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SIM Card Missing (Locked?)

Ok - tearing my hair out here...
I have an AT&T Fuze I was given and am trying to get it going on Telstra NextG here in Australia.
I was fully expecting the device to be SIM locked, and am ok paying to get an unlock code, however I'm not sure exactly how to tell. When I boot the device up, it gives a missing SIM card message:
The SIM card is missing.
You can still make emergency calls if your service provider supports it.
Click to expand...
Click to collapse
...not a "Your device is locked" message. Can someone tell me what the device should look like? I'm assuming that I should get something other than a missing SIM message?
I'm starting to think that there is a physical problem with the device I have tried two Telstra SIMs, an old Prepaid Vodafone, and four Optus ones...just for good measure. (Except for the Telstra ones they aren't in service, but I assume they should still be recognise)
I've also put HardSPL and TAELROM v4.23544, and the device functions beautifully, except for no network access :-/
I've also tried putting some sticky tape on the top of one of the SIMs to try and give it a better contact, as mentioned in one of the other threads.
Yes, I'm sure I'm putting it in the right way up (SIM works fine in my Touch Pro), and all the contacts appear clean etc.
If someone else has had such an error repaired, can they tell me if it's a major task? Or fairly cheap?
Weird and the previous owner took the AT&T SIM out in front of me, and apparently it has never given any issues before.

Looks like it is sim locked to me.
at&t have an unlock.exe included in their ROM which is used for unlocking via code, you could see if your friend can get unlock code from at&t (can get free code in most circumstances! ) If he can you could flash back to a at&t ROM & unlock.
Other option would be using IMEI unlock service or olipro unlock service.

Thanks for the reply!
Ok, so this is normal? The unlock.exe doesn't fire automatically and you get a SIM missing message until you run it manually? That would be awesome if it is the case.
I could probably get a free unlock, but for the effort of calling the US I'm happy to make a donation to Olipro if that's likely to work. (And he can fix his website - opened a ticket for that)
I'm assuming the IMEI unlock service option wouldn't work unless I flash back to an AT&T ROM to get unlock.exe back, as that will just give me an unlock code which I will have nowhere to type, yeah?
Thanks again.

So, you got an AT&T Fuze (US) and you're trying to get it working on your network Telstra? Now your SIM Card, its not working on the Fuze, but it does work on your old phone? Or on any phones on your network? Any of your family/buddies SIM card work on the Fuze? Im just trying to figure out if its the SIM card or the Card reader on the device that's not working. As far as why you are getting the "SIM card missing screen" I'm not too sure about. I've searched all over the net trying to find out what kind of screen is displayed when the phone is SIM Locked, but no luck!!! Anyhow, many times these devices are locked to their specific carriers for security purposes. I did come across a few threads where people from foreign countries that bought (US) spec phones needed to SIM unlock. So i would say if money is not an issue, try SIM unlocking for a fee. Narrow down the problem. You can try this link http://forum.xda-developers.com/showthread.php?t=556059&highlight=SIM or http://raphael.sim-unlocker.com/
Two other notes:
I have an AT&T Fuze and in the (US) we have 3g networks. Before I upgraded to the Fuze my old SIM Card was not 3g compatible. It was a 2g SIM, therefore it did not work on the Fuze. (this may not be applicable to you) But note your SIM might not be 3g or the device needs to be unlocked for access to other GSM networks.
Last, my girlfriend is from Hungary and she brought a GSM cell phone, i think it was Tmobile. Anyhow I tried my AT&T Sim Card on it and the phone did recognize it...hahaha I just concluded...If the SIM Card is not recognized, then it must be missing....wow!!!
SIM Unlock, give it a shot....

Yep - AT&T (US) on Telstra (Australia).
Mister B above has given me some hope that the HW is ok, and I just need to get it unlocked... but I was hoping someone could confirm that this is normal before I spend AU$25.
All the threads I read seemed to imply that it would just pop up and ask you for a code when it detects a SIM card from a different network, but that didn't happen to me.
Also, I think I have to wait for Olipro's site to come back on the air (http://raphael.htc-unlocks.com is down for me at the moment). I'm hoping his SW doesn't required me to type an unlock code on the device itself.
Otherwise I will need to reflash the AT&T ROM back to get the unlocker.exe app (unless someone can send it to me? Not even sure where that is stored on the standard ROM to be honest.
Yeah - been through the whole 2G vs 3G SIM card before. Pretty sure my current one is good, as it's not that old and I get 3G on my Touch Pro with it.

As far as i'm aware the at&t devices do not show the unlock code window, you have to run the unlock.exe.
If you are sure the device & your network have compatable radio bands I would put it down to sim lock.
As far as i'm aware IMEI check doesn't need code input, they have support line & when I used them they were cheaper than Olipro.
http://www.imei-check.co.uk/raphael_unlock.php

Thanks (didn't realise IMEI Check was a website!)
Umm...back to nasty AT&T ROM now. Any hints where I might find unlock.exe (or a shortcut to it?)

Meh - IMEI Check website might be cheap, but they tell you AFTER you have generated the source file etc, that all first time users must validate their PayPal sale by...get this...taking photo with their camera phone of some documentation proving their identity, and email it to them...which they will process in 8 hours or so. No thanks...
Hmmm... http://www.unlocking.com/HTC-Fuze-Unlocking.html says:
"How To Enter Your HTC Fuze Unlock Code
Once you have received your HTC Fuze unlocking code, it is very simple to enter it:
- Insert any Sim card into the handset
- Turn the phone on
- You will be prompted to enter and Unlock Code
- Enter the code we provided
- Your phone is unlocked"
Double Meh. That's the bit I'm having issues with...

Ok. Used sim-unlocker.com, and once the software had finished doing it's thing, it popped up a box on the phone asking me to input the code.
Trouble is, SIM still not recognised Guess I'm looking at a fraked phone... (What a waste of time and money that was)

That is a bummer, you saw it working with the at&t sim, yes !
The fuze supports the 850MHz UTMS band so it should work fine on next G.
You could try flashing a generic HTC ROM complete with radio & seeing if you get any luck with that.
Also try some more packing on the sim card just in case it is simply a contact issue.
Total bummer if the fuze has developed a fault.

Thanks for everyone's help. It's in getting a quote for repair. Looks like I stuffed one of the pins when I put the SIM card in for the very first time :/

you gotta go to comm manager and start gsm or phone service then it'll say your phone is locked and ask for an code

Zilch said:
Thanks for everyone's help. It's in getting a quote for repair. Looks like I stuffed one of the pins when I put the SIM card in for the very first time :/
Click to expand...
Click to collapse
What are the odds on doing that, total bad luck.

HTC Fuze is lock to AT&T
djteotancolis said:
you gotta go to comm manager and start gsm or phone service then it'll say your phone is locked and ask for an code
Click to expand...
Click to collapse
The only way is use the simunlocker software ore buy it for $2.70 US dollar on ebay to get the unlock code from the guy name blowfish06 or get the code from AT&T. I unlock over some of them. It will automatic trigger the promt for unlock code if you put any sim that is not from AT&T in the phone.

Just as an update...
SIM slot contacts were stuffed. $150 to fix at the local repair shop in the mall. All working and unlocked now.
A SIM from a different network should pop up a message, but wasn't due to the HW fault. The unlocker software popped up this message when it was run however, so I was able to unlock it while the SIM slot was stuffed.
Thanks for everyones help.

Zilch said:
Just as an update...
SIM slot contacts were stuffed. $150 to fix at the local repair shop in the mall. All working and unlocked now.
A SIM from a different network should pop up a message, but wasn't due to the HW fault. The unlocker software popped up this message when it was run however, so I was able to unlock it while the SIM slot was stuffed.
Thanks for everyones help.
Click to expand...
Click to collapse
You could have just replace the hold sim stray just for $17 on ebay.

Yeah most likely. But I was a) lazy, b) in a hurry and c) it was a work phone so I claimed it

G2X won't recognize SIM card

Anyone else experience issues with swapping their SIM from their old phone into the G2X? I have reseated mine from my N1 into the phone 3 times, and each time I boot it says I have no SIM card. Pulling my hair out!

I went from an N1 to the g2x and i had the same problem so here is the deal...
the g2x is a 4g phone and it required a new sim card version so i had to trade in the sim card that i have had since my i got my razr in 2005...
so disclaimer to anyone who buys the phone outright, you have to have an updated sim card... just go into tmobile and they will give you one...

mines wont check for sim card at all it keep saying no service even without a sim card it usually say no sim but it just say no service can someone help plz plz plz

Fyi make sure it is a corporate store. Otherwise it could cost ya $20. Customer care might even be able to mail you one...not sure. If your near Chicago I would just give you one of my extras.
Sent from my LG-P999 using XDA App

I reused the sim from my N1 and have had no issues but it was probably a newer version sim since I just got it beginning of last year.

If you have an old T-Mobile phone lying around, try inserting your SIM into that, and using it, then re-insert it into your G2X.

Alright I opened it up and it looked like the antenna cable was a bit frayed near the tip, I attached a few pics. It was connected though so not sure :/
http://imgur.com/i2oH9,5LnGx,n97wZ ( three images)

I have the same issue.
Mint condition G2X does not detect my sim card reads "error while trying to connect to network"
I am running CM 7.2 I have wiped everything and reflashed still no luck.

Add one more to the pile...
I also recently began having this problem, but my device previously worked fine.
I have tried Restoring to Factory V21Y with Mar 11 Baseband
Flasing a GB Based ROM & Stock Kernel
Flashing CM9
Flashing CM10
Entering *#*#INFO#*#* Phone Info and modifying frequency band (No Go).
At one point I was able to read the Phone # from the SIM card, but couldn't get a lock on Netowkr. I can visually detect T-Mobile and ATT in Mobile Networks.
I have tried this with 4G Enabled SIM Cards and older T-Mobile SIM Cards.
I have tried Simple Mobile, Straight Talk, & ATT SIM Cards.
I have tried using None APN's, the TMo/Simple Default APN's, and Modified APN's for Straight Talk & Family Talk.
No avail.
Any ideas?

I had the same problem. A new SIM card fixed it.

RE:
Core Memory said:
I had the same problem. A new SIM card fixed it.
Click to expand...
Click to collapse
I gave my friend my old G2x because she was switching from AT&T to TMobile. She went to the TMobile store and got a new SIM card and her old AT&T number transferred to it. It works on her old iPhone but when I insert the SIM card on the LG G2x , it keeps saying 'no SIM card inserted'....do i need to flash a certain baseband on it and/or setup a custom APN for it? I am on the stock ROM thats rooted...
Any help is much appreciateed

Sorry for not replying until now but I rarely visit here anymore. My G2X had a bad Sim card which a new Sim fixed. I just had to wait until the network could authorize with it.

no signal bars...

I bought a skyrocket and it was locked. then I got the unlock code, it got accepted then once I rebooted the phone it shows the roung circle with a slash in it, no signal bars. I reset the phone and anything but it still shows no bars...any idea what might the problem be ?

dasistsparta said:
I bought a skyrocket and it was locked. then I got the unlock code, it got accepted then once I rebooted the phone it shows the roung circle with a slash in it, no signal bars. I reset the phone and anything but it still shows no bars...any idea what might the problem be ?
Click to expand...
Click to collapse
Did you set up an APN?

Can you provide more details?
-android version, stock gb, ics, cm9 ect
-have you tried anything else (ie airplane mode)
-apn missing?
There can be a host of issues but with the right key we can get you in the correct direction.

it is all stock. i tried resetting, pulling battery, airplane on/off and still nothing. it worked for a moment when I put the unlock code but when i reboot the phone it stopped showing bars. and i cannot set the apn setting because it says instert sim card...

dasistsparta said:
it is all stock. i tried resetting, pulling battery, airplane on/off and still nothing. it worked for a moment when I put the unlock code but when i reboot the phone it stopped showing bars. and i cannot set the apn setting because it says instert sim card...
Click to expand...
Click to collapse
Did you take the sim card out? The sim needs to be in to be used on mobile networks.
-or is the sim inserted but still cannot set apn?
-cannot access apn menu or apn settings are blank or missing?

dac1227 said:
Did you take the sim card out? The sim needs to be in to be used on mobile networks.
-or is the sim inserted but still cannot set apn?
-cannot access apn menu or apn settings are blank or missing?
Click to expand...
Click to collapse
Of course the sim is inside and when i go to set apn settings i cannot even emter to modify apn settings because it says insert sim card but the sim is inserted. K also made sure the phone is not blacklisted so that cant be the case. Would rooting and flashing a tmobile radio fix the issue or is bettet just togoto att store and swap it for a new phone?

I didn't realize this was a new phone. Are you going to use it on T-mobile?
In that case, you could try to flash a t mobile radio or t mobile rom. Wonder if the att firmware is regretting the tmobile sim.
having it unlocked seems to trump having to do it all that though....
I'm going to have to do my own research on this. Did you buy code from somewhere b/c i thought att wouldn't provide the codes as I read earlier..... Anyone else have ideas?

dasistsparta said:
Of course the sim is inside and when i go to set apn settings i cannot even emter to modify apn settings because it says insert sim card but the sim is inserted. K also made sure the phone is not blacklisted so that cant be the case. Would rooting and flashing a tmobile radio fix the issue or is bettet just togoto att store and swap it for a new phone?
Click to expand...
Click to collapse
You might not need to swap it for a new phone. It might be the sim card is either defective, or there's an issue with the carrier. Did you call the carrier & make sure that the account is set up? I know that these suggestions are obvious, but you often overlook the most obvious.
Sent from, The Eclectic Chair.

I bought the phone on craiglist and i got the code from cellunlocker.net for $24.99. the phone is not brand new, but i know it has 1 year warranty so it still is covered. trying to use it with tmobile. will try call them and see if resetting some stuff might help. and the sim has no issues because it works on other phones.

On her stock att sgsII i can view the apns but not edit them. have you tried accessing them with an att sim card? If you can with the att sim that may tell us something. Also there is a general thread on using the SR on T-mobile, anything in there?
---------- Post added at 10:42 PM ---------- Previous post was at 10:32 PM ----------
have you seen this yet? http://forum.xda-developers.com/showpost.php?p=28208550&postcount=8
Trying to keep the ball rolling until someone more knowledgeable steps in or we solve it. but the ime # and unlock code correlation has me thinking...

[Q] Chinese Opo Will not work on any carrier :(

Hey Guys purchase the 16GB oneplus one from china, I use 3g Tmobile, and tryed vodaphone also but Can not get any signal!
Going to the network it comes up with EE,EE, Vodaphone, 3 Ect, I click on them and all of them say 'your sim card does not allow a connection to this network' really frustrating, tried entering apns manually but as soon as i save it dissapears, tryed everything, resetting, reflashing 11s, Other people have bougth the chinese one and works fine in the uk, mine will not budge!
Also tried new sims cards ect, please help me save my paperweight

Whelan189 said:
Hey Guys purchase the 16GB oneplus one from china, I use 3g Tmobile, and tryed vodaphone also but Can not get any signal!
Going to the network it comes up with EE,EE, Vodaphone, 3 Ect, I click on them and all of them say 'your sim card does not allow a connection to this network' really frustrating, tried entering apns manually but as soon as i save it dissapears, tryed everything, resetting, reflashing 11s, Other people have bougth the chinese one and works fine in the uk, mine will not budge!
Also tried new sims cards ect, please help me save my paperweight
Click to expand...
Click to collapse
Which is why you shouldn't purchase a non compatible phone, for use in another area?

This is why you shouldn't buy this phone from the scalpers. The chinese version does not support many of the worldwide bands that the "global" version of the phone does. My advice would be to try to sell it to someone who can use it and sign up on the OnePlus forums and wait for an invite for the CM version which supports the bands you need.

Get a new sim, sounds like an old sim that doesn't have the updated CellID info in it.
I had to change my 3 sim when I had my SGS4 as it wouldn't register because it was too old.
Sent from Uranus via OnePlus

Whelan189 said:
'your sim card does not allow a connection to this network' really frustrating, tried entering apns manually but as soon as i save it dissapears, tryed everything, resetting, reflashing 11s
Click to expand...
Click to collapse
I had that happen to me on the interational one and felt quite dumb afterwards...
Make sure the SIM card tray is rotated DOWN so that the contacts on the sim card look to the back of the phone.
It will fit both ways (imho a very strange design choice) but with a tiny little space left when rotated the wrong way.
In other words: turn the phone on it's screen before inserting the sim card facing you.
I have _NO_ clue why the phone thinks it has a SIM card when obviously it cannot access it...

d4fseeker said:
I had that happen to me on the interational one and felt quite dumb afterwards...
Make sure the SIM card tray is rotated DOWN so that the contacts on the sim card look to the back of the phone.
It will fit both ways (imho a very strange design choice) but with a tiny little space left when rotated the wrong way.
In other words: turn the phone on it's screen before inserting the sim card facing you.
I have _NO_ clue why the phone thinks it has a SIM card when obviously it cannot access it...
Click to expand...
Click to collapse
OMG
I LOVE YOU MAN
i tried everything:L how silly is the design, i though i was going to hve to make a loss hhaha cba to send back to china thanks so much
this is why xda is the best thread

[Q] "Global" SCH-I535 won't work with T-Mobile GSM SIM

I'm posting this as a new thread because of all of the answers that contradict my experience in similar threads. I took a Verizon SCH-I535 set to 'global' to T-Mobile to have a GSM SIM put in. Even the Verizon customer service said that switching to a GSM card would work as the phone is not locked.
I also took an SCH-I545 in and switched SIMs without any problem. The APN data was reset automatically and my old number was ported over to T-Mobile. All was good.
However, when they put the T-Mobile SIM card (and we tried 3 different SIMS) in the SCH-I535, the T-Mobile APN entry showed up, but the T-Mobile network won't recognize the SIM card. Since they had also transferred the number from Verizon to T-Mobile, even returning the Verizon SIM card is useless. The phone can't make or receive calls on either network. I don't think I can get Verizon to reset the number back to Verizon even temporarily since I am a couple days past-due on my bill and VZW won't give you ANY help until you pay past-due amts (won't have the check for a week ).
Any suggestions? I need an exploit to break the "non-existent" SIM lock so I can return the T-Mobile SIM to the phone and have it recognized.

Playa Cat said:
I'm posting this as a new thread because of all of the answers that contradict my experience in similar threads. I took a Verizon SCH-I535 set to 'global' to T-Mobile to have a GSM SIM put in. Even the Verizon customer service said that switching to a GSM card would work as the phone is not locked.
I also took an SCH-I545 in and switched SIMs without any problem. The APN data was reset automatically and my old number was ported over to T-Mobile. All was good.
However, when they put the T-Mobile SIM card (and we tried 3 different SIMS) in the SCH-I535, the T-Mobile APN entry showed up, but the T-Mobile network won't recognize the SIM card. Since they had also transferred the number from Verizon to T-Mobile, even returning the Verizon SIM card is useless. The phone can't make or receive calls on either network. I don't think I can get Verizon to reset the number back to Verizon even temporarily since I am a couple days past-due on my bill and VZW won't give you ANY help until you pay past-due amts (won't have the check for a week ).
Any suggestions? I need an exploit to break the "non-existent" SIM lock so I can return the T-Mobile SIM to the phone and have it recognized.
Click to expand...
Click to collapse
Have you tried changing the apn settings? It may be defaulting to the VZW network
Sent from my Nexus 5

SOLVED
ShapesBlue said:
Have you tried changing the apn settings? It may be defaulting to the VZW network
Sent from my Nexus 5
Click to expand...
Click to collapse
Thanks for the response, but I called T-Mobile's tech services at 611 and (unlike years of dealing with VZW doofs with technical IQs approaching that of a stale Cheez Doodle) immediately got a highly knowledgeable techie. When I was in the store and the SIMs they tried didn't work, I pleaded with them to call tech support, but they insisted that it was the phone's fault since they tried multiple SIMs. Seems that, when T-Mobile (or at least this store) breaks a SIM out of its cardboard holder, but doesn't actually sell it, they simply tape the SIM back to the card and consider it cherry. When I got home and called the techie, he had me read him the SIM id and it turned out it had been tried out before and was still associated with the other cellphone (probably true also with the other "recycled" SIMs they tied. I read him my APN numbers and it turned out that the only problem there was the original name, which should be "T-Mobile" (it was slightly different).
He got the store's number from me, called somebody at the store, told him exactly what to do to get the phone working, and told me to go back within half an hour to get a brand-new unsullied SIM. I edited the APN name, he put the SIM in and - voila!
The onlyl problem I'm having now is that, though I was able to set up my T-Mobile mailbox for my Galaxy 4 with it automatically defaulting to a long-press of key 1 (or dialing 123 and hitting the call button), on the Galaxy III, the mailbox was set up, but a long-press on key 1 calls the non-functioning Verizon voicemail, and there is nothing in the stock system to allow you to edit the quick-dial assignment for button 1 (yes, I removed the Verizon voice-mail app and stuff down at root level). So, I set up button 2 to quick-dial 123 and now button 2 is my long-press voicemail button. Weird - I need to dig a bit more into the innards and find a way to clear the first button assignment - maybe set in build.props???
So, the phone was not at fault and T-Mobile's tech department was a revelation in totally unexpected competence and depth of knowledge (unexpected after 26 years with VZW), but the three people who mucked around with the phone at the retail store are not only proof that we descended from ape-like ancestors, but that many of us are still descending .
Thanks again.