How to reset radio setting or phone info settings? - Nexus 5 Q&A, Help & Troubleshooting

I was messing around with my phone and somehow I messed up my radio setting or phone info settings. I am now unable to make or receive phone calls. My phone is stuck on LTE only in the phone info settings (*#*#4636#*#*). If I change it from LTE only to perhaps LTE/GSM or LTE/GSM/CDMA it would work for awhile and I would be able to make and receive calls but if I restart the phone it goes right back to LTE only.
I am trying to avoid resetting my whole phone.
Thanks

TolaSkamp said:
I was messing around with my phone and somehow I messed up my radio setting or phone info settings. I am now unable to make or receive phone calls. My phone is stuck on LTE only in the phone info settings (*#*#4636#*#*). If I change it from LTE only to perhaps LTE/GSM or LTE/GSM/CDMA it would work for awhile and I would be able to make and receive calls but if I restart the phone it goes right back to LTE only.
I am trying to avoid resetting my whole phone.
Thanks
Click to expand...
Click to collapse
I guess you found the solution? I am stuck in a similar situation, can use your help!

Taimur Akmal said:
I guess you found the solution? I am stuck in a similar situation, can use your help!
Click to expand...
Click to collapse
I think I remedied this problem for myself...
Went to the Phone Info screen (#*#*4636*#*# -> Phone information)
Hit the overflow button. Selected Set Radio Band. Selected the appropriate band (depends on your area)
Disabled data (from the same overflow menu), then enabled. It picked up LTE/GSM only. After restart, the setting stuck.
Good luck

hi team " how to turn on radio " in phone info settings *#*#4636#*#* menu

Is

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[Q] urgent need help!!!!

Ok so i was in my phone settings (*#*#4636#*#*) and i accidentally hit GSM only. Now i only have emergency calls. It's not the sim i already tried that. I tried goingto wcdma only (and all other options) re entering the smsc number in hex format but still nothing. Im getting scared here as i can't get back onto my phone carrier. I'm with mts (manitoba telephone service) here in canada and i believe im still picking up their towers becuase for the first second when the phone boots up it says mts but then goes to emergency calls only. i tried update i tried searching networks selecting automatically etc but still nothing. rebooted, did factory reset everything. Im rooted but now on stock rom. please i really need help if anyone can help me i'd be even willing to pay a bit. Really need my phone back thanks in advance.
Jordan
When changing settings in the phone menu you have to get out with the home button not with the back button.
ok i tried that but it still won't work for me it says gsm: emergency calls only.
plz anyone? im desperate here

[Q] [SOLVED] Changing Frequency Band

Hey all,
I just moved to France with a i9020a Rogers phone. According to this (http://forum.xda-developers.com/wiki/Samsung_Google_Nexus_S) my phone can cover the 2100 frequency band and according to this (http://www.worldtimezone.com/gsm.html) France's 3g frequency is 2100. I just got a SIM card and my text and calls seem to be working, however, I can't use data at all. Any ideas?
Phone info:
Type: Rogers i9020A
ROM: 4.0.3 stock
Kernel: eugene's
Radio: UCKE1
Extra (possibly) helpful links:
Radio guide: http://forum.xda-developers.com/showthread.php?t=1116884
Rogers frequency band: http://forum.xda-developers.com/showthread.php?t=434140
Cheers!
i wanna say its done with the *#*#info#*#* then phone info. I havent backed up anything lately, so Im not messing with mine while Im at work.
I do know mine is set for GSM only, but Im just a USA phone user.
Just a idea, not sure it its right or not
blackhemi4x4 said:
i wanna say its done with the *#*#info#*#* then phone info. I havent backed up anything lately, so Im not messing with mine while Im at work.
I do know mine is set for GSM only, but Im just a USA phone user.
Just a idea, not sure it its right or not
Click to expand...
Click to collapse
I tried following the steps below, however, after deactivating and activating my phone radio and pressing menu my phone just went back to the home screen. I remember doing this with gingerbread and having a new screen asking which country and provider I had. Can anyone else do step 5 with ICS?
1. Go to Dialer. Dial *#*#4636#*#*
2. Go to Phone information. Choose the preferred network to
"GSM Auto PRL" or "CDMA Auto PRL" or whatever you have.
3. Scroll down, deactivate and activate Phone Radio.
4. Press Menu button.
5. Select Phone frequency, then choose your country.
6. In the previous menu push the Home button to go back to Homescreen.
7. Reboot.
(By Brainmaster)
Gotten edge working
Update:
I have tried flashing several different radios with no luck. I did find that I did not have any APN settings so I found the APN settings for my provider (http://mobile.free.fr/faq-config-apn-autres.html) and now I have EDGE .
Since I can only have one APN configuration selected at a time how do I configure the MMS to work? Will configuring it under a new configuration work or do I incorporate it into my current configuration.
And of course I still can't get that blasted 3G to work.
Any help would be appreciated!
Solved:
After flashing my original radio (UCKE1) on my phone my 3G is now working . To configure my MMS (for free mobile anyway) I used the APN settings provided by Liel (http://forum.xda-developers.com/showthread.php?t=1452220). I hope this helps anyone who's having trouble in the future.
Cheers!

[SOLVED]: "Mobile Network Not Available" error

I have had several instances where something I have done to my phone created a situation where I had no phone dialing capability. The error message when attempting to dial is "mobile network not available", and I'd get notice of "searching for network".
Restoring the com.android.phone app did not help with this. Neither did the suggestion seen elsewhere about entering ##72786# into the keypad to reprogram. The past solutions was to do a factory reset/wipe and then a restore of apps...pain in the a**.
Today I was able to work out another solution that has resolved this issue for me (at least this time)!.
1. Download Anycut app from http://www.freewarelovers.com/android/download/temp/1281882094_Any_Cut_1.0.apk, and open.
2. Make a new shortcut to activity named IOTHiddenMenu (the first one of three with the same name in the list)
3 Open this shortcut and select the following: TestMode Menu>UTMS>Debug Screen>Phone Control>Network Control>Band Selection>Automatic, then hit back twice to get to your main screen.
4. Download Phone Info ([email protected]) from Google Play, and open
5. Use Phone Info app to change preferred network type "“LTE/CDMA/EvDo" (click on Device Information and scroll down for first box to select and change).
If this works to solve your same issue, let me know in the thread.
And if it helps...give a thanks.
Lair12, now that I am back in the US, for the first time since using my S3 outside the US, I'm getting the no network error as you describe here...
I've tried the steps you describe here, but I still can't dial out (I do have 4g data).
I was wondering if you might have any other ideas before I start flashing? Any insights would be greatly Appreciated!
I had a similar issue recently where I could receive texts and utilize data but nothing else. Attempting to dial out would lead to the "Mobile Network Not Available."
This problem first occurred after putting a T-mobile sim in the phone. I tried numerous things such as playing with the phone settings in phoneinfo and I even restored the Verizon image which re-rooted my phone but nothing would help.
I decided to place my microsim into my thunderbolt (with an adapter of course). The thunderbolt worked just fine (phone calls, SMS and Data).
I then placed the microsim from the thunderbolt back into the S3 and everything went back to working as normal. Not sure if it will work for anyone else but I figured I would share since I went crazy trying to find a solution that did not require a full factory reset.
Well, just to close the loop, I was never able to restore my voice connection... I ended up having to reset the phone back to stock to get it back...
Oh well, it gave me a reason to try out CM10!
Beemer533 said:
Well, just to close the loop, I was never able to restore my voice connection... I ended up having to reset the phone back to stock to get it back...
Oh well, it gave me a reason to try out CM10!
Click to expand...
Click to collapse
I'm necro-ing this thread since it just happened to me and I found a fix on CM10.1 given the root cause. Also, Anycut no longer exists in the store -- try using "QuickShortcutMaker" instead.
This seems to happen when the radio gets switched off the correct frequency. To get it back (in CM10.1), you have to dial *#*#4636#*#* . As soon as you hit the last *, you will be taken to a "Testing" menu.
Click "Phone information" then make sure your phone number and IMEI look roughly correct. Then press the "Menu" softkey and then "Select radio band". For Verizon CDMA/LTE, this should be set on "Cellular (800-MHz)". Tap it, and the signal indicator in the menu bar should go back to normal. Also make sure the "Preferred network type" is set to "LTE/CDMA auto (PRL)". (This is also where you enable "GSM auto (PRL)" if you want to make it a WorldPhone.)
The other option in here is USA band (GSM-850/PCS-1900/WCDMA-850/WCDMA-PCS-1900), which I presume is for GSM compatibility since "Global" isn't an option in the "Mobile Networks" menu in CM10.1 (without a certain cherrypick).
HMkX2 said:
I'm necro-ing this thread since it just happened to me and I found a fix on CM10.1 given the root cause. Also, Anycut no longer exists in the store -- try using "QuickShortcutMaker" instead.
This seems to happen when the radio gets switched off the correct frequency. To get it back (in CM10.1), you have to dial *#*#4636#*#* . As soon as you hit the last *, you will be taken to a "Testing" menu.
Click "Phone information" then make sure your phone number and IMEI look roughly correct. Then press the "Menu" softkey and then "Select radio band". For Verizon CDMA/LTE, this should be set on "Cellular (800-MHz)". Tap it, and the signal indicator in the menu bar should go back to normal. Also make sure the "Preferred network type" is set to "LTE/CDMA auto (PRL)". (This is also where you enable "GSM auto (PRL)" if you want to make it a WorldPhone.)
The other option in here is USA band (GSM-850/PCS-1900/WCDMA-850/WCDMA-PCS-1900), which I presume is for GSM compatibility since "Global" isn't an option in the "Mobile Networks" menu in CM10.1 (without a certain cherrypick).
Click to expand...
Click to collapse
Interesting, thanks for the follow up!
I'm currently running Paranoid Android, but this my work for that as well. The next time I leave the US for work, (if I see this issue) I'll give it a try..
Doesnt Work for me, BUT EFS Pro Does!
HMkX2 said:
I'm necro-ing this thread since it just happened to me and I found a fix on CM10.1 given the root cause. Also, Anycut no longer exists in the store -- try using "QuickShortcutMaker" instead.
This seems to happen when the radio gets switched off the correct frequency. To get it back (in CM10.1), you have to dial *#*#4636#*#* . As soon as you hit the last *, you will be taken to a "Testing" menu.
Click "Phone information" then make sure your phone number and IMEI look roughly correct. Then press the "Menu" softkey and then "Select radio band". For Verizon CDMA/LTE, this should be set on "Cellular (800-MHz)". Tap it, and the signal indicator in the menu bar should go back to normal. Also make sure the "Preferred network type" is set to "LTE/CDMA auto (PRL)". (This is also where you enable "GSM auto (PRL)" if you want to make it a WorldPhone.)
The other option in here is USA band (GSM-850/PCS-1900/WCDMA-850/WCDMA-PCS-1900), which I presume is for GSM compatibility since "Global" isn't an option in the "Mobile Networks" menu in CM10.1 (without a certain cherrypick).
Click to expand...
Click to collapse
Re-Necromancing Again....
Doesnt work for me. I had to push "call" after entering last star same error- no mobile network... Thought I would give it a try since I hit the wrong option on the screen. I was looking at the LTE options and got distracted... I did however get EFS Pro to Open IOTHiddenMenu. It is like the 2nd or 3rd tab, you will know it when you see it. Now to find out where (IOTHiddenMenu) is hiding on the actual phone. I did find
*#22745927
This shows an option to hide or show the "hidden menu".
I tried enable and a reboot, but no luck. Looks like EFS Pro is My Solution currently.
lair12 said:
I have had several instances where something I have done to my phone created a situation where I had no phone dialing capability. The error message when attempting to dial is "mobile network not available", and I'd get notice of "searching for network".
Restoring the com.android.phone app did not help with this. Neither did the suggestion seen elsewhere about entering ##72786# into the keypad to reprogram. The past solutions was to do a factory reset/wipe and then a restore of apps...pain in the a**.
Today I was able to work out another solution that has resolved this issue for me (at least this time)!.
1. Download Anycut app from http://www.freewarelovers.com/android/download/temp/1281882094_Any_Cut_1.0.apk, and open.
2. Make a new shortcut to activity named IOTHiddenMenu (the first one of three with the same name in the list)
3 Open this shortcut and select the following: TestMode Menu>UTMS>Debug Screen>Phone Control>Network Control>Band Selection>Automatic, then hit back twice to get to your main screen.
4. Download Phone Info ([email protected]) from Google Play, and open
5. Use Phone Info app to change preferred network type "“LTE/CDMA/EvDo" (click on Device Information and scroll down for first box to select and change).
If this works to solve your same issue, let me know in the thread.
And if it helps...give a thanks.
Click to expand...
Click to collapse
I'm going to give this a try. I've been having the same issue.
HMkX2 said:
I'm necro-ing this thread since it just happened to me and I found a fix on CM10.1 given the root cause. Also, Anycut no longer exists in the store -- try using "QuickShortcutMaker" instead.
This seems to happen when the radio gets switched off the correct frequency. To get it back (in CM10.1), you have to dial *#*#4636#*#* . As soon as you hit the last *, you will be taken to a "Testing" menu.
Click "Phone information" then make sure your phone number and IMEI look roughly correct. Then press the "Menu" softkey and then "Select radio band". For Verizon CDMA/LTE, this should be set on "Cellular (800-MHz)". Tap it, and the signal indicator in the menu bar should go back to normal. Also make sure the "Preferred network type" is set to "LTE/CDMA auto (PRL)". (This is also where you enable "GSM auto (PRL)" if you want to make it a WorldPhone.)
The other option in here is USA band (GSM-850/PCS-1900/WCDMA-850/WCDMA-PCS-1900), which I presume is for GSM compatibility since "Global" isn't an option in the "Mobile Networks" menu in CM10.1 (without a certain cherrypick).
Click to expand...
Click to collapse
THANK YOU!!!
this just saved my butt.
I found the solution
I have received Mobile Network Not Available Error on samsung galaxy s5. Below solution worked for me.
wiknix.com/how-to-fix-mobile-network-not-available-error
Jason383 said:
I found the solution
I have received Mobile Network Not Available Error on samsung galaxy s5. Below solution worked for me.
wiknix.com/how-to-fix-mobile-network-not-available-error
Click to expand...
Click to collapse
can u tell the steps the link isn't working anymore

Help request: LTE Data works,"no service" otherwise. IMEI/number, but no texts/calls.

Help request: LTE Data works,"no service" otherwise. IMEI/number, but no texts/calls.
Software: Android 5.0.1 Skydragon M8 v2.0 Sense 7
Many people have posted issues with LTE where their cellular signal was fine for "2G" functions like calls and texts.
I'm having the opposite problem. After leaving airplane mode (landing at an airport today), I have a "No Service" message in the status bar drop down (notification tray), and the Settings>Network information page shows "Not Registered." However, I do have an IMEI (see details below). However, LTE data works perfectly fine.
I've obviously tried changing the settings in Settings>Mobile Data (preferred network to Global / LTE / LTE/legacy 3GPP mode) connection type global/auto/LTE/etc), to no avail. If LTE is connected it works flawlessly, but I cannot make calls or texts, and show not registered on the network. Data roaming is set to deny, but even allowing roaming does not change the situation.
Before this happened, I HAD gone through all the XTended Settings, and even 'looked' at (but did NOT change) some advanced settings pages, including the 'hidden' HTC network info page ( *#*#4636#*#* ). Again, however, I didn't change anything -- unless by accident?!
Does this sound familiar to anyone? Anyone know if I may have inadvertently changed something and can change it back (a setting that would persist in the hardware through NANDROID restores and factory resets...). Or, any other advice to restore the cellular service connection to normal?
I've tried a full NANDROID restore (multiple times) to a working copy, and a factory reset. I have limited access to a PC since I'm traveling, so re-flashing the VZW firmware or stock recovery or lollipop/verizon RUU would be challenging.
I did spend a good 45 minutes (at a library, my only PC access!) searching the forums and web, but to no avail.
Settings information:
OPperator Name: Verizon
Signal Strength -114 (I've had better but still have the same issues)
Mobile Network type: LTE
Service state: In service
IMS service state: Not Registered
Roaming: Not Roaming
Phone Identity page:
IMEI shows up (15-digit number...how can I verify I didn't mess this up?)
Phone Number is correct
IP Address: 100.66..... (looks good)
Any help is GREATLY appreciated!
Same here
I'm having the same issue. When i try to make a call my LTE bars drop to nothing and it says call failed no network available. Any ideas or help would be nice. I was using venom rom as well. I'm currently trying to flash the newest RRU to see if that resets things. I'm wondering if it somehow my sim card. I took it from my droid turbo. I've made sure to turn off advanced calling on my VZW account though.
Drhoot said:
I'm having the same issue. When i try to make a call my LTE bars drop to nothing and it says call failed no network available. Any ideas or help would be nice. I was using venom rom as well. I'm currently trying to flash the newest RRU to see if that resets things. I'm wondering if it somehow my sim card. I took it from my droid turbo. I've made sure to turn off advanced calling on my VZW account though.
Click to expand...
Click to collapse
I had this same issue, running from ruu then rooted. I didn't noticed until I started seeing voice mail notifications but never heard the phone ring. When I tried to dial out I got the immediate call lost message. I couldn't figure what was causing it so I just did a reset. I made sure not to restore any systems data from prior to the Lollipop upgrade. At this point everything is working, the only thing I haven't installed yet is the xposed framework and sense 6 toolbox.
mc_365 said:
I had this same issue, running from ruu then rooted. I didn't noticed until I started seeing voice mail notifications but never heard the phone ring. When I tried to dial out I got the immediate call lost message. I couldn't figure what was causing it so I just did a reset. I made sure not to restore any systems data from prior to the Lollipop upgrade. At this point everything is working, the only thing I haven't installed yet is the xposed framework and sense 6 toolbox.
Click to expand...
Click to collapse
What kind of reset did you do? I know my issue is slightly different, but I did a full RUU-flash yesterday (latest lollipop version) and still no luck. Unfortunately I'm out of the country now and access to a computer is limited, and I don't even have a SIM card yet to check if cellular service would work anyway.
I do intend to do a flash of the stock recovery and radios once I have the time and access, but that may be a while...
Still, I'll keep checking this thread to see if anyone posts any other options
lifebringer123 said:
What kind of reset did you do? I know my issue is slightly different, but I did a full RUU-flash yesterday (latest lollipop version) and still no luck. Unfortunately I'm out of the country now and access to a computer is limited, and I don't even have a SIM card yet to check if cellular service would work anyway.
I do intend to do a flash of the stock recovery and radios once I have the time and access, but that may be a while...
Still, I'll keep checking this thread to see if anyone posts any other options
Click to expand...
Click to collapse
Just go into settings and to Backup & Reset , this will return your phone to a fresh install and remove all non bundled apps.
Before doing the reset try going into Settings then Call then change Preferred Network to Global, or toggle from LTE then back to Global.

G920R7 GSM Unlock..... Feel like I'm close....

I'm on PD1 6.0.1 with a G920R7 nTelos. I rooted using CF-Auto root, flashed TWRP for the g920p, and installed the zip file from this thread... http://forum.xda-developers.com/showthread.php?t=2394689
After that I installed Phone INFO ★Samsung★ and used it to access the hidden menus. Went to the 2263 menu and set all band preferences to all and selected the LTE/GSM mode only, then went to the 4636 menu and set the radio to GSM/LTE (prl) auto. I've tried GSM only and it switches back to GSM/LTE (prl) auto on its own.
I now have access to a mess of options in the network mode selection screen in settings, and setting it to GSM only and 3g only still does not allow me to catch signal. In network operators it shows AT&T, yet if you try to manually select the network it never goes through. *#0011# still shows it switching through LTE bands and not staying on one or registering on the network. In the device info screen (4636 menu) it shows the correct phone number and AT&T for current network, but under cellinfo still shows it switching between LTE bands and under GSM disconnects it shows ======DATA======.
At this point I'm not quite sure what to try next. Please let me know if anyone has any ideas to try. Thank you.
EDIT: I've also tried the G920P domestic unlock and G920R4 unlock with a box, but no luck with either as expected.
i can do remotely if u want
blazie151 said:
I'm on PD1 6.0.1 with a G920R7 nTelos. I rooted using CF-Auto root, flashed TWRP for the g920p, and installed the zip file from this thread... http://forum.xda-developers.com/showthread.php?t=2394689
After that I installed Phone INFO ★Samsung★ and used it to access the hidden menus. Went to the 2263 menu and set all band preferences to all and selected the LTE/GSM mode only, then went to the 4636 menu and set the radio to GSM/LTE (prl) auto. I've tried GSM only and it switches back to GSM/LTE (prl) auto on its own.
I now have access to a mess of options in the network mode selection screen in settings, and setting it to GSM only and 3g only still does not allow me to catch signal. In network operators it shows AT&T, yet if you try to manually select the network it never goes through. *#0011# still shows it switching through LTE bands and not staying on one or registering on the network. In the device info screen (4636 menu) it shows the correct phone number and AT&T for current network, but under cellinfo still shows it switching between LTE bands and under GSM disconnects it shows ======DATA======.
At this point I'm not quite sure what to try next. Please let me know if anyone has any ideas to try. Thank you.
EDIT: I've also tried the G920P domestic unlock and G920R4 unlock with a box, but no luck with either as expected.
Click to expand...
Click to collapse
Stifilz does remote unlocks also for free
asadnow2k said:
i can do remotely if u want
Click to expand...
Click to collapse
I have a box but the device isn't supported, it's not locked I must just be missing something. Anyway you could private message me what I'm missing? I've been through all the settings messing with it and all, even flashed the CDMA to GSM zip floating around here. I know I'm missing something silly. Any help would be appreciated and I don't mind sending you a donation provided I can do this myself next time.
TheMadScientist420 said:
Stifilz does remote unlocks also for free
Click to expand...
Click to collapse
I just messaged him on Hangouts. I don't know if its something he can help with or not because I believe we have the same box and the g900r7 isn't supported. This isn't even answered on that Voldemort website.
Did you figure this one out? I'm also interested in GSM unlocking this phone.
Messing around with it I was able to get an ATT Sim card to pull 3g data but no call/text or lte.

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