be my last option, if it even works at all. Please tell me theres something I can do about this ... my heart is breaking!
try pulling the battery out and then restarting?
Moved to Q&A
Eh ... I did that, heck, i've even let the battery run out too. Plugged to my computer and it shows the charging icon. After a bit, it reboots (expectedly) and gets stuck at th logo all over again. I'm at my wits end. I really don't want to reset it; whether its all my precious data thats preventing me from doing it - or the fact that if it still doesn't work afterwards i'm totally screwed, I don't know.
//Sorry for posting in the wrong forum
Phew. So after about 6 hours of random button holding, battery pulling and facepalming, I decided to factory reset the phone. Funny thing is, as I rebooted and held the volume buttons, the download mode screen popped up! Luckily, since I had just updated the phone about two days ago, not only do I have a restore point, but its a recent one too! So glad.
Now the question, was it the update that caused this problem? I noticed that the OS version remained at 7720 after the update, didn't know what the BL/radio version were previously. Any TITAN owners care to chime in?
I had this exact problem with my Titan just a few weeks ago. I didn't have a restore point unfortunately. But had to go through the whole reset process
Hello people, first off lemme say I'm not necessarily new to this forum, I for sure have used it a hell of a lot in the past and I know roughly what goes on around here, I've recently created my account in order for me to actually be able to be able to plead for the amazing help the XDA is known for.
Anyway, long story short, I don't know what the hell happened, but allow me to start from the beginning. I went on a camping weekend with my OPO, phone worked flawlessly all weekend and lasted the whole time, everything was fab, went back to a mates house and asked if I could borrow his phone charger (He has a Lumia 625 incase anyone was wondering), we then went out shooting and I left the phone there for a few hours to charge. Came back to it and it was fully charged, but had turned itself off? Because it was on the power off charge screen when I came back to it, and was on lock when I left it, nobody touched it in that time. I took it off charge, powered the phone up and it must of boot looped about 3 times? Eventually it got into CM but there was no lockscreen, went straight to the homescreen. This is where it went nasty, the capacitive keys outright weren't responding, the device wasn't slow as such, nor was the CPU running hot or doing anything intensive (I have CPU load display enabled), but the date was set to Jan 1970, and the phone couldn't pull a signal at all. WiFi outright wouldn't switch on either. So I tried rebooting it a few times, to no prevail. For some reason, I accidentally tapped Bluetooth in the quick settings panel, the phone crashed and rebooted, and wouldn't stay on for more then 3 seconds? Before crashing and rebooting. I've since gone into recovery and tried a factory reset, cleared cache and media too, but to no luck. Phone still doesn't stay on for more than about 3 seconds once it actually gets into CM (The welcome to CM screen, it crashes 3 sec immediately after boot).
I have no idea what I'm supposed to do, can anyone try shed some light on this? Much help would be appreciated and I sincerely APOLOGISE for the wall of text. Many thanks.
^Dat wall of text doe (sorry about that)
Check out this thread:
http://forum.xda-developers.com/showthread.php?t=2922849
PS. You might want to consider using paragraphs in future posts, that's one hell of a long paragraph there [emoji13]
Transmitted via Bacon
Thank you man for the pointer, I'll give it a go. And yeah sorry for the wall.
No worries, I hope it works for you.
Transmitted via Bacon
I am having the same issue since last night. Put my phone to charge and when I picked it up it stayed on for about a minute unable to connect to Wifi or cellular signal. Then it went to a crazy boot loop. Wiped cache, media and at the end data. Now it boots and it stays on for a few seconds and reboots. I will try the solution when I get home tonight but I was just curious if it worked for you.
Before I start I will say I am rooted and have tried multiple different ROMs to make sure that's no the problem. Starting last Saturday, my phone would randomly turn off. I never saw it turning off until today though. I just thought that somehow it had turned itself off in my pocket. However, today I caught it turning off. Right before it shut down, a logo of a gray battery with a USB cable going into it with an exclamation point in a triangle off to the side appeared. Then, when I tried to turn it on, the same symbol showed up and I couldn't even get to the LG logo. An hour later when I tried again, it booted up, no problem. At the time, I was running illusion rom with Rin kernel. After several other times of the phone turning off with the logo and not being able to turn it back on for a half of an hour, I decided to go back to my old backup of illusion to see if that was the problem. The random turn offs persisted. Worried, I flashed the latest cm12 nightly. Things were going great until just 20 minutes ago where the phone turned off accompanied by the symbol. Whaf does it mean? What should I do? Hopefully my phone's not broken cuz I don't think at&t of lg will accept a phone that's rooted and has seen multiple Roms.
update
Today the problem has persisted and the shut downs have occurred at exactly the same times as they did yesterday. I think I might have to use the "return to stock" stuff and send it to LG. I'm pretty sure this is an internal hardware issue since I have tried multiple different Roms without installing any apps and the problem persists. I am going to call LG now and see if they'll replace it. I've also tried a spare battery so that certainly isn't the problem. I'm confused. If anyone knows what to do, please share.
I would flash tool back to stock and start over. That really does fix a lot of weird problems. It has for me anyway.
Just tried reflashing stock. No success.... sending it in to LG next Tuesday since Monday is a Holiday and its still semi-functional so i'll use it during the weekend. Hopefully they wont charge me for it.
I have only had it for about 16 months now. It is a MetroPCS GS7 so it's a T-Mobile variant if that matters. Never been rooted or modified in a similar way. The same thing happened with my previous phone, a GS4 which never got fixed. I was just using a video downloader app when it suddenly restarted. It only shows the first screen for about 5 seconds then restarts. I have some experience using ODIN and flashing ROMs but I don't know what I should try with a GS7.
After a few tries to get it into recovery, this is what happened. The blue recovery message in the top left showed up but I didn't let go of the buttons this time. Then this rotating white circle showed up and said something like "applying system update". After about 20 seconds then I got a screen with the dead android and it said "no command" below it. Then I don't know what happened but then suddenly the recovery menu showed up. So I picked to just power off so it is just turned off now and no longer in a boot loop. I don't know what to do from here. I won't turn it back on until I get advice on what to do next.
If you just want to fix it without worrying about losing data, see if you can get it onto download mode and full a full stock flash with all 4 firmware files in Odin.
If anything is corrupt, Odin should give you an error message which might be enough of a clue as to where to look next.
OK so I flashed it once and it didn't work, it was still stuck. After that I just gave up on keeping anything and wiped all data. I flashed it a second time and it still got stuck, but after about 10 restarts it finally worked. However it is now on the T-Mobile firmware instead of the Metro PCS one and also I am having weird problems now. I would like to go back to the Metro PCS however I cannot find any firmware for a G930T other than T-Mobile. The problems I have experienced so far is the auto brightness does not work anymore, I have to manually set brightness even when it is switched on, the screen turns on for a few seconds when it's done charging now, and also I restarted my phone to fix an app and then it got stuck in a loop again. It took 10 restarts then worked again, but that is still a problem. I don't even know if I should still be wasting my time trying to fix this. I really don't want to buy a new phone right now but I also feel hopeless in fixing this one.