Related
A day or two ago I unlocked my ChaCha using the HTCDev.com instructions. I then used DooMLoRD_v4_ROOT-zergRush-busybox-su to root it. Everything was going fine until I apparently deleted one too many system apps and now my phone is in extremis.
The problem: As the phone boots up and reaches the HTC logo screen, just when the main interface should appear, an error pops up. It says:
Code:
Sorry!
The process com.htc.bg has stopped unexpectedly. Please try again.
[Force close]
When I close it, the HTC logo appears again as the main GUI is reinitialised, which leads to the same error popping up again, thus entering into an infinite loop.
I can just about manage to connect the phone to my PC as a disk drive, but it's not connected in such a way that RUU or unrooting applications can "find" it from within Windows, so if I'm to fix this it's gotta be from the SD card/Hboot.
Details:
* HTC ChaCha with the latest Android firmware.
* Unlocked and rooted, but remains S-ON (Superuser was installed and worked).
* Used Titanium to delete apps, but made backups and have them on my hard drive for safe keeping but can't access the phone in order to restore them properly.
* I was unable to restore backed-up system apps prior to this critical problem emerging, which I think is because my phone isn't "truly" rooted. I can apparently remove from but not add to the protected areas of the phone.
* I've tried flashing the device with numerous recovery ROMs and they all fail (wrong image, etc.). I'm having an extremely difficult time finding the original ROM anywhere and more importantly finding one which will work without the phone being connected to the PC at any stage of the flashing job.
* Factory resets and recovery boots don't seem to have any effect.
* It's a carrier-locked/branded phone, from Three/Hutchison 3G UK. I'm locked into my contract for another year at least.
* Before I rebooted the phone for the last time [prior to the beginning of the above problem] I noticed that my ringtones and related media were all gone and I was unable to download new ones even using third-party apps; the "unable to download sound" error was constantly popping up and when I received messages or phone calls the phone would vibrate but wouldn't play any tones.
* My brother and I spent the better part of 6 hours scouring the net and trying every combination of steps we could think of to try and resolve this. I wouldn't have posted here if I wasn't at the end of my tether and if I hadn't tried every solution I could find from others on various forums including this one, nor would I be so quick to reveal myself to be a deletion-happy moron to a forum of experts (I saw that anti-noob YouTube clip!).
Is there any hope of fixing this issue given my obvious lack of critical faculties?
Thank you for reading this.
You can always install clockworkmod recovery and from there a custom rom. Check the relevant thread, it is pinned.
OK,
don't panic. I almost thought you'd hard bricked your phone when modifying the NAND. This is a soft brick and ALL soft bricks can be recovered, they just take a bit of pain and suffering. Sometimes more suffering than others, but that's irrelevant.
Question, you say you can't restore system apps? How did you try? If a phone is perm rooted, it's rooted. Obviously a temp root is different to a perm root, but I believe this is a perm root as you can REMOVE apps from the system memory. If a root wasn't perm, every app would be sandboxed so no app, including titaniumbackup would work.
* Unlocked and rooted, but remains S-ON (Superuser was installed and worked).
Click to expand...
Click to collapse
S-ON is part of HTC's snap on BL protection. The fact your phone is S-ON is now not that important, the BL is unlocked, thats what matters.
* Used Titanium to delete apps, but made backups and have them on my hard drive for safe keeping but can't access the phone in order to restore them properly.
Click to expand...
Click to collapse
Ok, important advice here (for future ref), you shouldn't go mad with deleting unless you've tried freezing first. Freezing allows you to recover by simply doing a factory reset. Most bootloaders (including HTC's) allow you to perform an emergency factory reset from there. You might lose all the **** on there, but you will have a working phone. You also need to be careful with TitaniumBackup, I'm sure you didn't remove the obvious important ones, but the fact you lost access to your audio means you removed a sound/media package. Next time, google "HTC chacha, safe to remove" as more people root this phone in the next few weeks, safe to remove lists will appear. For SGS (my phone) there is a whole shared google doc with a list of system apps, and the consequence of removing them.
* I was unable to restore backed-up system apps prior to this critical problem emerging, which I think is because my phone isn't "truly" rooted. I can apparently remove from but not add to the protected areas of the phone.
Click to expand...
Click to collapse
You can't restore a system app if there is a conflict. Try and identify the conflict.
* I've tried flashing the device with numerous recovery ROMs and they all fail (wrong image, etc.). I'm having an extremely difficult time finding the original ROM anywhere and more importantly finding one which will work without the phone being connected to the PC at any stage of the flashing job.
Click to expand...
Click to collapse
By the sounds of it, you are using ROMs designed for CWM. If you are going to do that, flash CWM first. There are shed loads of tutorials. If you want to install the stock rom all over again, just download the stock RUU.
* Factory resets and recovery boots don't seem to have any effect.
Click to expand...
Click to collapse
See above about freezing.
* It's a carrier-locked/branded phone, from Three/Hutchison 3G UK. I'm locked into my contract for another year at least.
Click to expand...
Click to collapse
Doesn't matter, you'll fix it, guarantee it.
* Before I rebooted the phone for the last time [prior to the beginning of the above problem] I noticed that my ringtones and related media were all gone and I was unable to download new ones even using third-party apps; the "unable to download sound" error was constantly popping up and when I received messages or phone calls the phone would vibrate but wouldn't play any tones.
Click to expand...
Click to collapse
See what I said above.
* My brother and I spent the better part of 6 hours scouring the net and trying every combination of steps we could think of to try and resolve this. I wouldn't have posted here if I wasn't at the end of my tether and if I hadn't tried every solution I could find from others on various forums including this one, nor would I be so quick to reveal myself to be a deletion-happy moron to a forum of experts (I saw that anti-noob YouTube clip!).
Click to expand...
Click to collapse
Have you tried every combination of steps? You've clearly not tried CWM. I'm not suggesting that as a silver bullet (personally, I try to avoid CWM if I can) but it's the best way to give you low level access to the NAND so you could easily flash an OTA ROM, modded ROM or even return it to stock dead quick.
For a safe to remove list, check the Themes and Apps section.
skezza said:
OK,
don't panic. I almost thought you'd hard bricked your phone when modifying the NAND. This is a soft brick and ALL soft bricks can be recovered, they just take a bit of pain and suffering. Sometimes more suffering than others, but that's irrelevant.
Click to expand...
Click to collapse
Music to my ears!
skezza said:
Question, you say you can't restore system apps? How did you try? If a phone is perm rooted, it's rooted. Obviously a temp root is different to a perm root, but I believe this is a perm root as you can REMOVE apps from the system memory. If a root wasn't perm, every app would be sandboxed so no app, including titaniumbackup would work.
Click to expand...
Click to collapse
In Titanium Backup I tried restoring the backups I made; the "Recovering Backup" notice would just hang indefinitely until I forced TB to close. This only happened with system apps. The backed up files are still on my PC hard drive from when I copied them from my SD card, but I'm not sure they're of any use at this stage.
skezza said:
S-ON is part of HTC's snap on BL protection. The fact your phone is S-ON is now not that important, the BL is unlocked, thats what matters.
Click to expand...
Click to collapse
Ahhh, this is probably my problem then. I ignored most of the fixes and workarounds listed as [S-OFF] because I didn't think they'd work for my device haha.
skezza said:
Ok, important advice here (for future ref), you shouldn't go mad with deleting unless you've tried freezing first. Freezing allows you to recover by simply doing a factory reset. Most bootloaders (including HTC's) allow you to perform an emergency factory reset from there. You might lose all the **** on there, but you will have a working phone. You also need to be careful with TitaniumBackup, I'm sure you didn't remove the obvious important ones, but the fact you lost access to your audio means you removed a sound/media package. Next time, google "HTC chacha, safe to remove" as more people root this phone in the next few weeks, safe to remove lists will appear. For SGS (my phone) there is a whole shared google doc with a list of system apps, and the consequence of removing them.
Click to expand...
Click to collapse
I'm disappointed in myself for being so haphazard in my deleting, I'm usually not that stupid but I think I was a little overexcited to have finally gotten rid of some of the bloatware that'd irritated me for so long haha. I was like "oh boy, I can save even more battery power and internal space if I just remove a little more!". Lesson learnt
skezza said:
By the sounds of it, you are using ROMs designed for CWM. If you are going to do that, flash CWM first. There are shed loads of tutorials. If you want to install the stock rom all over again, just download the stock RUU.
...
Have you tried every combination of steps? You've clearly not tried CWM. I'm not suggesting that as a silver bullet (personally, I try to avoid CWM if I can) but it's the best way to give you low level access to the NAND so you could easily flash an OTA ROM, modded ROM or even return it to stock dead quick.
Click to expand...
Click to collapse
As I said above I didn't realise I could make use of [S-OFF] materials so I didn't even attempt them for fear of making matters worse. I just now attempted to flash CWM and it hung on "parsing" which is what happened with previous flash attempts. If a flash attempt doesn't hang on "parsing" it parses for a second and then goes back to the main menu, apparently having no effect.
I'd be lying if I said I'm not overwhelmed by all of this; the tutorials I've read seem to assume a fair degree of prior knowledge that I definitely don't have haha. I hope I don't stretch anyone's patience here, but if you could explain it to me like a 6-year-old whose mother drank heavily during pregnancy I think it will help move things along!
Thank you for the thorough reply, much appreciated
Follow this to flash CWM, you need to do it with your computer and using fastboot, this is needed for S-ON phones.
http://forum.xda-developers.com/showthread.php?t=1449681
dapaua said:
Follow this to flash CWM, you need to do it with your computer and using fastboot, this is needed for S-ON phones.
http://forum.xda-developers.com/showthread.php?t=1449681
Click to expand...
Click to collapse
Unfortunately I can't do anything via my computer; my phone isn't "discovered" by the command line, unrooting tools or anything else. It does allow me to access the SD card as a hard drive but that's all it does. Obviously this wasn't the case before my problems started, because I used my PC to root and unlock the phone originally, but now the phone's boot process can't reach a point where it becomes receptive to the PC's commands. I don't know why it lets me access the SD card though.
Is there any way to do this without my PC being involved beyond transferring files to the SD card? If not, am I screwed? haha
Thanks mate!
Can you boot into the bootloader (Whith the phone off, press Volume down + power for five seconds)?
Then boot into it, move up with the volume keys and then choose fastboot.
Then follow the procedures in the link I posted previously http://forum.xda-developers.com/showthread.php?t=1449681 (start from step 3). Fastboot mode should be recognized.
The fastboot binary is here C:\Program Files (x86)\Android\android-sdk\tools , if you installed the android SDK, which I asume you did.
Good luck, I hope this works!
dapaua said:
Can you boot into the bootloader (Whith the phone off, press Volume down + power for five seconds)?
Then boot into it, move up with the volume keys and then choose fastboot.
Then follow the procedures in the link I posted previously http://forum.xda-developers.com/showthread.php?t=1449681 (start from step 3). Fastboot mode should be recognized.
Click to expand...
Click to collapse
Dear CHRIST thank you for that - I didn't know about this feature, and it worked! I was able to connect to my PC and do everything I needed to. I used the command line to flash the CWM, then followed instructions for partitioning the SD card and installing a custom ROM. I feel like a real [email protected] I wonder if Anonymous are looking for any new recruits...
dapaua said:
Good luck, I hope this works!
Click to expand...
Click to collapse
It did - I'm back in business!! Thank you mate, if I could fellate you via WiFi I probably would. You'd have to be wearing some anti-virus trousers though, I'm not a slut.
Cheers!
PaddyM said:
Dear CHRIST thank you for that - I didn't...
Click to expand...
Click to collapse
Great news (I thought you already knew about the recovery menu feature otherwise I'd have mentioned it).
As I said in my reply earlier, every soft brick can be fixed somehow. Some are just harder than others. If I'm honest, it seems like yours was pretty straightforward once you got into the Recovery menu.
By the way, if you decide you want to return to stock, you can do that quite easily. Also, if I was you, do the freezing technique I suggested earlier and use the safe list that's available.
If you keep CWM, do a Nandroid backup. You don't have to keep it on your SD, but they are great for doing a very fast recovery. I can usually restore my phone in about 10 - 15 minutes using Nandroid.
PaddyM said:
Dear CHRIST thank you for that - I didn't know about this feature, and it worked! I was able to connect to my PC and do everything I needed to. I used the command line to flash the CWM, then followed instructions for partitioning the SD card and installing a custom ROM. I feel like a real [email protected] I wonder if Anonymous are looking for any new recruits...
It did - I'm back in business!! Thank you mate, if I could fellate you via WiFi I probably would. You'd have to be wearing some anti-virus trousers though, I'm not a slut.
Cheers!
Click to expand...
Click to collapse
I'm happy it worked. Let's hope WiFi technology improves in the future
skezza said:
Great news (I thought you already knew about the recovery menu feature otherwise I'd have mentioned it).
Click to expand...
Click to collapse
I knew about the recovery menu (the stock one, at least) but I didn't realise I could go into the Fastboot option and for the phone to then be recognisable to the PC, thus making it possible to flash via the command line. If I had known that I probably wouldn't have needed to post this thread at all haha.
skezza said:
As I said in my reply earlier, every soft brick can be fixed somehow. Some are just harder than others. If I'm honest, it seems like yours was pretty straightforward once you got into the Recovery menu.
Click to expand...
Click to collapse
Yeah... I think if it happened to one of you guys you probably would have had it sorted in about 6 minutes. 3 days isn't bad for my first attempt though! hahaha
skezza said:
By the way, if you decide you want to return to stock, you can do that quite easily. Also, if I was you, do the freezing technique I suggested earlier and use the safe list that's available.
If you keep CWM, do a Nandroid backup. You don't have to keep it on your SD, but they are great for doing a very fast recovery. I can usually restore my phone in about 10 - 15 minutes using Nandroid.
Click to expand...
Click to collapse
Thanks for the advice man, I'll definitely be looking into the Nandroid backup option, although I hope I've learnt enough from this experience to have no need for it
Thanks to everyone who posted here, I appreciate the patience and the tolerance of my noobery.
Funnily enough, I tried TitaniumBackup today and the original poster is correct. While you can freeze, remove apps etc, you can't return them. especially system. I've not tried any of the alternative install methods that TB uses, but it's quite interesting.
TB is a bit quirky, I think. The system apps won't restore at all, but sometimes apps that I've downloaded myself will restore and other times they won't (the "Restoring App" notice just hangs there indefinitely). I usually find that forcing TB to close and then trying again does the trick, but I can't figure out why it happens in the first place.
Im wondering if anyone else has worked out a good configuration that will allow it to work every time?
Hello all
I suspect that either my Nexus has a hardware fault (internal memory) or I bricked it somehow.
For the past few weeks the phone has been getting stuck on the google boot screen quite a lot - It takes several attempts
to start up each time so I've been trying to keep the battery from running down.
The other day while I was attempting to switch roms I put the stock img on my SD card but when I went to flash it CWM
couldnt mount my (internal) SD Card. Senior forum member Caliban2 suggested that it could be my recovery so I installed CWM 6.0.0.7 non-touch using fastboot and, like magic, the phone started up -though I suspect this may have been luck.
I rebooted the phone out of curiosity and it got stuck on the google boot screen - no amount of battery pulling and restarting could coax
it back to life, so I went into CWM again to discover that it could not mount the SD Card, I was getting the 'cannot mount' and 'E:Unable to open ums lunfile(no such file or directory)' error messages. My windows 7 PC could see the phone but said that their was non memory inserted. Out of curiosity I installed CWM 5.0.2.0 but that produced the same results.
So now my phone appears dead, is the internal memory or something related to it is broken? I have seen things on here about using an unbricking tool in Debian Linux or flashing stock using odin but I confess that I have not tried these solutions and don't fully understand them (yet).I wussed out and dropped the phone into a local repair workshop, I imagine they will be trying these same steps themselves and they say it will take them a few days to get back to me.
My problem is that I need a phone for work and I gave my backup phone (HTC Hero) to my dad recently. Should I just take the plunge
and go out today and buy a new phone? Or is there a reasonable chance that these guys can fix my nexus s, or that I might be able to?
I'm a relative 'noob' at this so I thank you all for your advice in advance, it's much appreciated.
Derek
Do a search for flashing fastboot images. Download the 4.0.4 fastboot image from google and flash it as directed through fastboot. This may sort out your problems.
Afterward, if necessary, format the /sdcard too. I would do this afterward so that maybe you can get a backup of all the stuff on it before it's gone forever.
Thanks, will do. It's in the shop at the moment, I suspect this is probably what they're doing now.
Perhaps subconsciously I'm just looking for someone to tell me it's irreparable so I can rush out
and pick up a Galaxy Nexus.
Harbb said:
Do a search for flashing fastboot images. Download the 4.0.4 fastboot image from google and flash it as directed through fastboot. This may sort out your problems.
Afterward, if necessary, format the /sdcard too. I would do this afterward so that maybe you can get a backup of all the stuff on it before it's gone forever.
Click to expand...
Click to collapse
Hey Harbb
Just wanted to give you an update on this, got it back from the shop who said they would need to send it to Samsung for a hardware repair, didn't expect it to work but fastbooted the stock bootloader, radio and image to the device and it's now working!
I've already moved onto a Galaxy Nexus on contract but at least now I can make a bit of money back off my old phone.
Thanks again for the advice
Derek
Harbb said:
Do a search for flashing fastboot images. Download the 4.0.4 fastboot image from google and flash it as directed through fastboot. This may sort out your problems.
Afterward, if necessary, format the /sdcard too. I would do this afterward so that maybe you can get a backup of all the stuff on it before it's gone forever.
Click to expand...
Click to collapse
Hello XDA. First post here. I need the pros.
I may have seriously messed up my Nexus S 4G. The "Google" logo appears when I turn it on but there is no lock on the bottom (there was before) and after that, boot animation of the X keeps restarting. Pull the battery. Hold up and power on. Go into Recovery and I end up with the white triangle and yellow exclamation point inside it.
Did I just brick my phone? Any way to get out of this? I have an upgrade available, but I'd rather check out the Nexus4 before buying the Galaxy Nexus. (Nonreplaceable battery in the Nexus4 might be a killer for me.)
I searched around but no other situations were like mine. Sorry if I missed something. Help me XDA. You're my only hope.
mjnouri said:
Hello XDA. First post here. I need the pros.
I may have seriously messed up my Nexus S 4G. The "Google" logo appears when I turn it on but there is no lock on the bottom (there was before) and after that, boot animation of the X keeps restarting. Pull the battery. Hold up and power on. Go into Recovery and I end up with the white triangle and yellow exclamation point inside it.
Did I just brick my phone? Any way to get out of this? I have an upgrade available, but I'd rather check out the Nexus4 before buying the Galaxy Nexus. (Nonreplaceable battery in the Nexus4 might be a killer for me.)
I searched around but no other situations were like mine. Sorry if I missed something. Help me XDA. You're my only hope.
Click to expand...
Click to collapse
What have you done before this happened?
You have relocked your bootloader?
Fix is easy, you'll lose your data doing so.
Unlock the bootloader using fastboot
Install a custom recovery such as Clockworkmod
From within recovery wipe data
Try to boot like this. If it doesn't boot, go back to recovery, wipe everything and re-install your ROM/stock ROM depending on which you have. You can transfer the flashable zip from within Clockworkmod recovery by mounting your USB storage when connected to your computer.
polobunny said:
What have you done before this happened?
You have relocked your bootloader?
Fix is easy, you'll lose your data doing so.
Unlock the bootloader using fastboot
Install a custom recovery such as Clockworkmod
From within recovery wipe data
Try to boot like this. If it doesn't boot, go back to recovery, wipe everything and re-install your ROM/stock ROM depending on which you have. You can transfer the flashable zip from within Clockworkmod recovery by mounting your USB storage when connected to your computer.
Click to expand...
Click to collapse
First of all, thank you polo for helping me out!!!
At first, I was flashing nandroid backups between AOKP, CM10 M2, and CM7. Then it got stuck in a boot loop of a different sort (don't remember the details) and before I remembered to come over to XDA, I formatted some partitions under Mounts and Storage in CWM like an idiot. However I did wipe data/factory reset, wipe cache, wipe dalvik cache and still nothing.
I just googled some directions on unlocking from fastboot, flashing CWM, and from there let's see how it goes. Wish I brought a cable with me to work, but it'll have to wait a few hours. Thanks polo!
mjnouri said:
First of all, thank you polo for helping me out!!!
At first, I was flashing nandroid backups between AOKP, CM10 M2, and CM7. Then it got stuck in a boot loop of a different sort (don't remember the details) and before I remembered to come over to XDA, I formatted some partitions under Mounts and Storage in CWM like an idiot. However I did wipe data/factory reset, wipe cache, wipe dalvik cache and still nothing.
I just googled some directions on unlocking from fastboot, flashing CWM, and from there let's see how it goes. Wish I brought a cable with me to work, but it'll have to wait a few hours. Thanks polo!
Click to expand...
Click to collapse
Well if you formatted system and the like, you pretty much wiped your ROM. If you installed a stock ROM, it's possible your recovery was replaced by the stock recovery, otherwise there should be no reason for your recovery to get wiped.
Rooting again with the whole unlocking process and re-installing a ROM will get you back online in no time.
Welp, it looks like I need a little more help if you don't mind polo. For someone who was rooted, I guess I didn't know much, but learned a lot from this so far.
I flashed CWM from my desktop via fastboot and can now get into CWM. I then mounted the phone as a USB drive and loaded CM7.2 and then installed it. "Install from sdcard complete." after that. Rebooted and now it's looping at the boot animation for CM7.2. Wiped data/factory reset and same thing happens.
What am I missing here?
After I'm in CM, I plan on going back to stock + root.
Make sure you also wipe cache and dalvik cache. If this doesn't seem to work, in mounts and storage format cache, data, sdcard and system then reinstall your rom. Be sure you have the correct rom for your phone and not the crespo4g version or vice versa.
I just followed those exact instructions and it still loops at the boot animation. Damn.
The world needs more people like you polo. Thanks for trying to help me through this!! I have a genuine gratitude for you my friend.
OK, run a log cat with Adb. First night I had mine had serious issues, nothing worked same problem.
If you don't know how to do log cat
Is
Adb logcat > log.txt
Same as if fastboot. Upload that and we can find your prob instantly.
Sent from my A100 using Tapatalk 2
das_webos_transformer, I just PMed you the dropbox link since I can't post links here, but I don't see it in my sent. Did you get it?
I would try the factory images from Google. Make sure the phone is working as per usual and then take it from there.
There are guides on how to do so on the forums. It is very easy.
albundy2010 said:
I would try the factory images from Google. Make sure the phone is working as per usual and then take it from there.
There are guides on how to do so on the forums. It is very easy.
Click to expand...
Click to collapse
Hey Al. Thanks for replying. My problem is I'm seeing too many guides. I know it's a mortal sin to ask, but can you link me to one that you think is done correctly? Unfortunately I need a little more hand holding if that ok with you guys.
UPDATE - SOMEhow, I got CM10 installed and gapps. Just flashed it it worked. I did nothing differently than before. I installed a bunch of apps and that went well. I had a feeling I wasn't in the clear and now I can't restore a nandroid backup, a fancy widgets transparent background goes missing but the text remains, and Swype won't install. It's just weird. I'm more than willing to go back to stock now. If you can provide a link for how to flash the stock images, I'll definitely give it a shot. Thank you!!!
You're all over place so here are some general FYI.
Depending on which recovery was used to make the nandroid you may not be able to restore it with a different recovery.
When you say you can't restore a nandroid and a widget or swype won't restore I am lost. What are trying to restore it from and with what.
Anyways. Stock images are here https://developers.google.com/android/nexus/images
Make sure you download the ones for your device. The sprint d720.
Once the download is finished extract the file. You should have a few .img files and a update zip in there. Take those files and move them to the directory you have fastboot in.
With the phone in the bootloader enter the commands.
Fastboot flash bootloader bootloader file name.IMG
Fastboot reboot bootloader
Fastboot flash radio radio image name.IMG
Fastboot reboot boot loader
Fastboot -w update image name.zip
You can most likely skip the reboot 2nd and third reboot bootlaoders . People seem to do it for some reason. If your device already has versions of the bootloader and radio installed you can skip those flashes as well.
Make sure you change the commands to the actual file names you're going to flash. Can manually type/ paste the names or just hit tab after you typed the first letter. Example. Fastboot flash radio r tab. It should auto fill it in. Check anyways.
If you're not comfortable with this dont do it. Read some more or find a video on YouTube if you're unsure. I am not responsible if you screw something up . End result will give you factory up to date bootloader radio and rom. It also wipes the phone but not the internal storage. The bootloader will still be unlocked so you can relfash a custom recovery later and do what you want.
Guides are all over. Just make sure you're flashing the correct files for your device. The commands and procedure is the same for all nexus devices.
And last if the factory images give you issues then there most likely is something actually wrong with the device. Or you managed to screw up flashing.
Thanks Al! I did all that and am pretty comfortable with this stuff, but when time came to flash the image...
C:\Users\Nouri\Desktop\Fastboot>fastboot -w update image image-sojus-jro03r.zip
error: failed to load 'image'
Same issue without the -w. I'm starting to think something is wrong with the phone. But how can it. It's functioning. is it possible that a hardware problem can cause these inconsistent issues?
Issues
- When I had CM10 installed, it ran choppy. It ran fine when I flashed it a few days ago. I didn't do much and flashed another ROM, but I know the S 4G is capable of running CM10 smoothly. Swipes between homescreens were choppy and so was bringing up the app drawer.
-I couldn't take a screenshot. "Screenshot not saved" or something to that effect
-Swype would get to 100% download and then halt for a few minutes. I'd hit Install and it would just stay there for a few minutes and nothing would happen.
-I couldn't restore from a CWM nandroid that I just made.
Internal sdcard faulty maybe?
THANK YOU FOR YOUR HELP!!!!!
Nevermind! Back to stock! Thank you so much Al!!!! Holy crap you have made me a happy man before I sleep tonight dude!
The last step was actually fastboot -w update image.zip, but it's all good!!!!! Thank you ALL!!! XDA is a pretty special place where you guys help someone to the best of your knowledge. I'm going to pass this forward.
Polo, das, Al, I can't thank you guys enough. Know that you guys helped someone out big time here. Hopefully this makes your day better too!
Hey all. I just wanted to send a quick update your way. I successfully went back to 100% stock thanks to Al's awesome directions. Still couldn't install swype and there were some files on the internal storage that had all sorts of strange symbols and were .01 to 5 GB in size! Clearly there is something wrong here. I rebooted and that all went away actually. This morning I rebooted and I see a notification saying "Damaged USB storage - USB storage is damaged. Try reformating" I tapped it and successfully formatted the storage, but that's my issue all along. Wish I left the notification up there, but I'll get it back and take it to Sprint. Hopefully get a replacement.
You guys freakin rule. You helped me until we all, especially I, were blue in the face. Thanks again!!!
If you're going to take it sprint you should probably re lock the bootloader. They may not check or care but eh
Fastboot oem lock.
That doesn't wipe anything
Fastboot oem unlock does and that would be needed if you wanted to root and flash your device again .
Thanks and yup! I got pretty good at this whole thing now. I feel very good now learning fastboot. I flashed completely stock like you said. It worked. Problems arose. Locked the bootloader and tucked the phone away. If it wasn't for Google Voice, my life would suck right now! Hopefully my trip to Sprint turns out well. A few short hours.
Hey all, I did a bad thing. Please help.
Just wanna start off by saying I'm really stupid and things like this make me not want to modify my device anymore. I recently updated to 10.3.0, and after flashing something in the wrong order, I soft bricked my OP6. Since I wanted to basically start over with Android 10, I decided to just do a full wipe, without reading how to. I wiped all partitions through TWRP (Which I very quickly learned is a stupid thing to do) because that it how I went about installing new ROMs on my old phone. That left me with just the bootloader on my phone and nothing more. So I used fastboot to flash recovery and 10.3.0 and everything was fine, or at least I thought.
Everything has been fine for about a week now, until my phone randomly restarted. Upon reboot, my sim card wasn't reading and whenever I tried going to it's settings, it would say "com.android.phone keeps stopping" and after a bunch of searching around... I learned what an EFS Partition is and I'm pretty sure that bad boy is gone. Putting *#06# in the keypad gives me a MEID number, but no IMEI number.
So my question now is, is there anything I can do? I found a few posts that say you could try flashing ColorOS (but there is only an unofficial port for OP6), one comment I found said to use a program called EFS Professional and flash back to stock, and some others suggested MSM tool? Which I haven't used, so I have no clue what that's about. Does anyone have experience or a suggestion for me, please? Any help is greatly appreciated.
My phone is also completely working right now, apart from sim card use. The sim was also 100% working for about a week, before it randomly rebooted, is that normal? I just want to get my phone back to working order, I'm done with modifying. I feel stupid and defeated lmao, oh man, pls help.
Juwapa said:
Hey all, I did a bad thing. Please help.
Just wanna start off by saying I'm really stupid and things like this make me not want to modify my device anymore. I recently updated to 10.3.0, and after flashing something in the wrong order, I soft bricked my OP6. Since I wanted to basically start over with Android 10, I decided to just do a full wipe, without reading how to. I wiped all partitions through TWRP (Which I very quickly learned is a stupid thing to do) because that it how I went about installing new ROMs on my old phone. That left me with just the bootloader on my phone and nothing more. So I used fastboot to flash recovery and 10.3.0 and everything was fine, or at least I thought.
Everything has been fine for about a week now, until my phone randomly restarted. Upon reboot, my sim card wasn't reading and whenever I tried going to it's settings, it would say "com.android.phone keeps stopping" and after a bunch of searching around... I learned what an EFS Partition is and I'm pretty sure that bad boy is gone. Putting *#06# in the keypad gives me a MEID number, but no IMEI number.
So my question now is, is there anything I can do? I found a few posts that say you could try flashing ColorOS (but there is only an unofficial port for OP6), one comment I found said to use a program called EFS Professional and flash back to stock, and some others suggested MSM tool? Which I haven't used, so I have no clue what that's about. Does anyone have experience or a suggestion for me, please? Any help is greatly appreciated.
My phone is also completely working right now, apart from sim card use. The sim was also 100% working for about a week, before it randomly rebooted, is that normal? I just want to get my phone back to working order, I'm done with modifying. I feel stupid and defeated lmao, oh man, pls help.
Click to expand...
Click to collapse
Alright calm down, yes what you have done isn't smart to do but nothing is gonna change that, we can't go back in time.
First of I would start with restoring your device by using the the MSM Download Tool which you can find here --> https://forum.xda-developers.com/oneplus-6/how-to/tool-msmdownloadtool-v4-0-international-t3798892
All you need to know is described in the thread, read it carefully before attempting to restore your device. It will re-lock the bootloader, wipe the internal storage and restore all the partitions on your device. Make sure you made a backup of all your important files which might be stored on your device. If those instructions are still not clear enough you could watch this video which shows how to restore your device, here is a link to that video --> https://www.youtube.com/watch?v=jtc7EhNsfPA&feature=youtu.be
After restoring your device you should check if your device shows it's IMEI number again, if not I can't help you further. I've never used the EFS Professional tool with the OP6. So attempting to restore the IMEI with that tool is on your own risk.
I hope you learn from this experience, you should always make backups of the important partitions of your device before even thinking about modifying the system on your device in any way. This won't change your current situation by saying this but it will be helpful in the future.
Good luck!
Mr.FREE_Bird said:
Alright calm down, yes what you have done isn't smart to do but nothing is gonna change that, we can't go back in time.
First of I would start with restoring your device by using the the MSM Download Tool which you can find here --> https://forum.xda-developers.com/oneplus-6/how-to/tool-msmdownloadtool-v4-0-international-t3798892
All you need to know is described in the thread, read it carefully before attempting to restore your device. It will re-lock the bootloader, wipe the internal storage and restore all the partitions on your device. Make sure you made a backup of all your important files which might be stored on your device. If those instructions are still not clear enough you could watch this video which shows how to restore your device, here is a link to that video -->
&feature=youtu.be
After restoring your device you should check if your device shows it's IMEI number again, if not I can't help you further. I've never used the EFS Professional tool with the OP6. So attempting to restore the IMEI with that tool is on your own risk.
I hope you learn from this experience, you should always make backups of the important partitions of your device before even thinking about modifying the system on your device in any way. This won't change your current situation by saying this but it will be helpful in the future.
Good luck!
Click to expand...
Click to collapse
Hi, thank you so much for the quick reply. So apparently it was just a problem with xXx NoLimits, I think? I tried uninstalling it right after making the original post and now my sim is working like normal. I'm confused because I don't think I had any settings with NoLimits that should of affected the sim or even storage of my phone. So why would it work fine for a week and just randomly decide to kill itself like that? As you can see in the screenshots, my IMEI was missing and is now back.
But I'm still worried about when I had wiped all partitions, is there something funky going on with the partitions/storage of my device? Is the "EFS Partition" the only partition that can be permanently lost? If I can still make a backup of it, I should definitely do that, and is there anything else I specifically should make sure I have backed up?
Juwapa said:
Hi, thank you so much for the quick reply. So apparently it was just a problem with xXx NoLimits, I think? I tried uninstalling it right after making the original post and now my sim is working like normal. I'm confused because I don't think I had any settings with NoLimits that should of affected the sim or even storage of my phone. So why would it work fine for a week and just randomly decide to kill itself like that? As you can see in the screenshots, my IMEI was missing and is now back.
But I'm still worried about when I had wiped all partitions, is there something funky going on with the partitions/storage of my device? Is the "EFS Partition" the only partition that can be permanently lost? If I can still make a backup of it, I should definitely do that, and is there anything else I specifically should make sure I have backed up?
Click to expand...
Click to collapse
No problem!
Strange, sounds like something you configured in your xXx NoLimits config caused some trouble. Maybe you debloated an app that causes this behavior? It would be a guessing game for me.
If I was you I would restore the device using the MSM Download Tool to start clean again. After that I would make a full system backup using TWRP. So in case you do lose the EFS partition or something else you will have something to fall back on.
The EFS partition can indeed be lost but you would really need to badly mess with the system on your device. I've only once experienced a lost IMEI number after a system update on my LG G4 but I could restore it using the EFS Professional tool. The actual EFS partition was still there I think but got corrupted somehow. Luckily I had made a backup of that partition with TWRP but I still needed to write the IMEI number to it manually. You should just always make backups before attempting to modify the system on your device. Lesson learned right?
Mr.FREE_Bird said:
No problem!
Strange, sounds like something you configured in your xXx NoLimits config caused some trouble. Maybe you debloated an app that causes this behavior? It would be a guessing game for me.
If I was you I would restore the device using the MSM Download Tool to start clean again. After that I would make a full system backup using TWRP. So in case you do lose the EFS partition or something else you will have something to fall back on.
The EFS partition can indeed be lost but you would really need to badly mess with the system on your device. I've only once experienced a lost IMEI number after a system update on my LG G4 but I could restore it using the EFS Professional tool. The actual EFS partition was still there I think but got corrupted somehow. Luckily I had made a backup of that partition with TWRP but I still needed to write the IMEI number to it manually. You should just always make backups before attempting to modify the system on your device. Lesson learned right?
Click to expand...
Click to collapse
Thank you so much for this info. May I ask what the best way to actually backup the EFS Partition would be? After a quick google search, a few different apps popped up. But based on your reply, I'm assuming you've done this before, so is there a certain method you would suggest for a noob like myself?
And as far as using the MSM Tool for a complete reset/backup, do you think that would really be necessary? From what I've read, newer versions of TWRP don't even let you delete/backup the EFS Partition, which means it would be unlikely that I even actually touched that partition, right? And my experience was most likely caused by some xXx NoLimits setting then, I'd assume. I think what messed me up when I first upgraded to 10.3.0, was that I accidentally wiped the Vender partition (which I believe is what the recovery is now on?) Which is why I had to flash via fastboot. But still, I would like to backup the EFS Partition just to be assured I won't have this come up in the future. But outside of the EFS Partition, isn't it pretty easy to fix any Partition/Bricks that might occur on the OnePlus 6?
And again, thank you so much for taking the time to respond to a silly goose like me. I've made it this far without damaging ant of my phones but I think it's about time I stop playing with fire and actually read/backup important stuff haha.
Nolimit and random reboot in android 10.0.3? Turn off kernel tweaks in Nolimit profiles, and then flash Nolimit. It will be fine.
Juwapa said:
Thank you so much for this info. May I ask what the best way to actually backup the EFS Partition would be? After a quick google search, a few different apps popped up. But based on your reply, I'm assuming you've done this before, so is there a certain method you would suggest for a noob like myself?
And as far as using the MSM Tool for a complete reset/backup, do you think that would really be necessary? From what I've read, newer versions of TWRP don't even let you delete/backup the EFS Partition, which means it would be unlikely that I even actually touched that partition, right? And my experience was most likely caused by some xXx NoLimits setting then, I'd assume. I think what messed me up when I first upgraded to 10.3.0, was that I accidentally wiped the Vender partition (which I believe is what the recovery is now on?) Which is why I had to flash via fastboot. But still, I would like to backup the EFS Partition just to be assured I won't have this come up in the future. But outside of the EFS Partition, isn't it pretty easy to fix any Partition/Bricks that might occur on the OnePlus 6?
And again, thank you so much for taking the time to respond to a silly goose like me. I've made it this far without damaging ant of my phones but I think it's about time I stop playing with fire and actually read/backup important stuff haha.
Click to expand...
Click to collapse
I have always used TWRP for making a backup of the EFS Partition, the option to do so is still available in the backup section in TWRP. It is indeed very unlikely you ever touched that partition but as you experienced it isn't hard to mess up the installation of your system so you should definitely back it up just to be sure you could restore it if something goes wrong. If I'm not mistaken the recovery is actually written to the boot partition and not the vendor partition or that has changed since Android 10. But I don't see any reason to ever wipe the vendor partition. You should always carefully read instructions before installing any kind of software so you are sure you are doing it right. And yes, fixing soft bricks on the OP6 isn't hard to do when you know what you are doing. Doing research is very important, by doing so you know what you are doing, how you should do it and you will have a higher chance to fix errors in case things don't turn out to work as they should. Luckily things didn't go very wrong for you but I hope you'll spend some time doing research before you are going to modify the system on your device. It will prevent a lot of trouble. But by making mistakes you will learn to right. Oh and I almost forgot to mention that you should copy your backups to an other device or storage in case your internal storage gets wiped.
It's not a problem to give a helping hand, that's what this place is for. I'm always glad to help those who kindly ask for help. :good:
Mr.FREE_Bird said:
I have always used TWRP for making a backup of the EFS Partition, the option to do so is still available in the backup section in TWRP. It is indeed very unlikely you ever touched that partition but as you experienced it isn't hard to mess up the installation of your system so you should definitely back it up just to be sure you could restore it if something goes wrong. If I'm not mistaken the recovery is actually written to the boot partition and not the vendor partition or that has changed since Android 10. But I don't see any reason to ever wipe the vendor partition. You should always carefully read instructions before installing any kind of software so you are sure you are doing it right. And yes, fixing soft bricks on the OP6 isn't hard to do when you know what you are doing. Doing research is very important, by doing so you know what you are doing, how you should do it and you will have a higher chance to fix errors in case things don't turn out to work as they should. Luckily things didn't go very wrong for you but I hope you'll spend some time doing research before you are going to modify the system on your device. It will prevent a lot of trouble. But by making mistakes you will learn to right. Oh and I almost forgot to mention that you should copy your backups to an other device or storage in case your internal storage gets wiped.
It's not a problem to give a helping hand, that's what this place is for. I'm always glad to help those who kindly ask for help. :good:
Click to expand...
Click to collapse
So I finally had time to sit down and make backups of my device. I made a backup of just the EFS and Modem Partition only and I made another complete backup of everything. This should be all I need right?
And yes, I will keep the backups on my PC and on the flash drive I keep my current rom, recovery, kernel, and magisk on.
Shyciii said:
Nolimit and random reboot in android 10.0.3? Turn off kernel tweaks in Nolimit profiles, and then flash Nolimit. It will be fine.
Click to expand...
Click to collapse
I could be wrong, but I don't think I had KernelTweaks on to begin with. I keep reading people are having problems with it, so I think I'll just stop using it. And it wasn't reboots that were the problem, I only had the one reboot. The problem was my phone wasn't recognizing my sim card nor did it give me my IMEI number, which is why I thought I might of messed up the EFS Partition. But thank you for the reply.
I'm about out of options anyone tried using smt download mode on msm tool.? Then restoring efs partitions.? And had any success. I'm getting a sha 256 does not match error on msm tool when trying to download super partition. Op8 verizon bricked.
Hi all,
My op6 is stuck, unable to reboot normally with the famous Qualcomm Crashdump mode message.
The phone has the bootloader unlocked, with TWRP recovery.
1 day ago I could access the recovery even reboot with the power+volume buttons, but it got to a point where it crashes all the time, unable to do anything.
Currently is only able to enter fastboot mode.
I have heard about the MSMDownload Tool.
- Does this tool keep the files/data in the internal memory?
For me the most important thing is to be able to recover the data.
The qualcom dumpcrash mode returns several different messages like:
- stack-protector kernel stack is corrupted in:--schedule*0xB90/OXOd0 (not exact numbers)
- fatal exceptinforece_signalinject.isra.8
Is there any chance of trying something?
I am extremely anxious and worried about the situation
Please help.
Ganapatya said:
Hi all,
My op6 is stuck, unable to reboot normally with the famous Qualcomm Crashdump mode message.
The phone has the bootloader unlocked, with TWRP recovery.
1 day ago I could access the recovery even reboot with the power+volume buttons, but it got to a point where it crashes all the time, unable to do anything.
Currently is only able to enter fastboot mode.
I have heard about the MSMDownload Tool.
- Does this tool keep the files/data in the internal memory?
For me the most important thing is to be able to recover the data.
The qualcom dumpcrash mode returns several different messages like:
- stack-protector kernel stack is corrupted in:--schedule*0xB90/OXOd0 (not exact numbers)
- fatal exceptinforece_signalinject.isra.8
Is there any chance of trying something?
I am extremely anxious and worried about the situation
Please help.
Click to expand...
Click to collapse
to start: it's good thing that you can get into fastboot mode. From there you should be able to do a complete re-install of your device, e.g. using the official LineageOS instructions.
Now to your situation: unfortunately you don't write too much about it like, is your phone running stock OOS or some custom ROM? If it's a custom ROM I'd say you open a topic in the according thread. Then: how much do you know about flashing recoveries, ROMs etc.
Regarding your data: in your current situation it may be extremely difficult if not impossible to secure any personal data now. How I understand it you cannot access the crucial partitions from the bootloader, at least I never heard of methods to get there. Although, people more knowledgeable than me may know of ways. So I do hope you are having recent backups at hand, on your PC or where-ever.
In that case I would start all over (and that's how I got out of a similar situation several months ago): flash recovery, flash latest OOS to both slots, factory reset / wipe everything (to remove any encrypted data you won't be able to access anyways), flash you ROM of choice incl. other part like GAPPS, if needed, do basic setup and then finally try to recover anything that is in you backups.
I wish you a lot of patience and good luck, you'll need it, I'm afraid.
lm089 said:
to start: it's good thing that you can get into fastboot mode. From there you should be able to do a complete re-install of your device, e.g. using the official LineageOS instructions.
Now to your situation: unfortunately you don't write too much about it like, is your phone running stock OOS or some custom ROM? If it's a custom ROM I'd say you open a topic in the according thread. Then: how much do you know about flashing recoveries, ROMs etc.
Regarding your data: in your current situation it may be extremely difficult if not impossible to secure any personal data now. How I understand it you cannot access the crucial partitions from the bootloader, at least I never heard of methods to get there. Although, people more knowledgeable than me may know of ways. So I do hope you are having recent backups at hand, on your PC or where-ever.
In that case I would start all over (and that's how I got out of a similar situation several months ago): flash recovery, flash latest OOS to both slots, factory reset / wipe everything (to remove any encrypted data you won't be able to access anyways), flash you ROM of choice incl. other part like GAPPS, if needed, do basic setup and then finally try to recover anything that is in you backups.
I wish you a lot of patience and good luck, you'll need it, I'm afraid.
Click to expand...
Click to collapse
Thank you for your reply.
is your phone running stock OOS or some custom ROM?
Click to expand...
Click to collapse
Stock OOS, android 10, last release.
Then: how much do you know about flashing recoveries, ROMs etc.
Click to expand...
Click to collapse
I have basic experience installing customs roms, rooting, twrp, unlock fastboot...following tutorials, of course.
Regarding your data: in your current situation it may be extremely difficult if not impossible to secure any personal data now. How I understand it you cannot access the crucial partitions from the bootloader, at least I never heard of methods to get there. Although, people more knowledgeable than me may know of ways. So I do hope you are having recent backups at hand, on your PC or where-ever.
Click to expand...
Click to collapse
here someone says that in theory it would be possible if you have the usb debugging enable, but silly me I had it open but I deactivated it I think, so I'm not sure if I have access or not.
OnePlus 6 Stuck At "Qualcomm Crashdump" Screen All A Sudden | Data Retrieval Critical
Hi good people at XDA. This is my first post on this website and I am absolutely hoping to receive help from you all to find a way out of the depressing and extremely anxious situation I'm in. I was using my OP6 normally today and while I was...
forum.xda-developers.com
Code:
adb devices
mkdir "C:\RECOVERED_DATA"
adb pull /sdcard C:\RECOVERED_DATA
and then finally try to recover anything that is in you backups.
Click to expand...
Click to collapse
but if I do all that flashing process any backups that are in the internal memory will be erased, right?
I had photos, files, whatsapp chat history, documents...etc and they were all in the internal memory. It is not a great loss but it is important for me to be able to recover it.
in your current situation it may be extremely difficult if not impossible to secure any personal data now
Click to expand...
Click to collapse
for me it is more important to recover the files than to recover the phone. your words are discouraging
I have read other posts and maybe being able to install on top (dirty install) the same rom I have, would leave the system as it, is being able to access my files. Not even installing the whole rom but extracting the boot image from the rom and then installing it. but I don't know if I can install a rom or boot image from fastboot, or if I need to have a working TWRP first.
It is said here:
- https://forum.xda-developers.com/t/...over-without-data-loss.4080725/#post-82257413
- https://forum.xda-developers.com/t/...over-without-data-loss.4080725/#post-82261087
Ganapatya said:
your words are discouraging
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Click to collapse
of course that is not my intention. I just try to be realistic
As I wrote in my post, my knowledge is quite basic. I know what I read , and what I experienced with my different devices. So again: you may find instructions and real-life stories showing you ways out of there.
My experience is that you cannot connect your OP6 phone to your PC via ADB while in bootloader / fastboot mode.
a) It's either one or the other: bootloader <=> fastboot or recovery / system <=> adb. Other devices may have different options but we're not talking about Samsung but about OP.
b) I did some additional research last night but I couldn't find a single source talking about *read* access to user data from fastboot. All you can do there is flash i.e. overwrite partitions
c) keep in mind that most probably your personal data are encrypted. So even if you find a way to access your personal data from bootloader / fastboot you may not be able to read it
d) I never used MSMtool, never had to. But I did some more research about it. It looks as if you could re-flash stock ROM using that tool but to the cost of wiping everything. At least that is what the tutorials I found are saying
That said I'd say you don't have much to lose and can go trying out some things.
From my experience the qualcomm crashdump error can have it's source in a malfunctioning recovery solution; I had that when flashing a wrong TWRP version that would not be in harmony with the previously flashed OOS firmware.
From what I read our devices don't have a separate recovery partition, instead it somehow lives somewhere/somehow in the boot partition (experts: please don't crucify me if that is wrong ). So if that is the case one idea would be to extract the boot image from the stock ROM image then flash that to /boot/ from fastboot. Don't know whether that really works and helps, but in theory you would have a default boot partition and kernel *without* a conflicting recovery solution.
In case you're successful you may be able to boot into system and make backups of everything that's valuable to you.
Again: this is extremely wild guessing here, and you'll have to read in a bit on how to properly extract parts of the ROM image.
I also would *strongly* recommend that you continue asking for help in a more technical thread like the LOS19.1 one or Funk Wizard's thread about unlocking and flashing our OP6.
I wish you all luck you need!
I think your best bet it a HW solution, get someone to:
1. replace the modem IC, it's the possible cause of the qualcomm crash
2. solder a direct connection to the internal memory so you can recover your data