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I just got a nexus one dock delivered this morning... but nothing happens when I put my phone in.
I had the desire rom so I flashed cynogen and tried and still nothing.
I am guessing its faulty but there isn't anyway for me to actually be sure is there?
I guess I will just have to contact HTC support and get it replaced!
Spinstorm said:
I just got a nexus one dock delivered this morning... but nothing happens when I put my phone in.
I had the desire rom so I flashed cynogen and tried and still nothing.
I am guessing its faulty but there isn't anyway for me to actually be sure is there?
I guess I will just have to contact HTC support and get it replaced!
Click to expand...
Click to collapse
When your drop it into the dock, does it show charging? You could just have a set of dirty contacts - a quick swipe with a pencil eraser is an easy way to make sure they're clean.
Are you running a N1 ROM now (Stock, Cyan, Enmother, MCR)? If so, dock it and head to settings and there should be a "dock" option there now once you've docked.
Thanks for telling me to try that.
I can't figure out what the problem is. I did get it to work by pushing the USB wire into the dock and plug connector.
That makes me think that the USB wire is damaged but it seems to not require any pressure to work fine on my HD2 (as its the same connector) so I am a bit stumped by this!
Spinstorm said:
Thanks for telling me to try that.
I can't figure out what the problem is. I did get it to work by pushing the USB wire into the dock and plug connector.
That makes me think that the USB wire is damaged but it seems to not require any pressure to work fine on my HD2 (as its the same connector) so I am a bit stumped by this!
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Click to collapse
Are you using the wall charger or USB charger? If it's the USB charger give it a shot with the wall charger. They say don't use the USB charger and the only reason I can think of is that the USB charger only provides .5A and that may not be enough to power the dock and charge at an acceptable voltage.
I am using the wall charger now but I am UK based so I am not using the suplied charger - rather my HD2 wall adapator and USB cable although that shouldn't effect how it works clearly.
I do wonder if the invisible shield may be causing part of the problem.
It doesn't "slide" into the dock I have to push it even though the bottom part of the phone has no protector (as I removed the shield from there) it does seem to be super temperamental to the EXACT angle and position I have it in the dock...
Spinstorm said:
I am using the wall charger now but I am UK based so I am not using the suplied charger - rather my HD2 wall adapator and USB cable although that shouldn't effect how it works clearly.
I do wonder if the invisible shield may be causing part of the problem.
It doesn't "slide" into the dock I have to push it even though the bottom part of the phone has no protector (as I removed the shield from there) it does seem to be super temperamental to the EXACT angle and position I have it in the dock...
Click to expand...
Click to collapse
As long as it's pushing 1V I don't see why there'd be any problem if it's not the "supplied" charger.
Can you tell if the phone is making good contact on the bottom? You should be able to see the pins actually depress and "disappear" as the phone pushes them down into the dock.
which dock have you got
I'd have thought the problem would be the skin blocking the three contacts ( is it a genuine dock?
Jamie
with the invisible skin I need to push the phone in a little as well. The skin makes the phone not fit as well so that may be your issue, not the dock.
jsapp said:
with the invisible skin I need to push the phone in a little as well. The skin makes the phone not fit as well so that may be your issue, not the dock.
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Click to collapse
^^^^This^^^^
I removed the protector totally and it still requires pushing into the dock and then it seems to randomly disconnect the charging for no reason after a couple of seconds.
It must be that the dock is faulty (of course it could be my phone but I can't test that out so I will assume it is the dock).
I e-mailed HTC who said if I phone them they will sort out a replacement.
They seem quite efficient so far although I haven't phoned them yet!
I have to be honest I am not impressed with the dock... sure it looks nice and the bluetooth streaming is cool but even if mine worked perfectly and charged the phone - the phone slips out if I touch it anywhere - it must be the most unsafe dock ever. Forget using the phone in the dock. It won't stay in it if you press it....
So after so many flashes of custom roms, kernels, modem, and etc.
Are you guys finding it harder for the micro-usb connector to actually get a tight fit into the phone? Mine's so loose that the slightest tug or movement will disconnect it from powering or connecting to my PC.
I slighlty fixed it with needle nose pliers , a more efficient fix anyone?
Im having the same issue
Sent from my SAMSUNG-SGH-I897 using XDA App
Definitely noticed this too. I notice my usb cord after a minute of being plugged looks like it's coming out a little.
I actually don't have this issue. I don't know how much you guys flash but I am doing something daily beyond just charging. I don't move my phone around much when it is plugged in.
On my phone, thin plastic piece around the usb port is cracked and i sometimes confuse that with the sliding usb door and tries to close it until i looked down to notice that it's not the door that i'm trying to close
I've noticed this recently too (I've had mine since July). On mine, when holding the phone normally, if I push the cable toward the center of the phone and it comes loose. If I push it outward (toward the volume buttons), it doesn't really move.
If I open the usb door all the way, plug the cable in, then close the door *slightly*, it holds the cable a lot better. Not like it did when it was new though.
Has anyone diagnosed the cause of this yet?
Xstop said:
I slighlty fixed it with needle nose pliers , a more efficient fix anyone?
Click to expand...
Click to collapse
What exactly did you do? I was a little hesitant to try bend anything - I didn't want to make things worse.
tdogz said:
-What exactly did you do? I was a little hesitant to try bend anything - I didn't want to make things worse.
Click to expand...
Click to collapse
Actually I do not recommend doing it this way until other means are available, remember, ruin your usb connection = your screwed.
But it's the sides of the usb connection I'm trying to tighten up. Where it forms / \
Mines so loose, that if I do a simple reboot and move the wires too much it will give me the: ! to android guy pic.
If it's becoming loose its due to the plastic bezel around mini usb port. Eventually it will crack at where the door hinge has to pass through the part just before the door becomes secure when set to open position. Not sure if it's a plastic quality problem with a certain batch just order a replacement.
Secondly the usb cord supplied is not flexible at the handle for the miniusb connector. Flex it to much you will dislodge the data + - wires. Took it apart and inspected. You'll need to resolder to fix it.
MarlowXim said:
If it's becoming loose its due to the plastic bezel around mini usb port. Eventually it will crack at where the door hinge has to pass through the part just before the door becomes secure when set to open position. Not sure if it's a plastic quality problem with a certain batch just order a replacement.
Secondly the usb cord supplied is not flexible at the handle for the miniusb connector. Flex it to much you will dislodge the data + - wires. Took it apart and inspected. You'll need to resolder to fix it.
Click to expand...
Click to collapse
Thanks for that post
I have a question though: When you say order a replacement, do you mean a new phone or the little plastic bay that holds the charger?
I also bought this phone at launch, and I'm sure that means I am out of any kind of warranty.
UNLESS!
Is there a year warranty on hardware defects?
You're still under warranty (1 year). You'll have to deal with a AT&T DSC for replacement.
norcal einstein said:
You're still under warranty (1 year). You'll have to deal with a AT&T DSC for replacement.
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Click to collapse
So does that mean I should back up with Titanium Backup and flash back to stock?
cracks
My cappy has 2 tiny cracks on the top of it. One where you posted ( between the charging port and the back of the phone ) and another between the headphone jack and the back of the phone. They are so small no one would notice them unless looking. Returning the phone would be too much of a hassle for me ( I'm lazy ).
My idea was if the plastic began to chip or crack anywhere else I would just buy a bodyglove case and voila - no more cracks. And I didn't have to talk with an AT&Tard to fix it.
daleaf said:
So does that mean I should back up with Titanium Backup and flash back to stock?
Click to expand...
Click to collapse
If you actually have physical damage to your USB port to warrant a replacement phone, yes...I'd say flash back to stock.
If you're trying to address any problems you have with the USB slider door, I doubt they'll replace your phone. You'll probably have to have it sent in to Samsung for repair, and shipped back to you. Of course if your phone goes to Samsung, you had better flash stock.
norcal einstein said:
If you actually have physical damage to your USB port to warrant a replacement phone, yes...I'd say flash back to stock.
If you're trying to address any problems you have with the USB slider door, I doubt they'll replace your phone. You'll probably have to have it sent in to Samsung for repair, and shipped back to you. Of course if your phone goes to Samsung, you had better flash stock.
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Click to collapse
It's not the slider door. That is broken now too, but it isn't a problem for me. It is the USB cord won't stay in the charing port anymore. It is a bit of a hassle to wake up in the morning and my phone didn't charge.
For each usb wire that I use, I am now gently crimping the top and bottom of the usb connector to get a tighter fit. DO THIS AT YOUR OWN RISK THOUGH
It seemed to help me to get a tighter fit and now I don't have to check if the sucker is charging or not.
But yea, I was at the point where it would not charge my phone if I did not get it right, sucks I know.
Xstop said:
For each usb wire that I use, I am now gently crimping the top and bottom of the usb connector to get a tighter fit. DO THIS AT YOUR OWN RISK THOUGH
It seemed to help me to get a tighter fit and now I don't have to check if the sucker is charging or not.
But yea, I was at the point where it would not charge my phone if I did not get it right, sucks I know.
Click to expand...
Click to collapse
^^^I also did that and it helps^^^
And, on the usb wires I use, there are little prongs, or tabs, that I gently pulled up with a tiny flathead screwdriver, actually a clean razor blade worked better... But I pulled those tabs up, and now I have a pretty snug fit.
And of course, do that at your own risk.
I started having this issue too where the lightest touch on the sides would bump it loose from the connector. In my case though I noticed that I did not have the door open completely all the way (yeah DUH). Once I pushed it completely open it fit much better.
Xstop said:
So after so many flashes of custom roms, kernels, modem, and etc.
Are you guys finding it harder for the micro-usb connector to actually get a tight fit into the phone? Mine's so loose that the slightest tug or movement will disconnect it from powering or connecting to my PC.
I slighlty fixed it with needle nose pliers , a more efficient fix anyone?
Click to expand...
Click to collapse
I have flashed a lot and my phone is repeatedly connected and disconnected from USB at my desk all day at work and my usb still fits snug. But about 2 weeks ago the little plastic sliding door started sticking as I was opening and closing it and yesterday it finally just fell out of my cappy. Bought on release day last July.
I had this problem too, but it was the cable, not the phone.
Got a new OEM cable off of Amazon, and now it's nice and snug. Maybe not 100% like new, but pretty close.
Because of the little metal hooks on them, Micro USB cables tend to wear out much faster than the Mini USB cables of old.
I swapped mine out last week for another refurb (number two) because of this. It got to the point that I had to make sure the cable was in precisely the right spot otherwise out wouldn't charge.
Sent from my SAMSUNG-SGH-I897
Just wondering if anyone else's usb cable is a little bit "shaky" after being plugged in? I guess it's normal since i don't have any poor contact issue so far, but ...it's kinda annoying..
Sorry if you didn't notice it before but you do now
ye my last android did that too. after using the micro usb port a few times it gets "shaky"-er haha
NIKEstickER said:
ye my last android did that too. after using the micro usb port a few times it gets "shaky"-er haha
Click to expand...
Click to collapse
ya all my phones with a micro usb port have eventually gotten this way...
futureaccount said:
Just wondering if anyone else's usb cable is a little bit "shaky" after being plugged in? I guess it's normal since i don't have any poor contact issue so far, but ...it's kinda annoying..
Sorry if you didn't notice it before but you do now
Click to expand...
Click to collapse
My Epic 4G Touch is the same exact way. However, I never had this issue with my Evo. Wonder if its an issue with the ports on Samsung phones.
I have found taking a pair of pliers and adding some slight pressure to the end of the usb cable has helped tighten things up. Make sure you are squeezing the entire connector and not using needle nose.
promiseofcake said:
I have found taking a pair of pliers and adding some slight pressure to the end of the usb cable has helped tighten things up. Make sure you are squeezing the entire connector and not using needle nose.
Click to expand...
Click to collapse
Its funny that you mention that because the looseness seems to be more dependent on the actual USB cable than the port itself (at least on this phone) Luckily, I haven't had any real connection problems with my phone. However, after replacing the cable, it seems to fit more snugly. Either way, its a little odd that it the same cable will seem more loose in this phone, but fit just fine in my previous one (still have it as a spare).
I've been having this problem lately also. Thinking in was a bug in the rom or a bad cable, the problem persists and its getting worse to the point it constantly will connect and disconnect repeatedly. I'm thinking its the phone because I've changed cables, usb ports and it still does it. But sometimes it will stick normally. Wierd...
If you have even tried brand new cables (since your existing ones may be worn out), then I would say that the port on the phone is likely damaged. Looks like it may be time for a service center repair.
My SR is the same way. The mini usb cocksoff to the right. I've experienced the same with a few Motos. I've came to the conclusion it is the cables themselves. I have noticed that the two teeth on the male plug get kind of wore out or not even pop back out and furthermore eventually damage the female port to where the phone will cycle from power to no power. I've especially seen this with OEM cables. I also saw a thread here where the guy gives an awesome, detailed breakdown of a screen replacement. The site he links has the replacement chip with the mini usb port if you feel froggy...
I just noticed that my charging port is extremely loose and any USB cable I stick in there has a lot of wiggle room. Because of this if I move my phone while charging it sometimes looses it's connection. I don't believe it ever did that before. Does anybody else notice a loose fit or is it just my phone?
Sent from my SM-N920V using Tapatalk
My charging port is pretty solid. But just to avoid this scenario, I got the samsung wireless fast charger pad
Sent from my SM-N920V using Tapatalk
Couple of things, if you have a case, try charging without it on. Otherwise try another cable. I thought mine was loose too but it ended up just being a cable that didn't fit well.
Thanks for the feedback guys. My case doesn't come into contact with the charging port or the cable when it's inserted. I use the original cable and a cheap chinese one intermittently. The Chinese one is quite long which is why I use it, but it wiggles much more than the original. I'm pretty sure there was no wiggle at all in the beginning so it must be from using the cheap cable. Note to self (and others): "Don't do that!"
Sent from my SM-N920V using Tapatalk
Hi there, I'm having the same issue. The thing is that I don't remember if it worked well from the start.
I always use an alternative charger and keep the original in the packaging.
One day noticed that at least 1/4 part of the plug remains out of the socket. This makes the plug wiggle and remain loose. Sometimes (a Tagwood cable) disconnects by the own weight.
I don't hear the common 'click' when plugging in or out.
Tried different cables, many including the original and every does the same.
I don't know if it is a design issue or a broken thing.
What I can see, I don't find any anomalies. Neither where is bottoming. It looks very sensitive parts so I don't want to touch it.
I only noticed that socket looks shorter than other micro USB plugs.
Sorry for my English.
If there's any suggestions I want to hear it.
hellcore said:
Hi there, I'm having the same issue. The thing is that I don't remember if it worked well from the start.
I always use an alternative charger and keep the original in the packaging.
One day noticed that at least 1/4 part of the plug remains out of the socket. This makes the plug wiggle and remain loose. Sometimes (a Tagwood cable) disconnects by the own weight.
I don't hear the common 'click' when plugging in or out.
Tried different cables, many including the original and every does the same.
I don't know if it is a design issue or a broken thing.
What I can see, I don't find any anomalies. Neither where is bottoming. It looks very sensitive parts so I don't want to touch it.
I only noticed that socket looks shorter than other micro USB plugs.
Sorry for my English.
If there's any suggestions I want to hear it.
Click to expand...
Click to collapse
Samsung phones have suffered from charging port issues for years. My Note 3 drove me crazy with it. You can try contacting Samsung, but I'm not sure what they would do.
Action123 said:
Samsung phones have suffered from charging port issues for years. My Note 3 drove me crazy with it. You can try contacting Samsung, but I'm not sure what they would do.
Click to expand...
Click to collapse
I had a Norte 3 and the plug was very strong and tighten.
Also 3.0 charged twice faster than other phones.
The phone is not buyed in my country. I can't contact Samsung
Guys, my brother had the exact same issue with his.
It ended up being lint that built up inside the port. Take a pin and clean the port out. I was shocked at how much lint (just from a normal pocket) got stuck in the port. Its definitely worth checking.
Worked for me!
CISGS said:
Guys, my brother had the exact same issue with his.
It ended up being lint that built up inside the port. Take a pin and clean the port out. I was shocked at how much lint (just from a normal pocket) got stuck in the port. Its definitely worth checking.
Click to expand...
Click to collapse
-------------------------------
At first my charging cable worked fine, but over time the connection became very touchy. Based on the post above, I opened up a paperclip and fished around the port area and was surprised by the lint that came out. Now my cable is connecting more securely and charging more reliably. Thanks for the tip!
Hi guys!
I'm a fresh Pixel 2 user (and for now, I love the device), but a very strange thing occurred to me. I unboxed the phone, connected the cables to transfer the data from my old Nexus, and everything went smoothly, the cable connected easily and firmly. When I came home and wanted to connect the charger I noticed I can't push the USB-C cable in - it was getting stuck before being pushed completely, and the phone wouldn't charge. I looked closely into the charging port thinking that maybe some small debris was locked inside, but instead I've seen a crooked metal brace (closeup photo attached, the part was really small) that seemed loose and was blocking the connector to go fully inside. I didn't know what it was, but I used a toothpick to try to lock it in place or at least see if it's really loose, but upon touching it simply came out from the port and hit the floor.
The port now works flawlessly, it charges, it connects to the computer, nothing seems lose, the cable sits tight, and it looks perfectly normal to me. I checked some other USB-C devices I have if they have similar metal thing inside, but none does. The port now looks like all other USB-C ports I've seen.
I wouldn't expect anything to come out of the charging port in a new phone though. Would you have any idea what's the purpose of this metal brace in the Pixel's port, and what could've happened that it got detached from the port? Should I be worried or just throw it into the bin and forget?
I'd appreciate any clues and insights
Thanks!
M.
This looks like half of the metal usb shield inside your port. If you look deep inside there should be another half (or maybe it's fallen out). The purpose of this part is purely to reduce electrical noise at the point of the connector, so you shouldn't really see any charging issues with it out, although you may run into the occasional data transfer issue.
Thanks, that's reassuring I don't really see the second half, but everything is working smoothly so I will not be too bothered then.
Keep the part. The phone is faulty. If you don't have problems, wait until the warranty is nearly out and then RMA the phone to get a 'new' one
This exact thing just happened to my Pixel 2 phone. I hope I don't have any problems. I know this is an old post. Did it ever cause you any problems?
maticomp said:
Hi guys!
I'm a fresh Pixel 2 user (and for now, I love the device), but a very strange thing occurred to me. I unboxed the phone, connected the cables to transfer the data from my old Nexus, and everything went smoothly, the cable connected easily and firmly. When I came home and wanted to connect the charger I noticed I can't push the USB-C cable in - it was getting stuck before being pushed completely, and the phone wouldn't charge. I looked closely into the charging port thinking that maybe some small debris was locked inside, but instead I've seen a crooked metal brace (closeup photo attached, the part was really small) that seemed loose and was blocking the connector to go fully inside. I didn't know what it was, but I used a toothpick to try to lock it in place or at least see if it's really loose, but upon touching it simply came out from the port and hit the floor.
The port now works flawlessly, it charges, it connects to the computer, nothing seems lose, the cable sits tight, and it looks perfectly normal to me. I checked some other USB-C devices I have if they have similar metal thing inside, but none does. The port now looks like all other USB-C ports I've seen.
I wouldn't expect anything to come out of the charging port in a new phone though. Would you have any idea what's the purpose of this metal brace in the Pixel's port, and what could've happened that it got detached from the port? Should I be worried or just throw it into the bin and forget?
I'd appreciate any clues and insights
Thanks!
M.
Click to expand...
Click to collapse
luisenriquereyes said:
This exact thing just happened to my Pixel 2 phone. I hope I don't have any problems. I know this is an old post. Did it ever cause you any problems?
Click to expand...
Click to collapse
No, everything was fine with the phone afterwards - at least for that reason. I had to RMA it for failing display though after few months of use, so I no longer have that particular one. With the replacement the metal brace is still intact.