[Q] uk xt925 ota upgrade - RAZR HD Q&A, Help & Troubleshooting

Hi I'm new on here so I hope I'm asking in the correct place!
I have two questions, firstly my RAZR HD has jelly bean system version 98.21.26002.XT925.Orange.en.GB
It states on the Motorola website that only phones running a retail version will receive the ota upgrade to kitkat....
Now it seems I don't have a retail software but there is no retail software for the uk RAZR HD just the orange software so is this the retail version and will I receive the ota upgrade eventually for my razr HD ??.
Hope someone can help thanks.

Can't believe this post has had so many views but no replies!
Is the question impossible to answer?
Is it because I'm from the uk and most of the users on hear seem to be from other countries?

ukmotofan said:
Hi I'm new on here so I hope I'm asking in the correct place!
I have two questions, firstly my RAZR HD has jelly bean system version 98.21.26002.XT925.Orange.en.GB
It states on the Motorola website that only phones running a retail version will receive the ota upgrade to kitkat....
Now it seems I don't have a retail software but there is no retail software for the uk RAZR HD just the orange software so is this the retail version and will I receive the ota upgrade eventually for my razr HD ??.
Hope someone can help thanks.
Click to expand...
Click to collapse
hm just went to the moto website,
under orange: no moto razr hd;
retail; yes to kit kat.
tricky, tricky,
id suggest you contact orange to see if they will flash retail version or not;
maybe moto would make a retail ROM and then pass on to carriers to customize? I'm not so sure,
"Confirm you have a Retail model. Go to your device’s Settings menu and select About Phone. If you don’t see Retail (or RET) under System Version, go back and select your carrier."
best bet is that you're out of luck;
if you really want kk when its released just flash it...

Thanks for the reply djvita.
Yes flashing is an option but I'm not familiar with how to do that at the moment and then there's the problem of finding the correct Rom to flash for the uk??.
Wonder if anyone has received the official ota upgrade to kitkat yet on the RAZR HD?

ukmotofan said:
Hi I'm new on here so I hope I'm asking in the correct place!
I have two questions, firstly my RAZR HD has jelly bean system version 98.21.26002.XT925.Orange.en.GB
It states on the Motorola website that only phones running a retail version will receive the ota upgrade to kitkat....
Now it seems I don't have a retail software but there is no retail software for the uk RAZR HD just the orange software so is this the retail version and will I receive the ota upgrade eventually for my razr HD ??.
Hope someone can help thanks.
Click to expand...
Click to collapse
Once kk is out it will not take long for an xml to be posted.
Then you can rsd lite it to your 925. Learn how to run rsd lite.

ukmotofan said:
Hi I'm new on here so I hope I'm asking in the correct place!
I have two questions, firstly my RAZR HD has jelly bean system version 98.21.26002.XT925.Orange.en.GB
It states on the Motorola website that only phones running a retail version will receive the ota upgrade to kitkat....
Now it seems I don't have a retail software but there is no retail software for the uk RAZR HD just the orange software so is this the retail version and will I receive the ota upgrade eventually for my razr HD ??.
Hope someone can help thanks.
Click to expand...
Click to collapse
Orange.en.GB is UK retail rom. Don't worry you'll get KK update.

six37 said:
Orange.en.GB is UK retail rom. Don't worry you'll get KK update.
Click to expand...
Click to collapse
hi has this been confirmed or happened yet

ukmotofan said:
Hi I'm new on here so I hope I'm asking in the correct place!
I have two questions, firstly my RAZR HD has jelly bean system version 98.21.26002.XT925.Orange.en.GB
It states on the Motorola website that only phones running a retail version will receive the ota upgrade to kitkat....
Now it seems I don't have a retail software but there is no retail software for the uk RAZR HD just the orange software so is this the retail version and will I receive the ota upgrade eventually for my razr HD ??.
Hope someone can help thanks.
Click to expand...
Click to collapse
Backup your device and use RSDLite to flash retail firmware http://sbf.droid-developers.org/download.php?device=6&file=105
Once you are done and you connect to the internet, Kitkat will be available. Do this on your own responsibility.

Still no kitkat ota here in the uk

you dont have to wait man if you must have it now. Unlock your bootloader via moto website if you haven't done so already. Then hop on the XT925 UPGRADE thread and flash away. KK is better than JB for sure.

Hi,
i've an XT925 purchased from Orange UK.
Few month ago i've unlock bootloader and i've flash CM11. I want receive official OTA update so I had thought of restore the old Jellybean 4.1.2 firmware using RSD Lite. Will I receive the OTA update I also (when it is released) or should I do some other operation?
Thanks and best Regards

You will and should have. I think Orange released their update. If not, you can flash it if you have stock rtfr installed.

I've had a rough time updating mine as well... It's been a nightmare so far.

What did you do?

Hi all, just to let you all know I've finally got the ota update to android version 4.4.2 kitkat.
Got the update about 1:00pm today wed 8th october.
Only took about 10mins to update and everything seems fine so I'm pleased.
System version 180.46.117.XT925.Orange.en.GB

Congrats

ukmotofan said:
Hi all, just to let you all know I've finally got the ota update to android version 4.4.2 kitkat.
Got the update about 1:00pm today wed 8th october.
Only took about 10mins to update and everything seems fine so I'm pleased.
System version 180.46.117.XT925.Orange.en.GB
Click to expand...
Click to collapse
Hi UKMotofan,
i've a serious problem with my xt925.
Please see my post: http://forum.xda-developers.com/droid-razr-hd/help/xt925-dead-t2976080
Can you take from your OTA 4.4.2 update gpt and tz files (from system/cache directory) as says hbenz2008 for permit me to try save my xt925?
I would be immensely grateful.
Thanks a lot and Best Regards
Francesco

Related

[Q] Motorla Razr/Maxx ICS update Middle East

Greetings everyone,
Has anyone in this region (Middle East) System Version 65.1.40.XT910.MERetail.en.06 Build Number 6.5.1-167-SPD-IRD-40 recieve OTA for ICS 4.0.4? All I can find onilne is users in the US CDMA Verizon has pushed for the OTA. I've been checking none stop but it keeps saying its upto date. I got furious when my Sony Ericsson Xperia Mini recieved 4.0.4 and the mighty Razr Maxx is still kickin' on GB.
Please drop a line. Thanks.
no i have not received any upgrade option yet.
UAE RAZR
Honestly, I'd stopped waiting for the update to happen.. i've gone ahead and flashed the retail.eu 4.0.4 version and my phone has been running smoothly.. no issues whatsoever! just go ahead and do it.. u'll find the link on the main xda forum page.. its a little bit of a run-around, but you'll eventually have ICS on ur Razr :fingers-crossed:
Slorks said:
Greetings everyone,
Has anyone in this region (Middle East) System Version 65.1.40.XT910.MERetail.en.06 Build Number 6.5.1-167-SPD-IRD-40 recieve OTA for ICS 4.0.4? All I can find onilne is users in the US CDMA Verizon has pushed for the OTA. I've been checking none stop but it keeps saying its upto date. I got furious when my Sony Ericsson Xperia Mini recieved 4.0.4 and the mighty Razr Maxx is still kickin' on GB.
Please drop a line. Thanks.
Click to expand...
Click to collapse
No .. still waiting on ICS. Update to ICS EU final leak is still an option.>?
Waiting for the Atrix update!!
ulli_shameer said:
Honestly, I'd stopped waiting for the update to happen.. i've gone ahead and flashed the retail.eu 4.0.4 version and my phone has been running smoothly.. no issues whatsoever! just go ahead and do it.. u'll find the link on the main xda forum page.. its a little bit of a run-around, but you'll eventually have ICS on ur Razr :fingers-crossed:
Click to expand...
Click to collapse
can u send a link from wher u got tht...i hav a MEretail razr which is rooted..i badly want the ics...will flashing tht eu retail rom brick the phone or something?. did u hav the me retail razr?
nope
sadly no i've got nothing in my droid razr maxx im from kuwait
ulli_shameer said:
Honestly, I'd stopped waiting for the update to happen.. i've gone ahead and flashed the retail.eu 4.0.4 version and my phone has been running smoothly.. no issues whatsoever! just go ahead and do it.. u'll find the link on the main xda forum page.. its a little bit of a run-around, but you'll eventually have ICS on ur Razr :fingers-crossed:
Click to expand...
Click to collapse
srry to ask but does it contain arabic? and gsm works well?
-Alaa- said:
srry to ask but does it contain arabic? and gsm works well?
Click to expand...
Click to collapse
Yes it contains Arabic but you'll have to download Arabic keyboard from play store and working great with GSM.
ulli_shameer said:
Honestly, I'd stopped waiting for the update to happen.. i've gone ahead and flashed the retail.eu 4.0.4 version and my phone has been running smoothly.. no issues whatsoever! just go ahead and do it.. u'll find the link on the main xda forum page.. its a little bit of a run-around, but you'll eventually have ICS on ur Razr :fingers-crossed:
Click to expand...
Click to collapse
could you make a simple step by step tutorial on how you did it ?
like which retail.eu ROM did u flash ???
It's rediculous. It's October 2012 and the once "Flagship" phone not even a year old, wont update to ICS. I'm not even gonna start on JB. When I called Motorola Kuwait (Axiom) they said the update will never come OTA or any other way to my build number (Middle East version). I refuse to buy the new Motorola Razr HD due to proper support; in that area, Motorola suffers GREATLY! Doesn't make sense to me, doesn't Google own Motorola Mobility? Why are'nt Motorola phones already running Android Vanilla?! It's really frustrating.
Now available

[Q] Help on updating Xoom (Just bought now)

Hello. I just bought my motorla xoom. Its a pretty old tablet but i still prefer this than those galaxy tabs.
When i try to update, it says it has the latest version but then in the system it is still 3.2. How do you update this tablet? Is it not allowed yet?
Information on my tablet is:
Model Number:
MZ604
Android Version:
3.2
Firmware configuration version:
GAS_ASIA_HUBBLEWIFIHKTWNGEN_P007
Kernel version:
2.6.36.3-00042-g3c1a41e
[email protected] #1
Build Number
H.6.6-27
I hope someone can help me.. im just new at this..
I just bought mine too. It arrived today actually. It came with version 3.1, and, as soon as I went to software updates under Settings, it updated to version 4.0.4
I believe it depends on which country you are.
Unless you want to GEDify your Xoom (as I will do very very soon), then you will receive always the newest updates directly from Google.
BTW, I'm from Brazil.
felipevsw said:
I just bought mine too. It arrived today actually. It came with version 3.1, and, as soon as I went to software updates under Settings, it updated to version 4.0.4
I believe it depends on which country you are.
Unless you want to GEDify your Xoom (as I will do very very soon), then you will receive always the newest updates directly from Google.
BTW, I'm from Brazil.
Click to expand...
Click to collapse
yeah got mine too with 3.1 then was only updated upto 3.2.. i live in the Philippines. i thought it was rolled out to everyone in every country?.. and whats GEDify?
nairav said:
yeah got mine too with 3.1 then was only updated upto 3.2.. i live in the Philippines. i thought it was rolled out to everyone in every country?.. and whats GEDify?
Click to expand...
Click to collapse
It is rolled out to everyone in every country, bot NOT at the same time. One day you will get ICS and then JB...
Gedify comes from GED which stands for “Google Experience Device”. A “Google Experience Device” receives its updates directly from Google, without any customization or modification from the device manufacturer.
This is only possible if you flash the US version of Xoom's rom.
MZ604 here in Brazil, there in Philippines and in the US, is MZ604, so there's no problem doing that.
I'm doing it tomorrow!
BTW, if I helped you, hit the Thanks button!
It's done! And Jelly Bean is freaking amazing!
Sent from my GEDifyed Xoom using xda premium
felipevsw said:
It is rolled out to everyone in every country, bot NOT at the same time. One day you will get ICS and then JB...
Gedify comes from GED which stands for “Google Experience Device”. A “Google Experience Device” receives its updates directly from Google, without any customization or modification from the device manufacturer.
This is only possible if you flash the US version of Xoom's rom.
MZ604 here in Brazil, there in Philippines and in the US, is MZ604, so there's no problem doing that.
I'm doing it tomorrow!
BTW, if I helped you, hit the Thanks button!
Click to expand...
Click to collapse
Hey man, i sent my xoom back since i had some problems with my macro shots.. they dont seem to focus well. and when i try it with flash, i only get white pictures. is that normal?
Can you also send me links on how to root-flash-GEDify xoom? if possible though without unlocking bootloader... thanks man...
Unfortunately I won't be able to help you with this... I rarely take photos... even with my Sony smartphone that has an awesome camera.
But I can take some photos to test and see if this is normal. Then I post here my views.
Rooting your xoom won't be possible without unlocking the bootloader. Unless you search for methods using exploits. But those methods didn't work for me but it might be worth a try. So unlocking the bootloader is the best way to root. It's save, pretty easy and you also have the ability to install a custom Rom later on to get jelly bean (I am currently running the cm10 nightlies)
Sent from my Nexus S using XDA Premium HD app
felipevsw said:
I just bought mine too. It arrived today actually. It came with version 3.1, and, as soon as I went to software updates under Settings, it updated to version 4.0.4
I believe it depends on which country you are.
Unless you want to GEDify your Xoom (as I will do very very soon), then you will receive always the newest updates directly from Google.
BTW, I'm from Brazil.
Click to expand...
Click to collapse
Can you share your Firmware Version, Kernel Version and Build Number as well? After updating to 4.0.4, did your Xoom still have the "Quickoffice HD" app? What I have read from the forums is that GEDifying your Xoom would loose this app since the US-based Xoom does not have Quickoffice HD buddled with the device.
nairav said:
Hello. I just bought my motorla xoom. Its a pretty old tablet but i still prefer this than those galaxy tabs.
When i try to update, it says it has the latest version but then in the system it is still 3.2. How do you update this tablet? Is it not allowed yet?
Information on my tablet is:
Model Number:
MZ604
Android Version:
3.2
Firmware configuration version:
GAS_ASIA_HUBBLEWIFIHKTWNGEN_P007
Kernel version:
2.6.36.3-00042-g3c1a41e
[email protected] #1
Build Number
H.6.6-27
I hope someone can help me.. im just new at this..
Click to expand...
Click to collapse
do what it says in this thread and you will have the US wifi firmware and can do all the over the air updates to jelly bean. i did this when i got my xoom (same firmware as yours) and had no issues at all
http://forum.xda-developers.com/showthread.php?t=1163523

[Q] XT925 Update 4.4

I would like to know if just XT926 will receive the update kitkat 4.4 or the XT925 will too ?
There is any date?
If i'm not wrong XT926 already received the update, right ?
Changing the subject, the kitkat 4.4.2 has some bugs and them consume a lot of battery, this bugs will be presents in 4.4.2 by motorola ?
The XT925 will receive the update, you just have to wait for your service provider to stop tinkering with it. I'm in Canada with Rogers, I'm still waiting.
Shiftypain said:
The XT925 will receive the update, you just have to wait for your service provider to stop tinkering with it. I'm in Canada with Rogers, I'm still waiting.
Click to expand...
Click to collapse
I know about it. But I'm using retail version I don't need any provider. Then I need to wait for motorola. I just wanted to know more about the update and your bugs on version 4.4.2

haven't got 4.4.4 yet

hey there, as u can see in title I haven't got 4.4.4 yet i have the 210.12.32.falcon_umts.Retail.en.US version. I live in Ireland, have they stop releasing 4.4.4 now ?
Some guys say that making root the update fails, and your version 4.4.4 was the first to be released
RollVGE said:
Some guys say that making root the update fails, and your version 4.4.4 was the first to be released
Click to expand...
Click to collapse
i got the same problem... it say my phone its already updated.
I am rooted on 4.4.3, i have a few motorola stock apps disabled (contextual services, assist, migrate) do i have to unroot to get update ?
Sent from my iPod touch using Tapatalk
It looks like you have the Global American GSM version of the phone. From what I can tell, they haven't been updated as of today. USA AWS and USA Global GSM Moto G are still running 4.4.3. Only the CDMA versions are running 4.4.4 in the US. Maybe if you flash the European ROM you'll get the 4.4.4 update.
- Bad news American Moto G owners. Motorola is pulling back from the US market and focusing on India, at this point don't be surprised if you never see Android L on your device. I'm still running 4.4.3. I've heard from other Moto G users running 4.4.4 did not fix any of issues previously reported.
What are the issues specifically? XT1034 Retail Canada has had 4.4.4 - I expect US to follow.
I had to shut off my OTA because I really am not ready for 4.4.4. I have the XT1045 and US version, and it is rooted. So I am not sure why some of you who are rooted are not getting the updates. That is very interesting indeed. Does Motorola have a bigger market in India vs anywhere else for them to concentrate on the India upgrades to 4.4.4?
The Closet Candian said:
- Bad news American Moto G owners. Motorola is pulling back from the US market and focusing on India, at this point don't be surprised if you never see Android L on your device. I'm still running 4.4.3. I've heard from other Moto G users running 4.4.4 did not fix any of issues previously reported.
Click to expand...
Click to collapse
if we do have android L, I really doubt that India will be the only people to get android L,
Jorge_007 said:
It looks like you have the Global American GSM version of the phone. From what I can tell, they haven't been updated as of today. USA AWS and USA Global GSM Moto G are still running 4.4.3. Only the CDMA versions are running 4.4.4 in the US. Maybe if you flash the European ROM you'll get the 4.4.4 update.
Click to expand...
Click to collapse
nah I'll stay as I am, maybe its getting to everywhere first before the American gsm, I'm just going to wait, maybe they will stop 4.4.4 update and when android L comes out we can update straight to it first who knows, we shall wait and see
Today i get the 4.4.4 update.
XT1032 Telcel MX
So, I'm guessing that is the Global GSM US, so you'll be able to install the update soon. :highfive:
bublz654 said:
if we do have android L, I really doubt that India will be the only people to get android L,
Click to expand...
Click to collapse
- Motorola said recently that they are releasing Android L for Moto G (Gen2) devices in India, nothing about first Gen Moto G or Android L outside of India.
Umm weird. I got a notification saying system update so I go to settings>about phone > system updates and it closes straight away. What's going on ?
Current Device : Moto G XT1032
Opps never mind its working now. I can now update to 4.4.4
Current Device : Moto G XT1032
Finally!!!
Finally, we get 4.4.4 after being stuck on 4.4.3 since June, July. I guess they forget about the Global version for a while or they are preparing us for lollipop.

Flashing 5.0 Lollipop

So I flashed the brazillian lollipop OTA on my Indian XT033 and can someone explain to me step by step how I'll be able to flash the Indian Lollipop update when it releases publicly without losing my data?
Ajit99 said:
So I flashed the brazillian lollipop OTA on my Indian XT033 and can someone explain to me step by step how I'll be able to flash the Indian Lollipop update when it releases publicly without losing my data?
Click to expand...
Click to collapse
Why you flashed Brazilian version. It could brick your phone. Motorola is gonna release official android L here in less than a week, i guess.
Anyway, download indian version of stock 4.4.4 and flash it with stock recovery. Relock the bootloader. Latest motorola adb and fastboot drivers should be there before starting this whole process.
Motorola has updated its OTA updater app a couple of days ago. So go to play store and update it to make your phone ready for android lollipop
Guru.Eclairs said:
Why you flashed Brazilian version. It could brick your phone. Motorola is gonna release official android L here in less than a week, i guess.
Anyway, download indian version of stock 4.4.4 and flash it with stock recovery. Relock the bootloader. Latest motorola adb and fastboot drivers should be there before starting this whole process.
Motorola has updated its OTA updater app a couple of days ago. So go to play store and update it to make your phone ready for android lollipop
Click to expand...
Click to collapse
And in this way you could end up messing your phone.
Once youre on lollipop there's no way as of now to downgrade to KK.
But once the india lollipop update is out someone will figure out a way to install that.Until then enjoy your phone o Brazilian 5.0.
And also I dont find some good reason to install Indian update ovr brazilian one coz there will be no major change.
I guess both are "Asia retail" firmwares?
Please press THANKS if interesting. Sent from Moto G-od via xt1033 free Android app.
akshaysalunke13 said:
And in this way you could end up messing your phone.
Once youre on lollipop there's no way as of now to downgrade to KK.
But once the india lollipop update is out someone will figure out a way to install that.Until then enjoy your phone o Brazilian 5.0.
And also I dont find some good reason to install Indian update ovr brazilian one coz there will be no major change.
Click to expand...
Click to collapse
Downgrading from lollipop to kitkat is possible. Take a look http://forum.xda-developers.com/moto-g/general/guide-restore-softbricked-phone-t2965459

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