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[Q] Sidekick 4G Connectivity Issues

I purchased the Sidekick 4G from a Pawn Shop recently and immediately started tinkering; rooted, changed roms, so on.
In the haste of all of this it never dawned on me to put my sim card in, long story short when I turn the phone on with the SIM in it takes unusually long to connect and when it does it rings twice when a call is made and disconnects. When connected through WIFI calling though it works flawlessly.
While using the Smooth Maximus ROM GingerClone it would not connect at all so I commenced to changing the Mobile Network settings to GSM only and it worked through Edge perfectly.
I went back to stock (KD1 and KG2) and the results are that it will take about 2 to 3 minutes to show a connection to the network and then the full bars/4g symbol will appear but I cannot connect to the internet nor can I make a phone call.
My question is, after this long explanation sorry, is what is it that I'm doing wrong? Or is it the phone that has a malfunction I am not aware of?
Any help is highly appreciated and sorry in advance if this is in the wrong place or if this question/scenario has been posed.

smayhem said:
I purchased the Sidekick 4G from a Pawn Shop recently and immediately started tinkering; rooted, changed roms, so on.
In the haste of all of this it never dawned on me to put my sim card in, long story short when I turn the phone on with the SIM in it takes unusually long to connect and when it does it rings twice when a call is made and disconnects. When connected through WIFI calling though it works flawlessly.
While using the Smooth Maximus ROM GingerClone it would not connect at all so I commenced to changing the Mobile Network settings to GSM only and it worked through Edge perfectly.
I went back to stock (KD1 and KG2) and the results are that it will take about 2 to 3 minutes to show a connection to the network and then the full bars/4g symbol will appear but I cannot connect to the internet nor can I make a phone call.
My question is, after this long explanation sorry, is what is it that I'm doing wrong? Or is it the phone that has a malfunction I am not aware of?
Any help is highly appreciated and sorry in advance if this is in the wrong place or if this question/scenario has been posed.
Click to expand...
Click to collapse
You probably need to manually configure your APNs under Wireless & Networking for your carrier. Without knowing your carrier, that's the most complete advice I can offer. Googling APN and your carrier name should give you all the info you need

smayhem said:
I purchased the Sidekick 4G from a Pawn Shop recently and immediately started tinkering; rooted, changed roms, so on.
In the haste of all of this it never dawned on me to put my sim card in, long story short when I turn the phone on with the SIM in it takes unusually long to connect and when it does it rings twice when a call is made and disconnects. When connected through WIFI calling though it works flawlessly.
While using the Smooth Maximus ROM GingerClone it would not connect at all so I commenced to changing the Mobile Network settings to GSM only and it worked through Edge perfectly.
I went back to stock (KD1 and KG2) and the results are that it will take about 2 to 3 minutes to show a connection to the network and then the full bars/4g symbol will appear but I cannot connect to the internet nor can I make a phone call.
My question is, after this long explanation sorry, is what is it that I'm doing wrong? Or is it the phone that has a malfunction I am not aware of?
Any help is highly appreciated and sorry in advance if this is in the wrong place or if this question/scenario has been posed.
Click to expand...
Click to collapse
Try calling up tmobile you probably don't have there 4G plan, w/o it you'd only be getting edge speeds. I experienced this coming from a windows mobile fone when I switched to a G2 I wasn't getting 4G you might even need a 4G sim. It could be a number of issues. . .

I had to switch my sim card I had a razor before this lol I know but I was having loss of service ect... switched sim and bam there it was great service!
Sent from my SGH-T839 using XDA Premium App

smayhem said:
I purchased the Sidekick 4G from a Pawn Shop recently
Click to expand...
Click to collapse
I purchased the Sidekick 4G from a Pawn Shop
Well there's yur problem rite there. The thingamabob is missing.
Er, I mean, you get what you pay for sometimes. How much did you pay, and how used did it look?

tarroyo said:
Try calling up tmobile you probably don't have there 4G plan, w/o it you'd only be getting edge speeds. I experienced this coming from a windows mobile fone when I switched to a G2 I wasn't getting 4G you might even need a 4G sim. It could be a number of issues. . .
Click to expand...
Click to collapse
There is no such thing as a 4G sim card there is 2G and 3G(UUIC) the newest type. They dont evenhave 4g tech just speed so essentially its 3g sim still

bipoler said:
There is no such thing as a 4G sim card there is 2G and 3G(UUIC) the newest type. They dont evenhave 4g tech just speed so essentially its 3g sim still
Click to expand...
Click to collapse
I have the same problem. My Sidekick 4G works flawlessly except it cannot connect to T-Mobile network. When using wifi, everything works (wifi calls, text, receiving calls, etc). When calling via T-Mobile network, it shows dialing, then just goes out of the phone screen. I cannot get data nor text messaging either when trying to use T-Mobile network.
I have reset the user setting and even flashed back to a clean KG2 firmware. Neither has helped. Also, tried multiple SIM cards all with the same problem.
Any one with any tips?

I had that problem when I first flashed some ROM.
Setting>Wireless and Network>Mobile Networks>Access Point Names
From here press the Menu button and select "Reset to Default"
*****I'm a beginner ROM Developer, so don't forget to thank and donate*****
Phone: Sidekick 4G
ROM: FreshBlood ROM - Beta
Kernel: Bali 1.2 /w Voodoo

chaostic_2k1 said:
I purchased the Sidekick 4G from a Pawn Shop
Well there's yur problem rite there. The thingamabob is missing.
Er, I mean, you get what you pay for sometimes. How much did you pay, and how used did it look?
Click to expand...
Click to collapse
Lol...I almost **** my pants.
*****I'm a beginner ROM Developer, so don't forget to thank and donate*****
Phone: Sidekick 4G
ROM: FreshBlood ROM - Beta
Kernel: Bali 2.2 /w Voodoo

potential signal problem

Hey everyone, i'm a new coming from the OG razr and while i heard the radio on the s3 isn't as good as the razr i think my phone might have a problem. It seems to get stuck on 1x a lot and the only way to get back to 4g is to restart the phone. my phone is rooted but stock rom. Is this a common problem? Also under under APN LTE verizon internet is checked not EHRPD. Is this correct?

topaz330 said:
Hey everyone, i'm a new coming from the OG razr and while i heard the radio on the s3 isn't as good as the razr i think my phone might have a problem. It seems to get stuck on 1x a lot and the only way to get back to 4g is to restart the phone. my phone is rooted but stock rom. Is this a common problem? Also under under APN LTE verizon internet is checked not EHRPD. Is this correct?
Click to expand...
Click to collapse
Its not normal. Take it back before your 14 day period and they'll give you a brand new one for it. If you wait then you'll just get a refurb.
Sent from my SCH-I535 using xda app-developers app

Vorfidus said:
Its not normal. Take it back before your 14 day period and they'll give you a brand new one for it. If you wait then you'll just get a refurb.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
is unrooting as easy as rooting? I'm hoping theres a script or program that can unroot as I'm not the most tech savvy. I'm guessing if i'm bringing it back i'll need to unroot.

topaz330 said:
is unrooting as easy as rooting? I'm hoping theres a script or program that can unroot as I'm not the most tech savvy. I'm guessing if i'm bringing it back i'll need to unroot.
Click to expand...
Click to collapse
You know how to use Odin? Look at section two, "how to get back to stock from any rom."
http://forum.xda-developers.com/showthread.php?t=1762709
Sent from my SCH-I535 using xda app-developers app

dont know how to use odin but the instructions seems easy enough. Just got off the phone with CS and they tell me its most likely the sim card and not the phone and to go to a store to replace it. Is it true that the sim card actually controls the signal?

topaz330 said:
dont know how to use odin but the instructions seems easy enough. Just got off the phone with CS and they tell me its most likely the sim card and not the phone and to go to a store to replace it. Is it true that the sim card actually controls the signal?
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Click to collapse
Yeah it's true, put simply. You can see if it's the sim. But like I said, if you try to get a replacement after your return period, then you'll just get a refurb. So be quick on the draw if the sim card doesn't fix it.
Sent from my SCH-I535 using xda app-developers app

My s3 isn't having that bad of issues but still some bad data reception. Is Samsung going to do any updates or is it just going to be like this permanently

bby144 said:
My s3 isn't having that bad of issues but still some bad data reception. Is Samsung going to do any updates or is it just going to be like this permanently
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Click to collapse
S3s are known to have a number of data issues. Call technical support and try their ideas. When you can rule everything else out, then you know it's your phone. Basically, if a new sim or a factory reset doesn't fix it, you need a new phone.
Sent from my SCH-I535 using xda app-developers app

Vorfidus said:
S3s are known to have a number of data issues. Call technical support and try their ideas. When you can rule everything else out, then you know it's your phone. Basically, if a new sim or a factory reset doesn't fix it, you need a new phone.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Alright, I sent them an email and will probably call them if it starts to get worse.

topaz330 said:
dont know how to use odin but the instructions seems easy enough. Just got off the phone with CS and they tell me its most likely the sim card and not the phone and to go to a store to replace it. Is it true that the sim card actually controls the signal?
Click to expand...
Click to collapse
I took my phone in the store yesterday and they told me flat out that I sim card won't do anything for your signal. I'm not discounting what you're saying, just telling you guys what they told me.
My signal is garbage at home AND at work. I use wifi at home to play with the phone but actual 3G signal is bad. I am lucky to get 2 bars but its generally 1 with speed tests of about 80kbps.
I don't have WIFI at work, and get no signal at all.
I still have a week to return the phone but I'd like to keep it if I can get a better signal.
I am still within my 14 day, maybe 5 days left

Garrett67 said:
I took my phone in the store yesterday and they told me flat out that I sim card won't do anything for your signal. I'm not discounting what you're saying, just telling you guys what they told me.
My signal is garbage at home AND at work. I use wifi at home to play with the phone but actual 3G signal is bad. I am lucky to get 2 bars but its generally 1 with speed tests of about 80kbps.
I don't have WIFI at work, and get no signal at all.
I still have a week to return the phone but I'd like to keep it if I can get a better signal.
I am still within my 14 day, maybe 5 days left
Click to expand...
Click to collapse
Are you new to VZW or have all of your phones had the same problem?
With the thought of you possibly leaving VZW, you would think the store would have tried a new sim card, if only to pacify you. Or they might have offered to switch out the device.

jdk2 said:
Are you new to VZW or have all of your phones had the same problem?
With the thought of you possibly leaving VZW, you would think the store would have tried a new sim card, if only to pacify you. Or they might have offered to switch out the device.
Click to expand...
Click to collapse
I have been with Verizon for years. My Droid X didn't have the best signal but it was much better than this.
One problem is, the store is located in a 4G area, it works great there but it doesn't where I live, nor where I work (which is a decent sized city)

It sounds like you have a bad phone. I'd be pushing for a new one before your worry-free period is up.

Okay, I reset my phone this morning and surprisingly, the signal is much better.
I went from 80-100kbps to about 500-600 kbps. Does that even make sense? The phone is only a week old
Now, perhaps I'm getting too hopeful here and the wind is blowing the right way today or something.
Yesterday I checked my signal with 'Open Signal' (I'd love to know of a good tower location app), and my signal was about 20-23%, right now its at 32-37%. I know that isn't a great jump but in the scheme of things, it is. I'm also at -97dBm, I think yesterday and the day before was over 100
I will note however that I'm still at 2 bars of 3G
I think its just chance , but I'll keep an eye on it.

Couple of weeks ago I also contacted VZW about bad signal/slow data speeds with my phone. They also told me a SIM would be the first fix to try. I had them send me one, for free 2nd day.
Before I swapped it out.. I rebooted my phone and put it in a certain spot and observed signal strength. In my house it ranges from -109 to -113. The data speeds, when the test would even finish, were abysmal. Ran 3 tests and in general they were about 500Kb/s down and anywhere from 0 to 300Kb/s Up. And that was on LTE!
Now without wiping my phone or anything I installed the new SIM and called VZW to activate as their website was bombing. Finally got the thing activated then put my phone back in the same exact spot to observe any changes. While signal strength did not get any better my data speeds increased a whole lot! In the same spot I was getting 5 Mb/s Down and 3 Mb/s Up on average.
Ive also noticed a decrease in LTE drops to 3G and 1X like I was getting before.
So while Ill say that it would seem to be impossible for a SIM to make your signal better, it just may help with your connection.

Thanks for that, I'm going to go up there in awhile and at least swap the card

Well this is my side of the story I had the Galaxy Nexus before sometimes in New York I am in spots where I dont have 4G what is weaird when I go into someones house which i've been many times I only get 3G and then when I go outside I get LTE anyways at the same spot I get 1-2 3G bars and my friend gets 3 bars on iPhone 4S but when doing speed test on both it seems about the same.
Also I am running CM10 and when I was on stock I could tell the signal was a little bit better , you guys think it would be worth a try to swap out sim card as well? how do I make them give me a swap for free?

Always roaming

Hi, since I got my Galaxy s3, I'm always roaming. I didn't have to stray too far away from the store before the roaming started to happen. It seems that if I do not have 3g, or 4g I'm constantly roaming. I have read on here that there is a way to fix the always roaming issue, but I didn't know if it applied to flashing a bad rom and then getting the always on roaming message. Mine has been like this since day 1 when I bought the phone at completely stock settings. I recently flashed CleanROM, and still have the always on roaming messages.
Should I attempt to use this application, or would I risk doing something terrible to the phone?

what prl do you have? any just to make sure what carrier?
Different prl's can cause it to roam. You may can pull battery and sim and sdcard, wait 30 sec or so reinstall any boot. Then check prl again, see if it changes.
See the Galaxy sIII shine via SynergyRom

What is PRL? I do have Verizon. .. I also have a nationwide plan, so I know for certain I'm not being charged for roaming, it just shows that I am all the time.

"HOME-ONLY roam setting on touch wiz roms like on CM based roms
New to posting on here, so be patient... I have been flashing roms however since the Motorola droid 1 and love the mods we can do to our phones. Now I have a Samsung Galaxy S3, flashed to CleanRom, newest version as of this date. I love the battery life on this Rom but work near the Mexican border where it easily switches to roaming. My question is that on CM roms I'm able to go into roaming settings and select either Automatic (default) or Home Only which will prevent anything but a Verizon signal. Works awesome. I don't know why this is unique to CM or AOSP roms and not touch wiz. Is there a way we can have that added or even an app that will do that very thing? Sometimes I have to just backup my rom and flash CM just to use my phone without roaming on to the Mexican cell tower. It's very frustrating. Thanks for any advice.
If this needs to be in its own thread, could someone let me know and help me out with that?
Thanks, Scott.
Spewed said:
What is PRL? I do have Verizon. .. I also have a nationwide plan, so I know for certain I'm not being charged for roaming, it just shows that I am all the time.
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[Q] no LTE

I have a verizon gs3 that is rooted, running beanstalk 4.4.251-20140301-d2lte. I can't get LTE to work correctly. I can get LTE to turn on if I change my 'preferred network type' to LTE/GSM/WCDMA, but then I have no verizon signal (voice signal). When I have it on 'global', I can get 3G and verizon signal, but never any LTE.
This has been going on for quite some time. I've switched between all of the 'preferred network types' but its always 4G and no cell signal, or 3G with cell signal. I used to be on CM 11 nightlies, thought that might be the issue. I switched to Beanstalk, but have the same issue. Just yesterday, I updated my firmware from here: http://forum.xda-developers.com/showthread.php?t=1788313
Is there something obvious that I'm missing?

davids90gt said:
I have a verizon gs3 that is rooted, running beanstalk 4.4.251-20140301-d2lte. I can't get LTE to work correctly. I can get LTE to turn on if I change my 'preferred network type' to LTE/GSM/WCDMA, but then I have no verizon signal (voice signal). When I have it on 'global', I can get 3G and verizon signal, but never any LTE.
This has been going on for quite some time. I've switched between all of the 'preferred network types' but its always 4G and no cell signal, or 3G with cell signal. I used to be on CM 11 nightlies, thought that might be the issue. I switched to Beanstalk, but have the same issue. Just yesterday, I updated my firmware from here: http://forum.xda-developers.com/showthread.php?t=1788313
Is there something obvious that I'm missing?
Click to expand...
Click to collapse
I have the EXACT same issue, so you're not alone! Unfortunately, I have no answer for this either.
I was running CM11 (just the stable releases), started noticing lack of LTE a few weeks ago, decided to give SlimKat a try. The ROM is damn near flawless besides this LTE issue. I could actually never get it go into LTE mode through the normal settings, it would always fall back to 3G (and I'm in the middle of a capital city where there's plenty of 4G coverage). However, if I did that *#*#4636#*#* trick to go into testing mode, I could force it into "LTE Only", at which point the phone would be in LTE mode, and enjoy the blazing fast data speeds I pay for .... but can no longer make phone calls.
Anyone else out there experienced this or something similar? Any suggestions would be greatly appreciated.
Thanks!

After doing some research on it, I decided to flash back to stock and unroot. After that, I still could not get 4G, so I took it into the verizon store. I told him the problem, and that I had heard that it needed a new sim card. After doing some simple test, he burned a sim card for me and that did it! I'm thinking that soon after I flashed a CM11 nightly (a month ago at least) I dialed *228 to update my cell coverage. I think that might have fried it. I have limited knowledge on this topic, but I did read somewhere that dialing *228 on some custom roms is not good.
It would be nice if you could take it in to the store without flashing back to stock, but I'm not sure if they would go for that or not.

davids90gt said:
After doing some research on it, I decided to flash back to stock and unroot. After that, I still could not get 4G, so I took it into the verizon store. I told him the problem, and that I had heard that it needed a new sim card. After doing some simple test, he burned a sim card for me and that did it! I'm thinking that soon after I flashed a CM11 nightly (a month ago at least) I dialed *228 to update my cell coverage. I think that might have fried it. I have limited knowledge on this topic, but I did read somewhere that dialing *228 on some custom roms is not good.
It would be nice if you could take it in to the store without flashing back to stock, but I'm not sure if they would go for that or not.
Click to expand...
Click to collapse
Ah!! I dialed *228 too! Ok, that's gotta be it. Thanks!

Loss of 4G?

I've been trying to troubleshoot this problem for the past 3 days or so. In a nutshell, I'm on AllainceRom (which I have been since released) and get constant 4G signal. Wake up, head to work and notice no signal at all. I check and my mobile data was shut off, so connected it. It gets a connection...3G. Turn on/off airplane mode and still 3G. Borrow friends sim card, boot it up and it's 4G. Figuring it's the sim card, I buy a new one. Call Verizon to activate it, BAMM 4G is back. Within 2 minutes after the phone call, it loses signal, then kicks back on, 3G again. I would hit airplane mode on/off and 4G would pop out and all of a sudden it would go back to showing nothing,then revert to 3G again. Any ideas of what can cause this? I'm baffled. I even downloaded the MF1 versus ML1 and it still shows 3G. My download speeds, a blazing 2 megs. Almost feel like I've been throttled or something for some reason.

Has your phone been working fine before and this just started happening over the past few days? Also do you only lose 4G in certain areas?
I know that it is recommended to flash the ML1 modem on any 4.3 based ROM because of potential 4G issues.

This might sound odd, but I think somehow they are throttling me. I'm on the grandfathered unlimited plan. What's odd is that I can take an old sim card (from Thunderbolt), basically cut it to the same size as my S3, reboot and 4G is constant (this phone is part of my dummy line so limited to 2gigs per month). Take out that card, put in new one, it boots up and has like 4 bars while searching for signal, then drops to like 3 and connects to 3G again constant.
4G has been constant here for the past 2 years, Verizon tech support confirmed no outages. My wife and son have unlimited as well, but iphone 4's with 3G coverage. Thinking my unlimited 4G is getting knocked down for some reason.
I tried a new rom, Clean Rom and same results with signal quality. Just odd it happening all of a sudden with no changes.
Also, with my thunderbolt 4G sim card, mobile network type was listed as LTE. With the brand new sim card they activated, it's showing "CDMA -eHRPD", as it was showing with my old card.
BattsNotIncld said:
Has your phone been working fine before and this just started happening over the past few days? Also do you only lose 4G in certain areas?
I know that it is recommended to flash the ML1 modem on any 4.3 based ROM because of potential 4G issues.
Click to expand...
Click to collapse

snafufx said:
This might sound odd, but I think somehow they are throttling me. I'm on the grandfathered unlimited plan. What's odd is that I can take an old sim card (from Thunderbolt), basically cut it to the same size as my S3, reboot and 4G is constant (this phone is part of my dummy line so limited to 2gigs per month). Take out that card, put in new one, it boots up and has like 4 bars while searching for signal, then drops to like 3 and connects to 3G again constant.
4G has been constant here for the past 2 years, Verizon tech support confirmed no outages. My wife and son have unlimited as well, but iphone 4's with 3G coverage. Thinking my unlimited 4G is getting knocked down for some reason.
I tried a new rom, Clean Rom and same results with signal quality. Just odd it happening all of a sudden with no changes.
Click to expand...
Click to collapse
I doubt you are getting throttled. Unless you are using up 100+ GB a month constantly. If that was the case you can call tech support and ask if you are. I'm pretty sure they would have to tell you if they were.
Was there something specific you did to your phone before this started happening? Have you tried different ROMs or re-flashing Alliance?
If you've exhausted all options I think something is borked and you need to reprovision. To do this you would need to ODIN to a stock 4.1.2 base and enter the reprovision code into the dialer (*2767*3855#). This will wipe your internal data so I would back up anything you need first. Once you do that you can re-root and flash a custom recovery then flash back to whatever you want.
Just make sure you don't take the 4.3 OTA if you return to stock unless you want to re-lock your bootloader.

That's the odd thing, nothing was changed prior to this switching to 3G, like it happened all of a sudden. I checked my usage and I'm at 19 gigs this month (yeah I tether a lot).
I tried beanstalk rom (4.4.2) and something odd happened. In preferred network type, under CDMA+LTE/EVDO I would get 3G. If I switch it to LTE/GSM/WCDMA 4G would pop up, but no mobile data so unable to make phone calls. With this rom, I would insert my old thunderbolt sim card and 4G all day long again with no issues.
I guess the only option would be to revert to stock and start all over in hopes it'll switch back. I was hoping it was just the icons jacked up, but at 3G my d/l speed was 2 megs, at 4G it would hit 12-14 megs.
BattsNotIncld said:
I doubt you are getting throttled. Unless you are using up 100+ GB a month constantly. If that was the case you can call tech support and ask if you are. I'm pretty sure they would have to tell you if they were.
Was there something specific you did to your phone before this started happening? Have you tried different ROMs or re-flashing Alliance?
If you've exhausted all options I think something is borked and you need to reprovision. To do this you would need to ODIN to a stock 4.1.2 base and enter the reprovision code into the dialer (*2767*3855#). This will wipe your internal data so I would back up anything you need first. Once you do that you can re-root and flash a custom recovery then flash back to whatever you want.
Just make sure you don't take the 4.3 OTA if you return to stock unless you want to re-lock your bootloader.
Click to expand...
Click to collapse

If other SIM cards are working correctly, it can't be anything wrong with the phone. I would either go to Verizon and keep asking for new SIM cards until you get one that works, or try to reprovision like I explained earlier.

Thanks for the suggestions, I'm rocking stock 4.0.4. now and still only have 3G service. Guess I'll just keep it like this and hit up the Verizon store and have them figure it out since it's stocked back out.
BattsNotIncld said:
If other SIM cards are working correctly, it can't be anything wrong with the phone. I would either go to Verizon and keep asking for new SIM cards until you get one that works, or try to reprovision like I explained earlier.
Click to expand...
Click to collapse

I was experiencing similar issues as you this morning. After an hour of the nice lady at tier 1 tech support telling me to erase everything on my phone and that it was probably bc I was talking to her on the phone while trying to fix it I reached a resolution upon calling back. I was sent to a higher tier tech support and they told me that my data was being throttled and it was directly related to my high data usage.
Confused I asked her how that was possible bc they aren't suppose to throttle LTE. She said there is a problem with their system and instead of only throttling 3G, it was now throttling LTE data. She explained this is a nationwide issue and that some people she has talked to have been experiencing trouble with this issue since March 23rd!!
Similar to you I tried another phone, my nexus galaxy only to experience the same problem. The only thing that worked for me was switching my network mode from LTE/CDMA to Global. I could then tether Netflix and use the data connection without being impeded. However, certain functions like my email (gmail and yahoo) and verizon cloud services would say network error or network communication error.
Strangely tonight my phone seems to be back in working order, I'm not sure if its just because there is no network congestion so I'm not being throttled and it will return or if the issue has been actually fixed.
Now that I think about it, it's possible the tech was wrong and it's a CDMA to lte handshake issue they are having which would explain why global mode would work? It maybe that they upgraded the towers to lte advanced in my area causing these types of issues but hard to confirm any of this with verizon being so tight lipped about what areas have lte advanced.

Replied to your post, I'll update once I get back from Verizon.
Samutd45 said:
I was experiencing similar issues as you this morning. After an hour of the nice lady at tier 1 tech support telling me to erase everything on my phone and that it was probably bc I was talking to her on the phone while trying to fix it I reached a resolution upon calling back. I was sent to a higher tier tech support and they told me that my data was being throttled and it was directly related to my high data usage.
Confused I asked her how that was possible bc they aren't suppose to throttle LTE. She said there is a problem with their system and instead of only throttling 3G, it was now throttling LTE data. She explained this is a nationwide issue and that some people she has talked to have been experiencing trouble with this issue since March 23rd!!
Similar to you I tried another phone, my nexus galaxy only to experience the same problem. The only thing that worked for me was switching my network mode from LTE/CDMA to Global. I could then tether Netflix and use the data connection without being impeded. However, certain functions like my email (gmail and yahoo) and verizon cloud services would say network error or network communication error.
Strangely tonight my phone seems to be back in working order, I'm not sure if its just because there is no network congestion so I'm not being throttled and it will return or if the issue has been actually fixed.
Now that I think about it, it's possible the tech was wrong and it's a CDMA to lte handshake issue they are having which would explain why global mode would work? It maybe that they upgraded the towers to lte advanced in my area causing these types of issues but hard to confirm any of this with verizon being so tight lipped about what areas have lte advanced.
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Click to collapse