Google Now issues - Nexus 5 Q&A, Help & Troubleshooting

I used to get travel time to home whenever out of the house on Google Now and I really liked that card! It has been gone from my devices for a few months now though dating back to before I had an N5 even. How in the world can I get it to come back though? No, I've never swiped that card away when it was there and no, it doesn't show up if I click "more" either. My address hasn't changed and I can verify that it is still entered in Now. Just doesn't come up in my phone or tablet anymore at all. So can anyone help me with this? Tried searching the net and found nothing useful whatsoever.

Have you tried using Google Maps? Actually, navigation. Type in your home address and have it give you directions. Afterwards, it should show up in Google Now. If not, try doing it a few times, or when you're out and about navigate back home. I'm not positive about this, but that's usually how I get the addresses showing up in Google Now. Good luck.
NEXUS 5

Go to Now settings, disable Google Now. Then enable again and your cards should reappear.
Sent from my Nexus 5 using xda app-developers app

Related

[Q] Can't download/install any market apps

Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
patseei said:
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
Click to expand...
Click to collapse
Yes, sometimes the apps I am trying to download don't even appear there and sometimes it does. When it says "Installing" sometimes, 1 hour can pass and still nothing... no progress on the notification bar.
In fact, I can't install anything from there, not even using the website version, https://market.android.com/
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
linear_craig said:
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
dark_aura said:
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
Click to expand...
Click to collapse
Sounds like an odd issue with your account. Try to check settings, accounts an sync .. and see if anything is amiss. If not, then try to create a new gmail account, and use that to login to market/gtalk. See if there is some confusion as to your phone account and your tablet. Do you have settings>Privacy ticked off for google to back up your apps and sync them? Try disabling if so.
Had same issue and went into settings and had to delete my gmail account and then add it again, worked fine after that!
Thanks for the replies.
1. The Backup and Restore settings are turned off.
2. I have created another Google account and removed the original, still the same problem.
3. The EVO is currently off just in case.
After doing some research, I've discovered that Gtalk have something to do with the Market, if Gtalk can sign in, then the market should works for downloads. If not, then there is a problem.
ok... wtf
After adding a new Google account while replacing the original one, the issue still happened.
Then, I decided for a million times, to make another Factory Reset with my original account again... now GTalk logon and the Market download/install apps
I will keep this thread in mind and report if anything weird happens again.
Android Market hates me. I didn't really want to have to create another gmail account but I have tried every other trick posted and still can't get apps to download.
I had this same problem with my Samsung Fascinate. 3G would download fine but I couldn't get WiFi to work until just recently when I updated the radio that came with the OTA Froyo update plus a new custom rom/kernel. I'm not sure which piece all of the sudden made things work but I was certainly happy. What's so frustrating is that I set up a Droid on the same home network with absolutely no problems from day one.
Amazon App store works fine but many of the apps I want aren't available there. Grrr.
dark_aura said:
Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Click to expand...
Click to collapse
This occurred to me after rooting the TF. I was able to correct it by going into applications and force stop and clearing data on both Market and both google framework services. Then try to restart market, if you don't get a error go back to applications and do it again. Once you get the error reboot, when you try market after the reboot it will ask you to accept terms again and then all is was right again with the world.
I have the same problem. How I can do a Factory Reset?
It was working ok but now it gives an error with the server. Eventually it will download the aplication after trying several times but will fail in the instalation. I have deleted and created again my account with no results.
Welcome to my problem. Another member told me the issue lies with our google accounts and how it syncs up with the market.
I have tried the other methods deleting cache / signing in and out etc. to no avail.
Only solution is to factory reset. Sad thing is it has happened to me 3x in the past 5 days.
I only hope for a solution to this soon.
3 times, that is scary.
Something has surprised me when I upgraded my phone to the new Galaxy S 2 from HTC HD 2 running an Android rom. When I introduced the google account it automaticaly pointed me all the aplications that I had installed in the old phone (free or paid) and give me an easy option to install all quickly. They were identified as my aplications, even they were not installed.
Is this funtion present here? It will remember what aplications I had installed in the transformer before or I will need to look for all of them again?
solution to download apps
press on apps on the home screen. then press on market. this will get you started click on sign in at top right of screen. it should automatically do a sign in with your google account. then go from there

Google Chrome to Phone "Unable to Connect"

Has anyone else been having problems with Google Chrome to Phone? Every time I try to set it up, it says "Unable to Connect". I guess it could just be my account...any help is greatly appreciated!
Me.too. on all roms
Crack powered G2X
Me Too! What up?
Sent from my LG-P999 using XDA App
Worked on my evo shift
Crack powered G2X
works great
works just fine on my G2X. I am rooted but am running stock rom. Chrome to phone works great
It seems that on 6/3, something happened to our google accounts the mess this up. If you have a second gmail account, try to add that and sync it with chrome to phone and it'll most likely work. Doesn't really help though.. I haven't found a solution for this yet. Looks bleak.
btw, not a g2x problem as I have an evo.
Mine is hit and miss about stuff making it to the phone, chrome will always say "Sent to phone" but sometimes it doesn't show up.
http://code.google.com/p/chrometophone/issues/detail?id=158
post 40 onwards.
borgsta said:
post 40 onwards.
Click to expand...
Click to collapse
Since this is the first Google result to pop up on a search for "chrome to phone unable to connect", might as well point out here that changing your Gmail account password seems to do the trick - at least it did for me.
Got the same issue with EB ICS BUild 1. But the other browser aren't working that great as well in regards to video. Choppy...
matrod said:
Since this is the first Google result to pop up on a search for "chrome to phone unable to connect", might as well point out here that changing your Gmail account password seems to do the trick - at least it did for me.
Click to expand...
Click to collapse
Worked for me too. Unfortunately it would be easier if Chrome to Phone gave you an option to do this from the device instead of having to change your password then reconnecting.
You can use Push2Droid for sending links from Chrome to Android devices.

Can't use Google Now Reminders?

So I've been playing around with my nexus 5 and overall I'm pleased so far, however whenever I try to add reminders via Google Now, I keep getting the message "can't reach Google at the moment" (see screenshot)
This happens on WiFi and mobile data and have rebooted the phone to check if that may solve it (never know...).
I can add reminders via Google Keep however being able to add reminders directly from the home screen simply by talking is so much easier than adding them via Keep.
I've tried looking through the Google product forums however the content never seems to load on the page.
Anyone know if the reminders issue is a common bug or if there's a fix available for this?
Sent from my Nexus 5 using xda app-developers app
Krijs said:
So I've been playing around with my nexus 5 and overall I'm pleased so far, however whenever I try to add reminders via Google Now, I keep getting the message "can't reach Google at the moment" (see screenshot)
This happens on WiFi and mobile data and have rebooted the phone to check if that may solve it (never know...).
I can add reminders via Google Keep however being able to add reminders directly from the home screen simply by talking is so much easier than adding them via Keep.
I've tried looking through the Google product forums however the content never seems to load on the page.
Anyone know if the reminders issue is a common bug or if there's a fix available for this?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
You need to open the keep app first, so it signs in to your account.
Krijs said:
So I've been playing around with my nexus 5 and overall I'm pleased so far, however whenever I try to add reminders via Google Now, I keep getting the message "can't reach Google at the moment" (see screenshot)
This happens on WiFi and mobile data and have rebooted the phone to check if that may solve it (never know...).
I can add reminders via Google Keep however being able to add reminders directly from the home screen simply by talking is so much easier than adding them via Keep.
I've tried looking through the Google product forums however the content never seems to load on the page.
Anyone know if the reminders issue is a common bug or if there's a fix available for this?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Ive been having trouble too including a friend of mine. Think its a wider problem
I have the keep app up and running (as mentioned in OP) but its still not working unfortunately
Sent from my Nexus 5 using xda app-developers app
I'm guessing people having problems with this are using a Google Apps account?
I have exactly the same issue with my gapps account but when using a standard gmail account all works as it should.
As mentioned, I think this is a wider issue, affecting SOME gapps accounts when used in conjunction with the N5. I say some as I have had a friend set up a test account for me in his gapps and it also worked perfectly.
I have spent hours going through my settings but have so far drawn a blank.
If anyone knows what is causing this, please share!
This happens to me, but it ONLY happens on wifi. As soon as I switch to mobile it works again.
I have the same problem
Boonyard said:
This happens to me, but it ONLY happens on wifi. As soon as I switch to mobile it works again.
Click to expand...
Click to collapse
If only it was the case, sadly it's the same over 3g for me.
You using gapps or standard gmail?
Only solution for me is to use my non gapps account for Google Now.
Sent from my Nexus 5 using Tapatalk 4
I had this issue when I first got this phone about 2 days ago. I just tried to set a reminder on wifi and it worked for me. The only thing that has really changed are just apps and a few reboots, maybe the reboots did it? I honestly tried it out of the box and my service kept disconnecting, after that reboot all my issues were fixed. Doubt thatll fix the issue for you but who knows lol. I am also rooted, if that makesa difference
No amount of rebooting or even resetting to stock has cured this for me. I think it's server side - something to do with how the N5 talks to gapps servers. Only some though as I've tested it successfully with a friend's account. Odd.
Sent from my Nexus 5 using Tapatalk 4
I'm using a gapps account. Guessing by the responses it's something to do with this then. Ah well, will sit back and wait for ol' googs to trickle it down to gapps users then.
Not necessarily, it works with some gapps accounts and not others. Doesn't work with mine but had a friend set up an account for me on his and it worked perfectly. Its a very odd problem.
Sent from my Nexus 5 using Tapatalk 4
Krijs said:
I'm using a gapps account. Guessing by the responses it's something to do with this then. Ah well, will sit back and wait for ol' googs to trickle it down to gapps users then.
Click to expand...
Click to collapse
I'm using a regular Gmail account I'm still having this issue. It has nothing to do with whether or not you're using a Google Apps account
Sent from my Nexus 5 using Tapatalk
xspyda said:
I'm guessing people having problems with this are using a Google Apps account?
I have exactly the same issue with my gapps account but when using a standard gmail account all works as it should.
As mentioned, I think this is a wider issue, affecting SOME gapps accounts when used in conjunction with the N5. I say some as I have had a friend set up a test account for me in his gapps and it also worked perfectly.
I have spent hours going through my settings but have so far drawn a blank.
If anyone knows what is causing this, please share!
Click to expand...
Click to collapse
I'm on a Google Apps account too. Tried adding a second account from the same domain and that wouldn't work, but added a straight gmail account and it was fine. Very frustrating! I can't see anything obvious in the apps dashboard that migth be causing it.
tried Adding and Removing all my Google accounts but no luck through that method either.
Hi !
Undigging a very old thread, but I have the very same problem : I can't add a Google Now reminder with my GApps account, "can't reach Google at the moment".
I created a dummy Google account and it worked without any problem, instantly.
This thread is one year old, and I have been using Google Now reminders for a very long time without any problem. This bug just appeared some days ago. So what has happened to my GApps account ?
Has anyone here been able to fix this issue?
Thanks !
I'm having the same issue as well. Lollipop Nexus 4.
I find it very weird that this issue seems to have been going on for so long, without one definitive fix appearing. It started for me yesterday; I don't know if it's coincidence, but I fired up an old phone linked to the same gmail account in order to wipe it prior to selling on ebay. Then soon after doing that, I tried to set a voice reminder on my Nexus 5, and I got this error. I have never had a single problem before, but now I get the problem irrespective of whether I'm connected via wifi or 3g, at home or at work. Normal gmail account.
Tried turning Google Now cards off and back on again, tried clearing some related caches, tried signing out and back in to the google account.
Anybody got any suggestions.
panzerboy said:
Anybody got any suggestions.
Click to expand...
Click to collapse
Yep, I have one.
My problem was solved by setting my search domain to google.com.
I am in Belgium, and the default search domain for the Google App is the local one (google.be). Changing this setting in the google app worked like a charm. Of course, I don't have localized search results anymore though.
This setting is located in the Google app, under Settings > Accounts & Privacy > Search on google.com
thewild said:
Yep, I have one.
My problem was solved by setting my search domain to google.com.
Click to expand...
Click to collapse
Damn, you had my hopes up, but it didn't work for me; I changed the setting from local domain (google uk in my case) to google.com, no joy. Thanks for the reply though.
Maybe it's a clue, others have also suggested changing the search language to English (US) worked for them, it does point to certain areas of functionality as the cause.
panzerboy said:
Damn, you had my hopes up, but it didn't work for me; I changed the setting from local domain (google uk in my case) to google.com, no joy. Thanks for the reply though.
Maybe it's a clue, others have also suggested changing the search language to English (US) worked for them, it does point to certain areas of functionality as the cause.
Click to expand...
Click to collapse
Yes, in my case the problem is a combination of using a Google Apps account (with my own domain), and using a google.be domain for searches.
It seems that there are a lot of different problems that end up with the same error message. For some people, as you mentionned, just turning off Google Now then on again simply fixed it.
I'll be in France in some days, I'll try to witch back to using the local search domain (i.e. google.fr), and see how it goes. My Google Apps domain is a ".fr" domain, so there might be something to investigate here.

[Q] Location Reporting broken after update.

On the 7th I traded my Nexus 4 into T-Mobile for a Nexus 5. On the 8th, I unlocked the bootloader and sideloaded the stock 4.4.1 OTA file. Today, all of a sudden, my location starts showing 35 miles away without me leaving the house. I turned off and on Location services, and it reset back to my actual location. A short bit later, it did it again to the exact same location.
I called Google, they told me to factory reset. I did. When it was booting up and updating apps, it prompted me to install the 4.4.2 update, which I did. After doing all of that, it repeated the exact issue. I went into my Location History on Google Maps online and deleted all the history for today which fixed it. But it keeps jumping back and forth between my Home location and this other place.
I called Google again liked they asked, and they told me to change my Location setting from High Accuracy to Device Only... and to just keep it that way. But it sucks that way. I asked could it be a hardware problem, if so, I would return it to T-Mobile. She said, "I wouldn't return it just for that issue alone." I also told her I was worried it may be a security issue since I had just handed in my old phone, and she guaranteed me it couldn't be a security issue.
Alright well... I'm lost. Unless someone here has some magic advice, I will return it tomorrow.
The attachment is from my Location History and shows the two locations 1 minute apart.
If you are just using 3G then it might be a IP address change on the towers but if you are also using WIFI for location then yeah something is up. I use High and it only uses GPS when using Maps/Navigation. Otherwise everything such as google now and such uses low power anyways.
shotta35 said:
If you are just using 3G then it might be a IP address change on the towers but if you are also using WIFI for location then yeah something is up. I use High and it only uses GPS when using Maps/Navigation. Otherwise everything such as google now and such uses low power anyways.
Click to expand...
Click to collapse
The entire time I was having the problem, I was at home connected to wifi.
So far today, it has been working like it should and hasn't given me any trouble.
I should probably mention that, along with that problem, the phone was having other issues as well. Google Now wasn't showing me cards, even though my location was working - I was unable to enter my account under the Backup and Reset settings menu - and Sound Search kept giving me syncing errors. Maybe these were all related or caused by the same problem, don't know. After removing my account from Google Now and adding it back as well as some other stuff, I was able to resolve them all.
One other thing I will say is that I was running a sideloaded version of 4.4.1 (unlocked, stock recovery, not rooted) when I did the factory reset, which I thought would reset it back to 4.4. However, when it booted back up, I had a System Update notification telling me to update to 4.4.2, but the file size was only 1.7 mb or so. How did it bypass the size of the 4.4.1 update? Or am I wrong when assuming a factory reset sets it back to its original version?

Ghost in the Machine

Hi guys!
Tried the search but came up with nothing so here goes...
I must admit I'm not very tech savvy but I can follow instructions no worries
I joined mainly because my Samsung Galaxy S8+ (un-rooted) started to behave very strangely early this year.
(and I want to trick it up after warranty expires in August ?)
Short story is that my Samsung account got hacked (or it at least seems like it) and the perp was then able to control my phone remotely. It was incredible watching my phone do as it pleased and all I could do was sit back and watch. Funny thing is that I've never actually toggled the RC switch (find my phone)...
My local carrier (Telstra Bigpond - Australia) account as well as my Google account got taken over shortly after. This would have given whoever it was access to my 3 cloud accounts which add you can appreciate would contain some sensitive material.
Whoever is responsible could well be a member on here so "Hi, there!! "
I pulled my sim and sd card and switched the phone off so I could decide what to do next.
I got a password manager app, changed all passwords (lucky my partner had a spare iPhone 5S sitting around up I could get online) and factory reset the phone.
All seemed to be going well until a few days ago...
I got "timed out" on my Samsung account (is that even possible?!) and while I was putting the password in (on the Samsung website - silly mistake!) just as I hit next I noticed a few dots in a square pattern that did a spinning type of graphic over the password entry box.
Continuing onto the next screen where the two step verification was, which was to send a text to my phone to receive a code and bang! Before I even received the text a six digit code appears in the fill box on the screen (same spinning dots in a square pattern) right before my eyes and then I receive the text afterwards! The numbers matched!!
I’ve also been asked to enter my Google credentials on more than one occasion lately from being “signed out”...
I don't know what to do!
I've tried all of the popular virus type apps and a few file managers to no avail. More like I've been hacked than a virus?
I've removed apps and shut down almost all of them as well as toggling between mobile data and WiFi and restored the phone twice back to earlier backups from over 6 months ago.
I've only ever downloaded from the Play Store apart from just the once getting your better version of the Play Store XDA (LABS) app.
What might be noteworthy is when I was using Google's help function it said that I had a "modified Android" and to contact manufacturer. I can guarantee the phone has never been cracked open.
I can provide screen shots from DevCheck (FLAR2) but I really don't know what I'm looking at. I also don't have any unknown apps etc...
I really don't know what to do next...
Any advice please??
Sorry about the long post.
All the best,
Crackles
Took phone to Samsung and they wiped the device and installed current (Android Pie 9 w. Feb 01 security update) so was looking forward to having a play with the new os until I went to add my Samsung account details...
Entered the password then the 2-step security kicked in to send a text to my number.
The earlier 4 circling dots dropped the 6 digit code into the fill box before I even received the sms! Device (on it's own jumped straight to the remote control button in the Find my Device security section) then attempted to change the password!
Only thing that prevented that from being carried out was I had biometrics activated and stopped the action using my fingerprint.
Seriously no one has any idea on what to do?!
I also had installed a replacement sim card.
I also can't uninstall updates on certain apps like Google Play Services etc, and some apps either have a dead link (press it and nothing happens) or Play Store can't find the app when I hit the downloaded from Play Store thingy at the bottom of the app description page. Hope that makes sense.
As you said, they wiped the phone, which means they most likely flashed the whole firmware, so there's no way for any malware to remain installed. But for what it's worth, you can try to re-flash the firmware yourself using Oding to make sure the whole flash is clean.
If your phone really was infected with any kind of malware, it must have been a 3-rd party app you have (repeatedly) installed. Some apps like Google Play Services cannot be uninstalled because they are vital for system's (or rather apps installed from Play Store) propper functioning.
Also, even if you had infected your device, it would not be able to take control of your device to the extent you described because of app sandboxing, which cannot be broken unless the app constitutes itself as a system app (because every part of the system has to be cryptographically signed, this would break the boot and brick your device) or the user (you) would have to allow the app the necessary permissions to carry out these tasks.
Hey Kernel thanks for the reply ?
Yes I know what I'm saying sounds crazy and even the missus said I was nuts till I showed her.
I can't screen record any more either...
I'm noticing odd little things like when I pull the notifications screen down for a second or so the NFC, Bluetooth and nearby icons are lit up but then revert back to a if they were off. I've switched all of these items off in the settings so are they being sneaky?
So far nothing really bad has happened apart from not being able to put my credentials into the PayPal app. That's using both Last Pass auto-fill and manually entering the email and password. I've un-installed and re-installed many times and it's the same. I'm not going to add any banking apps just yet.
Facebook also got installed in the background about 4 times within a few minutes. Seemed odd to me. I think I've got a screenshot of that.
Malwarebytes found an issue with I'm guessing a theme I got from the Samsung Galaxy Store so I removed it, chose another and it seems OK.
There's still a few odd things happening like certain settings reverting back to something different from what I'd set.
I'll keep tinkering and post anything that stands out.
Is there an app or something that can check every file on my phone and tell if something isn't quite right?
I don't have a pc at the moment but when I do I'll look into Odin.
Thanks again for taking the time I know I sound like a lunatic and tbh I really wish I was haha!! :laugh:
Hmm interesting...
When I tried to upload the screenshot it stopped and said "bad request"...
Sent from my SM-G955F using XDA Labs
Could all this weird bs be happening if the home WiFi has been hijacked?
Sorry for dumb questions.
Sent from my SM-G955F using XDA Labs
Whatsapp does the same thing, autocompletes the code, before de sms is coming. This is not a malware. But, don't use password manager... Those can be hacked.
Really my password manager can be hacked?!
I'm using Last Pass.
So moving on I started to poke around the WiFi router and found the PnP enabled and my device was sharing with another device. I did not authorise this. I've since reset the router, changed the pin and access code, disabled the WPS and also factory reset the device that was "sharing" with mine... The owner of said device no longer lives with me. I'm just glad I confiscated the phone from him before he left.
When I'm researching possibilities of what could be going on with my phone the pages won't load. It's like my searches are being monitored and the data is being stopped. I tested this with my partner's phone (on mobile data) and the exact Web pages loaded right up on her's without a hitch! I tried again on mine and they just stopped. Pages would load straight away on mine if searching for something completely different like rc cars or bmx related content. Stuff to do with my phone just won't work ffs!
Like when I tried my first post on here. It simply would not post it up! I ended up having to copy/paste the draft and emailing it to another account that I made up on the spot on her phone. Hence the two usernames in this thread.
I got the 3C TOOLBOX app and in the app management section, Task Manager under service many of them are "custom entries" and I cannot un-tick, modify or reset back to the original version of any of these apps. Google Play Services was the worst. Pretty much every thing it was capable of doing had a "custom action" and I could not do anything with it.
Am I doing something wrong or do I have a serious invasion of my phone..?
Thinking about smashing this thing to bits and getting an S10+ ??
Also the Bluetooth, NFC & Nearby buttons almost any me of the day/night are on for a split second when I drag the motivation panel down. These are all set to "OFF" in settings...
What
The
F--k?!?!?!
Sent from my SM-G955F using XDA Labs

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