[Solved] Help: Touch screen freezes when on 'foreign' network - Nexus S Q&A, Help & Troubleshooting

Model number: this is a little complex:it’s a Korean model, so the phone label is in Korean, which I don't read well. Under the battery it has:
20110225 (which I guess is the manufacturing date)
0015603 - not sure what this is
S/N: R1AB250493
Android version: 4.1.1
Baseband version: M200KRKC1
Build number: JR003E
(i.e. absolutely stock, unrooted, unlocked)
The phone works almost perfectly while I am in Korea. However it has intermittent touchscreen freezes when I visit a different country and use a local SIM card (so far, UK, China, Australia - I didn't have these problems when I visited Spain about a year ago, but there has been an OS upgrade since then). The freezes are only of the touch input - the screen displays fine if someone sends me a message, and the volume and on/off buttons work. But I can't tap the 'Power off' button, so the only way to shut down is to pull the battery. The freezes seem to occur when I'm in places where the voice signal might be poor. I wonder whether the cause might be the OS trying to access a cell mode that it physically doesn't have? Any suggestions on anything I might be able to do to avoid this? I'd be happy to just turn the cell function off when I'm in places where the problems occur, if I could find a way to do that.
Thanks for any help
Bob
It turns out that this was my misunderstanding. The problem was due to a faulty power supply that was injecting noise into the phone (and which I only use when travelling - one of those travel plug thingys with a usb output). The injected noise was causing the touchscreen capacitance sensing to misbehave (it would detect my finger _behind_ the phone, for example, at times). I assume that this would eventually cause it to crash when eventually the sensed values went out-of-range, hence the symptoms I observed. Since figuring this out about a week ago, I haven't had a subsequent crash.

Related

Please Help - Wifi Disabled

I jsut dicovered my new G4's wifi has been disabled by operator. Can anyone help to activate it? There is a red cross over the comm manager on today screen. Please help!!
Do I feel silly or what.
I got rid of the icon (and the whole tray) so I didn't remember, but the cross just means your WiFi is off (not flight mode as I said earlier), which is the default state. Open the comm manager (you can use the button on the left side of the phone) and tap the antenna icon. this will turn WiFi on.
Just in case I am wrong (phone operators don't like devices with WiFi because it reduces data usage by customers) hard reset your phone and quickly soft reset before customization is installed (there should be a 3 second countdown).
What the above poster said.
Or perhaps flash your phone with a new/clean ROM from e.g. qtek. (here)
But flashing the device is not really everyone their thing, so you need to figure out whether you wanna do that at all. Giving it a hardreset without installing the extra apps almost gives the same result.
But don't forget to use the 'ROMUpdateUtility_NoID.exe ' when you try to update, else you get an error. But that's all in the topic there. And don't forget to fully charge battery before update
(hey, this is the upgrading part of website no bad to lead people to the dark side eh? )
wifi
I have tried so many romes and none of them will turn on my wifi is there some trick I need to know about? did you fix your wifi?
Well, when using a different rom I guess the operater doesn't have that much to do with it anymore.
Just when you go into the com-manager you see an icon that looks like an antenna thingy with a little cross next to it. Just press it and there you have wifi (should become yellow without the cross).
That should be working standard with a 'normal' rom like the new qtek one. Connecting is another story though once the wifi is enabled (connecting with wifi is a bit tricky at times).
I flashed the qtek rom on my Dopod 830 (bought in China) successfully. However, the wifi on the comm manager still failed to activate. So the assumption (conclusion) is China Telecom simply removed the the wifi chip.
I think you may just have a faulty device.
To my knowledge, no phone company actually has the facility, or would bother with the enormous cost of modifying devices in such a way.
Could you be more specific as to what happens? I have a feeling there is a big misunderstanding here somewhere.
You press the button on the side, the comm manager comes up, you click the icon with an antenna and...
a) noting happens.
b) error message pops up.
c) wait cursor (circle with 4 colors) appears, but the button remains with the x.
d) non of the above.
I think you may have rushed a bit with flashing different ROMs. Try putting the original ROM back, without the extended ROM and see what happens.
Thanks levenum! My problem is (c), there is a waiting sign and the icon remained x. The original rom is in simplified chinese CHS and now I am having the 2.20.7.34 wwe with everything running fine except wifi. Will try to flash back to a CHS rom and see what is happening.
Well that does sound like a hardware / driver problem, but it is more likely a fault than intentional deactivation.
Is the phone under warranty by chance?
If so, once you have the original ROM you might try getting it repaired in the lab.
Also check the phone details on the site of your phone company. Do they state this model has WiFi or do they 'conveniently' omit it.
I checked with China Telecom and Dopod, they said the wifi chip has been removed. I am not sure how they can remove the chip but many phones selling in China have got wifi removed. How can I know the wifi is physically removed or is jsut deactivated?
iyfchan said:
I checked with China Telecom and Dopod, they said the wifi chip has been removed. I am not sure how they can remove the chip but many phones selling in China have got wifi removed. How can I know the wifi is physically removed or is jsut deactivated?
Click to expand...
Click to collapse
I have exactly the same problem with you, as I searched the forum, some poster tell that Dopod from China mobile, the wifi chip is factory removed.
Does anyone have the schematic of the full-function prophet, so i could locate the wifi chip position, so i can upgrade my Dopod 830 by hardware way
thanks

[Q] Fake samsung (U920+) update?

Hi,
I recently got this phone and I´m interested in update because of some bugs.
bug 1) Phone display go dark and the phone freeze when I try to call somebody until the call end (in 50% cases, sometimes it works)
bug 2) GPS jumps from place to place (some software doesn´t work at all). In google maps GPS eg. it jumps from place to place (sometimes it gets the right location but after few seconds it always jumps elsewhere) AGPS and internet connection was also on. It is worthless that way for a car navigation.
So I was wandering if it is possible to flas a new android and solve those problems.
Specs:
Brand: alps (label: Samsung on the back )
Model number: U920+
Android version: 4.0.9
Baseband version: MAUI.11AMD.W12.22.SP.V8.P2, 2012/08/22
Kernel version: 3.0.13
Build number: E1911_V77_ZGTX6_20120904
System updater says that the phone is rooted
The phone looks very similar to galaxy note, but it has only 480*800 display
Can you help me update this phone or fix those bugs?
U920+ update
Hi Johnnnnnnnnnny,
I've got two of the same phone, I'm not an expert, maybe one of mine (the other is clean, already in the box) the only bug is the flash on the screen on calls, not a great problem for me, resolved using the power button to end the calls.
The GPS is eccellent for my poor usage.
If it's possible, can I help you with an image of my phone clean? I had a backup complete with omegavesko-SimpleADBBackup but think is not sufficiente
My phones are localized in italian (NOT ROOTED, I search on the web to make this), but I think is not a problem, for you.
But I'm not able to do an image flashable of the phone, if you or somebody can help me to make this, I can try.
With an english for kids, You can see that: is not my language!!
Bye -
Kadarin70
how to fix the screen flashing when you call
go to the screen settings
at the very end is als_ps calibration
put a book on the phone and press calibrate.
when it's finished (display ok on the screen) your problem will be fixed.
good luck

[Q] OnePlusOne - Numerous Issues?!

Hi everyone,
I recently bought the phone from T-Dimension and it's having some issues and I was wondering if anyone could help me out or if they've run into something similar. The issue is I can't seem to send/receive any calls and I can't send/receive any texts. The bizarre thing is it works for the first 45 seconds when I reboot but then locks me out straight after that. The phone is issued from Hong Kong and had Color OS on it but I flashed CyanogenMod onto it, here's some more information.
- The phone is connected to Amaysim, which runs of the Optus network I believe, so it's connected onto the mobile network just fine.
- The Micro-SIM card I'm using is brand new, it's put in correctly into the slot, meaning upside down facing towards the bottom of the phone, so that's fine.
- I've tested the SIM with other phones and it works perfectly fine.
- When it locks me after 45 seconds, it fluctuates from saying, "Call Not Sent" to just it being stuck on the dialling screen.
- After being locked out, I can't receive any calls either, I've tried calling the phone but nothing shows up.
- After being locked out, I can't receive any messages either, when I try to send a message it just stays stuck in sending, and if I restart the phone, it just says the text failed.
- I've contacted Amaysim Help Desk, and they say my problems lie with the phone being locked, and I'll have to contact the manufacturer to sort it out.
- I've also contacted my supplier, who seems to have trouble finding out the issue.
- APN settings are set correctly with my mobile carrier.
- Already done a factory reset, didn't fix the issue.
- Put the preferred network type to 3G under Mobile Network settings.
- I flashed CyanogenMod 11S using this tutorial from youtube, /watch?v=QDKOEtN9pbo and downloaded the cm-11.0-XNPH22R-bacon-signed.zip file.
Please can anyone help me with issue, sorry for long wall of text, I really want this phone to work!
Cheers,
You probably should flash another modem & then try.Here
http://forum.xda-developers.com/showthread.php?t=2824139
Sent from my One using XDA Premium 4 mobile app
LukaZilla said:
Hi everyone,
I recently bought the phone from T-Dimension and it's having some issues and I was wondering if anyone could help me out or if they've run into something similar. The issue is I can't seem to send/receive any calls and I can't send/receive any texts. The bizarre thing is it works for the first 45 seconds when I reboot but then locks me out straight after that. The phone is issued from Hong Kong and had Color OS on it but I flashed CyanogenMod onto it, here's some more information.
- The phone is connected to Amaysim, which runs of the Optus network I believe, so it's connected onto the mobile network just fine.
- The Micro-SIM card I'm using is brand new, it's put in correctly into the slot, meaning upside down facing towards the bottom of the phone, so that's fine.
- I've tested the SIM with other phones and it works perfectly fine.
- When it locks me after 45 seconds, it fluctuates from saying, "Call Not Sent" to just it being stuck on the dialling screen.
- After being locked out, I can't receive any calls either, I've tried calling the phone but nothing shows up.
- After being locked out, I can't receive any messages either, when I try to send a message it just stays stuck in sending, and if I restart the phone, it just says the text failed.
- I've contacted Amaysim Help Desk, and they say my problems lie with the phone being locked, and I'll have to contact the manufacturer to sort it out.
- I've also contacted my supplier, who seems to have trouble finding out the issue.
- APN settings are set correctly with my mobile carrier.
- Already done a factory reset, didn't fix the issue.
- Put the preferred network type to 3G under Mobile Network settings.
- I flashed CyanogenMod 11S using this tutorial from youtube, /watch?v=QDKOEtN9pbo and downloaded the cm-11.0-XNPH22R-bacon-signed.zip file.
Please can anyone help me with issue, sorry for long wall of text, I really want this phone to work!
Cheers,
Click to expand...
Click to collapse
Hey there fellow Aussie. See link provided by other member, it should fix you up.
Transmitted via Bacon
That modem actually proved to be worse for me.. Before I didnt have stable 3G connection.. that modem made my 4G connection worse too. The best, and most stable modem I have found thus far is in the latest nightlies. It is still very very very weak when it comes to 3G connectivity but its better than everything else I have tried. And believe me, I have tried pretty much every rom there is on this forum including XNPH22R, XNPH25R, MahdiRom, CyanHacker, and All the nightlys.
The only one I havent tried is Color OS because I am afraid it will lock my bootloader again.

No Voice Transmission during Phone Calls

Hello! Long-time lurker, first time poster.
I have a sudden problem with my Android phone (Samsung Galaxy S6 running Android 7.0). Hopefully you bright gentlemen and gentle-ladies can help me:
Approximately 1 week ago, my phone stopped transmitting Voice data on phone calls. I cannot hear what the other user says on their phone, and they cannot hear me, however, pressing number keys DOES transmit the dial-tone to the other user (both ways). It does not matter if I call them or if they call me. It does not matter where I am physically, I have tried in several locations around the city (likely on several towers). It does not matter if they are using a mobile or land-line.
During this time, all of my data connections work fine. Texts, Email and Browsing is unaffected. Phone performance is normal.
Since this has occurred, I have:
- Simulated battery disconnect
- Wiped Cache Partition
- Force-stopped the Phone app (all three instances)
- Verified the physical Microphone is working using the Voice Recorder app (it works fine)
- Booted the phone in Safe Mode
- Contacted my service provider to check in there was any problems with my account or transmissions.
- Transferred my Sim card to another device to test if my card/connection was ok. (Voice worked 100% on the secondary device)
- And lastly today; Completed a Factory Reset
I am sitting here now trying to understand how a hardware problem could possibly cause a failure of Voice encoding on only one app, and how to fix it. Or how a software problem survived the Factory Reset into the (semi-)fresh install.
Any suggestions?
I recall one fixing another phone that had a problem with its Capacitive Touch Screen being not sensitive enough/not reading presses problem by accessing a special menu that allowed me to re-download the driver. Is there anything like that for the Voice?
Thanks!
Ack, only 10 views and buried on page 3 already. Chances of resolution seem low...

No Voice Transmission during Phone Calls

(Duplicated from previous post as per suggestion by admin. See here: https://forum.xda-developers.com/general/help/voice-transmission-phone-calls-t3690651 See Addendum notes)
Hello! Long-time lurker, first time poster.
I have a sudden problem with my Android phone (Samsung Galaxy S6 running Android 7.0). Hopefully you bright gentlemen and gentle-ladies can help me:
Approximately 1 week ago (edit: 3 weeks ago), my phone stopped transmitting Voice data on phone calls. I cannot hear what the other user says on their phone, and they cannot hear me, however, pressing number keys DOES transmit the dial-tone to the other user (both ways). It does not matter if I call them or if they call me. It does not matter where I am physically, I have tried in several locations around the city (likely on several towers). It does not matter if they are using a mobile or land-line. (Addendum: Hangouts dialer functions perfectly with the hardware, before and after factory reset(s), Bluetooth headset works with Hangouts but not regular Phone)
During this time, all of my data connections work fine. Texts, Email and Browsing is unaffected. Phone performance is normal.
Since this has occurred, I have:
- Simulated battery disconnect
- Wiped Cache Partition
- Force-stopped the Phone app (all three instances)
- Verified the physical Microphone is working using the Voice Recorder app (it works fine)
- Booted the phone in Safe Mode
- Contacted my service provider to check in there was any problems with my account or transmissions.
- Transferred my Sim card to another device to test if my card/connection was ok. (Voice worked 100% on the secondary device)
- And lastly today (two weeks ago); Completed a Factory Reset
(Addendum:
- Flashed stock firmware from Sammobile via Odin
- Attempted to clean out the Microphones with toothpicks and blunt metal objects, just to be sure
- Plugged in and removed a wired headset as well as checking for debris)
I am sitting here now trying to understand how a hardware problem could possibly cause a failure of Voice encoding on only one app, and how to fix it. Or how a software problem survived the Factory Reset (and Firmware flash) into the fresh install. I did indeed try without any 3rd party apps being installed, without even adding my Google or Samsung accounts to the phone, just plain old Android; no dice.
Any suggestions?
I recall one fixing another phone that had a problem with its Capacitive Touch Screen being not sensitive enough/not reading presses problem by accessing a special menu that allowed me to re-download the driver. Is there anything like that for the Voice? (Addendum - I have looked at all the star ** codes available for this model and tried several, nothing has worked so far)
Thanks!
Thoughts today (Oct 31/17): I am not sure that flashing a custom rom is really what may fix the phone. I am willing to do so, but it is somewhat frowned upon by Canadian carriers (or at least it used to be). I was curious if it was a problem with Noise Cancellation or an SD Card problem as those are issues brought up when googling the issue. My current plan is to flash to a stock Android 6.0.1 and see if the phone works then. If so, then try the standard upgrade path. Any suggestions will be helpful!

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