can access phone in PTP but not MTP - Nexus 5 Q&A, Help & Troubleshooting

hey guys
not really sure what the hell is wrong
i finished rooting an unlocking my pohne with WugFresh - and obviously doing the first driver steps means my drivers are functional.
when i connect my phone to my pc (win7) nothing comes up while its on MTP, first time i chose MTP it installed drivers but there is no popup window on my PC to choose an action, nor can i see the phones SD on my computer.
if i switch to camera mode (PTP) i instnatly get the Autoplay menu and can access two folders DCIM and Pictures.
i tried:
doing the initial installation (and uninstallation) of drivers in WUG a few times
turning MTP/PTP on off
turning usb debut on/off
plugging to another pc - WORKED INSTANTLY
so why wont my dumb PC be able to do this?

Caniv said:
hey guys
not really sure what the hell is wrong
i finished rooting an unlocking my pohne with WugFresh - and obviously doing the first driver steps means my drivers are functional.
when i connect my phone to my pc (win7) nothing comes up while its on MTP, first time i chose MTP it installed drivers but there is no popup window on my PC to choose an action, nor can i see the phones SD on my computer.
if i switch to camera mode (PTP) i instnatly get the Autoplay menu and can access two folders DCIM and Pictures.
help!
i also did the first steps in WUG like 10 times.
Click to expand...
Click to collapse
Buddy , check if USB debugging mode is active

Ajaykumar21066 said:
Buddy , check if USB debugging mode is active
Click to expand...
Click to collapse
sorry forgot to mention, its off, i even tried turning it on and off also MTP..
no dice.

Keep it on an then try , may one restart will help but keep debugging on

Try manually uninstalling the drivers from device manager and reboot both phone and computer. Connect in ptp then switch to mtp
-----------------------
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I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit

wow im not sure why but this did it:
connected to PC (AGAIN) with MTP and PTP and DEBUT off
turned on debug and removed driver from device manager
turned off debug
turned on MTP and removed driver
turned off MTP
turned on PTP and removed driver
turned off PTP
and then i activated to install drivers (and after install deactivated) in this order
PTP
MTP
DEBUG
now all is installed and working
no idea why.
ty!

Related

ADB won't find the device... can't root. Going insane.

I installed the Samsung USB drivers on my Win 7 64-bit laptop. I have ADB installed, and have used it for other devices, no problem. I can still use it to connect to my Color Nook.
I kill-server; start-server, and look for devices - nothing. But I can see the USB installer and those other few files on the phone, and I can see everything on the sdcard.
Any ideas? I'm going crazy here.
Do you have USB debugging on?
Sent from my SCH-I510 using XDA App
I had this problem as well.
First see if you have the "SAMSUNG usb driver" installed in control panel programs.
If not, take off usb debug and connect phone to computer. Then you should get a "install verizon software" option once you plug it in. Install software .. Then, enable "usb debuging" try it again, if that doesn't work .. remove verizon software, not usb drivers. This is basically what i did, and it started working

Can't connect to pc

Bought this Galaxy S USED yesterday
I cant get it to connect to my pc
i have done the following.
-installed and reinstalled Kies several times
-Installed and reinstalled drivers several times
-Tried 4 different usb cables
-Tried in USB debugging mode
My phone connects to the pc and then i get a message that my phone is not recognized (windows error 43)
The phone does charge . I have tried all of the options like Samsung Kies , Mass storage , Media player
Nothing seems to work when i select media player option the mpt application starts to crash , i have read on forums that if the mtp crashes i can just select mass storage mode but when i select mass storage mode my pc says device not recognized
When i checked the Build info it says on Kernel Version 2.6.29 [email protected] #4
Firmware version is 2.1-update-1
Build number is Eclair.XWJM2
Please help me with this , i thought maybe there if i flash everything but in order to flash it i need to connect it to my pc which is becoming impossible
have you installed the usb drivers for it? What windows you running?
installed drivers several times but it doesnt seem to help
windows 7 32 bit
You can try using a program called usbdeview. Google it and download it. It shows you all of the drivers installed on your computer. Delete all of the drivers affiliated with your phone. Make sure USB Debugging is checked and connect your phone and allow it to install the drivers automatically. It might work, either way, worth a try.

adb devices just won't show anything

adb devices doesn't show anything. I have tried it with linux and windows (with Motorola drivers installed), it doesn't work. I can access the phone when I have enabled MTP, but it just won't show in adb. I have killed and started adb server so many times, it's frustrating.
The thing is, the first time (yesterday) it worked! I could reboot into fastboot with adb but then nothing worked anymore.
Any ideas?
Maybe silly question, but: is USB debugging activated on the phone? If yes, try to switch between MTP and Camera (PTP) under "USB computer connection" option. You should get the authorization prompt on your phone when everything is fine.
Yes, USB debugging is activated. I already tried both MTP, PTP, and neither, but I don't get any authorzation prompts. I revoked all previos prompts, but still nothing. Thanks for the suggestion though!
Are you on bootloader or recovery or normally on os
I tried all three.
Try playing with the USB cable - change it, change the USB slot on the PC that it's connected to, etc.
I only have one USB cable, but I already tried it on several USB slots.
It worked! I had to put sudo in front of my adb commands! Yay! :victory:

CM12S and adb device on Windows 7

My setup used to work
Windows 7
CM11S
MTP work just fine. Can browse OPO /sdcard from windows 7
adb device work just fine. I can run all adb commands without problem: devices, shell, push, pull, etc
Now that I have upgraded to CM12S
MTP still work. I can browse OPO /sdcard from windows 7
adb device does not work.
adb devices report nothing. No error, just nothing. As if the phone is not plugged into the computer [see attached screenshot].
But I already installed usb driver, both google's latest and koush's universal adb driver, and tried ADB Interface and ADB Composite Interface
Currently, phone is setup as follow
Setting -> Storage -> USB Computer Connection : MTP
Setting -> Developer Option -> Android Debugging : on
With Android Debugging on, adb device won't show my phone serial when USB Computer Connection is MTP or PTP
When USB Computer Connection is set to charge only, Android Debugging is disabled
With Android Debugging off, I can browse the whole /sdcard when USB Computer Connection is set to MTP
With Android Debugging off, I can browse only DCIM and Pictures from /sdcard when USB Computer Connection is set to PTP
Back in CM11S
When USB Computer Connection is set to MTP, and Android Debugging off, I can browse the whole /sdcard from PC
When USB Computer Connection has NOTHING selected (no MTP, no PTP), and Android Debugging is on, I can use adb.exe on command line: devices, shell, push, pull, etc all work just fine
On CM12S, one of these options MUST be selected in USB Computer Connection: MTP, PTP, Charge Only. This is changed from CM11S
Does anyone have any success with adb.exe on command line on Windows 7 and CM12S (stock kernel)?
If yes, what is your phone setup for adb.exe to work, and which usb driver you installed on your winodws 7?
Thanks!
EDIT: fastboot work just fine
When you're on CM12S you can't have MTP enabled if you want to use adb. Disable MTP temporarily and adb should work.
Transmitted via Bacon
timmaaa said:
When you're on CM12S you can't have MTP enabled if you want to use adb. Disable MTP temporarily and adb should work.
Transmitted via Bacon
Click to expand...
Click to collapse
timmaaa, this is what i could figure out
my only problem is: how do I disable MTP on CM12S?
On CM11S, I can
On CM12S, I must choose one of the options: MTP, PTP, Charge Only
If I am on MTP, and I press it again, the screen just grey out
and then I push back button to go back to main storage screen
and now I choose USB Computer Connection again, and MTP is still selected/enabled
Have you tried to do adb devices on windows on CM12S?
If you can, did you ever enable MTP or PTP?
Thanks
animefans said:
timmaaa, this is what i could figure out
my only problem is: how do I disable MTP on CM12S?
On CM11S, I can
On CM12S, I must choose one of the options: MTP, PTP, Charge Only
If I am on MTP, and I press it again, the screen just grey out
and then I push back button to go back to main storage screen
and now I choose USB Computer Connection again, and MTP is still selected/enabled
Have you tried to do adb devices on windows on CM12S?
If you can, did you ever enable MTP or PTP?
Thanks
Click to expand...
Click to collapse
Instead of pressing MTP again, select PTP.
Transmitted via Bacon
timmaaa said:
Instead of pressing MTP again, select PTP.
Transmitted via Bacon
Click to expand...
Click to collapse
I will try to reconfirm, but I believe I tried that already
regardless of MTP or PTP, adb devices does not find my phone
EDIT: yup, regardless of MTP or PTP, when adb debug is on in developer tools, adb device does not show serial number, so can't connect to phone via adb shell
Same exact problem here, adb worked fine until I turned on MTP now I can't turn it back off and thus adb not working.
No matter what I select or disable I always end up with MTP back on and no ADB working. Someone else who just got their OPO yesterday having same issue and what caused me to mess with MTP setting breaking my ability to ADB :/
Also another new behavior to me is that I cannot access "USB Computer Connection" screen unless I am plugged into PC. When not connected to PC it just rescans internal storage and go's nowhere.
Quick dirty screencast showing how MTP can't be turned off (sorry rushed and kid in background)
https://drive.google.com/file/d/0Bwwwt8cZbp9rYXRGa0Y1dFBfY1k/view?usp=sharing
Good to hear, in a way...
Good is that it's not just me
Bad is that this problem exist
BTW, created this problem in jira
https://jira.cyanogenmod.org/browse/BACON-3358
Hopefully this is a bug in the setting app where USB Computer Connection option is not required. Right now options are required
PS: and yes, I notice the same thing where USB Computer Connection is not even available until you plugged it into PC
PPS: I wonder what is the behavior of USB Computer Connection under OxygenOS and Stock Android (ie Nexus 5/6/etc). Having this data point can narrow down if issue is cyanogenmod OS specific issue, or it's a general Lollipop AOSP issue
is this can be problem why I couldn't install custom recovery?? I try install TWRP, device have unlocked bootloader
if running adb devices on your PC can not see the phone (ie phone serial), then yes you can't install TWRP this way
However, I believe there are other ways to install custom recovery onto your phone without PC
Try TWRP Manager on play store
I used this to update my TWRP recently in order to update to CM12S without going through OTA
Yeah I have the same issue as well and now i don't have Twerp or root . and i can confirm i never had the issue on my nexus 4 with stock LP and Dirty unicorns so it looks like a CM bug to me my phone feels incomplete without root
Solodude said:
Yeah I have the same issue as well and now i don't have Twerp or root . and i can confirm i never had the issue on my nexus 4 with stock LP and Dirty unicorns so it looks like a CM bug to me my phone feels incomplete without root
Click to expand...
Click to collapse
Thank you for the data Solodude!
Quick update on my current situation on this issue
http://forum.xda-developers.com/showpost.php?p=61975450&postcount=4

H60-L12_ 6.10.16 EMUI 4.0.1 not detect on pc & usb option missing

hello guys. need help here. my device not detect on any pc (windows 7). already try all usb port with high quality microusb cable. i want to fix missing usb option on my pc, i turn on usb debugging mode but nothing happen on my pc screen. any solution? try to update all version of update.app, but always failed. please help me guys.
steviedhadi said:
hello guys. need help here. my device not detect on any pc (windows 7). already try all usb port with high quality microusb cable. i want to fix missing usb option on my pc, i turn on usb debugging mode but nothing happen on my pc screen. any solution? try to update all version of update.app, but always failed. please help me guys.
Click to expand...
Click to collapse
Windows 10 installs latest drivers automatically. I don't know if Windows 7 will do the same.
It's not uncommon for the problem to be on the PC side.
Try to uninstall and the drivers, update OS and clean your windows system. Then connect the phone and let Windows install the drivers.
For ADB connection you need either Huawei or Google drivers. Depends on Huawei model.
steviedhadi said:
hello guys. need help here. my device not detect on any pc (windows 7). already try all usb port with high quality microusb cable. i want to fix missing usb option on my pc, i turn on usb debugging mode but nothing happen on my pc screen. any solution? try to update all version of update.app, but always failed. please help me guys.
Click to expand...
Click to collapse
I have this problem on my windows 10 but not on my windows 8 laptop. The fix is to manually update the installed device driver software. That is assuming you've previously installed all drivers or windows installed them for you.
If you connect your phone to PC and put it on file transfer mode. But nothing comes up do this
Connect phone to PC.
Right click start menu
Click device manager
Expand portable devices
Under portable devices you will see mtp device or
You should see your device eg H60-L04
Right click. Update driver software
Browse my computer for driver
Click Let me pick from a list of drivers
It should show you a couple of drivers. Like MTP / MTP USB device. Just pick another from the list and click next.
Hopefully this works for you

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