[Q] Camera Error - Moto G Q&A, Help & Troubleshooting

Hi, someone have error on camera ? suddenly fails today, I rebooted it worked and now the error again
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

What is the error message, do you know?

I had the same thing.. The error I have is can't connect to camera.
Any help is appreciated.

I had the same problem in the last few days. Most of the times another try to open camera app helped. But one time I had to reboot.
Ok, let's collect some information. I am on
176.44.1.falcon_umts.Retail.en.de
And I had these problems after I updated to latest KitKat version (but could be a coincidence).
Which versions are you on?
Gesendet von meinem XT1032 mit Tapatalk

Try clearing cache on the camera app
Sent from my Nexus 7 using xda app-developers app

Hi, i uninstal the google goggles app and so far I had no more error

same camera Error
Mleunam said:
Hi, someone have error on camera ? suddenly fails today, I rebooted it worked and now the error again
Click to expand...
Click to collapse
Hi I do have same camera error.
Error is "Camera Error" or "Fail to initialise"
Also tried to clear cache and tried to start camera again but all fails.
After rebooting Camera works fine.. some one should help us out to solve this problem.
My moto g is also running with 4.4.2

Camera error
I recently got the same error. It occurs maybe once a day for me and flashing my flashlight helps, but it sure is frustrating when you want to snap a quick picture.

Here:
http://forum.xda-developers.com/showthread.php?p=50591578
Sent from my XT1033 using xda app-developers app

Thank You
sakitobaki said:
Here:
http://forum.xda-developers.com/showthread.php?p=50591578
Sent from my XT1033 using xda app-developers app
Click to expand...
Click to collapse
Thank you very much !!! Camera cache clear, data clear force stop application and start again is woking fine..:good:

Again same issue
Hey guys,
Sometime above mention don't work and need to do restart only.
I believe that Motorola should work on this issue.

Same issue.. Tried everything... Camera error... This kitkat upgrade has slowed down my phone... Skyfire, times now, and many more applications force closes
Sent from my XT1033 using Tapatalk 2

Same issue here on my new phone- "Camera error: Camera error". Tried factory reset, cache clear, force stop, etc - no joy. Have now uninstalled two apps - "Flashlight" and Google Goggles. Let's see how this goes...
Very frustrating issue
EDIT: feel I should describe exactly what the issue is.
A period of time after the last reboot, the camera will stop working. When I attempt to start the camera app, I get a black screen and almost immediately the words "Camera error: Camera error" come in a dialog box. I click OK and the camera app closes.
I've tried an alternative camera app, Camera Zoom FX, but this behaves oddly. It starts up just fine, but only shows black - the image from the camera clearly isn't coming through to the app. Just black. Then, when I try to take a picture (the menus work just fine), the app force closes ("Sorry, Camera Zoom FX has stopped working.") Very strange!
As I said, I've removed some apps and will report back in a few days if it's fixed, or as soon as it breaks. My phone is fully up to date.
EDIT 2: this error has not completely stopped, but after installing the app "Camera MX" as suggested, I have been able to access the camera when needed. (Sometimes I need to start Camera MX and press the top-right "swap cameras" button, which IIRC looks like a refresh button.) Sometimes this isn't even necessary, but the issue seems better now for some reason. Maybe it's the beer.

I have now been having this issue with the camera as well as teslaled (flashlight app). I think it may have been caused by the ota update.

Hi guys
Here is a workaround for the issue
CameraMX can reset the camera resource if gets the error. So my trick is to simply start CameraMX and wait for the camera to reset. Takes
1-3 seconds and then it's fine. Better than a reboot
Sent from my XT1033 using Tapatalk

remove skype
xgt001 said:
Hi guys
Here is a workaround for the issue
CameraMX can reset the camera resource if gets the error. So my trick is to simply start CameraMX and wait for the camera to reset. Takes
1-3 seconds and then it's fine. Better than a reboot
Sent from my XT1033 using Tapatalk
Click to expand...
Click to collapse
I removed Skype and returned to work again.
:cyclops:

Related

[Q] No response from sensors until reboot.

My accelerometer and other various sensors stop responding randomly, making pretty much any app that requires them unusable, including games, anything with auto-rotate, the camera (photo spheres mostly) etc. All the sensors appear to fail at once and the only way to get them working again is a reboot. I'm stock, rooted, with franco kernel, and running Xposed with only gravitybox installed. I'm not sure exactly when this started so i'm not able to trace it to a particular app, but I don't think it would make much of a difference because I have tried restoring the system partition as well as removing Xposed and reverting to the stock kernel. I wasn't able to format /data and test because for some reason the nandroid backup failed when trying to back up the data partition. (not sure if this could be related...). Anyways I checked logcat and there doesn't seem to be anything helpful: there is no output at all when trying to auto-rotate etc. but I will continue troubleshooting... Does anyone know the best way to approach this or has had this happen before? This is weird and frustrating...
Here is a screenshot of Sensor Node from the play store after the sensors go dry...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Apparently proximity still works... yay?
Alias.TDP said:
My accelerometer and other various sensors stop responding randomly, making pretty much any app that requires them unusable, including games, anything with auto-rotate, the camera (photo spheres mostly) etc. All the sensors appear to fail at once and the only way to get them working again is a reboot. I'm stock, rooted, with franco kernel, and running Xposed with only gravitybox installed. I'm not sure exactly when this started so i'm not able to trace it to a particular app, but I don't think it would make much of a difference because I have tried restoring the system partition as well as removing Xposed and reverting to the stock kernel. I wasn't able to format /data and test because for some reason the nandroid backup failed when trying to back up the data partition. (not sure if this could be related...). Anyways I checked logcat and there doesn't seem to be anything helpful: there is no output at all when trying to auto-rotate etc. but I will continue troubleshooting... Does anyone know the best way to approach this or has had this happen before? This is weird and frustrating...
Here is a screenshot of Sensor Node from the play store after the sensors go dry...
Apparently proximity still works... yay?
Click to expand...
Click to collapse
If a reboot fixes it, then it's probably a software side problem. Do you have the latest CWM verson? Try using TWRP to backup.
I am on stock at the moment. I decided to try wiping /data manually and reinstalling a few apps at a time to see if I can recreate the problem
Sent from my Nexus 5 using Tapatalk
Alias.TDP said:
I am on stock at the moment. I decided to try wiping /data manually and reinstalling a few apps at a time to see if I can recreate the problem
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
As much of an effort as this is, it really is the best way to help identify the problem.
Do you use the barometer? It is a known bug that after some time the barometer and other sensors stop working.
Sent from my Nexus 5 using xda app-developers app
Yes I do have an app that constantly probes the barometer
Sent from my Nexus 5 using Tapatalk
Had the same problem using the app PressureNET. Uninstalled it and now everything is fine.
Sent from my Nexus 5 using Tapatalk
Same problem happened here around the time I installed some barometer reader. I will try to remember posting a follow up in about a week after just having deleted the app and rebooting.
Thanks so far for a possible candidate on what causes this and also thanks for starting a thread and mentioning the app used for verifying the sensor read outs.
After a clean wipe no problem until I re enabled my barometer widget...
Sent from my Nexus 5 using Tapatalk

Bug in OTA Android 5.0 - Setting crash

When I go to Settings -> "Data Usage" the application crash: "Unfortunately, Settings has stopped".
Someone have the same problem?
I'm on T-Mobile, and have not had a problem with looking at Data Usage. Try reflashing?
No problem here.
SilentGaia said:
I'm on T-Mobile, and have not had a problem with looking at Data Usage. Try reflashing?
Click to expand...
Click to collapse
Per the thread title, he didn't flash the ROM but did the OTA.
matiasggg said:
When I go to Settings -> "Data Usage" the application crash: "Unfortunately, Settings has stopped".
Someone have the same problem?
Click to expand...
Click to collapse
Try going into recovery, wiping the cache partition and rebooting.
If that doesn't work, you might consider doing a factory reset.
CafeKampuchia said:
Per the thread title, he didn't flash the ROM but did the OTA.
Click to expand...
Click to collapse
I don't know why he said OTA, but I don't believe he got OTA - nobody as far as I know has got OTA till now.
Anyway, I don't experience this issue and I don't think this is a bug.
ljesh said:
I don't know why he said OTA, but I don't believe he got OTA - nobody as far as I know has got OTA till now.
Anyway, I don't experience this issue and I don't think this is a bug.
Click to expand...
Click to collapse
People have started getting the OTA hours ago. Right around the time the factory images came online...
OTA filename or link pleaaaase!
That way we can see if the crashing problem can be reproduced
Format cache & dalvik cache, see if that helps.
RoyJ said:
People have started getting the OTA hours ago. Right around the time the factory images came online...
Click to expand...
Click to collapse
I have seen only 1 guy saying he got an OTA and he was a troll using Moto X.
Anyway, the only one that experiences this type of issue is OP and no one else so this is not a bug by default and this thread needs to be closed/deleted.
ljesh said:
I have seen only 1 guy saying he got an OTA and he was a troll using Moto X.
Anyway, the only one that experiences this type of issue is OP and no one else so this is not a bug by default and this thread needs to be closed/deleted.
Click to expand...
Click to collapse
Man I agree. Lock this pointless thread.
I have the same problem, when I try to enter to de data usage configuration the app crahes.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Same problem
I also have a similar problem trying to access language and input. It crashes. Haven't checked data storage setting yet.
Another bug I found, at least for my nexus 7 2013, is for apps that are call-related. Skype, kakaotalk, groove ip, none of them receives voice input from the other side to my device, hence it's muted or screechy.. Skype abruptly ends when attempting video chat, and voice chat doesn't properly start either. Note this is mostly voice apps.
People probably shouldn't conclude it's "pointless" or not without understanding properly what's going on.
yuneshik said:
I also have a similar problem trying to access language and input. It crashes. Haven't checked data storage setting yet.
Another bug I found, at least for my nexus 7 2013, is for apps that are call-related. Skype, kakaotalk, groove ip, none of them receives voice input from the other side to my device, hence it's muted or screechy.. Skype abruptly ends when attempting video chat, and voice chat doesn't properly start either. Note this is mostly voice apps.
People probably shouldn't conclude it's "pointless" or not without understanding properly what's going on.
Click to expand...
Click to collapse
Try to enable the Google Keyboard.
again... i recently install lollipop 5.1 and when i try to open "DATA USAGE" on settings menu, the application shows "unfortunately the application has stopped"... i can't access to this menu
I dont remember how i fixed this problem when i had the same issue with 5.0..... Can anyone help me?
i try with:
- wipe cache
- reset factory
- clear cache of setting app
nothing works
I went to my carrier's office and ask for a new simcard, telling them that the actual was damaged and guess what, it worked!! I finally could use the data usage function!
Try to do that
sebass89 said:
I went to my carrier's office and ask for a new simcard, telling them that the actual was damaged and guess what, it worked!! I finally could use the data usage function!
Try to do that
Click to expand...
Click to collapse
i try to open this feature without the sim card and works! but when i put the sim.... I have the fuc**** issue
matiasggg said:
i try to open this feature without the sim card and works! but when i put the sim.... I have the fuc**** issue
Click to expand...
Click to collapse
Thats true! But try to do what I did, or ask to a friend his own simcard and probably the feature will work.
Old tread but for those still looking; set language to english us and voila !

[Q] Front camera problems, even in safe mode

Hi there,
Since a few days, I'm having troubles using my front camera. It all started after upgrading to 5.1.1 (and using SnapChat afterwards), but now I can't get rid of it.
When I switch to the front camera (in SnapChat, or in the standard camera app), the camera might switch to front camera and show the images for a few seconds, or it might not switch at all. After that, the screen gets frozen. Then, it depends: the screen just stays frozen, or turns green/blue/glitched, or I get a message that my camera can't be found.
This also happens in safe mode, with or without clearing cache & data, and also happens after a full reset, even after downgrading to 5.0.1 again.
What is strange, is that sometimes my camera app opens with front-face camera enabled, and then everything works fine. However, when I switch to my back camera (which always functions correctly) and then back to the front-face camera, then it's the same all over again.
I have googeled a lot, yet found no threads that exactly describe my situation. Most threads suggest trying the camera in safe mode and presume that it works in safe mode. Mine doesn't.
Does this sound like I need to return it (I still have waranty), or is it a software bug nonetheless?
This is an image of my glitched screen:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Ad Fundum said:
Hi there,
Since a few days, I'm having troubles using my front camera. It all started after upgrading to 5.1.1 (and using SnapChat afterwards), but now I can't get rid of it.
When I switch to the front camera (in SnapChat, or in the standard camera app), the camera might switch to front camera and show the images for a few seconds, or it might not switch at all. After that, the screen gets frozen. Then, it depends: the screen just stays frozen, or turns green/blue/glitched, or I get a message that my camera can't be found.
This also happens in safe mode, with or without clearing cache & data, and also happens after a full reset, even after downgrading to 5.0.1 again.
What is strange, is that sometimes my camera app opens with front-face camera enabled, and then everything works fine. However, when I switch to my back camera (which always functions correctly) and then back to the front-face camera, then it's the same all over again.
I have googeled a lot, yet found no threads that exactly describe my situation. Most threads suggest trying the camera in safe mode and presume that it works in safe mode. Mine doesn't.
Does this sound like I need to return it (I still have waranty), or is it a software bug nonetheless?
This is an image of my glitched screen:
Click to expand...
Click to collapse
method 1 on http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
be advised that there was a camera bug on 5.1 and below, so you should actually flash LMY48B factory image following the steps on the thread linked above.
beekay201 said:
method 1 on http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
be advised that there was a camera bug on 5.1 and below, so you should actually flash LMY48B factory image following the steps on the thread linked above.
Click to expand...
Click to collapse
Thanks for the response!
I am currently on 5.1.1 (build LMY48B), flashed using the above methode (and even did another factory reset afterwards), yet the problem is not sobled.
Ad Fundum said:
Thanks for the response!
I am currently on 5.1.1 (build LMY48B), flashed using the above methode (and even did another factory reset afterwards), yet the problem is not sobled.
Click to expand...
Click to collapse
Try to uninstall ANY apps that make use of the camera (except Google Camera/AOSP camera) and disable Trusted face on Smart Lock if you're using it.
Quick update: it was a hardware failure. A friend of mine had a quick look at my nexus 5, opened it up (he's in the repair business) and played a bit with the connector of the front camera, and everything works fine now.
So for those who are reading this: if you're like me, and are still having problems even in safe mode and after a factory reset, then a hardware failure might be the problem.
To beekay201: still thanks a lot for the replies, much appreciated!

Listing Battery optimisation troubles (apps stop, after locking phone)

If you have apps that stop , when your screen goes black, manually (power button), automaticlly ( depends of your sleep settings), or after a notification.
But you have already desactivate the "close after screen locked option" for this app...
Please report here with your firmware and phone version, the apps affected and the one working well for you.
Settings pages Screenshots would be helpfull.
Maybe Honor could do something abou it...
My case :
Honor 8 - FRD-L09 - B389 firmware version (rooted)
I had the same problem with B381. I think, but not absolutely sure, problems started with update from emui 4 to emui 5 (I don't remenber the build version).
So, I have an app "Podcast addict", 80 percent of time when my phone screen goes black 3-4 sec after, the app stop playing, same problem after receiving a notification when listening... It s happening when I lock the screen, manually (power button), automaticlly (going to sleep mode after 2 min, or other setting), or after a notification.
I have desactivate the "close after screen locked option" for this app :
screenshot 1
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Set to "don't close" in "lock screen cleanup" options :
screenshot 2
When I use the "optimizer" widget, the app stay alive :
screenshot 3
But when I use the "optimize" option in battery settings, my app is killed, and sound stop :
screenshot 4 and 5
When I look at the "Battery settings" ( the gearing, up right), my app isn't in the "power intensive app history", and neither in "history of closed app" :
screenshot 6, 7 and 8
My temporary fix, not allways working : I hit play, manually lock the screen, unlock (fingerprint) and lock manually again... But still, when there is a notification 2-3 seconds after my app stop playing....
:silly::silly:
fredfred41, check my post in this thread. Maybe this will work for you.
https://forum.xda-developers.com/showpost.php?p=72988635&postcount=37
Thanks, I will try it, and report here...
2 days without problem, using your tips... could you be my savior? A long time, I m looking for a way to fix it...
fredfred41 said:
2 days without problem, using your tips... could you be my savior? A long time, I m looking for a way to fix it...
Click to expand...
Click to collapse
That might have been the solution all along. Remember I told u that I didn't have an issue like that. It turns out that for me chrome didn't have that option turned on.
Great to see that it is finally working ....
Sent from my Honor 8 using XDA Labs
fredfred41 said:
2 days without problem, using your tips... could you be my savior? A long time, I m looking for a way to fix it...
Click to expand...
Click to collapse
Glad to hear it's working for you. I know how frustrated I was with Pocketcasts closing when the screen locked. It was just luck that I stumbled across this solution. Hopefully this solves your problem completely.
Raster71
Does the app works if you disabled Chrome?
I don't have this issue with apps such as whatsapp...etc
pijes said:
Does the app works if you disabled Chrome?
Click to expand...
Click to collapse
completely disabling chrome, like if it was not installed?
PalakMi said:
I don't have this issue with apps such as whatsapp...etc
Click to expand...
Click to collapse
I only had this issue with "podcast addict"... but I don't use whatsapp...
fredfred41 said:
completely disabling chrome, like if it was not installed?
I only had this issue with "podcast addict"... but I don't use whatsapp...
Click to expand...
Click to collapse
I don't podcast appa, so I can't tell

Video frame freezing

I was taking some video at a music gig I ran sound for last night and was having problems where the frame would freeze for like a second or two then catch up. Does this on the playback also does the same thing. My pixel 2xl didn't do this at all. Phone was keep stationary so wasn't like it couldn't keep up with motion or anything. Anyone else having this problem?
Sent from my Pixel 3 using Tapatalk
At 1:50 you will see what im referring too
https://youtu.be/MmZPLadlVN8
Sent from my Pixel 3 using Tapatalk
BubbaGumprc said:
At 1:50 you will see what im referring too
https://youtu.be/MmZPLadlVN8
Sent from my Pixel 3 using Tapatalk
Click to expand...
Click to collapse
Interesting, and not in a good way. Like to hear what Pixel support has to say about it.
I haven't asked but i might be sending them this tomorrow
Sent from my Pixel 3 using Tapatalk
BubbaGumprc said:
I haven't asked but i might be sending them this tomorrow
Sent from my Pixel 3 using Tapatalk
Click to expand...
Click to collapse
I just ran a test, recorded a 4 min video with no freezes. Curious if you had lots of apps loaded in memory, or if it was especially warm in that room. I checked and only had a couple of apps loaded. Just two things I thought of. Still would be very interested in what support says. I do sometimes take fairly long videos of music performances. Never had that issue on my previous phone either.
I would start no but also never had problems with my pixel 2xl a oneplus 6 or any other phones I've had in the past. I could do a factory reset and see if that's fixes it. I highly doubtful it will do anything
Sent from my Pixel 3 using Tapatalk
Phone didn't get warm. Room was standard temps around 72 degrees
Sent from my Pixel 3 using Tapatalk
Called Google support and talked to a pixel 3 support guy. After trying a bunch stuff including clearing cache and app data. We were able to replicate the problem over the phone. He had my revert the stock camera app back to the original version when the phone was released and appears to be working fine. I will report back once I'm able to take more videos.
Sent from my Pixel 3 using Tapatalk
BubbaGumprc said:
Called Google support and talked to a pixel 3 support guy. After trying a bunch stuff including clearing cache and app data. We were able to replicate the problem over the phone. He had my revert the stock camera app back to the original version when the phone was released and appears to be working fine. I will report back once I'm able to take more videos.
Sent from my Pixel 3 using Tapatalk
Click to expand...
Click to collapse
How did you revert back to a previous version of the camera app? Isn't the current Sep 5th update the same one the phone was released with?
Go to the settings page and find the camera app and click clear cache and data then click the disable button, this should uninstall and updates then if it doesn't take you the playstore then go too the playstore and find the Google camera app and go to the top right hand corner and click the drop down thing and uncheck the auto update function.
samnada said:
How did you revert back to a previous version of the camera app? Isn't the current Sep 5th update the same one the phone was released with?
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my Pixel 3 using Tapatalk
BubbaGumprc said:
Go to the settings page and find the camera app and click clear cache and data then click the disable button, this should uninstall and updates then if it doesn't take you the playstore then go too the playstore and find the Google camera app and go to the top right hand corner and click the drop down thing and uncheck the auto update function. View attachment 4630886View attachment 4630887
Sent from my Pixel 3 using Tapatalk
Click to expand...
Click to collapse
Ok, thanks.
What version of gcam are you using please?

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