[Q] Large File Transfers - Phone freezes - Nexus 5 Q&A, Help & Troubleshooting

Apparently if I transfer a large amount of files or say a single large file >4GB from my phone to the computer - the phone will freeze up.
Some times it will become responsive later but is pretty unstable since going to Chrome will usually cause it to freeze and I will have to reboot.
I have tried transferring a large amount of anime/tv shows and it will consistently freeze/lock up.
Has anyone else experienced this?

chronicrebellion said:
Apparently if I transfer a large amount of files or say a single large file >4GB from my phone to the computer - the phone will freeze up.
Some times it will become responsive later but is pretty unstable since going to Chrome will usually cause it to freeze and I will have to reboot.
I have tried transferring a large amount of anime/tv shows and it will consistently freeze/lock up.
Has anyone else experienced this?
Click to expand...
Click to collapse
first try another device to transferring from that usb port u used for phone
this problem is similar to unstable connection
and unstable connection can have different cause
ROM, micro-port, pc-port, cable, storage of phone or pc & etc
if problem solved after rebooting so it was maybe because of cache or an error in device storage

x102x96x said:
first try another device to transferring from that usb port u used for phone
this problem is similar to unstable connection
and unstable connection can have different cause
ROM, micro-port, pc-port, cable, storage of phone or pc & etc
if problem solved after rebooting so it was maybe because of cache or an error in device storage
Click to expand...
Click to collapse
it will happen when i try to transfer over WiFI to a network share using ES File Explorer (no cables) or even when i transfer to a meenova sd card reader via StickMount/USB OTG.
The problem is not often solved with rebooting..
sometimes not letting the phone sleep will allow it to continue the transfer successfully.

chronicrebellion said:
Apparently if I transfer a large amount of files or say a single large file >4GB from my phone to the computer - the phone will freeze up.
Some times it will become responsive later but is pretty unstable since going to Chrome will usually cause it to freeze and I will have to reboot.
I have tried transferring a large amount of anime/tv shows and it will consistently freeze/lock up.
Has anyone else experienced this?
Click to expand...
Click to collapse
I have the same issue. It took forever transferring photos from my PC to the N5 when i first got the phone due to constant crash and it's the same deal when I made a nandroid backup and trying to transfer to my Win8.1 PC.
I read of the same issue for some people and I wonder if there's a fix? This happens as OP said when you're trying to transfer rather large files using USB. I'm using Airdroid as an alternative, but it's VERY slow.

Anandtech review noted that at around maximum transfer speeds the phone would become unresponsive temporarily.

bblzd said:
Anandtech review noted that at around maximum transfer speeds the phone would become unresponsive temporarily.
Click to expand...
Click to collapse
so if my phone freeze, what will help?

bblzd said:
Anandtech review noted that at around maximum transfer speeds the phone would become unresponsive temporarily.
Click to expand...
Click to collapse
This is not temporary. I don't think there is a fix. I may just end up returning the phone because of this and the static on video recording.

chronicrebellion said:
it will happen when i try to transfer over WiFI to a network share using ES File Explorer (no cables) or even when i transfer to a meenova sd card reader via StickMount/USB OTG.
The problem is not often solved with rebooting..
sometimes not letting the phone sleep will allow it to continue the transfer successfully.
Click to expand...
Click to collapse
i didn't use for 4GB over wifi! (it will get lots of time!)
but ~2GB i did
there might be bug in ROM for it
anyone check this on custom rom of N5?

Same problem here, when transferring many files to my Nexus 5, after a few moment the file transfer freezes... Wonder if there is any fix for it

Harvin Dhillon said:
Same problem here, when transferring many files to my Nexus 5, after a few moment the file transfer freezes... Wonder if there is any fix for it
Click to expand...
Click to collapse
Huh, so I'm not going crazy. Now the better question is whether or not it's better that I'm not alone in having my My Nexus 5 hang on file transfers. I use FolderSync to keep my all of my Android devices sync'd/backed up to network shares/webdav over WiFi, and the remainder of my devices work beautifully, and the Nexus 5 locked up nightly until I disabled the sync.

What transfer speeds are you getting? Anandtech noted very high transfer speeds (about 150mbps) was causing the phone to lock up in their tests.
Sent from my Nexus 5 using Tapatalk

This problems still occours even on Android M 6.0 Marshmallow.
nexus 5 is a beta product. I have no doubt about it.
One thing that seems to avoid the freeze up, is first copying from the phone to the PC and latter deleting the contents, instead of cutting and pasting.

I had a 3.95GB file on my Nexus 5 and transferring using MTP to my PC kept freezing the phone. Tried different cables and different computers, but no luck. Out of desperation, because I really needed this file (it's for a project), I put the phone on airplane mode, and then tried the transfer again. It worked! I have no idea if I just got lucky. My thinking was that putting the phone in airplane mode would turn off all the wifi and cellular data transfers that might happen in the background as well as stopping or putting to sleep some Android services. Again, I don't know if this is a real fix or if I just got lucky. Just thought I would share my result.

Airplane mode didn't work (at least not by itself), so I tried rebooting into Safe Mode. You hold the power button, and when "Power Off" shows up on screen, you press and hold it instead of just tapping it. Then it will show the option to boot in Safe Mode.

Related

[Q] Phone memory isn't mounted, won't mount

Hi everyone
My girlfriend just got the G2x yesterday. We plugged it into her macbook and created a folder on the drive that showed up on the finder called 'Music.' Tried to copy some music over from her laptop and the problems started. First, the phone wouldn't eject from the finder, saying it was in use. Second, after trying to figure out how the phone was in use but finding nothing running, we unplugged the USB without ejecting (probably not the best idea). The phone froze. Third, after a hard restart and a few reboots, the media scanner freezes on 'scanning for errors' when starting up.
Now it won't take pictures, saying 'mount your Phone memory', and when we go to the options for mounting the various drives under settings>SD & Phone storage, all the options to mount drives are grayed out. Also, there is no information listed for any of the storage. We tried doing the factory reset but the same problems occur (media scanner freezes and drives won't mount). When I plug it into my desktop, the drive shows up as completely empty. No volumes, no partitions, nothing. Using the sdk shell to look around, I can find no sign of either the folder we created or the files that we copied.
Any ideas? My android experience is minimal, though I am comfortable using the sdk stuff to take a look-see. This is probably most easily solved by simply returning it for a new one, but I enjoy figuring this stuff out if at all possible. It also helps avoid making the same mistake in the future.
Thanks for any help or advice. Sorry for the length.
sounds like you got one of the 'bad' ones, the first shipment were supposedly littered with bugs similar to your issue, returned mine and has been flawless except for the screen bleed stuff. Id just return it if i were you.
radcopter said:
Hi everyone
My girlfriend just got the G2x yesterday. We plugged it into her macbook and created a folder on the drive that showed up on the finder called 'Music.' Tried to copy some music over from her laptop and the problems started. First, the phone wouldn't eject from the finder, saying it was in use. Second, after trying to figure out how the phone was in use but finding nothing running, we unplugged the USB without ejecting (probably not the best idea). The phone froze. Third, after a hard restart and a few reboots, the media scanner freezes on 'scanning for errors' when starting up.
Now it won't take pictures, saying 'mount your Phone memory', and when we go to the options for mounting the various drives under settings>SD & Phone storage, all the options to mount drives are grayed out. Also, there is no information listed for any of the storage. We tried doing the factory reset but the same problems occur (media scanner freezes and drives won't mount). When I plug it into my desktop, the drive shows up as completely empty. No volumes, no partitions, nothing. Using the sdk shell to look around, I can find no sign of either the folder we created or the files that we copied.
Any ideas? My android experience is minimal, though I am comfortable using the sdk stuff to take a look-see. This is probably most easily solved by simply returning it for a new one, but I enjoy figuring this stuff out if at all possible. It also helps avoid making the same mistake in the future.
Thanks for any help or advice. Sorry for the length.
Click to expand...
Click to collapse
I'm having the same issues. The only solution is to return it??
I really like the phone but this is pretty frustrating. On top of that, the LGForums are just littered with other issues the G2x has. They are also very quiet on when the bug fixes are coming.
dead2hill said:
sounds like you got one of the 'bad' ones, the first shipment were supposedly littered with bugs similar to your issue, returned mine and has been flawless except for the screen bleed stuff. Id just return it if i were you.
Click to expand...
Click to collapse
I was advised of a bad first batch. My 2nd one was made Apr 28th. No issues aside from worse screen bleed than my 1st one.
But that's never bothered me like some others. I never see it with real world use.
Sent from my LG-P999 using XDA Premium App

[Q] HTC One S USB Storage is slow

Issue: When transferring files from sdcard to pc via usb, the process takes an incredible amount of time. For example, I attempted to transfer 3 pictures files at 2 megs each. It took well over 10 minutes to simply discover the files then another 10 to transfer the files. Additionally I've been having trouble with windows losing the mount after file transfer. I would then have to "safely" remove then unplug and replug for it to detect the mount again.
What I would like to know is if anyone else has experienced this issue and solved it? Would anyone know if it's on the phone side or the PC side? Note: I have tried multiple computers and it presents the same issue. So I'm inclined to believe that it's on the phone side.
Laptop: is an EliteBook 2560p by HP running Win 7 with 4 gigs of ram. I have installed HTC Sync Manager and all drivers, to my knowledge, are installed and functioning correctly.
HTC One S: is running the ViperOne S ROM. I'm unsure as to whether or not the ROM is the issue. I don't remember experiencing any issues prior to the installation of this ROM. However, it's the best ROM I've had so far therefore I've probably overlooked the issues until now. I'm going to change to that new "UnKnown_Retribution" to see if it's a ROM issue. However, I would still like some assistance in the event that doesn't fix the issue.
Update
Update: I just attempted to transfer the flash gui.apk file but I got this error message (see attached .png file).
Think you might have to format the sd and might be best if you get the phone to do it. If that don't work think it could be bad news for the phone.
[Solved]
Darknites said:
Think you might have to format the sd and might be best if you get the phone to do it. If that don't work think it could be bad news for the phone.
Click to expand...
Click to collapse
Thanks for your assistance. It turns out that the cable was the issue.

MTP Sucks

With the latest (and unfortunate) update from HTC, I have come to the conclusion that MTP is not the best protocol to transfer files between 2 devices. Why? It's much slower plus less secure. Maybe I just wanted to charge my device when hooking it up to the PC. With normal USB file transfer, by default, the phone does not mount and show its files to the PC. With MTP it does; and there's no way to stop it. MTP is also less stable. I had freeze ups many times when transferring large files where my computer no longer recognized the device. I had to unplug and restart.
Is anyone else having issues? Or is it just me being on Windows 8? Anyone know of a way to disable MTP and use the traditional way of mounting to sync? Thanks.
Just got an option I'm going to try. I worked on other devices I'll try ours:
"Use system tuner app. Go to startup button. Check for mtp. Click on it and find the exclude button. Click on it. Restart your tab. Connect to your charger and see if it works. For me it does, but you probably have to repeat the step because mtp might appear in your startup again (i don`t know how to kill it once for all)."
Source:
http://www.askmefast.com/How_to_disable_MTP_mode_on_samsung_galaxy-qna1310615.html#q750233
Will report back. For all you's who don't mind MTP, disregard this thread
Em can you explain the 'less secure' bit? But ya it sucks lol.
Closed Source Project said:
With the latest (and unfortunate) update from HTC, I have come to the conclusion that MTP is not the best protocol to transfer files between 2 devices. Why? It's much slower plus less secure. Maybe I just wanted to charge my device when hooking it up to the PC. With normal USB file transfer, by default, the phone does not mount and show its files to the PC. With MTP it does; and there's no way to stop it. MTP is also less stable. I had freeze ups many times when transferring large files where my computer no longer recognized the device. I had to unplug and restart.
Is anyone else having issues? Or is it just me being on Windows 8? Anyone know of a way to disable MTP and use the traditional way of mounting to sync? Thanks.
Click to expand...
Click to collapse
in windows 8 it sucks like hell, im with you, but in windows 7 is working fine and super fast, i pass large files from my pc to my phone, and when i say large, they are really large. i use my phone for movies, and i download movies from 5 to 6 GB, and it take a couple of seconds to get from my pc to my phone. you need updated drivers for it to make it work right.
blackwing182 said:
in windows 8 it sucks like hell, im with you, but in windows 7 is working fine and super fast, i pass large files from my pc to my phone, and when i say large, they are really large. i use my phone for movies, and i download movies from 5 to 6 GB, and it take a couple of seconds to get from my pc to my phone. you need updated drivers for it to make it work right.
Click to expand...
Click to collapse
Em what that just bs for a start the filesystem don't even support more the 4gb and then you got the fact there is no way it would copy over so fast that it puts my SSD drive to shame.
I always reboot to TWRP and use mount as old USB Mass Storage.
TheEndHK said:
I always reboot to TWRP and use mount as old USB Mass Storage.
Click to expand...
Click to collapse
Ya I do this too since the only thing that get put on there is roms which I'm about to flash.
blackwing182 said:
... but in windows 7 is working fine and super fast
Click to expand...
Click to collapse
Bull****.
MTP cant get over 2MB/sec even when using a high-end PC with SSD HDDs and USB3(yes i know the S doesnt support usb3, thats not the point), while USBMS easily do 10-15MB/sec, and ADB 5-6MB/sec.
MTP is worse than useless. Good thing I coded Quick ADB :silly:
MTP & the suck
I can agree on the initial frustration I had, trying to understand why my other android device allowed the copying of any file ext. onto the SD card. I bought a new phone with the same ICS os(phone did not come with a file manager), when I learned of MTP then what I learned now was that mass storage no longer exists . It is a more secure way the computer reads the device, so to avoid the blockade you'll need another device anything that has m-sd card capability so you can dump any one or more files onto it first off. Then goto googleplay and dl a good file manager program to use while accessing file in the phone. It should be simple from then in on to install any backed up .apk files or view any media(phone did not come with a versatile media player)files.
Closed Source Project said:
With the latest (and unfortunate) update from HTC, I have come to the conclusion that MTP is not the best protocol to transfer files between 2 devices. Why? It's much slower plus less secure. Maybe I just wanted to charge my device when hooking it up to the PC. With normal USB file transfer, by default, the phone does not mount and show its files to the PC. With MTP it does; and there's no way to stop it. MTP is also less stable. I had freeze ups many times when transferring large files where my computer no longer recognized the device. I had to unplug and restart.
Is anyone else having issues? Or is it just me being on Windows 8? Anyone know of a way to disable MTP and use the traditional way of mounting to sync? Thanks.
Click to expand...
Click to collapse
did not work for me, mtp still loaded!
i hate mtp, every time i copy a image file or video from my phone, it is corrupted, windows 7 or xp.
sometimes my wallpapers get corrupted just using es file explorer or just what seems randomly.
this is on my verizon note 2, running stock JB 4.1.2
anyone find a real solution yet?
if i have to root to get this solved, so be it, but i am about to do so any way since i miss having more control over my device.
turns out after testing, my sd card is a faked 64gb class 10, transfer rate suggests class 4 and 4gb of data was verified, good news is i can still get my money back and my friend who sold it to me may not have known it was a faked card.
MTP is completely retarded. UMS is a tried-and-tested protocol, this is the biggest sh*t sandwich Google has handed Android users so far.
MTP crashes every single time I try to use it. Try opening a folder that contains a large number of files. Explorer will freeze. Furthermore, MTP requres a device-specific driver, whereas UMS uses a standard driver. Oh this sucks so much!
Guys, I don't understand you really... In every ROM I've flashed lately being it AOSP or Sense based, there's an option to switch from MTP to the "old" UMS mode. In AOSP based ROMs it is usually located in Settings - Storage and you should open the menu there and you have USB Computer Connection where you can choose whatever you like. It is an option like any other options, you can use it or not
And yes I agree with you...it sucks
Rapier said:
Guys, I don't understand you really... In every ROM I've flashed lately being it AOSP or Sense based, there's an option to switch from MTP to the "old" UMS mode. In AOSP based ROMs it is usually located in Settings - Storage and you should open the menu there and you have USB Computer Connection where you can choose whatever you like. It is an option like any other options, you can use it or not
And yes I agree with you...it sucks
Click to expand...
Click to collapse
I am on a rooted S4 MINI using the original stock ROM. Other than this small niggle, after removing all the crapware I am pretty happy with what I have, although if there is a compatible ROM that would bring UMS to the table I'd be happy to try it. I just find it very annoying that earlier Samsung phones used to have the UMS option but recently they decided to get rid of it. That's as stupid as it can possibly get: a tried and tested, working feature that was already in place... WTF not just leave it there??
Scooxdroid said:
I am on a rooted S4 MINI using the original stock ROM. Other than this small niggle, after removing all the crapware I am pretty happy with what I have, although if there is a compatible ROM that would bring UMS to the table I'd be happy to try it. I just find it very annoying that earlier Samsung phones used to have the UMS option but recently they decided to get rid of it. That's as stupid as it can possibly get: a tried and tested, working feature that was already in place... WTF not just leave it there??
Click to expand...
Click to collapse
I know CM11 has the option included and I'm sure you have either an official or a CM11 port available for S4 mini
Rapier said:
I know CM11 has the option included and I'm sure you have either an official or a CM11 port available for S4 mini
Click to expand...
Click to collapse
I'll definitely look at it, thanks!
Scooxdroid said:
I'll definitely look at it, thanks!
Click to expand...
Click to collapse
Thx

[Q] Freeze on USB Transfer

Alright guys, hoping someone can point me in the right direction here. Currently running stock 5.0 rooted plus Franco's kernal. Whenever I try to transfer large files off my phone (1.8-2GB+) via USB-MTP, the phone freezes. It gets to about 80% and the phone simply locks up. If the screen is on at the time, the display remains on but unresponsive. PC keeps waiting for the phone, doesn't seem to timeout. To make anything happen I have to disconnect the phone and reboot.
I've tried doing it in safemode, tried using ADB to transfer, same results. This is annoying the hell out of me. I've seen similar posts both on XDA and elsewhere, but never any resolution. Can anyone else think of an alternative? Should also mention that I'm getting failures when attempting to upload the files onto another PC via WiFi too (ES File Explorer) - phone doesn't freeze, the transfer just fails.
Update: OK, found a workaround. Booted into TWRP and was able to transfer the files via USB-MTP from there. So that rules out any hardware issues. Safemode would appear to rule out any app issues. So that leaves Franco or 5.0 stock as culprits. Any ideas?

8.0 PC Connectivity issue

Currently running stock rooted 8.0 with the most current updates. Searching the web turns up a number of references to this with no real solution, searching here found no references to it at all unless I suck at searching.
I've noticed I have a lot of trouble transferring files to my Pixel from my computer (Windows 8.1). My phone is recognized, but accessing it tends to be very slow, and if you copy anything to it, it tends to stall, often before it even begins to transfer (calculating space required, etc) even with small files. Even just creating a new folder has hung it up before. I've tried different cables, different ports, and no change. Disconnecting and reconnecting the phone will get it working again briefly, but it's not long before the problem returns.
On a whim, I booted in to TWRP, and tried copying files there. First try, everything is immediately recognized, and is transferring at full speed. I just finished a 7.5 GB file transfer with no issue, after transferring a 3.5 GB right before successfully. The good news is this seems to be a viable workaround for now, but it'd be nice to not have to boot into TWRP every time I want to transfer something. Anyone else having this problem or have a solution?

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